Payoneer Global Inc Aktie

Good day, everyone, and thank you for standing by. My name is RJ, and I will be your conference operator today. At this time, I would like to welcome everyone to the Payoneer First Quarter 2026 Earnings Call. [Operator Instructions] I would now like to turn the call over to Michelle Wang, VP of Investor Relations. Please go ahead.

Thank you, operator. With me on today's call are Payoneer's Chief Executive Officer, John Caplan; and Payoneer's Chief Financial Officer, B. Ordonez. Before we begin, I'd like to remind you that today's call may contain forward-looking statements, which are subject to risks and uncertainties.

For more information, please refer to our filings with the SEC, which are available in the Investor Relations section of payoneer.com. Actual results may differ materially from any forward-looking statements we make today. These forward-looking statements speak only as of today, and the company does not assume any obligation or intent to update them, except as required by law.

In addition, todays call may include non-GAAP measures. These measures should be considered in addition to and not instead of GAAP financial measures. Reconciliation to the nearest GAAP measure and definitions can be found in today's earnings materials, which are available on our website. Additionally, please note we have posted an earnings presentation supplement alongside our earnings press release on investor.payoneer.com. All comparisons made on today's call are on a year-over-year basis, unless otherwise noted.

With that, I'd like to turn the call over to John to begin.

Good morning, everyone, and thank you for joining us. In Q1, we delivered strong accelerating results across our major KPIs. Revenue ex interest accelerated and B2B volume growth more than doubled sequentially. We delivered another quarter of substantial core profitability expansion. Our results prove our team's dedication to our customers, our shareholders and our strategic transformation.

I will walk you through what we are delivering and why we're confident our momentum will continue. Steve will then go through our financial results and our 2026 guidance.

First, our powerful results to start 2026. Revenue ex interest accelerated with 11% growth year-over-year. We are confident in our ability to exit 2026 at a mid-teens growth rate. Total volume grew 16%, exceeding $22 billion. B2B volume was up 44%. Growth significantly accelerated, more than doubling from 21% in Q4 and ahead of our expectations.

We drove our SMB take rate to 120 basis points as we capture more complex B2B flows. ARPU growth accelerated and ex interest, we delivered our seventh consecutive quarter of 20%-plus growth. Our upmarket strategy is gaining traction, and our customer portfolio is becoming more and more valuable. We hold $7.6 billion of customer funds on our platform, up 15% or over $1 billion year-over-year.

We delivered adjusted EBITDA of $69 million, representing a 27% margin. As a result of our disciplined execution, adjusted EBITDA ex interest grew over 140% to $18 million, our highest result as a public company and demonstrating substantial operating leverage. We are on track to more than double core adjusted EBITDA to $90 million at the midpoint of our 2026 guidance.

This isn't one metric moving in the right direction. It's broad-based and well-executed acceleration across our business. Global B2B payments is a multitrillion-dollar opportunity. Payoneer's core strengths uniquely position us to capture meaningful share in this massive market. We've built powerful infrastructure based on years of investment and innovation. We hold licenses in key jurisdictions, including the U.S., EU, U.K., China, Hong Kong, Australia, Japan and Singapore, with 3 more in progress in India, Israel and Canada.

We maintain nearly 100 direct banking and payment relationships around the world. Our payment network spans 7,000 trade corridors. This didn't happen overnight. It took us more than a decade and significant investment to build. For context, getting a single payment services license in many major markets can take 18 to 24 months.

Second, we now have the scale that creates real network effects. We processed over $22 billion in GMV in Q1 and over $90 billion over the last 12 months. That volume creates liquidity in currency corridors and lets us offer better pricing to customers while maintaining healthy unit economics. And as our volumes grow, particularly those in B2B, these efficiencies compound.

Third, we're essential operating infrastructure for our customers' growth. Our customers use us as a multicurrency wallet for treasury management, accounts receivable management, working capital, accounts payable and workforce management. The majority of our usage now comes from customers using us from three or more products, and that number keeps growing. As we move upmarket and deepen our ability to serve our customers' needs, we see revenue per customer, multiproduct adoption, customer loyalty and funds on platform increase.

This is what makes our business so powerful, a global financial operating account that is essential to the daily needs of our customers. The more they use, the more embedded in their business we become.

Now I'd like to share what's driving our B2B growth because this is the engine for the next phase of our business. We drove 44% volume growth in our B2B business in Q1, more than doubling from 21% in Q4 and ahead of our ambitious expectations. Growth accelerated in every region, driven by strong acquisition and onboarding of high-quality upmarket SMB and SME customers over the past year. We also drove strong growth from customers choosing to load funds from their bank accounts on to Payoneer so they can use our AP capabilities.

In particular, we delivered very strong growth in our China B2B business. China's SME B2B export sector represents a multitrillion-dollar opportunity and is a key strategic pillar of China's economy. We are intently focused on building a scaled compliant platform to serve these customers and capture this opportunity. We have real momentum.

Beyond B2B, we are also driving momentum across regions and use cases. Our revenue from SMB selling on marketplaces continues to grow, driven by accelerating double-digit growth in APAC and EMEA. We have put in place initiatives to accelerate this growth. In Q1, our new marketplace volume acquired in China doubled year-over-year, and we are winning wallet share through product bundling and packages. We expect our initiatives to provide a strong foundation for us and support our mid-teens exit growth rate.

We're taking a disciplined use case-driven approach to implementing agentic AI. I'm encouraged by the initial data and innovation we're seeing. For example, we're piloting agents and customer support to reduce the overall volume of ticket and accelerate customer resolution time. We are leveraging AI-driven insights and lead generation to drive customer growth. And driving widespread adoption of AI tools in our platform organization to accelerate product velocity.

These programs are gaining speed and impact. We are also investing in stablecoin capabilities. These capabilities, we believe, will be important for the future of commerce and money movement for 3 to 5 years from now, not just for next quarter. We launched stablecoin wallet capabilities via Bridge and are live in the market with our initial cohort of customers, understanding demand, and we intend to scale up quickly.

Payoneer has the regulatory maturity that many stablecoin native firms don't, which positions us well as the preferred partner for real-world adoption, particularly by larger businesses and leading global marketplaces. We believe our application to establish an uninsured national trust bank in the United States announced this February will further strengthen our position.

Thousands of businesses have signed up for our waitlist since launch. 80% of them are net new customers to Payoneer, highlighting the TAM expansion potential of this new product. Additionally, a meaningful portion of our business is doing $600,000 or more in annualized commercial stablecoin activity, signaling significant workflows and real-world use cases. We serve businesses, and we will make it easier for them to do business in whatever currency or payment method that's appropriate for them.

For example, an IT services customer in Europe that uses our platform to receive 6 figures of monthly volume is an early adopter of our stablecoin wallet. Their contractors are requesting payment in stablecoin, and this customer wanted to simplify fragmented operations with one trusted partner. Payoneer is doing just that for them. We had a strong Q1 and a strong start to 2026. Payoneer is profitable, scaled. We have broad-based momentum in a massive market.

We have real defensible strategic assets, regulatory and payments infrastructure, scale, brand and distribution that are based on years of innovation and development and that compound over time. Our Q1 results demonstrate that our strategy is working. We're executing with focus and discipline as we continue to drive durable, profitable growth.

With that, I'll turn it over to Bea to take you through the numbers and our outlook for the year.

Thank you, John, and thank you, everyone, for joining us. Payoneer delivered a strong quarter with accelerating growth in revenue, excluding interest income, powered by our B2B franchise and robust adjusted EBITDA performance, including a quarterly record for adjusted EBITDA, excluding interest income.

Our upmarket strategy is delivering strong growth. We are unlocking operating leverage and improving the health and quality of our customer portfolio. Our increased full year 2026 guidance reflects our focused execution and our business momentum.

Now turning to our first quarter results. We delivered revenue of $262 million, up 6% year-over-year. Revenue, excluding interest income reached $210 million, up 11% year-over-year and accelerating 200 basis points sequentially, driven primarily by increasing momentum in our B2B franchise, strong performance in checkout and our ongoing pricing and monetization initiatives. ARPU increased 17% in the quarter and excluding interest income, was up 22%. ARPU, excluding interest income, has now grown at or above 20% for 7 consecutive quarters, demonstrating the success of our upmarket strategy, our cross-sell efforts and our pricing and monetization initiatives as well as the increasing value of our financial stack.

Total volume was up 16% year-over-year. SMB volume grew 11% year-over-year with volume from B2B SMBs up 44%, volume from SMBs that sell on marketplaces up 2% and checkout volume up 53%. B2B volume accelerated across all reported regions, but was especially strong in the China goods sector, both with existing and newly acquired customers. We also delivered strong B2B volume growth in EMEA, driven by robust growth among larger customers in Tier 1 markets as well as in APAC.

We continue to drive strong momentum in our enterprise payouts business with volume up 28% year-over-year as we both increase penetration with existing clients and ramp newly acquired clients. Our Q1 take rate of 115 basis points decreased 10 basis points year-over-year from the impact of lower interest rates on our interest income.

However, we continue to drive expansion in our SMB take rate, which increased 1 basis point year-over-year and 7 points sequentially due primarily to strong growth in our B2B and checkout franchises. Customer funds held by Payoneer increased 15% year-over-year to $7.6 billion, partially offsetting the impact of lower rates on our interest income revenue. We generated interest income of $52 million in the quarter.

Customer funds have grown at a substantially faster rate than SMB volumes for the past 5 quarters. This demonstrates the trust and value customers place in our platform and the utility we provide via our multicurrency account, AR and AP capabilities and in the ability we provide for customers to choose when, how and in which countries and currencies to use their funds. As of March 31, we had hedges in place related to approximately $4 billion or 53% of customer funds through our portfolio of treasury securities and term deposits and through derivative instruments.

Total operating expenses of $232 million increased 7%, primarily driven by increases in labor-related expenses, incentives and other spend designed to drive card adoption and usage and the effect of our EasyLink acquisition in China. Transaction costs of $35 million decreased 11% despite 11% growth in revenue, excluding interest income and represented 13.5% of revenue, down approximately 250 basis points year-over-year.

Excluding interest income, transaction costs declined over 400 basis points to 16.8% of revenue due to the impact of our strategic relationships with Mastercard and Stripe as well as improved operational efficiency. Sales and marketing expense increased $3 million or 6% from increased spend on marketing initiatives, including incentives related to our card offering and higher labor-related costs. G&A expense increased $6 million or 20%, primarily due to higher labor-related costs and higher legal and consulting costs.

R&D expense increased $6 million or 16%, primarily due to higher labor-related costs, while other operating expense decreased by $2 million or 4%, primarily due to lower labor-related costs and lower IT and communication costs.

Adjusted EBITDA was $69 million, representing a 27% adjusted EBITDA margin in the quarter. We generated $18 million of adjusted EBITDA, excluding interest income, our highest ever quarterly performance. We are unlocking leverage in our business by optimizing our transaction cost economics and through disciplined expense management, even as we invest for the long term in our regulatory infrastructure, in stablecoin capabilities, in AI and in our product road map.

We have a substantial long-term opportunity to unlock further core business profitability. Net income was $20 million compared to $21 million in the prior year period. Basic and diluted earnings per share were both $0.06 versus basic earnings of $0.06 and diluted earnings of $0.05 per share in the prior year period.

We ended the quarter with cash and cash equivalents of $339 million. Use of cash is seasonally higher in the first quarter of each year, while we also saw higher CapEx related to our move to new office space in Israel and significantly accelerated the pace of our buybacks. During the quarter, we repurchased approximately $74 million worth of shares at a weighted average price of $5.16 and as of March 31, had approximately $117 million remaining on our current share repurchase authorization.

Turning now to our 2026 guidance. We expect total revenue between $1.1 billion and $1.14 billion, an increase of $10 million at the midpoint relative to the guidance we issued in February. This includes interest income of $200 million and $900 million to $940 million of revenue, excluding interest income.

We are increasing our expectations for interest income by $10 million to reflect robust growth in customer funds and updated expectations related to prevailing interest rates in the U.S. and Europe. We are also increasing our guidance for total adjusted EBITDA to between $285 million and $295 million. There are no changes to our guidance for revenue, excluding interest income, transaction costs, adjusted OpEx, which represent revenue less transaction costs and adjusted EBITDA or core adjusted EBITDA.

We are confident in our ability to accelerate growth to exit the year at a mid-teens rate, unlock leverage and more than double core adjusted EBITDA to $90 million at the midpoint. We are evolving our business to capture a significant growth opportunity. Behind our strong results is a healthier, higher quality and more durable customer portfolio.

We are capturing and growing our business with larger customers, improving our risk profile, unlocking robust operating leverage, making strategic investments, generating substantial cash flow and positioning the company to create long-term shareholder value.

We are now happy to answer any questions you may have. Operator, please open the line.

[Operator Instructions] Your first question comes from the line of Nate Svensson of Deutsche Bank.

Your next question comes from the line of Aditya Buddhavarapu, Bank of America.

This is Aditya from Bank of America. Just on the full year guidance, could you just maybe just talk about how we should think about some of the underlying assumptions in terms of what you're seeing on macro, any sort of sentiment from customers? So if you could just walk us through that.

And second, more specifically on the phasing of growth during the year, if you could provide any color across different segments and how you're thinking about that as well, that would be great.

Sure. Happy to do that. Thank you for the question. So look, overall, in terms of sort of the macro context, what we're seeing in Q1 is very consistent, I think, with what we're seeing more broadly with industry trends. We're seeing improving -- stable to improving marketplace trends, really outsized robust performance in our B2B business, where we grew volumes by more than 40%, improving performance in checkout, where the migration to our new Stripe solution is now complete and has gone much better than we anticipated. So really robust performance across all of the major drivers of volume into our ecosystem.

So as we think of the assumptions that underpin our guidance for 2026, in our marketplace business, we're expecting broadly mid-single-digit volume growth. with revenue broadly in line with those volumes to maybe a little bit higher than that and acceleration to your question around the quarterly cadence, accelerating into that back half of the year as we lap the impact of tariffs. We're seeing really strong growth from our China cohort with some of the initiatives that we launched there last year, strong growth in APAC. So all supportive of that mid-single digits and accelerating in the back half of the year.

In our B2B business, we now expect more than 30% year-over-year volume growth through the rest of the year. So really strong performance there. Revenue probably to come in the mid-20s, lower take rate from really the business mix there in China and EMEA. And in our Checkout business, there, again, as I noted, really strong performance in migrating that portfolio. We're seeing great customer adoption, including some of the underlying features there.

So we're expecting flat to modest mid-single-digit growth in volume and continuing to scale from there on out. So all of that really against a macro environment that we view as stable through the rest of the year, broadly speaking, robust in terms of customer spending behavior, B2B behavior.

So overall, low double-digit volume performance in the aggregate and revenue growing, let's call it, a shade faster than that and accelerating into the back half of the year with Q2, we'll say, broadly stable from a top line revenue growth versus Q1.

Your next question comes from the line of Cristopher Kennedy of William Blair.

It's great to see the $18 million of ex float EBITDA. And B, you mentioned the opportunity to unlock core adjusted EBITDA even more than that. Can you just help frame kind of where you think the margins can go on the core business as the business mix changes?

Yes. Thanks for the question, Chris. Look, we're really, really pleased with our performance in Q1 because we're achieving it by really driving every sort of critical KPI, right?

We're accelerating growth from a top line perspective, gives us conviction going into the back half of the year that we can exit that core revenue in the mid-teens as we called out in February. We're driving really nice margin expansion even as we mix shift into more complex business. So we're seeing really nice transaction profit margin dynamics within the business. We called that out coming into this year and really sort of improved performance versus last year. So that's dropping to the bottom line.

And we're investing in our platform, investing in our stack, but still able to operate with discipline within the business and expect our OpEx overall, our adjusted OpEx to be up sort of mid-single digits. So 6% to 7% overall is what our guidance calls for. All of that is going to continue to unlock leverage in the business, unlock leverage in the core business. And as John said in his prepared remarks, as we continue to deploy AI in a very use case-specific manner within our platform team, within our operations teams and our risk functions, we expect to be able to unlock meaningful leverage going forward.

So we're going to keep executing against that plan. We can expect the results to show up in the bottom line, and we're very happy with the trajectory that we're on.

Okay. And then John highlighted the opportunity in China. Can you just talk about the potential take rate in that market as the business kind of evolves into higher take rate products?

So from a B2B perspective, I think, is what you're getting at, Chris. So look, we saw really robust growth, as we called out in China or in B2B more broadly, 44% from a volume perspective, in excess of 20% from a revenue perspective. And we saw really strong growth in both China and EMEA with larger customers, right?

We've talked before about our China B2B business. It's predominantly a goods business versus the rest of our B2B business being mostly service-oriented, a lower take rate overall versus the rest of our B2B business. But overall, as we grow that B2B business more quickly than the rest of the business, it is still take rate accretive, right? So even with China showing that robust growth, our take rate in the B2B business is, give or take, 1.5x what it is in the rest of the business. And is overall take rate accretive to the overall portfolio.

So we're seeing really nice dynamics there. We've been looking to grow in that market in a measured way, as we've talked about before. We're adding capabilities. We have a strong brand in China, adding features to that product set, and we have every right to win in what is a massive market.

Your next question comes from the line of Mike Grondahl of Northland Capital Markets.

This is Logan on for Mike. First, can you just provide some additional color on what exactly drove the 44% year-over-year growth in B2B volume and also remind us of the opportunity there?

Thanks for the question. We are really excited about the momentum we have in B2B, and it is the engine of our growth going out into years ahead. And we're building on that strong momentum we saw in the fourth quarter, and we doubled the volume sequentially quarter-over-quarter.

I think we highlighted in her previous answer, larger customers in China turning to Payoneer as the preferred partner for their global exports. And then around the globe, services businesses, larger services customers as we move the firm up market, choosing Payoneer as the multicurrency wallet for their cross-border operations as we focus on the key geographies and markets and incorporation hubs around the globe.

We are really pleased with the progress. And I think the key here for us is that we've really migrated to the full financial stack of offerings for multinational cross-border SMB firms, and they're adopting three or more of our products. They're loading more funds onto our platform as demonstrated in our overall balance growth at 15%. We're seeing very strong usage of our AP products. Our workforce management business continues to exceed our expectations and be very strong as we help global firms hire contractors and employees around the globe.

Given the trends we see, and as Be mentioned, we expect B2B volume growth for the rest of the year of at least 30% which is a meaningful increase from our expectations heading into the year. And we are -- I think of our SMB business overall, B2B is now 1/3 of the total volume, and this is a very exciting dynamic for us. It's a $10 trillion opportunity, as you know. And I think we have slightly less than 1% share, and we are health end on getting our fair portion of it.

Appreciate that color. And then one more from us. Can you just walk us through what markets over performed and underperformed in 1Q and if those trends continue so far in the second quarter?

Yes. For B2B, every market sort of blistering results. China is strong, APAC is strong, EMEA is strong. Really pleased at the progress we're seeing there in Latin America, really solid growth of moving upmarket overall. LatAm is 10% of our revenue, small portion of the overall business, but a very important franchise for us. And we're doing better than we had anticipated in China, and we intend to continue to do so.

[Operator Instructions] Your next question comes from the line of Nate Svensson of Deutsche Bank.

Apologies about the technical difficulties earlier. I appreciate you let me hop back in here. I wanted to ask a couple of questions just around the back half acceleration. Your answer to one of the earlier questions was very helpful, but just trying to double-click in a couple of areas.

So the first one is the dynamics in checkout. Numbers were very good. I think you called out that the migration to Stripe went a lot better than expected. So I was just hoping you could provide a little more color and commentary on what exactly went better than expected. If I recall correctly, I think maybe there had been some intention maybe to not migrate a portion of the customers.

So I'm wondering how things played out versus your expectation. And now that the migration sounds like it is complete, any color on sort of underlying performance within that business and kind of how you expect that to play out going forward?

Yes. Thanks for the question, Nate. So look, in terms of the acceleration more broadly, we feel really good about the -- again, the KPIs and how they're performing in our business. So what supports our view on that, the significant acceleration we're seeing in our B2B business, as John said, more than double in Q1 versus what we saw in Q4, continued momentum into April. We feel really good about that 30% plus volume number going into the back half of the year.

The marketplace business, as we said, we're seeing stable to improving trends. We launched a bunch of initiatives to really sort of push and accelerate and inflect that business. And as you called out, and I'll mention this maybe very quickly before I get to checkout, the enterprise business has also outperformed expectations, and we're seeing really nice acceleration in that business as well. We won some nice new partners last year. Those are continuing to ramp.

We won more business from some of our larger marquee partners. Those are continuing to ramp. So we feel really good about that. In terms of checkout, as you know, we talked sort of late last year around the shift of the product to the Stripe solution, and we anticipated doing a migration in the early part of this year. And as part of that, look, we haven't done that kind of migration before. complex from an operational perspective.

We expected some amount of churn in the book, right, some amount of attrition. Some we were intentional about, and we've seen that, that we weren't going to plan to fully migrate. But some we just anticipated some amount of churn. In the end, we performed much better than that. We were able to transition more than 90% of the portfolio. We were able to do it more quickly than I think we anticipated. So we have a really solid foundation going into the rest of the year on a solution that really works for our customers, right?

So it's a massive market. It's a great sort of cross-sell into e-com and other sellers who are really looking to expand their distribution. And we're on a platform now that has best-in-class features, right? So we're seeing or better uptake, if you like, of some of those features within Stripe. I saw just today from the team, the adoption of BNPL features within the checkout solution, significantly higher than we used to see.

So we feel great about the trajectory there. We always did. We've just expected a little bit of a bump in the road in '26. We've actually performed better and feel really good about the overall opportunity.

I'd just add one thing about -- to the context of B's remarks. It proves the thesis of Payoneer, a multicurrency account where you receive all of your global accounts receivable, selling on a marketplace like Amazon or Walmart, selling B2B globally or selling direct to consumers and acquiring customers directly the volumes into your Payoneer account and leveraging our broad accounts payable capabilities to manage with cards, your travel spend or your ad spend, with our sourcing capabilities, managing your raw material sourcing, it really proves the value prop for our customers and that they want a single trusted partner for all of their international accounts receivable and accounts payable.

That is what the financial stack is all about, and it's coming true. And the checkout team, I think, did a great job delivering the transition, and we're seeing the uptick, as Steve mentioned.

Yes. Super helpful and detailed answer. Just I guess for the follow-up on, again, the back half acceleration. So B, I think earlier, you talked about easier comps with the tariff dynamics last year. Just asked about the checkout migration to Stripe. I think the two other factors that I recall are the timing of some pricing initiatives and then those enterprise wins that you were talking about. So maybe on those last two things.

Jeff, on pricing, generally speaking, right, can you just talk through some of like the timing dynamics? So for example, if you had implemented pricing increases in 1Q, how long does it take for that to kind of flow through to the business? And is that part of why we're seeing or expecting some of the acceleration in the back half?

And then the question on enterprise specifically, again, it was great to hear some of the ramp from the recent wins. Are those recent wins in general kind of fully ramped? Or I guess the question is there still more room to continue growing with logos you've already won like leaving aside any potential future wins? So yes, those are the 2 questions, pricing, enterprise.

Yes, happy to take that. Look, pricing has been a good lever for us, right? And we've talked about it as part of our ongoing strategy to really better align our products, our pricing from a sort of bundling and share of wallet sort of gain perspective into how we think about acquiring and serving our customers.

In terms of the ramp, look, it's a factor, but I wouldn't over-index on it, right? Like the other things we've talked about are much more important to that, that there is some pricing uplift that comes in the back half of the year. We're very confident we can deliver it. It's mostly long tail or nonstrategic routes, and that's sort of the kind of pricing moves that we're likely to be making now. Sort of in terms of pure-play pricing moves, we're really impacting sort of the non-true ICPs like the long tail of our portfolio, if you like, and nonstrategic routes.

So we feel very confident that we can roll them out as scheduled and we can model the impact relatively easily. But I wouldn't over-index on that. Much more important is really the performance and the momentum we're seeing across the rest of the business in driving that uplift.

Specifically to the enterprise business, not all fully ramped as of yet. We expect to see continued momentum. We -- as I say, we won additional sort of share of business from some of our marquee clients in that space, and we're ramping up those routes and can continue to see, I think, strong momentum there. And we added a number of nice wins overall that we think can continue to drive volume.

That ends our Q&A session, and we appreciate your participation. I will turn the call back over to John Caplan, CEO, for the closing remarks. Please go ahead.

Thank you, everybody, for your questions and your participation this morning. Our Q1 results demonstrate that our strategy and execution are working, and we're capturing the many opportunities in front of us. We look forward to speaking with you again in August. Thanks, everyone.

Ladies and gentlemen, that concludes today's call. Thank you all for joining. You may now disconnect.

Ladies and gentlemen, thank you for standing by. My name is Demi, and I'll be your conference operator today. At this time, I would like to welcome you to the Payoneer Fourth Quarter 2025 Earnings Conference Call. [Operator Instructions] Thank you.

I would now like to turn the call over to Michelle Wang. Please go ahead.

Thank you, operator. With me on today's call are Payoneer's Chief Executive Officer, John Caplan; and Payoneer's Chief Financial Officer, Bea Ordonez.

Before we begin, I'd like to remind you that today's call may contain forward-looking statements, which are subject to risks and uncertainties. For more information, please refer to our filings with the SEC, which are available in the Investor Relations section of payoneer.com.

Actual results may differ materially from any forward-looking statements we make today. These forward-looking statements speak only as of today, and the company does not assume any obligation or intent to update them, except as required by law.

In addition, today's call may include non-GAAP measures. These measures should be considered in addition to and not instead of GAAP financial measures. Reconciliation to the nearest GAAP measure can be found in today's earnings materials, which are available on our website.

Additionally, please note we have posted an earnings presentation supplement alongside our earnings press release on investor.payoneer.com. All comparisons made on today's call are on a year-over-year basis, unless otherwise noted.

With that, I'd like to turn the call over to John to begin.

Good morning, everyone, and thank you for joining us. Payoneer is the financial operating system for Global Commerce. We have a 20-year head start building assets, network effects and brand that are highly differentiated and difficult to replicate. We have proven product market fit, deep global distribution and the payment and regulatory infrastructure to support profitable growth at scale. We are capturing share in a large and growing market and continue to strengthen our strategic advantages every quarter.

First, Payoneer has global scale that eliminates the friction of growing cross-border. We processed over $87 billion in volume across 190 countries and territories in 2025. When a manufacturer in Vietnam pays a supplier in Mexico, when a business in India wants to sell on Japan's e-commerce marketplaces, or a software developer in Dubai invoices a client in Germany, we're there. Payoneer supports cross-border commerce across every SMB use case.

Second, trust and safety built over decades. We are regulated in key markets around the world and have built robust compliance infrastructure based on years of experience navigating the challenges associated with cross-border payments, particularly those into and out of emerging markets.

Third, we are driving growing profitability through discipline. We've increased adjusted EBITDA ex-interest from negative $25 million in 2023 to positive $40 million in 2025, while investing in innovation and strengthening our capabilities. We're entering 2026 with conviction around our margin expansion opportunity.

We are orienting Payoneer towards an AI-first strategy, which will reshape our customer experience, operations and cost structure. The impact is tangible across every major function. Engineering is shipping code meaningfully faster. Our go-to-market team is using AI for scoring leads, improving funnel efficiency and increasing ROI.

And in our customer support and compliance teams, AI agents are creating a flywheel effect, better customer outcomes, greater efficiency for our teams and a structurally lower cost base.

Our leading position in cross-border B2B payments uniquely positions us as stablecoins and AI fundamentally reshape global money movement. We are the beneficiaries of this innovation and have the assets, scale and market position to capture outsized value.

Before I dive into our record 2025 results, I'd like to spend a moment on our 2026 outlook. We plan to deliver significant core profitability expansion. We expect to more than double core adjusted EBITDA to $90 million at the midpoint.

Revenue ex-interest of $900 million to $940 million represents 12% growth at the midpoint. This accounts for finishing the work we started in 2025 to optimize our checkout business and our customer portfolio. These actions are expected to reduce our 2026 revenue growth by approximately 300 basis points, but will lead to higher margins and a stronger, healthier customer portfolio. We plan to exit the year with mid-teens growth and mid-teens core margins.

Now turning to our results. 2025 was a pivotal year for Payoneer. We increased the utility we provide to our customers, made deliberate choices about where to focus in a dynamic environment and executed and innovated with discipline. The results, they speak for themselves. We grew revenue ex-interest 14%.

B2B revenue grew twice as fast at 28% as we take share from traditional financial institutions. B2B now represents 30% of our revenue ex-interest, up from 20% in 2023.

We strengthened and expanded our ecosystem of enterprise relationships, including with Airbnb, Upwork, TikTok Live, Alibaba, Mercado Libre and Best Buy. 21% ARPU expansion ex-interest, driven by upmarket momentum and multiproduct adoption, 9 basis points of SMB take rate expansion, $7.9 billion of customer funds held in Payoneer accounts, up 13% year-over-year and outpacing volume growth.

We have hedging strategies in place to reduce interest rate sensitivity. We have locked in a substantial portion of interest income for 2026, 2027 and 2028 regardless of the interest rate environment. We improved our unit economics and are driving meaningful efficiencies in our operations.

Other operating expenses, which include customer onboarding, support and KYC costs were down 3% in 2025. While at the same time, we grew volume and revenue, mix shifted to more complex verticals such as B2B and added to our regulatory licenses.

Total adjusted EBITDA of $272 million, a 26% margin was up year-over-year, as we unlocked substantial operating leverage and powered through a $25 million headwind from declining interest income. We delivered $40 million of adjusted EBITDA ex-interest, nearly triple versus 2024.

We generated significant free cash flow of $146 million, representing nearly 200% free cash flow conversion. These aren't just great numbers. They reflect a healthy, strong business that is positioned for long-term value creation. We believe our current share price does not fully reflect the strength of our balance sheet, the durability of our cash flows, or our long-term growth opportunities, including those from Agentic Commerce and stablecoin. We've continued to align our capital allocation with our conviction in the intrinsic value of our business.

In 2025, we stepped up our buybacks, repurchasing $175 million of shares, including $80 million in Q4 alone. We plan to continue buying our shares at or close to these levels.

Since we began our transformation in 2023, we prioritized unlocking Payoneer's full potential with a sharp focus on profitability. At our inaugural Investor Day, we presented the first phase of our strategy and disclosed metrics that focused on "ideal customer profiles" customers that were profitable based on a simple minimum volume threshold.

In the 2 years since, we have delivered meaningful impact. Today, we're proud to share that all customer cohorts are profitable. We've grown our ICP base by 8% and increased ARPU by more than 50%. We've delivered a 17% CAGR in our revenue ex-interest, and we've significantly expanded core profitability and demonstrated consistent 25% adjusted EBITDA margins in the declining interest rate environment.

We're now entering the next stage of our transformation. We're moving further upmarket to focus on larger, more sophisticated customers. Customers receiving tens of thousands, or even hundreds of thousands of dollars a month on Payoneer's platform are generally scaled, often multi-entity, multi-geography businesses. These businesses have proven business models, complex cross-border needs and potential for significant wallet share expansion.

They also demonstrate significantly higher ARPU, retention and product adoption characteristics. We have strong product market fit and proven ability to serve these businesses.

For example, Customers with $600,000 or more of annual average volume in their Payoneer account now represent 42% of our revenue, and they were our fastest-growing segment in 2025, driving 60% of our overall growth.

The UAE is a great example of a region where our upmarket strategy is taking hold. The city of Dubai is 1 of 5 major global business hubs. Its economy is projected to double over the next decade, driven by service exports and 20,000 foreign-owned companies registered there in 2025 alone. Payoneer is successfully acquiring and serving these cross-border businesses, which is driving our strong results.

Our business from customers in the UAE generated over $1 billion in volume and $15 million of revenue in 2025. Revenue is growing nearly 50% year-over-year, driven by large IT and digital marketing agencies.

To support our upmarket strategy, we are making targeted investments to expand and enhance our value prop. For example, we recently launched expanded capabilities in Mexico and Indonesia. We plan to expand our product offerings in India, the world's fastest-growing large economy, supported by our recent in-principle license authorization.

We recently acquired Boundless, which deepens our workforce management capabilities for global teams. And we're adding more partners to expand working capital and credit solutions, enabling customers to access the capital they need to invest in inventory, marketing and expansion.

We will press our near-term advantages and make bold bets to position ourselves at the center of ongoing innovation in the payment space.

One of these big bets is stablecoin. We believe Payoneer is uniquely positioned to bridge traditional finance and blockchain-based payments. Here's why. We have world-class last mile infrastructure in emerging markets, supported by the robust and complex regulatory framework necessary to operate compliantly at scale.

We have deep compliance expertise to onboard and support customers in markets that are complex to serve. We have long-standing trusted relationships with millions of cross-border SMBs around the world. We are partnering with Bridge, a Stripe company to launch stablecoin capabilities. We launched a wait list a few weeks ago and have brought our first customers live.

What's most exciting about this is that stablecoin is TAM expanding for Payoneer. We are seeing meaningful interest from larger scaled businesses that fit the upmarket profile we're pursuing, and we are seeing new customers come to Payoneer for these features across a diverse set of markets and industries.

As part of our broader stablecoin strategy, we have also just this week applied to establish an uninsured national trust bank in the United States. We expect this will enable Payoneer to seamlessly integrate stablecoin capabilities within our broader ecosystem. We plan to unlock utility for our customers, remove complexity and barriers to entry and open up additional addressable markets for a new breed of digitally native global businesses.

We are on a multiyear journey to position Payoneer as a category-defining company in cross-border commerce. We have demonstrated that we have the right team, a strong position in the market and a track record of successful execution. I'm proud of our team, grateful to our customers and excited for our future. Thank you all for your confidence and support of Payoneer.

I'll now turn it over to Bea to discuss our financial results and 2026 guidance in more detail.

Thank you, John, and thank you all for joining the call today.

Payoneer's full year results, mid-teens growth, 26% adjusted EBITDA margin and significant cash flow generation demonstrate the strength of our business. We are delivering profitable growth, optimizing transaction cost economics, unlocking meaningful leverage and making investments to position our business for sustained long-term growth while returning capital to our shareholders.

Turning to our fourth quarter results. We delivered record quarterly revenue of $275 million, with revenue, excluding interest income, up 9%, driven primarily by strong and accelerating growth in our B2B franchise and the ongoing implementation of our pricing strategy.

ARPU increased 15% in the quarter as we continue to focus our efforts on larger customers and drive increased adoption of higher-yielding products. ARPU, excluding interest income, was up 21%, marking our sixth consecutive quarter of 20% plus expansion.

Total volume grew 10% year-over-year, reflecting strong enterprise payouts volumes with SMB volumes growing by 5%. Volume from SMBs that sell on marketplaces was up 1%. We saw an acceleration in marketplace volumes intra-quarter and mid-single-digit volume growth during the holiday season, in line with broader industry trends.

Fourth quarter B2B volume growth of 21% accelerated significantly sequentially, led by strong acquisition and ramp-up of large customers, especially in China, Asia Pacific and EMEA.

Our B2B franchise accounted for 30% of our revenue, excluding interest income in the fourth quarter, and we are confident that we can continue to deliver strong growth as we penetrate this massive market.

During 2025, we saw strong and accelerating growth in enterprise payout volumes. Full year enterprise payout volumes grew 17% with growth reaching 27% in the fourth quarter. As John noted, this strong growth was driven by both expanding and deepening relationships with existing clients and from onboarding new enterprise clients, including Airbnb, TikTok Live and Best Buy, among others.

Enterprise customers value our global scale and reach, the security of our platform and our extensive payout network. For example, we recently renewed our relationship with Upwork, which has been an important partner for us for over 15 years.

Together, we will continue to support the ambitions of entrepreneurs globally, and we are actively exploring stablecoin payout solutions together, reflecting our commitment to innovation and to investing in the future of money movement.

Given strong momentum in 2025 and our current pipeline, we believe we are well positioned to continue driving strong enterprise payout volume growth in 2026.

Our Q4 SMB take rate of 113 basis points was up approximately 4 basis points year-over-year as we continue to drive faster growth in higher take rate areas of the business and from the ongoing execution of our pricing strategy.

Customer funds increased 13% year-over-year to $7.9 billion, partially offsetting the impact of lower interest rates on our interest income revenue. We generated interest income of $56 million in the quarter.

Customer funds grew at a substantially higher rate than SMB volumes in 2025, a direct reflection of the trust customers place in our platform and of the utility we provide through our multicurrency accounts receivable and accounts payable capabilities. We have developed and implemented a robust interest rate hedging program designed to secure portions of our interest income as interest rates, especially in the U.S., continue to decline.

As of December 31, 2025, we had hedges in place related to approximately $4 billion or 51% of customer funds through our portfolio of treasury securities and term deposits and through derivative instruments.

Through these programs, we have secured over $130 million of interest income in 2026, over $110 million in 2027 and over $90 million in 2028, irrespective of the direction of short-term interest rates. We plan to lock in additional amounts through reinvestment as the portfolio runs off, providing a durable revenue stream.

On a go-forward basis, our expectation remains that balances should broadly grow in line with volumes over time, while balance behavior is, of course, impacted by a range of factors, including customer usage behavior, the global macro environment and prevailing interest and FX rates.

Total operating expenses of $246 million increased 6%, primarily driven by increases in IT and communication expenses and labor-related expenses, including from the impact of our EasyLink acquisition in China.

Transaction costs of $43 million were roughly flat year-over-year despite a 9% growth in revenue, excluding interest income, primarily from greater operational efficiency and from the impact of the new agreement we signed with Mastercard in July.

Transaction costs represented 15.6% of revenue, a decrease of around 90 basis points year-over-year, even with the impact of lower interest income. Excluding interest income, transaction costs represented 19.6% of revenue, a decrease of approximately 180 basis points reflecting the improving profitability and margin characteristics of our portfolio.

Sales and marketing expense increased $5 million or 8%, primarily due to a higher labor-related costs and increased incentives related to our card offering.

G&A expense increased $5 million or 15%, primarily due to higher labor-related costs, including from our EasyLink acquisition, higher facilities costs related to our offices in Israel and higher IT and communication costs.

R&D expense was roughly flat, while other operating expenses decreased by $3 million or 6%, primarily due to lower consulting fees and lower labor and related expenses.

Adjusted EBITDA was $69 million, representing a 25% adjusted EBITDA margin in the quarter. Adjusted EBITDA, excluding interest income, was $13 million, a five-fold increase versus the prior year period. For full year 2025, we generated $40 million in adjusted EBITDA, excluding interest income, nearly 3x the 2024 number.

We are unlocking meaningful leverage through our increased scale, the deepening of key strategic relationships and ongoing efficiency and cost discipline.

Net income was $19 million compared to $18 million in the fourth quarter of last year. Basic and diluted earnings per share were both $0.05, in line with the prior year period.

We ended the quarter with cash and cash equivalents of $416 million. For full year 2025, we generated significant free cash flow of $146 million, nearly 200% of our reported net income, enabling us to both invest in our business and return capital to shareholders.

Additionally, in January 2026, we announced the acquisition of Boundless, an Ireland-based employer of record platform for approximately $13 million plus earn-out provisions amounting to up to $4 million.

During the quarter, we repurchased approximately $80 million of shares at a weighted average price of $5.76, a significant acceleration from the third quarter. And as of December 31, had approximately $192 million remaining on our current share repurchase authorization.

Turning to our 2026 guidance. Our 2026 guidance reflects our confidence in continuing to drive strong growth in our SMB franchise and in our ability to unlock substantial and sustained leverage in our business model.

We expect revenue to be between $1,090 million and $1,130 million with $190 million of interest income and revenue, excluding interest income between $900 million and $940 million. We expect core revenue growth of 12% at the midpoint.

As John highlighted, we are taking deliberate actions in 2026 to move our business upmarket and to deliver sustainable higher-margin growth.

Our core revenue guidance includes an approximately 300 basis point headwind to our growth rate, reflecting anticipated churn related to our transition to Stripe's Checkout solution as well as from changes to our acquisition focus and onboarding flows.

We have been migrating our Checkout offering to the new Stripe solution over the past 6 months and are pleased with our progress and the expanded capabilities our customers can now access. We expect the transition to be accretive to both revenue less transaction costs and adjusted EBITDA in 2026 and that this new partnership construct should continue to deliver more favorable yield and margin dynamics as we scale.

We expect to accelerate our revenue ex interest growth over the course of 2026 as we execute on our upmarket strategy, optimize our portfolio, realize the full quarter impact of pricing initiatives rolling out throughout the year and lap tougher comps, including with respect to the timing of tariff impact. We expect high single-digit growth in the first half of the year, increasing sequentially in the second half to exit the year at a mid-teens growth rate.

We expect to drive significant incremental profitability as we focus on portfolio health, customer mix and expense discipline. We believe this focus, along with the investments we are making to drive long-term profitable growth, position us to deliver mid-teens growth rate in 2027 and beyond and ongoing expansion in our profitability, excluding interest income.

Our 2026 guidance at the midpoint assumes high teens B2B volume growth, mid-single-digit growth in volume from SMBs that sell on marketplaces and mid-teens enterprise payout volume growth.

We expect transaction costs to be approximately 15% of revenue, down 70 basis points year-over-year from the impact of ongoing optimization in our bank and processor network, including our renewed agreement with Mastercard and from the migration of our checkout portfolio to the Stripe solution.

We expect revenue less transaction costs to grow faster than revenues, even including the impact of a $42 million decrease in interest income.

Our guidance for adjusted OpEx, which represents revenue less transaction costs and adjusted EBITDA is approximately $660 million at the midpoint, a 7% increase year-over-year.

At constant currency, we expect adjusted OpEx to grow roughly 4% year-over-year, significantly lower than our growth in revenue, excluding interest income. This reflects our focus on increasing the profitability of our core business from investments in our platform, including in Agentic AI-driven solutions and from further diversifying the distribution of our labor footprint, including by increasing our presence in India.

We are strategically moving the company towards an AI-first strategy in 2026, to drive step function efficiency gains across our entire ecosystem. Agentic models are being deployed to increase product delivery velocity, improve our customer experience, drive go-to-market ROI and reduce resource-heavy workflows, particularly in customer support and compliance.

We opened a new technology hub in Gurgaon, India in 2025, building on our existing presence in the world's fastest-growing major economy and allowing us to access India's deep technology expertise.

We are also expanding our operations and compliance hub in Bangalore, India. Our 2026 OpEx plan also include meaningful investments related to our stablecoin offerings and our bank charter application, which, if approved, we expect further position us for sustained long-term growth.

We expect adjusted EBITDA to be between $275 million and $285 million, an approximately 25% margin and an increase of around $8 million year-over-year despite an estimated headwind of approximately $42 million in interest income.

Excluding interest income, we expect to deliver adjusted EBITDA of between $85 million and $95 million, more than twice the 2025 level and achieving a double-digit margin for the first time as a public company.

Also for the first time as a public company, we expect adjusted EBITDA, excluding interest income to be positive even when fully burdened for stock-based compensation. We expect adjusted EBITDA ex interest income will meaningfully scale over the course of the year as we fully lap the impact of tariff policy changes introduced in the second quarter of 2025 as we continue to scale our B2B franchise and as we lap near-term headwinds from our checkout migration and other portfolio actions. We also expect our overall adjusted EBITDA margin will increase sequentially throughout the year.

Payoneer enables cross-border global commerce at scale, and our business benefits from the ongoing globalization and digitization of commerce. We remain focused on supporting and serving the third-party sellers that are critical to e-commerce marketplaces and on further penetrating the massive cross-border B2B segment.

We are making meaningful investments in our platform, including in our money movement capabilities and in our regulated infrastructure. We are shifting our business towards a higher quality, healthier and more sustainable portfolio and unlocking significant leverage in our core business.

We believe that, our current market valuation represents a significant discount to the intrinsic value of our company. Beginning in the fourth quarter of 2025, we significantly accelerated the pace of our share repurchase program.

In the fourth quarter, we repurchased approximately $80 million worth of shares and assuming fairly comparable stock price levels to today, would expect to use the entirety of our remaining $192 million in repurchase authorization in 2026.

2025 was a record year for Payoneer. We drove strong profitable growth in a dynamic macro environment, unlocked significant leverage in our core business and made important investments to strengthen our franchise.

We are now happy to answer any questions you may have. Operator, please open the line.

[Operator Instructions] Your first question comes from the line of Cris Kennedy with William Blair.

As you move upmarket, what metrics should we follow or what KPIs should we track to see the progress as you make that strategy? Because we know your segment disclosures will be changing.

Yes. Cris, great question. And I think the way I think about it and the team here thinks about it is we have a really strong business upmarket. In Q4 of '25, the customers that did over $50,000 accounted for 42% of our revenue, up 10 percentage points versus the first quarter of 2022.

So we have a very healthy and strong upmarket business, and we see really solid product adoption, more average volume per customer and very strong ARPU. And we will continue to share with our shareholders the ARPU growth, the traction we have, cross-selling products and our volume per customer growth.

Okay. Understood. And then real quickly on the profitability, core profitability, clearly, you're making progress there. Can you talk about the long-term opportunity to expand margins on that metric?

Yes. Thanks for the question, Cris. Yes, look, we're really focused on expanding the ex-interest profitability in the business. Our guidance at the midpoint calls for $90 million of core adjusted EBITDA before interest income, and that's more than 2x what we delivered in the prior year. So significant leverage unlock. We're growing our top line. We're increasing our margins, including the margins we get from our transaction-based business, and we're improving the profitability and long-term health of the portfolio.

All of that is showing up in those metrics, and we feel confident that we can continue to deliver that kind of unlock. We talked a little bit about the AI-first strategy that we're deploying. So as I look out beyond 2026, we feel really good about our ability to continue to unlock leverage in the business.

Your next question comes from the line of Nate Svensson with Deutsche Bank.

Hoping you could talk a little bit more about the trends in the marketplace business. So volume growth did decelerate a bit, but you did call out an acceleration intra-quarter, I think, to mid-single digits. And I know a lot of folks out there try to track some of the larger third-party marketplace data as a proxy for your business here. I know that's an apples-to-oranges comparison. But nonetheless, I would love to hear about trends on what you saw in marketplace and kind of how you expect that to play out in '26 to get to the mid-single-digit volume guide for the year.

Yes. Thanks for the question, Nate. So look, we had called out back in November when we reported Q3 that we were seeing slightly softer October marketplace volume. We indicated thereafter that we were seeing similar trends in November. So what we saw is more or less in line with the expectations.

We actually saw a strong holiday season, right, back end of November and into December, mid-single-digit marketplace volume growth in December, which look, to your point around sort of apples to oranges as we look to the broader holiday spending trends is in line with those broader trends at mid-single digit. And we've seen modest acceleration in that marketplace volume coming into January and February.

So look, again, last year was a pretty dynamic environment. I think we saw the impact in sort of late Q3 and into Q4 of tariffs. We're seeing modest acceleration coming into the year. Our franchise is strong, and we feel good about continuing to accelerate off of this baseline.

That's helpful. And nice to hear the January and February commentary. I guess, just the follow-up question, just more broadly on the 2026 guide. So it's nice to hear that you're expecting to accelerate through the year, exit at mid-teens. I know, you mentioned some of the lapping impacts, the transition from optimizing checkout, customer portfolio, all that stuff.

But I think like the big question that I have, and I'm getting this morning is just on the confidence and visibility in that core trends in the business. Again, you mentioned the lapping impacts and the other initiatives. But really just more color on your confidence visibility into getting us to a mid-teens exit rate as we leave 2026.

Yes. Thanks for the question. So look, we've called for high single-digit core revenue growth in the front half of the year, accelerating to exit in those mid-teens. A few factors give us confidence there and are driving that acceleration. One, and I think maybe foremost, we're seeing significant acceleration in our B2B business. That was -- that grew 21% in volume terms in Q4.

So we're seeing really nice momentum in that business. It grew intra-quarter and good momentum coming into the year from really everything you heard in the prepared remarks, our focus on high-value customers, getting more focused on new and differentiated acquisition motions.

The ongoing acceleration in our enterprise business as we continue to ramp up new partners. We talked about some of those names, some of those logos on the call. That's driving some of that. The benefits in the back half of the year of some of the pricing strategies that we continue to roll out, largely targeted at the long tail. John talked a little bit on the call. around how we look at that portfolio overall.

And then finally, as we noted, really just lapping, if you like, the headwinds and getting to the back half of the year, lapping that tariff impact and some of the headwinds that we talked about in terms of the portfolio actions we're taking, including the transition to Stripe, and that transition is more front-end loaded. So a long list of things, but a carefully sort of worked out view on how we accelerate the business throughout the year.

Next question comes from the line of Sanjay Sakhrani with KBW.

Maybe you guys could talk a little bit about sort of the opportunity for the bank and sort of how you see that unfolding for yourselves and maybe just the time line from here?

Yes. Thanks for that question, Sanjay. Look, we're really excited about the momentum in this space. As we called out, this is a strategic investment, both rolling out capabilities with Bridge in terms of stablecoin capabilities, and our bank charter application. We think that positions us at the center of really ongoing innovation in the payment space. And so we've made those announcements over the last couple of weeks. We've been hard at work across a range of work streams, including launching those capabilities.

In terms of the bank charter, it really allows us to do a few things, right? It allows us to be able to issue and manage reserves in a compliant infrastructure in support of stablecoins. It allows us down the line to custody should we choose to do so. But ultimately, it does what Payoneer does as a part of our core value proposition, right? It brings these digital currencies into a regulated and trusted ecosystem and one where we can seamlessly integrate into the fiat rails and the existing fiat ecosystem that we already operate for our customers.

So think of it as a step within that broader strategy. We're really excited. We're working hard, and we really do think it positions us at the center of innovation in the cross-border payment space.

Okay. Great. And maybe just like a 2-part question on some of the questions that were asked before. But that 300 basis point headwind, sort of is that the final piece? And then we no longer have any sort of impact from transitioning the customer base or any of the services? And then secondly, just as we think about these tariffs and the start and start and changes in policy, I'm curious how you think that affects your business and sort of the marketplaces.

Yes, happy to take the first part. So yes, we called out that headwind to provide that disclosure, and it's really 2 elements. One, it's the transition to the Stripe solution. And we called out high single-digit million headwind to revenue in '26. we're very comfortable with that headwind, right? We've talked about this solution. It delivers best-in-class capabilities to our customers and ultimately, higher-yielding, better margin portfolio dynamics. So that is part of it.

The other actions are really sort of in line with what we've talked about shifting to a healthier portfolio, and we're comfortable that we leave those behind as we exit 2026. Again, moving towards that larger portfolio of customers, lower risk portfolio that really gives us confidence to build sustainably at that mid-teens growth.

And just on the tariffs, I think we are very confident that actually the shifting tariff landscape actually presents a real opportunity for Payoneer. And I think, it's driven by our global presence, a, and our ability to capture those shifting trade flows as Chinese sellers and Chinese merchants globalize their focus on distribution, they're increasingly turning to Payoneer as their financial operating system.

The uncertainty in 2025 with the stop-start nature of the tariffs caused sellers to have to try to stop and start, frankly. But now that we begin to see normalization, obviously, the Supreme Court last week creates a little bit more uncertainty. But I imagine heading into the April meeting that with President Trump and Chairman Xi, we should ultimately see clarity and certainty, which will be a tailwind for Payoneer long term.

And there are no further questions at this time. I will turn the call back over to John Caplan for closing remarks.

Thank you, and thank you, everybody, for joining us today and for your participation this morning. We delivered record results in 2025, and we're excited about the significant opportunities for us in '26 and beyond.

I want to thank our team globally for their hard work, commitment to our customers, to one another, to our shareholders, and we look forward to speaking with you again in May. Thanks, everybody.

This concludes today's call. Thank you all for joining, and you may now disconnect.

All right, everyone. I think we can get started. Good morning, everyone. My name is Jing Zhang. I work at the UBS Payments Equity research team, led by Tim Chiodo. I am thrilled to be here hosting a fireside chat with Payoneer. Allow me to introduce you, Bea Ordonez, Chief Financial Officer at Payoneer. Bea, thank you so much for joining us today.

Thank you for having us here. We're excited to be part of this conference.

Awesome. A lot to unpack for the recent development of Payoneer, but let's kick it off with a quick state of the land update for Q4 intra-quarter trends. Anything in particular you want to cut out related to macro or company specific trends? And then related any call out that's worth highlighting for the holiday shopping season?

Yes, happy to dive into that a little bit. So look, we noted in early November when we reported our Q3 results, that marketplace volume. So those are the volumes that come into our ecosystem marketplaces like Amazon, Walmart, Mercado Libre and so on and that are going to sellers that operate on our platform, our customers, we noted that those marketplace volumes were somewhat soft. We've seen similar-ish trends, I would say, in November. I think it's worth noting for these purposes, given that we're talking about that holiday season that we see marketplace volumes coming into our platform on a lag, right? So the sale takes place on Amazon or eBay or whatever marketplace it is, the seller doesn't get paid for a week or more.

So in November, we've seen sort of volumes more or less in line with October. We don't yet have good visibility into the true holiday spending season. We haven't seen that post Thanksgiving break holiday volumes begin to hit. In terms of the macro, look, we can certainly see, and we talk to our sellers in China and APAC and have a really strong franchise there. We see that they are adapting their behavior to the macro environment, adapting their behavior to the tariff environment. We've seen our sellers really broadening their distribution channels. We hosted just recently an event in Latin America for our China sellers with Mercado Libre, one of the big marketplaces in Latin America. So we see strong interest from those China sellers in looking to sell into markets more broadly and more globally.

We see those same sellers adapting their distribution channels and their logistics and operations, adapting their pricing and also looking at their portfolio of SKUs. So what we see in terms of that macro impact is those sellers really looking to pivot their strategy in various areas. More broadly in Payoneer, look, our B2B franchise, it's about 1/3 of our revenue. We actually saw acceleration in the volumes coming from B2B customers in the last couple of months. We expect the fourth quarter volume performance to be in the high teens. That's coming up from about 11% in Q3. And we also saw really strong travel spend.

Perhaps this is indicative of that K-shaped economy that we're reading so much about. So really strong travel spend coming through, and that's contributing to strong payout volumes in our enterprise business. So look, what I'd say about the holiday period, like I said, we don't have strong visibility into the back half, the true holiday period. We do see diverse performance across the marketplaces in our ecosystem, which I think is kind of interesting, right? So we have everyone from Amazon and Walmart to Etsy and eBay and sort of hundreds, frankly, of marketplace relationships. And we see that they don't all perform similarly in all instances, which I think is probably indicative of shifting consumer spending patterns, shifting seller behavior. So it's interesting to see really that diverse ecosystem in action.

Awesome. We really appreciate the detailed update. Next few questions I want to dive deeper into the cross-border B2B business. As we know, cross-border payments remains a complex space with lots of barriers of doing business, especially for SMBs. Can you walk us through some of the challenges around cross-border payments for cross-border B2B and related or more importantly, how does Payoneer use your financial stack to address these challenges?

No. Happy to do that. So look, as you say in your question, right, cross-border SMBs are remarkably complex. It was actually surprising to me when I joined Payoneer sort of close to 3 years ago. We do a lot of market research in the space. I'll share a couple of stats. Roughly 55% of SMBs that we've surveyed, and these are small SMBs, GMB anywhere from 10,000 a month to as much as 1 million. So that's still a pretty small company overall, 55% have global AR and AP needs, accounts receivable, accounts payable. 2/3 have entities, legal entities outside of their home jurisdictions. What does that mean? It means that relatively small companies are dealing with surprisingly complex treasury operations in effect.

Multiple currencies coming into their company, multiple accounts payable needs in multiple jurisdictions and countries. And the local infrastructure or the legacy financial infrastructure isn't well placed to solve for those. You're dealing with multiple financial institutions, many currencies and you don't have a lot of internal sophisticated systems. You're dealing with a correspondent banking system or rails that are slow, cumbersome, expensive. What does Payoneer do, we deliver a financial stack that allows those SMBs to effectively be paid, hold currencies and pay in multiple currencies across multiple trade routes, and they can do that within a single platform and within a single user interface.

Those are great insights. And you touched on currency management. So when we talk about cross-border payments, we can't skip the FX component. How do you deploy multicurrency management for your customers? What is the underlying strategy paying your utilizes to maximize your currency conversion monetization opportunity?

Yes. Look, 100%. It's one of the very real complexities that our customers are facing. And again, that user interface that we provide that platform of services allows a company, a small company to get paid in many currencies, to hold those currencies for as long as they wish within the platform and to pay their suppliers, their vendors, their employees, their contractors in multiple currencies and in different jurisdictions. And so in effect, the nearly 2 million customers that we serve can be truly local, both to the customers they have and to the suppliers and vendors that support them, and they can utilize local real-time payment rails to get paid and ultimately to pay those vendors.

So I'll give you an example because it's easier, I think, to connect to. So a seller on Amazon or Mercado Libre can get paid by that marketplace in that local market in the local currency. Perhaps that's U.S. dollars. They might incur bills in that same currency. They can hold those dollars and pay on those local rails. They can convert, they can use one of our AP products to do that. And we monetize along the way. It's just one aspect of our monetization strategy. We look to those FX transactions. We look to what currency pairs, the relative liquidity, the kind of product that the customer is using, whether they're using an FX lock contract, for example, or just a spot and we monetize accordingly, and it's really part of that broader monetization strategy.

Right, appreciate the insight. I do want to follow up on this fascinating FX topic and drill down to the product level question for Payoneer. So you recently announced the renewal of your MasterCard agreement to support multicurrency card offerings for cross-border AP needs. Can you break down the mechanics of offering a cross-border card product? And around the FX conversion monetization, how is it different from the current networks handling the FX piece?

Yes, it's a great question. Look, we've seen really strong momentum with our card product as part of that broader AP suite of products. We have about $6 billion in usage on that card product in the last 12 months. And in the third quarter, we grew that volume by 19%. And to your question, look, we have a multi-location, multicurrency issuance model. And that really allows our customers to pick the card and currency combination that best meets their needs, best fits their local needs and their cross-border needs. And in that sense, our card is a much better fit than a locally issued or a bank issued card for those customers because it allows them to avoid unnecessary and expensive FX conversions.

Again, that example I gave you I think is instructive you're a seller in, let's say, Vietnam, you get paid by our Amazon in dollars, you have logistics and advertising costs with Amazon in dollars. Our card allows you to avoid unnecessary friction and FX conversion along the way. While at the same time, and I think this is worth noting, what we see on that card is still a high percentage of cross-border usage, right? So as an example, our U.S. issued card we see between 30% and 40% cross-border usage on that card. That compares to a corporate card issuer in the U.S. who might see less than 10% on the average.

What does that mean for us? It means higher yield, higher interchange, better yield dynamics overall, and it allows us to offer a better value proposition to our customers in the form of rewards and cash back. So it's a powerful part of the model, and it's been a powerful part of how we continue to drive more value and really drive take rate expansion in our business.

Beautiful. I think we covered the cross-border business section quite well. But to sum it up, maybe a quick hitter on the competitive landscape and the differentiation you would like to highlight for Payoneer, whether it's in terms of products or geographic and your infrastructure differentiation that put you into a well-positioned competitive space?

Yes. No, for sure. Look, it's definitely a dynamic competitive landscape, right? In the marketplace business, we see strong competition predominantly out of China, well known names like Airwallex and WorldFirst more broadly in our B2B franchise, we're largely competing against local banks and legacy sort of financial players. And as you think of that competitive landscape, obviously, local banks aren't going to be able to deliver the multicurrency sort of functionality that these cross-border businesses need while global banks really aren't focused on that SMB space.

Similarly, as the payments landscape and the financial landscape evolves, we're seeing strong regional players pop up, neobanks and fintech. So it's a hyperdynamic environment. What do we think are the moats around their business? I think there's several, right? So one, it's our global scale and reach. We have customers in 190 countries and territories. And we service 7,000 trade routes that we can do that based on a really complex infrastructure of payment providers and financial institutions in our network. Over the years, we've built a highly resilient network that allows us to move upwards of $80 billion of volume through our ecosystem. We've built a really broad ecosystem of players in the e-com space and more broadly. So hundreds of marketplace relationships, as I've said. And we continue to add really important marketplace relationships we were just appointed the strategic payout provider or one of them for TikTok. That's an exciting win for us.

We recently added Best Buy as a marketplace that we serve. We've been ramping up with Alibaba, which is a marketplace that we added earlier in the year. We've been ramping up with Etsy, which is a marketplace that we won in early 2024. So a broad ecosystem of marketplaces, and we continue to add and grow that ecosystem. And again, 2 million customers operating on it. And then I would call out the license and the compliance infrastructure moat around the business. So we are licensed in multiple countries that allow us to operate and onboard customers in those countries, and we continue to add licenses to our ecosystem.

We're in the process of adding a license in India, also in Canada, in Israel. So we continue to expand that regulatory moat. And then I think the final point I would call out is, look, we're focused very much on the SMB and on solving those problems for the SMB, an area that is underserved by sort of traditional financial services, and we are local to the customers that we serve. So we have client success managers and support with boots on the ground in 35 countries. And those folks have real deep local market expertise that they use to support the customers in those regions.

Awesome. I appreciate you breaking down the competitive landscape, and we believe there's still a lot of untapped space in cross-border and in B2B for all the major players to continue penetrating.

I think that's right. I think that's right.

Yes. So moving on to a very exciting topic, which is your road map to profitable growth. Your recent performance to be well on track towards your medium-term targets despite a volatile macro. So a 2-part question. Can you expand on the strength of your business that helps you navigate the macro uncertainty? And then looking ahead, when we tie together your medium-term growth algo of mid-teens revenue growth, 25% adjusted EBITDA margin to a revenue growth acceleration to 20% plus beyond 2026. Can you help us unpack the trajectory embedded in these targets?

Yes. For sure. Look, we've been really pleased with how the business has performed with what has been, to your point, a really volatile macro environment overall. The business has performed in line with the medium-term targets that we set in, I think it was September 2023, mid-teens growth, adjusted EBITDA margins above 25%. And so the business, to your point, has been really resilient despite that volatile macro. I think I'd call out a few things. One, it's a diverse business, right? The sellers that we serve are diverse both in terms of the geographies where they sit and also in terms of the mix of goods and services, the mix of discretionary and nondiscretionary spend. So we see a diverse portfolio of business that makes us somewhat more resilient to some of the kind of more volatile aspects of the macro.

It's worth calling out a couple of sort of stats here. 40% of our revenue doesn't touch the U.S. at all, right? So we're in the e-com space. The U.S. is obviously a super important market in terms of an importer. 40% of our revenue doesn't touch the U.S. China has obviously been in the spotlight, given the tariff environment, roughly 30% to 35% of our revenue comes from China. And if we break that down further, roughly 2/3 of that is China to the U.S. and roughly 1/3 of that is China to rest of world. So again, a pretty diverse sort of mix of business there.

Double clicking a little bit more into that marketplace performance over the last kind of couple of quarters. Look, I think it's fair to say that marketplace volumes have likely been supported by some of the stockpiling of inventory or sort of pulling forward of inventory that we've all read about that sellers did in the earlier part of the year and, obviously, also by relatively stable spending behavior, right? So what we've seen to date despite a kind of mixed bag of economic indicators is pretty stable sort of overall spending behavior.

Shifting to just B2B for maybe a quick moment. Look, B2B business, as I've said, is about 1/3 of our core revenue. It's about 80% services, so much less exposed, obviously, to tariff pressures, and really focused on regions like LatAm and APAC that have been our fastest-growing regions for really a couple of years now. As I think of the drivers to revenue acceleration, I think what I would call out first and foremost, is the size of that addressable market, as you've said, in the B2B space, right? So 1/3 of our revenue today, growing more quickly than our marketplace business, our strategy is really to continue to penetrate that massive market. We've sized it as anywhere up to $6 trillion, continue to add customers where we're really sort of well positioned from a product market fit perspective, growing ARPU, which we've done for 5 consecutive quarters.

We've grown ARPU above 20%, cross-selling our value-added services, our checkout product, our workforce management product, our card product, driving better retention and again, really capturing sort of those -- that upmarket cohort where we're growing more quickly. So that's our focus. That's how we unlock growth. Obviously, the macro environment remains dynamic. Obviously, it's fair to say that, that marketplace business is more exposed to weaker U.S. consumer trends, but we're very focused on sort of driving that business forward into the long term.

Awesome. And part of the building blocks of your growth trajectory is your mix shift into upmarket, and you recently highlighted your $10,000-plus ICPs continue to drive volume growth as part of your strategy to mix shift into larger customers. And through that, we see benefits such as larger balances, corresponding to these customers and then, of course, greater adoption of product offerings. So how do these benefits reflect on your key financial metrics related to that more on a qualitative concept when you highlight these upmarket customers are using your platform as a bank replacement? What are the main differentiators that provide this customer stickiness? And is there any product attachment grade that you want to highlight?

Yes. No. I'm happy to touch on a few of those. Look, we highlighted again in November, and I think in various sort of calls along the way that we're continuing to evolve our strategy to move upmarket to larger customers, to customers with multiple entities with more complex needs. We've begun to share some data, so I'll share it here again. So customers who do more than 250,000 of GMV per month on our platform, that's 3 million a year make up roughly 30% of our core revenue. And in our B2B franchise, they make up about 50% of that revenue. And to your question, what we see with that cohort is higher attach rates in terms of the products they use, makes sense, right? They have more complex needs.

And we also see the best logo volume and net revenue retention of sort of our portfolio among that cohort. They're also likely more resilient to sort of those macro environment sort of factors than smaller customers. So all of that informs our strategy to continue to move our upmarket to solve for that complexity. And we're seeing it show up in those financial metrics as data points, as you noted, right, 3 quarters of consistent mid-teens growth, top line growth even against that volatile macro ARPU, as I said, ex float income up 22% in Q3 and up for 5 consecutive quarters by more than 20%, and we see more adoption of our high-value services.

So our workforce management, business. It's a business that we acquired about 1.5 years ago, more or less. We're continuing to cross-sell that into our customers. More adoption of our card products and that's really driving the take rate expansion that we're seeing in our business. Look, at the bank replacement, it's a really interesting sort of part of the value prop, right? And again, it goes to sort of the multicurrency needs of these customers and how underserved they are by sort of more traditional banks. We're seeing sort of more customers using us as a bank, holding funds on our platform for longer. We have $7 billion approximately in customer funds that sit on our funds -- sit on our platform, excuse me. That grew 17% the last 2 quarters. So we see increasingly that customers are using our platform as a pseudo bank, if you like, to really run their cross-border operations.

That's a really detailed answer on upmarket. And I think related to that, we can shift gear a little bit to SMB marketplaces. So I do want to touch on SMB. You highlighted mid-single-digit volume growth in SMB marketplaces in the recent quarters? More of an industry question and then related to Payoneer as a follow-up. So in the e-commerce landscape, we believe there has been a secular shift of SMBs being aggregated to platform marketplaces, a lot of those Payoneer workplace. So can you provide your perspective on the rate of change for individual SMBs being aggregated to the platforms and marketplaces. And for Payoneer specifically, how is the take rate optimization or expansion opportunities looking like going ahead from here with the SMB trends.

Right Yes. No, look, absolutely, it's a super interesting space, right? So I would say in terms of how saturated marketplaces are, it's -- we see differences both at the marketplace level and at the geo level, right? So for marketplaces with really well-established third-party distribution channels, Amazon is the most obvious example of that, right? It's pretty difficult for new SMBs to win the buy box, right, to penetrate into -- so you would say that those kind of marketplaces are pretty saturated. It takes a lot of upfront investment to win that buy box and to win sort of the ability to sell on marketplaces like Amazon. I think equally, though, given the tariff environment, we're likely to see that some of those marketplaces begin to diversify their channels to have less concentration risk frankly, versus more tariff exposed countries and to have a broader mix.

For marketplaces that are maybe earlier in their journey in terms of third-party distribution who are either expanding or deepening that third-party seller base, we do see opportunity for newer SMBs and established SMBs to enter. We saw that with some of the emerging marketplaces in China like Shein and Temu. And really, if I bring it back to sort of Payoneer, again, we're expanding our ecosystem of marketplaces. And one of the value props that we use in order to do that, is our ability to connect marketplaces who want to diversify or enter that third-party seller sort of ecosystem. We connect those marketplaces with high-quality sellers who are already operational and have strong businesses. And that's -- we call it our green channel offering. It represents a real sort of value proposition to both our sellers. We give them sort of access to demand and to marketplaces who want to get access to supply.

So Best Buy is a good recent example where we're serving those needs. So again, as I think of Payoneer and how we're leveraging sort of take rate expansion and geo diversification, we're leveraging both of those things, right? So we've been able to deliver revenue ex float of 15% this year. And we're focusing again on that upmarket segment, those higher GMV producing customers. We're driving strong growth in APAC and LatAm, where our take rate is about 2% to 3% versus the aggregate take rate, which is 1.2%, and we're driving strong adoption of our higher take rate products, right?

So our card product, we talked about it a little bit. It's about a 3% take rate, and we continue to see strong adoption, particularly among that 250-plus -- 250,000 of GMV plus. The adoption rate among those kind of customers is about 50%. So again, using all of those tools to really expand our ecosystem, drive value-added services, grow into higher take rate regions is what has allowed us to continue to drive growth.

Beautiful. Thank you, Bea. So we have a few minutes left and 2 important topics I do want to hit on. One is on your pricing philosophy. Payoneer recently has gone through a pricing philosophy change from a one-size fits model to a more adaptive pricing model, which makes a lot of sense. But can you walk us through the change of strategy? And how do you tie this change into product-specific pricing opportunities from here to drive more monetization opportunities.

Yes, happy to do that. So look, you're absolutely right. We've evolved our pricing strategy a fair bit. I joined coming up on 3 years ago. And really what we saw then within the portfolio with sort of elements of the portfolio with customers that had, frankly, upside-down economics where we really needed to reset how we looked at that portfolio of business. We also became over time, much more nuanced in terms of our by-product by route pricing. It had been to your question, pretty one-size-fits-all, and we really needed to ensure appropriate monetization of FX, more nuanced route-based pricing and so on. As I look out, really sort of '25 and forward and really '24 is when the work begun.

We've developed a much more segment-based pricing approach and one that is, frankly, much more sophisticated and dynamic which seeks to capture share of wallet, really grows with our customers, differentiates and bundle our products in a way that we think can drive more adoption overall. So it's gone from a one-size-fits-all with upside-down economics that really needed to reset to really sort of flexing now into a much more sophisticated and dynamic model that will grow with those larger customers over time. Perfect.

We have about a minute left in what's a better topic to end this fireside chat and talking about stablecoin for cross-border. So our team has done some work on stablecoin, and we believe it is important to have a healthy respect for stablecoin adoption, particularly given the cross-border angle of this payment method compared to other emerging methods that could be more domestic focused, like account-to-account or buy now, pay later. So on stablecoins, can you share Payoneer strategy around adoption and then very excitingly, the upcoming stablecoin wallet functionality in 2026. Maybe tell us more about that.

Yes. Look, we're actually really excited in the stablecoin space. We see it as part of a broader innovation in cross-border payments. You see it in local payment schemes in like Brazil and India that you see the super mobile-first, real-time scheme seeing a ton of adoption and stablecoin is another sort of payment rail and another way of storing value. And we view it in that against that lens, right? So as we look to sort of the ecosystem that we built, it's really all around orchestrating and connecting those different payment schemes, those different stores of values and currencies and doing it in a way that is seamless to the customer and removes triction. So that's where we see the opportunity for Payoneer, right?

We're able to really seamlessly integrate our network of payout providers, our network of money movement rails and provide that seamless integration to stablecoins more broadly. And we're excited to be launching a stablecoin wallet functionality in early 2026, and think that we can really solve for that last mile challenge that exists in really translating the promise of stablecoins, that today is largely within sort of a crypto-native ecosystem into something that has real-world utility by providing the ability for customers who are getting paid in stablecoin to ultimately off-ramp it to their local economies, to their local use cases to whatever payment rail, frankly, they want to utilize to operate their business.

That's awesome. We really, really appreciate all the detailed answers. And then on behalf of the UBS team, Tim, our lead analyst on our team and then the entire UBS Equity Research crew, thank you so much for joining us today.

Thank you. It was really great to talk to you.

Thank you so much.

Thanks.

Ladies and gentlemen, thank you for standing by. My name is Colby, and I will be your conference operator today. At this time, I'd like to welcome you to the Payoneer Third Quarter 2025 Earnings Call. [Operator Instructions]

I would now like to turn the call over to Michelle Wang. Please go ahead.

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Thank you, operator. With me on today's call are Payoneer's Chief Executive Officer, John Caplan; and Payoneer's Chief Financial Officer, Bea Ordonez.

Before we begin, I'd like to remind you that today's call may contain forward-looking statements, which are subject to risks and uncertainties. For more information, please refer to our filings with the SEC, which are available in the Investor Relations section of payoneer.com.

Actual results may differ materially from any forward-looking statements we make today. These forward-looking statements speak only as of today, and the company does not assume any obligation or intent to update them, except as required by law.

In addition, today's call may include non-GAAP measures. These measures should be considered in addition to and not instead of GAAP financial measures. Reconciliation to the nearest GAAP measure can be found in today's earnings materials, which are available on our website.

Additionally, please note we have posted an earnings presentation supplement alongside our earnings press release on investor.payoneer.com. All comparisons made on today's call are on a year-over-year basis, unless otherwise noted.

With that, I'd like to turn the call over to John to begin.

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Good morning, and welcome to Payoneer's Q3 2025 earnings call. Payoneer is a global payments and financial operating platform, built on durable infrastructure. Together, our technology, strategic relationships, and regulatory framework form the moat we've built over 20 years. Our mission is straightforward. We remove the friction between an entrepreneur's ambition and their achievement by delivering a secure, easy-to-use and trusted financial platform built for global commerce.

Our strong Q3 and year-to-date results reflect consistent execution against our strategic priorities in a massive, fragmented cross-border payments market. Our results give us confidence in our long-term opportunity even as we navigate short-term volatility.

We are evolving our business to be on offense, as global trade evolves, supply chains adapt, and as innovations in money movement continue to gain momentum. I'll share our progress, where we're investing and how we're positioning Payoneer to win. Bea will then walk you through our financials and increase guidance for 2025.

In the first quarter of 2023, when I became sole CEO, and Bea joined as CFO, Payoneer generated mid-single digit revenue growth ex-interest. Adjusted EBITDA ex-interest was negative. Our priority at the time as a new management team was on reigniting growth and resetting the business for durable profitability. 2.5 years later, we have delivered record Q3 results and are raising our 2025 guidance.

Q3 revenue ex-interest was up 15%, and we have delivered 7 consecutive quarters of mid-teens or greater growth, in line with or exceeding our stated targets. We've delivered 6 consecutive quarters of positive adjusted EBITDA ex-interest, including $12 million in Q3.

Our total adjusted EBITDA margin was north of 25% in 2024, as well as in the first 3 quarters of 2025. The strength and consistency of our results in an evolving macro backdrop underscores our successful execution, as we deliver for customers.

So a few highlights. First, improved unit economics and higher quality customer portfolio. We are moving from casting a wide net to prioritizing quality. We define quality as larger, more complex customers with scale, ambition, and global reach. And we are focusing on industries and countries where we have the strongest product market fit.

We are exiting customers that don't meet our risk tolerance or desired economics. We are driving meaningful ARPU growth, as we move upmarket, and as we deliver segment-specific pricing and product bundles.

ARPU has increased 65% since Q1 of 2023 from $286 to over $470. In our long-tail segment, we've raised prices and tightened product access and the cohort is now profitable. We are focusing our acquisition efforts, service model, and product roadmap to capture and serve larger customers, especially multi-entity customers.

ICPs receiving over $250,000 a month in volume, represented nearly 30% of our Q3 revenue ex-interest, and are growing significantly faster than the rest of the customer portfolio. The higher quality of our customer portfolio is evident in our financial results.

You'll note that total ICP counts have been roughly flat year-over-year, while we have delivered consistent mid-teens revenue growth ex-interest. Our focus on larger ICPs has driven higher average volume per ICP. We have improved our transaction costs and profitability dynamics even as our business expands to serve more complex use cases.

Our diversified business mix and B2B expansion continue to drive growth. B2B revenue grew 27% in Q3, and now represents roughly 30% of revenue ex-interest, up from 20% in Q1 2023. Our platform solves for the complex AR and AP needs of global businesses. Our AP capabilities are built on infrastructure, licenses and compliance, trusted by large global enterprise partners, and we are making these capabilities available to global SMBs.

In B2B, we are also focusing our acquisition efforts on larger customers. More than 50% of B2B revenue came from ICPs doing more than $250,000 per month in volume, and the average invoice size in our B2B franchise increased mid-teens percentage year-over-year.

Third, our customers have shown that the ability to hold balances across currencies in their Payoneer account is a core Payoneer value proposition. And as such, the interest we earn on those balances represent a core component of our economics.

Ending Q3, customers held over $7 billion on our platform, up 17% year-over-year for the second straight quarter. This demonstrates both the trust our customers have in our platform, and the accounts payable utilities that we provide. And together, this drives our revenue.

We monetize customer funds through interest income and transaction fees as funds leave the Payoneer account, either when a customer withdraws to their local bank account or spends via Payoneer's AP products. Customer funds have grown in excess of volume year-to-date and represent substantial future revenue as customers deploy their funds. We have protected a substantial portion of our interest income over the next 3 years through hedging programs, which Bea will discuss in more detail.

Our customers turn to Payoneer as they grow their businesses globally, and we are investing in our platform to deliver more value for them. We continue to drive multiproduct adoption as we increase the utility of the Payoneer account and move away from being "a toll booth on the money highway."

Over 50% of Payoneer account spend is now coming from customers who use 3 or more AP products, up 200 basis points year-over-year. Customers are increasingly using Payoneer as their central account to manage their business network payments and shifting to our card to pay for cross-border expenses.

We are expanding the Payoneer account ecosystem and the services we provide to customers through strategic partnerships. Here's one example. We are partnering with a third-party lender to expand access to capital for our customers in a capital-efficient and tech-enabled way.

On stablecoins and blockchain, the rails are evolving, and we are evolving our platform to capture the opportunity. Just as when Payoneer started, global businesses need multicurrency wallets and interoperability between different currencies and stores of value.

Our strategy is to orchestrate across payment schemes and rails, so cross-border businesses can focus on growth, without compromising on safety or convenience. We are making steady progress on these efforts. We are now using Citi's on-chain money movement capabilities to move hundreds of millions of dollars quarterly, allowing us to manage liquidity even more efficiently. For customers, we are working on offering stablecoin wallet functionality in 2026.

In summary, what you can expect from us going forward? One, relentless focus on profitable growth, guided by a refined portfolio segmentation across region, vertical, use case, product and unit economics. We do what's best for the long-term health of the business every single day; Two, expansion of core operating margin as we focus on unlocking the meaningful leverage we see in our business over the long term; Three, prudent capital allocation as we fund innovation, pursue selective M&A and return capital to shareholders via repurchases. We have nearly $500 million of cash and generated roughly $50 million of operating cash flow in Q3.

In July, our Board approved a $300 million buyback, and we are executing with intent. We repurchased $45 million of shares in Q3. I'm proud of the progress the global Payoneer team has made this quarter and year-to-date to deliver for our customers. We remain confident in the secular drivers supporting our long-term opportunity, and believe our platform and competitive moat position us well to generate long-term, durable, profitable growth.

I'll now hand it over to Bea to walk through the numbers and our increased guidance for 2025.

Thank you, John, and thank you to everyone for joining us. Payoneer delivered another strong quarter with record quarterly revenue, 15% revenue growth, excluding interest income, and adjusted EBITDA ahead of our medium-term targets.

In a dynamic global macroenvironment, we grew volumes, expanded ARPU, increased our SMB take rate and improved our core business profitability. We are increasing our full year 2025 guidance and are well positioned to capture the significant long-term opportunity ahead of us.

Now turning to our third quarter results. We delivered revenue of $271 million, up 9% year-over-year and our highest ever quarterly revenue. Revenue excluding interest income reached $211 million, also a quarterly record and up 15% year-over-year.

Our strong growth was driven by our B2B franchise, increasing adoption of our high-value products and services such as Checkout and Card and the ongoing implementation of our strategic pricing and fee initiatives.

ARPU increased 15% in the quarter, and excluding interest income, was up 22%. Since Q1 2023, we had increased total ARPU by 65%. This is a direct result of our multifaceted growth strategy to move upmarket, drive cross-sell of our higher-yielding AP products, prioritize growth in our higher take rate geographies, increase the value of our SMB grade services by expanding our financial stack, and refine our pricing and monetization strategies to capture the value we provide to our customers.

Total volume was up 9% year-over-year. SMB volume grew 6% year-over-year with volume from SMBs that sell on marketplaces up 4%. Volume from B2B SMBs up 11% and Checkout volume up 46%, all consistent with the outlook we provided during our second quarter call in August.

Enterprise payouts volume increased 19% year-over-year, above our expectations, primarily due to a strong demand in key travel routes we serve and the onboarding of a new enterprise customer.

Our Q3 take rate of 121 basis points was roughly flat on a year-over-year basis, despite a $6 million headwind from lower interest income. We continue to drive significant expansion in our SMB customer take rate, which increased 12 basis points over the prior year period, and 1 basis point sequentially.

Customer funds held by Payoneer increased 17% year-over-year to $7.1 billion, partially offsetting the impact of lower rates on our interest income revenue. We generated interest income of $60 million in the quarter.

Customer balances reflect the trust our customers place in our platform and the value they place on the utility we provide. They also represent future revenues that will be realized as customers utilize our AP products.

The Payoneer account gives customers the ability to manage balances in multiple currencies and to choose how, when, and in which currencies to use those balances. These are important aspects of the value we provide to customers and our interest income revenue is a direct outcome of this.

As of September 30, we had reduced our sensitivity to fluctuations in short-term interest rates in relation to approximately $3.7 billion or roughly 52% of customer funds. This consists of approximately $1.8 billion of assets underlying customer funds that are invested in a portfolio of U.S. Treasury Securities and term-based deposits as well as interest rate derivatives on approximately $1.9 billion of funds underlying customer balances, providing a floor against interest rate declines below 3%.

Through these programs, we had secured approximately $120 million of 2026 interest income regardless of moves in short-term interest rates, approximately $80 million to $85 million in 2027 and 2028 and approximately $60 million in 2029. Additional amounts will be locked in based on ongoing reinvestment as the portfolio runs off, and these divisions provide a durable and sustainable revenue stream.

We continue to expect that customer balances should broadly grow in line with volumes overtime and that our unhedged balances will predominantly be subject to prevailing short-term interest rates, mainly in the U.S. We will continue to actively manage our hedging programs, while always prioritizing liquidity and security.

Total operating expenses of $235 million increased 10%, primarily driven by increases in labor-related expenses, higher transaction costs, incentives and other spend designed to drive card adoption and usage and the effect of our Easylink acquisition in China and our workforce management acquisition.

Transaction costs of $42 million increased 12%, the lower growth in revenue, excluding interest income. Transaction costs represented 15.7% of revenue, an increase of approximately 40 basis points from the prior year period, primarily due to lower interest income.

Excluding interest income, transaction costs represented 20.1% of revenue, a decrease of around 70 basis points versus that prior year period, despite mix shift towards higher take rate, higher transaction cost products, driven by improved operational efficiency.

We see transaction costs as a key aspect of our opportunity to continue to unlock operating leverage. When excluding interest income, transaction costs have been roughly stable over the past few years at approximately 20% of revenue, even as we shift towards higher-yielding products.

We are optimizing our transaction cost economics by using our scale to negotiate with our partners by deepening our strategic relationships and partnerships, including those with Stripe and with Mastercard announced in August, by improving the efficiency of our money movement and Treasury operations. And over time, we expect through our ongoing blockchain-related initiatives.

As we continue to grow and scale our business, we are confident that the durable, highly profitable nature of our transaction-based revenues should enable us to continue expanding our core business profitability.

Sales and marketing expense increased $7 million or 14%, primarily due to higher labor-related costs and increased incentives related to our Card offering. G&A expense increased $6 million or 22%, primarily due to higher labor-related costs, including from our workforce management and Easylink acquisition, higher facilities costs related to our offices in Israel and higher legal and consulting fees, including relating to our license application in India.

R&D expense increased $5 million or 15%, primarily due to higher labor-related costs, while other operating expense decreased by $5 million or 10%, primarily due to lower IT and communication costs.

Adjusted EBITDA was $71 million, representing a 26% adjusted EBITDA margin in the quarter. We generated $12 million of adjusted EBITDA, excluding interest income. And year-to-date, we have generated approximately $27 million of adjusted EBITDA, excluding interest income, nearly double the amount we generated on a full year basis for 2024.

We are unlocking leverage through growth, managing our transaction costs and being disciplined with OpEx. We believe we have a significant opportunity to continue to increase the profitability of our business.

Net income was $14 million compared to $42 million in the third quarter of last year. While income before income taxes grew 38% year-over-year, net income in the prior year period included a $19 million income tax benefit, largely derived from a federal tax deduction for 2024 and for the prior year for income earned from foreign customers, and lower foreign tax expense related to stock-based compensation.

Basic and diluted earnings per share were both $0.04, down from basic earnings of $0.12 and diluted earnings of $0.11 per share in the prior year period, largely due to the impact in the prior year period of the discrete income tax benefit just noted.

We ended the quarter with cash and cash equivalents of $479 million. Our operating cash flows continue to significantly exceed net income, allowing us to continue to invest for profitable growth and to return capital to shareholders.

During the quarter, we repurchased approximately 45 million of shares at a weighted average price of $6.73 and as of September 30, had approximately $273 million remaining on our current share repurchase authorization.

Turning now to our increased 2025 guidance. We expect total revenue between $1,050 million and $1,070 million, an increase of $10 million at the midpoint relative to the guidance we issued in August. This includes interest income of $235 million and $815 million to $835 million of revenue, excluding interest income. We are increasing our expectations for interest income by $10 million to reflect robust growth in customer funds.

In 2025, customer funds have grown significantly in excess of volume and above our expectations at 11% year-over-year in Q1 and 17% for both Q2 and Q3, reflecting the trust and value our customers place in our platform and partially offsetting the impact of lower interest rates.

We are reiterating our expectations for revenue, excluding interest income of $815 million to $835 million. This reflects the current macro and trade environment and our view of the range of outcomes that this environment could imply, especially as we enter the holiday spending season.

For the fourth quarter, we expect marketplace volumes to be flat to up mid-single digits and B2B volumes to grow mid-teens. For the full year, we expect transaction costs as a percentage of revenue to be approximately 16%, a 50 basis point reduction compared to our prior guide, and a 200 basis point reduction versus the guidance we provided at the beginning of the year. We expect 2025 adjusted OpEx, which represents our guidance for revenue less adjusted EBITDA and transaction cost of approximately $618 million at the midpoint of our adjusted EBITDA guidance range.

We are raising our expectations for adjusted EBITDA to be between $270 million and $275 million, representing a 26% margin at the midpoint. While we see a broad range of potential outcomes on the top line, we are focused on what we can control. We expect to continue to deliver growing profitability through optimizing our transaction cost economics and managing OpEx. Excluding interest income, we expect adjusted EBITDA of $38 million at the midpoint, almost 3x the amount generated in 2024.

We are making meaningful progress in evolving our business to capture the significant long-term growth opportunity. Behind our strong headline results is a healthier, higher quality and more durable customer portfolio. We are capturing and growing our business with larger customers, improving our risk profile, unlocking robust operating leverage, making strategic investments, generating substantial cash flow and positioning the company to create long-term shareholder value.

We are now happy to answer any questions you may have. Operator, please open the line.

[Operator Instructions] Your first question comes from Mayank Tandon from Needham & Company.

Congrats on the quarter. I know you're not going to probably give guidance for '26. But just as you think about the business momentum, John and Bea, I was curious if you could share any sort of insight into what your expectations might be for the sustainability of some of the key metrics around volume, take rate? And also if you could remind us of any sort of seasonal impact that we should factor in as we lay out our quarters for 2026?

Sure, Mayank. So thanks for the question. Look, I think what we were looking to convey in the prepared remarks is really exactly to your point, the sustainability and the durability of the growth we're creating. The business performed very well in the third quarter, very much in line with the commentary that we provided in August.

Our full year guidance, which we're raising, as we said, we're raising both revenue and adjusted EBITDA guidance is in line with the medium-term targets we communicated back in 2023, even with what I think everyone would acknowledge is a pretty dynamic macro.

So overall, business is performing really well, and performing really well in a sustainable way, right? ARPU has been consistently growing above 20%, for I think, now 5 quarters. We're continuing to deliver SMB take rate expansion from that multifaceted strategy that we outlined. We're really building, in our view, healthier, more durable and sustainable customer portfolio, and it's showing up in the metrics.

So overall, look, to your point, we're not giving guidance out to next year, but we see the business really performing well. We see a resilient business, a healthier business with a lot of momentum and opportunity in front of us.

Yes. I would just add to Bea's remarks that the strength in the portfolio as we move upmarket is evident. Those $250,000 a month customers that are growing exceptionally well, 30% of our Q3 revenue overall, 50% of the B2B revenue and the strength of that portfolio and the opportunity there is really bold. And we're going after it, we're focused on it, we believe we have the product for those customers. And as the shape of the portfolio moves upmarket, the profitability dynamics are unlocked in our business. So we feel really good about where we are.

Got it. That's very helpful. And maybe if I could just follow up with a question, John, around sort of your investments in sales capacity. And I ask that in terms of as you diversify the business overtime from China into other markets, as you grow ICPs, as you look to cross-sell, upsell into your base, how is your go-to-market strategy changing, if at all, if you could share any insights into your investments in sales and your overall approach to attacking the market?

Yes. That's a great question and an exciting part of the evolution of Payoneer. The majority of our customers are acquired organically, as you know, right? They come through the application or through our website. And if we get millions of applications annually, so we sift through those to find lookalikes of our best customers. And then alongside of that, are partnerships we're putting in place with resellers, affiliates and others around the globe in the key hubs of activity for the multi-entity entrepreneurs of the globe. So this is, I think, a very exciting engine of our growth looking forward, because it helps us bring in bigger, higher-quality customers.

And when you look deep into our portfolio, the volume retention, net revenue retention data of our largest customers is the best in the portfolio. And so moving to focus on acquiring those customers in the hubs around the world where they exist, gives us, I think, a leg up in the market. And we have obviously select paid acquisition and lead generation underway, but we are a loved and well-known brand that's trusted by partners. The brand scores we get are exceptionally good.

And when we host events, hundreds or thousands of people come to learn about what Payoneer has to offer and why we're helping people bridge their ambition to their achievement. So we feel good about the go-to-market effort. We're focused on not total number of customers, but the quality of customers.

And we're moving the portfolio deliberately upmarket. You saw in our results the 10,000-plus customers, revenue was up 18%. Volume was up 7% despite the count coming down a bit. And that is deliberate effort on our part as we monetize intra-network volumes. We're $4 million a quarter of monetization there, which is the beginning of something we think very exciting and exit customers that don't fit our profitability and growth targets.

Your next question comes from the line of Sanjay Sakhrani with KBW.

John, Bea you guys talked about a dynamic macro. Maybe you could just drill down a little bit on what you're seeing with the SMBs on your platform? And how they're reacting to all these day-to-day fluctuations in policy?

Yes. Thanks, Sanjay, for the question. Look, I think in terms of the Q3 performance of the business, which as we said, has been robust, it's very much in line not only with the medium-term targets, but with the commentary we shared back in August. Volume consistent with that commentary, revenue performance consistent with that commentary.

It's obviously difficult to quantify sort of what the tariff impact is and all of those moving parts from the volatile nature of the tariffs to how timing around shipping and stocking can impact. But we're likely seeing an impact on marketplace volumes from tariffs. Certainly, our discussions with our customers in China suggests that there's an impact. Obviously, those customers are resilient, as we pointed out in the past, and they're deploying all manner of strategies to really sort of continue to grow their business, whether that's logistic strategies, globalization strategies, pricing and so on. So there are always many factors.

Look, in October, we saw what I would call a modest softening in volumes versus our expectations. Obviously, October is not at all a good proxy for the e-com heavy, China heavy e-com season that's coming in November and December. Golden Week is in October. Obviously, that e-com holiday spending season is both China heavy and goods heavy. So we're seeing those tariff impacts get absorbed through the portfolio. It's in line, as I say, with sort of what we expected in Q3. And the guidance we've laid out for Q4 really sort of incorporates that broad range of outcomes from those potential sort of shifts and dislocations that we're seeing sort of, frankly, across trade routes and supply routes and so on.

Okay. Helpful. And then, John, you talked about stablecoins and its availability on your platform in 2026. I'm just curious, like are your customers asking you for this technology? And maybe you could just talk a little bit about the evolution of your revenue model to the extent there is any if you provide this technology?

Sure. I'll add some dimension and then Bea, please jump in. We see stablecoins as a really interesting long-term opportunity for Payoneer, and we're exploring it with intent. And similar to how we built the financial stack on our network of bank and payment providers over the last 20 years to facilitate the movement of money around the world, we really believe that tokenized assets and the distributed ledger technology could be another component of what we've already put in place and in the market. It's really the core essence of the value prop we provide to those entrepreneurs, is being able to operate in whatever currency they want to use to run their business.

But we all know that you can't buy a hammer in Ho Chi Minh City with an Argentinian peso today. So we need the world -- for the stablecoin technology and those rails to be turned into mainstream B2B use cases, companies like Payoneer are purpose-built to turn tradable assets into commercial assets. And we feel very excited about what our role in that can be. So we expect adoption corridors, use corridors, specific use cases to develop as our customers explore the impact in their own businesses and how it can both remove payment friction and create opportunity for them.

If we look at over 5 years, I'm excited about what that traction can mean and where Payoneer sits. I think people misunderstand how valuable the Payoneer platform is to turning the promise of stablecoins into a reality, and we are in a very disciplined, organized way pursuing it. But Bea, if you'd like to add, go ahead.

Yes. I mean I think yes to all of that, I'd add a couple of sort of additional points. In terms of adoption, use case demand, I think there's sort of multiple lenses. One of them is certainly sort of a regional lens, as we think of regions that have potentially high inflation and stability locally. And who today use Payoneer and other such platforms to basically dollarize, right, to hold dollars as a hedge against local instability. The ability to hold dollars in a different or tokenized asset or in a different store of value is, by definition, valuable to them as well. So I think the stablecoin opportunity dovetails really nicely with the core utility or one of the core utilities that we already provide.

And against the broader payment scheme sort of landscape as we see really more of a fragmented payment scheme, regional players, regional payment schemes coming up, increasingly mobile-first local schemes. Really, the name of the game in the cross-border space is to neatly, cleanly and efficiently orchestrate across all of those payment schemes, and stores of value like stablecoin are one such scheme, right?

So we view it as very sort of tightly coupled to our money movement evolution and strategy overall. And we're seeing sort of use cases develop as customers, to John's point, really are able to explore the real-time benefits and programmability potentially around their own use cases and business in the corridors where it begins to become available.

Your next question comes from the line of Trevor Williams with Jefferies.

This is [ Ryan ] on for Trevor. Just wanted to ask on take rate. It looks like that's been pretty healthy here. Just wanted to see what you guys think about the sustainability of that take rate expansion, kind of break down what the core drivers have been in that strength.

Yes. Thanks for the question, Ryan. Look, we appreciate the call out, right. I think of the many metrics where we're seeing really sustainable performance, it's in the take rate dynamics, right. We've demonstrated the ability to continue to drive that take rate expansion in our SMB business. And excluding interest income, we've grown it by 12 basis points in the quarter, right. And there are numerous levers within that and numerous inputs. One is certainly the growth of our B2B business, which is outpacing the growth of the business as a whole. As John pointed out in his prepared remarks, that B2B revenue is about 1/3 now of our core revenue, and it grew 27%, right. So that's driving some of that uplift.

Beyond that, product adoption, right, as we continue to drive adoption of our Card product, of Checkout, of our invoicing service within B2B of our workforce management product, that's also providing uplift. And then ultimately, also pricing, right, as we continue to refine and optimize our pricing strategy. So we're seeing take rate expansion across our business lines from our marketplace business to our B2B business.

In B2B, look, we'll see some moderating of that increase going into Q4 as we lap workforce management, but still comfortably ahead of that volume across the book and really demonstrating that expanding value that we're providing to our customers and the take rate expansion that goes along with that.

Understood. That all makes sense. And then just as a follow-up on B2B volume. I think the prior expectation had been to get to high teens B2B volume growth by 4Q. Just wanted to see if that was still the expectation. I mean, if so, I guess, what is the level of visibility? And what are the main drivers into that acceleration into 4Q?

Thanks for the question. That is still the expectation. So the B2B business, as I said, performed in line in Q3. We grew volume 11%. We grew revenue 27%. Coming into the back half of the year, we expect that volume to increase mid-teens, and we expect the revenue to increase somewhere between 20% and 25%. So for the full year, the B2B business is going to generate approximately 25% year-over-year revenue growth. That's really robust growth in a sustainable and growing part of our business.

We have good visibility into that business. We obviously are, as John has noted, really moving upmarket and bringing in, acquiring and serving larger customers with more predictable business models. So we feel good about how that business is performing. We're making investments in that business, both in the go-to-market motions that serve it, as John has noted, with partners and affiliates, in the product roadmap that really sort of delivers that SMB-grade experience. And in the service model to make sure that we are driving the improving retention that we're seeing. So we feel really good about that business, it's moving upmarket, it's healthier, it's more profitable, and it's growing really nicely.

Your next question comes from Nate Svensson with Deutsche Bank.

Really nice to see the continued progress here. I guess, first, I wanted to ask on the growth in customer funds. Obviously, been really impressive, 2 quarters of 17% growth. And I think you've been pretty clear that this is a core part of the Payoneer value proposition. It sounded like going forward, you think balances will grow in line with overall volumes, but they've clearly been growing above that recently. So I'm maybe just wondering how much more room we have to run in this environment where maybe balances can continue to grow faster than volumes?

And then qualitatively, I know you talked about things like trust in the platform, but maybe you can talk more specifically about what you're doing to drive or incentivize clients to keep more funds on the platform?

Yes. I appreciate the question, Nate. So look, historically, we've certainly called out that our expectation over sort of a long enough time horizon is that we're able to grow balances in line with volume into the platform. We've seen outperformance this year. There's likely many factors from some of that macro volatility, especially around the China corridors as well as relative weakness and volatility in the dollar that can impact kind of near-term usage behavior. So I think we're seeing sort of some of that in the kind of cyclicality that you see.

Obviously, we love seeing that number grow, right, not only because it demonstrates to your point, the trust, but because it is future revenues in effect when the customers utilize those balances using one of our AP products, that's revenue that comes to us in future periods, future quarters. So we like to see this growth and obviously, we monetize it in the short term.

What are we doing? Look, really, it's very much aligned to some of the themes we've shared. One, as we move upmarket and provide more utility, customers are increasingly using us as their sort of broad-based bank replacement for want of a better word, to hold multiple currencies across the sort of multiple entities to manage that. And they're keeping their funds as we see greater adoption of those sorts of products. They're keeping their funds on the platform for longer, and we will tend to see larger balances, not only corresponding to those larger customers, but as we see greater adoption of those products.

So overall, the inputs to that growing balance in addition to volume are moving upmarket towards those larger customers and adding more utility such that those customers really keep balances in order to utilize the cross-border AP capabilities that we're providing.

Yes, I think Bea absolutely nailed it, but I would just add one point, which is that the perception of Payoneer has been it's an AR company. We're an AR company. And I think that's wrong. We are as much an AP company as we are an AR company today. We've made that transition really effectively.

The Card spend growing so nicely, the AP usage of -- the product attach of multiple AP products with our largest customers. And that pulls through, we see the net revenue retention of those customers really is exceptional.

And we are seeing customers take funds out of their local banks to put them into their Payoneer account, so that they can use our AP products. And that -- as that continues, the correlation between AR volume and total balances become -- spreads even wider. And so we would anticipate overtime that as we continue to drive excellent AP products and great cross-sell of those products, even more balanced activity.

Super detail. I really appreciate that. For the follow-up, I did want to ask about trends in the Checkout business and maybe some future outlook there. Obviously, still growing really nicely in the high 40s, I think was in line with what you told us last quarter.

Obviously, you couldn't sustain the levels of growth you had been seeing indefinitely, but would love to hear about maybe some of the tailwinds or headwinds in that business over the last 90 days. And then I think moving forward, I think historically, that business had maybe been more focused on sellers in particular geographies like Hong Kong. So I was just hoping you could talk about the growth or strategic initiatives you have lined up to expand that business in the future, whether that's internal investments, right partnership, anything else?

Yes. So let's -- first of all, thank you for asking. I think the Checkout team has done an awesome job at Payoneer, and so really proud of their efforts. We think that as Checkout transitions, we announced the Stripe partnership as we transition from our owned and operated solution to the partnership we have with Stripe, it will drive much better cost and yield dynamics in this business.

But at the same time, top line growth will moderate in Q4 and into 2026 as we migrate there. What's most important about the Checkout business is that we provide a comprehensive solution for our customers for all of their GMV that they're doing globally, either with selling on a marketplace, selling B2B or selling direct-to-consumer, they're able to aggregate that AR into their Payoneer account and then obviously use the AP products that we were just sharing and so excited about.

We have some good traction with APAC sellers. particularly in India and South Korea following the migration to Stripe, which really validates the core thesis we have, which was to switch to a great partner with solid technology that lets us globalize this franchise. And as you note, the growth rates year-over-year may be more modest, but the actual dollars in revenue will be more significant as we look out.

Your next question comes from Darrin Peller with Wolfe Research.

This is Daniel Krebs on for Darrin Peller. I wanted to ask about the focus on larger ICPs, and we're seeing ARPU that is rising very nicely. But I'm still struggling a bit to reconcile that goal with the large ICP customer growth numbers in 2025. And maybe a more direct way to ask this is, what percentage of those 47,000 large ICPs are not high quality and a focus for you?

Yes. Great question, and thanks for asking. I think that if you look at the 10,000 plus cohort, let's actually go back. We introduced the ICP framework a couple of years ago, largely to dimensionalize the size of the portfolio at the long tail that was unprofitable. And we are pleased that the long tail of Payoneer is solidly profitable now.

And it was a definition that was, let's call it a broad pain push way of looking at customers, very small, sort of small and bigger. But it is less relevant a way to look at Payoneer overall and certainly how we're operating the business going forward.

We are very focused on retaining, serving, adding high-value customers that are multi-entity that have the profitability and usage dynamics that mirrors our best customers, and that's where we're shifting our focus pretty intently. And we've discussed this a number of times as we've talked about the shape of the portfolio, how valuable it is for us to have product market fit at the top end. Those $250,000 a month customers are 30% of Q3 revenue, 50% of B2B revenue, more volume, more AP usage, and the best net revenue retention we have.

Specifically, I would anticipate that 10,000-plus ICP count continues to decline as we scrub the portfolio, manage the -- who we add and who we retain and monetize the intra-network payments. The $4 million a quarter for those intra-network payments is new disclosure, and I think an exciting statement about how we are really fitting our pricing and our monetization to the needs of our customers and the profitability dynamics that we have. So we will continue to drive our focus upmarket, because that's the best way to deliver the profitable growth we're committed to.

Your next question comes from Pete Christiansen with Citi.

Great to see rising solutions engagement, take rate expansion, and mix shift drive strong incremental margin gains quarter-over-quarter. Nice results there.

I had 2 questions. First, I was wondering if you can give us an update on the Skuad acquisition you did last year and how that -- how you see that scaling over the platform and potentially driving new areas -- new vectors of growth?

And then my second question back on the stablecoin topic, we couldn't agree with you more multicurrency wallet providers are certainly key enablers of stablecoins. Just curious from what you're seeing on the infrastructure side, whether it be perhaps things like the G7 stablecoin that's been proposed, SWIFT potentially working on so I think circles, Arc blockchain development. Just wondering if you're seeing any of these infrastructure developments as key events that could help improve or drive demand for Payoneer's users to increasingly adopt stablecoins?

Sounds good. I'll take the workforce management. Bea will grab the stablecoin. So in workforce management, it's really nice to see that secular tailwind that are driving the employer of record solution growth, right. The more and more companies around the world are recognizing the 7.5 billion people on the planet, let's employ the best at the best price, and use companies like Payoneer to manage the complexity of the compliance heavy HR landscape to handle both managing those people and getting them paid.

So our growth is really solid there. We're pleased with the progress. And obviously, we've seen the news around H-1B visas. And I think that bodes really well as it relates to the -- our EOR solution and what U.S. businesses want to do as they globalize their workforces.

And then when you think about our workforce management business, it really expands our ecosystem of AP capabilities and broadens the core B2B value prop. So it's a small franchise for us, but it's growing really nicely. The contribution is solid. The team is great and full of entrepreneurs that are hell bent on grabbing market share there. So we feel really good about the traction as we continue to step into that space in a deliberate focused way that's delivering take rate expansion in our B2B business, solid retention for us and an additional value prop for us to offer our customers. It's the early days, but these are good days for that business.

Yes. And look, on the stablecoin, look, it's super exciting, right? We see all of the items you mentioned, lots of innovation in the space. I think the regulatory clarity that the GENIUS Act brought was really helpful, obviously, in that sense, has provided real tailwinds to some of this innovation.

And I think we can expect to see a broad range of players in the space, both innovating around the infrastructure and beginning to integrate elements of that infrastructure into legacy financial systems, into other payment schemes, into payment orchestration platforms in ways small and big, right. We've done some of that already today. We've integrated some of Citibank's blockchain-based tokenized deposit technology to really enable some of those treasury management used cases that can benefit a business like ours, right.

So we're going to continue to innovate in that space, as John said in his prepared remarks, really evolving our money movement capabilities to provide that used case or to provide those capabilities to our customers. And ultimately, we see the value that a platform like ours brings to this is really in seamlessly connecting those digital currencies, those stores of value with the legacy payment rails, the legacy fiat rails and allowing customers whatever their used case is to be able to seamlessly move between those stores of value and those local rails to enable what they need in order to grow their business to transact and so on. And we're very well positioned given our best-in-class last mile infrastructure to be a part of solving for that challenge.

So look, in short, we think it's super exciting. We follow the space carefully. We talk to a lot of players in the space, and we see it as an opportunity for continued innovation in our business and in general.

And your last question comes from Mike Grondahl with Northland Securities.

Two questions. One, you guys have done a lot on OpEx and margins. Anything that you're still targeting there for improvement? And then secondly, John, what are your 2 priorities going into year-end in 2026?

Sure. So let me take. And hey Mike how are you doing? Thanks for the question. So yes, look, we're really proud of the progress we have made in unlocking core profitability, right, meaning profitability, excluding interest income. At the midpoint, it will be up 3x versus last year, and we've showed continued progress in unlocking that profitability, obviously, from growing the business organically and otherwise, but also from driving improvements. And we see -- and we called some of that out in the prepared remarks.

We see continued runway both from improving transaction revenue economics in general. We talked at the last call around the pricing power we have, the strategic relationships we have with payment players in the space like Mastercard, like Stripe to continue to evolve the economics and evolve the profit dynamics of that business.

And then on the OpEx line, lots of opportunity in that space to continue to align our service model towards those larger customers that we're serving to drive increased automation, to use AI within our back office, within our operations teams, within our risk management infrastructure to really continue to unlock profitability in that business going forward. So we see a lot of runway in short.

Yes. And Mike, I would just say we are intensely determined to deliver the shareholder value that we are committed to creating. And we think we do that by moving our business upmarket, focusing on those multi-entity customers that are underserved by anybody else on the planet that we have the ability to deliver a high amount of value for. We have a brand that's trusted, the licenses that we need, the innovation happening in our money movement organization and a broad set of AP products that we're cross-selling effectively to those customers.

So the shape of our customer portfolio gets stronger and stronger, which drives the shape of our P&L to be more and more profitable. And doing those 2 things are really what motivates us every day to fight and continue to build what is an exceptional platform, a kickass team and a big opportunity. So we're really -- we're fired up about doing that through the end of the year. But I don't think that changes at year-end. It just motivates us to continue to execute at a really high level.

That concludes our question-and-answer session. I'd like to turn the conference back over to John Caplan, CEO, for closing remarks.

Thanks everybody for your questions and participation today. We delivered record results in the third quarter, and we are executing with the kind of intense focus and discipline that great teams and great management teams come together to do.

I want to thank our team all over the world for their energy, their drive, their commitment to collaboration and delivering for our customers. We're excited about the opportunities ahead, and really look forward to speaking to everyone again in February as we talk about the future.

This concludes today's conference call. You may now disconnect.