Freshworks Aktie News

Freshworks stands out in the SaaS market by offering a lower total cost of ownership for its solutions compared to major competitors like ServiceNow and Salesforce. The company's cloud-based solutions target customer service, ITSM, CRM, and marketing automation, enhancing both customer and employee experiences. Valuation metrics show Freshworks trades at a lower forward P/S and P/S/G ratio than...

I remain bullish on Freshworks, reiterating my 'buy' rating due to strong growth, improving profitability, and attractive valuation versus peers. Key Q2 watchpoints: financial performance versus guidance, EX/CX segment growth dynamics, and AI feature adoption and monetization progress. Freshservice (EX) is driving growth, while Freshdesk (CX) lags; steady CX growth is crucial to avoid valuation...

SAN MATEO, Calif., July 02, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the second quarter ended June 30, 2025 following the close of market on Tuesday, July 29, 2025. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highl...

Freshservice Journeys is an AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee transitions Freshservice Journeys is an AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during empl...

Freshworks offers value at current multiples, but growth and operating margin trends require deeper analysis to confirm if it's a true bargain. Revenue growth is healthy, but not explosive; high sales spend and intense competition raise concerns about long-term margin improvement and category leadership. Strong R&D investment and product enhancements, especially with Freddy AI, support retentio...

Freshworks' fundamentals have improved significantly despite a 72% drawdown, with steady revenue growth and improved profitability. Valuation is attractive at 4.5X EV/sales and 26.2X forward P/E, much cheaper than peers. Risks include AI execution, intense competition, and uncertainty in forecasting due to rapid innovation needs.

New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teams New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teams

I rate Freshworks as a hold due to macro headwinds, internal restructuring, and AI monetization uncertainty despite solid 1Q25 results. FRSH's 1Q25 earnings showed strong growth in the EX segment and profitability, with a notable 1,100 net new paying customers added. Freddy AI adoption is promising, with significant traction in large deals, but it's still early, representing less than 10% of th...