SAN RAMON, Calif. & LAS VEGAS--(BUSINESS WIRE)--CUSTOMER CONTACT WEEK — Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the availability of AI Agents and AI Trust & Governance to usher in a new era of Agentic CX. Empowered by the Five9 Agentic Experience Engine, at the core of the Genius AI Architecture, these new capabilities are designed to drive intelligent CX ...
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Many tech stocks soared over the past few years as the cloud, data center, and artificial intelligence (AI) markets expanded. Big bellwethers like Nvidia and Microsoft, which were already megacap companies, became even bigger as those tailwinds kicked in.
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the rep...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced that members of its management team will present at the following investor conference: William Blair Growth Stock Conference on Thursday, June 5th at 8:40 AM Central Time A webcast of the event will be available on the investor relations section of the Company's website at htt...
BigBear.ai (BBAI 1.09%) and Five9 (FIVN -2.96%) both provide artificial intelligence (AI)-driven services. BigBear.ai develops AI modules that can be plugged into an organization's edge networks to ingest data, identify trends, and predict future outcomes.
The cloud and artificial intelligence (AI) markets expanded rapidly over the past decade. Many companies realized it was more convenient to use cloud-based services instead of desktop-based software -- which required more on-site computing power, maintenance, and manual updates -- and they used AI algorithms to crunch all of that cloud-based data to make smarter decisions.
Five9's Q1 2025 results beat revenue and earnings estimates, but top line growth is slowing, and operating leverage is falling. The global contact center software market is projected to grow, driven by cloud-based solutions and generative AI, but Five9 faces intense and varied competition. Financial trends show scant sequential revenue growth, a swing to negative operating income, and high stoc...
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