Artificial intelligence (AI) stands as the defining technological invention of our time, reshaping everything from how we work to how businesses operate. The early winners -- composed mostly of the "Magnificent Seven" tech giants -- have captured the lion's share of attention and capital, driving market caps to record levels.
NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Anthony Coletta will join Sprinklr as Chief Financial Officer, effective immediately, reporting to Sprinklr President and CEO, Rory Read. In this role, Coletta will oversee all financial operations, including financial plann...
NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the release of a new research report prepared by Metric Sherpa: The CX Confidence Disconnect: Why Customers Struggle to Believe What Brands Promise. The findings, drawn from dual surveys of more than 2,600 business leaders and consumers, rev...
NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the definitive, AI-native platform for unified customer experience management (Unified-CXM), today announced the launch of next-generation AI capabilities and solutions, including Sprinklr Copilot and Sprinklr AI Agents, and enhanced capabilities for Sprinklr Customer Feedback Management (CFM). The Customer Experience Revolution Dema...
While Nvidia and Microsoft dominate artificial intelligence (AI) headlines, the smartest opportunities might lurk in smaller companies solving specific problems with the tech. These 10 hidden gems don't build foundation models or design AI chips -- they apply existing AI technology to transform inefficient industries and outdated processes.
Sprinklr's sluggish revenue growth and pressured gross margins signal missed opportunities in a competitive SaaS market, making a turnaround difficult. Current valuations around 1.8x EV/revenue reflect growth and margin concerns; low price alone isn't enough to justify a Buy rating. Competitive pressures, weak customer retention, and lackluster net dollar expansion rates highlight product marke...
CXM's turnaround is showing early progress, with improved pipeline trends and stronger engagement with top customers via Project Bearhug. Despite sequential revenue improvement and raised guidance, net dollar retention remains weak, limiting confidence in a swift recovery. Profitability gains are offset by rising reinvestment needs and margin pressure from increased R&D and infrastructure costs.
Sprinklr, Inc. (NYSE:CXM ) Citi's 2025 Global Technology, Media and Telecommunications Conference September 4, 2025 3:30 PM EDT Company Participants Rory Read - President, CEO & Director Conference Call Participants Tyler Radke - Citigroup Inc., Research Division Presentation Tyler Radke VP & Senior Analyst Citi's Co-Head of U.S. Software and counting down the last two sessions of the day, but ...
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