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Kennzahlen
📘 Marktkapitalisierung
📈 Was ist das?
Die Marktkapitalisierung zeigt, wie viel ein Unternehmen laut Börse aktuell wert ist.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Sie hilft Unternehmen in Größenklassen (Large, Mid, Small Cap) einzuordnen und gibt Hinweise auf Marktmacht und Stabilität.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Große Unternehmen gelten als stabiler, zahlen oft Dividenden, wachsen aber langsamer.
- Kleine Firmen können stärker wachsen, sind aber schwankungsanfälliger.
- Die Marktkapitalisierung ist ein guter Indikator für Unternehmensgröße, aber kein Maß für Unter- oder Überbewertung.
📘 Enterprise Value (Unternehmenswert)
📈 Was ist das?
Der Enterprise Value (EV) zeigt, was ein Unternehmen tatsächlich kostet, wenn man es komplett übernehmen würde – inklusive Schulden und abzüglich Cash.
🧮 Wie wird es berechnet?
(= Marktkapitalisierung + Nettoverschuldung)
🏛️ Wofür ist es wichtig?
Der EV ist eine realistischere Bewertungsbasis als die Marktkapitalisierung, da er die Kapitalstruktur berücksichtigt. Er ist Grundlage für Kennzahlen wie EV/FCF oder EV/Sales.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Der Enterprise Value zeigt, was ein Unternehmen tatsächlich wert ist – unabhängig davon, wie es finanziert ist.
- Er ist besonders wichtig für professionelle Investoren, da er eine objektivere Grundlage für Bewertungsvergleiche bietet als die Marktkapitalisierung allein.
- Ein Unternehmen mit hoher Verschuldung erscheint im EV teurer, eines mit viel Cash günstiger – auch wenn sie an der Börse gleich viel wert sind.
📘 Nettoverschuldung
📈 Was ist das?
Die Nettoverschuldung zeigt, wie viele Schulden nach Abzug des verfügbaren Cashs tatsächlich verbleiben.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Sie zeigt, wie stark ein Unternehmen von Fremdkapital abhängig ist – und wie gut es in der Lage ist, seine Schulden kurzfristig zu bedienen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine niedrige oder negative Nettoverschuldung bedeutet hohe finanzielle Stabilität.
- Unternehmen mit viel Cash und geringer Verschuldung sind besser gerüstet für Krisen.
- Eine hohe Nettoverschuldung erhöht das Risiko – besonders bei steigenden Zinsen oder konjunkturellen Schwächen.
📘 Cash
📈 Was ist das?
Der Cashbestand zeigt, wie viele liquide Mittel einem Unternehmen sofort zur Verfügung stehen.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Er gibt Auskunft über die finanzielle Flexibilität: Ein hoher Cashbestand ermöglicht Investitionen, Rückkäufe oder Krisenresistenz.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hoher Cashbestand zeigt finanzielle Stärke und Handlungsspielraum.
- Cash kann für Investitionen, Schuldentilgung oder Aktienrückkäufe genutzt werden.
- Allerdings: Zu viel ungenutztes Kapital kann auch auf mangelnde Investitionsideen hinweisen.
📘 Anzahl ausstehender Aktien
📈 Was ist das?
Die Anzahl ausstehender Aktien gibt an, wie viele Aktien eines Unternehmens aktuell im Umlauf sind und von Investoren gehalten werden.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Sie ist die Grundlage für viele Kennzahlen wie Gewinn je Aktie (EPS), Marktkapitalisierung oder KGV.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Je weniger Aktien im Umlauf sind, desto höher fällt z. B. der Gewinn je Aktie aus – wichtig für Bewertung und Dividendenrendite.
- Aktienrückkäufe verringern die Anzahl ausstehender Aktien – und steigern den Wert je Aktie.
- Kapitalerhöhungen haben den gegenteiligen Effekt: mehr Aktien → Verwässerung der bestehenden Anteile.
📘 Kurs-Gewinn-Verhältnis (KGV)
📈 Was ist das?
Das KGV zeigt, wie oft der Gewinn pro Aktie im aktuellen Aktienkurs enthalten ist – also wie „teuer“ eine Aktie im Verhältnis zum Gewinn ist.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Das KGV gehört zu den bekanntesten Bewertungskennzahlen. Es hilft Anlegern einzuschätzen, ob eine Aktie im Vergleich zu ihrem Gewinn eher günstig oder teuer erscheint.
🧮 Berechnung
📊 KGV (TTM) = bezogen auf den Gewinn der letzten 12 Monate (Trailing Twelve Months):🎯 Was bedeutet das für Anleger?
- Ein niedriges KGV kann auf eine günstige Bewertung hindeuten – oder auf Probleme im Geschäftsmodell.
- Ein hohes KGV kann Wachstumserwartungen widerspiegeln – oder eine überbewertete Aktie.
📘 Kurs-Umsatz-Verhältnis (KUV)
📈 Was ist das?
Das KUV zeigt, wie viel Anleger für 1 € Umsatz eines Unternehmens zahlen – unabhängig vom Gewinn.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Das KUV ist besonders bei wachstumsstarken oder noch nicht profitablen Unternehmen hilfreich. Es zeigt, wie hoch der Umsatz an der Börse bewertet wird.
🧮 Berechnung
Marktkapitalisierung = 92,68 Mrd. $ | Umsatz (TTM) = 3,67 Mrd. $
Marktkapitalisierung = 92,68 Mrd. $ | Umsatz erwartet = 4,44 Mrd. $
🎯 Was bedeutet das für Anleger?
- Ein niedriges KUV kann auf Unterbewertung hindeuten – oder auf schwache Margen.
- Ein hohes KUV kann hohe Erwartungen widerspiegeln – oder übermäßigen Optimismus.
- Besonders sinnvoll bei Wachstumsunternehmen, bei denen der Gewinn oder Free Cashflow (noch) keine Aussagekraft hat.
📘 Unternehmenswert zu Umsatz (EV/Sales)
📈 Was ist das?
EV/Sales zeigt, wie viel Anleger für 1 € Umsatz eines Unternehmens zahlen, wenn man auch Schulden und Cash berücksichtigt – es ist eine kapitalstrukturbereinigte Version des KUV.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Diese Kennzahl eignet sich besonders für den Vergleich von Unternehmen mit unterschiedlicher Verschuldung – sie zeigt, wie teuer ein Unternehmen tatsächlich im Verhältnis zum Umsatz ist.
🧮 Berechnung
Enterprise Value = 88,90 Mrd. $ | Umsatz (TTM) = 3,67 Mrd. $
Enterprise Value = 88,90 Mrd. $ | Umsatz erwartet = 4,44 Mrd. $
🎯 Was bedeutet das für Anleger?
- EV/Sales ist neutral gegenüber der Kapitalstruktur und eignet sich gut für Unternehmensvergleiche.
- Ein niedriges Verhältnis kann auf eine günstig bewertete Aktie hindeuten – ein hohes Verhältnis auf hohe Erwartungen oder Überbewertung.
- Besonders nützlich bei wachstumsstarken, noch nicht profitablen Firmen.
📘 Unternehmenswert zu Free Cashflow (EV/FCF)
📈 Was ist das?
EV/FCF zeigt, wie viele Jahre es dauern würde, bis ein Unternehmen seinen Unternehmenswert durch freien Cashflow „zurückverdient”.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Diese Kennzahl hilft, Unternehmen auf Basis ihrer tatsächlichen Cash-Erträge zu bewerten – unabhängig von Bilanzierungsregeln oder buchhalterischem Gewinn.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein niedriges EV/FCF deutet auf eine günstige Bewertung bei starker Cashgenerierung hin.
- Ein hohes EV/FCF kann entweder auf Optimismus oder auf temporär schwachen Cashflow hindeuten.
- Besonders hilfreich bei reifen, profitablen Unternehmen mit stabilen Cashflows.
📘 Kurs-Buchwert-Verhältnis (KBV)
📈 Was ist das?
Das KBV zeigt, wie hoch der Marktwert eines Unternehmens im Verhältnis zu seinem bilanziellen Eigenkapital ist.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Das KBV ist besonders bei Substanzwerten (z. B. Banken, Industrie) relevant. Es hilft Anlegern zu erkennen, ob ein Unternehmen unter oder über seinem buchhalterischen Vermögen bewertet ist.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein KBV unter 1 kann auf Unterbewertung oder schwache Rentabilität hindeuten.
- Ein KBV über 1 zeigt, dass der Markt dem Unternehmen Mehrwert über den Buchwert hinaus zuschreibt (z. B. Marken, Patente, Wachstum).
- Das KBV eignet sich besonders gut für Unternehmen mit stabilen, materiellen Vermögenswerten.
📘 Eigenkapitalquote
📈 Was ist das?
Die Eigenkapitalquote zeigt, wie hoch der Anteil des Eigenkapitals an der Bilanzsumme eines Unternehmens ist – also wie stark es sich aus eigenen Mitteln finanziert.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Eine hohe Eigenkapitalquote steht für finanzielle Stabilität, Krisenfestigkeit und gute Bonität. Sie ist besonders relevant bei der Beurteilung der Verschuldung.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe Eigenkapitalquote signalisiert finanzielle Stabilität – besonders in Krisenzeiten.
- Ein niedriger Wert kann auf ein höheres Risiko oder eine aggressive Verschuldung hinweisen.
- Wichtig: Die Eigenkapitalquote sollte immer gemeinsam mit der Eigenkapitalrendite betrachtet werden. Nur so lässt sich beurteilen, ob ein Unternehmen nicht nur solide, sondern auch effizient wirtschaftet.
📘 Eigenkapitalrendite (ROE)
📈 Was ist das?
Die Eigenkapitalrendite zeigt, wie effizient ein Unternehmen mit dem Kapital seiner Aktionäre arbeitet – also wie viel Gewinn es pro Euro Eigenkapital erwirtschaftet.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Die Eigenkapitalrendite ist eine zentrale Rentabilitätskennzahl. Sie hilft Anlegern zu erkennen, ob das Unternehmen eine attraktive Verzinsung auf das eingesetzte Eigenkapital erwirtschaftet.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe Eigenkapitalrendite spricht für ein starkes, effizientes Geschäftsmodell.
- Besonders interessant ist sie bei kapitalintensiven Firmen oder solchen mit hoher Eigenkapitalquote.
- Wichtig: Ein sehr hoher ROE kann auch auf hohe Schulden hinweisen – daher sollte sie immer im Kontext mit der Eigenkapitalquote betrachtet werden.
📘 Return on Capital Employed (ROCE)
📈 Was ist das?
ROCE misst die Gesamtrentabilität eines Unternehmens – also wie effizient es das eingesetzte Kapital (Eigen- und Fremdkapital) zur Gewinnerzielung nutzt.
🧮 Wie wird es berechnet?
Das eingesetzte Kapital ist das gesamte betriebsnotwendige Kapital, unabhängig von der Finanzierungsquelle.
🏛️ Wofür ist es wichtig?
ROCE eignet sich besonders gut für den Vergleich unterschiedlich finanzierter Unternehmen. Es zeigt, wie effektiv ein Unternehmen Kapital investiert – unabhängig von der Kapitalstruktur.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hoher ROCE zeigt, dass ein Unternehmen sein Kapital effizient einsetzt – unabhängig davon, ob es durch Eigen- oder Fremdkapital finanziert ist.
- Je höher der ROCE im Vergleich zu ähnlichen Unternehmen, desto mehr Wert schafft das Unternehmen mit seinem investierten Kapital.
- Besonders wichtig ist der ROCE bei Firmen mit hohen Investitionen – z. B. in Industrie, Energie oder Infrastruktur.
📘 Return on Invested Capital (ROIC)
📈 Was ist das?
ROIC zeigt, wie effizient ein Unternehmen das Kapital investiert, das langfristig im operativen Geschäft gebunden ist – unabhängig davon, ob es aus Eigen- oder Fremdkapital stammt.
🧮 Wie wird es berechnet?
- NOPAT = „Net Operating Profit After Taxes“
- Investiertes Kapital = operatives Vermögen abzüglich nicht-verzinster Schulden
🏛️ Wofür ist es wichtig?
ROIC ist eine der präzisesten Kennzahlen zur Bewertung der Kapitalrendite – besonders im Vergleich zur Eigenkapitalrendite, weil es Verzerrungen durch Schulden vermeidet. Er zeigt, ob ein Unternehmen Mehrwert für alle Kapitalgeber schafft.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hoher ROIC zeigt, wie gut ein Unternehmen mit dem tatsächlich investierten (betriebsnotwendigen) Kapital wirtschaftet.
- Im Unterschied zu ROCE wird nur Kapital betrachtet, das wirklich zur Finanzierung operativer Aktivitäten dient – und verzinst werden muss.
- Besonders hilfreich, um die Kapitalrendite von Unternehmen mit viel „überschüssigem“ Kapital oder zinsfreien Verbindlichkeiten realistisch zu vergleichen.
📘 Verschuldungsgrad (Leverage Ratio)
📈 Was ist das?
Der Verschuldungsgrad zeigt, wie stark ein Unternehmen durch verzinsliche Schulden (z. B. Kredite und Anleihen) im Verhältnis zum Eigenkapital finanziert ist.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Die Kennzahl hilft, das finanzielle Risiko und die Abhängigkeit von Fremdkapital zu beurteilen. Ein hoher Verschuldungsgrad kann die Eigenkapitalrendite steigern – birgt aber auch erhöhte Risiken bei Zinsanstiegen oder Liquiditätsengpässen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein niedriger Verschuldungsgrad steht für finanzielle Stabilität und Unabhängigkeit.
- Ein hoher Wert kann auf erhöhte Risiken hinweisen – insbesondere bei schwankenden Zinsen oder konjunkturellen Schwächen.
- Wichtig: Immer im Kontext zur Branche und Kapitalintensität bewerten.
📘 Umsatz
📈 Was ist das?
Der Umsatz zeigt, wie viel ein Unternehmen insgesamt mit seinen Produkten und Dienstleistungen verdient – also den Bruttoerlös vor Abzug von Kosten.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Der Umsatz ist eine der zentralen Kennzahlen zur Einschätzung der Unternehmensgröße, Marktstellung und Wachstumskraft.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein wachsender Umsatz zeigt eine steigende Nachfrage und kann ein guter Frühindikator für Gewinnsteigerungen sein.
- Vergleiche von aktuellem und erwartetem Umsatz geben Hinweise auf das Marktumfeld und Analystenerwartungen.
- Wichtig: Starker Umsatz allein genügt nicht – auch Margen und Profitabilität zählen.
📘 EBITDA
📈 Was ist das?
EBITDA steht für „Earnings Before Interest, Taxes, Depreciation and Amortization“ – also Gewinn vor Zinsen, Steuern und Abschreibungen. Es zeigt das operative Ergebnis eines Unternehmens, bereinigt um bilanztechnische und finanzierungsbedingte Effekte.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
EBITDA ist eine verbreitete Kennzahl zur Beurteilung der operativen Leistungsfähigkeit – insbesondere bei kapitalintensiven Unternehmen oder im internationalen Vergleich.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hohes oder wachsendes EBITDA spricht für starke operative Erträge – unabhängig von Bilanzierung oder Steuerlast.
- EBITDA ist besonders nützlich, um Unternehmen branchenübergreifend zu vergleichen.
- Wichtig: EBITDA ist keine offizielle Gewinnkennzahl – Abschreibungen und Finanzierungskosten werden ausgeklammert.
📘 EBIT
📈 Was ist das?
EBIT steht für „Earnings Before Interest and Taxes“ – also Gewinn vor Zinsen und Steuern. Es zeigt das operative Ergebnis eines Unternehmens nach Abschreibungen, aber vor Finanzierungs- und Steueraufwand.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
EBIT ist eine zentrale Kennzahl zur Beurteilung der Profitabilität aus dem Kerngeschäft – unabhängig von Kapitalstruktur oder Steuersystem.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hohes EBIT deutet auf ein profitables Kerngeschäft hin – vor Zinslasten oder steuerlichen Effekten.
- Es erlaubt objektivere Vergleiche zwischen Unternehmen mit unterschiedlicher Finanzierung.
- Im Vergleich mit EBITDA zeigt EBIT bereits den Einfluss von Abschreibungen auf das operative Ergebnis.
📘 Nettogewinn
📈 Was ist das?
Der Nettogewinn ist der verbleibende Jahresüberschuss (oder -fehlbetrag) eines Unternehmens – nach Abzug aller Kosten, Steuern, Zinsen und Abschreibungen
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Der Nettogewinn ist die zentrale Erfolgskennzahl – er zeigt, wie profitabel ein Unternehmen nach allen Kosten tatsächlich arbeitet.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein steigender Nettogewinn zeigt, dass das Unternehmen effizient wirtschaftet – trotz aller Kosten.
- Die Entwicklung des Gewinns beeinflusst z. B. direkt das KGV und weitere Kennzahlen.
- Im Zeitverlauf lässt sich ablesen, wie stabil und profitabel ein Geschäftsmodell wirklich ist.
📘 Free Cashflow (FCF)
📈 Was ist das?
Der Free Cashflow gibt Aufschluss über die echte finanzielle Stärke eines Unternehmens – unabhängig von Bilanzierungsregeln. Er zeigt, wie viel Spielraum für Dividenden, Aktienrückkäufe oder Schuldenabbau besteht.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
FCF reflects a company’s real financial strength – regardless of accounting profits. It shows how much flexibility a company has for dividends, share buybacks, or debt reduction.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hoher Free Cashflow bedeutet, dass ein Unternehmen echte Finanzkraft besitzt – unabhängig vom bilanzierten Gewinn.
- Er ist oft die solideste Grundlage für nachhaltige Dividenden und Aktienrückkäufe.
- Sinkender FCF kann ein Warnsignal sein – auch wenn der Gewinn stabil aussieht.
📘 Umsatzwachstum
📈 Was ist das?
Das Umsatzwachstum zeigt, wie stark sich die Erlöse eines Unternehmens im Vergleich zum Vorjahr verändert haben – tatsächlich (TTM) und auf Prognosebasis (erwartet).
🧮 Wie wird es berechnet?
Erwartet = (Umsatz erwartet ÷ Umsatz Vorjahr − 1) × 100
Erwartetes Wachstum basiert auf Analystenschätzungen für das laufende Geschäftsjahr.
🏛️ Wofür ist es wichtig?
Ein wachsender Umsatz ist ein zentrales Signal für steigende Nachfrage, Geschäftsausweitung und Marktanteilsgewinne – besonders bei Wachstumsunternehmen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Wachstum ist der Motor langfristiger Wertsteigerung – besonders bei Technologie- und Wachstumsaktien.
- Wichtig ist nicht nur das aktuelle Wachstum, sondern auch dessen Nachhaltigkeit.
- Prognosen zeigen, ob Analysten weiteres Potenzial erwarten – oder eine Verlangsamung.
📘 EBITDA-Wachstum
📈 Was ist das?
Das EBITDA-Wachstum zeigt, wie stark das operative Ergebnis eines Unternehmens vor Zinsen, Steuern und Abschreibungen im Vergleich zum Vorjahr gestiegen oder gesunken ist.
🧮 Wie wird es berechnet?
Erwartet = (erwartetes EBITDA ÷ EBITDA Vorjahr − 1) × 100
Erwartetes Wachstum basiert auf Analystenschätzungen für das laufende Geschäftsjahr.
🏛️ Wofür ist es wichtig?
Ein steigendes EBITDA ist ein Zeichen für verbesserte operative Ertragskraft – unabhängig von Finanzierungsstruktur oder Abschreibungen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Starkes EBITDA-Wachstum signalisiert operative Effizienz und Skalierung – besonders relevant in Wachstumsphasen.
- EBITDA-Wachstum ist ein Frühindikator für Margen- und Gewinnentwicklung – sollte aber stets im Zusammenhang mit Umsatz und EBIT betrachtet werden.
📘 EBIT Wachstum
📈 Was ist das?
Das EBIT-Wachstum zeigt, wie stark das operative Ergebnis eines Unternehmens (nach Abschreibungen, aber vor Zinsen und Steuern) im Vergleich zum Vorjahr gewachsen ist.
🧮 Wie wird es berechnet?
Erwartet = (erwartetes EBIT ÷ EBIT Vorjahr − 1) × 100
Erwartetes Wachstum basiert auf Analystenschätzungen für das laufende Geschäftsjahr.
🏛️ Wofür ist es wichtig?
Das EBIT-Wachstum ist ein direkter Indikator für die wirtschaftliche Entwicklung des operativen Geschäfts – unter Berücksichtigung der Kapitalintensität (Abschreibungen).
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Steigendes EBIT signalisiert wachsende operative Rentabilität – auch unter Berücksichtigung von Abschreibungen.
- Das EBIT-Wachstum ist ein wichtiges Maß zur Beurteilung von Geschäftsmodellen mit hohen Investitionskosten.
- Im Zusammenspiel mit Umsatz- und EBITDA-Wachstum ergibt sich ein umfassendes Bild zur operativen Entwicklung.
📘 Nettogewinn-Wachstum
📈 Was ist das?
Das Nettogewinn-Wachstum zeigt, wie stark der Jahresüberschuss eines Unternehmens gegenüber dem Vorjahr gestiegen oder gesunken ist – sowohl tatsächlich (TTM) als auch auf Basis von Prognosen (erwartet).
🧮 Wie wird es berechnet?
Erwartet = (erwarteter Nettogewinn ÷ Nettogewinn Vorjahr − 1) × 100
Der erwartete Wert basiert auf Analystenschätzungen für das laufende Geschäftsjahr.
🏛️ Wofür ist es wichtig?
Der Gewinn ist die entscheidende Ergebnisgröße für ein Unternehmen. Ein wachsender Nettogewinn deutet auf steigende Effizienz, stabile Kostenkontrolle und nachhaltige Ertragskraft hin.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Wachsender Nettogewinn stärkt die Bewertung, Dividendenfähigkeit und Kursfantasie.
- Stagnierender oder rückläufiger Gewinn trotz Umsatzwachstum kann auf Margendruck hinweisen.
📘 Free Cashflow-Wachstum
📈 Was ist das?
Das Free-Cashflow-Wachstum zeigt, wie sich der freie Mittelzufluss eines Unternehmens im Vergleich zum Vorjahr verändert hat – also der Betrag, der nach allen operativen Ausgaben und Investitionen übrig bleibt.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Free Cashflow ist der echte, verfügbare Geldzufluss. Wachstum in diesem Bereich ist ein Zeichen für finanzielle Stärke und steigende Flexibilität bei Dividenden, Rückkäufen oder Investitionen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Sinkender Free Cashflow kann auf steigende Investitionen, höhere Kosten oder stagnierende operative Erträge hindeuten.
- Besonders bei Dividendenwerten ist das FCF-Wachstum wichtig – denn Dividenden werden letztlich aus dem verfügbaren Cash gezahlt.
- Ein negativer Trend sollte genauer analysiert werden – er ist nicht zwangsläufig schlecht, aber potenziell ein Warnsignal.
📘 Bruttomarge
📈 Was ist das?
Die Bruttomarge zeigt, wie viel vom Umsatz nach Abzug der direkten Herstellungskosten (Material, Produktion) als Bruttogewinn übrig bleibt – also der „Rohgewinn“ eines Unternehmens.
🧮 Wie wird es berechnet?
Auch: Bruttomarge = Bruttogewinn ÷ Umsatz × 100
🏛️ Wofür ist es wichtig?
Die Bruttomarge gibt Aufschluss über die Profitabilität eines Produkts oder Geschäftsmodells vor Fixkosten, Steuern und Zinsen. Sie zeigt, wie effizient ein Unternehmen produzieren oder einkaufen kann.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe Bruttomarge deutet auf starke Preissetzungsmacht und effiziente Herstellung hin.
- Sinkende Bruttomargen können auf Kostensteigerungen oder Preisdruck hindeuten.
- Besonders im Vergleich zu Wettbewerbern liefert die Bruttomarge wertvolle Einblicke in die Geschäftsqualität.
📘 EBITDA-Marge
📈 Was ist das?
Die EBITDA-Marge zeigt, wie viel vom Umsatz als operativer Gewinn vor Zinsen, Steuern und Abschreibungen (EBITDA) übrig bleibt. Sie misst die operative Effizienz – ohne Verzerrungen durch Finanzierung oder Buchwerte.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Die EBITDA-Marge hilft zu verstehen, wie viel operativer Gewinn ein Unternehmen aus jedem Euro Umsatz erzielt – unabhängig von Kapitalstruktur oder steuerlichem Umfeld.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe EBITDA-Marge zeigt starke operative Ertragskraft – unabhängig von Bilanzierungseffekten.
- Die Marge ermöglicht gute Vergleiche zwischen Unternehmen und Branchen.
- Ein stabiler oder wachsender Wert kann auf effiziente Kostenkontrolle und Skalierbarkeit hindeuten.
📘 EBIT-Marge
📈 Was ist das?
Die EBIT-Marge zeigt, wie viel Prozent des Umsatzes als operativer Gewinn nach Abschreibungen, aber vor Zinsen und Steuern übrig bleiben.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Die EBIT-Marge misst die operative Ertragskraft eines Unternehmens unter Berücksichtigung der Kapitalintensität (z. B. Maschinen, Anlagen). Sie eignet sich gut zum Vergleich von Geschäftsmodellen mit unterschiedlich hohen Abschreibungen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe EBIT-Marge zeigt, dass ein Unternehmen auch nach Abschreibungen effizient arbeitet.
- Sie ist besonders relevant in kapitalintensiven Branchen.
- Langfristig stabile oder steigende Margen sind ein Zeichen wirtschaftlicher Stärke und Preissetzungsmacht.
📘 Nettomarge
📈 Was ist das?
Die Nettomarge zeigt, wie viel vom Umsatz am Ende als „Reingewinn“ übrig bleibt – also nach Abzug aller Kosten, Zinsen, Steuern und Abschreibungen.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Die Nettomarge gibt an, wie effizient ein Unternehmen über alle Stufen hinweg wirtschaftet. Sie zeigt, wie viel Gewinn tatsächlich je Euro Umsatz übrig bleibt.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe Nettomarge zeigt, dass ein Unternehmen nicht nur operativ stark ist, sondern auch seine Finanzierung und Steuerbelastung im Griff hat.
- Vergleiche mit Wettbewerbern geben Einblicke in die wirtschaftliche Qualität.
- Sinkende Nettomargen trotz Umsatzwachstum können ein Warnsignal sein – etwa für steigende Kosten oder sinkende Effizienz.
📘 Free Cashflow Marge
📈 Was ist das?
Die Free-Cashflow-Marge zeigt, wie viel vom Umsatz nach Abzug aller operativen Ausgaben und Investitionen tatsächlich als freier Mittelzufluss übrig bleibt.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Diese Marge misst die echte Liquidität, die ein Unternehmen erwirtschaftet – unabhängig von Bilanzierungsregeln oder Abschreibungen. Sie ist besonders relevant für Dividenden, Rückkäufe und Investitionen.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Eine hohe Free-Cashflow-Marge zeigt, dass ein Unternehmen nachhaltig liquide Mittel erwirtschaftet.
- Sie ist ein starkes Signal für finanzielle Stabilität und Ausschüttungspotenzial.
- Wichtig ist der langfristige Trend – sinkende Werte können auf steigende Investitionen oder rückläufige operative Effizienz hindeuten.
📘 Ergebnis je Aktie (EPS)
📈 Was ist das?
Das Ergebnis je Aktie (EPS) zeigt, wie viel Gewinn auf eine einzelne Aktie entfällt – und ist eine der wichtigsten Kennzahlen zur Bewertung von Unternehmen.
🧮 Wie wird es berechnet?
Die verwässerte Aktienanzahl berücksichtigt auch potenzielle neue Aktien, etwa durch Optionen, Wandelanleihen oder andere Umtauschrechte.
🏛️ Wofür ist es wichtig?
EPS bildet die Basis für viele Bewertungskennzahlen wie KGV, PEG oder Payout Ratio. Es macht den Gewinn für Aktionäre vergleichbar – unabhängig von der Unternehmensgröße.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- EPS hilft, die Profitabilität pro Aktie zu erfassen – und ist besonders wichtig im Zeitvergleich oder im Vergleich mit Analystenschätzungen.
- Steigendes EPS kann ein Zeichen für stabiles Wachstum oder Aktienrückkäufe sein.
- Wichtig: Verwende verwässertes EPS für realistische Bewertungen – besonders bei stark aktienbasierten Vergütungssystemen.
📘 Free Cashflow je Aktie (FCF je Aktie)
📈 Was ist das?
Der Free Cashflow je Aktie zeigt, wie viel freier Mittelzufluss einem Unternehmen pro Aktie zur Verfügung steht – nach Investitionen, aber vor Dividenden oder Schuldentilgung.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Der FCF je Aktie zeigt, wie viel liquide Mittel pro Aktie tatsächlich im Unternehmen verbleiben – wichtig für Dividenden, Aktienrückkäufe oder Schuldentilgung. Im Gegensatz zum Gewinn ist er schwerer manipulierbar und daher besonders aussagekräftig.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hoher Free Cashflow je Aktie ist ein Zeichen für hohe finanzielle Flexibilität.
- Er zeigt, wie viel Kapital ein Unternehmen effektiv einsetzen oder ausschütten kann.
- Besonders relevant für dividendenstarke Unternehmen oder solche mit starker Kapitalrendite.
📘 Short Interest
📈 Was ist das?
Short Interest zeigt, wie viele Aktien eines Unternehmens aktuell leerverkauft wurden – also von Investoren geliehen und verkauft, in der Erwartung fallender Kurse.
🧮 Wie wird es berechnet?
Der Wert zeigt den Anteil der Aktien, der aktuell auf fallende Kurse spekuliert wird.
🏛️ Wofür ist es wichtig?
Short Interest dient als Stimmungsindikator: Ein hoher Wert deutet auf Skepsis oder negative Erwartungen gegenüber dem Unternehmen hin – kann aber auch zu einem „Short Squeeze“ führen, wenn der Kurs plötzlich steigt.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein niedriger Short Interest deutet auf Vertrauen in das Unternehmen hin.
- Ein hoher Wert kann ein Warnsignal sein – oder eine Chance, wenn sich die Stimmung dreht.
- Besonders spannend in volatilen Märkten oder vor wichtigen Quartalszahlen.
📘 Employees
📈 Was ist das?
Die Mitarbeiteranzahl zeigt, wie viele Personen ein Unternehmen weltweit beschäftigt – ein Indikator für Größe, Struktur und Geschäftsmodell.
🧮 Wie wird es berechnet?
🏛️ Wofür ist es wichtig?
Sie hilft bei der Einschätzung von Skaleneffekten, Effizienz und Personalkosten. Zusammen mit Umsatz und Gewinn lassen sich Kennzahlen wie Produktivität je Mitarbeiter ableiten.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Viele Mitarbeiter bedeuten große operative Komplexität – aber auch hohes Umsatzpotenzial.
- Produktivität je Mitarbeiter ist ein wichtiger Indikator für Effizienz.
- Besonders spannend bei stark wachsenden Tech- oder Industrieunternehmen.
📘 Umsatz je Mitarbeiter
📈 Was ist das?
Der Umsatz je Mitarbeiter zeigt, wie viel Erlös ein Unternehmen durchschnittlich pro Beschäftigtem erwirtschaftet – eine Kennzahl für Effizienz und Produktivität.
🧮 Wie wird es berechnet?
Die Mitarbeiterzahl stammt in der Regel aus dem letzten verfügbaren Jahresbericht.
🏛️ Wofür ist es wichtig?
Diese Kennzahl hilft, Geschäftsmodelle zu vergleichen – insbesondere zwischen arbeitsintensiven und technologiegetriebenen Unternehmen. Ein hoher Wert deutet auf Automatisierung, Effizienz oder hohen Wertschöpfungsanteil hin.
🧮 Berechnung
🎯 Was bedeutet das für Anleger?
- Ein hoher Umsatz je Mitarbeiter spricht für ein skalierbares und margenstarkes Geschäftsmodell.
- Ein niedriger Wert kann auf arbeitsintensive Prozesse oder geringere Wertschöpfung hinweisen.
- Besonders hilfreich beim Vergleich von Tech- vs. Industrieunternehmen.
Datadog, Inc. Aktie Analyse
Analystenmeinungen
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Analystenmeinungen
56 Analysten haben eine Datadog, Inc. Prognose abgegeben:
Beta Datadog, Inc. Events
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Datadog, Inc. — Bank of America 2026 Global Technology Conference
1. Question Answer
All right, everybody, let's get this started. My name is Koji Ikeda. I'm one of the software analysts here at Bank of America. Absolutely thrilled, and thank you for joining us for the day 2 keynote lunchtime keynote. To have Datadog CFO, Dave Obstler with us. Thank you so much for doing this.
Thanks for having us. We appreciate it. Thank you.
Thank you. So we have a lot of people in this room. Thanks again for joining us. And I guess there are some people that know Datadog very, very well, but there's also many in this room that might not. And so let's start very, very high level. What is Datadog. What is the core problem Datadog is trying to solve today?
Yes. So Datadog has an observability and security platform that allows the deployment of modern software applications mainly in cloud environments in a safe and effective way -- most of our customers are those that have mission-critical software that's customer-facing. .
So think about video or credit card companies or banks or airlines or hotels, all of them have digital applications that interact with their customer and the Datadog platform is used to monitor and secure the effectiveness and operations of those platforms. Most of this is in real time and Datadog over the years has had an expanding platform to cover more of the surface area in examining what's happening in those applications and allowing them to operate in a good way for the customers.
So your results and fundamentals are accelerating. Clearly, good things are happening. And so why is observability and security becoming more mission-critical software complexity and AI adoption acceleration .
Yes, definitely. AI adoption is a part of it, but essentially, we are observing the development and the production of modern applications, mainly in the cloud. And as they get more and more complex, and as more and more of those applications are moving from legacy technologies to the cloud and be modernized, that is what Datadog does. So what is the effect of AI. One of the things is anytime there's been new technologies of which certainly large language models are one, there has been more of an impetus to modernize the tech stack and therefore, create more applications that are in the cloud and that creates business drivers and has historically created business drivers that have enhanced the data business.
This applies both to non-AI-native companies who are modernizing their tech stack in order to have large language models in their applications as well as a set of infrastructure companies who were called AI natives who are experiencing a demand cycle and have rapid product releases, they're cloud native.
Their whole stack is modernized. And they're using in a very significant way Datadog products to help observe the delivery of those products to their customers.
So 1Q results A little while ago, but still yes, --
Fond memories.
It has been a couple of weeks. But it's a -- I think our note started with low, right? A fantastic results all around accelerating growth. winning new customers, you never thought you would have before. And so let's tackle the first part about just accelerating growth. Looking over the past 6 months, what sort of inflections were you seeing from core observability using out there?
Yes. So this has been going on for -- I think we've been accelerating for 3 or 4 quarters. So we've been communicating this message that -- we have seen a good buying environment that the investments we've made in our platform, we can talk about the number of different products, we're resonating. So we're getting more platform growth -- and we also are having a significant demand cycle in AI native companies.
And this has been building on itself. We've also been investing substantially in our go-to-market over the last year in order to deliver this to our customers. So this has been building on itself. And essentially, in the first quarter, it continued that trend of acceleration in many areas, the non-AI natives, the AI natives, different geographies, enterprise down to SMB and then all those were all contributing factors in producing the first quarter, but the seeds of that started 3 to 4 quarters ago and have been building on itself.
Let's talk a little bit about the multiproducts. You guys give a lot of metrics 2-plus products, I think 4, 6, 8, 10. I think I got that right. So yes. So what are the products that are driving the most multiproduct sign out of those metrics, the 2, 4, 6, 8, 10, which is the one we should be focusing on .
Yes, I mean you should essentially -- the benefit of Datadog is that you can do all of your observation actions in a single platform. So in some ways, it's a single product, the platform. At the epicenter and this has been going on for some time, you have the -- what we used to call the 3 pillars, which are infrastructure or metrics, application monitoring or traces and then logs.
And we've had a very substantial demand cycle from what we call digital experience. And this is taking how an application interacts with customers from the back end all the way out to the mobile device, et cetera. That's called -- that's RAM and that synthetics, et cetera. And that -- those are bigger products for us.
Those have been growing very rapidly, and there has been a consolidation away from both point solutions and do-it-yourself towards our platform. That has been enhanced by some other products that we've put on our platform, including our cloud security products our service management, which is basically interacting with the users to be able to manage cases, et cetera, what we call products that allow you to A/B test on different applications and determine what's most effective.
So we've been adding on additional products on top of that. And then we started to add on what we call AI for data dog and Datadog for AI.
So Datadog for AI is most of our business is created because there are many things that impact an application. What I just mentioned plus databases plus network and now you have LLMs and other things. So we've been working to monitor those, and they are being adopted as well as AI for Datadog, which is how can the platform gets smarter, and service the customers, and these are things like our bits SRE.
And all of those have been developed and are starting to get traction, which is enhancing what had happened over the last 3 or 4 years in the core pillars.
So infrastructure monitoring, APM logs are all big ARR business?
They're all over $1 billion share .
Remind me out of the other products, what sort of metrics you gave on scale. I think there's a bunch that are $10 million plus -- and -- is there the potential for some of those to beach $100 million $250 .
Yes. We've been doing this. We've been giving a lot of metrics. Our Roman synthetics have passed through that, and we gave metrics on that. we gave metrics, I think that security passed the $100 million. What we've been doing is, over time, as we reach these metrics generally around 50 and 100, we have been giving those metrics.
So we had the passing of 100, which was the ones I mentioned, security, then we had a number of other products that were reaching the other -- the 50, which were things like database and network. I'm not sure I have all of this exactly right.
And then we gave metrics. So we have a lot of other products that are passing through 10 and multiples. And so yes, we have a lot of products that have been scaling this. And what we said was there are lots of opportunities. And what we're going to do is we're going to give -- as we reach these milestones, we're going to give those metrics so that everyone can follow along.
And the things that show a lot of promise are Bits SRE. These things like the product analytics we talked about, which is really about how an application is constructed and interacts with clients. These are all smaller products, but the TAM there and other point solutions are much larger than we're at today. And so we're optimistic we can scale those different milestones as well.
Yes. In the quarter 1Q results you guys won a lot of big -- I mean, you guys have many big deals for a while now. So what's going on there with the big enterprises? Is it the go-to-market motion getting better in the enterprise? Is it the enterprises need something more like Datadog? Maybe it's a confluence of both? I mean, help me understand the big deal activity.
Yes, it's definitely a confluence of both. So you have in a customer base that has been around for a long time. So therefore, they're not cloud native. They didn't just get birth. So they have legacy technologies. And they've they have a long way to go. There's somewhat 25%, 30% of workloads in the cloud right now and modernize.
So they are continuing to find use cases and modernizing Datadog's platform is getting bigger and better. So we're consolidating market share onto our platform. And we're getting better about delivering the enterprise service model whether that be channel partners, customer service, technical help the whole ecosystem to be able to deliver.
So all of that has been what we've been investing behind for some time that is bearing fruits. And that's resulted in some large lands. Some we still are largely a land and expand, some very substantial expansions. And when we've given our customer examples, if anybody is curious to go back and look at the scripts, what you'll see is a great combination of what the economy is, you'll see insurance companies, financial service companies, tractor companies, all sorts of different car companies, airlines.
So you'll see how this is evolving in the spread of the business towards cloud native and certainly AI natives, which we'll talk about, but also the cloud nativity within very large traditional enterprises.
Is there any limitation to the type of company or size of company that might not look at Datadog anymore? Or is Datadog available to all types of companies?
Well, so there are some companies that have in their past wanting to want to do this themselves. There are very few. I mean maybe I think Google is a good example of trying to do things themselves. So it's not -- that's not really core to our business, although -- and we'll talk about it. There's examples where we've gotten those types of businesses, and we'll talk about that.
I think the other thing is if we generally are delivering our product through the cloud, so if you require an on-premise solution for regulatory or other reasons that has, by choice, not been where we've concentrated our R&D. We are developing more of those products. So you can see companies which because of either their practices, or the regulation cannot have data leave their premise. That would be a company that is not core to Datadogs end market.
Last quarter, you guys talked about winning some AI labs within some large tech companies. Let's talk about that. So what happened there? Why did they come to you? What were they looking for? And how are you guys hoping to solve that?
Yes. So as background, so I think we -- there's a lot of information we've given a lot of information about how pervasive the AI business has been. And this includes some of the foundation model companies, companies and database companies that are vertical.
So already Datadog has been used pretty pervasively in the monitoring side. So production work environments, inference production. And I think we said over 650, and we gave a lot of statistics on spending over $10 million and 10-plus products. And what we added to that is that 2 larger companies, a hyperscaler and another very large tech company that have model creation within their businesses, foundational models had used Datadog for training as well.
Most of the time, our end market has been for production workloads. But as a couple of things have happened as there is a boundary between training research or training and when it has to go into production that we've now been able to have some customers buy from us.
And in this case, there were some large customers hyperscaler who traditionally does more things on their own, but use Datadog. And what we found is this is an example of the fact that they may not be using Datadog pervasively, but there are use cases where there going to be using Datadog, and that's a great voice of confidence that these companies whose whole businesses this are using Datadog, so it's sort of like a seal of approval.
I mean you mentioned earlier in our conversation that Datadog does well with Inference. And now you're saying training too.
Maybe we're saying we have, but we're not -- we don't believe -- we haven't said the -- we generally don't overpromise. So when we have like a certain amount of training that is spread out we'll tell you, right now, it's more of a sort of centralized. It's good, but we have said most of our revenues we expect to be from production and inference. But we'll see what happens. We'll bring everyone along.
As we think about AI in the future and more enterprises organizations, everybody building their own things, large small language autos for I mean -- how does Datadog think about that opportunity and maybe even going after it a little bit .
We'll prepare itself for that opportunity. I think that for the most part, when you think about production, so we're always going to -- I think we're always -- even if we're in training will always be somewhat proximate to production. So there could be market extensions. But essentially, you use Datadog when it can't go down. .
So if you're training, yes, I mean, if you're training and by definition in the sandbox, you're not putting in production. So you have sort of different impetus. Maybe that will happen, and we certainly are preparing our products. They're the same products. We certainly will have the products.
And we certainly are in touch with customers -- and we certainly will push that if it makes sense for customers, but we just don't know the answer whether that's going to be a core market or a specialist market for us.
So when I think about observability in the most simplistic way. It's data ingestion and analysis. But I know it's much more complicated than that and the architecture is very important in the way to address that. And so maybe help explain to those in the room that are again less familiar with Datadog what is it specifically about the technology architecture that takes this what could be a simple complement concept into a very complicated, something that you have to invest in and difficult to replace.
So 1 of the things before we get to the architecture, 1 of the things is data, Datadog, okay. But it isn't true. There's not one data. We have 1,000-plus integration. When you think about the operation of a cloud application in real time, CPUs, GPUs, databases, lines of code, network, all sorts of things. .
So one of the things that -- and this gets to the architecture, that Datadog did very early as they developed a common architecture to take all that data from all the different parts that could affect and organize it and put it in one place and make it transparent. So you can see that is very hard to do. And that's the reason why point solutions don't really make sense because none of the customers are saying, I want to see what happened to that line of code.
They say, I want to see what happened to the functioning of the application. So you have to see all of it. So that's 1 thing. So then the architecture is that data dog organized that data, knitted it together provided user interfaces and other ways to see it in real time. correlated.
Now this is being enhanced by AI now, which is using large language models to do diagnosis and maybe even 1 day sulfur mediate and produce it all knitted together. And that's hard to do because there are a lot of factors. And many other companies have tried to do this piece mill, and it's all gone back to that integrated data model putting the analytics on top of it, having a simple but not simplistic, meaning everybody can use it.
We don't charge by sea. We benefit when everybody goes into this utility and uses it, and that helps us. And so all of that architecture has been an architecture, which is -- provides the most value to our customer base in analyzing. And it all has to be real time because this isn't like, okay, I produce a marketing collateral, there's an error in it, I can fix said, this is your whole business on the front end.
So that's what's created it. And then all the different pieces, adding on all these different pieces and knitting together have been complex. Right now, we have a competitive advantage and that we have a very large platform. It's scale. It can handle anybody's scale. It basically organizes all this for everybody and it allows you to have a significant platform investment to amortize application investment on top of it, which is a big competitive advantage.
I wanted to dig in on the Datadog AI strategy, but also the data for our AI strategy. So let's get the data first. Right. What is so special about the data that Datadog has. And how long do you think it would be even if it's feasible for a competitor to amass that type of data to be competitive .
Yes, I wouldn't be feasible at a price point that would be competitive. In other words, large language models are by definition large. And what they're doing is they're looking at lots of data. So our strategy in the model side is to offer that, but also then have a set of models that are very specific to observability and security use cases and then to make them because of all the data we have, and then both have a higher functioning model and a cheaper model. .
Because if you're not -- if it's not a generalist model, you don't have to pay the cost of all that stuff that doesn't apply to your use case. So that's what we're doing in the model side. Then there's a whole bunch of different things.
So I'm speaking now about AI for data. We'll get to data for AI, which is all the DNA that goes in. Then there's also the ability to connect to all the software creation on the agent side, whether it be an agent or Marsh or a person, we don't care, whatever is creating and getting towards an application to see what's going on there and then correlate that with everything else that's affecting the application. So all of those are things that we're putting in our platform we're having our user conference in a week, the next week. And there'll be a lot of product releases and our Investor Day also had a very strong articulation of this. And what that will enable us to do is and is already is basically making the platform smarter being able to diagnose very quickly what's going on, being able to make recommendations on what to do about it.
And in some cases, to actually implement those recommendations. And that's the vision. That's what the whole service management vision is in the model. So that's like the investment in AI for data to make the platform enabled to see all those things and use large language models, whether they be the third party or our own to be smart. .
Let's talk about your AI products, the bits AI products Actually, I don't even know how many you said. What do you have? And how should we think about that.
Okay. So heading first into monitoring data flows. So we have LLM observability. So that is the functioning of an LA model Think of it as you have databases, you have code lines of code. So that is where you have LLM in a production model application. And you're using signals to understand is that affecting the performance of the application.
And I think we've said that, that is germane to having LLMs in production. And we have we've had significant growth there, still early days. So we're getting revenues from that. Then we have GPU, which is essentially like an infrastructure product, but instead of CPU, GPU, where you're seeing how the application might or the model may interact with GPUs in delivering.
And that's like similar to our other products where you have to see how the servers or the GPUs are doing -- and then you have that is sort of an example of data dog, monitoring things that affect. So that's data door A. Then you have AI for Datadog, and those products are the bets products, bits is sort of a general name. This is our mascot, our dog. So that's why we are using bits. It's very cute.
And so for different end markets, so SRE would be the systems reliability engineers, et cetera. So that product is out there. There are 2,000 customers using that. I think we have 100,000 or more investigations. And then we also have products in for development and for security that we're rolling out in the pit suite. We also have, as I mentioned, the ability to connect to the cogeneration through our MCP server.
When that will enable that information to get into Datadog and monitor that. And we also have a bunch of other products, agent [indiscernible] et cetera. That is being able to monitor on sort of the cost and management side, how much you're spending on tokens, who's using it. We have cloud cost monitoring and now we're extending that into agentic monitoring. So that's -- that was a long time. I apologize for that. There's a lot of names, but those are some of the product lines that are being put out to market in those areas.
I want to talk about platform consolidation. Good driver of growth for you guys. What is driving platform consolidation today with the large enterprises. And does that theme of what they're doing today for consolidation just continue into the future? Or does consolidation maybe change?
Yes. So you might wonder why this didn't all this happen already? Why isn't -- why didn't everyone just buy everything in Datadog to begin with, and it's already preconsolidated. The reason is, one, Datadog didn't have these products in 10 years ago. .
So there are other products out there and there are contracts that customers have with those products. So we're in an environment that it's happening over time. And why is that happening at all? It has to do with the -- that if you are a practitioner and you need to operate in real time.
You do not want to be context shifting. You don't want to be going into a lot of different data sources. It's slower. It's actually costly, more costly. So as we've developed these products and clients have looked at the utility and they've gotten off of contracts, this has been going on for some time. And I think as the product suite has been getting better and better and better, the components all getting to product parity and beyond.
It's been accelerating. And yes, I think we're very early on in this. There's proliferation, there's a lot of observability point solutions out there. Like I said, all of the decision-making is leading towards consolidation in the single platform. So we think we're pretty early on in that trend.
Do your buyers still think about -- and we'll talk about it in the 3 core applications Infra, APM, log analytics. Do they still think about that as 3 separate products or the customers beginning to come to you and saying, please solve this.
No, they've -- for a long time. We've been selling as credit, so you buy $2 billion of Datadog. You go in and you use all this. No, they've never thought as different products. We're doing that in order to provide transparency to you all. It's one product. They don't care what they're called. They only care about doing their job, systems reliability engineering. So this happened a long time ago. That's what made Datadog and they think of it as the platform.
I want to touch a little bit about security. 10 million-plus business -- it's been out there for 3, 4 years. A couple of years now. So maybe for those that are a little bit unfamiliar with here, you tell us about your security journey, what you're doing on the product side? And maybe more importantly, what are you doing on the go-to-market side? That's very a very good thing.
So first of all, you have to say what security, okay? So -- these are the things we're not in endpoint security. There's some really good companies. We're not in network security. We're not in e-mail security. What we're in is cloud security. Cloud Security has 3 components. It has how the cloud is working, it's called posture management and set up to secure digital applications.
Two is cloud SIM. How are you using logs and other information to investigate what's happening? And 3 is code security. How are you engineering security into the code. And so for -- so not on-premise, not legacy, but for cloud applications, we've built this suite of the 3 products. I would say the 1 that we probably made the most progress on is cloud SIM.
Some of the reasons are it's off of our logs business, and we have an over $1 billion log business. We have a great largest observability logs. And the end market has dynamics where we've been an innovator in it.
So one of our -- so we've had 2 major strategies. One is attach the whole suite to cloud-native emerging companies and 2 is attach cloud SIM to more traditional companies where we have a strong observability logs. So that's been the strategy and it's working. In terms of -- that's the product strategy.
In terms of go-to-market, particularly for enterprises, it's a different go-to-market in that one, you have the influence of a buyer that is not a traditional buyer, the CS and even though they're getting closer together, that is a different buyer than DevOps.
And for some reason, I don't know, I'm too young. But for some reason, there was a distribution -- bottoms-up distribution that facilitated direct in DevOps. But security is a sort of highly central -- has been a highly centralized and if CISO has the [indiscernible] So it's a different buyer who buys through channels.
So what we've been doing is we've been working on selling our direct to our champions, but also investing in product experts or specialty salespeople who are going to try to penetrate CSOs and others and channels where we have a channel program like the other security companies. It's still early. It wasn't our DNA, but we're investing behind it as part of the overall security investment.
One thing that we've heard over and over from customers and partners is I'm the observability buyer that guy is a security buyer. Right. Is that how it's always going to be in your view? Or do you think one day that might convert?;
We think the whole strategy is that it makes no sense -- there's certainly territorialism. There's certainly -- but essentially, it's better -- vol up here, he would say it's idiotic not to design security into applications and to have all this come through.
So dev tech ops, we have seen signs and we believe it will come closer to closer together. A thing that we think will accelerate that is Agentic coding because that's going to speed up everything, and then it's going to require everyone to work together. So even though you're right, there are these separate buying groups.
We're seeing signs of them coming together. And we believe in the future, since we believe that businesses are in the and logical that they will come together, and if we can use the gains in technology from agentic content of detection of penetration, remediation, that will most likely help us in our attempt to scale security.
So in that vein, when you say genetic coating, it's getting pushed out from getting from the software development side and security has to deal with it -- does that feel like the you're beginning to pull in some of the security budget because of where that velocity of...
Progressive companies. We have been for some time, meaning that we have clients where it's all -- it's like I said, it's all knitted together. But you have a whole big world out there. And so it's a process. I don't know if I can say that in the last 6 months, we would see a sea change. We think it's going to -- it's an evolution, and we're -- and we believe it's going to happen. It's going to happen over time.
You guys are highly successful with cloud-native companies and cloud native strategies -- at your Investor Day, you talked about Cloud Prem product that you have -- so can you tell us a little bit about Cloud Prem, what's the strategy there? And how are you leaning into go-to-market with that product?
Well, essentially, we're leaning into it and go to market in the same way, meaning that if a client would find utility or a cost benefit from having data kept in their -- on their own servers. We want to have a product.
And so far, it's been that we have the analytics or we have the log and you keep the data. So we've also have products that allow the data to get in an efficient way of everybody pipelines -- so -- but -- so that's what we're doing. Now we're investing behind it. We have customers that want it, and we've been successful -- it still hasn't been the vast majority of the way our customers want to buy.
But what we're working towards is in difference, meaning that if you want to keep the data, great. If you want to give us the data, great. If you want to have all the functionality over to your side. And so that's taking time to get complete product parity where we have exact functionality.
That's taking time, and that's what Cloud Prem means. We're working on that. That's mainly for the first use case lows.
I got you. I wanted to ask you a question on durability of growth. You guys have great growth trends. And so how do we think about the drivers of the durability of the growth, whether that's cloud migration, platform consolidation and AI and what are you guys seeing that's giving you the confidence that growth continues in the passion it has .
Well, the durability depends on what your time frame is. Okay. So we always have believed and we're seeing that this is a very long time investment cycle. -- because such a high percentage of applications and infrastructure are still on legacy technologies.
So we've always said that if you want to look at this, this is a secular trend. And it can be cyclical, but it's also secular and it's got a lot. I mean you have 70% plus of workloads that aren't in the cloud. So we believe this has very long legs. In terms of is it going to be a straight line, meaning on every month, is it going to have the exact same thing.
We don't know. It's likely if proven you're going to have periods of investment, you may have periods of optimization. It's cloud software, it's consumption cloud software. So we can't predict exactly what the line is going to be in every moment, but we have confidence that it's very durable and it's very long because we're attached to huge market drivers.
Now we also -- if history repeats itself, we found that new technologies, of which AI is happening is a huge accelerant of this conversion. And so again, it's still too early. But if history repeats itself, that is likely to inflect the line upward faster to get to the same place 25, 50 years out.
Yes. Yes, that makes sense. I wanted to ask you a question on how Datadog thinks about product velocity and R&D investment and frankly, your guys' own use of AI within the organization. So you mentioned -- I think we talked about it yesterday, you got about 4,000 developers with an organization. So how do you think about leveraging AI and investment?
Yes. So step back, we've always been a product-led company we've been out investing we're bending over $1 billion in R&D. That's had tremendous benefit, meaning it's allowed us to invest in the platform at scale and the functionality.
We also have our company that has no shortage of things of functionality that we want to roll out. So that's been like epicenter to Datadog. Out invest everyone in R&D. Look at the pipeline of what we want to put in the market at a profitable price and creating value for clients and just look at your R&D resources against that.
That's been what Datadog has done. So what about coatings coding aid agent. So that is essentially another piece of raw material that we are using to try to accelerate the launch of features where -- we're not -- what do you call it, code math, it's agent Maxine, what's the total in [indiscernible] we're not talking [ maxes. ] We've never paid anybody rewarded anybody on the number of lines. We basically think about products. So it's all product, all those software developers, we call product people.
And so essentially, to the extent we can become more efficient in speeding up feature release. It's good for us, and we're finding that. We're basically experimenting around the interplay within that envelope on R&D between tokens and people. And we have a lot of experiments. We have places where we have keep the people. Let's see how fast you are with less tokens.
No. Constrain the people. Let's see how fast you get. And we're doing -- we're pretty nerdy engineering, wonky. So we have all this stuff going on, and we're trying to see what's going to happen. We believe that the componentry of R&D will shift somewhat. We don't know exactly to tokens from people, but we don't know the exact amount.
Have you been able to use AI internally with all that development that you have to help out with your own homegrown solutions in sales and marketing and G&A at all.
So we have AI -- there's 3 or 4 major use cases. One, the product itself. We talked about the models and the products. So those would be components of the product. Two is accelerate product release through software coating tools. 3 would be use AI for productivity of the employees and 4 would be what you're talking about. .
Are we able to use a large language models or AI to improve the productivity and the effectiveness of the different functions. And yes, I mean, there's many, many examples. We're using AI to automate the creation of deals and the processing of deals. To enable our salespeople and our market people to understand propensity to buy and direct our salespeople in places that have a higher chance of success.
So we have all of those -- I'm not going to list all the names, but there's lots of them like that. How do we enable salespeople in product training and things like that? How do we speed up all of the back office functions, whether it be legal, accounting, cash cycle, marketing collateral, all of that.
Yes, we have experiments or projects going on in many areas to try to do that. And what we're really thinking about mainly is how can we convert repeated repetitive administrative tasks. Towards more insights so that we can act faster and inflect the business.
So we have all that going on too. I mean we're not -- again, it's not token. We're not -- basically it's -- you've got to produce something from this, but we have a lot of opportunity. .
And remind us, what is the investment strategy in sales and marketing from -- how do we think about that? .
Yes. The investment strategy in sales and marketing is bottoms up. to be able to cover the high potential customers around the world. It has to do with investment in enterprise, all the way up government and enterprise biggest entities all the way down to start-ups on a lot of different to be able to cover them comprehensively and to be able to get lead gens from them, et cetera. then it has to do with geographic expansion like many U.S. companies, we were most developed and followed where the investment in cloud software was most intense was the U.S.
And we're finding many areas with great payback Brazil, Korea, India, et cetera, where we did not have on-the-ground presence. And we're developing packages of salespeople. Sales engineers, marketing dollars, maybe even data centers to be able to do that. So that's sort of where it is. In addition, the way to reach customers direct and then also channel that we're expanding.
So it's a bottoms-up business plan aimed at that micro level and how we can reach the broadest swath of customers around the world.
I got you. I know we're running up on time here. And so maybe M&A strategy. You guys are not afraid to go out there and acquire things and how are you thinking about your M&A strategy? Any changes in what you've done in the past -- and how do we think about that going forward?
Yes. I think we basically to date, not acquired streams of revenue, but acquiring product capabilities and the people. And we continue to do that. So when you think about building product -- we often build product and then we can enhance that through acquiring a product capability.
And that's the epicenter of what we do. And if there's opportunities, we'll continue to do that. In addition, I think we're open to something that bigger where we do acquire some customers as well, but that will really be dependent on can we integrate it in? And can we accelerate? Does that help us?
And so we're pretty principled on that. One of the things we really insist on is that the R&D team and the product teams stay at Datadog. So that means for certain companies sell move. We don't want that. We make it in the incentive structure. So we only acquire companies where they want to stay.
So that's sort of what we've been doing. It's been very successful. We've created some very big businesses. through that with not that big acquisitions. And I think that's the core with the reservation that we could look bigger to the extent it fits in, in our disciplined way.
I got you. Yes. Last question for you, David, and thanks so much for doing. Yes, you got DASH next week and so -- we're trying to get a little bit out of you of what -- as investors in the room and myself as I look at the schedule, is there anything I should be focusing on just to make sure I don't miss anything big coming on.
Yes, was background, DASH is a place where we make a lot of product releases we do on product strategy, it's for users. And so I think you're going to get -- you get a pretty good road map. And then if you look at who's speaking and everything, I think you'll see is going to have no surprise, a lot of AI content. So some of the things that we will be discussing here the AI for Datadog, data the dog for AI, con, all that well, I think will be fleshed out a bit more at DASH next week.
Got it. Thank you. We're all out of time. Thank you so much, David.
Thank you. Good interview.
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Datadog, Inc. — Bank of America 2026 Global Technology Conference
Datadog, Inc. — Bank of America 2026 Global Technology Conference
Datadog‑CFO skizziert Plattformstärke, Beschleunigung durch AI‑Adoption, wachsende Multi‑Product‑Monetarisierung und Produkt‑Releases auf DASH.
📣 Kernbotschaft
- Kernaussage: Datadog positioniert sich als integrierte Observability‑ und Cloud‑Security‑Plattform; AI (LLMs) dient als Beschleuniger für Cloud‑Modernisierung und Multi‑Product‑Adoption. Enterprise‑Landings und Produkt‑Meilensteine stützen die These eines langlebigen, aber nicht strikt linearen Wachstums.
🎯 Strategische Highlights
- Produkt: Konsolidierung auf der Plattform treibt Up‑/Cross‑Sell: Kernelemente sind Infrastruktur‑Monitoring, APM (Application Performance Monitoring) und Logs als gemeinsame Basis.
- AI‑Initiativen: Zwei Produktpfeiler: LLM‑/Inference‑Observability plus "AI for Datadog" (Bits‑Suite) zur automatisierten Diagnose und Remediation; Bits SRE bereits im Einsatz (~2.000 Kunden).
- Sicherheit & Cloud‑Prem: Cloud‑Security (Posture, SIEM, Code) skaliert; Cloud‑Prem‑Option wird ausgebaut für regulierte On‑Premises‑Use‑Cases.
🆕 Neue Informationen
- AI‑Traction: Hinweise, dass Hyperscaler und große Tech‑Labs Datadog nun auch im Training einsetzen (nicht nur Inference); aber Mehrheit der Umsätze bleibt production/inference‑orientiert.
- Meilensteine: Security‑Geschäft hat die $100M‑Marke passiert; mehrere Nebenprodukte durchlaufen $10M/$50M‑Skalierungsstufen.
- Guidance: Keine neue Quartals‑Guidance; nächste konkrete Produkt‑Details und Releases werden auf der Nutzerkonferenz DASH erwartet.
❓ Fragen der Analysten
- Enterprise‑Deals: Analysten fragten nach Treibern großer Deals — Management nennt bessere Go‑to‑Market‑Execution plus fortschreitende Cloud‑Migration.
- AI‑Monetarisierung: Nachfrage nach Klarheit, ob Training ein signifikanter Umsatztreiber wird; CFO hält Training für möglich, sieht aber aktuell Inference als Hauptquelle.
- Moat & Architektur: Diskussion zur integrierten Datenarchitektur als schwer kopierbarer Vorteil und zur Rolle von R&D (>$1bn) und Akquisitionen für Produktgeschwindigkeit.
⚡ Bottom Line
- Fazit: Für Aktionäre bleibt Datadog ein strukturell starkes Wachstumsstory mit überzeugender Plattformlogik und klaren AI‑Upside‑Optionen; kurz‑ bis mittelfristig sind die entscheidenden Beobachtungspunkte die Monetarisierung der AI‑Produkte, die Skalierung der Security‑Umsätze, Cloud‑Prem‑Execution und die konkreten Releases/Meilensteine auf DASH.
Datadog, Inc. — Bernstein 42nd Annual Strategic Decisions Conference
1. Question Answer
I can't even see any of you guys -- view in the middle -- Olivier is obviously a much more interesting and important person than me. But for those of you who don't know me, Peter Weed from Bernstein, I cover software. There's actually 2 of us from Bernstein who cover software that you might know, Mark Moerdler and myself. I do kind of IT infrastructure, dev type software, which is kind of my long-term background have been kind of around it since the late '90s, and you may know Mark, my colleague, he actually was a database entrepreneur back from the same time. So he covers databases and mostly like functional line of business applications.
And we are really fortunate today to have Oli from Datadog join us. Oli is 1 of the founders and the CEO of Datadog, a company that has been really instrumental in category that has really kind of emerged over the last decade that we now call observability, which is all about helping like when you ship a cloud application, you expect it to run. And this is a company that helps ensure that it's both up and it's running at performance before you even put it into production, you can predict how it might behave.
Now I recognize the audience there's probably going to be a variety of background in data and kind of where they are. I think it may be relatively obvious from some of the stock price action recently that things are going pretty well.
Oli, I thought it might be just interesting to kind of reflect on the last kind of 3 to 4 quarters and the acceleration that you've seen and kind of where has that really been coming from?
Yes. So I mean, look, First -- thanks for having me here. We have seen acceleration for the past few quarters. I mean, I won't bore you with the exact numbers. We deal in the filings. But we've seen acceleration. What's the most exciting to us is that it is not a specific customer, specific set of customers, specific side of the business. We've really seen acceleration across the board. And the way we look at the customer base today is we look at both the -- what we call the AI natives, which are largely companies that were started in the last few years built on AI or companies that were selling a little bit before that, that are the -- essentially the large builders and the most important building blocks of they are today.
So we see acceleration in that category, which sort of makes sense. I mean, everybody knows the AI is happening right now. So -- but what's even more interesting is we see an acceleration of the business outside of that. So in the non AI companies. And for us, that's a mix of the older cloud natives, which existed before AI and also all of the larger enterprises, whether they are large enterprises or mid-market, and we've seen acceleration across all of that. So on the AI side, obviously the AI companies are consuming a lot of infrastructure, building a lot of applications, running a lot of applications, and that's what we see on day-to-day basis.
On the rest of the market, we see also more applications, but we also see some growing adoption of AI itself. So we have -- we've disclosed in the last quarter that we've seen very large increases in volumes of our AI-specific products, whether that's the traffic we see to our MCP services or whether that's the traces we get into LLM observability product that really gets traces produced by AI. So we see inflection across all those points.
Oli, I think you've done a really nice job kind of helping people kind of understand like how you get paid and how you kind of ride the cloud wave. Maybe maybe describe like how you think about like where your value comes and like where your growth equation kind of comes from over long periods of time?
So the value comes from helping customers be on top of the complexity they create their applications. So meaning they ship applications, they have to understand what infrastructure is part of that application, how it's running, whether the application itself is running, if it's fast enough, what the users of that application are doing whether the application is creating the right outcomes for the business, whether the application is safe and secure. So all of that, that's what we do for our customers. One way to think about the growing importance of what we do is that, over time, developers have become way more productive.
So when you go back 50 years more than that, developers were hand coding every bit on punch cards and writing every single piece of code that was running-- then after that, there's been higher level languages, better interfaces, compilers, then after that, you've seen open source software. You've seen cloud, you've seen SaaS and internal -- at every single step of the way, you see an increase of productivity. What it means when you get higher productivity is that you produce less or you produce more in less time. which means that you don't really get to [indiscernible] as much to it, you don't understand what's actually going on.
And you see an even bigger acceleration of that today with the coding agents, where engineers can in a few minutes, with open application. They just have no idea what's going on. They probably don't even read the code, but they combine all sorts of different components into an application. So that increase of productivity creates a dramatic increase in complexity, and the problem we saw for our customers is we actually understand that complexity. We manage it for them. And in the future, we want to be even more an automate basically the way the applications run after the [indiscernible].
It's interesting. I think like 1 of the bare cases that has been pervasive around software is like now that we actually have these agents this complexity can now be handled and can't we just go ask whether or not it's Anthropic, Claude or any of these LLMs to just do it for us, how is my system doing? Tell me when it's down. Like, why does Datadog still have a role in a world where we have these AI agents? And maybe it's not today, but maybe 3 years from now, they get smart enough to do this.
So I mean, the 2 things I'll say. First of all, the companies that are building these kinds of models are also using our product to manage their infrastructure and their applications and everything else. So it is a hard job. It is consistently a harder job than writing the application itself. And that is why there's been this race has complexity over time. And everybody is going after it, including the leading companies AI [indiscernible] AI builders all the hyperscalers. So that's 1 thing.
The other thing I will say is that the kind of problems we saw are somewhat different in nature from what these fundamental models or financial models are built for. and operate at very different levels of data volume and real-time requirements. So we have 5 or 6 orders of managing more data than which is typically put in an we need to operate in the real time. So the analogy I would give to understand where we stand with the prime we saw versus what these models do is compared to self-driving cars.
And so mean today, it's working pretty well. You have self-driving cars everywhere. You could, if you wanted take a photo from your dashboard on your car and upload it to Claude and ask what you should do. And it will give you an answer, and it will be a pretty good answer. And we'll tell you actually you should make -- if you turn on the right, and that's why, and this is what's going to happen -- the problem though is that Claude will do that, but it will not drive your car in real time. If it did, it would do it poly, were worse than the algorithm that's or the mall that's running in your car.
And also, it would cost you $10,000 a day to drive your car. So that's a way to understand what these models do relate to what we do in our case, for observability, automating the life cycle of an application, automating the availability, the validation, the security of an application.
I think the other bear narrative like when you get through that, oh my gosh, it's actually a difference between like deterministic programmatic software and kind of probabilistic software, it's like, okay, well, I still have these code suggestion tools. And we've got some open sores like why can't I just like to ask it to build me this bet a programmatic software late, you're obviously not seeing that happen, like what's the disconnect between that narrative in the reality of like why the most innovative companies are turning to use Datadog as opposed to do it themselves.
Yes. I mean it doesn't make economic sense for you to do it yourself typically. And the reason for that is this is -- what we provide gives enormous leverage. So typically, for any dollars customers spend on us, they're going to spend $10 or $20 on their cloud provider. They're going to spend $20 to $100 on their engineering team. with the rise of cutting agents and [indiscernible] in general, maybe some of that $20 to $100 depending on their engineering team is actually going to go to these AI models instead -- so we're talking about a huge amount of leverage.
So when the -- and by the way, we help our customers make the most to optimize their spend on their cloud provider, on their engineering team, on their AI levels on all of that. So we're basically the small part of spend that helps our customers make the most out of the rest and accelerate and make more money, so at the end of the day, it makes no sense when you have them to do that. I'll give you a few more examples that we've had, so more recently. So we mentioned over our last earnings call that we also had a number of hyperscalers static adopting our products in their case for helping with their the development and training of their AI models.
And these are companies that culturally basically don't use any commercial software. They write everything themselves. They use open source, they have to completely homegrown by nature. Even those companies had to come to the realization of that, actually, it didn't make sense for them to do that. They would get better outcomes. They would get faster delivery of what matter the most to them. They would get better economics of it, and that would be better for the business in the long run. We didn't build Datadog to serve a handful of hyperscalers. That's not our business model. A business model is going is to go after every single company out there, have products with very broad appeal.
We think though that this is a great example of these hyperscalers just going for the first time, maybe through what every single other company has to think through, which is, okay, so what do I need to own? What should how do I get the best return on investment? What am I trying to achieve? I need to get growth, I need to get better economics at scale? What's the best way of doing that. I have finite resources, which should I focus on. And I think that's what we're seeing at play here.
So if -- can't be replaced by AI, just asking questions can't be coded, this place still has a tremendous number of start-ups, like I spend a lot of time on Hacker News, for better or worse. I would say, every month, there's somebody who's like celebrating the fact that they're trying to build some new observability platform. And you and I were talking about this a little bit, but beforehand, my history, I'm an old product manager -- years ago at Microsoft in the middleware category. And the 1 thing that has stuck with me this whole time and when I worked at McKinsey and other places, is that I always watch the buyer. And for me, what I noticed is that the greatest chance for a new entrant coming into a market was what the buyer changed, right?
So like you could say like, why does Salesforce exist and replace prior CRMs. Well, because the buyer moved from the CIO to the head of the function. Why is Datadog, I think, an amazing company that replaced prior generations of what we might have called monitoring software. Well, because we got the site reliability engineer and a new set of expectations and requirements when we move cloud delivery and management. If we look at AI, it appears, and I think you've made a good case for when we shed in the past, like the roles might compress again.
There may be several roles that need to get redefined if we're really going to have high velocity shipping security might need to be grouped in as well. And that looks like 1 of those scenarios kind of like the site reliability engineer that collapsed some old roles together and gave you an opening into the market, but I think you guys have been thinking about this almost from day 1 about like why that type of change actually is kind of like what you're almost hoping for because of the upside as opposed to being a threat.
So a couple of things on that. So the first thing I'll say is I mean there's a -- I think you understand when you say there's another new engineer building and observative product every month. I think it's every 2 weeks -- and it's been like that since the very beginning of the -- so I still remember the first fundraising meeting I took in the -- with VCs way back in 2010. And the first word that came out of the mouth of the investor where all monitoring because that's what it was called at the time, monitoring credit market. .
And then it went down here from there. The -- and it's always been like that. And I can't blame people for doing that, and that's what I did. I mean engineer, I started an absorbing company, and that's naturally I think we did approach it a little bit differently though. So our starting point was not, hey, let's build a better product [indiscernible] we're using that, we had it. We're going to build a better one. Or we're using that is too expensive, let's build something else. The starting point for us was, hey, I used to come from development. My cofounder used to come from operations -- technical operations. The 2 teams fought all the time -- and we thought, okay, so , maybe we can bring them together and have 1 platform that bridges the gap between the rules and things like that.
And that vision actually lended itself very, very well towards adding more roles, bringing more people into the mix, expanding the footprint over the lifetime of the company. And that's what we've done. We were actually quite lucky because -- what we didn't understand when we started that was that the collapsing of the role at the time between DevOps, we're at the center of cloud adoption. The whole DevOps movement was born at that time. And that's when you saw those rules become closer. And we saw that pull in the market. but you see even more of that happening today.
I mean you see securities being brought in, you see with the advance of cutting agents, now instead of large deals with specialists, you're going to have smaller teams with people wearing many hats across product, design, engineering, security and many other functions. So I think we're going to see even more on that. The last thing I would mention because you talk about resisting disruption. And we built also the company very deliberately in a way that keeps us in touch and honest when it comes to the low and bleeding edge of the market. So we have more than 30,000 customers. But the bottom half of those 30,000 customers represented about 1% of our revenue. So we do not serve that bottom half for money, it actually cost us money to serve those customers.
We do it because those customers are -- they are small companies, they're individual students. We also have people on the free tier that we only have included in that. And what those people do is they keep us honest with respect to the simplicity of the product. They also help us see what's coming in the market because we see they adopt all of the new stuff way before the large companies do that. So we see that coming. We get many of what we need to build for. And whenever we break things because we try hard to accommodate our largest customers that have very sophisticated needs and that make our products more complex. We see -- actually, we hear from those smaller customers, and we also see in the numbers that really something is not working as it should be working there.
The alternative is what most software companies do, which is they quickly understand that most of the money comes from the higher end of the market. As a result, they focus to care mostly about their large depressed customers. and then they end up being on the path towards future escalation. And before you know it, you end up with products that are what I call enterprise abomination, and we all live with them every day in the office. We know exactly where they are. And I think that that's -- you don't come back from that basically. That's where we become irrelevant over time.
I think we've focused a lot of this conversation is like some of these like bear cases around the people have. And -- maybe we should turn it a little bit to some of the opportunities, right? So you all don't rest. Obviously, I think you spend more in R&D than pretty much the entire rest of the sector put together. So you're shipping a lot of things. And if we look historically at the S curves that the business has gone through, maybe you started with metrics, actually really kind of collaboration and the metrics and then APM and then logs, and these have each kind of grown to being kind of $1 billion type opportunities. There are several things that you've been putting out that you, I think, have been very hopeful that can become some of those next desk curves. -- whether or not it's security, whether or not it's AI monitoring, the GPUs, modeling that you guys have been putting out. when you look at the acceleration that's going on right now, how much can you kind of thank those new things for this versus kind of your existing footprint?
What's interesting is most of the acceleration, like mathematically, it comes from the existing stuff. And when you think of -- like we have the I think we said like 14 of the top 20 AI companies using us, including the very largest of those. Like they use the same traditional products as the rest of our customer base. So by and large. So that gives you a sense of the shape of the market in general. When you look at the observed category, so there is gotten a number that we put every year, but we're #1 there was ability according to Gartner in -- or at least in the closest -- the category had as closer to observability, I forgot the exact name of the category. .
And -- but we only have about 13.6% of that market right now in a market that is growing pretty far -- pretty fast. So it doesn't take a ton of imagination to see where there's a 5x from there just from the core capability, looking at infrastructure applications, end users around those applications, logs and all of that stuff that's that. The new part of the market is everything that relates specifically to AI. Part of that is what we call AI for Datadog, which is who we can do more for our customers and really expand beyond the observatory category. So basically automating the whole for them, not just being in the business of telling humans where things are going, but being in the business of fully running and automating the application, it's promotion to production, it's repairing it when there's an issue, making sure it's secure at any point in time, there's a lot of automation we can do with that.
Another area is what we call [indiscernible] which is observing and understanding all of the AI components our customers are using. And mostly it's fall into 2 categories. One is the AI models our customers are using within their applications or within their agents, which are nondeterministic models and which can't just be tested in development and then validate a ship to production, you have to keep observing them all the time. Like they're like humans, you have to get to know them and you spend time all the time and you keep watching, and you see what's going on and you keep adjusting. So that's 1 big area.
Another area is adapting to the whole new world of agentic coding when developers can produce a lot more applications, a lot faster. But would they still come do faster is getting those applications to production. Now they still need to make sure that those work that they do what they're supposed to be doing, that they provide the right outcomes for their business that they are secure, that they keep working once they've been put into production and when other people are also making changes to the world around it, so that's a huge -- right now, we see a huge increase in the volume of co-change that are being made and applications that are being shipped, and there's a big opportunity for us there, too.
I think there's probably like 2 kind of natural places to take this. Maybe we start with the Datadog for AI. So if we think about some of the things that are going on, they're obviously like there's some very basic uses of AI, but as we start to get to agents look, maybe beyond coding copilots, there isn't like a lot of depth of use of agents. But as we get more and more of that, there are some kind of unique observability problems that come up with essentially monitoring like the behavior of the agents over time. And there are some companies that have come out, things like LangChain and BrainTrust and these types of things that are designed to kind of tackle some of that job, like how do you see Datadog working alongside of or instead of some of these kind of born and AI components that are there to observe kind of the behavior of agents?
Yes. So I think there's 2 extremes to that market. There's 1 side which is everything that's in production. And when you talk about things that are in production, it doesn't make any sense to separate the AI from the non-AI components. For 1 thing, what the agents do is -- so they have a lot of reasoning, but also they use a lot of tools. And the tools are actually apps. So when you monitor the whole thing, you basically end up monitoring like largely apps with a little bit of AI in sprinkle. So when you're on production, it doesn't make any sense to have different tooling, and that's something that we will -- like we develop, we have an element [indiscernible] product for that reason and something that we will want to own in the end.
On the other side of that spectrum, you have what happens in development. So when developers are tinkering, they're playing on their laptop, their testing various things. Historically, that side hasn't been very platform in that in a company, you don't have 1 of them and everybody plugs into it, but whether you've had many of them. And these were more a matter of choice and taste for the individual developers. So the equivalent there could be the IDEs, the developers we're using. I'm old enough to have leave some of the AMAX versus VIAs. So I remember people being very opinionated about the editors they use and things like that. And whereas absorbability, you have only 1 production application. So like everything has to plug into 1 environment to 1 thing in the end and that's platform in nature.
So what's not completely clear to us today is how much of that is they've clearly developed a purely local non-platform lots of it of usage in any company, some homegrown, some and source, et cetera. And what part is in of basically back there, we have to go to own fully the production side of things.
So when you kind of look at that opportunity going forward, I think perhaps 1 of the challenges is it's very dynamic, like how we want to do all of this stuff is somewhat of a work in progress. How do you think about your own investment in kind of being part of the frontier there, so you're in the right place at the right time when things start to solidify and become a little bit more common across organizations.
Yes. So I mean we spent a ton of time like watching our customers and what is they do and how they work. And so we have the luxury of catering to every single layer of the stack in the customer. So most of our business is with large enterprises. But we also serve a lot of start-ups in AI, whether they are super large-scale model makers or the companies 1 level below that are largely AI native and building on AI. So when you look at the largest, it's interesting to see how they work but it might not be completely transferable to the rest of the market because those companies have unlimited access to inference for 1 thing. And also for a number of them like almost vertical wall of demand in front of them.
So they are not in the situation that both of the companies are in. So they might make different choices and that might the way they operate might not carry across. When you look at the tier below that, though, like the companies that are, I mean, still very successful going fast in AI, but are still buying most of their influence from somebody else and have to make some hard prioritization goal in terms of what would they work on and not and have more relatable growth for the rest of the market. I think from there, there's a lot we see and we can learn in terms of where the world is going.
We see the trends pick up like a few quarters before the rest of the world might and we get some interesting insights in terms of how our products are being used and we need to be able to support those companies as they do that.
And I feel dumb. I feel like I should have almost even asked the question in a slightly different way because I realize for the audience, they might not fully appreciate your product-led approach to the organization, which you're kind of describing some of the outputs of product-led is something that I have been kind of in love with ever since like I got enamored with Atlassian flywheel approach background in 2010, and I tried to apply it to several businesses like building it out of Dropbox and things like this. like maybe help people understand what is special about that product-led approach to the organization with the growth function and with product management being so tight with discovering these opportunities and delivering and why that allows you to stay so innovative?
Yes. So the whole business is built around bottom-up product adoption. So we -- our product is typically adopted by the record files and then the people who actually do the work. We build around a unified platform, which is very important, meaning every single new product will build as part of that platform. Whenever we do M&A and we acquire company we do platform. So everything is part of that tightly integrated in 1 single platform. We charge per usage. So the whole business model is usage. I mean there's a few tiny parts of the revenue that are based. That's because we compete in categories that are purely based. But the vast majority of our revenue is completely usage-based, which also is interesting because right now, it allows us to I mean basically, we don't have any transformation to undergo to get into an AI edge where the notion of seed gets disrupted and you have to charge for outcomes for value per something.
We're already usage base, so we can very easily adapt our model. Everything around the adoption of our product is -- everything around the business is geared towards the adoption of the product. So when we land the customer, we're already deployed typically and we just see the usage start growing from that time. What this gives us as a business is a great way to understand which products to build and not build for our customers and what is valuable or not. Again, we use age based. We [indiscernible] about having that usage or having new products being attached to new SKU, meaning that we get very clear signal about what's valuable and what's not in our products. which allows us to keep developing a lot of the right things.
So that's -- and if you follow the business, were knowing the industry for very quickly expanding the product footprint very quickly, improving the existing products and be very good at growing new lines of business. And we have a lot of tasks in our earnings around the adoption of those businesses.
The other things we get from having this product-wide approach to the adoption and bottom-up adoption, is that we have a very efficient go-to-market. So we spend significantly less as a percentage of the top line on go-to-market, which then the typical enterprise business is which allows us to invest about 30% of the top line on the R&D, which then feeds the flywheel of building more product and building more differentiation and being relevant for the long term.
Maybe the asterisks on that now has been that you are actually starting to build some enterprise sales capability. like what drove that evolution where you keep kind of the product-led core, but you realized that some enterprise overlay was important. And how has that kind of worked in...
Enterprise has been around for a while, like we built that team many years ago. So the -- all that's baked in. What's important to understand is that it's enterprise but bottom up. So it's never the case or maybe I can happen once. But it's never the case that you call up the CIO and you're super impressive in your golf game and you end up with a deal that gets done, that's not will happen. .
In our case, we start with the teams, the teams adopters. And then we make sure that we connect between the teams that are adopting us and the leadership in those enterprises, so that they understand what is their buying and what the ROI is and things like that. And so that we can enter growing and longer-term agreements with those companies. But even with the large enterprises, we mostly land very small. -- the ASPs when we land are in the, call it, mid-5-figure to low 6 figures every year. which is very small for this kind of enterprise deals. And then we grow those customers for the very long term. And we announced on the earnings call, we typically have very interesting land deals or consolidation deals we make in the 6, 7, 8 figures annualized. But most of our deals start more and they grow and they -- we tend to have very, very efficient sales, thanks to that.
The 1 thing that we're doing today that is a little bit different is the new sales motion we're adding is that we're adding some overlays for selling security very specifically to the [indiscernible] because that's not the most we had before. And we find that it's a little bit different -- different enough to warrant a slightly different team to handle that. But that's specific to security to a CISO in the largest enterprises.
And by the way, maybe talk about that a little bit like why is security such a natural part of what you're doing? And obviously, you have security vendors that are also making some acquisitions into what looks like competitors in your space. Like how do you see that playing out between like your role in cybersecurity and what some cybersecurity vendors are doing?
Yes. I mean, look, the end of the day, the thesis we had when we started the company that you should bring Devon ops together also extends to security. It doesn't make sense for security to be separate. -- the teams would work well together, they should speak to same language, achieve the same role. And we see the same -- we see this accelerated by the adoption of AI, where you'll have the same person basically having to carry to wear many hats in care about security as well. So we think that, that bottom of adoption from the developers and the ops people is going to reach into security. And is, in the end, going to be -- it's going to become much more of a bottom-up motion than a upon motion in terms of how that adoption.
From a technical perspective, most of the signals you need to secure an application, you get observability. You have everything that happens in the production environment, you have everything that happens on the way to production in the core, in the testing environment. You have the behavior of the end users, you have the behavior you have the developers. You know exactly who's changing what and when, so all of that is the information that you need to fill into the security models, and we're uniquely positioned to get that as well.
So we went down the path right now of like some of the expansion opportunities organization and the commercial motion and why that's really helped you be successful. But I think you pointed out there's like the other side, which is AI for Datadog. And while it's still relatively early, there's kind of several investments that you're making there, everything from the its AI agent to some of the new modeling stuff with Toto that you guys are doing. Maybe help the audience kind of understand some of those things that actually can add incremental value, reduce the human time, add more predictability that you guys can do?
Yes. I mean, the high-level goal there is to automate right, and to do more than observed and to really automate -- so 1 thing a lot of our customers go through is so they use us to observe and monitor the applications and something [indiscernible] 30 a.m. and we work them up and then they start Zoom call with 20 people on it, that last 3 hours from 3 a.m. to 6:00 a.m. The site is down, business is upset. I mean you can imagine -- Yes, very costly, very disruptive, not anyone's favorite part of the job. So there's a huge opportunity to automate there.
And it used to be fairly hard do that. But with the new technologies in AI are really opening doors that were just not quite available before. So what we do today is we have products under operations side and on the security side, they do that automation. We have a bit, that's a name. So sorry, agent BI security agent. And what they do is they run investigations for you. So for example, in the case of the outage I mentioned earlier, instead of having like a 3-hour Zoom call with 20 people on it, 4 minutes in at an analysis that says, "Oh, by the way, I find out what was broken. This is what this is what it is. These are the 3 people who know how to fix that. This is the fix I propose, not sure we do it.
And I mean that's already life changing for those customers. And typically, this is the way they like they see they turn this on, maybe they forgot the tuning on and then the gain this incident. And then they get on to that long zoom call, and then after the Zoom call, they look at their notification and they were asked, "Oh my god, 4 minutes into it, you had it already. So -- and that's the light of moment from them and they start that. We have a similar agent on the security side that does security investigations. And there, the focus is mostly to cut the noise. So the teams that do security response have tons and tons and tons of investigations to run. 95% of them are more even are just benign.
And we -- a big part of the job there is to make sure to get to the super quickly, so they can focus on other things. And so we do that as well. So that's what we do today. If you squint, you could say, hey, some of that you could also do from you use cloud or and you give them MCP tools to acquire your data and maybe they can come to the to the similar reasoning and come to a similar conclusion. The next level of what we're building though is about having that intelligence directly inside the data plane at with all of our real-time data and to drive the automation itself, so models that are specialized that can run on very large volumes of data at a very attractive cost and with very low latency, so we can fully automate the operations.
There are some first outputs of that. You can see, we published 2 versions of a time series model like a financial time series model, which is called TOTO and you can look for it online. This model is very interesting because it is a model that is -- that was trained on observatory data almost exclusively, but that generalizes very well to other types of time series. So it can actually -- like it's state-of-the-art across domains, not just for viability. And so it's actually really good at what they're forecasting even though it was trained on mostly application of the ability data.
What's also exciting about it is that it's a model that scales, meaning that you can train a larger model from the same data set with the same architecture and even the same hyper parameters and you end up with high performance. And that's not something that has ever been achieved in time series models before. We have been achieving very famously in language models, starting like the most visible case of GP2, and we know what happened next. I think there's -- we start to see the same opportunity with these models. So now we're busy basically extending those models beyond time series, when I say time series. -- are mostly timestamps and values. We're extending that towards including the rest of observed data, whether that's logs and traces and application topology and network data and user data and all of that stuff, so we can really fully model and be predictive on our customers' infrastructure. And the idea there is if we build that properly, we can automate a lot of our customers' operations.
And I think the point being that like an LLM is designed to kind of represent human language. This is a completely it's a semi structured set of data that you would love to have a model like an LLM, but now this is a machine learning model optimized for that. As a result, its performance is much better than you can ever get out of LLM.
Yes. And also, these are -- like these are very different types of LLM are very bad time series for example. And so these are -- the architectures are even though the models are transformer based, so a lot of deep learning, transforms a lot of it is similar, but the architecture of the mall is actually fairly different.
Yes. Well, LLMs don't understand ordinality. So like you need a model that has that as a structure of it for this to work in different ways. We can obviously go much deeper on some of these things. But before we run out of time, I think it's also like important to perhaps reflect on some of the deployment model flexibility that you've been providing customer I mean it's almost like exhausting when you think of like the level of innovation you guys have been able to put out. I think that you could probably help us reflect on like from a buyer standpoint, 1 of their frustrations when they're forced to have a single deployment model that may not be ideal, whether or not it's for data residency or credits they already have. So maybe help us understand some of what you're doing with bring your own cloud and some of these models.
Yes. I mean -- and just to zoom out, customers in general, they face just an explosion of the amount of data and applications and everything, right? So -- and so there's -- in absorbability, there's a perpetual quest for efficiency, and making sure that would you spend on measuring auditing, rating your application remains predictable and within range of what you were expecting. For that, there are 3 core mechanisms. One is you need to have a feedback loop that lets you understand what you're consuming and what's valuable and what's not and what you need to do more or less of. And that's something we built big part of the product is making sure that the right people have the feedback loop at the people who care and who capture their information, see exactly how much value they're getting out of it and how much is costing them. So that's 1 part.
Another part is to be to get ever smarter on how much of a sample you need to understand the data. And that goes back to all the smart building the models, et cetera. etcetera. And the third part is to keep innovating on how you can, how efficient you can be at storing and acquiring and managing the data and all the various topologies you can employ to make that work for various customers. So on that last one, One thing we started doing last year, and we see quite a bit of demand for and we're accelerating on is, we are doing some we call bring you on cloud options for our customers to deploy our product. meaning that they can store the data on infrastructure that they manage themselves even though we still run and update the application for them.
And the reasons for that are -- so we see cost at large scale is 1 of them actually have petabytes of data, that's something that you probably won't. Other reasons would be data resiliency lows, and we see the world in general is fracturing into smaller zones as opposed to one big go. So we expect a lot more of that in the future. Even though today, it's still a native for most customers, we expect that to be more front of mind, maybe 1, 2, 3, 5 years. It's hard to tell when exactly. And the last reason might be that customers have -- maybe they have a large data center, they already built and they want to use. Maybe they have a large commitment with a specific cloud provider, and they want to use the what they've committed already for that. Like there's all sorts of reasons why customers might want to control more of the deployment there.
Historically, we had focused on being purely SaaS and there were a few reasons for that. One is, I mentioned earlier that we thrive on being product-led and product adoption, meaning it's very important for us to be able to iterate very quickly. and also to understand what customers are using and not using and what's valuable and valuable. .
So we never offered an on-prem version of our software early on for that reason. Like we thought it would be a huge tax on innovation. And also it would make us a lot more a lot number in terms of who we build product. And we've seen that play out. Like most companies that start having a product that has some success in the enterprise, get offers, they can't refuse early on of having buildings on-prem versions of their product. And that's a great idea in the short term and a horrible idea in the long term because those companies end up slowing down a -- the way we built this technology now is bring you on cloud, allows us to have the best of both worlds because we still manage and run and update those applications and meter those applications. But at the same time, we can run a data plan fully within control of our customers and on their infrastructure.
And between this and some of the stuff you guys have done with FedRAMP perhaps this even leads to some of the opportunity you could see the scale around because like if I look at many of the other software companies I cover, somewhere between 7% and 15% of their revenue come from federal. And I think you guys are -- if David's comments earlier, we're accurate closer to like 1%. So you could see even just on that 1 customer category, the type of revenue opportunity that it opens. We only have a couple of minutes left. You talk to a lot of investors, be talking a lot of these different events. What do you think the most underappreciated aspect of Datadog's forward-looking opportunity is?
I mean, there will be 2 halves to it. 1 is the world is exploding where they are right now. And this means so much more stuff so much more complexity, so much more infrastructure. And we see that play out with the large dialytic today, but that's going to come to the rest of the market. And so that's a huge opportunity for us. If there's only 1 category that remains, and I know everybody here has been debating the software ever going to be worth anything ever again. Well, I mean the answer Genies yes. But the -- if there's only 1 category that is left in the world, it's observability because the 1 job that remains for us humans is to control the machine and understand what it's doing, understand whether it's delivering the right outcomes, how much it's costing and whether the intent of the -- of what we wanted to do is actually what would get performing in the end.
So I think that's a huge opportunity for us. There's a lot to be there. It's a challenging market because it's changing really fast. So there's a -- that muscle we built on product innovation, I think, is going to be brought to bear, but that's -- we see that as a huge opportunity. The other half, the more boring half is that all of that is driving the need for standard observability. Those large AI companies are consuming large amounts of infrastructure and applications in the same way the other companies are -- and as I said earlier, like we have less than 14% of that market, and that market is growing and is going to grow faster, I think, now as the -- as you see this huge CapEx investments in infrastructure and general and it's not use GPUs anymore. It used CPUs and everything else as these agents need to use tools.
And so I think we -- that part of the business, the boring the existing part of the pan, that's not new form factors, your plication or anything. That part has another 5 or 10 x into it, and that's very exciting.
Well, you heard it here first. The only business that will remain after the robots take over everything else is observability in Datadog. So make sure that you're ready to be an SRE in your future. Oli, thank you so much. I really appreciate you taking the time here and sharing with the audience your experience and kind of where Datadog is going.
All right. Thank you.
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Datadog, Inc. — Bernstein 42nd Annual Strategic Decisions Conference
Datadog, Inc. — Bernstein 42nd Annual Strategic Decisions Conference
Datadog sieht beschleunigtes Wachstum über AI‑native und traditionelle Kunden, setzt auf Produkt‑Led‑Wachstum, Automation und erweiterte Deployment‑Optionen.
🎯 Kernbotschaft
- Fokus: Beschleunigung bei Umsatz und Nutzung breit über AI‑native Firmen, ältere Cloud‑Natives und Großkunden hinweg; nicht nur ein Nischen‑Effekt.
- Strategie: Produkt‑getriebene, nutzungsbasierte Plattform als Hebel — schnelle Adoption führt zu organischem Ausbau der Footprint pro Kunde.
- Ziel: Von reiner Observability zu Automation: nicht nur Fehler melden, sondern Vorfälle automatisch analysieren und (teil‑)beheben.
🚀 Strategische Highlights
- AI‑Integration: Ausbau von "Datadog for AI" und Observability für Modelle/Agenten; Überwachung nondeterministischer Modelle und agentischer Applikationen.
- Product‑Led‑Flywheel: Bottom‑up‑Adoption + einheitliche Plattform + Usage‑Pricing erlaubt frühe Signale für sinnvolle Produktinvestitionen; hohe R&D‑Quote (~30% des Umsatzes).
- Security & Ops: Sicherheit wird integriert (bottom‑up), neue Security‑Overlay‑Vertriebsstruktur für große CISOs; Automatisierungs‑Agenten reduzieren Noise und Untersuchungszeit drastisch.
🆕 Neue Informationen
- Modell TOTO: Eigenes time‑series Modell (TOTO) mit starker Generalisierung auf Observability‑Daten, gedacht für Echtzeit‑Prognosen und Automation.
- Deployment: "Bring‑Your‑Own‑Cloud"‑Optionen ermöglichen Kundendaten auf eigener Infrastruktur bei gleichzeitigem Managed‑Service‑Betrieb.
- Adressierbarer Markt: Gartner‑angabe ~13,6% Marktanteil; Fed‑/Gov‑Umsatz noch ~1%—klarer Upside durch FedRAMP und Data‑residency‑Angebote.
❓ Fragen der Analysten
- Kann AI ersetzen? Management: LLMs können assistieren, aber nicht die Echtzeit‑Skalierung, Latenz und Datenmengen managen; Observability bleibt notwendig.
- Wettbewerb/Startups: Viele neue Tools, aber Datadogs Plattform‑Ansatz, breite Nutzerbasis und kostenlose Nutzer als Frühindikator sollen Schutz bieten.
- Kommerzielle Entwicklung: Diskussion um Enterprise‑Overlay; Antwort: überwiegend kleine Anfangsdeals, dann organisches Upsell; Security‑Sales werden gezielt ergänzt.
⚡ Bottom Line
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Datadog, Inc. — J.P. Morgan 54th Annual Global Technology
1. Question Answer
Welcome, everybody. Thank you for joining. It's a great pleasure to be here with Olivier Pomel, CEO and Co-Founder of Datadog. Olivier, thank you for joining us.
Great to be here.
I think we'll start off on a great note. This time last year, you were on stage with us. We highlighted that you were one of only 4 enterprise software companies growing mid-20s plus. We said something very rare was happening at Datadog a year later and looking back, I think maybe we understated that a little bit. You're now growing over 30% at a $4 billion scale. So can you help us in layman terms understand the problem that you're solving out there? Why it's so critical for customers and what do you think the phenomena that are fueling your growth at scale?
Yes. So I mean, look, we do observability and security. So we sell to engineers and product teams and our customers. We help them understand whether the software, the services that they're shipping are actually working. They're working as appropriate for their customers, if they are fast enough and if those products deliver the right business value for them and for their customers. So that's fundamentally what we do. We serve every type of company from the 10-year startup, the newest AI company all the way to the largest and the oldest enterprises and with pretty much everything in between.
The reason why we see demand, I think there's 2 aspects. One of them is we're in still fairly early in a super cycle of digitalization and cloud migration. So we started the company 15 years ago. It was right at the beginning of the cloud migration. That's still ongoing. And that's still a big driver of our business and still something that's going to keep going for many, many years. And then the second aspect is, I'm sure it's not lost on anybody in this room that everything is changing with AI. There's a lot more that is being built that is being shipped in software. There's a lot more interactions that are being automated. And all of that creates new kinds of complexities and new kinds of surfaces that and also, frankly, quite a bit more infrastructure. And all of that needs to be managed, monitored, observed, secured, and that's what we do.
Yes. Yes. I was preparing for this. I want to say you guys made it easy to come with some of these questions because you had such a good Q1. Yes, I think one of the best prints we've had this earnings season, 32% revenue growth rate, as we mentioned, that's $4 billion scale, accelerating for the fourth quarter in a row. Largest sequential add in a while, a very, very healthy raise, really just a lot of strength across the board. I'd love to kind of decompose that a little bit. Where are you seeing those pockets of strength? I think it's more than just AI, right? Maybe what surprised you? And what do you see kind of persisting going forward?
Yes. So look, the -- as we said on the call, I think on the earnings call, we saw acceleration across every single part of our business. We saw acceleration with the brand-new AI-native companies, whether they're small or very big. We saw also acceleration with the rest of our business, which is even more interesting. So the non-AI part, all the companies that were around before AI started taking over. I think the drivers are a little bit different there. I mean, on the AI side, obviously, we see that part of the ecosystem blowing up, like the AI is getting into production, some use cases just coding are very real and scaling very fast.
And this is feeding a number of large model companies but also all sorts of application companies that are being built around that. So I think the drivers are fairly clear there. What's even more interesting for us is that the bulk of our business, the rest of our business that is -- that existed before AI became a thing. That business is accelerating as well. And part of that is those companies have to -- they understand they need to modernize and modernize faster so they can be ready for AI. Part of it is just that we're still very early in cloud migration. There's a number we like quoting, which is that I think Gartner has this report every year on the market share in ITOM and a number of other fields. And we're the leader in observability, we're the #1 there, but we still have only 13.6% of the market according to them.
So this tells you how early it is in the market for us, how much opportunity there is ahead of us, even factoring out all of the new developments with AI, all of the new explosion of demand we can see there. And so we think we're still early in a super cycle there.
Yes. Yes. And definitely, some threads will have to pull on in a little bit. But one topic that's been out there for the entire time we've covered you all is this concept of customers doing it themselves, using open source now or building it. And it's been persistent, even though none of the data points really supported that much. I think your retention is stellar. But this last quarter, you guys started talking about getting the hyperscalers as customers, right? And if there was anybody who could do it, they do have it, right? They have these tools within their own ecosystem. So if we think about it that way, like if even the hyperscalers concluded, they need to buy from you rather than use what they have. I mean, was that surprising to you at all? And what do you think that says about the value proposition that you have and even the moat that you've built?
So I mean I wouldn't call it surprising, but it's definitely a very interesting proof point because the way we see it is the reasons to build it yourself are usually mostly cultural. That's because you want to build yourself, you want to have your teams do it or somebody on the team wants it so bad and nobody else around them wants to prevent them from doing that. So that's cultural. Typically, you don't get nearly as good of a result when you do that. For one thing, it takes a lot of time and a lot of focus that you should spend somewhere else. So typically, when you try and build it yourself, you end up with a solution to -- in 2 years from the -- to the problem you had last year. And that's typically not great.
You also end up -- justify what you might think when you go into it, much worse economics, and that's not a fantastic solution long term. That's something that many of the hyperscalers, again, are happy to live with because for cultural reasons, they want to in-source everything. Now what we see happening now is there's an extremely competitive situation right now around the development of AI and I think it really focuses the mind for many companies. When they realize, "Hey, wait, actually, instead of waiting 2 years for this, we can have it now, and it's going to run better and cheaper in the end." So what are we doing? What should we be doing there? So again, our business model in the end is not to serve the hyperscalers. There's not enough of them. They are too fickle also for cultural reasons, as I mentioned earlier.
But for us, it's a great proof point. Even the companies that have virtually unlimited access to top talent and a strong cultural bias for building use our product. It means that it really doesn't make sense for anybody else to build their own.
Yes. Yes. I think that it's an excellent ironman argument for what you guys have been differentiated. And I just had a conversation with a partner where he made a very interesting point that I hadn't thought about, which we're asking about why coding all that. And their comment was AI has accelerated the pace of code being generated, and it's increased the competition because everybody can do it out there. And so the effect that it has is the opposite is now if you don't use something that's really trustable and powerful like Datadog, you might actually be hindering your development process, and that's your bread and butter. So in fact, the effect is that it makes people more reliant on something like Datadog. Do you see that dynamic?
Yes, definitely. And look, most of the -- actually, pretty much all of the top 8 or 10 coding companies or -- coding companies, whether you're talking about the models people use in production or the large companies or the products that are built more for the consumers, all of those companies use Datadog behind the scenes. And so that tells you about the very specific need there is there. Look, at the end of the day, we see there's so much more stuff that is being built, it's being produced so much faster that, by definition, the folks who produce or that have no idea how it actually works.
That's the least understood thing about productivity is that the more you increase productivity, the more complexity you create because folks manipulate way more things in way less time and as a result, doesn't go through their brains and they don't understand what's going on so they need help to actually understand what happened, to actually make sure it works properly, to make sure it delivers what it's supposed to deliver for the business in the end to make sure it keeps working, when everything keeps changing around it to make sure it's secure, and that's what we do.
Yes. I think a great point to kind of get into the AI-native cohort that you guys have 22 AI native spending more than $1 million and 5 spending more than $10 million. And a lot of the focus tends to go on some of the larger ones. But I think the impressive part is how diverse even that has got foundation models, codegen, Vertical AI. So when you look across your book, where in the value chain do you kind of see the strongest opportunity? And what is the differentiation you have for those customers?
So I mean, those customers have like a high pressure to deliver a lot and deliver very fast. And look, the core of what we do is what they all start with. So we cover everything from end to end from the bits that go through the CPU, the network, the GPUs all the way up to the end users, how they're using a product, whether they are coming back, whether they're completing what they're supposed to be doing, how much business value they generate for you in the end. And we cover absolutely everything in between in a way that's fully integrated. If you go to any of our competitors' website, they all say they do it, the reality is it's actually really, really hard and really differentiated to do it well, and that's why those companies all use us.
This is -- when you think of the investments they are making, whether it's on their engineering teams, their research teams, their GPU fleet, all of that goes to waste if you do not build -- understand how to build the right thing and then ship an experience that works for your end users.
Yes. Yes. The need to perform is the highest for them. I think one of the most striking comments that you had on the Q1 call was the change in posture with regards to training. I think the quote was last year, we said training was not really a market for us yet, and we're actually starting to see it become a market. So that's -- it's a big step function change, I think, in people's minds. When did you start to see this happen? Was it -- maybe you don't like the word surprise, but was is it surprising to you guys? And what do you kind of see about that opportunity looking forward?
Yes. So this one was actually a bit of a surprise, yes. So it made intuitive sense to us before that training might become a market and because we saw -- look, a while ago, training was mostly pre-training. It only made sense for 5 to 10 companies in the world to do it, it was large scale. It was completely homegrown not a great fit for building a product typically. But we saw that the technology changed quite a bit. So models went from being mostly pre-trained to being largely post-trained. The post-training was becoming increasingly specialized to different types of verticals. The stacks that are used for post-training also are becoming richer and richer. So now when you post-train a model, you're going to run all of those different environments, basically, you're going to run all the applications you can run, simulate behavior in those applications, capture what comes out.
So you end up running way more complex tasks for doing that. And then we saw -- instead of having 5 to 10 companies doing that now there were 50 to 100. So intuitively, it made sense to us that something might be more interesting there. We were surprised, though, to see a number of different customers, including multiple hyperscalers come to us for training at about the same time and which tells us there's something happening and there's potentially the emergence of a new market there. Again, too early to call it because the technology is changing fast as the markets are changing fast. But if we get into a situation where we go from 50 to 100 of these companies to 500 to 1,000 to maybe more, then that becomes a really interesting market and there's a real problem to solve, and we can do it.
The other thing that's interesting, if you look at the evolution of the technology is we're probably going towards models that can learn on an ongoing basis. So instead of training a model, whether that's pre-training, post-training, if you keep improving your model with online evaluations and online improvement, then that becomes really very much ongoing production concern and something that you can repeat in many, many, many different companies over there. So we are hopeful, interested in that -- it's not the core -- it's still small compared to the inference business compared to everything else that happens in the stack that our customers are running. But it's an interesting new green shoot, I would say.
Yes. Can you -- do you have a sense you said they kind of all came to you at the same time. Do you have a sense of what the trigger was from their perspective? Was it a lot of this stuff going to post training? Is that just something that makes more sense for you guys that don't have solutions for it like, what was the catalyst?
I think the -- a lot of these companies are on a bit of a similar clock. So everybody woke up to ChatGPT at some point and then there were a number of internal efforts started in a number of different places. Some of these efforts worked, some of these don't. Yet you have these cycles that companies live through and when something didn't work exactly the way you want, initially, then you try and reset and do things differently. I think part of it is that part of it is companies being somewhat aligned on that on the same because they all compete in the same market.
Yes, yes. Okay. So let's think about the fact that blossoming out of AI, right? Where we're seeing this move, like you said, beyond just a handful of companies. I think there's been a lot of indications from people across the stack in the software space talking about that hinting at it. I think maybe that's underappreciated by a lot of people. Like I said, a lot of focus just goes to those kind of very well-known LLM companies. But could you provide your thought on that? You said it might democratize quite a bit more, right? So both on the training and inferencing side, whichever one you going to dig into, like how are you seeing that democratization happen? Are we literally in the very first inning of that? How do you see that curve growing?
I think we're still super early. I think the focus for most companies or most of users of AI today is to make sure it works. So everybody is getting from -- step one is, let me make it work once and then step 2 is, okay, so now let me deploy that at scale across my company across similar use cases and things like that. I think we're still very much in that phase. We are not at all in the phase of, okay. So now what else can I build on that or how do I rationalize it? Or how do I optimize, that's for later.
That later might come sooner if we see the explosion of the AI company's revenue continue at the rate it is right now, that money is coming from somewhere. And it's -- there's probably going to be a push for rationalization sooner rather than later. But the mode right now is still very much, let me get it to work. Our mental model for what the market looks like in the end is that it's similar to what you see in the overall cloud infrastructure or even the database market. Like database market you have a number of options up there. You can have -- you can buy a closed-source database that you're going to run yourself. You can buy closed-source cloud databases that you don't run yourself that are completely black boxes or turnkey and if somebody else is running them for you.
You can use open source one that you run on infrastructure somebody else provides for you. You can run the open source on your own infrastructure. You can build your own databases and all of those actually coexist like there's reasons for all of those to exist and customers typically are going to mix and match a number of those. They're going to have different cloud providers they're going to have different database providers, you're going to have a bit of everything in there. My guess is we're looking at a market that looks like that for AI inference.
Yes. I want to get to non-AI cohort accelerating, which I think is, again, a big part of the story, but one last one a couple of years ago, we kind of gave you this analogy, at least that was our thinking, which training is like a bottle rocket and inference can be like a steady compounder to get the time you kind of agreed with that framing. We touched on it a little bit, but do you think that maybe that framework has changed a little bit where the training might be a little bit more of a steady compounder on its own as well?
So it's inching closer to being an ongoing recurring thing but it's still a little bit one-off, like what we see still you have these large training runs or these smaller training runs, but there's still easily run like you do a run, then you do another one and then maybe nothing happens for a few days, then you do another one. And these also tend to be still somewhat like custom coded, like you don't have like a standard way of doing it that every single company out there is using. So it's a big improvement from where it was a couple of years ago where again, only a handful of companies were doing it. It was extremely hand-coded, absolutely not production minded in general like it was kept up basically by people babysitting those training jobs night and day.
And being like very large pretraining runs and then nothing after that. But we're still not yet at the point where it's an ongoing, always on every day of the week, live with customer data kind of operation. I think we still don't know whether the market is going there. We think it might be, but that's for the future.
Yes. Got it. So moving to the non-AI cohort. So the core customers they've been accelerating, I think, every quarter for a little while now. As you've said, as we've said many times, your story is about a lot of customers and a lot of things going in the right direction. But it has been accelerating. So I'm sure the pieces are kind of similar, but what's changed? I mean, a year ago to now, what is going on in this core drivers that's pushing that a little bit higher?
Yes. I mean, look, so we do have some proof points that those customers are starting to adopt some AI in production. It's still small relative to the size of those customers and still a small driver of our growth there. Like we see traffic, for example, in our MCPs and traffic also to our LLM observability product. We see a very strong growth. I think we released some numbers in the earnings call on that. But that's still a small amount, but just give us an idea that these customers are moving there. But the bulk of it for these customers is that they are still modernizing, moving to the cloud. We get into more of them because we have successfully built up sales capacity.
We go to market in more regions and more segments. We get great return on investment on that. And then we've been expanding the product -- set of products. We can sell in the categories we sell into. And we have enough of those products that are reaching product market fit, getting to inflection points in their growth and where we basically see great adoption and consolidation from customers in our product. So I would call it the boring side of the business. It's not AI revolutionizing everything. But it's a predictably high return on investment, very buildable part of the business where we keep building those products, it makes sense to our customers, and we keep investing in the sales capacity because we are still early in what is a very large market opportunity.
Yes. Yes. I wanted to touch on that bit, SRE. Even before you guys have launched that, I talked to a few people and they're pretty excited about it, saw a lot of value in it. I think you guys have a 100,000 investigations since launch, 1,000 customers. Really going well. I'd love to hear what you see on that front in terms of customer utilization. And one thing we do here is that the more autonomous, the technology, the more powerful it is, customers do have a bit of a challenge of how do you integrate that into the workflow, because you kind of have to change how you run your business. So is that something you see as a real hurdle? Or are there customers out there who are kind of really pushing the edge there?
I do. So we see a ton of pull for it, and it gives us a lot of areas to develop in the product. So one thing we keep hearing from customers is I want it to go faster into auto resolution. So initially, we were worried that if it does too much, it creates a trust issue and it's hard for customers to control. But with AI taking hold pretty much in every single part of our customer's businesses, I think that train is leaving the station now and folks are getting comfortable with automation. And so they are pushing for more and more end-to-end automation with it. So maybe -- okay, it's fine. You told me what was the issue? Why it was there? Who introduced it, how to fix it. Now give me a button to fix it or maybe even better, fix it for me and then tell me about it. So we're working on that.
A second area of pull we hear from customers is, okay, this is great. This works really, really well. But I wanted to work across my other systems. So it should work services within Datadog, but also I'm using some other logging system. I'm using some other security tools, I'm using all these different things. I have a lot of open source, can you work across all of that. So we're also pushing so that Datadog actually connects to all those bits and investigate across all of those different systems. Another area we're investing in is getting more proactive and predictive. So we don't have to wait until you run into an incident to investigate, maybe solve it or prevent it even and so there's quite a bit of R&D that goes into that.
So we're developing our own models for that. We've released actually 10 days ago or the second version of our time series foundation model called TOTO and you can look it up. There's a blog post and some results that we've published there. This model is open-weights, but we're also being adopted by the community as well. And what's really exciting there is -- so it's a time series model. It's a general purpose, even though it was trained almost exclusively on observability data, it performs extremely well on everything else. Actually, it's state-of-the-art across all time series use cases, not just observability. And it is a competitive field. Every single large company has time series models. So it's very exciting for that reason. It's also very exciting because it's a first time series model that shows scaling, meaning we can train it with more data and train larger models for longer and we get better performance.
It used to be that it didn't work for time series model. Like we all know that what started the current AI revolution we're living through is the fact that we saw large language models scale, like we saw, and I think it was started with GPT-2, we saw that you could throw more GPUs and more data and you get better results. I think we're getting to that point with time series models. So it's very exciting for us because that's the path for us to get from, okay, we run an investigation after you had an incident to we're going to be predictive. We're going to understand what's going to happen next in your systems, and we can run AI directly within our data plane without having to get outside of Datadog, which is very exciting.
So that change in kind of being able to feed more data that could really kind of bend the curve on the capabilities.
That's what we're working on. Yes. That's exciting. And again, it's research. So -- but if research is good enough that we can open with it, we can open it up, and we see a large amount of adoption from it.
And what do you think that would look like once you start being able to do that, I think, is it charging for like issue that you've proactively resolved? Or how would you think about that?
I mean right now, we charge for investigations for it. Long term, we don't actually know what the model is going to be in part because the broader market is still figuring out how to package intelligence. And so it's not clear yet what customers will relate to the most there. And so I guess we'll see. The short of it though is, for us, it doesn't really matter because we have a usage-based business model in general.
And so it doesn't matter whether we have a new dimension in usage that relates to in this particular type of investigations or whether that gets attached to other parts of usage we have, whether it's on the data volume we process, the number of events, the footprint our customers have in the cloud, like there's a number of different ways to look at it. So for us, it's not a big deal either way.
Yes. Let's talk a little bit about your R&D, your headcount and kind of how you're handling that. You guys are obviously kind of very forward-leaning. We had a discussion last night at dinner about how you guys are kind of thinking about putting productivity and R&D through people and then through code, tokens, however you want to think about it. Can you just frame that discussion and how you guys have set it up?
Yes. So I mean, the short of it is we are currently -- like if you think of what drives or limits our growth. We're limited and driven on 2 sides. One is the sales capacity we have and we're still early there compared to the number of markets and segments and customers, we need to be talking to. So we still have to grow that capacity. That one is still largely human-driven like the buyers are humans maybe at least for the foreseeable future, the humans will be buying. We'll see if that changes at some point, but that means the sales capacity is largely driven by humans.
And we're still growing that as fast as we can. We get great return on investment on that. We're also driven and limited by the number of products we have in relevant categories with the right amount of functionality and quality. And that is driven by our investments in engineering and R&D. Historically, that's been mostly about human labor and how many people are in the team. Now maybe there's a bit of a mix shift maybe you will have the same overall R&D investment, which right now is around 30% of the top line, but some more of it will go to tokens or GPUs and less of it will go to labor, I think it's unclear, but we know we'll keep investing. And we also know that right now, we're also -- we keep hiring. We think we can still scale. We need to still need to scale, and there's still a lot more we need to be for our customers and a lot more demand out there.
When you say that you're growing as fast as you can in terms of the sales and marketing side, is the limiting factor, just your ability to hire people?
Well, when you talk about sales and marketing and sales capacity in general, it's -- you can't just think of it in terms of a big pool of labor. You need to think of it in terms of the right people with the right territories in the right segments, everywhere around the world. And so it's way more of a bottom-up kind of a thing than a top down. And so -- and that's actually really challenging to do well and at scale.
Yes. Zooming out a bit at the end here. Everybody's kind of seen the -- all the models. There's an LLM du jour, it seems like ChatGPT, Gemini, Claude, so on and so forth. Do you see that leapfrogging effect? Do you expect that to continue. What is your view on how that's evolving?
So it's a super competitive market right now, which is fascinating because these are products that, on one hand, look like commodities because you can hotswap them pretty easily and from a far, it's hard to tell which one is better from the consumer. But at the same time, it's an incredibly competitive market where improvement is very rapid. Similarly to what we've seen with the cloud like 10 years ago, like there was a fear at some point that Amazon was going to run with everything, and they would compete with everyone in every single field. We've had a little bit of the same and it didn't turn out that way, right? I mean it's a very healthy multi-vendor, very innovative marketplace where you have these large-scale vendors that provide things that kind of are largely commodities with some differentiation, but not all that much.
And it's a very dynamic marketplace. My guess is we're going to see the same happen with the AI models. I think we're well on our way to that already, there is multiple vendors, they compete. There's a lot of innovation. There's a range of frontier paid versions. There's a range of open source versions that are lagging behind, but not crazily behind. And so we -- my guess is that we're not going to be in that situation either. What's interesting, though, is that for customers and users of those models, it's really hard to understand how well they work, how they compare, whether they still work the same way they used to, whether something has changed, whether something would be more appropriate for them.
And we think it's a big opportunity for us and for observability in general, like our job among many other things, is to tell them, "Hey, that thing you're using, it's actually not performing as you thought it was or it changed or something else changing is better or this is where you can mix and match them and I think it creates a long-term opportunity for us." The same way we've had an opportunity with the various kinds of clouds being mixed and matched by our customers.
Yes. Another vector of growth. I think at our 2024 TMC conference, you had this comment where you said, it doesn't take a lot of imagination to see how we can get to 5 to 10x the size we are today. I think you were about $2.5 billion run rate then and now you're at $4 billion and the comment back then were like, listen, the ITOM market is growing at a healthy rate, and we're winners in that market taking share, so we're going to grow even faster. We've talked about AI in a bunch of different ways today. Do you think that's transforming that TAM that you have? I mean does that change this concept of how big you can get?
So I mean, on the first part the part about the lack of imagination, I can -- we can still grow the same way without imagination. We're still in a similar position. I think I remember that time -- I remember the Gartner number we quoted at that time was around -- had around 10% of the market. Now we have around 13.6%. And so the math that gets you to the 5x is pretty much the same as it was at the time. And that's without entering massive new categories or without huge tailwinds in AI.
Now the thing that's new now is this explosion of AI and we think it opens up a number of other opportunities. In particular, we can do so much more and we should do so much more in automation, which allows us to deliver a lot more value to our customers. And we think observability was only ever one half of a solution so yes, okay, you've observed, but now what would you do? And I think there's a lot more we can do to automate. Yes. So that's the exciting part.
Yes. We're coming down to the last few minutes here. We'd love to ask this question, which is when you're hopefully back here in 12 months, what do you think that the audience is going to know or see come to fruition that you're kind of seeing right now? Like what's going to surprise that you're kind of already seen in the pipeline and not discussed as much as it should be.
I mean, look, the -- I don't know if it's going to be truly surprising to anybody here, but the amount of stuff being built and the way the development cycles are collapsing is creating so much opportunity for us. Just on one hand because of the sheer volume of stuff that's coming up, but also on the other hand, because the value is moving from the act of writing code to everything that comes before and after. So what should I work on? How do I know it's working? How do I know it's safe. How do I know it's actually -- my users actually find value in it. All of that creates such an amount of -- such amounts of opportunity that, again, I don't think it's always understood by the market, especially some days where [indiscernible] these trends, definitely, is understood at those times. But I think it's -- for us, it's a huge driver of short and long-term growth.
Yes. And we've had a lot of such days between now and the start of the year. We've got just a few seconds left. Anything on security, I mean, it's one of those areas that's growing very fast in the background. Where do you see that going?
So it's exciting. I think there's 2 areas in particular where we find great satisfaction over the past couple of quarters. One is code security. I mean that whole field is upended by coding model. And so there's so much more to be done there, and we find a great amount of demand for it. So that's exciting. The second area, we find a lot of success in these -- our cloud SIEM product. And with resonates really well with the market there is a combination of 2 things.
One is it's a really top of the line, event management, storage, log management system that lets you stream data from anywhere to anywhere, storage in all sorts of extremely efficient way, curate very well. And that's because it comes from our observability product. So it's already way above what a pure-play security company would do, for example. And we combine that with the surprisingly good best AI security assistant. I say surprisingly because we were surprised by it, and we find that it constantly rewards customers when we show them that. And it's fairly unique. You don't see anybody in the market that has this combination of the super good data back end with the super flexible with the AI on top of that. Most companies try and focus either on one or the 2. And so that resonates very well in the market.
Yes, full solution. Thank you so much for your time and your insights. Really appreciate it.
All right. Thank you very much.
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Datadog, Inc. — J.P. Morgan 54th Annual Global Technology
Datadog, Inc. — J.P. Morgan 54th Annual Global Technology
Pomel erklärt: Datadog profitiert weiter von Cloud‑Migration und dem AI‑Boom, treibt Observability, Automatisierung und neue AI‑Use‑Cases voran.
📣 Kernbotschaft
- Kern: Datadog sieht sich als zentrale Plattform zur Überwachung, Sicherheit und Automatisierung von Software‑Stacks; Cloud‑Migration plus AI‑Einführung treiben die Nachfrage.
- Marktchance: Laut Management ist der Markt noch jung (Gartner‑Zahl: ~13,6% Marktanteil für Datadog) — viel Raum für weiteres Wachstum.
🎯 Strategische Highlights
- AI‑Adoption: Schnelle Nachfrage von AI‑native Firmen und bestehender Kundenbasis; AI beschleunigt Code‑Produktion und erhöht Bedarf an verlässlicher Observability.
- Produkt‑Expansion: Investitionen in Automatisierung (SRE/Auto‑Remediation) und Cross‑System‑Integrationen, um Investigations end‑to‑end zu machen.
- Sicherheit: Fokus auf Code‑Security und Cloud‑SIEM kombiniert mit AI‑Assistenten als Differenzierer.
🆕 Neue Informationen
- Training‑Workloads: Erste klare Nachfrage für Model‑Training (post‑training) — mehrere große Kunden und Hyperscaler testen/setzen ein, mögliches neues Marktsegment.
- Time‑Series‑Modell: Veröffentlichung der zweiten Version des TOTO‑Modells (open weights), zeigt Skalierungspotenzial für prädiktive Analysen.
- R&D‑Mix: R&D bleibt hoch (~30% des Umsatzes historisch); mögliche Verlagerung Richtung mehr GPU/Token‑Aufwand statt reiner Kopfkosten.
❓ Fragen der Analysten
- Hyperscaler: Warum kaufen selbst Hyperscaler Datadog statt In‑House‑Lösungen? Antwort: Kultur vs. Effizienz — AI‑Druck führt zu Outsourcing, Proof‑of‑Value.
- AI‑Monetarisierung: Offenheit, wie Automatisierung/Prognosen bepreist werden; Geschäftsmodell bleibt usage‑basiert, mehrere Preissetzungsoptionen möglich.
- Skalierbarkeit: Nachfrage‑treiber: Cloud‑Migration, breitere AI‑Adoption und Ausbau der Sales‑Kapazität; Hiring und passende Sales‑Territorien sind limitierende Faktoren.
⚡ Bottom Line
- Fazit: Gespräch bestätigt: Datadog profitiert strukturell von AI‑ und Cloud‑Trends, liefert konkrete Produktinitiativen (Training, Time‑Series AI, SRE‑Automatisierung) und bleibt frühphasig in einem großen Markt — positives Signal für langfristiges Wachstum, kurzfristig aber Abhängigkeit von Investitionen in Sales und R&D.
Datadog, Inc. — Q1 2026 Earnings Call
1. Management Discussion
Good day, and thank you for standing by. Welcome to the First Quarter 2026 Datadog Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded.
I would now like to turn the conference over to Yuka Broderick, Senior Vice President of Investor Relations. Please go ahead.
Thank you, Lisa. Good morning, and thank you all for joining us to review Datadog's first quarter 2026 financial results, which we announced in our press release issued this morning. Joining me on the call today are Olivier Pomel, Datadog's Co-Founder and CEO; and David Obstler, Datadog's CFO.
During this call, we will make forward-looking statements, including statements related to our future financial performance, our outlook for the second quarter and the fiscal year 2026 and related notes and assumptions, our product capabilities and our ability to capitalize on market opportunities. The words anticipate, believe, continue, estimate, expect, intend, will and similar expressions are intended to identify forward-looking statements and similar indications of future expectations. These statements reflect our views today and are subject to a variety of risks and uncertainties that could cause actual results to differ materially.
For a discussion of the material risks and other important factors that could affect our actual results, please refer to our Form 10-K for the year ended December 31, 2025. Additional information will be made available in our upcoming Form 10-Q for the fiscal quarter ending March 31, 2026, and other filings with the SEC. This information is also available on the Investor Relations section of our website, along with a replay of this call. We will discuss non-GAAP financial measures, which are reconciled to their most directly comparable GAAP financial measures in the tables in our earnings release, which is available at investors.datadoghq.com.
With that, I'd like to turn the call over to Olivier.
Thanks, Yuka, and thank you all for joining us to go over a very strong start to 2026. Let me begin with this quarter's business drivers. I'm very pleased to say that our teams executed very well and delivered revenue growth of 32% year-over-year, accelerating from 29% last quarter and 25% in the year ago quarter. We showed broad-based acceleration of revenue growth across cohorts, including both our AI and non-AI customers. Our AI native customers cohort continue to grow and diversify rapidly, both in the number of customers we serve and the scale of those customers. In this quarter, including new land deals with 2 of the world's biggest AI research teams, helping them improve and optimize their training workflows. I'll talk more about that in a bit.
Even more impressive was the growth in our non-AI customers. Non-AI customer revenue growth accelerated again this quarter to mid-20s percent year-over-year up from 23% last quarter and 19% in the year ago quarter. We think this is a sign of strong continued cloud migration, greater adoption of our products, and customers of all kinds accelerating their use of AI. Finally, churn has remained low with gross revenue retention stable in the mid- to high 90s, highlighting the mission-critical nature of our platform for our customers.
Regarding our Q1 financial performance and key metrics. Revenue was $1.01 billion, an increase of 32% year-over-year and above the high end of our guidance range. We ended Q1 with about 33,200 customers, up from about 30,500 a year ago. We also ended with about 4,550 customers with an ARR of $100,000 or more, up from about 3,770 a year ago. These customers generated about 90% of our ARR. And we generated free cash flow of $289 million with a free cash flow margin of 29%.
Turning to product adoption. Our platform strategy continues to resonate in the market. For example, 56% of our customers now use 4 or more products, up from 51% a year ago. 35% of our customers use 6 or more products, up from 28% a year ago and 20% of our customers use 8 or more products, up from 13% a year ago. So we're landing more customers and delivering value across more products. And our business continues to grow. Our total ARR now exceeds $4 billion, and our quarterly revenue exceeded $1 billion for the first time in Q1.
This is a big achievement for all of us at Datadog and is a product of years of investment in building and innovating for our customers. But we are still just getting started. Of our 26 products, 5 are over $100 million in ARR, another 3 are between $50 million and $100 million ARR. We're working hard to build and deliver further growth in those products. And this leaves 18 other products, which are earlier in their life cycles. We believe each has the potential to grow to more than $100 million over time.
Moving on to R&D. Our engineers enabled with the latest AI coding tools are building rapidly to help our customers confidently and securely deploy their applications. So let me speak to a few of our product launches this quarter. Let's start with AI. As a reminder, we're talking about our AI efforts in 2 buckets: AI for Datadog and Datadog for AI.
So first, AI for Datadog. These are AI products and capabilities that make the Datadog platform better and more useful for our customers. In March, we launched our MCP server for general availability. With MCP server, developers access live production data to debug their applications directly in their AI coding agent or IDE.
We delivered Bits AI Security Agent, which autonomously triages Datadog Cloud SIEM signals, conduct in-depth investigations of potential threats and delivers actionable recommendations. We've seen Bits AI Security Agent reduce investigations that could take hours to as little as 30 seconds. We also shipped Bits Assistant now in preview, which helps customers search and act across Datadog using natural language prompts.
Moving on to Datadog for AI. This includes Datadog capabilities that deliver end-to-end observability and security across the AI stack. We launched GPU monitoring, enabling teams to understand GPU fleet utilization, workload efficiency, thermal and power behavior and interconnect performance. This drives higher GPU ROI and operational reliability.
Our customers continue to move forward with their AI activities, and we can see that in their usage of the Datadog platform. We now have over 6,500 customers sending data for one or more of our AI integrations. Though this is only 20% of total customers, they represent about 80% of our ARR.
And our customers' usage of AI within Datadog platform continues to grow rapidly. Bits AI SRE agent investigations have more than doubled from December to March. The number of spans sent to our LLM observability product nearly tripled quarter-over-quarter. The number of Datadog MCP server tool calls quadrupled quarter-over-quarter and the number of Bits Assistant messages increased by a factor of 12 in that period.
While we are aggressively building with and for AI, we also continue to expand the Datadog platform to deliver against our customers' increasingly complex needs. To speak to a few of these efforts, last month, we launched experiments for general availability. Experiments work hand-in-hand with our feature flagging product and combine best-in-class statistical methods with real-time observability guardrails so companies can test for impact, choose among alternatives quickly and ship with confidence.
In addition, our customers now benefit from APM recommendations. By analyzing telemetry data from application performance monitoring, real user monitoring, profiler and database monitoring, APM recommendations automatically identify performance and reliability issues and most importantly, explain how to fix them.
And we announced our plans to launch our next data center in the U.K. We see a large opportunity to serve our British customers as cloud adoption accelerates in regulated industries. Last but not least, we are pleased to have received FedRAMP High certification from the U.S. federal government. With this certification, we can now move forward with federal agency customers that require FedRAMP High to handle sensitive workloads.
Meanwhile, we continue to expand our product offerings, go-to-market teams and channel partnerships for public sector customers, both in the U.S. and internationally. So our teams were hard at work again, and we're looking forward to sharing many new products and future announcements at our DASH user conference on June 9 and 10 in New York City.
Now let's move on to sales and marketing and highlight some of the deals we closed this quarter. First, we landed 2 large deals, a 7-figure and an 8-figure annualized deals with the AI research divisions at 2 of the world's largest technology companies. These organizations are building and training the most advanced AI models in the world. It is critical for them to reduce engineering friction and increase training velocity, but fragmented internal and open source tooling made it harder to identify and solve issues and reduce engineering and research productivity.
By using Datadog, both companies are accelerating their pace of innovation on their hyperscale AI training workloads. And this includes optimizing their workflows using GPU monitoring on large parallel GPU grids.
Next, we signed a 7-figure annualized expansion for an 8-figure annualized deal with a leading online recruiting platform. This customer is centralizing on Datadog to reduce complexity, drive developer velocity and improve efficiency. With this expansion, they will replace a stand-alone tool with Datadog LLM observability to correlate LLM signals with APM and user experience data. This customer will grow to 16 Datadog products, including Datadog MCP server.
Next, we signed a 7-figure annualized expansion for an 8-figure annualized deal with a Fortune 500 bank. With this expansion, this customer will migrate their remaining log data into Datadog, fully replacing their legacy log vendor. Most notably, our Flex Logs give them granular control over costs while meeting strict compliance requirements. This customer uses 10 Datadog products, including Bits AI Security Agent to accelerate incident response with AI.
Next, we signed a 7-figure annualized expansion with a leading global hedge fund. This customer operates thousands of on-prem hosts and network devices. At that scale, their open source monitoring stack has become operationally unsustainable, impacting portfolio managers and investment analysts.
With this expansion, they will replace their entire on-prem observability layer with Datadog infrastructure monitoring and network device monitoring and will have unified visibility across their cloud and on-prem environments. This customer will expand to 11 Datadog products.
Next, we landed a 6-figure annualized deal with a Fortune 500 insurance company. This company's fragmented observability stack led to long outages with incidents spotted first by their customers instead of their tooling. By using Datadog and consolidating 3 legacy APM tools, they expect to move from reactive responses to proactive incident detection. They will adopt 10 Datadog products to start, including all 3 pillars and LLM observability.
Next, we signed a 7-figure annualized expansion with one of the world's largest travel groups in APAC. This customer was using Datadog on one business unit, but in 2 others, they were juggling multiple tools and lacked actionable insights. By consolidating 6 legacy open source and cloud monitoring tools, the customer saved money and improve platform resiliency and performance. This multiyear commitment positions Datadog as their strategic observability provider.
And finally, we landed a 6-figure annualized deal with a leading Latin American fintech company. This customer serves tens of millions of users across critical financial flows. Their rapid growth outpaced their fragmented front-end monitoring setup and outages expose them to financial, operational and reputational risks.
By adopting our digital experience monitoring suite, including RUM, Synthetics and product analytics, they now have full visibility of user activity with the cost control they also previously lacked. This customer will start with 5 Datadog products. And that's it for our wins. Congratulations again to our entire go-to-market organization for a great Q1.
Before I turn it over to David for a financial review, I want to say a few words on our longer-term outlook. We are pleased with the way we started 2026 as we support our customers' inflection in AI usage and application development and as they lean into our AI innovations, including Bits AI Security Agent, Bits AI Security Analyst, Bits Assistant, Datadog MCP server, GPU monitoring and many more.
There is no change to our overall view that digital transformation and cloud migration are long-term secular growth drivers for our business. But we now have an additional secular growth driver with AI as we help our customers deliver more value with this transformative new technology. Now more than ever, we feel ideally positioned to help customers of every size and every industry as well as all types of users, whether humans or AI agents, so they can transform, innovate and drive value through AI and cloud adoption.
And with that, I will turn it over to our CFO, David.
Thanks, Olivier. This was a very strong quarter for Datadog. Our Q1 revenue was $1.01 billion, up 32% year-over-year. Our 6% quarter-over-quarter revenue growth is the highest for Q1 since 2022, and our $53 million quarter-over-quarter revenue added is the highest ever for Q1. That included the strongest quarter of sequential usage growth from existing customers since the first quarter of 2022.
We also delivered an all-time record for sequential ARR added to the quarter. ARR growth accelerated in each month of Q1, and we see a continuation of these healthy growth trends in April. We also achieved strong new logo bookings. New logo annualized bookings set a new all-time record by a significant margin and more than doubled versus a year ago quarter. These included wins in observability and included some of our newer products like security, data observability and Flex Logs. And our new logo average land size also set a record and more than doubled year-over-year as we continue to land larger deals.
Revenue growth accelerated with our broad base of customers, excluding the AI natives, to mid-20s percent year-over-year, up from 23% last quarter and 19% in the year ago quarter. We saw robust growth across our customer base with broad-based strength across customer size, spending bands and industries.
Meanwhile, our AI native customer growth continues to significantly outpace the rest of the business. This group continues to diversify and grow, including 22 customers spending more than $1 million annually and 5 spending more than $10 million annually. This group includes the leading companies in foundational models, code-gen tools and vertical-specific AI solutions.
Next, regarding our retention metrics. Our trailing 12-month net revenue retention percentage was in the low 120%, up from about 120% last quarter. And our trailing 12-month gross retention percentage remains in the mid- to high 90s.
Now moving on to our financial results. Billings were $1.03 billion, up 37% year-over-year. And remaining performance obligations, or RPO, was $3.48 billion, up 51% year-over-year, with current RPO growing in the mid-40s percent year-over-year. RPO duration increased year-over-year as the mix of multiyear deals increased in Q1. As a reminder, we continue to believe revenue is a better indicator of our business trends than billings and RPO given their variability.
Now let's review some of the key income statement results. Unless otherwise noted, all metrics are non-GAAP, and we have provided a reconciliation of GAAP to non-GAAP financials in our earnings release. First, Q1 gross profit was $807 million with a gross margin of 80.2%. This compares to a gross margin of 81.4% last quarter and 80.3% in the year ago quarter. As we've discussed in the past, our gross margin varies from quarter-to-quarter with investments into innovations for our customers, offset by efficiency efforts.
Our Q1 OpEx grew 31% year-over-year versus 29% last quarter and 29% in the year ago quarter. As a reminder, we continue to grow our investments to pursue our long-term growth opportunities, and this OpEx growth is an indication of our execution of our hiring plans. Q1 operating income was $223 million for a 22% operating margin compared to 24% last quarter and 22% in the year ago quarter.
Turning to the balance sheet and cash flow statements. We ended the quarter with $4.8 billion in cash, cash equivalents and marketable securities. Our cash flow from operations was $335 million in the quarter. After taking into consideration capital expenditures and capitalized software, free cash flow was $289 million and free cash flow margin was 29%.
And now for our outlook for the second quarter and for the fiscal year 2026. First, our guidance philosophy overall remains unchanged. As a reminder, we base our guidance on trends observed in recent months and apply conservatism on these growth trends. In addition, as with last quarter, we are applying a higher degree of conservatism to our largest customer.
So for the second quarter, we expect revenues to be in the range of $1.07 billion to $1.08 billion, which represents a 29% to 31% year-over-year growth. This guidance implies sequential revenue growth of $64 million to $74 million or 6% to 7% due to the strong growth of revenue in Q1 and into April. Non-GAAP operating income is expected to be in the range of $225 million to $235 million, which implies an operating margin of 21% to 22%.
As a reminder, in Q2, we will be holding our DASH user conference, which we estimate to cost about $15 million and which we have reflected in our operating income guidance. Non-GAAP net income per share is expected to be $0.57 to $0.59 per share based on approximately 369 million weighted average diluted shares outstanding.
And for fiscal 2026, we expect revenues to be in the range of $4.3 billion to $4.34 billion, which represents 25% to 27% year-over-year growth. Non-GAAP operating income is expected to be in the range of $940 million to $980 million, which implies an operating margin of 22% to 23%. And non-GAAP net income per share is expected to be in the range of $2.36 to $2.44 per share based on approximately 372 million weighted average diluted shares outstanding.
Finally, some additional notes on the guidance. We expect net interest and other income for fiscal 2026 to be approximately $170 million. We expect cash taxes for 2026 to be approximately $30 million to $40 million. We continue to apply a 21% non-GAAP tax rate for 2026 and going forward. And we expect capital expenditures and capitalized software together to be 4% to 5% of revenue in fiscal 2026.
To summarize, we are very pleased with our execution in Q1. We are well positioned to help our existing and prospective customers with their cloud migration, digital transformation and AI adoption journeys. And I want to thank Datadogs worldwide for their efforts.
With that, we'll open the call for questions. Operator, let's begin the Q&A. Thanks.
[Operator Instructions] Our first question today is coming from the line of Mark Murphy of JPMorgan.
2. Question Answer
Congratulations on an amazing performance. Olivier, is there any way to conceptualize the growth in the sheer raw volume of code that's being produced in the world today due to adoption of code generators such as Claude Code and Codex and Cursor because they seem to be developing the capability to take on full projects. And some of the charts are showing these capabilities are just exponentially exploding upward in a straight line. I'm wondering how much of that code is going into production and therefore, driving activity for Datadog?
Well, we definitely think and see that there's many more applications being created. There's going to be way more complexity in production. We see some of that happening already today. Some of those new applications are getting into production. They're finding users. We see some signs of that at every layer of our platform. We quoted a few stats on the increasing data volumes we see in our AI products. That's definitely a reflection of that. So we see an inflection point there in consumption from customers. We see a move to production that is very real, and we see that across both AI native and non-AI companies.
Okay. And just a quick related follow-up. If we click down one layer, and I'm wondering how you might view the increasing heterogeneity of the environment at the silicon level, because the -- when you look across Amazon, with Trainium and Graviton, Google with TPUs, Microsoft has launched the Maia Silicon. It looks like that is starting to explode. And our understanding is that trying to monitor the mixed environment is a lot more difficult than if you just have a uniform fleet of Intel and AMD chips. And we keep hearing all the traditional monitoring tools, they really fail on the custom silicon and Datadog handles it well. The -- and then all this new telemetry, including high-bandwidth memory and that type of thing. Can you speak to whether that trend is giving you some tailwind?
Yes. I mean, look, the broader market that's interesting here is training, the training used to be something only 2 or 3 companies were doing or maybe 4 or 5 at a large scale. And it looks like training actually might democratize quite a bit more, and many companies will train models on a regular basis. So it becomes more of a viable category for service providers like us basically.
I think the heterogeneity of the silicon is definitely a trend that plays in our favor there. The more heterogeneous, the more you need someone else to make sense of everything for you and tie it all together and also tie it all with the non-GPU aspects and the rest of the infrastructure and the applications and the users and the developers like basically everything we do for living.
There's only -- when you think of who is actually -- who actually has heterogeneous environments today, that is still a very small number of companies, Google, barely just started selling their TPUs to the outside. So I think it's still a small number of companies that are there, but we see a growing opportunity there.
Interestingly, last year, when we reported earnings, we said we're mostly interested in inference workloads and training is not really a market for us yet. Now we actually see training becoming a market. We started landing customers that are actually hyperscalers that have a whole host of homegrown technologies and that are using us specifically in their super intelligence labs to help monitor their workloads, accelerate the training runs, monitor the GPUs also. So we see that as a point of validation that there's going to be a great market for us.
That's amazing. I think there's a whole new dimension if you can move from inferencing into the training side. And I caught the reference in the prepared remarks of how you landed a couple of those very large labs. So congrats on everything.
And our next question will be coming from the line of Sanjit Singh of Morgan Stanley.
I want to start it off with David. And this guide to start the year is probably the best we've seen in several years, David, and you laid out the underlying assumptions quite well. I just wanted to do a sanity gut check just on the sort of overall backdrop -- macro backdrop. We do have some geopolitical tensions and those types of things when we think about. Your Middle East business and any impact from like in your e-commerce or retail business where there may be some consumer discretionary impacts. I just want to get like how you're thinking about those parts of the business? And then I had a follow-up for Oli.
Yes. We had a very strong quarter across the board. We had multi-industry, multi-geography type of quarter and SMB was very strong. And that -- the source of our guidance and our raises are at the core, that type of performance. We haven't seen any particular effect in the consumer businesses or e-commerce businesses yet. We basically have a continuation of trends in those businesses, travels and things like that, that are very similar to the other industries. So we haven't seen it yet. We obviously watch it and look at analytics, but we haven't seen it. In terms of our overall guidance, the trends that we have in organic, we discount across the board, and I think we mentioned our particular treatment of our largest customer.
That's very clear. And then, Olivier, for you, I think when we talk to investors about the debate in this category longer term, is just what does this -- what does the category look like when agents are doing the triaging, investigating versus human engineers and human SREs. And so what is your sort of vision of that -- how that evolves for Datadog, both from a product standpoint and an experience standpoint from a UI perspective. But also like is there going to be new modalities in terms of pricing when agents are consuming the Datadog platform to a higher degree than engineers do today?
Yes. Look, I think one thing I'd say is it's hard to tell where we're going to be in 4, 5 years. If you had told me 2 years ago that most engineers would go back to coding in the console, I wouldn't have believed you. And yet, that's one of the winning modalities today.
Look, as far as we're concerned, we don't care whether most of the usage is humans, most of the usage is agents. Our business model lends itself to it pretty well, like we're usage-based, and it doesn't really matter where the usage is coming from, from that perspective.
The way we see trends up right now is we see both a stratospheric increase of agent usage. So we have a ton of usage on our MCP server. We see customers trying to automate a lot with their own agents, using our agents, using a combination of those. But we also see an increase of usage of the web interfaces by humans. So right now, the two work hand-in-hand, and we keep developing and pushing on both fronts.
Next question is coming from the line of Raimo Lenschow of Barclays.
Congrats from me as well. One for Olivier and one for David. Olivier, if I listen to the -- to you in your prepared remarks, there's a lot of like consolidation that people try to do open source tooling and then realize they kind of needed to come to you and come back. On the other hand, in the industry, we still have a lot of like noise around that level. How do you see it in real life? To me, it seems a little bit like observability is just very hot and then there's different categories where you use certain vendors and some open source tooling. Can you speak what you see in real life there?
I mean in real life, most companies have open source in some capacity somewhere. But when it comes to having a platform that unifies everything, takes care of everything, does more of the problem solving for you, that's typically what customers use us. And the motion we see pretty much everywhere is customers have 4, 6, 7, 15, 25 different things and different pockets in the organizations and different business units, and it's a huge mess, and they come to us so they can unify all that.
They get better results because all of the data is in one place. The workflows can be automated from end-to-end. You can get end-to-end visibility, you don't have blind spots. And also they save money because they don't have all these pockets of inefficiency everywhere. So it's a win for everyone.
The thing that's also interesting, in particular this quarter is that we also landed some large parts of hyperscalers. And hyperscalers typically have a culture of building everything themselves, and they certainly have the balance sheet and the human capital to support some of that build-out. Like if there was ever a set of companies for whom it makes sense to do it themselves, that would be those companies. And yet, we see that they have the same issues. When it comes to going as fast as they can and being as efficient as they can with their resources, like they come to us to replace some of the things that we were using before.
Two things, two metrics to look at that to make the points, Oli, you're making. If you look at our platform adoption and you see both the growth of the different categories and the extension of the categories out to lots of products that shows you that the consolidation on the Datadog platform has continued and is a very strong trend. And part of that is the movement of solutions, as Oli mentioned, that are both open source, but also the competitive point solutions onto the platform. That's been a significant driver of the revenue growth for some time now, and that continued certainly in Q1.
Okay. Perfect. And then, David, for you, the last year, and -- we did a lot of investments around go-to-market, especially on sales capacity. If you think about now the non-AI category doing better, how much of that is like people doing like the cloud migrations again, so that's like an industry trend? And how much of that is like you guys actually being broader positioned?
Yes. Well it's a number of things, including one is the expansion of the platform, the consolidation the successful ramping of sales capacity, which is -- while not jeopardizing productivity, which has resulted in increasing ARR and a good environment as well. And I think that's what we said last time. There are a number of factors. And certainly, what we're proving out here is the investments we've made in go-to-market and are continuing are paying off and were the right decision. Oli, anything there?
Yes. And look, we -- at the end of the day, there's clearly some market tailwinds with the adoption of AI. And -- but also, we are outperforming all of our competitors at scale, and we're taking share. And that relates to the structure of our platform, the way we expand with new products, the way these products are maturing and starting to win in their respective categories and the way we've successfully grown the sales capacity.
Certainly, the AI investment trend has helped, but what we're trying to do is separate that. So -- and AI investment is probably helping the overall as well. But when you really take that out, you still -- you see a very pronounced acceleration here, and that has to do with the factors that I mentioned and Oli talked about.
Our next question is coming from the line of Gabriela Borges of Goldman Sachs.
Olivier, I find your comments on training versus inference so interesting. Maybe just crystallize for us, why do you think the training opportunity is happening now or inflecting now? And then either for yourself or David, how do we think about the attach rate on training versus inference of observability? If there is a way to benchmark observability spend as a percentage of inference spend, does that number change given the new data that you're seeing on the training side as well?
So on the training side, training was very new a couple of years ago. It was something that was only done by very few companies, and it was, in a way, very artisanal. Like, it was not a production workload. It was something that researchers were building and that was very one-off and homegrown in ways. And now it's turning into production. It's turning into something that many more companies are doing. It's scaling by orders of magnitude.
And it's becoming something that has to be on all the time, reliable and every minute you lose is -- or rather every failure you have in your training runs is a week you give away to the competition. And so as a result, it becomes way more interesting as a market for us. And we see some signs of that. Again, we didn't have a lot of it. We didn't see a lot of it last year. Now all of a sudden, we're starting to see quite a bit of activity there and demand, and we have success landing with large customers with those products.
Yes. I think going back to the metrics that Oli talked about in terms of attach, we said that 6,500 customers are using our integrations and that's 20% of the customers and 80% of the ARR. So there is attach. I think it's earlier days for the training. That looks like it will be a contributor. But I think we -- that's early, and I would sort of look at the larger attachment at this point as the evidence of inference, but also some training.
Our next question is coming from the line of Karl Keirstead of UBS.
Okay. Great. I wanted to start, Olivier and David and Yuka in congratulating all of you and the team on reaching that $1 billion milestone, well done. David, maybe the question is for you and to hone in specifically on the 2Q guide. Even if you put up a modest beat on that guide, it's going to be by order of magnitude, the largest sequential dollar add, I think, in the company's history. And I just wanted to unpack what's giving you that confidence. And in particular, is there anything interesting to call out, David, in terms of the ramp of a couple of the larger research labs, one of which renewed with you guys in the fourth quarter, another one just landed. I presume they're ramping nicely in 2Q, but would love any color.
Yes. Let me unpack this in a couple of ways. As you know, we're a recurring revenue model. So the biggest indication of in the near term of the next quarter is the ARR growth in the previous quarter, and we said we had a record. So essentially, at the bedrock of this is sort of the run forward of ARR that we've already signed. The ARR add was very broad-based and was not very concentrated. So -- whereas we pointed out some very significant adds I would say that the first quarter and that ARR add was really diversified and from lots of different places.
So the -- and I think Oli will come in here. But the confidence that we have is, you're right, we essentially take what we already have. We discount the growth trends that we've seen. And that produces what you exactly said, which is whatever your assumptions are on beat, a very impressive sequential really due to what happened in Q1 and the rate of business accumulation by Datadog. Oli, do you want to add?
Yes. I mean, I basically want to double down on what David just said. The adds were broad-based. I mean, look -- and when you look at why do we have a great Q1, we also landed great customers in Q4. We had talked about it a quarter ago. But even if you take out the customer we land in Q4 that added the most revenue in Q1, we still had a record quarter in terms of ARR adds. So this is really broad-based. And we landed a few more customers in Q1 that don't contribute any revenue yet, but we expect to be big contributors in the future. So when you put all that together, we feel very confident about Q2, hence, the numbers you've seen.
And our next question will be coming from the line of Fatima Boolani of Citi.
Oli, I wanted to double back on a question that was asked earlier with respect to telemetry volumes, essentially going parabolic and you are accessing brand-new demand vectors in the foray into training and monitoring and observing training model environments inside some of the world's largest frontier labs. And so I wanted to ask you about the structural changes to the capital intensity of the business. I mean your CapEx levels are still pretty respectable and pretty muted. So I wanted to get a better understanding of what sort of extrinsic or intrinsic engineering efforts you're undertaking to keep a very efficient CapEx envelope in spite of the fact that it seems like that would increase because of the torrent of telemetry you're seeing on the platform.
And then as a related matter, we've seen a rise of sovereign data and data residency requirements kind of ramp as AI models move into the territory of national security and things like that. So just wondering if you can kind of talk to some of the engineering horsepower internally that you're leveraging to be able to keep a really tight command on capital intensity and frankly, your gross margins?
Yes. I mean, look, so the investments we're making right now, we run most of our workloads on cloud, meaning you'll see all of that in OpEx, not in CapEx. So we have low CapEx. If it changes, we'll tell you, like if for some reason, we decide to make different kinds of investments and some of it more upfront, some of it more CapEx, we'll tell you, but that's not the case today.
We are definitely ramping up our investments, in particular, in R&D and in the scale of the models we train ourselves and things like that. Right now, there's no -- nothing that you can actually see in the numbers that move any needle, but if that changes, also we'll tell you. We don't expect any change to our model. So that's on the CapEx side. We're very different businesses in that way from the AI lab.
On the subject of data residency and sovereignty of AI and things like that. We definitely see more push for that, more demand for that in the customer base. And for us, that means investments in 2 areas. One is in deploying into more geographies and having more certifications to sell to the public sector and to the highest levels of the public sector. So we mentioned today data center in the U.K., for example, and our FedRAMP High certification. We are not stopping there. In terms of the certification, we're going after with the federal government. So that's an area of investment.
Another area of investment is our bring your own cloud products and -- where we can actually run on our customers' infrastructure. And so we announced that. We released some products there, and we have heavy investment in that area so we can support customers that want to operate in a slightly separate way from the rest of our customer base.
And our next question is coming from the line of Kirk Materne of Evercore.
Congrats on a nice start. Oli, I was wondering if you could just give some thoughts on the idea of sort of security for agents. I think one of the big issues in terms of getting agents into production is sort of the security aspect of that. And how do you see Datadog plugging into that opportunity?
And then just a quick one for David. Congrats on the FedRAMP reaching that milestone. Are your partner relationships in place to take advantage of this? I realize it will be a long-term opportunity, but just kind of curious how well established you are down there to start seeing some maybe bookings in that area.
Yes. So on the security of agents, we interface with that in 2 ways. So first, there's the agents we build ourselves because we are building a lot of automation inside of our product for our customers and agents that automatically identify but also resolve issues without you having to do anything. And there, a lot of it has to do with understanding what permissions to apply, what kind of guardrails to apply, what kind of -- how to interface with the humans and how to make that trustworthy and visible in the right way.
And so that's pretty much the whole product surface is to [indiscernible] data. The automation itself actually kind of works already. So you should expect to hear more about that at our conference. This is definitely one big area of investment for us.
On the security aspects of our engagements, look, we -- our belief in security is that you need to integrate -- you can't just have point solutions that look at one lever of the whole security posture. You need to look at everything altogether. And that's one of the areas that we are also covering with our security efforts. So that's part of the whole platform, actually.
On the FedRAMP, we've been working on both the different certifications. But at the same time, we've been investing in the go-to-market function, both in terms of reps and channel partners for a number of years. Certainly, there's more investment to be done, but we invested ahead of the certifications because in this sector, building pipeline, et cetera, takes time. And certainly, the channel partner relationships are a very important part of this, and we have been investing, but also have more investment to do.
Our next question is coming from the line of Patrick Colville of Scotiabank.
Echoing the congrats of my peers. I guess, Olivier and David, you guys are very deliberate in your messaging on the prepared remarks. And I just -- I guess I want to double check the kind of wording of one of the comments. I think, David, you said a higher degree of conservatism to the largest customers. I guess, did I hear that right? And then does the higher degree of conservatism reference versus the other customer cohorts? Or does it reference versus your guidance philosophy in prior quarters vis-a-vis this customer?
It's both. It's the same guidance we used, and we're being very explicit. For all the business, except for the largest customers, we've always taken the drivers and discounted them. We -- for this particular customer, we took a higher degree of conservatism than the other part of the customer base and discounted it more. And we were, I think, in the remarks, and you interpret it correct, very explicit and you're correct.
I wouldn't give that much weight to the very specific way. We're deliberate, but not all that deliberate. And similarly, both David and I have a raspy voice today, but there's no other meaning.
But I will remind everybody that we did not change. So it's the question also, I think you asked, is did we change or is this a different methodology of both the overall and the large customer than the guidance the last quarter or the previous? The answer is no. It's the same methodology and -- that we've had. So no change, but that has been what we've always been doing.
Okay. And Olivier, can I ask about your comments about the hyperscalers because I thought that was particularly interesting. And the reason why is I don't think you called them out previously before, and they are so prevalent in the modern tech stack. To your point, they could do this themselves. So I guess how are they using Datadog? Is it for more kind of traditional observability? Or is it for these newer areas like GPU monitoring that Datadog has performed so well of late?
Well, it's both actually. When you look in general at the large AI customers, they use Datadog the way other companies are largely with a fairly broad set of our products to cover the full surface of observability. What's new is we now have a product for GPU monitoring. It's a very new product. And we see the hyperscalers that are coming to us for training workloads in particular, being very interested in that.
So again, it's too early in the product life cycle and the customer life cycle for these specific customers to call definitive victory there, but we see that as a very encouraging sign of where the market might go in the future because we think this might be a bellwether of what the next 10, 100, 500 companies that are going to start training workloads are going to want to do. We have some signs that go beyond the customers we signed this quarter that point that way too.
And our next question is coming from the line of Peter Weed of Bernstein Research.
I'll echo others on the momentum. Great to see. One of, I think, the great successes you talked about was landing a couple of the AI labs for the hyperscalers. Although I think on the other hand, you've talked in the past around hyperscalers are typically building observability in-house. What is it really about the AI workloads that are making it more attractive for them to use Datadog? And what might give you confidence that Datadog might be more persistent with them in these types of workloads and that's kind of a signal for maybe how other customers might use Datadog around AI differentiated from things that they might be able to bring in-house other places?
The same reason all of our customers use us. It's high stakes, high complexity and not core, they have to be what's differentiated. They can't afford to be late, and it's a really hard job to do that. So that's what we build our whole business on. And it's also very true for -- at the highest level for the largest companies.
Yes. No, I was just going to say -- but I guess the point is you've emphasized that those largest customers have been able to go in-house on some other things. Is there something unique about AI that prevents them from doing that here?
Well, I think the urgency of their development efforts focuses the mind. That's what I would put it. I would say it forced you to figure out what's core and what's not core and what's the -- who you want to get to the -- what you need to do to maximize your chances of success. And again, it is the same thinking all of our customers have all the time.
I think the equation for hyperscalers has often been fairly different because they have, let's call it, unlimited access to staffing and they could sort of set their own time horizons for the developments they wanted to make. I think the situation is a little bit different with the AI race, maybe.
And our next question is coming from the line of Gregg Moskowitz of Mizuho.
And I'll add my congratulations on a terrific quarter. Just one for me. Oli, I know it's not GA yet, but curious if you have any early feedback on your new cloud prem offering. As you noted earlier, providing the ability for Datadog to run on customer infrastructure. Could this be another -- yet another, I should say, incremental growth opportunity for Datadog? What are your expectations for this?
Well, definitely, we think -- I think there was a question earlier on data residency and living in customers' environments. We definitely see a great opportunity there. There is a chance that a good portion of the market leans this way in the future. Today, it's not the largest part of the market, but we definitely see a potential for that. So we're investing heavily in that sort of our product.
We are starting to see some interesting customer traction there. So we think this can be another growth lever definitely. We also think that it can help us getting into some extremely large-scale workload where customers would not have considered a SaaS offering before where we can be in the running. So that's very exciting.
All right. And I think that was our last question. So I want to thank you all for attending the call. And I'll remind you that we have our conference in just a bit more than a month, and I hope to see many of you there. So thank you all.
This concludes today's program. You may all disconnect.
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Datadog, Inc. — Q1 2026 Earnings Call
Starkes Q1: Umsatz erstmals über $1 Mrd (+32% YoY), beschleunigtes Wachstum durch AI- und Non‑AI-Kunden; Guidance bestätigt.
📊 Quartal auf einen Blick
- Umsatz: $1,01 Mrd (+32% YoY), über dem oberen Ende der Guidance.
- ARR: Annual Recurring Revenue (ARR) > $4,0 Mrd; ~4.550 Kunden mit ≥$100k ARR (≈90% des ARR).
- Kunden: ~33.200 Kunden (vs. ~30.500 vor einem Jahr).
- Cash: Free Cash Flow $289 Mio, FCF‑Marge 29%; liquides Vermögen $4,8 Mrd.
- Weitere Kennzahlen: Billings $1,03 Mrd (+37%); RPO (Remaining Performance Obligations) $3,48 Mrd (+51%); TTM Net Revenue Retention ~low 120%.
🎯 Was das Management sagt
- AI als Wachstumstreiber: Datadog sieht AI zusätzlich zu Cloud‑Migration als neues, dauerhaftes Wachstumsmomentum; Produkte in zwei Säulen: "AI for Datadog" und "Datadog for AI".
- Plattform‑Adoption: Multi‑Product‑Nutzung steigt (56% nutzen ≥4 Produkte), Konsolidierungschance bei Kunden mit fragmentierten Toolstacks.
- Produktoffensive: GA für MCP server, GPU‑Monitoring, Bits AI Security Agent/Assistant, Experiments und APM‑Recommendations; FedRAMP High erhalten, UK‑Datacenter geplant.
🔭 Ausblick & Guidance
- Q2: Umsatzprognose $1,07–1,08 Mrd (29–31% YoY); Non‑GAAP Operating Income $225–235 Mio (21–22% Marge); DASH‑Konferenzkosten ~ $15 Mio eingerechnet.
- FY‑2026: Umsatz $4,30–4,34 Mrd (25–27% YoY); Non‑GAAP Operating Income $940–980 Mio (22–23%); Non‑GAAP EPS $2,36–2,44; CapEx+capitalized software 4–5% des Umsatzes.
- Konservative Annahmen: Guidance berücksichtigt einen höheren Abschlag auf den größten Kunden; sonst gleiche Methodik wie zuvor.
❓ Fragen der Analysten
- Training vs. Inference: Analysten fragten nach Monetarisierung und Attach‑Rates für Trainings‑Workloads; Management sieht Training jetzt als wachsenden Markt und erste große Landings.
- Heterogene Hardware/GPU: Nachfrage nach GPU‑Monitoring und Multi‑Silicon‑Support als Tailwind; Datadog hebt Vorteil bei Komplexitätserfassung hervor.
- Agenten & Pricing: Diskussion, ob Agent‑/Agenten‑vermittelte Nutzung neue Preis‑ oder Verbrauchs‑Modalitäten erfordert; Management betont Usage‑basiertes Modell bleibt anpassungsfähig.
⚡ Bottom Line
- Fazit: Deutlich beschleunigtes, breit getragenes Wachstum mit Meilenstein $1 Mrd Umsatz/Q; AI‑Produkte und GPU‑Monitoring eröffnen zusätzliche Adressierbarkeit. Guidance konservativ, Risiken bleiben Kundenkonzentration und weitere Investitionen, aber Position stärkt Datadogs Wachstumsperspektive für Aktionäre.
Datadog, Inc. — Morgan Stanley Technology
1. Question Answer
All right. Good morning. Day 2 morning session of the Morgan Stanley TMT Conference. We are super thrilled to have the Chief Financial Officer from Datadog, David Obstler. David, welcome back to the TMT conference. I think you guys have been here every single year that you've been public.
Yes. Thanks for having us back.
Awesome. Yes, we're going to -- lots of talk about. Business is doing well. We've going to talk about, of course, AI and all sorts of other topics. But before I get there for important disclosures, please see the Morgan Stanley research disclosure website at www.morganstanley.com/researchdisclosures.
So with that, let's kick off the conversation. If we look at this year, you're coming off another strong year business accelerated from a growth perspective to 28% to $3.4 billion in revenue, delivering operating margins of 22% and you're now serving 32,000-plus customers. We're at an interesting time in the market, and particularly with software, and then there's a kind of a return to first principles thinking and assessing how software providers create value. So with that context in terms of getting back to basics, David, what are the core problems that Datadog helps customers solve today? And what problems will Datadog help solve going forward?
Yes. Good question. So Datadog helps companies migrate their mission-critical applications, usually customer-facing to the cloud or manage them in the cloud. Our legacy has been -- and observability, which has really been around infrastructure, APM, logs and digital experience. And as we've expanded the product set over the years, we tend to handle more and more of the problems of clients always in a single pane of glass, heavily integrated, our customers in DevOps and SRE can come in, turn it on and see what the environment. And we've been moving the platform from observability to areas like security, towards the front end, towards digital applications and digital experience, now product analytics, to service management and workflows and injecting AI in the platform, both the platform itself and the monitoring, all to try to move from observability to recommendations and an action, which has been the core value proposition of Datadog from day 1.
Awesome. Let's talk about some of the business trends that they mentioned. One of the things that stands out for me is just the core business sort of reaccelerating. It's accelerated for 2 quarters in a row. You grew 18% in Q2, 20% in Q3, accelerated again in Q4. What are the factors driving the reacceleration? And how durable does this rejuvenation in growth feel to you in the context of the current demand environment?
Yes, there have been a number of factors. This is the business in companies that we're not calling AI natives. And first of all, we're very, very early in the migration of applications into the cloud and in the modernization of applications and infrastructure. And what we've seen is a good buying environment, meaning corporations down the SMB have turned back towards moving applications into the cloud. That is likely we said and we believe to be accelerated and complemented over time by the re-platforming that's going to be caused by increased complexity because of AI. So we have a good buying environment.
The second thing is that we've expanded our platform substantially over time. So we have a lot of new products, a lot of new products that are getting to and achieving scale. And so we have a broader value proposition to sell. I would say the third thing is that we've been winning market share and consolidating. So remember, the value proposition is single pane of glass, a platform. And we're finding that we've been able to consolidate that market. There's some really good evidence like the acceleration of the APM product. That means we're innovating, but also taking market share.
And I think the last thing in our hands is that we've expanded our go-to-market capabilities. We successfully expanded our quota capacity. We've been able to do that while maintaining productivity. That includes new geographies, governments. I think we're getting better and better about enterprise selling and the go to market motions. So that's something very much in our hands, and we've been investing for the last couple of years, and that has been paying dividends, helping to accelerate that business.
Yes. That point around consolidation is, I think, an important one because you have to have the product portfolio to do that, right? And there's a lot of players in this space, that probably only a handful that can actually do get to -- go to a customer and say, we can consolidate 10 or a dozen of these capabilities onto the Datadog platform?
I think we've showed a very interesting statistic on our Investor Day that despite the fact we've been at this for a while, only half of our customers are using all 3 pillars. And once a customer standardizes on Datadog, their spend accelerates. So we've done a lot. As you say, we have been consolidating and we do have that product set, but there's much more to go.
And just maybe stick on that topic I was going to ask this question a little bit later. But on the customers, roughly half of the business that's not on all 3 pillars, what do you think will be the unlock to get them to adopt more of the platform?
I think you have to think back to history. Datadog's first product was infrastructure. And there were APM log products, digital experience, database monitoring out there. So I think the 2 things, and we're seeing this over and over, that are unlocking, are, one is the frictionless adoption in the platform that exposes these products to clients and then time because there are installed bases, they're champions, et cetera. So the value that's being seen from having everything in a single pane of glass is quite substantial, but it takes some time to replace those other legacy products or legacy customer bases. So we're seeing that. I think we said over the years that in our larger deals, somewhere plus or minus half of those largest deals have consolidation in it.
We've been talking about the core business trends and the forces driving that growth. You guys are also doing incredibly well with the AI natives themselves. You have 70% of the top 20 AI native. You got 19 of them spending in excess of $1 million annually. And I think roughly about 650 AI-native customers overall. So what has the company been doing to penetrate this segment of the market? And how do you think this cohort performs going into fiscal year '26?
Yes, great question. This is an ideal customer base for us like cloud native. They don't have legacy infrastructure apps. They are modern cloud companies and Datadog, as you know, designed its product to be optimal and to be a product that is -- handles many of the needs of this type of customer. And these customers are growing very fast. So they're tending to land and adopt the Datadog products very quickly. They don't have something else they used before. So they're landing. So I think we have a natural product fit.
As you can say, we've been comprehensively winning. And what we're trying to do, it's similar to other fast-growth companies. We're trying to work with them in terms of both landing and expanding, expanding the product set, having very good account management and technical management with them, we've evolved over the years to have lots of different departments at Datadog that help a client understand. And what we're finding is they're deciding that it makes so much more sense given their huge investment in their own products to buy Datadog's. So I would say that we're winning. And we're also -- all the type of developer marketing and types of things we do hit very well with that constituency, and we're continuing with that.
On the last earnings call, you announced an 8-figure land with another leading model provider. There's a debate in the market that these types of customers want to build their own infrastructure and tooling. And so what were the reasons that this customer chose to go with Datadog after its observability needs?
There's a debate in the market, but the evidence is quite the opposite. In fact, when you look at how Datadog has grown and the market share it has taken. The predominant decision has been to use the Datadog platform rather than build it yourself. One, those companies have a lot to do. Two, when you look at the total cost of ownership, in terms of development and the platform and the cloud, it's efficient to use a Datadog and you get the best of breed.
So I think that's a good example of a customer, that early on, experimented and trying to do it themselves. But I think we said it's obviously one of the larger companies in the space and along with the other large companies in the space, they've decided to use Datadog. That is completely antithetical to, I would say, the concern out in the market. But when you really look at it and you look at Datadog's gross retention, which very upper 90s, and we showed this in the Investor Day, what you'll see is it's very much fringe cases that decide to do it themselves.
And the weight is really on the other side of using Datadog. We also have customers that do both at the same time, that maybe experiment with that and come back. So I think the weight of the market has been to buy the Datadog platform for lots of reasons, including efficiency, efficacy, return on investment costs, et cetera.
Awesome. Let's talk a little bit about, you guys had reported your Q4 results and guided for 2026 the other week. And so I just wanted to review some of the assumptions around there. You guided for 19% revenue growth at the midpoint, excluding your largest customer, you think the remainder of the business will grow in excess of 20%. Given that the core business grew 23% in Q4, what gives you the confidence that growth excluding your largest AI customer will prove durable at current levels?
Yes. Great question. So we really -- so there's 2 different questions. What do we guide to and what are we seeing. And I think we said and showed that the business had been accelerating. We made a comment when we did our earnings that we saw that follow into this year. And generally, the business is predictable in the shorter term when you look at the sort of the trends. So the reason why we see it is we see a very good end market, we see a great adoption of our products.
We see us landing more logos and larger logos. We can talk about all this. So all of those trends are compound on themselves and give us the confidence. Now -- then we put conservatism on it. We take those growth trends, and we discount them in order to provide the cushion in our guidance. But pretty much that type of accelerating performance translating into guidance is due to what we're seeing repeating the 3 or 4 factors that I mentioned upfront.
Yes. It's been a methodology that you've got in place for years when it comes to the guidance. So let's talk -- you brought up the point on new logo lands and the deal sizes getting better. I mean one of the things that I found interesting about the Analyst Day is that the size of the enterprise land deals really stepped up in 2025 versus prior years. Can you speak to the size of these enterprise land deals and the force that's driving the big increase in the overall land size?
Yes, definitely. I think we're -- our product suite is broader. That means we are landing and expanding faster and more products. So we have -- we're still land and expand. We're still get in there very long. We showed in the Investor Day, very long-growing cohorts. But what we're seeing is we're seeing -- and this has to do with consolidation, replacement, quite a number of lands that are larger and are more comprehensive and our service model in terms of how to deal with those customers, how to sell through channels, how to help the business owner and the CIO make that migration, has improved, which would result in more acceleration. So those are all the things that product side and execution side that have created that broader enterprise selling.
Yes. Very impressive to see. So when this year started, I had investors reach to me like Sanjit, congratulations, you don't cover seat-based models, right? You cover the part of software that's insulated from an AI risk and those types of things. I have to say in the last couple of weeks, everything is getting questioned, including the names that I cover as well as across software and across sectors. And so I want to spend a couple of minutes talking through the debate in terms of defensibility against potential AI disintermediation.
And there's a couple of different angles that I'd love to get your perspective on. One question I get is how does the value proposition of the Datadog platform change when agents are doing the investigating and triaging of incidents versus human DevOps or cyber liability engineers. Is there an observability solution that has a dashboard that is being used as interface, is relevant in an Agenetic world.
That's a big question. There are lots of things, but I want to say something on front. They're seat-based, I think, which is an important thing, but there's also the word infrastructure. So when you're infrastructure and you see that's related to seat-based, we're monetizing based on the agents or the containers or the servers, we're also monetizing based on how it's used. But what are we doing? We're monitoring infrastructure. And what we're finding, and we've seen this through time is as the technology evolves, you need, and I would argue, we would argue increased need to have visibility into the infrastructure. So that's one thing that's very important.
Another thing that's quite important is we deliver and connect in a variety of ways already. We don't care if you're coming in through a desktop, through a wireless, through open-source, through OTel. I think as you look at our Investor Day slides, you'll see that we're investing a lot of money in making sure we can both cover and come in through the information around agents. So the delivery. And then I would add that when you look at the value that's delivered, you have the access, but you also have the integrations and all of the data brought together in an increasingly complex world.
You have the organization of that and then we're calling it service management or closing the loop. You have what to do about that. And when it comes to foundational models or access to data, we're either integrating or -- and I think we demonstrated at our Investor Day, our own foundational models to make sure that we're investing so that if critical capabilities involve, what's the most cost-efficient and best foundational model using the vast data, we have it. So I think that there's lots of reasons seat-based is important. So congratulations you're covering, but there's lots of other things under the hood that you have to look at to when I think if you're evaluating defensibility and frankly, the increased value add in your products.
Yes, that's an important point. And so the other angle on sort of the risk to observability players, including Datadog is the potential for customers to combine open-source tooling and manage their metrics, traces and logs, combine that with agents from like the model providers to reach over the data and execute the incident response. What's the company's argument for why this line of thinking is off pace?
We -- I think that we would view -- when you think we had the same discussion about OTel. The key is not -- it's -- yes, having access to all the data and Datadog through its MCP server, through its LLM monitoring, through all of this, through its integrations is always going to have and is investing significantly in having access to all the data. And then it's always been the case, whether it's OTel or direct integrations, et cetera, that what -- the magic is what happens after that.
So I think -- and we talk -- we can talk about AI for Datadog and Datadog for AI because there's a whole another set of things about AI-ness of the platform. But in terms of access to the data, I think if you look at our investor presentation, we're doing it, then, okay, why come to Datadog, why continue? And we believe that platforms like Datadog has to be completely AI-native, integrating with agents, but using agents within Datadog, and that's what we're calling our SRE Bits, our Security Bits, et cetera. That means that we are investing and leading the way in the agents in the platform to provide value, do diagnostics and eventually self remediate. So yes, it's important. This is an important DNA. And I think that given how much we're investing in R&D, and looking forward, all credit to Ali and the R&D team, I think we're doing it with and to ourselves.
Let's talk a little bit about the AI for Datadog. So just to add up on the point that you made and particularly around the models that you guys are developing. How much of a competitive advantage are the AI models Datadog has built with a huge data sets that you have access to when thinking about competition versus other AI natives of the research. Maybe said another way, will Datadog release more capable agents, more quickly in this domain versus the research labs and other competition due to a data and AI model advantage.
We do believe that will be the case. We don't know for sure, but we believe that when you think about efficacy and cost that having models that are based on the huge amount of data we have about this problem and trained on these data sets will be part of the equation that delivers most value and at a good price. Because when you're talking about generalist models foundational models, they are essentially using a vast amount of data. We don't have as much data as they have, but we have data that's more on point.
And we're spending our R&D dollars training that. I guess this might be one of the reasons why all of those AI native companies are using Datadog because what they're finding is the platform and the AI nature of the platform is a better solution for observing these workloads, securing these workloads and creating action than their more foundational generalist models.
Can we talk a little bit about the momentum that you're seeing with Bits AI, SRE agents. What's been the customer feedback with regards to its accuracy, reliability and speed in terms of finding the root cause to incidents.
Yes. It's been great. Look at the analyst presentation for some truly impressive quotes. We have just put it in GA. We have 1,000-plus customers using it. We have ARR where it's being paid for. We have a pricing model on the site. So the initial reception has been very strong. And of course, like all of Datadog's products, we launch them, we get feedback, and we continue to improve that. So I think we're going to -- we're still early stages, but getting great feedback in terms of the fact that we're on the right track. Customers are finding value and we're getting the feedback to be able to handle more and more use cases.
And I'm saying we're going to do that. The other one is that -- the other Bits products around security and around development, I would say they're a little earlier in this cycle, but we plan to do the exact same thing, which is have co-development partners, figure out the uses, get them in GA and then learn. So it's part of a whole portfolio, as you mentioned, in the AI of the platform.
Let's return back to the other aspects of the AI debate when it comes to this category and Datadog. So let's just go to be sometimes expressing the view that observability is just data ingestion into a time series database, we use some event streaming, and it's a dashboard. And so I think the implication that they're getting at here is that observability can be replicated with the help of AI and coding agents. I've heard you guys in the past mentioned that 50% of your engineers work on the core platform itself. And so I'd love to -- if you could expand upon the scale and sophistication of the platform as well as the services that the core platform provides. My guess is that you guys have spent over $1 billion building the core platform. So I'd love to get your perspective on why Datadog will be hard to replicate.
Well, a lot more than that because we're spending over $1 billion a year, and we said 50%. And I think there are a number of things. One, scale, how to handle the data. When you think about -- is it -- when you think about ingesting infrastructure data and creating metrics, No, our product is so much broader when you consider that it has that aspect, but then it has front-to-back application monitoring, customer behavior, databases, data observability pipeline, logging, service management, all sorts of things, all correlated. So I think one is all of those things that are orchestrated and all the integrations.
Two is it's been a huge competitive advantage in that with the platform and how we've designed it, we can build this additional functionality. That's at the core of our speed, much faster, much more cheaply and in a more orchestrated way than competitors. And if agents are important in doing that, they'll be in our platform. So I think the platform itself has been -- it's kind of a 2-way thing, a circle. It's enabled us to have all this functionality. And it's also enabled us to integrate new functionality in it, which I think will position us very, very well as the world gets even more complex and agents start to.
I mean there's all sorts of evidence that we have now in terms of the number of calls out to MCP servers accelerating dramatically between the third and fourth quarter. The spans that are sent from LLMs 10x over the last 6 months. So all of this is proving true that the platform is a contributory factor in having us continue to be even maybe more so in the future at the center of all of this.
You guys built multiple billion-dollar-plus business, like your Logs business. I think some of those businesses were built with relatively few engineers because they're building on top of a platform.
There's no question. The return on investment and the ability to get through, I think we said infrastructure had gotten to $1.6 billion, logs over $1 billion, APM and digital experience over $1 billion. And there's lots of other examples we've been given. And I think a lot of it has to do with the basic fact that Datadog started as a core data and infrastructure company which has created this competitive advantage and the ability to develop very quickly.
Awesome. So let's talk about some of the opportunities to unlock growth further across the business. Let's get an update on the security business. Security seemed like it shifted to a higher gear in 2025. And one of the -- going back to the Investor Day, one of the data points that you guys put out there was 70% of your $1 million dollar customers are using one or more security products. But in terms of the ARR, it's still relatively modest. So what are the initiatives to improve the security adoption with your larger spending customers?
Great question. We launched security initially to work with our platform in DevSecOps and more progressive customers, more cloud-native customers and I would say, more limited functionality than we've arrived to. And so the change, the thing that's inflected here is that both with the maturity, and I'll talk about Cloud SIEM as an example, the maturity of the product, the architecture of the product to use are very entrenched and excellent enterprise logs business and expand the uses of logs outside of observability logs.
The redesign of the front end and the addition of channels and services -- service partners on top has allowed us to begin to attach Cloud SIEM in particularly, but also more broadly onto some of our sophisticated large enterprise customers. And so that's what we started to do last year, and that is starting to take up the ARR per customer and move it into, I would say, larger use cases, more traditional use cases, et cetera.
So it's a combination of product maturity, particularly in Cloud SIEM, using our very good installed base in logs and the go-to-market. We also have a good market environment with some things that have changed in some of the other competitors, where we've been able to, like we did in Cloud Logs, focused on the Cloud SIEM work functionality and start to penetrate some very significant customers.
Guys like me have been asking for several years when it comes to the security strategy? Like are you guys need to have -- are you guys going to -- Datadog going to build a specialist security sales force. It sounds like you guys finally made that decision to pull the trigger on that. So the question is like why now in terms of deploying that specialist security sales team? And what do you hope the impact will be in sort of year one of the deployment?
First of all, I think that we acknowledge, security is a different go-to-market motion. It's more channel led, it's more centralized. And so I think the reason that we didn't do it upfront is in order to win the hearts and minds of channel partners and to have the right motion. You have to have a competitive product, equal or better in functionality. It probably doesn't make much sense to have all that distribution if you're not going to be at that level.
So I think it was a step function in that we had to get the product, in the right shape and Cloud SIEM got there and et cetera. So I think it couldn't have happened. We're early on in it. I think the progress we've made already has been mainly due to our existing go-to-market motions and our cross-selling into enterprise logs customers. And we're just getting those -- both the channel and the specialist salespeople potted in. We don't know the answer. But I think it's going to help accelerate by having quota-bearing either channel partners or salespeople who do nothing else. So it's early, and we'll report on it, but we're optimistic that it will help accelerate.
I guess the signal here is that you guys are confident now, more confident in the actual product capabilities. And because you're more confident now you feel more motivated to engage the ecosystem in the channel.
To win the channel partners and to get them recommending. You have to have a number of things going on, including the product. So I think what we said is we're ready for that, and that's why we did it last year and are going to invest behind it.
We talked a little bit earlier about AI and how it's embedded within the Datadog platform. Let's go the opposite way Datadog in terms of helping customers with their AI initiatives. LLM observability is a product I think you guys had out for a little over a year, maybe a little bit longer than that. Do you feel that this product has found product market fit? And what are some of the recent patterns on usage? .
Yes. Definitely. So yes. But this is essentially dependent upon our customers having LLMs that are in their production environments. And so we are setting it up and starting to see inflection in that. I think we have the right product. And the amount of use of integrations and the span sent to us have accelerated substantially. I think I wrote down a couple of metrics in that. We have over 1,000 users and our spans sent to us in the last 6 months have expanded by 10x.
I think that's evidence of our clients starting to integrate LLMs into their own production applications. And we have the right product and fit. So I think we're early on, but we're getting a lot of good usage and the acceleration rate of the use of that -- those integrations and the data they're sending us is quite pronounced recently.
Yes, it's great insight. Another area, one that I'm particularly interested in, because we sort of live in a GPU economy. You've talked about a product for GPU monitoring that's in preview now. So why decision to enter this category? What types of customers do you think will be most interested in this offering? And what do you think pricing will look like?
Yes, we've had it. We've had the ability, but I think we're -- we understand that the GPU is larger than the CPU and required. So I think this will be as our clients, broadly speaking, not just the AI natives, but as enterprise customers or cloud native start to create their own models and integrate it into their own production environments, they'll be using more GPUs. And just like all the other product areas, we want to be there to be able to monitor it.
So right now, we have some use. What we want to do is increase the functionality, optimize the pricing, the same way we do always. And so to be there for our broad client base as they use more GPUs. Don't forget, most of the GPUs have been fairly centralized right now. And the infrastructure providers and the model. But we don't think that will be the state of play of the market down the road.
Expect some broadening. That makes a lot of sense. I wanted to wrap up the conversation just on some of the consolidation that's going on in the market. So you've seen some large security vendors acquire into observability. You've seen data platform providers acquire into observability. So the questions here is, can -- the assets have been acquired can they pull off those consolidation deals that you and maybe a handful of others can do in the market? Or are they -- what's your assessment of the breadth of that data capability.
Well, this is not brand new. This has been going on for a while. Since we've been public, we discussed it. There have been a number of companies in security or in automation, in IT automation they've tried to do this. And they basically have not succeeded. So I think it depends on what you're acquiring. So far, most of what has been required are point solutions that don't offer the observability platform. So I think, number one, in order to compete against the company that has the breadth of product and the single pane of glass.
The market has not been kind to point solutions. So they have to do that. They don't have that. And then just like our challenge in go-to-market and security, they would have a challenge in sort of the bottoms-up selling into DevOps. So I think it's a tall order. And most of the companies that have been acquired, our point solutions that may have use cases, but really haven't been competitive in the broad obseverability platform.
Maybe one last I want you to comment on, as with respect to the competitive element. What do you think will make Datadog the winner versus the security players who also have their agents deployed in the customer environment just like Datadog does.
Yes. I think it's essentially having the data and the integrations and the user interface that are optimized for those use cases that are -- we've learned, we've just talked about are different than security. And so I think it's the same thing on the other side, whether it be agents or whether it be developers or whatever the combination, these raw materials have to be integrated with the data. And so I think it's going to be a lift for those others to do it. It's certainly -- they've been there trying to do it for 20 years. It hasn't happened. Who knows about the future, but it is a difficult lift.
Well, we'll leave it there. David, you -- asked a lot of product questions, less financial questions. So kudos on that. Thank you for giving us the update on Datadog. Really appreciate it.
Thanks for having us. Appreciate it. Thank you.
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- Alle Event Transkripte auf Deutsch
- Sofortige Übersetzung
- KI-Zusammenfassungen für die wichtigsten Insights
Datadog, Inc. — Morgan Stanley Technology
Datadog, Inc. — Morgan Stanley Technology
🎯 Kernbotschaft
- Zentrale Aussage: Datadog positioniert sich als AI‑native Aktionsplattform – Übergang von reiner Observability zu Empfehlungen, Diagnosen und automatischer Remediation.
- Wachstumstreiber: Management sieht Re‑Beschleunigung durch Cloud‑Migration, Produkterweiterungen und Marktanteilsgewinne; Go‑to‑Market‑Ausbau stützt Nachhaltigkeit.
🚀 Strategische Highlights
- Produkt‑Expansion: Fokus auf Security (Cloud SIEM), LLM‑Observability, GPU‑Monitoring und "Bits" AI‑Agenten; breite Cross‑sell‑Chancen.
- Vertrieb & Deals: Größere Enterprise‑Landschaften, mehr umfassende Konsolidierungsdeals und Aufbau spezialisierter Security‑Vertriebsteams.
- Data/AI‑Vorteil: Eigene, problemfokussierte Modelle und hoher R&D‑Einsatz (Management: >$1 Mrd./Jahr) als Differenzierer gegenüber General‑Purpose‑Anbietern.
🆕 Neue Informationen
- Bits AI: In GA mit >1.000 Kunden und ersten bezahlten ARR; frühes Feedback positiv, weitere Iteration geplant.
- LLM‑Observability: Über 1.000 Nutzer; Spans an Datadog um ~10x in sechs Monaten gestiegen – Hinweis auf Produktions‑LLM‑Einsatz.
- GPU‑Monitoring: Produkt in Preview; keine finalen Preisdetails, Positionierung richtet sich an wachsende GPU‑Nutzung bei Kunden.
❓ Fragen der Analysten
- KI‑Disintermediation: Kritische Nachfragen, ob Agents/Open‑Source Kunden wegziehen; Management betont Datenzugang, Integrationen und Agent‑Investments als hohe Eintrittsbarrieren.
- Security‑GTM: Warum jetzt ein Spezialvertrieb? Antwort: Produktreife (Cloud SIEM) und Channel‑Strategie; Wirkung in Jahr‑1 noch unquantifiziert.
- Guidance & Kundenkonzentration: Nachfrage zur Nachhaltigkeit des Wachstums ohne größten AI‑Kunden; Management bleibt konservativ, nennt wiederholbare Trends und Puffer in der Guidance.
⚡ Bottom Line
- Fazit für Investoren: Datadog liefert klare Produkt‑ und GTM‑Argumente für weiteres organisches Wachstum und Plattform‑Konsolidierung; erste kommerzielle Erfolge bei AI‑Agenten und LLM‑Observability sind positiv. Schlüsselrisiken bleiben Execution (Security‑GTM) und Wettbewerb durch interne/Open‑Source‑Lösungen, denen Management aber technische und datenbasierte Hürden entgegenstellt.
Datadog, Inc. — Analyst/Investor Day - Datadog, Inc.
1. Management Discussion
Good afternoon everyone. My name is Yuka Broderick, and I lead Investor Relations here at Datadog. Welcome to all of you here in the theater and everyone joining us online for our 2026 Investor Day.
Before we dive in, just a few reminders. During this presentation, we will make forward-looking statements, including statements related to our strategy, product development, market opportunity and financial goals. These statements reflect our views today and are subject to a variety of risks and uncertainties that could cause actual results to differ materially. For a discussion of material risks, please refer to our Form 10-Q for the quarter ended September 30, 2025, and other filings that we may make with the SEC, including our Form 10-K for fiscal 2025.
We will also discuss non-GAAP financial measures, which are reconciled to their most directly comparable GAAP financial measures in the appendix to this presentation, which is available at investors.datadoghq.com.
All right. Let me briefly run through our agenda for today. In the first half, we will focus on our strategy, platform and product innovation. You will hear from our Co-Founder, CEO, Olivier Pomel; and CTO, Alexis Le-Quoc, followed by product leaders, Yrieix Garnier, Tim Knutson, Michael Whetten; and our Chief Product Officer, Yanbing Li. We will follow that with the Q&A with that group. In the second half, we will discuss our go-to-market, how we deliver value to customers and our financial performance. Our presenters will be CRO, Sean Walters; COO, Adam Blitzer; and CFO, David Obstler. That group will be joined by Olivier.
With that, let me turn it over to Olivier to kick things off.
Thank you, Yuka. All right. Hi, everyone. My name is Olivier Pomel. I'm the co-founder and CEO here at Datadog and welcome to the Investor Day. So you're going to hear from several of our leaders today, and I know they are quite excited to present. And so as we discuss what we're doing here at Datadog, our goal is to show you why even after 16 years of building the company, we believe that we're still only just getting started. We're barely scratching the surface of the opportunity. So I'll kick us off with a quick recap of the problem we solve today, how our platform has expanded over time, what we're up to with AI, and I'll give you a sense of the broad direction we're taking over the long term.
All right. All right. So let's start with cloud migration and digital transformation. So you have here the usual beautiful chart [indiscernible], which shows a sustained rate of migration over the past few years that is expected to continue for the foreseeable future. And it is worth noting that Gartner expects spend on public cloud to exceed $1 trillion by 2027. And even with that, it would still add up to only 16% of global tech spend.
So why is this happening? Because as a company, any kind of company, you absolutely have to, you have to interact with your customers online. You have to differentiate from the competition through innovation. You have to run into the cloud to get agility, short time to value and efficiency. And to be honest, you also have to lean into the best tech so you can hire and retain the great engineers. And in the end, this modernization leads to better business outcomes. All of this was true over the past decade, and we expect it to be even more pronounced in the age of AI. As you cannot adopt AI, if you are not digital and in the cloud.
So our customers want to build their applications in the cloud as fast as possible using the latest technology. And this is a slide I've been using for a while now, and that is still true. And it illustrates the explosion of complexity. We've all witnessed [indiscernible] innovation over the past 20 years. So I won't spend too much time on it because we've gone [indiscernible] before. But you can note that we added a few things in there such as on the chart on the top right, which is the scale and compute units. You see that now we've added the GPU fleets with many [indiscernible] being deployed all the time. And the way you read those charts is you multiply each of them. And so what you end up with is truly an explosion of complexity.
Now AI is a large, rapidly growing and exciting [indiscernible] spending. And I think we all noticed. But to put things in perspective, we have a few Gartner numbers. So the market opportunity really is very large. And for us, it is the next big thing that's going to bring both better business value to customers and additional leverage internally in our business. But it's also going to compound the complexity our customers face to take advantage of it. And so we added a couple more charts in there on the right side.
You'll see one on the top right that illustrates the number and also read the scale of models that are available in [indiscernible] phase. And on the bottom right, we have a chart that shows the increase of developer productivity. And we've all seen the shocking ascent of coning agents over the past few months. But really, this is only the continuation of a much broader trend that has been going on for decades.
When we started the -- way back when you had to write all the code yourself in low-level languages. And then you could use higher-level languages. So you became 10x as productive. Then the Internet came along and you could learn about everything so much faster, so you get another order of magnitude and productivity. Then we saw the assent of the open source software in the cloud. So you could use [indiscernible] components, so a full end-to-end services and then you get another order of magnitude of productivity. And today, with the rise of coding agents, I think we're starting at the next 1 or 2 other productivity right now.
So this is the prime result. To put it simply, Datadog exists to solve this enormous problem of complexity for our customers. We connect to all of their software components. We scale with all the infrastructure, compute units they deploy. We also scale with the services they create and deliver. We understand the way infrastructure and applications are changing, and we connect separate teams to each other across different functions.
Now what's interesting is that none of this problem are going away in the age of AI. In fact, the complexity is even greater because AI, all those things to be built faster. There's a lot more of everything. And the stakes are much higher as agents start to act on their own [indiscernible] humans. Our response to win this race against complexity is to invest, to invest in innovation and to invest on behalf of our customers.
Over the years, we've invested about 30% of revenues into R&D. In 2025, we invested over $1 billion in R&D and ending the year with about 4,000 engineers. We believe that we are investing several times more than our largest peers. We are also adopting AI in R&D and [indiscernible] products, which gives us unparalleled leverage and velocity in our space. That investment has led to an expansion of our platform over time and our successful entry into new categories to solve more problems for our customers. We delivered [indiscernible] on the unified platform. that break down silos among what used to be disconnected teams and data sets.
Now all those categories you saw on the previous slide, are part of the critical user flows that make up the activities of our customers' businesses. And what we see here on this slide is one way you can model on the customer side, the continuum of problem areas that take customers from tech innovation all the way to realizing business value. So you have writing code all the way to the left, and understanding where the value is and running the business all the way on the right.
So we started right in the middle in observability. Of course, we didn't have all the functionality listed here from day one. We added a lot of it over time as we kept going deeper and kept covering all the new technologies our customers were adopting. And this includes new innovations to help our customers observe their AI stack as you can see on the highlights there. More recently, we've added capabilities around the data layer bringing observability across the entire data life cycle from injection to transformation and all the way to downstream using reports, applications and AI models. And the market for data observability is picking up quite meaningfully as data is critical to developing and adopting AI. Data quality monitoring, in particular, resonates with customers.
Looking to the right, we have been building a great business in digital experience. We are now expanding further into user and report analytics, where we are seeing rapid customer adoption. And we are improving value for customers with our [ Synthetics and RUM ] products that can scale very cost-effectively to extremely large consumer user bases. And what we found when getting all of this into the head of customers, is that by broadening our scope and removing painful integration points, we see the value of our platform go up dramatically in surrounding areas.
Now looking left on the developer side. The developer landscape is evolving very quickly with [indiscernible] tools and rapid deployments. And so the market for tools that have developers build, deploy, debug and iterate, is expanding very meaningfully. So we've been bringing more value to developers with capabilities such as feature flags, the Datadog MCP server and the [indiscernible] agent. And we have much more to do in the software delivery space. You will hear later about this topic from Michael.
Security is a concern that spans from end-to-end across a spectrum of development, production and user interaction. And our suite of product delivers against that need. This is includes helping find venerabilities in development, identifying and eliminating threats in production, and securing sensitive data around live user activity. And we are building AI capabilities to move faster and [indiscernible] security problems. You will hear more from Tim on this area.
We've been building our cloud service management products as well. What this involves is going beyond helping our customers understand and secure their systems and into helping them coordinate people and teams to manage, communicate, organize, take action and more and more automate response. So we are building on our momentum in this space, including the successful launches in 2025 of our own core product and [indiscernible] SRE agent. And Yanbing will share more about that.
So if we look at the platform altogether, we are delivering an end-to-end suite of capabilities that help our customers build faster, deploy confidently, fix problem rapidly and deliver better business outcomes. And we are breaking down silos across operations and DevOps teams, data engineers, product designers, developers, security teams, incident responders, FinOps teams and business users. We have much more to do in each of these areas, but we've made meaningful progress over the years and are seeing broad customer adoption, which shows that we are delivering value.
As proof of the value, we're delivering across multiple categories, as I discussed on the earnings call a couple of days ago, we now have $1.6 billion of ARR in infrastructure monitoring another $1 billion of ARR each in both log management and the end-to-end APM and [indiscernible] suite. The fact that we have real balance across the 3 pillars of observability as well as meaningful scale in each one shows that Datadog is unique within the industry in establishing true platform value for customers. Even though you've heard a lot of competitors say they have 3 pillars capabilities, their business typically remains driven by just one of these pillars, which dramatically reduces the value, they're able to deliver against customers explosion of complexity.
All right. So I want to talk a little bit now about our AI build-out and break it down into 2 buckets. First, we're building AI for Datadog. We're embedding AI across Datado who -- every type of engineer can move faster. Our AI agents now surface context, identify problems and recommend fixes faster than any human can. They can be proactive and get in front of issues and users can interact with them in plain English.
The second category is to cover the AI applications or agents our customers are building or running themselves. And we call [indiscernible] Datadog for AI. If you're putting LLMs or agents into production applications, those systems do need observability. They need to be monitored like any other critical app. In fact, as I mentioned earlier, this takes [indiscernible] hire as AI agents can now take action. So we're building a full stack of products, so users can understand and improve their AI solutions.
So here's that AI for Datadog bucket, but laid out across our platform. So as you can see, there's capabilities across every single layer of our platform now, and we're building more. And here are the capabilities in the Datadog for AI bucket. Same thing here. AI-specific instrumentation [indiscernible] every single layer of our platform, and we believe we are uniquely positioned to win market share in each of these areas.
The last time we had an Investor Day, 2 years ago, we told you this. We wanted to make our customers [indiscernible] more productive for every single step going from code to business value from end-to-end. We call this closing the loop. We are well on our way to deliver this vision on behalf of our customers. We do this across 30,000 customers from the most tech-forward native companies to the largest Fortune 500 companies in every industry, in every geography around the world.
Here's the loop that we've been helping our customers close. For the production systems, it's an end left cycle of making or incurring changes, figuring out how to understand the affected systems and fixing problems as they arise. It's complicated, it's frustrating and it's expensive. And today, we save our customers time and money by breaking down silos across teams and data sets, and we close these loops tighter, faster and cheaper.
But there is a second key workflow that is becoming increasingly relevant, thanks to the rise of AI coding. And that's the loop that moves software from development to production. The time spent and value created have to this point, been heavily concentrated on the build part. But with the rise of AI coding, software engineers will work much faster. Already today, we have at Datadog experienced engineers who are building features 10x or 100x faster than they could before. And I think I've seen some of them in the room today. So please don't hire them away anywhere else.
So the value is instead shifting quite rapidly from coding to being able to evaluate changes and deliver business value. This is the space where code meets production environments, and that is exactly what bringing 100x more code to production will not be easy. The tough part is making it work in the real world. It will come into contact with all the other coding components in the environment. It's going to need to be reliable and scalable while being cost efficient. It will need to maintain the security of the business and user data. And in the end, it will have to deliver great business outcomes.
As you hear today, we think our investment in innovation, deep domain expertise, large and diverse customer base and massive [indiscernible] of data are all factors that will help us be a critically important part of the solution to this problem.
Our place in the world is right where code meets production environments, other applications, other agents, end users, and broadly speaking, the real world. And that is what we think is the most impactful place in AI development Datadog. At Datadog, this is what we've been building towards for the past 16 years. We've been around long enough to be part of the transition from monitoring to observability and to drive the adoption of DevOps at the time when cloud was just emerging.
With code development accelerating potentially by orders of magnitude, the problem we solve is expanding to be an even more important pervasive and valuable one going forward. And solving this problem will take us from observability to the edge of autonomy. Enabling autonomy will mean that we validate our customer systems, apps and agents. And that we do so as they are increasingly AI coded or rely on probabilistic AI models that are, by definition, harder to test or predict. It will mean that we help maintain their security and safety that we keep our customers' agents aligned with their intent and constraints. That we give our customers the right control mechanism and automate their feedback loops, and that we verify that every change generates the expected business outcomes. So that's where we're headed.
We think we have a unique opportunity to enable autonomy for our customers across development, operations and security to support our customers in their goal to rapidly deliver business outcomes accelerated by AI, to bring everything together end-to-end and to give our customers the ability to harness complex new technologies and deploy with confidence. This is the latest and by far, the biggest area of opportunity for us. As you'll hear later, our market just observability is very large and growing quickly. And even though we've successfully grown our business over time, our market share is still only in the mid-teens. And as I showed you, we have made significant headway in building capabilities in other areas, and those do significantly expand our addressable market.
Furthermore, we are building both AI for Datadog and Datadog for AI. And we're embedding both broadly and deeply into the Datadog platform across every single product or use of AI. And we're already delivering AI capabilities that our customers [indiscernible]. Meanwhile, our investments will deliver a quickly accelerating pace of innovation as our engineers themselves built with AI and [indiscernible] technology. And we are very focused on deploying those investments to achieve this vision of enabling autonomy for our customers. If we can get this right, the sky's the limit. And this is why we feel that we are still just getting started and barely scratching the surface.
Now we'll turn it over to Alexis Le, who will talk about our data-driven advantage and how we apply that to NextGen AI.
Thank you. Thanks, Olivier. Hi, everyone. My name is Alexis Le-Quoc. I'm the CTO and one of co-founders.. So I think Olivier gave you a clear picture of the [indiscernible] complexity that our customers operate at and presented very clearly the opportunity that's ahead of us. Given the platform we have and the platform we've been building for 16 years almost.
What I want to do now is explain further why we at Datadog are uniquely positioned to use AI to deliver on this vision. So data is unique in how much data we get, how much data we have, but also how much we know about infrastructure applications and systems running out there. We ingest data at a significant scale, trillions of data points, billions of traces, exabytes of logs. We also have a diversity of data that users are selling to us about their system. This could be besides metrics, traces, logs, user sessions, data jobs, lineage, LLM and agent traces, team structure, service names and many, many other pieces of information. And they come from our SDKs, from our agents and from our crawlers, from integrations. That data is, of course, what powers the Datadog of today. That gives the current observability to our customers.
But it is also the foundation for the AI needed to deliver fully autonomous operations. A few years ago, we started an AI research lab because we were convinced that given the amount of data we have and given our R&D capabilities, we could be leaders in building AI specifically for observability and security.
How did we start? So we wanted to prove that having lots of data, lots of domain-specific data give us an edge and thus was born our first foundational time series model in Toto. Now if you look for the largest public data set of time series data, you get to about 300 billion data points. And it covers domains that you'd expect; finance, health care, energy, transportation, some web traffic and so on.
But we train Toto on 3x that amount. And the vast majority of the data we have, we use for training, for pre-training actually, is completely unique to Datadog. And it's all related to applications, infrastructure, software systems. So as a result, when we compare Toto to other time series model and its ability to forecast, it performed far better than other models out there. So we reach state-of-the-art. And from there, what we did is, we released it as an open [indiscernible] model and hugging phase that -- I think that was last May. And we've seen a significant uptake since about 9 million downloads.
Now you may wonder why release it as open [indiscernible]? What's the point? Well, for 3 reasons. One, and maybe importantly, we want to contribute to the field. This is a nascent field that I think can use all the help it can get. Number two, it was important for us to establish our credibility as an AI lab. And number three, because it's actually a way to understand how important these models are by just seeing how many downloads they get. But I'd say the most important difference that we notice is the difference of cost compared to AI models you use every day. We spent about [ $750,000 ] to train this model in 2025, which was, at the time, 3 to 4 orders of magnitude cheaper than a frontier model of the same vintage.
Now sure, frontier model can do a lot more than what Toto can do, right? It can speak hundreds of human languages. It can review and amend legal contracts or analyze medical imagery. But none of that matters, right, in the context of observability. And with Toto, we can show that -- we get -- we showed that we can get good results with lots of proprietary data and small models. But I'll get back to that.
Let me talk a little bit about training. So really, when you have a -- when you're creating a model from scratch, you spend a lot of time and money on the pre-training stage, if you will, training is an important piece. And it's both pre-training and training are essential to produce models and agents that are useful in real-life situations. So let us see how we're training the Bits AI [ SRE ] agent. And if you're not familiar with Bits AI, sorry, it's what's in the name, it's effectively a site reliability engineer. It is tasked with finding and building a plausible causal chain starting from a symptom on a software system somewhere and sort of building the chain from there.
So when an alert signals an issue in an application, for instance, Bits AI SRE, develop hypotheses about weather problem, where the problem is coming from and [indiscernible] is all the data available. And the goal is to identify the root cause that can then be addressed. And so that the symptom goes away. And as you can imagine, and you'll hear more about Bits AI SRE, it's very popular because there are always problems out there on software stacks around the world.
Now in order to train an agent to correctly identify issues in production, we need a solid baseline of past incidents and correct root causes. And here's how we've done it. Like any complex system, our own platform is constantly evolving and constantly being maintained. Think of it like the [indiscernible] around us. The streets need to be plowed, [indiscernible] needs constant attention and effort to fight entropy, so that life can keep going.
So in the course of any day, our engineers investigate in fixed issues. And what they do to is the record their finding as well as the entire set of ability that was needed to reach a conclusion. And they turn that package into an evaluation or an eval. Because that eval comes from human analysis of an expert, and it was used successfully to troubleshoot and fix an issue, we know we can trust it. And every time we make a change to a model or a model instruction we run through the growing body of evals and see if the model gets better or worse.
So this is a chart behind me showing a number of evals that our engineers have recorded over time. This is not something that can outsource to nonexperts out there. And it is important that you cover as many use cases as possible. And for that, you need a large infrastructure to do it, and we have the large infrastructure.
And again, going back to the city analogy, to keep New York City up and running, it takes a lot more variety and scale of effort than if you only have to keep up a small village, for instance. And so as we recorded more evals, we've seen the accuracy of Bits AI SRE it has gone up, not as a straight trajectory, it's up and down, but we can see generally the trend. And so that's how we've improved the quality of Bits AI SRE. And normally, we're going beyond this sort of human curated set of evals in building. So [indiscernible] is to generate synthetic data, and that's really to reach an even larger scale. And we think it's necessary.
And as our customers have begun to use Bits AI SRE, they've actually -- the -- sellers feedback, right? This is useful, not useful. This has worked, not worked, and here's why it was useful and and why it was not useful. And we, of course, use that as evals. And that's great because it continues to enrich the diversity of environments and problems that our agent faces. The reality is there's no shortcut in training -- pre-training and training to get this kind of high-quality result. You just need to have lots of data and expertise. And that we feel is a strong differentiator for us.
So let me maybe sum up our advantage. One, we have access -- continuous access to lots of clean and rich data that we can use for pre-training, for training and -- of financial models and agents. Number two, we are building our own models. Number three, it's not only the shared amount of data matters, it's also the diversity. It has to come from a broad context. That's very helpful. And before, we bring to bear our domain expertise to improve our model and agent performance. So we think that we're unique in our ability to deliver the best in observability powered by AI [indiscernible].
Now you may wonder, okay, that's great. Why not just take the data and throw away out of the frontier model and see how it does. And thus, you would replace data [indiscernible] with just a bunch of data in frontier model. And maybe you have the data to do that. But first of all, is it enough? And what you'll get is you'll get -- so we've done that internally because our customers probably do that. What you can do is you can -- the Frontier model is going to be great at summarizing data. You have to give it a bunch of context. You're going to get some good results. The main problem is extremely expensive.
So here's the idea. Here, I'm plotting costs and accuracy, if you will. And read -- first of all, training a frontier model, it's starts at $1 billion. And it's unclear how high or how the accuracy slope trends as you go orders of magnitude past $1 billion. Whereas the research is telling us a different approach works and this we think is better. We've built much smaller models on the exabyte of data we have. And the small models, what we've proven is that they have orders of magnitude better accuracy per dollar because simply, we're not paying for things that frontier models have, but we know won't be useful in the context of observability and security. And even I'd say if you hire lots of engineers to fine-tune and do RHLF and so on, it's not going to be able to match the accuracy at the same cost. Because really, when you use the frontier model, observability is you're paying for the amortized cost, the pretraining, training and on top of that, all the -- so the vast quantitative hardware that's needed to run in front of the Frontier model.
So in summary, one, we believe that the autonomous operation needs very good models at a low cost. And number 2 is the approach with small dedicated models, lots of [indiscernible] training data and ongoing evals, we think, is the way to go. So I've shown you the reason why we build our models and also how we can improve them based on real life observation.
Now you may wonder how do we tie all this together to get to fully autonomous operations because autonomy requires validation, safety, security, alignment and control. In other words, we have to go beyond only observing a system. We have to understand its behavior and maintain control through verified changes. So in our lab, we've built, as I mentioned, a bunch of models, but we've basically understood that what we need really for this domain is a world model.
So how are we going to do that? We take all the data we have, and it needs to encode and represent the state of distributed system. Now we are already in a position to observe these systems, right, because we plugged in everywhere. We get that -- these exabytes, trillions and so on of data every single day. So what we're working on right now is an optimal representation of code, system structure, system behavior. And we think it is essential to predict the future behavior of software with high enough accuracy. For that, you need to understand past behavior and have knowledge on how such [indiscernible]. Without it, it's not going to work. Without -- and finally, without high accuracy, they won't be autonomy. So we have to get to a high accuracy.
And when we think about steps towards autonomy, we think in terms of stages, here represented on the right-hand side. Started with customized and adaptive observability than proactive alerting, automated remediation. And then you get to the predictive and proactive and preemptive sorry, -- and finally, you get to autonomous operation.
And with bit SRE, we've tackled the first stage, automating away sort of the more manual steps of observability. So the need, for instance, to build dashboards by hand and so on is gradually going away. And we've built proactive learning and automated remediation with the goal to take care of an increasing number of cases when currently people are seeing the loop to fix things. Now there, we think our trajectory is going to be like that of coding agents, limited in scope in the early days, more narrow, but increasing as time passes as we refine our models. And as that happens, as accuracy and coverage continue to increase, we'll be able to further predict and then preempt and prevent issues before they occur. When we reach that, we have a self-healing, self-managing, self-optimizing system, able to operate customers' infrastructure and application with fairly limited human intervention. And that is our goal, as Olivier said.
Now there's obviously a healthy amount of work to get there. But we think we're uniquely positioned to make it happen. That is where we're going because that is the only worthwhile goal. But for now, let us here about what we're delivering for customers today.
And for that, I'll hand it over to Yrieix.
Thanks, Alexis, and hi, everyone. So my name is Yrieix Garnier. I'm super excited to be here today for my second Investor Day. So Olivier and Alexis talked about how we're moving forward towards autonomous operations. In these sections, I want to take it back to its foundation, the Datadog platform. Platform is what Datadog started. And over the years, it really helped us break down silos amongst teams and data. So to do that, we've built a robust set of elements, thousand of integrations, common UI, data services. And we have about half of the 4,000 engineers working on the platform. And the investment allows us to be evolved very quickly and to seamlessly integrate AI to better serve our customers.
Bits AI, this is how we're calling our AI capabilities is really present throughout the platform. Let me give you a few examples. So it can analyze and correlate all the different data types that we're getting from our customers, to detect, investigate and remediate code fixes, or interact with Datadog through natural language. And we're just getting started with more AI capabilities to come.
But the platform is also critical for a rapid pace of innovations. By leveraging the platform and all these building blocks or engineers, team can really stay very lean but also move really quick to deliver either new products or enhance existing features. This is really the flywheel between platform and product. For instance, it helped a handful of engineers to deliver companies autoscaling end-to-end solutions. Or after the Metaplane acquisitions, we were able to take to market data observability in a record time. So today, we have dozens of products, and we continue to advance our platform to accelerate this flywheel effect and build even more product faster.
But let's look at the data injection side. We've also added a number of data sources including like valet, LLM inferences, and we can ingest extremely large amounts of data to provide analysis and correlations in the context of our products. But our end goal is really to deliver value to our diverse users, but also to the uprising number of agents. They all need the data in one place. We need to provide the best outcome.
As Olivier said, our customers are facing a rising level of complexity. And our job is to stay ahead of that. And if we do all that right, we provide a single set of truth to break down silos across all users and agents. So the platform actually come a pretty long way over the years. Let me reflect on that.
In 2015, we started with few integrations. [indiscernible] millions of events per hour and only had one product in from monitoring. But our customer needs and demand grew really exponentially. And today, we have over 30,000 customers, including some very, very large ones. We have 25 products and we can handle trillions of events per hour. As you can see, our platform reached unprecedented scale. And it's one of the main reason our customers keep choosing Datadog as we can store, process and move data with always improved performance or cost efficiency.
But let's look at this from a customer angle. This chart is a very fast-growing AI company. The customer demand grew very quickly. But where the end user were experimenting bottlenecks, they needed a unified [indiscernible] solutions to get to the root cause as fast as they could. And to do that in about one year, they adopted 16 Datadog to products, and that was really key to their business success. So that's a platform.
Now let me speak of the way we're scaling and our customers just retain and analyze the growing data sets. So to expand scale, let me take the example of the log management. We launched it back in 2018, and it had multiple scaling phases. The first phase was called logging without limit. And it's all about ingesting all your logs without limit and only processing the relevant ones with correlations with infra monitoring and APM. So bringing it logs in a valuable but still economical way is really the foundation that helped grow that business 7x to $1 billion ARR. But really, it's the foundations of our customers value. And it worked great for observability logs.
We also knew that we are only capturing a fraction of our customer logs. Of the use cases like transaction logs or audit logs typically involve log volume that were other magnitude larger and which needed to store for a much longer period of time.
So as the second stage of growth, we've extended the capabilities to support those use cases with Flex Logs, Frozen and [indiscernible] Search. By doing so, we've unlocked new market opportunities and delivered more and better outcomes to our customers. And it actually worked. We saw very strong adoption of Flex Logs from the start. Now our customers are storing tens of trillions of events and Flex Logs is approaching $100 million ARR and growing very rapidly.
But to keep pushing on this log journey, we've leveraged the platform to build a new product, Cloud SIEM. Cloud SIEM is actually a natural extension for text logs and it requires logs to investigate security issues over a long period of time. And Flex Logs really unlocked the security revenue. With 18x growth in 5 years, we are still seeing an acceleration in Cloud SIEM adoption. And if we look at this, we are still actually at the beginning of that opportunity phase here.
Sorry. So as you can see on the chart here, Flex Logs really unlocked that security revenue. It grew like 18x in 5 years. And we do see that acceleration. Yes, I just already said that. So Tim is going to talk more about this as we actually do see that the beginning of that opportunity.
So let's now look at the impact of the platform data scale and actually a whole customer journey. These e-commerce customers started using infra. Then in 2022, they adopted APM, Synthetics and Logs. And in Q4 2023, they become a Flex Logs and SIEM customer. As you can see over time, they consolidate more tools within Datadog, which enabled them to address an increasing number of use cases, cover more environment, larger data sets, and most importantly, enhance their customer experience. And that's how Datadog and customers really scale together.
So to finish, I want to talk about enterprise coverage. This is where the platform effort help our largest, our most sophisticated customers to drive tool consolidation. Beyond monitoring everything in the cloud, a number of our customers asking us to cover more of the environment by combining cloud and on-prem. With our extensive integrations, this is something which is out of the box for Datadog. We're already supporting on-prem servers and network. And now we also monitor wireless access point, end user devices, like laptops and desktops or edge devices. So with that, customers can really see the entire physical footprint in one place and also combined with the cloud environment. And for us, it means a larger footprint and a bigger market opportunity.
We also continue to expand our coverage across our customer tech stack. Historically
[Audio Gap] for cloud security, we provide posture scanning, run-time vulnerability detection, attack analysis and combine that with observability enriched prioritization to tell you what cloud risk matter the most. With AI and data security, Datadog automatically secures sensitive data and offers comprehensive run time protections for AI agents to enable safe AI transformation.
And finally, for developers and DevOps teams, we have code security, helps to identify vulnerabilities and first-party code, open source libraries, infrastructure code, all before they move to production and therefore, dramatically reducing alert fatigue. And with Bits AI, code security generates bulk remediations, so developers can still deliver secure code while getting to spend more time on building and innovating.
Now plus our security products, because they're built on the Datadog platform, they can all take advantage of Datadog's shared services to accelerate remediation. For example, integrated case creation and incident response to security, SRE and DevOps can rapidly collaborate with one shared view, or even one step further, agent builder can be used to build custom automated remediation workflows. So we have growing proof that the data log advantage that I just outlined of unifying security and observability is delivering value to customers.
Today, Daydog has over 8,500 customers using our security products. This includes one in 4 of the Fortune 500, and we've now surpassed $100 million in ARR. And you know who else is using our security products, we are. The Datadog security team secures the Datadog platform for our 30,000-plus customers using Datadog. We put our reputation and our business on the line using our own products as an indication of our confidence as a security vendor. So we're off to a good start. If you wanted to pause [indiscernible] okay.
So we're off to a good start. We believe we have a big opportunity ahead of us. Today, 70% of our $1 million customers use one or more Datadog security products. But the spend security represents, it's together is only 2% of their Datadog spend. So as a result, we see potential for much more wallet share as we deliver more security products and capitalize on that Datadog advantage.
Let me give you an example. Here is a long-time Datadog customer in the media market, who over time has adopted a number of security products from Datadog. They wanted a unified observability and security platform, and they chose to consolidate on Datadog over market alternatives like Palo Alto, CrowdStrike, Wiz, Google, Microsoft, just to name a few. As a result, today, 20% of their Datadog spend is on our security products. And that could just be the start.
For another one of our $1 million customers, 38% of their business with us is security. So we see a clear opportunity with all of our current and future customers to go deeper and broader with security. And how we get there is the value of the Datadog advantage. It combines and correlates security and observability in a truly unified platform.
So that's it for me. Let me hand it over to Michael to talk about what we're doing for developers.
Thank you, Tim. All right. I love seeing everybody taking a ton of note. Anybody using AI right now in this very moment? I knew it. There are some people out there -- advantage, right? So I'm Michael Whetten.
So we live in this era of speed right now, right? I don't know if you all feel it, but my customers are under intense pressure to compete and innovate and build and ship product that works to customers and try to scale out as fast as possible. And it's been like that I've been in Datadog almost 10 years now. It's been like that since the beginning with the cloud, this competitive advantage that technology can bring but it feels like it's accelerating, right?
But as Olivier said, the complexity is a drag on their ability to innovate, right? The big companies have a lot of complexity, and they're feeling the drag in different ways than small companies who are having trouble getting to scale, right? And they have drag in different ways and different types of complexity.
And if there's one thing that you take away from today, it's that -- I know some of you have traditionally written about Datadog as kind of an insurance company, utility company or some -- must have for companies that scale. But more and more, my customers are telling me or they're adopting even the fastest-growing companies in the world right now who are in the most hypercompetitive landscapes, they're buying Datadog because they need to move fast and Datadog enables them to do so.
So let me walk you through a few examples of how I see this working. So one type of complexity that we see a lot is fragmented visibility, observability or monitoring or product analytics or whichever point solution they have here. So here's a simplified diagram of an application, a single application at a company. The fragmentation, each of these tends to represent a different team at a company, right? And even though it's a single application, and this user is interacting with your application, making requests, getting response traversing through whatever your application does, the fragmented nature of the organizations that are required to serve this user, they don't always provide the best user experience so that when an issue happens, right, if I go to a lot of my customers right now and I say -- or potential customers, usually, I say what's -- my favorite thing is kind of a [indiscernible] question.
But my favorite thing to ask them is where -- how do you know that things are broken now? What triggers an incident? And most of the time, those cheapestly look at the floor and say, well, customers, like a support team where somebody tweets something is down and then we call an incident and immediately start reacting. And some of you are nodding because you must hear this from people as well, right?
And the problem is, is that all of these different teams are using different tools. So we have a bit of a tower battle problem, right? And who knows that these signals that are going off even point to the root cause of the problem. So to use a real-world example, there's a major global bank in which they have 5,000 engineers. So that was one application.
Now at this bank, there's hundreds of business units, and each one has many applications. So 1,500 applications spread across the organization, right? And the problem that they have is these -- the way that the organization is set up doesn't match the user experience, somebody might be trying to make a withdrawal or deposit at an ATM or on their phone. They don't know how the company is set up and whose problem is who. So they just know they can't do something.
But when something goes wrong, these are all interdependent technologies, and troubleshooting this is a nightmare, right? So they consolidate everything on to Datadog. They went to all those point solutions and brought it all in. And the beauty is that, not only is it just one single pane of glass, the real advantage is that from the time of collection till the time it lands in Datadog, we're automatically summarizing and correlating all that data. We're making sense of that data. So that when it lands here, most of the work is done. And when a signal goes off, it's typically in the right place, notifying the right team and they can [indiscernible] responding much faster so that you have global impact within the organization just from consolidating onto one platform, right? So millions of dollars a day in avoidance, better customer sentiment.
But the real advantage, the real value isn't actually displayed here. The real value is all those people that were responding to those incidents that were taking hours and now take minutes. Those are sometimes the highest paid or smartest engineers at your company. And rather than building value for the company and living the bank forward into what is the next generation of bank software, they're spending time and incidence. And here now, they can spend time adding value for the customers.
So ripping and replacing load-bearing technologies that have been there for 10 years across 5,000 engineers, it's not super easy for a lot of organizations, right? Either it's a mandate as it was at that bank or a trend that we see happening now to address some of this complexity and scale is a new movement that we're seeing where people are calling it user-first monitoring. So much complexity on the back end, so many teams to coordinate, so much politics to try to coordinate. Can we just start with the user experience and start making our way backwards, right? What are the most load-bearing critical user journeys that we need into in visibility and start traversing the organization that way?
And so the crux of your business really is your application front-end stack. That is what your developers are typically making, right? And then they scale it out with infrastructure network. So we have a suite of products for this solution and the space is called Digital Experience Monitoring. But really, it is what is the user experience, how are they impacted by the changes my engineers are introducing into production? Are they making things better or worse? And so in some ways, this is accountability software. Are my engineers who I'm paying who are there to bring value to the customers, are they making things better or worse for the end user?
So we see a big push towards enabling engineers to have direct visibility into the business impact of their changes. And so this is one of our fastest-growing areas. And we see that -- when the APM, which is the back-end instrumentation and the front-end user experience are stitched together, it's a story that works and it spreads through the company much faster and it spreads through organizations much faster, and we see that when these things are together, we have -- we provide a lot more value, which turns in more revenue for the business.
And this isn't unique to digital experience and APM bundling, as customers grow with us, they do find more value. The land and expand does work and more products equals more value, spreads in more parts of the company until they have that consolidated approach. Why? Because this is better for the human responders, right, bringing more people into the conversation to troubleshoot faster together is meaningful and does increase the value.
But an advantage of this single platform and that automatically correlated and summarized data that we do is it's better for our AI agents, too. We found that when the AI -- when we have the full context of the entire stack and is already correlated for humans, AI also operates much better on that. It can act faster, right? So what might take a team of people before many hours to solve, but then they adopt Datadog and they can do it in maybe one hour. The AI can come to the same conclusion in minutes, and we'll hear more about that soon.
But it can traverse. This is, again, one application. It can reverse all the applications. It's working 24/7, right? And so the advantage here is when it has -- you can't separate the AI from the underlying data formats and context. There's a lot of work you can do to make the AI more efficient, faster and more important, more accurate.
So Datadog does bring equilibrium into that DevOps life cycle. So the developers can develop as fast as they can. What are they doing? They're introducing change into production. That's their job is to introduce new things, but production can adapt to that quickly and make sure that it's done safely and securely. At Datadog, we benefit from this. The reason that we're able to ship so fast is because we use Datadog. And so we are the embodiment of that DevOps life cycle, and we do have that equilibrium. This last year, we released -- we announced and released hundreds of features into production, right? These aren't ideas, they are actually out there in customers' hands, iterating with customers, proving value.
Now as has been said already, there's a sea change, right? When I walk around Datadog office, I see a lot more engineers coding on their phones, having multiple windows open, directing lots of agents and writing code 24/7, they say it's addictive, right? And I'd say it's only accelerating. We've got one guy who's coding with his glasses, right? He's sending prompts and he's saying, looks good, now change this, right? And so this is a real movement in the industry right now.
But what does it do? We don't hire developers just to write code. So 100x more code might not actually translate to 100x more value. Are you really going to release 100x more features? Are you going to release one feature that's super sophisticated and can do a lot more? How do we verify that this 100x code is good that it works and that is a good product? There's a difference between code and product. So this is -- the bottleneck is no longer coding as Olivier was talking about, but bringing value to customers maybe at 100x. And this is where Datadog has a unique opportunity to help the AI movement forward. So developers love to make changes and bring things into production, but they break things.
The number one cause of incidents is faulty code, right? And that's when humans are reviewing it and taking painstakingly efforts to make sure it's good. But Datadog has automated integrated code testing. We also have the best understanding of how production works, how that code is deployed, how it's connected to other parts of the application, what data is flowing through that code at all times, that we can actually inform the entire life cycle here, whether it's humans or agents with AI coding, we can tell the code that you're writing right now, hey, this code that you're -- this idea that you have that you're going to propose into production, it's going to increase latency. It's going to make things slower because look at all these requests coming in right now and feed that into the agent. So the agent can make better decisions or so that the person whose hand coding can make better decisions and write better, more efficient, more secure code that we already know is going to work in production.
Now as you're sending it out, right, there's a risk mitigation strategy that already exists. You write your code, you write unit test, you run those tests locally. There's Git hooks in there that's going to run all your test locally, then you push your change in some centralized pool of [indiscernible] called CICD and it runs a bunch of tests and those tests, sometimes they pass, sometimes they fail and you have to kick it and it goes again. Then it will land in a staging environment where people kind of vibe check it, type of few things, looks okay, let's push it into production. If you're more sophisticated, you got feature flags, which means that you're going to slowly roll it out region by region, 5% hit it, 10% hit it, 15% hit it, what are you doing? You've got Datadog at least you've got monitors there to tell you if things are going off. If you don't -- usually, you're just praying and waiting to see if requests are going to come in, we can actually do much better than that.
We have automated testing and we just launched our feature flags product, which is unique in the domain in which we can actually contain or sandbox that change. When it goes to production, we can attach metrics to it automatically. And as it starts to roll out, we can statistically tell you this is going to be better. This is going to be worse. Roll it back or go straight to 100%, right? And so that's feature flags and experiments.
So but the gist here, and I can talk about any of these things, but the gist is we can automate much of this, just as AI is pushing more code or AI and the manual tooling that we're enabling for customers as well, which the AI will use, can accelerate this path into production. So rather than becoming a bottleneck or a super high risk and just breaking things all the time, we can reestablish that equilibrium even at the pace of AI.
So that's -- my throat is getting dry, but I am almost through it. So the AI -- or sorry, the code gen that most people are doing right now is to just build existing applications. And there's some exciting stuff. Technology does empower the creative individual, right? So I had -- somebody last night told me that from the time they got a white paper for a new database -- this person works for a database company. So research paper, they went [indiscernible] the idea into a working prototype and they thought they were so smart and novel and they were the third one on GitHub to have put it up. And this is like in hours after the white paper was published, right?
And so this is what I mean by speed. Well, everybody is trying to take advantage of -- they're trying to build more intelligent applications and they're trying to also see if they're going to be safe in the environment. So it means that us as Datadog, we have to continue to build new types of products, new types of observability, new types of security to be ahead of the curve when people need to start bringing these things into production.
So one of those things -- when I do talk to CEOs, CTOs, CIOs, one of the big concerns right now is the proliferation of agents in their company. What are these agents, right? Who made them? Why are they there? How much do they cost? How are they permissioned? What are they supposed to be doing? Are they doing a good job at that, right? Am I getting value? I see 5 of these agents that are supposed to be doing the same thing, should we choose one of them, right?
So the AI agent [indiscernible] gives leadership a way to actually track and teams who are building these things a way to track all of these questions about the agents that they're bringing into their market. Now those who are building these agents are trying to enable their product with more intelligence, they're also stuck unless you're at a leading research lab or Frontier model lab, you probably don't know where to get started. And so there's a lot of information out there.
The nice thing about AI observability product is that it comes with out-of-the-box framework. So just by using the product, you start to understand more about if you're already an expert and you'll be familiar about these tools. If not, it's almost an on-ramp in how to think about nondeterministic applications. I need to evaluate these things for basic competencies before I send them out into the world. Once they're in the world, I can experiment to see what is good behavior, what is bad behavior or trending which direction, I can try different models, et cetera. I can sandbox and I have playgrounds, all the stuff that these researchers and AI engineers need.
So the momentum on this is growing. There's been a lot of investment in learning over the last 24 months or so, but we're starting to see these things try to get into production and who helps people get things into production is Datadog. So that's why these products are growing with us now.
And the last thing I'll say here is we're not only getting started, right? This movement and helping this movement to figure out what it is and what it will become. Datadog is perfectly situated to enable that and to talk more about the exciting things we're doing with AI is our Chief Product Officer, Yanbing Li.
2. Question Answer
Thank you, Michael. How's everyone doing? This -- you are getting to the last stretch of our first half. So my name is Yanbing Li. I joined Datadog as the Chief Product Officer about 18 months ago. Before Datadog, I spent time at Google, responsible for the observability function powering Google's [indiscernible], infrastructure and services. So when I went to speak to a senior SRE leader to get some candidate feedback, this is what they tell me. They simply said, go look at Datadog. And this was back in 2019 before Datadog was even a public company.
After Google, I got to lead engineering and product at autonomous trucking company or innovation, actually, the very first company to operate commercial driverless truck on the U.S. public roads. At Aurora, get to learn firsthand what it meant to ship safety-critical autonomy product into production and at scale. So this is why I'm excited to be here at Datadog to help our customers ship faster without breaking things and operate reliably and safely, all while navigating the increased complexity of AI.
So let me circle back to this DevOps loop that Oli showed earlier. This is the reality of what our customers DevOps team leaves through every day. They need to detect issues as they emerge they try to investigate and find a root cause and the next step of action, and they take action to remediate back to health. And because systems are always changing, with new code, new traffic, new dependencies, this loop just doesn't stop.
So what happens when a major accident -- when a major incident happens to a production system? Our largest customers often tell us, they need to mobilize tens or even hundreds of engineers because they bring different knowledge, different data, different tools and also different system boundaries. And also, most of those teams, not only they have a partial view, they're motivated by proving it's not their problem rather than finding the problem.
So the area under this curve represents the time and times resources that's part of this operating expense. And certainly, incidents, we all know is very expensive to business outcomes with lost revenue, lost customer trust and reputation of risk. So this is a structural efficiency we are trying to solve at Datadog.
So Datadog is in the business of keeping this DevOp loop healthy and running for our customers. So when there is production stress, we detect issues, we help coordinate the customer's team, get the right team involved to investigate and take action to remediate the system back to health. And the previous speakers have already talked about Datadog's unified end-to-end observability platform can shorten the incident response with fewer people, less time and closing this loop faster. So the result can look something like this with faster detection with the right team involved with the right information, they're solving the incidents much faster.
And we all know when you have an incident, time is money. Let me take you through this with a concrete customer example. So this is a major U.S. insurance company who's been a customer for 5 years. Before Datadog, they experienced thousands of severe incidents every year. And with Datadog, after they standardize on our core pillars of product, they begin detecting and fixing those issues proactively, preemptively before they became real production escalations. And as they have seen a 10x reduction in their severe incident count.
And certainly, when they have fewer incidents, when they solve them faster, there is a significant boost to their engineering productivity, and they're saving about equivalent to 70 employee years and translate to $11 million every year.
So what does this mean from their business point of view? Again, with fewer incidents with faster resolution they are actually seeing a whopping 20x reduction in customer impact that's caused by this incident. So this is the kind of value we've been providing to our customer with our unified platform. Now by applying AI, we're taking that to the next level. We've launched a fleet of Bits AI agent. Yes, in Bits with those futuristic sunglasses. And so -- so we're helping our customers autonomously detect, decide and taking action so that we're closing this loop even faster.
So let me give you a few examples of the Bits AI agents and starting with the SRE agent. So you've heard about this several times throughout this presentation. So why SRE? By now, the world has recognized that the future of coding is going to be AI coding. But still, a lot of our customers are struggling to really measure and establish the real ROI. And we pick SRE as our first agentic effort because not only our primary user personas are SREs, but also when an incident happens, it's often acute, high stake. And better yet, the verifiable results of what Bits AI SRE can do is very obvious to our customers. Actually, many of our customers to test Bits AI ASR, they simply play back all of their previous serious incidents and see if Bits AI can get it right.
Obviously, the business outcome is also very tangible when you can reduce incidents. So because of the verifiable nature, our customers are really excited about what Bits AI SRE can do for them.
So how does it work? Don't worry, this is not an eye test. Let's focus on the left-hand side. When alert triggers, Bits AI autonomously investigate the issue. It first gather all the necessary data and relevant context, it then can reason like a group of engineers in different parts of the system, try to establish multiple hypotheses of what happened and then investigate all these hypothesis in parallel.
The right-hand side is intended to show you how that parallel works and is very visually explained to our users. It then identify the root cause and even can propose the next step of action based [indiscernible] and better yet, Bits AI can learn and it's getting better with every investigation.
So the superpower of Bits AI SRE also comes from this holistic understanding of our customers' entire environment, spending systems and applications and users and teams and even business processes. So it doesn't just leverage the rich real-time observability contacts and telemetry inside the Datadog platform is broadly integrated with third-party knowledge stores and also third-party telemetry. So our customers can really get that full picture of what's happening in their system.
Even though we're still in the early days with Bits AI SRE, we are already getting a lot of positive feedback from our customers. Here, you see 2 examples that customers are telling us how Bits AI SRE can accelerate their incident resolution and how it's acting like experienced engineers to help them understand their complex system. And when they matter the most, our customers are also telling us Bits AI SRE get the job done.
So if you remember, the major AWS outage last October, we've got many customers reach out to us saying, when that outage happened, Bits AI SRE was able to autonomously root cause to the outage before being notified by AWS themselves. So even though Bits AI is AI agent, it actually gets a lot of love notes from our customers. As you can see on the screen here, and not just because this is a Valentine's week, we hear this from customers all the time how pleasantly surprised at how smart Bits AI is, how it gets to the root cause, how it's saving them time, how it's boosting their productivity.
And the best indication of that is the actual usage. For new product, we look at the usage metric very, very closely. So since the Bits AI SRE launch, we've had our customers run well over for 100,000 investigations and since our GA last December, this rate is increasing and accelerating. And in January alone, we have more than 2,000 customers run investigation with Bits AI.
Okay. So let me switch gear to talk about how we're using AI for some of our other use cases and products and starting with this security example. We have our Bits AI security analysts in preview. And so this agent can autonomously investigate Datadog's Cloud SIEM signals and conduct in-depth investigation for potential threats and also enable users to remediate those threats all in the Datadog user interface.
I think a better way to explain this is a real example. So a major financial services company was testing Bits AI security analysts for the first time. And actually correctly identified a live, serious security threat. So the situation is a compromised automation system in their environment change their cloud firewall setting such that it's open to the entire Internet. Some of the sensitive management ports are open and exposed. Does this sounds quite serious?
Yes. So without Bits AI, so the investigation would happen that they may receive some security signals and that goes into a queue and human investigate them one by one, and it could take hours for them to come to this realization versus was this security analyst agent could do investigating in parallel. And within minutes, we were able to service this severe threat to the customer. Obviously, the customer did become true believers of this technology afterwards. And this is just an example how Bits AI security analysts can truly transform how security teams can investigate and resolve security incidents.
Let me give another example because Bits AI SRE and security analysts, they're doing investigation or trying to understand what's happening in the environment. What about autonomous remediation. So this is why we introduced the Dev agent. So the Dev agent can automatically analyze the telemetry and code when there's an error happened in our customers' system. It can explain the root cause in plain human language and even map it directly to the relevant code, files and function. And then proceed to generate a context of where fixed and [indiscernible] is important because this fix would be generated based on the real production contact that Datadog uniquely brings to this problem. We can then proceed to test the fix in isolated sandbox so that you have high confidence that this fix is ready to push to production. And all of this can happen without a developer even logs in. And of course, the tool can interact with the developer. When they do log in, they can review the code, they can ask questions and they can help also merge the PR.
So you may be wondering, is this yet another AI coding agent? Now there are already so many on the market. The answer is no. Because Bits AI Dev agent is deeply integrated within our DevOps loop to truly [indiscernible] bringing that full production context, so to help create a better PR. It's also very proactive. A lot of our customers are really pleasantly surprised that they received a Slack message from Bits informing them, there is a high severity error, and Bits already fixed it for them with a PR that's ready to be merged.
So I shared 3 Bits AI agent example. And the important thing is with AI, how our users and engineers are interacting with their tool is also radically changing. So the good news is our customers can use Bits AI from anywhere that's fitting into their workflow, whether it's in their Datadog UI or through collaboration tools or from their favorite IDE or getting involved by another AI agents. And all of these interfaces are also enabled by the Datadog MCP server.
So the Datadog MCP server enables our customers and the AI agent to access Datadog's docs AI-driven observability [indiscernible] from -- directly from their existing workflow. And as you can see on this chart, since the launch of our MCP, we've seen also exponential adoption and growth. And many of the customers are integrating this to their existing workflow. They're also building custom AI agents so that they can build those agentic workflow to help them with incident investigation performance optimization and many other use cases.
So with Bits AI and MCP, now incident resolution can look like this. We can help our customers narrow to the root cause, take action within minutes and with very few people involved as opposed to the tens and hundreds of engineers working tirelessly over hours and days. And better yet, the Bits AI agent can easily work alongside human SREs and human security analysts and developers to make them far more productive. So we're closing the loop even faster. That's the value we're bringing to the customer.
So I just spent the past 10 minutes also taking you through how Datadog is solving the structural inefficiency in the DevOps loop by providing an end-to-end unified observability platform and now turbocharged with AI that we are helping our customers closing this loop very, very rapidly. And as Michael and Olivier alluded to earlier on, we've also been shifting to this loop on the left-hand side to the preproduction environment to help our customer ship better software into production.
So our long-term vision, as Olivier outlined, is to achieve autonomy across Dev, Ops and Security. So that will require us to help our customers validate their system, their application, their AI agents, and in addition to helping them shipping production ready [indiscernible] hold faster and preventing incidents from occurring at all, we have to help them maintain their safety and security to achieve true alignment of their AI application toward their intent and business outcomes. And in the meantime, give them control and feedback to help them improve.
So I am personally very excited about this vision. It is special having built autonomy for trucks now building autonomy for development, ops and security. So at Datadog, we are very excited of this vision that our customers need us to bring this together now more than ever.
With that, thank you, everyone. And I will hand it over to Yuka for Q&A. Thank you.
Okay. Thank you, Yanbing Li. We are going to start a Q&A session. Now joining me on stage are all the print centers you just heard from. Their names are up on the screen. We are -- we're going to be taking questions from the in-person audience. I have 2 of my colleagues, Megan, on your right; Eric, on your left with mics. And we'll alternate between them. So please, yes, raise your hand and wait for them to get to you so we can all hear your question.
We're going to start on Megan's side.
It's Kirk Materne with Evercore ISI. Tim, I was wondering if you could talk a little bit about the silo tax that you brought up. I mean one of the reasons there's always been silos is buying silos, meaning you've had SecOps, DevOps, IT apps have different budgets. I was curious as we head into a world where you need more talent [indiscernible] across all those areas. Are you seeing those budgets collapse into one? And if not, how do you make sure that you're talking to the right person to get more sort of visibility on the security [indiscernible].
Great question. So I think we're seeing 2 things right now. Number one is the recognition that we can make security easier, better with the unification and consolidating on a single platform. And it's more just the [indiscernible] or no longer the need to have those separate budgets for those items because they can get it all through the single platform. So that's one item.
The second point is, I think there's also a broader recognition that, in fact, we use this ourselves at Datadog that having organizationally security and SRE, the same word has a lot of benefits, particularly when it comes across the board for both reliability as well as security. The team is working together. Of course, in our case, using our own platform and tool sets it will work much more effectively. So I think that's something that will also emerge over time is probably a growing trend across organizations as they see the need to be more effective.
Just to add up to that, it's not completely about the [indiscernible] between buyers. But if you think of the impact of coding agents, there's going to be much less separation between the roles like I think as we build a lot more, a lot faster roles that used to be [indiscernible] as how you're building it separate from whether you're building the right thing, which is separate from whether you or not [indiscernible]. [indiscernible], which is separate from who you operate it. I think all of that gets merged together quite a bit as the coding itself and how you build it is left to the agent.
Great. Thank you. Eric's side.
Alex Zukin from Wolfe Research. Thank you so much for the presentation today. I particularly wanted to ask about Bits SRE agent. And given kind of the increasingly heterogeneous environment that is increasing the magnitude, scale and complexity. When you think about the ability to read from other kind of data sources outside of the Datadog perimeter and compiling kind of complete tasks across that information. Can you talk a little bit about kind of where your tool, how you differentiate in that context versus other folks building there? And then maybe some pricing and even a customer example kind of who's at the frontier showcasing.
Great question. So when we started Bits AI SRE, we actually focus on the data and telemetry that's within Datadog because the most important thing for AI agent is to show that they can get it right. It shows value to the customer. And when we are within the platform, we have real-time rich data that allow us to really showcase that value to our customers. Obviously, a lot of our customers do have those heterogeneous environment. So now we're expanding our telemetry to cover those outside data sources. So yes, so -- and we also see there's a lot of other start-ups and company out there that they probably take an approach that's looking from the outside. And so the way we are uniquely able to bring the power for Datadog but also integrate with those external data sources have shown that we can simply generate better outcome and results.
We'll be more right with the data we have and we -- for which we have more -- or I would say more higher resolution, more reach, et cetera, et cetera. If we took out the whole stack, we can be more right, which is also why that's where we started. But I will say, when you look at where the market is today, the market is very active today. The market right now is you have an issue and you [indiscernible] and to be honest, you can get a pretty good result if you ask [indiscernible] to do that. It can ask a number of different systems. So for that particular thing, I think it's okay.
For where the market is going, which is you want to be [indiscernible] proactive and you want to prevent issues that just doesn't work at all because the data doesn't flow through [indiscernible] different systems. [indiscernible], back to autonomy in self-driving. So after [indiscernible] as today, you can send the pictures to ChatGPT and it will help you tell you who was right or wrong, but the crash happened. But ChatGPT is not going to drive the car. You have a separate [indiscernible], you have a separate everything. And I think the same happens is going to happen to us with observability. As we get all of the data as we control the data plan for that as we can run -- develop and run models live on all that data, we'll be in a position to get in front of the issues and prevent them.
Yes. And in terms of the customer adoption, as I mentioned, we have 2,000 customers. So the product is still fairly new on general availability. So we're in the process of getting -- make sure customers can let us use their names. But what I can share that our 2,000 customers is widely represented in all kinds of [indiscernible] and verticals and geo locations from the largest Fortune 100 companies to the most innovative AI start-up. So there is a fairly broad non-discriminative adoption of this technology. And this is why I'm personally excited about SRE is really a very strong well-fitted use case for AI because of the result is in [indiscernible] and verifiable. So this is why we're seeing such a rapid increase in adoption.
Then finally I just mentioned that our pricing is completely transparent. You can go to our corporate website, and I believe that Bits AI SRE $500 per 20 investigation, right, Kai? So but you can check out all of that stuff by yourself whenever you want.
All right. Megan? Megan's side
It's Keith Bachman from BMO. Tim, I also wanted to direct this to you is how do you think about the boundaries within security about where you want to be in terms of portfolio expansion and talk about some areas of interest or where you don't want to be?
And the reason I bring it up is to your slide deck, you're still a relatively small part of generating ARR for Datadog. And some of your competitors have a much broader portfolio [indiscernible] a consolidation game. So in some measure of success begets success. And so I'm just wondering about how you think about portfolio expansion to try to get deeper penetration within your existing customers?
Yes, something I think about daily, hourly, minute by minute. One of the things that leads our thinking obviously is where there's existing mature spend. And we believe, as you saw in my overview of the portfolio that we are well positioned to go after areas of established budget, established spend. They also have a lot of established competitors. But then again, as you probably heard me say during my -- repeatedly in my piece, I think we do have an advantage because of the fact we have this unification in the platform, which really pays off when it comes to incident response or is being more proactive with security overall.
So right now, in the markets we're in right now, we see a lot of runway to go after that. We see the advantage that we can bring for differentiation. And we also see a strong ability to pivot off of our existing relationships to get into those security conversations. Now even within those areas, obviously, with AI and agentic, there's going to be new areas, new services that we'll be looking at because it's a new set of problems for security teams and for the enterprise as a whole. Outside of that, obviously, we'll look at where it makes sense to expand where we bring that advantage we have with our platform.
Great. Eric side?
Ittai Kidron from Oppenheimer. And my question is to you, Alexis. Your presentation was quite interesting, and thanks for making the case that frontier models. I guess, can't scale or do what you do without going outrageously cost or ineffective giving the results that deliver accuracy. I guess when I look at your business, you talked about the future massive feature set that you have, the domain expertise and your ability to take a small model, right, and make a much better use of that in your business. I guess if we try to flip it on the upside down a little bit, the question is if you take $750,000 to build a small model that delivers much better accuracy, how do you think about the barrier of entry from third parties into your business. How do you think about the risks? I mean, the opportunities are clear. The revenue is clear. What, in your view, are the risks of AI to your business?
I think the -- this is where the data advantage, I think, is clear. And it's -- I think on the -- so in the case of our [indiscernible] model, it's just -- we just have a volume of data like legitimate real data that's just not publicly available. So that's one edge. I think in the case of the sort of the training of the agents, it is the -- both the volume and the quality of evals we can build, and we have that I think differentiates us. So I think there are obviously other companies trying to build small models. They don't -- there's no -- I don't think there's a clear financial barrier of entry, but the quality of the data you get, I think that's the real moat.
The -- one of the issues, and we see is for instance, generating synthetic data in our domain, it's not terribly easy. It's not like you can basically sample what's out there, text to image and then you remix and create something plausible. It is much more if you will, the relationship between the way software is built and the observed behavior, it's much more intricate. And so you can't just go to one of the providers and say, okay, I want synthetic data. I want tons of it, so I can train my sort of small models. So that's where we retain advantage.
I think the other piece is what Olivier alluded to, which is, look, we just sit that data, we get it for free as anywhere for training purposes, right? Because it's used for by our customers in the day-to-day. And that's where someone else just isn't sitting in that flow. They have to require that flow somehow. They don't have the scale to do that. So it really -- I see it as a positive flywheel that we get data, we get more and more data. We can get the SRE agent to generate more and more evaluations, which makes, hopefully, Datadog more and more valuable. So it's really accretive in that sense.
And remember, we -- so we spent $1 billion in R&D last year, maybe between $700 million and $800 million the year before and then another $500 million the year before that. So spending all this money is why it costs us $750,000 to train the model.
Great. Megan side.
Sanjit Singh from Morgan Stanley. I wanted to get the team's view on how fast are we racing towards this vision of autonomous operations. Like what does this look like a year from now? What does this look like 3 years from now? And in terms of executing is that vision, are there other pieces of the stack that Datadog needs to own? Do you need to own the software delivery pipeline to really execute on this and that gets into a build versus buy question. So just on the -- in terms of the race to autonomous operations, what does that look like 12 months from now and over the next couple of years?
Yes. I think it's really hard to tell. If there's one thing we could tell with AI is that the rate of progress is very surprising. So you get these big jumps of capability. And then looks like things are sort of stagnating a little bit. And that when you're ready to write it off and it starts jumping again. We've had a jump recently just 2 months ago in the quality of coding agents, for example, that made a very notable difference, at least in our usage internally and what we can see from our customers.
So I think it's smart to tell whether we get there in a year or in 3 years. But what's pretty clear is that we're going to get there. Like the problems are getting solved one by one, the technical approaches, look like they're working. So we're going to get there.
In terms of the moving pieces, we had identified a few areas that -- where we thought we needed to move faster. So one of them is future flagging and experimentation. We were not all that interested in future flagging and experimentation a few years ago because we thought future flagging was a bit of a commodity itself, and we thought that experimentation was more on the surface, more something that related to AB testing, button colors and things like that, which is -- it's interesting, but that was not our core business.
I think we've changed our minds quite a bit on the topic as we understood that this would be a key part of automatically shipping and iterating on software. So that it could really make use of the productivity gains you get from the -- on the coding side from the AI agent.
Another example is data observability. We thought also this was an interesting market, but this was a little ancillary to what we're doing. Now that this becomes one of the key limiting factors or the data quality and timeliness is one of the key limiting factors for building and deploying AI models is also something that is -- that has boiled up to the top of the list for us. There's a few other areas we're thinking about, but I'm not going to tell you about it.
Can I add some more comments that -- what I've learned about autonomy for Dev, Ops and Security is not a 0 to 1 game. This is very different from putting trucks on the highway without the driver is absolutely 0 to 1. There is nothing in between. What we're seeing is the adoption of this closing this autonomous DevOps loop is the evolutions of technology and human behavior. So we start partly with the investigation piece. Initially, a lot of the customers don't trust the result of the investigation, and they verify that. But now as they use it more, they start to gain trust. Same thing was pushing a code fix. Most of the people still are very comfortable absolutely requiring people in the loop but as more confidence get built and the technology to get more mature, we would expect customers to get more comfortable.
And really, the holy grail is proactive, preemptive, predictive detection because this can truly move the needle toward autonomous operation because we detect and fix issues before they even occur. So what we're trying to do is to demonstrate tangible progress along this circle to increase customer trust, improving the coverage and rest of the technology, I don't think this autonomy is going to happen in a 0 to 1 fashion. It's going to happen in this partnership between technology evolution and our customers comfort and trust and culture evolution.
Thank you. Eric side?
Eric Heath here at KeyBanc. I wanted to come back to maybe bring your own cloud and understand that opportunity a little bit more. Can you just talk a little bit about who the addressable customer bases for this, maybe the timing of -- when do you make this product more broadly available and the go-to-market strategy around it?
Sure, I can start with that. So maybe to your question about timing, this is something we're already previewing. So we have customers actually leveraging those -- that solution bringing your own cloud, we have [indiscernible]. And the idea is to go and go to those markets where historically they potentially could not leverage Datadog. I was talking about like data residency, like some markets require the data to stay in that country. And that's like for those that would be interesting to have the technology inside their infrastructure and then be able to leverage it from there.
So this will be some of those opportunities we extend, I think would be different geos that can look at it, but also industry where you need to have like more compliance and you need to keep some of the data inside your environment. So that's fully wide from like geos to different industry and and we already have been customers, and we're building more and more like from logs to other type of cemeteries that we're actually building on the [indiscernible].
There's another type of customer we're targeting with that, which is the [indiscernible] customer. When certain customers want to make use of infrastructure they already have or they want a licensing model that is more favorable to them than the SaaS model, and that is something that we are addressing with [indiscernible] so we see some of these customers coming to us.
Everybody wants that SaaS solution and feeling for their users, right? But making it affordable when you have 30-plus petabytes a day is tough over the wire. So they're already finding you.
Megan side?
Fatima Boolani from Citi. My question is just around the Bits AI suites. I can appreciate that is the gateway drug, so to speak, to the autonomous vision. But just taking a step back and maybe asking a more pointed question. You all are very excited about the code security that you can absolutely get confused right out of the gate. But [ OPUS 4.6 ] and the [ Codex 5.3 ] iteration, I mean they are absolutely coming up with relentless capabilities around code security inherently. So I'm wondering how you create a protection barrier to the value you're providing to customers and where that competitive edge is vis-a-vis the type of code security, hygiene and rigor you're providing vis-a-vis the context from your platform versus the general purpose LLM who could maybe have a broader coverage around code security because to your observations, the coding assistance are only going parabolic.
I think it's an advantage myself, like I don't think it's us versus them. Any way like having the LLMs be really good at creative thinking and ideating around these things is fantastic. But one advantage of our code security is that we can see how that code is deployed in production. So for [indiscernible], for example, it might find that there's malicious packages or vulnerabilities and packages but you don't know if that package is actually deployed in production. So you might pull a fire alarm and have everybody waking up and then it's actually not even deployed in production at that version, right? It's not a real vulnerability.
So I think these things can work in conjunction as we say. We're using all these technologies in the appropriate ways to inform, but I think there's still something unique to bring to the table, there is my opinion.
Yes, I don't think we're going to see need of defense in depth. But clearly, we should think about and also understand how far in the left now with coding agents we can solve for a lot of the security problems. But to Michael's point, there's a lot involved, there's a lot of complexity in these production runtime environments. And that's what you're going to -- that's not going to go away. And there's always going to be this need to understand for something that has been found to degree, for example, a vulnerability, is it actually something that's not only being loaded but is it actually being executed. And that's the area that we'll continue to focus on, even with the [indiscernible] adoption of coding agent.
It's not [indiscernible]. And again, there are a few examples of ways in which this breaks down. It's also because the code at the time you wrote it because it was secure at a time, doesn't means it's still secure 2 weeks from now. So there is something that needs to be reevaluated [indiscernible] permanently. There are some things that Claude might think is secure, but you, as a company decide is not. And so you might have your own rule, you manage your own tech and everything.
So all that to say that there's going to be a lot of room for a lot of specialized tooling that is going to complement the general purpose coding agents. And -- but definitely one, that tooling might use some of the same [indiscernible] and two, the agents are here to stay and they're going to do more and more. So it's going to be the question of working with them and complementing them, not trying to replace them.
And can we produce a good product [indiscernible] told you why would you build a monitoring company for cloud software when the clouds will probably do it, right? Here we are. [indiscernible]
All right. Ryan?
Ryan MacWilliams, Wells Fargo. It might be early, but I love to hear about the differences in monitoring an AI agent workflow versus monitoring a normal SaaS application? Do AI agent workflows acquire more data intensity and more logs that are required to monitor? And maybe more observability across the wider surface area, love to hear what you're seeing so far?
There's a lot of recursion and uncertainty in one, what the agents are doing. It's changing a lot. Even internally, we're always experimenting with different [indiscernible]. So it's a very volatile area. And so it does require some specialized tooling. Also the fundamental testing dimensions of quality assurance, verification that it's good and validation that it's working appropriately and a good product, right, are a little tougher when you don't know what it is doing, and then you put it out there and see how people are engaging with it, and what it's doing. It requires a different feedback than when you can write deterministic software and test it in pretty predictable ways.
So I think it does require some new things. That's why we have playgrounds and sandboxes and experimentation and why experimentation really became important for the major research labs and foundation model providers, all them are big experiment [indiscernible] foundation users because they don't know exactly what it's going to do in production.
But it's super early. So I'd expect there will be a lot -- we'll have a lot more clarity about this space in a year, in 2 years, 3 years. It's so early that right now, the companies that are building agents are on the leading edge. And so we're all learning together.
Megan side.
This is Arti Vula from JPMorgan here for Mark Murphy. Olivier, anyone who wants to chime in. A couple of days ago, you guys talked about one of the largest AI foundational model companies adopting Datadog, consolidating open source in-house hyperscaler solutions. We spoke with another AI company that said that your platform was critical and they couldn't replicate it if they wanted to. So can you just help us understand that journey that some of these really highly innovative companies are taking where they come to the realization that they can't do it themselves. They don't want to do it themselves. Is it the breadth of capabilities, the fact that it takes more resources even with developers than they think it does? Is there like an aha moment for them?
I mean it's been the story of the company, I mean, since day 1. And these AI companies are not any different from the cloud native we're serving initially or from the larger enterprises, we started selling after that. They all have some mix of homegrown and some various tools they bought in the past. It's always -- it never works quite well enough. It's always a time sock. It always becomes a big issue at some point because keeping your systems up and right and safe and keeping shipping software is an absolutely business-critical need and you absolutely have it -- have to have it nailed down and it breaks and then it causes some questioning of what you're using. folks realize that they have other problems to solve to be competitive than to reinvent something that they can buy and they just typically buy what we do. So the question is not, like, look, if the biggest companies in the world try to do that as their sole focus, could they do it? Maybe maybe not. But the point is they're doing other things. They have to do other things, and there's no point in them building their own monitoring, their own observability and their own autonomy.
Great. All right. Eric side.
Kingsley Crane at Canaccord. So you've used Datadog to help observe and build Datadog in the past. How do you think about observing your own agents? And in solving that recursive challenge, does it help you build a better agents console and be the best product on the market to help customers observe forms of agents?
So yes, but we have to be careful because when the field is brand new, we are not every other company. So the one mistake you can make is to mistake yourself from the customer. And the way we learn is by speaking to as many customers as we can. Then we do through the product, we need to make sure it needs to make sense to us, too. It needs to be amazing for use cases. But just because it works well internally does not mean it's going to be the right product for customers.
Great. Okay. This will be our last question on Megan side.
Howard Ma with Guggenheim Securities. I wanted to ask about the perceived threat of open telemetry and other forms of open source observability tools and -- or I guess, open telemetry being more of a standardized protocol. And what is Datadog's competitive moat while embracing these open source standards? And specifically on the back end, I'm curious how defensible are having 1,000-plus integrations and the ability to correlate lots of different data sources in the way that Datadog does it, that's different from others.
And from a coverage standpoint, you had a slide that shows monitoring virtualized environments on one end. So going more on-prem in one direction and then GPU monitoring in another direction. I mean it really -- is the right way to understand it that you want to address highly customized enterprise needs out of the box, and then that is really the true moat.
The collection has never been the moat, right? We -- when we started the company with Galaxy, we thought we decided everything that's on the server side, the SaaS is going to be the smart. And then the -- what leads on the customer environment, like the agents and everything else and the collections and the integration is going to be open source. And our agent and everything that came with it is open source. It's actually very premise license is Apache. Is it still Apache...
I think so.
Yes. license. But we didn't change it at the very least. And by the way, early on, our competitors were using our agent, and they were using our integration and everything else. Today, we're very happy to see OpenTelemetry come up. This is -- we are open telemetry native. It's great. It's a great way to get more data into the system, make it work faster, reduce friction. I think it makes everybody happy. It's never been the differentiation.
When you talk about having a tight integration, the question is not, can you plug into the system and get that out. The question is, how do you -- how well do you understand that? How well can you use it? How does it come together with the rest of what you have? And whether or not you're using OpenTelemetry or some of its predecessors because they used a few different standards before that, that part is what is fairly unique to us, we're doing much better than anybody else.
And maybe just to add on the OpenTelemetry side, it's not really competition in some way because we are like a big contributors to open telemetry. If you look at Datadog, we're like the top contributors of hotel, and we have like now we fully support open telemetry, and we're like supporting like any type of data will come the same way being OpenTelemetry or own agent. So that really for us to Olivier's point, how the data is coming is what we do with the data internally, which is more important.
Great. Okay. Great. Well, this ends the first half of our session. So we are going to take a 20-minute break. That means you'll be back here at 3:30 to start the second half. Thank you.
[Break]
All right. Welcome back, everyone. Let's kick off the second half of our Investor Day. I'm pleased to welcome Sean Walters, our Chief Revenue Officer, on to the stage.
All right. Good afternoon. My name is Sean Walters, and I've been with Datadog for 7 years. I lead our global sales team. I'd like to start by describing our go-to-market motion, how we're organized and how we've expanded our capabilities over time. Our go-to-market motion has 3 main parts. The highest volume part of our go-to-market in terms of net new logos is our self-serve market. A lot of other software vendors only focus on enterprise use cases. So for them, there's only a finite number of accounts to go after. Whereas for us, even though we have well over 30,000 customers today, we believe that there are a lot more new logos to go get.
We will see self-service customers who start trials with us, visit one of our demo booths at a conference or otherwise indicate their interest in Datadog. And if they've contacted us in any of these ways, it's a fairly warm lead. So we're going to check in with them quickly with our commercial team. The commercial team is a heavy outbound motion. They work on those warm leads from self-serve customers, but they're also doing a lot of work on prospects, proactively reaching out to see if Datadog can provide value. And commercial is a velocity logo engine and often lands logos with a small amount of dollar value, but that's just fine because we are a land-and-expand model, and we have the opportunity to grow with these customers over time.
While the focus for commercial is landing new logos that are smaller, some of these companies achieve great business success and become very large customers with big cloud footprints and a lot of Datadog usage. In fact, 24% of our top 25 customers are commercial customers. 50% of our $1 million-plus customers are commercial and 72% of our $100,000-plus customers came from the commercial business. So that's really the power of the land and expand motion at work. The third leg of our go-to-market strategy is the enterprise team. Enterprise account executives will stay with the customer throughout the relationship, working with all the teams across Datadog to support and achieve success with that customer. We deal with enterprise customers with increasing sophistication, and we've built our capabilities over the years. So I'd like to dig into some of that.
First of all, there's our strategic enterprise team. This is our typical enterprise sales motion. And it's a full life cycle motion. We're doing outbound pipeline generation. There's lead gen through corporate marketing as well as account-based marketing, events, referrals and many other efforts. If we get our foot in the door, we apply a custom selling methodology that guide sellers through qualification, technical selling, trial and evaluation, champion building and all the things we need to do to build the confidence and the value that Datadog brings. Once we land that customer, the enterprise rep will continue to develop that relationship alongside other teams, including customer success, post-sales support and service.
Then there's our majors team. These are our largest existing customers. Our reps here are focused on increasing usage for our current use cases, but also getting more strategic with the customer by going wider across departments, personas and use cases and solving multiple technical and business problems with our platform. Finally, there's our key accounts team. This is a more recent bet that we've been making to enlarge new customers that we haven't yet engaged with. These customers may have a longer sales cycle, and it may be more of a top-down motion than we traditionally go after. So we're focusing these reps on a longer journey.
In the first year, these reps may have objectives like number of meetings that they schedule. But in the second year, their goals are shifted much more to revenue and closing deals. Our continued innovation is delivering capabilities that these sophisticated customers demand like enterprise class governance, access control and data security. And since they operate at very large scale with very diversified environments, our recent innovations like Flex logs, frozen logs and bring your own cloud play a very important role. This team made significant strides in 2025, including some faster-than-expected wins that are already expanding very rapidly. Our enterprise sellers go after the largest customers in the world, including companies in the Fortune 500. We are making great progress in penetrating this group, but we still have more than half the Fortune 500 to go, and we're working to engage them as they move to the cloud. And our median spend for these customers is still modest at less than $0.5 million per customer. So we think we have much more opportunity here.
Compared to commercial, there's not as many new logos to land in enterprise, but the size of each customer can be orders of magnitude larger. As we have more products to sell and as we've grown in our ability to sell our full platform, we've seen the average size of our enterprise lands increase and particularly so in this last year. And if we do a good job developing the relationship and delivering more value over time, these customers ultimately expand from their land size. Here, I'm showing the average enterprise revenue per customer against that average land size. Finally, I'd like to talk about our technical services -- our technical support and services team. As a mission-critical partner, it's up to us to provide not only a platform that solves business needs, but also to help our customers establish best practices and execute on their learning curve with Datadog.
We've developed a variety of services to support our customers in their use of us, including implementation services to get started with Datadog best practices and a customized plan; technical enablement services to offer training and knowledge building of the Datadog platform; premier support, an extra layer of support that is more individualized to the customers' needs; and technical account managers who provide guidance to enable and accelerate Datadog adoption and support customers in their journey with Datadog. Okay. So that's what our go-to-market looks like. But we've been investing in going bigger and deeper over time. So let's talk about some of that.
First of all, we've been bulking up our capabilities in channel and alliances. First, the hyperscalers. These are very important partners with us. We're seeing more and more synergies over time. We're always working to improve our relationship, our co-selling motions and our technical partnerships with them. Then there are the resellers and other partners. In areas like Latin America, Korea, Japan and many other regions, we're working with resellers and others is critical to our success in those regions. They have customer relationships, technical capabilities, service offerings that make working together a really productive thing to do. So we're seeing a lot of success with these folks. And then finally, the system integrators. We're not a service-rich product, which is good because customers don't want to spend a lot of money on ongoing professional services. So with SIs for us, it's more about aligning to strategic initiatives. We've signed some really exciting partnerships with SIs, and we're building out those programs. With hard work over the year, we've seen meaningful growth in channel alliances in Fluence business, but we have a lot more opportunity here.
Another area of growing investment is security. We started our security and the typical usual bottoms-up sales motion. This works well with our observability users who can be champions for our security products or if they're in the DevSecOps organization and part of the purchasing decision. We also started from the bottoms up because we were working on product readiness. The best salesperson for our products is the products themselves. That's why we invest so much in product. because when the product is ready and delivers value and makes the selling motion efficient and effective. And these days, the product is broadly ready across our security platform and particularly in areas like SIEM. A couple of years ago, we started adding to our security go-to-market motion, starting with a small number of sales engineers. These are our technically skilled staff who demo our products to customers. By specializing, they develop experience in showcasing our security products to security personas.
About a year ago, we began hiring folks in channel and alliances to activate and build partnerships with our security channel. We're on our way there, and we're learning about how we go to create win-win partnerships with these partners. Recently, we decided to start a pilot of security-focused sales teams. We want to build on our security successes so far. With the product ready to go and competitors in this space consolidating, we are excited about our opportunities. Here's an example of an expansion with security. This is one of the biggest cruise lines in the world. Over the years, they have grown to be a multimillion-dollar customer with us. They chose Datadog as a strategic security vendor. As they believe -- they also believe that their unified observability and security approach is essential to maintaining operational efficiency and minimizing downtime. And over the years, they adopted nearly every product in the Datadog security stack. Recently, they told us that their on-premise SIEM environment was causing problems. It was hard to manage and scale and security investigations were taking way too long.
Last summer, they chose us to replace this on-premise SIEM with our cloud SIEM to get faster detection and investigation at a lower cost. Today, about 1/4 of our business with this customer comes from security, and we have more security opportunity with them. So this is a great example of our potential with security. All right. So that's security. I also want to talk about investments we're making to expand our presence geographically. A few years ago, our sales teams were relatively concentrated in places like U.S., Ireland, Singapore and Japan. But as we've grown, it's become important for us to place sales teams in more places so we can literally meet with the customers where they are. So in places like Brazil, Mexico, India, Australia, Middle East and many other countries, we're putting people, channel and alliances partnerships, local language marketing and our investments in place so that we can capitalize on these opportunities.
I'd like to give you an example of how these investments are delivering for customers regionally. Our Latin America go-to-market teams are pursuing opportunities with grit and a team mentality. They are persistent and patient, and they are delivering. We are winning some of the largest companies in that region from banking to e-commerce to retail to telecoms. Today, our business in this region is 5% of our revenue, but they're growing far faster than our overall revenue and the pipeline of opportunities in this region is great. And finally, of course, AI. As you heard in the first half, our product teams are delivering AI innovations across our platform. And our customers are focused on their AI efforts. It literally comes up in every single meeting we have. As you heard from Yanbing, FIT AI SRE is ready and is delivering tangible value for customers now. We just had our sales kickoff, and we are going all in on AI. Every seller has received training and is ready to have that conversation.
And as we move forward in time, the preview products will go GA, and our sellers will have an even broader suite of AI capabilities to sell. So those are just a few of our investment areas. We keep experimenting and expanding our go-to-market capabilities to match the innovation of our product teams. I'm extremely proud of the sales team we've built over the years. And here's the evidence that our hard work is yielding results. This shows our bookings by year, including a stellar 2025. I've never been more excited about our opportunities and our potential to execute, and we are just getting started. Thank you for your time.
I'll hand it off to Adam Blitzer now to talk about how we deliver customer value.
All right. Thanks a lot, Sean. Good afternoon, everybody. This is the part of the presentation where we have back-to-back pocket squares. So we hope you enjoy it. My name is Adam Blitzer, and I'm the COO here at Datadog. I've been with the company for just about 5 years now. I'm involved really in all aspects of our go-to-market. I get to work with some of our largest customers every day and also get to spend time on our largest, most strategic deals.
I want to focus our time right now on why our customers choose Datadog, how we solve their problems and deliver value and why and how they continue to grow with us. So let's go ahead and jump in. This is the observability market. It is dynamic. It is large. It is fast growing. And there are many options in this market. It is a competitive market, as we talked about earlier. And vendors stake out different spots within the market in terms of their pricing. There are premium products, there are sort of middle-of-the-road products. There are commodity and siloed products, and there are even open source products. And as you know, Datadog is a premium product. So given that there's always been a rotating cast of low-cost and siloed commodity products, why do customers overwhelmingly continue to choose Datadog and continue to grow with us once they've made that decision? Why do we keep gaining market share? Well, we've always focused on delivering value to our customers as our North Star. And a key way that we do that is through our unified platform, a single pane of glass for observability and security.
Now platform has always been our DNA. You saw this slide earlier, but I just want to highlight, we started with a rock-solid foundation, a unified platform. In fact, we started work on the integrated platform before we ever launched our first product, which happened to be infrastructure monitoring. We made an early bet on DevOps, and the idea was that breaking down silos between teams would empower them to solve problems more efficiently than ever before. From there, we really let our customers guide us and really have a customer-driven road map. And we look for places where we can break down silos between teams, between data sets and continue to deliver mission-critical observability and security applications for our customers. So let's take a look at how that plays out in action. This is an example of the single pane of glass. This is one of our customers who is one of the largest technology companies in the world, and they have tens of thousands of software engineers. Now prior to Datadog, they were using a whole host of point solutions for observability. Now you can see by standardizing on Datadog, it's allowed them to see all of their telemetry data in one place. So no more swiveling between screens and applications, no more painful correlations between sets of data.
In a single year, they saved thousands of hours for their SRE teams or engineers that are responding to incidents. But what's even more interesting is they saved over 100,000 hours of time across all of their other software engineers who normally would have to have downtime during an incident. So instead of twiddling their thumbs, waiting for something to be resolved, they can focus on innovation and delivering new products. That's an incredible return on investment and really is the core value proposition of the unified platform. So while the original benefit of that platform was all about productivity and speed for our users and for our customers, one other really interesting trend emerged over the past few years. And that was that buyers really sought to consolidate on platforms. So instead of using a different tool for sort of each possible job, they saw that they could gain immense buying power by consolidating onto a best of suite onto a true platform. Here's an example of that playing out with a European home improvement retailer. They were struggling with incomplete visibility, alert fatigue, long incident resolution times and high operational costs. By standardizing on Datadog, this customer estimated that they saved over $10 million. Now some of that was indirect software costs. Some of that was in engineering time. Some of that was in customer experience. But we're seeing this trend more and more. Customers that consolidate on Datadog save in many different ways.
So the unified platform has led to productivity gains. It's led to direct cost savings. But we think this becomes even more valuable in the age of AI. Customers who want to make use of agents for observability, for security, for software engineering, find it much easier to do so when they have their telemetry data and their security data in one place. And it doesn't matter if the agents that they're using are Datadog zone agents, as you saw earlier, their own custom-built agents that they want to run on top of observability or third-party agents from other companies. Now as our customers have grown with us over time, we have found many, many ways to deliver them more value and more purchasing power. So let's take a look at a few of those. This slide really shows how our economic model works. It's very, very similar to the cloud providers, which essentially all of our customers are familiar with. We have volume-based pricing.
But as our customers grow with us, we bend the curve of cost for them. So they continue to get more and more value, but more and more leverage for that value as their volumes grow. We give them discounts for the amount of commitment that they make to us. We give them discounts for using multiple products, multiple combination of products. We give them discounts for term length. So the more a customer grows with us, the more we're going to bend that curve over time. We also work with them to optimize their usage, of course, of Datadog. We want them to use us in the best way possible. Since we're a usage-based product, right, we're only generating revenue when our customers use us, but we want that usage to be as valuable as possible. And if we find any optimizations to make with our customers, we'll work with them on that, and we find that they then invest that back into other areas of usage. But they can also use Datadog to optimize what they're spending with other software packages or with the cloud providers themselves, and we'll get into that in a bit.
And then the last piece is we're constantly delivering innovations. So maybe the way we store data, different products that we launch that have novel pricing and packaging. You heard about some of that from Iris earlier today, and we'll get into a couple of examples. But the key thing to remember is that we are along for the ride with our customers' growth. So we scale with our customers. And as long as a customer is growing and their technology footprint is growing, their observability spend is also going to grow. Now we want to, again, bend that curve for them over time so they get more and more leverage and more and more buying power, but we're along for the ride with our customers' growth. And sometimes that growth can be quite exceptional. This is an example of one of our AI native customers. They have experienced tremendous growth in a very short amount of time. And you can see that their footprint with us has gone from using quite a few products to quite a few more products, but the really rapid ascent of the ARR that we're earning from this customer. And you see this pattern play out. As customers grow, their business grows, their revenue grows, their Datadog usage is also going to grow alongside it.
Customers also scale as they adopt more products. This is an example of one of the largest online sports betting companies in the world. Their entire business is built on the cloud, and it depends on real-time low latency performance. So they find tremendous value in using our full platform. And you can see their adoption journey from product all the way to 21 products. And each time they adopt a new product from us, it isn't the same as using multiple products in isolation. It's really a force multiplier. So when they adopt a new product, it increases the value of all of the products they've already adopted prior to that. Not only are they saving money by consolidating spend with fewer vendors, but they're also unlocking additional capability and value.
Now as I mentioned earlier, we also deliver cost savings and efficiencies to our customers as we innovate. [indiscernible] mentioned this one specifically earlier today. But this is an example from one of our tech customers. They've been a long-time logs user for us, and they adopted Flex Logs, which for many of their newer logging use cases. And for Flex Logs, in particular, they found that it really sharply drove down the unit cost of logs for them, and it allowed them to scale their log usage 75-fold. So we delivered more business value, but we did it in an economically efficient and business sensible way for the customer.
We also launched new products that lead to very direct savings on both Datadog or on cloud costs or on other products that a customer may be using. So examples of these could be cloud cost management, Kubernetes auto scaling, et cetera. Now here's an example from a major software company that turned on our cloud cost management product and immediately found significant savings. So they were just really looking across 6 of their environments, of which they have many environments, immediately found $1 million in savings. And this is just an example of new products that we deliver to customers to help them with their spend in general.
Now finally, I want to come back to the topic of us investing in innovation. We spoke about that a lot in the morning session, but we think of innovation as really the secret sauce of the company, and it's even more critical to us in the era of AI. Our space is incredibly dynamic and complex, and we have seen rapid technology shifts throughout the life cycle of Datadog. So first with the era of cloud and now in the era of AI. And our ability to out-innovate our market and guide our customers through change is a key differentiator for us. We take 30% of our revenues and invest it back into R&D. So that was more than $1 billion last year. We've always invested more on a percentage basis than anyone in our market. But not only that, you can see that this high percentage of investment, coupled with our rapid revenue growth means that, that compounds over time, and it leads to this very significant advantage in R&D spend. We're now at about 3x the R&D spend of our next closest peer. And we think that really makes us future-proof and that's what customers want to bet on in this fast-changing era of AI.
You can see that our platform approach, coupled with a relentless focus on R&D investment has allowed us to deliver new products at a very fast pace. So if you look at this chart, it's interesting because our pace of innovation hasn't slowed down as we've grown. It's actually sped up. So how is that possible, right? Well, it comes back to everything being built on one platform. I have sold a lot of software in my day, and I've shown a lot of slides that said platform with arrows back and forth. But in Datadog's case, this is truly one platform that we're building on top of. And so it means every time we launch a new product, we're not starting from scratch, right? That new product is built on the foundation of all of the products that has come before it -- that have come before it. And it, in turn, adds back into the platform. So it creates this amazing virtuous cycle and delivers constant value to our customers.
I want to talk a little bit about the cohort of AI customers that has really standardized on Datadog. So you can see 14 of the top 20 AI native companies are using Datadog. We have many of them that are spending more than $1 million a year with us, and the cohort itself is quite large with more than 650 of them using Datadog. And we've always been trusted by the market at large, but specifically by the most tech-forward companies, right? That's where we've really made our bones. As you know, cloud-native companies have overwhelmingly standardized on Datadog over the past decade. They pushed us from a technology perspective. They were using the newest tech. They had the newest types of architecture, and that all benefited our customer base at large. But what we're seeing now with the AI cohort is it's exactly the same thing, right? They trust us to meet them where they are and innovate rapidly as their space continues to evolve. And this innovation, again, will ultimately benefit all of our customers as they continue to meaningfully adopt AI themselves. All right. So that wraps it up for me.
But with that, I'd love to turn things over to our CFO, David Obstler.
Thank you, Adam. For those of you who don't know me, I'm David Obstler, and I've had the great pleasure of being the Datadog CFO for the last 7 years. I'm looking out into this group, and I'm very gratified. I see so many familiar faces in the investment and analyst community. And I want to thank you for your support of Datadog since our IPO and your continued support. There's one other group I want to thank. You've seen Yuka on stage. Yuka is the tip of the spear on our Crack IR design and production group, and they work very hard, and I want to thank them without them, would not have had this day come off. Thank you, team. Thanks a lot. Thank, we only do this every 2 years. There's a lot of work.
So let me start now. What you've heard today has been Datadog and its platform strategy in solving our clients' increasingly complex problems. And I hope you've come to understand that, that is only being enhanced by the advent of AI. You also heard from Sean and from Adam that we are broadening our go-to-market, making some investments there. all to create a broader and more uniform platform that solves our clients' problems and provides more value. And to use the word that we started on, all of this to try to increase the autonomy in the analysis detection and remediation of our clients' problems. And so sort of that's what you've heard. But I want to dive in a little deeper into the DNA of Datadog and what makes us grow, what are our opportunities that we see in front of us and how do we turn that into a profitable vital organization.
So let me hit that. How do we grow? One of the most important slides that we've shown you from time to time is this slide. This shows our land-and-expand model at the center of Datadog. And as you can see, it goes back 10-plus years. And what it shows is not only do we continue to land new customers, but we grow with them over a long period of time. The first cohort here says 2015 and prior, and you see the growth of our relationship with those customers over time. And it's that which creates the engine that makes Datadog. Now within that, it is a combination of our business that we have from the previous year, plus the new clients we land, and I'll discuss that, and the growth of our existing customers, which makes up the majority of our ARR growth in any one annual period. Diving into that growth, about -- and we've discussed this before, about 1/4 of that ARR growth each year, plus or minus, it varies, comes from adding new customers, which is the engine for the future.
And then the remaining approximately 3/4 comes from, one, our clients adopting more of the products that they've used in Datadog, the growth of the client's business and they're using more of the Datadog products and cross-sell, which is dependent upon the platform investment that you've heard in the previous presentations. And what that has produced is a rapid expansion of the customers we get, the land, 18% growth of customers over the years and the average revenue per customer growing 17%. And together, that produces a compound annual growth rate over this time period of 42%. And it's that land-and-expand model and investment in the platform that creates the sustainability of that that's been driving Datadog.
Now what are the types of growth opportunities that make this flywheel continue to churn. So I want to go over some of those. You've seen in Ali's presentation at the very base, there's a very, very long secular tailwind from digital migration and digital transformation and cloud migration. And this is a slide that we've shown you, which is upward sloping. It's the investment in cloud spend. And that is -- and we've talked about this many times in our investment meeting. That's the bedrock in that there is a very long-term trend, and it's got a lot of legs to it. Then on top of that, we believe that there'll be an accelerant from the adoption, and we spent a lot of time in today's presentation of AI, both Datadog for AI and AI for Datadog, which is driving up the speed of the creation of software and the cloud transformation. And we're seeing this in a number of ways. You've seen this slide. This is a slide about the spending on AI, which everybody reads about all the time in the press. And how is that working for us? Well, we are having signs that, that's translating into greater and broader platform adoption. In this case, this is our observability of LLMs, which through our LM observability product is beginning to take off. We have many customers using it. And just in the last year, that has increased 10x. That's the span sent to us to our LM observability.
We also are dramatically increasing our integrations and another piece of evidence that's starting to spread out throughout the customer base is the number of customers that are using those integrations. And we just talked about this in our public release. 5,500, and this has been upward sloping of our customers are using integrations. And guess who those are. Those are some of our larger and more sophisticated customers because that accounts for about 80%, just under 80% of our ARR. So our larger and more trenched, more progressive customers are using our AI integrations. In addition, we've been able to service many more clients. This is a statistic that we've given out and we showed earlier that we're supporting our customers, which are AI native and becoming the platform of choice for them. And that number has grown substantially and at the end of last year was about 11% of revenues. So a lot of trends in cloud migration enhanced by AI.
Now when you get down to more specifically, how is Datadog growing against that very positive secular backdrop, I want to speak about our growing and retaining customers. Even though we are a leader, we have a lot of white space to go. What we've done here is curate down from the millions of customers that the cloud providers have. We then have taken other buying signals like how much they're spending, how many hands do they have on keyboards, what are their projects to curate down to just under 500,000 global customers that we believe are target customers for Datadog. And of course, we've been growing our customer base quite rapidly over 32,000, but that's a penetration in logos of only 7%. There's a long way for Datadog to go. Now what we've been doing is accumulating those customers and growing with those customers. These are metrics that we've been giving out since we've become public. And this looks at our total customers, then our customers that are over 100,000, and you see we have over 4,000. Once a year, we give out our $1 million customers, which this year grew to over 600 because of the growth you've heard of from our other customers.
But here's a new one for you. This is brand new, hot off the press, debuting our customers that spend over $10 million with us. And that here is the time series you see. It's been growing quite rapidly, over 60% growth, and that's now 34%. So this illustrates how we're landing and you've heard from a lot of the other speakers about how we're expanding our value with our customers. Now who are these customers? Now first of all, they are diversified -- in a geographical sense. Yes, we started in North America. But you've heard about from Sean, Adam and others how we've been making major investments around the world and enhancing our investments with complementary types of relationships and channel providers, et cetera. So even though North America is our largest portion, our international business is quite -- is growing quite rapidly. But I find the other slide here maybe even more interesting because when you think about observability of in cloud, we started out and you might think about software companies, technology companies, cloud natives. But we have a very diverse customer base here with major segments in those, but also in media and entertainment, financial service, travel, consumer, et cetera. And what -- this is indicative of what is happening in the digital economy. All companies are digital and becoming digital and cloud native. And we, as you've heard from a number of the other speakers, address that very, very big and broad and diversified market.
Okay. Now within that, what's happening? We have very good customer references and proof points in a wide variety of industries. And some of those are what you might expect in the technology, the Internet, the software, but we also have 8 of the top industrial manufacturing 8 of the top 10 logistics companies, et cetera, 10 of the top entertainment companies, further proof points that our end market is very broad. And all of this together is coming together in value to maintain a very high gross retention percentage. It's 97% plus in the company. And not only that, it's 98% plus in enterprise, but in SMB and mid-market, it's 96% plus. And what does that mean? That's indicative of the high value that our customers place in Datadog and the stickiness of the product. Once you have your Datadog, it's tough to get rid of your Datadog and you don't want to get rid of your Datadog. So this has been fundamental to the economic model of Datadog and the value we bring to.
Okay. Now moving on to some other things that are growth drivers is our expanding products and use cases, and you've heard a lot about that. This is at the core of what makes Datadog. And we were just looking -- when we first went public, we had this metric of 2-plus products, and that has settled in the 80s. And as the years have progressed, we've added more and more because of the adoption, more and more products here. And now you see we're out to 10-plus products because of this flywheel and adoption. We have some numbers, half of our customers have 4-plus products, and we have just 9% of 10-plus. And I would expect, as we continue to penetrate and consolidate, you'll see these continue to go up.
And we have created a very, very strong business. We just announced this on our last earnings call of what the penetration of the 3 pillars or I think Yanbing referred to them as the 4 pillars because when you have digital experience get as large as it is, we are also calling that a fourth pillar within the application monitoring. And as you know, we've crossed $1.5 billion to $1.6 billion in infrastructure and $1 billion in log and APM. Now while that's really good, that shows a lot of platform momentum. I want to show you, just like I showed you in the penetration of the logos, how much opportunity there is for us in our core business. Only 53% of our -- sorry, only about half of our customers use all 3 pillars. So we still have a penetration that's roughly half of customers who don't use the 3 pillars.
And what we found is that when a customer standardizes on Datadog and uses all 3 pillars, they spend a lot more with Datadog. In fact, they spend 15x more. So half of our customers are not using the 3 pillars. And what does that produce? You see over time, we have a broadening group of customers who buy more products. And the ARR, of course, is very consistent with how many products they use. And so as you go out, this has been the consolidation and the growth opportunity that we've been realizing over time with so much more to go. Another benefit from this is as customers standardize on Datadog and use more of our products, they churn less. So this is a very important driver of growth in the future.
Now outside of observability, which I've been talking about, we are also addressing new markets and expanding beyond observability, which you've heard about a lot today. Within observability itself, it's a very large market, a $30 billion-plus market. And we are the leader. We have the highest market share. And we've been growing our market share over time. But at the same time, as we've been addressing more complex client problems, what we've been doing is we've been increasing our TAM. And this slide illustrates what we've been doing over time in going from the blue of observability to add security, software delivery, service management, product analytics to get -- to expand our market to well over $100 billion. And these are all markets where we have products, we've made investments, and we're seeing traction.
Now one of these, just to show the slide that we showed already is the security opportunity. It's one of those expansion markets. And you can see here that we've grown quite rapidly. We have quite a number of customers using it, and we announced 1 quarter ago that we've passed the $100 million mark. But there are a number of different vectors for growth there. So that's sort of going over from a little more of a quantitative lens, what are our growth opportunities and why we expect them to continue to be going. But of course, it's about getting the top line growing, adding value and also creating a strong business model. And so I'm going to spend the next bit of time on how we turn that revenues into profits and how we've been doing that over the years.
The first place is gross margins. This plots out our gross margins over the last 5 years, 5, 6 years by quarter. And we've given guidance that we're planning our gross margins plus or minus 80%, leaving the flexibility to invest in additional platforms, data centers and products. But we've been really good about working on our platform to provide extensibility, cost initiatives. We optimize our own platform very well. And you can see we've been successful over the long period of time, plus or minus of having this 80% gross margin. You've heard many times because at the very center of Datadog, that we have been investing for a long time and are the leader in R&D investment. I won't repeat what you see here, but it's quite extensive. And that means we have been able to invest enough in R&D to maintain R&D as a percentage of revenues, and this has been our target around 30% and that has some fluctuation, and there may be some things about the use of AI that might be levers here, but we've been really good at investing methodically in R&D.
At the same time, one of the reasons we've been able to manage the company economically and still invest substantially in the platform is because we are very efficient in go-to-market because of the frictionless adoption we talked about. And even though we've been investing at a very high rate and expanding our go-to-market, as Sean and Adam talked about, we still are much more efficient in how we do it than our competitors. That has allowed us to maintain a high growth of sales and marketing, yet keep that sales and marketing as a percentage of revenues in the roughly the mid-20s range.
On top of that, we've been really efficient already in our own optimization and automation in G&A. And we've been able to run our G&A while scaling the company. I see a number of my G&A friends sitting here. Thank you for all the hard work you do there at around 5%. And the combination of all of that has resulted in us having an operating margin where it does have some fluctuation because as we've talked to all of you about, we set an investment plan. We try to set an investment plan based on the opportunities. We have a consumption model, and that changes faster than we can hire people when that changes. And therefore, there are some fluctuations, but essentially, we are trying to invest behind the opportunity while being -- having good financial management, which has resulted in us having increased scalability and margins that have been in the last couple of years in sort of the low to mid-20s.
Now our financial performance here is summarized on this slide. I've talked about revenues. But while we've been investing substantially in the opportunity, we've been able to grow our operating profit at a higher rate and be good cash flow margin managers. Our cash flow margin, as you see here, last year was 27%. Our operating margin -- by the way, this is all non-GAAP. I wouldn't want you could to say anything. So it's all non-GAAP, and it was 22%. So we've been able to be good cash flows. We're not very capital intensive. That allows us to be very efficient in the conversion of profits to cash flow.
Okay. Now our financial goals. We've shown this slide before. This is the same slide as 2 years ago, updated for the years. And I think what that shows is the consistency of the management of Datadog despite the fact we've been making substantial R&D and sales and marketing investments and scaling the company. And so here is a time series you can all take away. And there is a reaffirmation of our long-term target of an operating margin at 25% plus. And that's what we've said last time as well. We think we've been able to prove, if you look at this time series that we've been able to invest comprehensively, yet balance that in being a strong profit deliverer as evidenced by this time series.
Just sorry, just a few other things to say. In capital allocation, we get asked this a good deal. We are strongly cash flow generative. What are we doing with all this cash? Well, one, we want to manage the company in a prioritized efficient way to grow over the long term our free cash flow, and that starts with our revenues. If you compound the revenues and you do it in a prioritized way, you will compound the free cash flow. We want to make sure we have the flexibility on our balance sheet to invest, and that includes within our own company as well as potentially in the M&A market. And at the same time, we've shown and we'll continue to maintain a thoughtful and disciplined acquisition strategy. So far, that's been focused, no surprise on products and adding technical capabilities to the company. And we've been very effective.
Some of the products that you've heard about, you heard most recently about Eppo and you heard about Metapplane, these are product areas we're working on but enhanced through strategic acquisitions. And finally, our target in net share dilution, which is 2.5% to 3%. Again, we are trying to balance stewardship with being able to attract and retain the intellectual capital to continue to grow the company. And with that, I think I want to thank all of you for coming. Hopefully, you learned a lot. And we're going to repeat the Q&A session by having Sean and Adam come back up with Yuka and Ali, and we'll open it back up like last time to Q&A. Please direct your questions to Megan and Eric, who are in the aisles. Thank you very much, everybody. Great seeing you.
All right. Thank you, David. So we'll start another half hour of Q&A. Same rules apply. We will start on Eric's side. Please go ahead.
All right. Great. Thanks for a great presentation. It's Gregg Moskowitz from Mizuho. A question for Sean or Adam. So 2025 saw a big increase in Datadog account execs covering major accounts and key accounts. And you mentioned that in year 2, their objective shift much more towards revenue. Well, we are now entering year 2 for many of these folks. So how are you thinking about the likelihood of them driving much bigger land and expand with very large organizations?
Yes. I think with the advent of key accounts, the hypothesis a couple of years ago is really putting a lot of focus in those must-win customers and new logos for us was the way to do it. And so scarcity drives opportunity within those accounts. We've seen -- the first year was a lot of the groundwork, getting meetings, getting contracts in place. And what we saw last year was kind of that all coming to life. And so we saw some really incredible lands and customers that we had been chasing for a long time. And we're seeing many of them as they get on to the platform, grow from a use case and a product perspective, and they're starting to take off. So we're going to continue with that in 2026, and we expect -- we see a very strong opportunity there.
And we're talking about it today, so we are optimistic about it.
Okay. Great. Megan side, the right side.
Andrew Sherman with TD Cowen. Sean, on the 53% of customers using all 3 pillars, that's gone up a bit versus 2 years ago, but obviously still a long way to go there. What is usually the product missing there? I think it's probably logs. It's a highly competitive area. I know your business is now $1 billion plus, which is great. But what are some reasons why customers would buy that or not? And over the next few years, where do you see that number going?
Yes. I mean I think every customer engagement, every opportunity that we enter is different. And what's important for us and our sales team is to listen to what the customer needs and kind of the pains that they're exhibiting at that moment. So it's not -- we're not going to try to force 3 pillars on everybody. Everybody who comes into Datadog as a salesperson gets trained, like 3 pillars at the core of what we're focusing on to get people trained up on. We get them focused, but we get them to go in there and ask good questions to understand the challenges that our customers are having and then get started with maybe the 3 pillars, maybe some other products. But staying engaged with those customers, typically, we'll see the growth into the 3 pillars, and we're just going to -- we're going to keep doing that, whether it's logs or APM or DEM. The more the customers spend time in the Datadog platform, the more value they see from the solutions and the easier it is for them to add on more of our products.
Andrew, I wouldn't think of it as one particular pillar that's missing, right? Like there's -- every combination is represented there in some scale and has a lot of opportunity for us to work on. All right. Eric side?
Gabriela Borges, Goldman Sachs. I think this one is for Sean and for David. Really appreciated all of the customer examples you shared us with the ARR over time and the products on the bottom. What's curious about the charts is that they all go up into the right, but the pattern within them tends to be a little bit lumpy and you have periods of time where ARR may go down before it goes up. So my question for you is, what can you do to get ahead of some of those conversations to maybe initiate cross-sell? And what is the underlying driver of those temporary dips in ARR?
We lived through some pretty volatile times in the last 5 years. We lived through a period of very rapid growth. And then after COVID, as we talked about an optimization trend, then a stabilization and then a reacceleration. So I think that essentially, we have learned a lot. And what we are doing is we broadened the platform. We've gotten stickier. We essentially are working with our clients through some of the things that Adam and Sean can talk about with our account managers, et cetera, to get clients to use the platform in an optimal way. and to try to sell through the platform value, which I think we've gotten a lot better. So some of that volatility has to do with the end market and some of it has to do with our growth in helping become partners with clients over a longer period.
Yes. I would also say for some customers, it's very intentional account management work with them. So the trend with the customer may be very up and to the right over many years. But in a given year, the customer may have sort of exceeded the usage that they had originally planned for. And so we work with them to say, hey, as I mentioned in sort of the value presentation, we'll give them better terms or more discounting by them sort of committing to more over a longer period of time. So they may be sort of past what they expected. We say, "Hey, let's look at how you're using Datadog today." Let's do a longer-term commitment with you, and it might drop you temporarily from where you were. And then over the long haul, you'll step back up to a higher place than where you started.
And remember, it's -- we are a usage-based model, right? So if you are looking at a seat-based company, you'd have a perfectly smooth line into Infinity. In our case, we -- customers use more or less of our products. Usually, they use more, as you can see, over time. And we didn't actually cherry people that much, like every single account looks the same way for all of our customers. They grow with a little bit of choppiness. And we do see optimization on a regular basis. Sometimes we actually tell customers to optimize, hey, it doesn't look healthy. If you do something about in addition, we can help. Sometimes they're about to renew and they want to optimize before they recommit, so they have a better idea of what it is they need. So we see some of these contractions.
And then they start growing again because we deliver more value, they grow on their end, they buy more products, et cetera, et cetera. So that's the motion we're going through. That also explains some of the conservatism we put in guidance because we're a usage-based model. So we're very confident about where we'll be in the midterm. In the short term, we do not know exactly how the usage is going to trend in 1 month from now.
The final part is our customers have different times when they're busy, right? Some of them are e-commerce companies and holiday is a big season for them, and then it should ramp down, right, in usage. Some of them are big media companies, they have specific events, right? And so that's the benefit of the usage-based model for our customers as well. And the reason why you don't perceive it necessarily in our numbers, right, all of that volatility is because with a diverse base of 32,700 customers, right, they're all experiencing their own volatility, but they're all experiencing it and with that broad set of customers, that broad diversity of industries represented, right, it doesn't tend to show up in the quarterly aggregate numbers.
One of the things that cohort chart, why it's so important is when you look at that and pair that with gross retention numbers that are so high, the clients stay with us. And then when you look at the length of those cohorts, they might move. They may not be a straight line up, but over time, they compound up, which is a very powerful driver of our business model.
Great. Thank you. Megan?
Yes. This is Peter Weed from Bernstein here. This is maybe a little bit of a question for Olivier and a little bit of a question for Sean. I think you've been telling a really powerful story, not just this year, but over the years about the coverage that you're getting across all of the different personas, both in the kind of operations function and in the product function. But maybe there's a different way of looking at this, which is when you kind of step back and think about like how you're serving the leadership of those organizations, the Vice President of Operations, the Vice President of Product and how that influences both product and commercial conversations that you're having, what's unique about Datadog's positioning where you could step away from being kind of trapped at something that's kind of individual persona and really kind of helping be that line of business application that helps these senior leaders succeed kind of almost regardless of the kind of individual tooling that roles on their teams might be using?
Yes. I mean as a sales motion, we're trying to go -- we have a very broad landing space, having a very large product set. So we're definitely selling across lines of business, across functions, across personas all the time. And not every one of them is right at the right time. So as a salesperson, it's a great thing to have because we can solve problems across. And then as the best seller internally for us is we get one person to be a champion at an organization and the product team, and they do a lot of selling for us. And that's usually what you see like that's why the expand happens so rapidly because you just see success in -- maybe we found the right person at the right time and the success of that person kind of bleeds into the other functions and helps us grow broader and having a broad solution set helps it happen pretty quickly as well.
And one thing I've seen recently from talking to some of our largest customers is, of course, Datadog started with SRE teams and they think about SLOs and service level objectives and all the metrics on how their systems are running. And really at the executive level at these companies is they've turned that around into like business SLOs, right? Like how is the business running? And so I use the example from a financial services company that's processing an incredible amount of payments at any given time. The business doesn't care that there's some latency in some system somewhere or there's some problem introduced. They care about what is the throughput of payments on the platform. And so they're using Datadog, which was really built for Dev and ops teams, but they're using Datadog to run the business in real time. And that's happening more and more with our largest customers.
Yes. We're leaning more and more into that into the user analytics, business analytics and making sure that the -- we are used to -- I mean, look, the company is in digital company is the applications running the business. So if you instrument the application, you instrument the business. And that's something we saw happen organically originally with our cloud native customers where the CEOs at Datadog on their desk because that tell them exactly in real time what their business was doing. Now we are building products for the rest of the market that is not necessarily cloud native to go through the same thing.
Another way in which we make leadership successful is that we help actually implement transition, change, migrations, like adopting the cloud, adopting all those things that are actually really hard from a process and a people perspective. They are more used to buying software that doesn't get deployed or people don't use, and we never have that problem. And that's one way in which we shine. We help people shine like say, hey, we did this. We adopted this tool last year. We actually mentioned one of those customers in our latest earnings call, one financial institution in Latin America that started adopting us last year. And they had a pretty large deployment initially, but we are still a small fraction of the organization.
And then what they did is they ran surveys like from their teams, like what do you use? What do you want to use? What is making you more productive? And they got like overwhelmingly positive responses from Datadog, met the executives who made the choices look pretty good. They made the right choices. They got their product use. They had a business impact. They had an impact in transforming the organization. And as a result, we could scale quite a bit with them. And that's a motion that we're repeating in many different places.
Great. Okay. On the left side with Eric.
Koji Ikeda from Bank of America. Maybe to continue the conversation and the question from the previous one. When I looked at the slide on the median spend of the F500 customers being only $450,000, I was like, oh, there must be a lot of opportunity there. And so digging specifically on that market, what are you guys doing to target those customers to expand that medium spend much higher than the 4500? And maybe digging a little bit deeper on the TCV bookings, $4.5 billion plus, it looks like in 2025. Maybe bifurcate the growth there, the TCV bookings coming from the biggest customers like the F500 and more of the mid-market size that are spending a lot with you guys.
Yes. I mean I'd say in the -- so the Fortune 500 customers, obviously, they get a lot of attention, whether it's an existing customer in our major accounts group, maybe they're an existing customer in the traditional strategic enterprise or key accounts. Maybe they're like not a customer or -- and we want to focus on them and make them a customer. They're very complex organizations and sales cycles are very long. So it's, again, working with the customer to understand and many times, they're in competitive contracts that are 3, 5 -- they can be very long contracts that we're working on. So we spend lots of time working with those customers in key accounts or other getting net new logos and landing where we can land and then working on that. But we're seeing more and more over the last couple of years, tool consolidation. Once we're ingrained within those organizations, we expect to see those will continue to grow with us as well. So there's lots of focus on that.
But there's a lot of opportunity to be out there. And in a way, you can say that for a few years, we were a bit victims of our own success in that the product grows really well once it's deployed with customers. And as a result, it was, I would say, a little bit maybe too easy. I don't want to say easy, nothing. A bit too easy to grow an existing customer from, say, $10 million to $15 million in revenue by adding more products, driving more transformation, et cetera, et cetera. But it's a lot easier to do that than to get 10 customers from 0 to 0.5 million. And by getting 10 customers from 0 to 0.5 million, you create a lot more opportunity for the future. And so we've made a number of changes internally so that our organization got a lot better at pursuing these opportunities and not just the so-called easy growth with some of the larger customers.
Great. On the right, Megan side.
Howard Ma with Guggenheim Securities. I believe this one is mostly for Sean, maybe a little for Adam and part in the multiparter, I'll try to keep it concise. It's on geo expansion. So as you expand into more geographies, I guess, number one, are there notable differences in certain geographies because you're making a pretty big expansion. India, for instance, we're hearing more about the offshoring more to India. I feel like there's less so Eastern Europe, more India. A lot of developers like do you have an opportunity to shift left more there, industry regulations, archiving, storing log data, for instance, like is that something to look out for?
And then I guess last part is FTEs. Is there an opportunity to deploy for deploy engineers to, for instance, help organizations understand how to use B AI that they didn't have before and could -- sorry, really a multiparter. Last part is new logo contribution could that actually, it's really hard for a company of your scale to increase the relative mix of new logo contribution. So how big can the geo expansion play a part into that?
All right. So you're like -- this is a 2-part question. It's actually more of a comment or an opinion. I'll speak a little bit to markets being different from one another. The good news is that there's opportunity everywhere. It's just the observability market is large and growing incredibly quickly. One sort of proxy, it's not an exact proxy, but one way to think about opportunity for Datadog is where is cloud adoption taking off or where has it taken off? How mature is it? And largely where clouds have been successful, we have followed that.
Sometimes we help people transition to the cloud, but also we're a very good choice for people using modern architectures and people who have standardized on clouds. There are markets in particular that are also interesting because in some cases, they've sort of skipped the generation of computing, right? So there's a lot less legacy and they're sort of -- either went all in on mobile, went all in on cloud, and those lead to interesting opportunities for us.
To your point on regulatory concerns, that varies wildly by market as well. And so you've seen us make investments in data centers, partnering with the cloud providers. And a lot of that is about giving choice to our customers who might be -- who might have regulatory requirements from a geographic standpoint. They might be in regulated industries, and we want to give them that choice. And then we're also doing that from a product angle. So you heard this morning about BYOC or bring your own cloud. That gives us, again, more deployment options for customers that might be facing regulatory hurdles in different ways. So that was, I think, 2 parts of your 5-parter.
You can talk about the FDE. So forward deployed engineers, we start -- we now have 4 deployed engineers on staff, and they are useful in a number of situations. And I should say it's a term that's a little bit elastic like it's been used in many different ways in the industry. But for us, they're useful in a few different situations. One is customers that need to adopt AI and need to transform and we need to understand how it's going to apply to them. The second one is the new type of AI live type of customers that have large needs that are in an emerging area where we probably are building products that don't exist yet, and we do that by helping those customers in real life.
So I remembered one more part. So like on the India piece specifically, you mentioned offshoring. We see a lot of different opportunities in that market. But one of the interesting opportunities is a little bit less kind of offshoring of non-Indian companies, but to some degree, like massive cloud-first, cloud-native tech-forward companies being created in India every day. And the interesting thing about a tech company in India, especially a B2C company is if you get any traction, you have instant scale, right? So if you think about food delivery or streaming, anything that we interact with as consumers, when you apply it to that population, you just have massive scale. And so the need for something like Datadog becomes pretty pronounced. So it's an exciting market in the vector that you mentioned, but also in the vector of just interesting companies being created every day at massive scale.
One difference that I think has been pretty important in development is the importance of channels in some of these international markets. So that is true for Brazil, Korea, Japan in some ways. There are a number of markets where it wasn't enough to have a direct sales team. We had to also develop the channel relationships in order to have that work. And so that's been very important in a number of the international markets.
Okay. Great. All right. I think we're going to Eric's side on the left.
Alex Zukin with Wolfe Research. I wanted to ask a question about the AI native, specifically the adoption cadence, both from the types of products that they start with, the size that they're starting at and maybe the pace of expansion within that cohort specifically and maybe what you're seeing develop that's either the same or different and kind of how we should think about that going forward?
It's very similar, like the types of products adopted are very similar to the other companies. It starts with 3 pillars and then you get more into user experience, sometimes you get more into developer experience. Like there's a mix basically of everything that is being used in these companies. The growth can be a lot faster than other companies just because their consumption of infrastructure is pretty massive. But again, that also depends on the customers. Some customers are growing more slowly. Some customers have 2 distinct sides that they have one side where they do research and they train models, another one where they run applications and they use us on one side, but not the other. They have some homegrown thing on the other maybe. But we've seen both. We've seen some of these labs approach us for the live side and some other labs now approach us for the training side. So we've seen a bit of everything there. So...
Yes, I think they -- we created this distinction, and we own it, but they are essentially cloud natives. Fast-growing cloud natives, meaning they don't have legacy infrastructure on-premise. Therefore, they are using -- it's very important that they use a modern observability platform like Datadog. There's great product fit. They are using it for production environments, principally, so the pillars plus. And then Ali made the point that they're fast-growing cloud natives because of their demand environment. And so I think the major difference has been maybe that some of them are growing very fast, but they're operating otherwise like cloud natives. Ali, anything else to you?
Yes. We only caveat that they're not always -- in some cases, they're not always very cloudy. Like maybe they're going to consume infrastructure from like a single large data center or a couple of single data center that are nominally provided by cloud providers that are really single tenant, very specialized infrastructure for that we cater to that very well as well.
Great. Right side of Megan.
Fatima Boolani from Citi. I wanted to direct this to Sean and Adam. I was hoping you could opine on the real-world implications of taking Oli's and the team's vision of an autonomous self-healing environment to commercializing that with customers. So I'd love to hear your perspectives on how customers are reacting to that. And specifically if that would involve over the course of the next couple of years, a fundamental rethinking around how you are pricing the platform?
And then as a related question for David, the question -- or excuse me, the slide with the customer cohorts and the growth in those cohorts. I'm curious if you can give us a little bit more detail on if the incremental profitability or profitability profile or the unit economics of a $10 million spender is materially different from a $100,000 spending customer.
I'll start with easier. So yes, we give volume discounts. But given our broad set of customers, fundamentally, and one of the reasons we've been able to maintain our margins the same at the gross is that we have a whole net set of customers coming in that are not using $10 million. So our weighted average has stayed roughly the same. So when you look at those cohorts and you basically make them weighted average for their ARR, they've roughly stayed the same despite the fact we're giving volume discounts to the largest customers.
I noticed before you started answering that, you said , do you want to start with the easiest question? It's not a competition, David.
Yes. I mean I would just say to the vision around autonomous sort of self-healing systems, when I speak to our most sophisticated customers and they draw up where they want to be a few years from now, that's what they draw up. So they draw up that exact vision. And I think it's a difficult place to get to, right? We're hard at work on it, but I think it just makes so much sense for the future of observability.
And do they want you to tell them how they should pay for these outcomes? We're absolutely moving to an outcomes-based sort of pricing modality for almost all of software. I mean, if we're not going to get there in a year or 2 years, maybe it's faster than that. But yes, they kind of want you to tell them how it should be priced or what sort of, I guess, negotiating leverage do you have in those conversations and scenarios?
I'd say right now, we're probably too far away to be talking about pricing models for a future state with the customer. But again, I think more of the customers are thinking about how could I achieve this with Datadog in the future. And again, we show our product road map around it. But I wouldn't say we're at the point where customers are thinking, hey, 2 years from now, how am I going to pay for my observability and...
We're not in the same situation than most other software companies that we don't charge per seat. We charge per usage. And our usage is typically related to some other fundamental usage our customers have, such as their usage of infrastructure or network or storage or something else. So it's -- I would say that the question of how the pricing model can work, I think, is a lot easier to solve for us. It doesn't mean we have a pricing packaging in mind just yet. I think it's -- we still have to see exactly what the shape of the product is and what the market will bear. But it's not a big shift or a big turn for us to support any of that.
I will say the vision of the autonomy is something that resonates with customers, like they do want to get rid of these pains. And there's a big difference from when we stood here 2 years ago. Like 2 years ago, this was pie in the sky. Today, with the recent advances of AI, the coding agents, et cetera, et cetera, it's a pie on the very, very high shelf. -- but we can see it. And our customers also expect to get it at some point. I think they can see it, too. And so we -- that's why we're pretty hard at work.
Yes. And everybody has that vision, but I think we still have a lot of problems to solve. Even customers have a lot of organizational problems to solve before they can even get there. So...
Okay. Great. Left side there.
Yun Kim, Loop Capital. If you can just talk about, Sean, maybe talk about the partnership opportunity with cloud service providers, especially around the fact that most of the AI workloads where there's a lot of growth there, obviously. And most of them -- I mean, all of them are really running on CSPs. And last time I checked, there's a lot of CapEx spending to support that in the future years. So obviously, there's a really huge growth opportunity to target these AI workloads. Is there like a joint partnership opportunity with CSPs that you're working on, for instance, targeting the deployments and the workloads specifically, whether the customers independently? And how much of your Datadog for AI is available on their App Store and marketplace?
I mean hyperscalers and the CSPs are the relationships that we've had the longest in our channel and alliances. We're a cloud-native company, and we started very early on working like even in the early stages of our channel alliances or that was the place that we spent a lot of time. We still spend a lot of time, and I think we're getting better and better at our co-sell motions, our technical collaborations and the things that we're doing with them. So I'd say, in general, our sales teams are always in the field thinking about how do we partner with our hyperscaler partners and whether it's just as simple as sharing notes on the accounts to actually planning and strategizing around accounts and how we win them together.
And to your question on products, they're all available on the marketplaces of the large cloud providers. And AWS, for example, at their most recent re:Invent conference, they announced their top partners in terms of sales through their marketplace, and we were one of them.
This will be the last question on the right with Megan.
Arti from JPMorgan here for Mark Murphy. I appreciate you give me the last question and great presentation. Said it only happens every couple of years. Any way to quantify or conceptualize the sheer volume of code that's being produced today, [indiscernible] cloud code, OpenAI, CdX.s it subtle or overwhelming amount of code being created? And is it moving into production and driving activity for you guys?
Well, we see the increase of code. We see the increase of the -- like all the signals we get in the reference series that are linked to us, also what we can see in the open source point to a lot more code being generated. So yes, it's there. If it actually ends up in the repository, it's going to end up being shipped. And so that we also see that coming. I will say most companies are still early in the transition there. I mean the AI labs are completely in on it.
The brand-new start-ups are completely in on it. The rest of the companies, some of them see the light, some of them don't see it yet. And even when they see the light, it takes a while to get the engineers to all transform to get all the new processes to work that way, to identify what the new bottlenecks are. So I would say I would expect quite a bit of that to happen this year. And so we should see where we are at the end of the year.
Okay. All right. Well, with that, I am going to conclude our Investor Day. Thank you so much to our presenters for sharing the Datadog story. Thank you to all of you for spending 4 hours with us. If you want to watch it again, a replay will be available shortly on the website as well as the slides. So thank you very much. Have a good evening.
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Datadog, Inc. — Analyst/Investor Day - Datadog, Inc.
Datadog, Inc. — Analyst/Investor Day - Datadog, Inc.
📣 Kernbotschaft
- Kern: Datadog stellt sich als Plattform dar, die mit großem Datenbestand und überproportionaler F&E‑Investition (≈30% des Umsatzes; >$1 Mrd 2025) KI‑gestützte Autonomie entlang der Dev→Prod→Security‑Schleife liefern will. Ziel: Kunden helfen, Code schneller und sicherer in Produktion zu bringen und Incidents proaktiv zu verhindern.
🎯 Strategische Highlights
- Produkt‑Fokus: Bits AI‑Agenten (SRE, Security, Dev) sind Kern‑Initiative; Agents investigieren, hypothesenbilden und schlagen Remediations vor.
- Daten‑Moat: Eigenes Trainingsdaten‑Volumen (Trillionen Punkte, Exabytes Logs) + proprietäre Eval‑Sätze (human curations) schaffen Kostenvorteil gegenüber großen Frontier‑Modellen.
- Plattform & GTM: 30k Kunden, Ausbau von Flex Logs, Cloud SIEM, Bring‑Your‑Own‑Cloud (BYOC) sowie gezielte Key‑/Major‑Account‑Expansion und Channel‑Push.
🔭 Neue Informationen
- Produktstatus: Bits AI SRE ist GA (seit Dez.; >100k Untersuchungen, >2k Kunden in Jan.) und wird kommerziell angeboten (Beispielpreis genannt: $500 pro 20 Investigations).
- Modelle & Produkte: Toto (time‑series) als öffentliches Modell mit Millionen Downloads; Flex Logs nähert sich ~$100M ARR; Security ARR >$100M; BYOC wird previewed und ausgerollt.
❓ Fragen der Analysten
- Budget‑Thema: Analysten hoben den "Silo‑Tax" hervor und fragten, ob SecOps/DevOps‑Budgets konvergieren und wie Datadog Käufer‑Ansprachen anpasst.
- Moat‑Risiko: Diskussion über Barrieres gegen Drittanbieter/frontier LLMs: Management betont Datenqualität, Evaluations‑Corpus und Kosten/Genauigkeit pro Dollar als Schutz.
- Timing & Adoption: Viele Fragen zur Zeitskala zur echten Autonomie (1–3 Jahre unklar), zur Notwendigkeit von Feature‑Flags, Data‑Observability und BYOC für regulatorische Märkte.
⚡ Bottom Line
- Fazit: Investor Day bestätigt klare, technologiegetriebene Wachstumsstory: starke R&D‑Hebel, erste kommerzielle AI‑Agenten und mehrere monetarisierbare Produktpisten. Kurzfriste Risiken liegen in Timing der autonomen Vision, Wettbewerb durch große LLM‑Player und regulatorischer/geo‑spezifischer Rollout‑Komplexität. Bei erfolgreicher Skalierung bleibt signifikantes Upside‑Potenzial (Marktanteil noch mittlere Zehnerprozent).
Datadog, Inc. — Q4 2025 Earnings Call
1. Management Discussion
Good day, and welcome to the Q4 2025 Datadog Earnings Conference Call. [Operator Instructions] As a reminder, this call may be recorded. I would now like to turn the call over to Yuka Broderick, Senior Vice President of Investor Relations. Please go ahead.
Thank you, Michelle. Good morning, and thank you for joining us to review Datadog's Fourth Quarter 2025 financial results, which we announced in our press release issued this morning. Joining me on the call today are Olivier Pomel, Datadog's Co-Founder and CEO; and David Obstler, Datadog's CFO.
During this call, we will make forward-looking statements, including statements related to our future financial performance, our outlook for the first quarter and fiscal year 2026 and related notes and assumptions, our product capabilities and our ability to capitalize on market opportunities. The words anticipate, believe, continue, estimate, expect, intend, will and similar expressions are intended to identify forward-looking statements or similar indications of future expectations. These statements reflect our views today and are subject to a variety of risks and uncertainties that could cause actual results to differ materially. For a discussion of the material risks and other important factors that could affect our actual results, please refer to our Form 10-Q for the quarter ended September 30, 2020. Additional information will be made available in our upcoming Form 10-K for the fiscal year ended December 31, 2025, and other filings with the SEC. This information is also available on the Investor Relations section of our website, along with a replay of this call.
We will discuss non-GAAP financial measures, which are reconciled to their most directly comparable GAAP financial measures in the tables in our earnings release, which is available at investors.datadoghq.com. With that, I'd like to turn the call over to Olivier.
Thanks, Yuka, and thank you all for joining us this morning to go over with a very strong Q4 and overall, a really productive 2025. Let me begin with this quarter's business drivers. We continue to see broad-based positive trends in the demand environment. With the ongoing momentum of cloud migration, we experienced strength across our business, across our product lines and across our diverse customer base. We saw a continued acceleration of our revenue growth. This acceleration was driven in large part by the inflection of our broad-based business outside of the AI-native group of customers we discussed in the past. And we also continue to see very high growth within this AI-native customer group as they go into production and grow in users, tokens and new products.
Our go-to-market teams executed to a record $1.63 billion in bookings, up 37% year-over-year. This included some of the largest deals we have ever made. We signed 18 deals over $10 million in TCV this quarter, of which 2 were over $100 million and 1 was in HCG land with a leading AI motor company.
Finally, churn has remained low, with gross revenue retention stable in the mid- to high 90s, highlighting the mission-critical nature of our platform for our customers.
Regarding our Q4 financial performance and key metrics, revenue was $953 million, an increase of 29% year-over-year and above the high end of our guidance range. We ended Q4 with about 32,700 customers, up from about 30,000 a year ago. We also added Q4 with about 4,310 customers with an ARR of $100,000 or more, up from about 3,610 a year ago. These customers generated about 90% of our ARR. And we generated free cash flow of $291 million with a free cash flow margin of 31%.
Turning to product adoption. Our platform strategy continues to resonate in the market. At the end of of Q4, 84% customers use 2 or more products, up from 83% a year ago, 55% of customers used 4 or more products, up from 50% a year ago, 33% of our customers used 6 or more products, up from 26% a year ago, 18% of our customers used 8 or more products, up from 12% a year ago, and as a sign of continued penetration of our platform, 9% of our customers used 10 or more products, up from 6% a year ago.
During 2025, we continue to land and expand with larger customers. As of December 2025, 48% of the Fortune 500 are Datadog customers. We think many of the largest enterprises are still very early in their journey to the cloud. The median Datadog ARR for our Fortune 500 customers is still less than $0.5 million, which leaves a very large opportunity for us to grow with these customers. So we're lending more customers and delivering more value, and we also see that with the ARR milestones we're reaching with our products.
We continue to see strong growth dynamics with our core 3 pillars of observability: infrastructure monitoring, APM and log management as customers are adopting the cloud, AI and modern technologies. Today, [indiscernible] monitoring contributes over $1.6 billion in ARR. This includes innovations deliver visibility and insights across our customers' environments, whether they are on-prem, virtualized servers, containerized host, severe deployment or [indiscernible] GPU fleets.
Meanwhile, log management is now over $1 billion in ARR. And this includes continued rapid growth with Flex Logs, which is nearing $100 million in ARR. And our third pillar, the end-to-end suite of APM and DEM products also crossed $1 billion in ARR. This includes an acceleration of our core APM product into the mid-30% year-over-year and currently our fastest-growing core pillar. We have now enabled our customers with the easiest onboarding and implementation in the market, while delivering unified deep end-to-end visibilities into their applications.
Now remember that even with these 3 pillars, we are still just getting started as about half of our customers do not buy all 3 pillars from us, or at least still not yet.
Moving on to R&D and what we built in 2025. We believe over 400 new features and capabilities this year. That's too much for us to cover today, but let's go over some of our innovation. We are executing relentlessly on our very ambitious AI road map, and I will split our efforts into 2 buckets: AI for Datadog and Datadog for AI. So first, let's look at AI for Datadog. These are AI products and capabilities that make the Datadog platform better and more useful for customers. We launched [indiscernible] SRE agent for general availability in December to accelerate [indiscernible] and internet response. Over 2,000 trial and paying customers have run investigations in the past month which indicates significant interest and showed great outcomes with Bits AI. And we're well on our way with Bits AI agent, which detects code level issues, generate fixed uses production contracts and can even help release the monitor [indiscernible]. And Bits AI security agent, which autonomously triage SIM signals, conduct investigations and delivers documentation.
The Datadog MCP server is being used by thousands of customers in preview. Our MCP server responds to the AI agent and user promps and uses real-time production data and restated of context to drive travel shooting, root cause analysis and automation. And we're seeing explosive growth in MCP usage with a number of tool calls growing elevenfold in Q4 compared to Q3.
Second, let's talk about Datadog for AI. This includes capabilities that deliver end-to-end observability and security across the AI stack. We are seeing an acceleration in growth for LLM Observability. Over 1,000 customers are using the product and the number of 10% has increased 10x over the last 6 months. In 2025, we broadened the product to better support application development and iteration and in capabilities such as LLM Experiments and LLM Playground and LLM components and custom and [indiscernible]. And we will soon release our AI agent console to monitor usage and adoption of AI agents and cutting assistance.
We are working with design partners on GPU monitoring, and we are seeing GPUs increase in our customer base overall. And we are building into our products the ability to secure the AI stack against pop-injection attacks, model hijacking and data poisoning among many other risks.
Overall, we continue to see increased interest among our customers in next-gen AI. Today, about 5,500 customers use 1 or more Datadog AI integrations to send us data about their machine learning, AI and usage
In 2025, our observability platform delivered deeper and broader capabilities for our customers. We reached a major milestone of more than 1,000 integrations, making it easy for our customers to bring in every type of data they need and engage with the latest technologies from cloud to AI. In log management, we're seeing success with our consolidation motion. During 2025, we saw an increasing demand to replace a large legacy vendors, we take out in nearly 100 deals for tens of millions of dollars of new revenue. And we improved log management with notebooks, reference tables, look patterns, calculated fields and an improved life tale among many other innovations.
We launched data observability for general availability. Data is becoming even more critical in the AI era. With data observability, we are enabling end-to-end visibility across the entire data life cycle. We launched storage management last month, providing regular insights into cloud storage and recommendations to reduce spend. We delivered [indiscernible] of autoscaling, so users can quickly identify which other provision clusters and deployments and rightsize their infrastructure.
In the digital experience monitoring area, we launched [indiscernible] analytics to have product designers make better design decisions with clear data about user experience and behavior. And we delivered run without limits, giving front-end teams full visibility into user traffic and performance and dynamically choosing the most useful sessions to retain.
In security, we are seeing increasing traction and are actively displacing existing market-leading solutions with cloud SIEM in nonenterprise. This year, our engineers shipped many new capabilities, including a tripling of the amount of content packs built into the product, and most importantly, the tight integration with Bits AI security agent, which has already shown promise as a strong differentiator in the market. We launched code security, enabling customers to detect and remediate vulnerabilities in their code and open source libraries from development to production. And we continue to advance our cloud security offering, adding pasture as code or IAC security, with [indiscernible] and resolve security issues with TerraForm. And we launched our security graph to identify and evaluate attacks fast.
In software delivery, in January, we launched future plans. They combined with our real-time observability to enable canary rollouts, so teams can deploy new code with confidence. And we expect them to gain importance in the future. [indiscernible] serve as a foundation for automating the validation and release of applications in an AI agentic development world.
We are also building out our internal developer portal, which includes software catalog and score cards to help developers navigate infrastructure and application complexity, provide reach context to AI development agents and ultimately enable a faster release cadence. In Cloud Service Management, we launched Encore, and now support over 3,000 customers with their incident response processes. And I already mentioned Bits AI agent, which bears us on go to accelerate our customer an resolution.
As you can tell, we've been very busy, and I want to thank our engineers for a very productive 2025. And most importantly, I'm even more excited in the model plans for 2026. So let's move on to sales and marketing.
I want to highlight some of the great deals we closed this quarter. First, we landed an 8-figure annualized deal and our biggest [indiscernible] deal to date with one of the largest AI financial model companies. This customer had a fragmented availability stack and cumbersome monitoring workflows leading to poor productivity. This is a consolidation of more than 5 open source, commercial, hyperscaler and in-house observability tools into the unified Datadog platform that has returned meaningful time to developers and has enabled a more cohesive approach to observability. This customer is experiencing very rapid growth. Datadog allows them to focus on product development and supporting their users, which is critical to their business success.
Next, we will come back a customer that was a European data company in a nearly 7-figure annualized deal. These customers lock focus observability solution had poor user experience and integrations which led to limited user adoption and gap in coverage. By returning to Datadog and consolidating 7 observability tools, they expect to reduce tooling overheads and improve engineering productivity with faster incident resolution. They will adopt 9 Datadog products at the stock, including some of our newer products such as Flex Log, observability pipeline, top cost management, data observability and [indiscernible].
Next, we signed an 8-figure annualized expansion with a leading e-commerce and digital payments platform. These customers products have an enormous reach its commercial APM solution had scaling issues, lack correlation across silos and had a pricing model that was difficult to understand or predict. With this expansion, they are standardizing on Datadog APM using open telemetry so their teams can correlate metric, traction logs to detect and resolve issues faster. And they have already seen meaningful impact with a 40% reduction in resolution times by their own estimates. This customer has adopted 17 products across the Datadog platform.
Next, we signed a 7-figure annualized expansion for an 8-figure annualized deal with a Fortune 500 food and beverage retailer. This long-time customer to the Datadog platform across many products, but still has over 30 other observability tools and embarked on consolidating for cost savings and better outcomes. With this expansion, Datadog log management and Flex Logs will replace the legacy logging product for all ops use cases with expected annual savings in the millions of dollars. This customer is expanding to 17 Datadog products.
Next, we signed a 7-figure annualized expansion with a leading health care technology company. This company was facing reliability issues, impacting clinicians during critical workflows and putting customer trust at risk. The customer will consolidate 6 tools and adopt 7 Datadog products, including LLM Observability to support their AI initiatives as well as Bits AI agents to further accelerate net response.
Next, we signed an 8-figure annualized expansion, more than quadrupling their annualized commitment with a major Latin American financial services company. Given its successful tool consolidation projects and rapid adoption of Datadog products across all of its teams, this customer renewed early with us while expanding to additional products, including data observability, CI visibility, database monitoring and observability pipelines. With Datadog, this customer showed measurable improvements in cost, efficiency, customer experience and conversion rates across multiple lines of business. That proof of value led them to broaden their commitment with us, and have firmly established Datadog as their mission-critical observability partner.
Last and not least, we signed a 7-figure annualized expansion for an 8-figures annualized like deal with a leading fintech company. With this expansion, the customer is moving their log data on to our unified platform. So teams can correlate telemetry in 1 place and save between hours and weeks in time to resolution for incidents. This customer has opted 19 Datadog products across the platform, including all 3 pillars as well as digital experience, security, software delivery and service management. And that is for our wins. Congratulations to our entire go-to-market organization for great 2025 and a record Q4.
It was inspiring to see the whole team at our [indiscernible] last month and really exciting to embark on a very ambitious 2026.
Before I turn it over to David for a financial review, I want to say a few words on our longer-term outlook. There is no change to our overall view that digital transformation and cloud migration are long-term secular growth drivers for our business. So we continue to extend our platform to solve our customers' problems from end to end across their soft development, production, data stack, user experience and security needs. Meanwhile, we're moving fast in AI, by integrating into the Datadog platform to improve customer value and outcome and by building products to observe, secure and act across our customers' AI stack.
In 2025, we executed very well to deliver for our customers against their most complex mission-critical problems. Our strong financial performance is an output of that effort. And we're even more excited about 2026 as we are starting to see an inflection in AI usage by our customers into their applications and as our customers begin to adopt real innovations, such as Bits AI agent.
To hear about all that in detail and much more I welcome you all to join us at our next Investor Day this Thursday in New York between 1 and 5 p.m.
I'll be joined by our product and go-to-market leaders to share how we are serving our customers, who we innovate the broader platform and how we are delivering greater value with AI. For more details, please refer to the press release announcing the event or head to investors.datadoghq.com. And with that, I will turn it over to our CFO, David.
Thanks, Olivier. Our Q4 revenue was $953 million, up 29% year-over-year and up 8% quarter-over-quarter. Now to dive into some of the drivers of our Q4 revenue growth, first, overall, we saw robust sequential usage growth from existing customers in Q4. Revenue growth accelerated with our broad base of customers, excluding the AI natives to 23% year-over-year, up from 20% in Q3.
we saw strong growth across our customer base with broad-based strength across customer size, spending bands and industries. And we have seen this trend of accelerated revenue growth continue in January. Meanwhile, we are seeing continued strong adoption amongst AI-native customers with growth that significantly outpaces the rest of the business. We see more AI-native customers using Datadog with about 650 customers in this group. And we are seeing these customers grow with us, including 19 customers spending $1 million or more annually with Datadog.
Among our AI customers are the largest companies in this space as today, 14 of the top 20 AI-native companies are Datadog customers.
Next, we also saw continued strength from new customer contribution. Our new logo bookings were very strong again this quarter, and our go-to-market teams converted a record number of new logos and average new logo land sizes continues to grow strongly.
Regarding retention metrics, our trailing 12-month month net retention -- revenue retention percentage was about 120%, similar to last quarter, and our trailing 12-month gross revenue retention percentage remains in the mid- to high 90s.
And now moving on to our financial results. First, billings were $1.21 billion, up 34% year-over-year. Remaining performance obligations, or RPO, was $3.46 billion, up 52% year-over-year. And current RPO growth was about 40% year-over-year. RPO duration increased year-over-year as the mix of multiyear deals increased in Q4. We continue to believe revenue is a better indication of our business trends than billing and RPO.
Now let's review some of the key income statement results. Unless otherwise noted, all metrics are non-GAAP. We have provided a reconciliation of GAAP to non-GAAP financials in our earnings release.
First, our Q4 gross profit was $776 million with a gross margin percentage of 81.4%. This compares to a gross margin of 81.2% last quarter and 81.7% in the year ago quarter. Q4 OpEx grew 29% year-over-year versus 32% last quarter and 30% in the year ago quarter. And we continue to grow our investments to pursue our long-term growth opportunities, and this OpEx growth is an indication of our successful execution on our hiring plans.
Our Q4 operating income was $230 million for a 24% operating margin compared to 23% last quarter and 24% in the year ago quarter.
Now turning to the balance sheet and cash flow statements. We ended the quarter with $4.47 billion in cash, cash equivalents and marketable securities. Cash flow from operations was $327 million in the quarter. After taking into consideration capital expenditures and capitalized software, free cash flow was $291 million for a free cash flow margin of 31%.
And now for our outlook for the first quarter and the full fiscal year 2026. Our guidance philosophy overall remains unchanged. As a reminder, we based our guidance on trends observed in recent months. and apply conservatism on these growth trends.
For the first quarter, we expect revenues to be in the range of $951 million to $961 million, which represents a 25% to 26% year-over-year growth. Non-GAAP operating income is expected to be in the range of $195 million to $205 million, which implies an operating margin of 21%. Non-GAAP net income per share is expected to be in the $0.49 to $0.51 per share range based on approximately 367 million weighted average diluted shares outstanding. And for the full fiscal year 2026, we expect revenues to be in the range of $4.06 billion to $4.10 billion which represents 18% to 20% year-over-year growth. This includes modeling within our guidance that our business, excluding our largest customer, grows at least 20% during the year.
Non-GAAP operating income is expected to be in the range of $840 million to $880 million, which implies an operating margin of 21%. And non-GAAP net income per share is expected to be in the range of $2.08 to $2.16 per share based on approximately 372 million weighted average diluted shares.
Finally, some additional notes on our guidance. First, we expect net interest and other income for the fiscal year 2026 to be approximately $140 million. Next, we expect cash taxes in 2026 to be about $30 million to $40 million and we continue to apply a 21% non-GAAP tax rate for 2026 and beyond.
Finally, we expect capital expenditures and capitalized software together to be in the 4% to 5% of revenue range in fiscal year 2026.
To summarize, we are pleased with our strong execution in 2025. Thank you to the Datadog teams worldwide for a great 2025, and I'm very excited about our plans for 2026.
And finally, we look forward to seeing many of you on Thursday for our Investor Day.
And now with that, we will open up our call for questions. Operator, let's begin the Q&A.
[Operator Instructions] Our first question comes from Sanjit Singh with Morgan Stanley.
2. Question Answer
Congrats on the strong close of the year and a successful 2025. Olivier, I wanted to get your updated views in terms of where observability is headed. In the context of a lot of advancements when it comes to agentic frameworks, agentic deployments, the stuff that we've seen from [indiscernible] and the new frontier models from OpenAI, just in terms of like what this means for observability as a category, defensibility of it in terms of can customers use these tools to build homegrown solutions for observability? So just get your latest comments on defensibility of the category, and how Datadog may potentially have to evolve in this new sort of a agentic era?
Yes. I mean, look, the -- there's a few different ways to look at it. One is, there's going to be many more applications than they were before. Like people are building much more and they are building much faster. We covered that in previous calls, but we think that the -- this is nothing, but an acceleration of the increase of productivity for developers in general, so you can build a lot faster. As a result, you create a lot more complexity because you build more than you can understand at any point in time. And you move a lot of the value from the act of writing the code, which now you actually don't do yourself anymore to validating, testing and making sure it works in production, making sure it's safe, making sure it interacts well with the rest of the world with end users, make sure it does what it's supposed to do for the business, which is what we do with observability. So we see a lot more volume there, and we see that as what we do basically where observability everybody can help.
The other part that's interesting is that we -- a lot happens -- a lot more happens within these agents and these applications. And a lot of what we do as humans now starts to look like observability. Basically, we here to understand -- we try to understand what the machine does. We try to make sure it's aligned with us. We try to make sure the output is what we expected when we started, and that we didn't break anything. And so we think it's going to bring observability more widely in domains that it didn't necessarily cover before.
So we think that these are accelerants, and we -- I mean, obviously, we have a horse in this ramp up, we think that observability and the contact between the code, the applications and the real world and product environment and real user and the real business is the most interesting, the most important part of the whole AI development life cycle today.
And maybe just 1 follow-up on that line of thinking. In a world where there's a greater mix between human SREs and agentic SREs, is there any sort of evolution that we need to think about in terms of whether it's UI or how workflows work in observability and how maybe Datadog sort of tries to align with that evolution that's likely to come in the next couple of years?
Yes, there's going to be an evolution, that's certain. There's going to be a lot more automation. We see today, like we see the -- all the signs we see [ 0.2 ] everything will be faster, more data and more interactions, more systems, more releases, more breakage, more resolutions of those breakages, more bugs, more venerability, everything. So we see an acceleration there. At the end of the day, the humans will still have some form of UI to interact with all that. And a lot of the interaction will be automated by agent. So we're building the products to satisfy both conditions. So we have a lot of UIs, and we are able to present the humans with UIs that represent who the 1 works, what their options are, give them some their ways to go through problems and tomorrow the world. And we also are exposing a lot of our functionality to agents directly. We mentioned on the call, we have an MCP server that is currently in preview and that is really seeing explosive growth of usage from our customers.
And so it's a very likely future that part of our functionality is delivered to agents through MCP servers or the likes. Part of our functionality is directly implemented by our own agents, and part of our functionality is delivered to humans with UI.
Our next question comes from Raimo Lenschow with Barclays.
Congrats from me as well. Staying on a little bit on that AI theme, Olivier, the 8-figure deal for a model company is really exciting. I assume they try to do it with some open source tooling, et cetera, but -- and actually went from like almost paying not a lot of money to paying you more money. What drove that thinking? What do you think what they saw that kind of convince them to do that? And it's now the second one after the other very big model provider, so clearly, that whole debate in the market between oh, you can do that on the chip somewhere is not kind of quite valid. Could you speak to that, please?
I mean the situation is just very similar to every single customer we land. Every customer we and has some -- has had some at home grown. They have some personal run some open stores. like that's typically where we see everywhere. The -- it's cheaper to do it yourself is really not the case. So your engineers are typically are very well compensated and the big part of the spend in this company. The Velocity is the -- is what gates just about anything else in the business. And so usually, when we come in, customer starts engaging with us, we can very quickly show value that way. So it's not any different from what we see with any other customer. And also within the AI cohort, it's not original at all like or AI cost in general is who's who of the company that are growing very fast and that are shaping the world in AI and they all had a single product for all the same reasons, sometimes the different volumes because those complete are different, but the logic is the same.
Our next question comes from Gabriela Borges with Goldman Sachs.
Congratulation on the quarter. Oli, I want to follow-ups on Sandeep's question on how to think about where the line is between what an LLM can do longer term and the domain experience that you have in capability? If I think about some of Entropic's recent announcements, we're talking about LLMs as a broader anomaly detection type tool, for example, on the security vulnerability margin side. How do you think about the limiting factor to using LLMs as a normal detection tool that could potentially take share from the severability of the time in the category? And how do you think about the moat that Datadog has that offers customers a better solution relative to whether we map and LLMs can go long term?
Yes. So that's a very good question. We see -- we definitely see that LLMs are getting better and better, and we'll bet on them getting significantly better every few months as we've seen over the past couple of years. And as a result, they are very, very good at looking at broad sets of data. So if you feed a lot of data for an LLM analysis you're very likely to get something that is very good and that is going to get even better. So when you think of what we have finally mode here, there's 2 parts. One is how we are able to assemble that contact, so we can feed it into those intelligence engines. And that's how we aggregate all the data we get, we parse out the benefits, we understand where we think fits together and we can fit that into the LMM. That's in part what we do, for example, today, we expose these kinds of functionality behind our MCP server. And so customers can recombine that in different ways within different intelligence tools. But the other part that we think where the world is going for over observability is that right now, we are -- the CLC is accelerating a lot, but it's still somewhat slow. And so it's okay to have incidents and run post hoc analysis on those incidents and maybe use some outside tooling for them.
Where the world is going is you're going to have many more changes and more things. You cannot actually afford to have incidents to look at for everything that's happening in your system. So you need to be proactive, you'll need to run analysis in stream as all the data flows through, you'll need to run detection and resolution before you actually have outages materialize. And for that, you'll need to be embedded into the data plane, which is what we run. And you also need to be able to run specialized models that can act on that data as opposed to just taking everything and summarizing everything after the fact in 15 minutes level. And that's what we're uniquely positioned to do.
We are building that. We're not quite there yet, but we think that a few years from now, that's what the was going to run, and that's what makes us significantly different in terms of who we can apply [indiscernible] detection, intelligence and preemptive resolution into our systems.
That makes a lot of sense. My follow-up...
The data plans were to very real time. And there are many others of magnitude larger in terms of data flows that are volumes that would you typically feed into [indiscernible]. So it's a bit of a different problem to solve.
Yes. Super interesting. My follow-up for both you, Oli and David, you've mentioned a couple of times now and what's the conversations you have with customers about value creation within the Datadog platform. Talk a little bit about how some of those conversations evolve when the customer sees that in order to do observability for more AI usage, perhaps that Datadog [indiscernible] is going up. What are some of the steps that you can take to make sure the customer still feels like they're getting a ton of value out of the Datadog platform?
Well, there's a few things. I mean, first, again, the rule of software always applies. There's only 2 reasons that people buy your product is to make more money or to save money. So whatever you do, when the customers uses a new product, they need to see a cost savings somewhere or they need to see that they're going to get to customers that wouldn't get to otherwise. So we have to prove that. We always prove that. Any time a customer buys a product, that's what these are happening behind the scenes. The -- in general, when customers add to our platform as opposed to bringing another banner in or another product deal, they also spend less by the [indiscernible] platform.
Our next question comes from Ittai Kidron with Oppenheimer & Company.
congrats quite an impressive finish for the year. David, I wanted to dig in a little bit into your 26 guide. I just want to make sure I understand some of your assumptions. So maybe you could talk about the level of conservatism that you've built into the guide for the year? And also, you've talked about at least 20% growth for the core, excluding the largest customer, but what is it that we should assume for the large customer? And now when you look at the AI cohort, excluding this large customer, are there any concentrations evolving over there given your strong success there?
Yes. There are 3 questions in the first is overall on guidance, except what we're going to speak about next, we took the same approach as we looked at the organic growth rates and the attach rates and then the logo accumulation rates and discounted that. So for the overall business, which is quite diversified, we talked about diversification by industry, by geography, by SMB, mid-market and enterprise, we took the same approach. We noted that with the guidance being 18% to 20% and the non-AI or heavily diversified business being 20% plus, that would imply that the growth rate of that core business assumed in the guidance is higher than the growth rate of the large customer. It doesn't mean the large customer is growing any which way. It's just that, in our consumption model, we essentially don't control that. And so we took a very conservative assumption there.
And the last point, I think you mentioned is the highly diversified. We said 650 names in the AI is quite diversified, essentially would be very similar to our overall business, which we have a range of customers, but not the concentration level. And what we're seeing there is significant growth. But like our overall distributed customer base, growth and then potentially some working on how the product is being used, but nothing out of the ordinary relative to the overall customer base in the very diversified AI set of customers outside the largest customer. Hopefully that's helpful.
Yes. And can you give us the percent of revenue of the AI cohort this quarter?
We didn't -- have not put it in there.
Our next question comes from Todd Coupland with CIBC.
I wanted to ask you about competition and how the LLM rise is impacting share shifts. Just talk about that and how Datadog will be impacted?
Yes. I mean, there hasn't been -- in the market with customers, there hasn't been any particular change in competition in that we see the same kind of folks and the positioning are relatively similar. And we are pulling away. We're taking share from anybody who has scale. And I know there's been no -- there were a couple of M&A deals that came up, and we got some questions about that. The company is in there were not particularly winning companies, not [indiscernible] we saw in deals that in had a large market impact. And so we don't see that as changing the competitive dynamics for us in the near future.
We also know that competing in observability is a very, very full-time job. It's a very innovative market. And we know exactly what we have to do and have to do to keep pulling away the where we are. And so we're very confident in our approach and we're going to do in the future there.
With the rise of LLM, there's clearly more functionality to deal and there are new ways to serve customers. We mentioned our LLM product. There are a few other products on the market for that. I think it's still very early for that part of the market, and that market is still relatively undifferentiated in terms of the kinds of products they are, but we expect that to shake out more into the future. We think, in the end, there's no reason to have observability for your LM that is different from the rest of your system in great part because you LLM don't work in isolation. The way they implement their parts is by using tools, the tools are your applications and your existing applications or new applications you built for that purpose. And so you [indiscernible] integrated in production, and we think we stand on a very strong foot in there.
Our next question comes from Mark Murphy with JPMorgan.
Olivier, Amazon is targeting $200 billion in CapEx this year. If you include Microsoft and Google, that CapEx is going to exceed $500 billion this year for the big 3 hyperscalers that it's growing 40% to 60%. I'm wondering if you've collected enough signal from the last couple of years of CapEx that trend to estimate how much of that is training related and when it might convert to [indiscernible] where Datadog might be required? In other words, are you looking at this wave of CapEx and able to say it's going to create a predictable ramp in your LLM observability revenue, maybe what inning of that are we in? And then I have a follow-up.
I think -- I think it's pretty too reductive to tack that LLM observability. I think it points to way more applications, way more intelligence, way more of everything into the future. Now it's kind of hard to directly the CapEx on those companies into what part of the infrastructure is actually going to be used to deliver value 2 or 3 or 4 years from now. So I think we'll have to see on what the conversion rate is on that. But look, it definitely points to very, very, very large increases in the complexity of the systems, the number of systems and the reach of the systems in the economy. And so we think it's going to be like it's going to be of great help to our business, let's put it this way.l.
Yes. Great help. Okay. And then as a quick follow-up, there is an expectation developing that OpenAI is going to have a very strong competitor, which is Anthropic kind of closing the gap, producing nearly as much revenue as OpenAI in the next 1 to 2 years. You mentioned an 8-figure land with an AI model company. I'm wondering, if we step back, do you see an opportunity to diversify that AI customer concentration, whether sometimes it might be a direct customer relationship there? Or it could be some of the products like cloud code being adopted globally, just kind of creating more surface area to drive business to data? Can you comment on maybe what is happening there among the larger AI providers or whether you can diversify that out?
Yes. I mean, look, we've never been -- we're not built as a business to be concentrated on a couple of customers. That's not who we become successful. That's probably not how we'll be successful in the long term. So yes, I mean we -- at the end of the day, it should be irrational for customers, for all customers in the AI court not to use our product. So we see -- we have some great successes with the customers currently in that cohort. We see more. By the way, we have more that are more inbound there and more customers that are talking to us from the largest even hyperscaler level AI lab. And we expect to drive more business there in the future. I think there's no question about that.
And you're seeing that in some of the metrics we've been giving in terms of the number of native customers, the size of some of these customers. So to echo what Oli said, we are essentially selling to many of the largest players, which results in greater size of the cohort and more diversification.
Our next question comes from Matt Hedberg with RBC.
Congrats from me as well. Dave, a question for you. Your prior investments are clearly paying off with another quarter of acceleration, and it seems like you're going to continue to invest in front of the future opportunity. I think op margins are down maybe 100 basis points on your initial guide. I'm curious if you can comment on gross margin expectations this year, and how you also might realize incremental OpEx synergies by using even more AI internally?
Yes. On the gross margin, I think what we said is, plus or minus, the 80% mark. We try to engineer when we see opportunities for efficiency, we've been quite good at being able to harvest them. At the same time, we want to make sure we're investing in the platform. So I think what we're essentially -- where we are today is very much sort of in line with what we said we're targeting. There may be opportunities in longer term, but we also are trying to balance those opportunities with investment in the platform.
And in terms of AI, to date, we are using it in our internal operations. So far, it's -- the first signs of what we're seeing is productivity and adoption. We will continue to update everybody as we see opportunities in terms of the cost structure. Oli, anything else you want to go over?
Yes. I mean, look, we -- the expectation in the short midterm anyway should be that we keep investing heavily in R&D. We're getting a lot -- we see great productivity gains with AI there, but at this point of [indiscernible], it helps us be more faster and get to sell more problems for our customers. And -- but we're very busy adopting AI for the organization.
Our next question comes from Koji Ikeda with Bank of America.
Olivier, maybe a question for you. A year ago, you talked about how -- while some customers do want to take observability in-house, it's really a cultural choice. It may not be rational unless you have tremendous scale, access to talent and growth is not limited by innovation bandwidth, which most companies do not. And so it is a year later, and it does seem like the industry and the ecosystem and everything has changed quite a bit. So I was hoping to get your updated views on these thoughts, if it has changed at all over the past year and why?
No. I mean, look, it's something that happens sometimes, but it's a small minority of the cases. Like the general notion is customers start with some homegrown or attempts to do things themselves, then they move to our product and they care with our products. Sometimes they optimize a little bit along the way, but the general notion is they do more and more with us, they're relying on us for more of their -- solving more of their problems, and they outsource the problem and increasingly the outcomes to us. So I don't think that's changing.
Look, we'll still see customers here and there that choose to resource it into themselves, again, usually for cost reasons. I would say, economically from a focus perspective, it doesn't make sense for the very vast majority of companies. And we even see teams at hyperscalers that have all the tooling in the world, all the money in the world, all the knowledge in the world and that still choose to use our product because it gives them a more direct path to solving the air problems.
And our next question comes from Peter Weed with Bernstein Research.
Our next question comes from Brad Reback with Stifel.
Great. Oli, this sustained acceleration in the core business is pretty impressive. Obviously, you all have invested very aggressively and go to market over the last kind of 18 to 24 months. Can you give us a sense of where you are in that productivity curve? And if there's additional meaningful gains, you think? Or is it incremental? And maybe where you see additional investments in the next 12 to 18 months?
Yes. I mean we feel good about the productivity. I think the main drivers from us in the future is we still need to scale, and we're still scaling the go-to-market team. We're not at the scale we need to be in every single market segment we need to be in the world right now. And so we keep scaling there. So the focus now is not necessarily to improve productivity, it's to scale while maintaining productivity. And of course, there's so many, many things we can do. Actually, we -- even though we love our performance, there's always a bunch of things that could be better, territories that could be better, productivity that could be better, things like that. So we have or tons of things we want to do on the some things improve. But overall, we feel good about what happened. We feel good about scaling, and you should expect more scaling for us on the go-to-market side in the year to come.
Our next question comes from Howard Ma with Guggenheim.
I have 1 for Olivier. The core APM product, growing in the mid-30% growth. That is pretty impressive, and I think better than maybe a lot of us expected. The question is, is that a reacceleration? And is the growth driven by AI native companies that are using Datadog's real user monitoring and other DM features as compared to -- where as opposed to rather core enterprise customers that are building more applications?
Yes. I think -- I mean, look, APM, in general, I think has always been a bit of a steady eddy in terms of the growth, like it's a product that takes a little bit longer to deploy than others, which is further into the applications. And so it takes a little bit longer to penetrate within the customer environment. That being said, we did -- a number of different things we did that have with globe there. One is we invested a lot in actually making that onboarding, deployment a lot simpler and faster. So we think we'll have the best in the market for that and it shows. Second, we invested a lot in the digital experience side of it. And it's very differentiated, something our customers love is driving a lot of adoption of the broader APM suite, and we expect to see more of that in the future. And third, we make investments in go-to-market, we cover the market better. And so we're getting into more looks at more deals in more parts of the world. And so all of that combined helps that product reaccelerate growth quite a bit. And so we feel actually very, very good about it, which is why we keep investing.
Overall, we still only have a small part of the pure APM market, like that product, we scale at about $10 billion, including the EM, but the market is larger. And so we think there's a lot more we can do there.
I want to add, we talked about -- as Oli just mentioned, that we're not penetrated across our customer base, and therefore, we're continuing to consolidate onto our platform. So we have quite a number of wins where we already have other products. We already have infra and logs, and we're consolidating APM.
David, as a follow-up for you on margin, are the large AI-native customers significantly dilutive to gross margin? And when you think about the initial 2026 margin guidance, how much of that reflects potentially lower gross margin type to those customers versus incremental investments?
On weighted average, they're not. As we've always said, for larger customers, it isn't about the AI-natives or non-AI-natives, it has to do with the size of the customer we have a highly differentiated diversified customer base. So I would say we're essentially expecting a similar type of discount structure in terms of size of customer as we have going forward. And there are consistent ongoing investments in our gross margin, including data centers and development of the platform. So I think it's more or less what we've seen over the past couple of years, not really affected by AI or non-AI native.
Our next question comes from Peter Weed with Bernstein Research.
Can you hear me this side?
Yes.
Yes, apologies for the last time. Great quarter. Looking forward, I think 1 of your most interesting exciting opportunities really is around its AI and I'd love to hear kind of like how you think that opportunity shapes up? Like how do you get paid the fair value for the productivity you're bringing to the SRE and the broader operations team and really how you see competition playing out in that space? Because obviously, we've seen start-ups coming in, there's questions about Anthoropic and where they want to go. How does Datadog really capture this value and protect it for the business?
Yes. I mean, look, the way we currently say out a lot of these products is you show like the difference in time spent. And what the alternative is you try and solve a problem yourself and you have an outage and you you start a bridge and you have 20 people on the bridge and they look for 3 hours for the root cause and you work people night for that. It's very expensive. It takes a lot of time. There's a lot of customer impact because the [indiscernible]. And if the alternative is in 5 minutes, you have the answer, you only get 3 people look at that are the right folks and you have a fix within 10 minutes, you -- shorter impact on the customer, many, many, many less folks internally involved, lower cost. So it's very easy to make that case. And so that's what we sell the value there.
Longer term, as I was saying earlier, I think the -- right now, the state-of-the-art for resolution is [indiscernible], you have an incident and you look into it. And you diagnose it and then you resolve it. So yes, maybe you could be the customer impact from 1 hour to 15 minutes. But you still have an issue, you still have impact, you still distract the team you still have humans working on that. I think longer term, the what's going to happen is the systems will get in front of issues. They will auto diagnose issues. They will help premitigate or preremediate potential issues. And for that, the analysis will have to be run in stream, which is a very different thing. You can massage data and give it to an LLM for post-hoc analysis and a lot of the value is going to be in the gathering the data, but you also have quite a bit of value in the smarts that are done in the back end by the LLM for that. And that's something that is done by [indiscernible] in the end, the opening eyes of the world today.
I think as you look at being in stream looking at 4, 5 orders of magnitude more data, looked this data in real time, and I think judgment in real time on what's normal, what's [indiscernible] and what might be going wrong doing that hundreds, thousands, millions of times per second, I think that's what is going to be our advantage and where the -- it's going to be much harder for others to compete,
especially in general purpose AI platforms.
Our next question comes from Brent Thill with Jefferies.
David, I think many gravitate back to that mid-20% margin you put up a couple of years ago. And I know the last couple of years, including the guide are looking at low 20%. Can you talk to maybe your true north how you're thinking about that? Obviously, growth being #1, but how you're thinking about the framework on the bottom line?
Yes, the [indiscernible] because we try to plan with more conservative revenues, understanding that if the revenues exceed above the targets that we give, it's difficult in the short term to invest incrementally. So we're trying to do is invest first in the revenue growth and then layer in additional investment as we see if we see excess of target. So generally, it reflects, one, the continued investment, which we think is paying off, both in terms of the platform and R&D as well as in and including AI as a go-to-market. And then as we've seen over the years in our [indiscernible] raise, we've tended to have some of that flow through into the margin line and then re-up again for the next phase of growth.
And any big changes in the go-to-market or big investments you need to make, David, this year to address what's happened in the AI cohort or not?
We're continuing. It's very similar to what we're doing, which is to try to work with clients to prove value over time that reflects -- that manifests itself in our account management and our CS as well as our enterprise. So no, I think for this year, we are looking at capacity growth, including geographic, deepening the ways we interact with customers, expanding channels, very much similar to what we've done in the previous years.
That's going to be it for today. So on that, I'd like to thank all of you for listening on this call, and I think well many of you on Thursday for our Investor Day. So thank you all. Bye.
Thank you.
Thank you for your participation. You may now disconnect. Everyone, have a great day.
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Datadog, Inc. — Q4 2025 Earnings Call
📊 Quartal auf einen Blick
- Umsatz: $953 Mio (+29% YoY; über dem oberen Ende der Guidance)
- Bookings: $1,63 Mrd (+37% YoY; Rekordquarter)
- Free Cash Flow: $291 Mio (Free Cash Flow, FCF; FCF‑Marge 31%)
- Bruttomarge: 81,4% (Non‑GAAP)
- Kunden: ~32.700 Kunden; 4.310 Kunden mit Annual Recurring Revenue (ARR) ≥ $100k, diese erzeugen ~90% des ARR
🎯 Was das Management sagt
- AI‑Fokus: Zweigleisige Roadmap "AI for Datadog" (intern) und "Datadog for AI" (LLM/Model‑Observability); Bits AI und MCP Server als zentrale Bausteine.
- Plattform‑Momentum: Hohe Cross‑Sell‑Raten (mehr Kunden nutzen 4+,6+,8+ Produkte) und viele Großdeals (18 > $10M, 2 > $100M) zeigen erfolgreiche Konsolidierungsstory.
- Investitionen: Starkes R&D‑Tempo (über 400 Features 2025) und fortgesetzte Go‑to‑Market‑Skalierung zur Beschleunigung der Expansion bei Enterprise‑Kunden.
🔭 Ausblick & Guidance
- Q1 2026: Umsatzprognose $951–961 Mio (≈25–26% YoY); Non‑GAAP Betriebsergebnis $195–205 Mio (~21% Marge).
- FY 2026: Umsatzprognose $4,06–4,10 Mrd (≈18–20% YoY); Non‑GAAP Betriebsergebnis $840–880 Mio (≈21% Marge); Modellierung setzt voraus, dass das Geschäft ohne den größten Kunden ≥20% wächst.
- Sonstiges: Erwartete CapEx + capitalized software ~4–5% des Umsatzes; Non‑GAAP Steuerrate ~21%; Cash‑Steuern $30–40 Mio.
❓ Fragen der Analysten
- Observability vs. LLMs: Kernfrage war, ob LLMs Homebuilt‑Observability ersetzen; Management sieht LLMs als Beschleuniger, nicht Ersatz, da Echtzeit‑Embedding und spezialisierte Modelle erforderlich sind.
- Agentik & Produktform: Diskussion zur Rolle von agentischen SREs, UI‑Beteiligung und direkter Agentenzugriff (MCP Server); Datadog baut sowohl UIs als auch agentische APIs.
- Monetarisierung & Transparenz: Wie Wert für Kunden in Preismodell abgebildet wird; Management nannte viele Beispiele, aber gab keine Zahl zum prozentualen Umsatzanteil der AI‑Kohorte.
⚡ Bottom Line
Starkes Abschlussquartal: Beschleunigtes Umsatzwachstum, Rekord‑Bookings und hohe FCF‑Margen. Management setzt klar auf AI‑Produkte und Plattformkonsolidierung als Wachstumstreiber; Guidance ist konservativ modelliert. Wachsende Großkunden und Produktpenetration sind positiv, Konzentrations‑ und Wettbewerbsrisiken bleiben zu beobachten.
Datadog, Inc. — 53rd Annual Nasdaq Investor Conference
1. Question Answer
Good morning, everyone. Welcome to day 2 of Nasdaq London. We're really happy to kick it off strong with the Datadog management team. We're really happy to have David Obstler, Chief Financial Officer of Datadog, to join us for day 2. Thank you, David for coming.
Thanks for having us. Appreciate it.
Yes. So David and I have known each other for years now, going back to the IPO...
7 or 8 years.
7 or 8 years. You guys were the shiny new kid on the block and time flies.
You say I'm not shiny. I'm shy. Well, I certainly not shiny.
That might be your thing. But I thought we'd kick off maybe just sort of at a foundational level for our European investors, right? And I call this sort of the Datadog flywheel. Like since you guys have been public, yes, you guys have delivered kind of top decile growth in enterprise software. That's come along with great margin as well. So wondering if you could describe the core elements of the business model that allows the company to deliver that combination of both growth and profitability.
Yes. Good question. I think about it a lot. Thank you to our founders, Alexis and Oli because they created a platform that can be adopted without friction, not a seat model, a usage model, very strong time to value. So one of the things that has helped Datadog continue to invest has been a really efficient go-to-market where once our clients land and adopt the platform, they can adopt it with the assistance of our salespeople and our account managers, but also can do a lot of it themselves.
And that creates a very good return on sales dollars. And I think that has enabled us to invest at the top level in terms of R&D, which we've maintained around 30% of revenues. And so that combination allows us, along with very good gross margin and cloud operations management to maintain and grow the profitability and cash flow yet be to draw in terms of reinvestment. I think that was shown in the last year where we reaccelerated investment both in R&D and particularly in sales and marketing, and we're able to get very good return from that, whether that be the places where we put some quota-carrying reps as well as in some of the new product investments we've made.
Yes. No, it's a really important part. I think when I think about Datadog, when I think about the like the leverage that you guys get in R&D, we're the few companies that can launch a product. And then with a couple of years, it depends on the category, we start seeing revenue from that product hit the income statement probably quicker than most enterprises...
And I'd also add that there's a lot of efficiency when you have as big a platform, you're not having to create both the platform and the new product. You're able to add applications on top of the product in a very efficient way. And then we talked about the adoption -- frictionless adoption in the platform and both those together result in very good time to value in the product investment.
And so I guess the question is, going forward, does that flywheel carry forward? And we just sort of level set where Datadog is going as a company. You guys are in this sort of multiyear evolution from a company that's in observability and monitoring, but you guys are moving into security, you guys are moving into helping customers remediate some of the issues that you guys flagged for customers. And so in that kind of long-term evolution, does that flywheel change, particularly from a go-to-market perspective? And will this kind of broader vision going from observe, Secure Act? Will that have a structural impact on the underlying unit economics of the business?
Yes. I think, again, we're in a good position where we have against the backdrop of long-term trend of modernization of software stack applications and the consistent conversion to cloud, which is creating this long-term growth are -- the world is getting more complex. And essentially, our customer base in DevOps has been on this journey with us in using more and more information in different ways to solve problems. And we've been following that. So that goes from the trend of having a single pane of glass to the trend that we're seeing now in AI and service management, where you're using the platform to detect problems, analyze it, suggest what is most likely and long term, we think, have some self-remediation.
And AI is facilitating that. At the same time, our customer base in DevOps and production is getting -- is using more signals, whether that be the security signals we're talking about or on to our recent investment in product analytics because it really is a continuum where all the different parties are software developers, production engineers, security, product analysts benefit from being on the same platform and be able to share information frictionlessly. So I think we're seeing a long-term trend and technology and practices facilitate a broadening of the platform, which is at the very core of what Datadog is doing in this flywheel, as you call it.
Yes. So where are we in that term of long-term evolution? The core observability business is quite healthy. But in terms of that move into cloud security, product analytics, remediation, where are we in that journey, if you want to use a baseball analogy or any other sort of framework to set the stage on where we are in that longer-term evolution?
Yes. I think in terms of the base, which is more and more workloads and more modern workloads, we're early innings because the percentage of modernized workloads according to research analysts is in the upper 20s, maybe 30s. It's hard to tell. We've got a long way to go there. And I think we're really in the early innings when it comes to adding this additional functionality beyond the observability platform.
When you look at the revenue contributions that have been created and what's happening in terms of the product formation and the growth, there's lots of opportunities. We know we're in early innings on the use of AI and software platforms. And for us, we're still in early innings. We're coming at this from the observability side, and we're starting to get traction. We can talk about a number of examples, but we're in early innings there where we're making investments, but we're still not in maturity. We're still adding to both the sales and marketing and platform. So I think in terms of the complementary products, we're in very early innings.
Yes. And that kind of dovetails when we talk to other players in the ecosystem, just in terms of the enterprise AI, custom application build cycle, it's -- we're seeing some movement, but still feels pretty early. Obviously, you have an AI native cohort that's doing really, really well for you guys. But that dovetails pretty consistently in terms of what...
And I think it's a good example. I mean we're one of the more tech-forward companies. And we just last week at re:Invent with GA on our first AI native application, which was the SRE agent. So when you think about it, we've been talking about this for a while, and we've been investing in it, and we're GA now. So it takes a while in terms of testing, developing and then getting client adoption.
Yes, that's pretty exciting in terms of the SRE agent. Let's talk about a little bit about Q3 results because it was notable on a couple of fronts, right? So the headline number, total revenue growth sustained at 28%. That was in line with last quarter. If you look at the core business ex AI natives, that accelerated. Your SMB business had already been doing well. So I guess the question for you, David, is, did anything change in the demand signal if you compare early 2025 to what you guys see in Q3, that sort of non-AI cohort uptick. What were some of the drivers behind that?
Yes, it's a good question. I think we -- if you remember back to the adjustment after COVID to the optimization, we then got to something we call stabilization, which means that a lot of clients had done the work on the cost side and we're looking at getting back to normal in terms of investment. And over the last couple of quarters, we have seen a more positive buying environment, which means more focus on migration and also more consolidation of the platform from Datadog.
And so I think we're not in that bubble market. We're not in a market that's focused first on cost control, we're in something in between, which is, I would say, a good strong market. And then it broadened in the last couple of quarters. So you get the total environment from seeing what's working across the board. And I think we had seen enterprise working. And one of the things -- this is not AI. Some asked, well, of course, you're seeing this because in SMB, most of those customers are SMBs. By the way, for us, SMBs can be pretty large revenue companies. They have employees less than 1,000, but they can have hundreds of millions of revenues.
And I think we have -- excluding all of that, we can get to that. We are seeing within the SMB cohort, which is a meaningful cohort for us, strong demand signals, that's translated into higher net retention and more logos. Now it's a little hard to separate because we are essentially at the year anniversary of accelerating reinvestment. So at the same time that the market has been better, we've also been investing both in product but in quota capacity. And those 2 certainly interact in terms of producing the results we did.
Yes. I think one of the things that stood out to me in the last couple of quarters, just in sort of public cloud world, the classic pillars of public cloud seem to be coming back with respect to migrations, with respect to modernization projects, digital transformation, which are some of the kind of foundational drivers for Datadog. So it sort of makes sense how that sort of, as you say, interacts with the greater investment.
Yes, definitely the case.
On the call, you guys commented that the better consumption trends continued into October and the pipeline for Q4 looks good. When you guys think about 2026, how do you sort of judge whether the trend lines you saw in October can prove durable? Like what are you guys sort of looking for? What's the data? How do you sort of assess that?
Yes. We're a consumption model. So we have a lot of experience in looking at trends. But it also -- because we're consumption, it also is hard to predict the exact slope of the line, but the signs improved in Q3. We've told everybody that they stayed strong in October. And when we look at what we can see, which is the pipeline and what we're seeing, so we're able to monitor usage net retention on a pretty much real-time basis, and we can monitor how that might be going through new logos and then new commitments.
And they're all positive trends. We'll let everybody know we'll complete the year, and we'll think about where we are relative to next year when we give our guidance in February. We'll continue in the same vein of giving conservative guidance relative to trends. But the good news is the entry point and sort of the trends, the win behind us seems to be strong in entering into 2026.
Yes, that starting point looks pretty strong. There's so much to like about Q3 results. One of the other things that stood out to me was the new logo performance. So new logo annualized bookings more than doubled year-over-year. The land sizes are getting larger on the 7-figure wins across telco, financial services, hardware. Why now for the bigger lands? And how durable is that momentum with new logo ARR?
That's a good question. So I think they're correlated with -- we've always said we're not the kind of company that works for years to try to get the full envelope. We are land and expand. But as our platform has grown and as it's become -- the whole trend towards platform has become more evident, it becomes more of an imperative to land with more of the platform. So we're seeing that. At the same time, I think, we're better at it. So -- whereas we're not waiting for all the departments. It's not a centralized spend like some other industries are used to.
But we are getting better at analyzing how to go a combination of top-down and bottoms-up. And that is everything from being comfortable with the multichannel approach, which includes partnering with the channels, the GSIs, having a bigger enterprise sales team as well as doing things like adoption credits in exchange for long-term deals, which really facilitate the speed of the consolidation. So I think we've also gotten more diverse in how we go to market. And the 2 of those together, the platform and expansion and the way we approach it, have resulted in some dividends here.
Yes. And so I think the theme that we've been having thus far is the backdrop of the demand environment looks generally attractive. You guys are executing better. I mean 2025, you guys explicitly told us that this was going to be an investment year. And judging by the results year-to-date, I think it seems like those investments are paying off. And so could you outline for us, David, the key investments the team has been making, how you measure return and productivity on those investments? And what's the intention in terms of sustaining that piece of investment going forward?
So start with sales and marketing, where we really do bottoms up. We look on the white space. The clients that have demonstrated signals to be buyers, that includes cloud, that includes hands on keyboard size of DevOps organizations. And we're a follower of that. So we are able to look at where the TAM is. And then we look at that versus our coverage. And that can be on accounts in the Northeast in the United States all the way to feet on the ground in Brazil and India and some of the other markets.
And when we look at that, we still see we have a lot of uncovered territory. And so are we doing at the right pace? So we look at things like the return on sales and marketing dollars, CAC return, which has been able to be maintained. We look at productivity of salespeople because we don't want to have 2x the salespeople to produce the same sales. We look at that. And then we look at the performance of some of our newer investments. And all of those are giving us signals. So that's how we sort of handicap, and that's what we use in planning and can stand by the statement that we can continue to expand our go-to-market.
We're also, I think, doing go-to-market in some different ways like a different way of going to market in terms of the government and Fed section. We're having more data centers. I think there's lots of ways from the marketplace to channels and resellers that you need to do it. For instance, security, we've learned. You need to add on some additional ways of going to market, given it's more of a channel and centralized. So these are some of the investments.
So then you turn to R&D and then you go and look at essentially what's the landscape, what are the revenues today and in the future that are being created in various platforms. And are we able to add that functionality and be best-of-breed in our platform? And the answer has been yes. So we are continuing to invest at this industry-leading around 30% of R&D. And then there's the thing I think Oli, Alexis, et cetera, are really good at. Well, what about not what is being used today, but we think might be used in the future. And that gets to things like the AI-ness to the platform.
And are we going to be the one given our competitive advantage in the customer base and the platform to innovate everybody and not be in a position where there's functionality by a startup that we don't have. No, what we're trying to do is do that and look ahead all of it because we get really good signals from our large customer base -- our diverse customer base and the fact that we can see usage. So that's sort of what we look at. It comes down in the end to things we've been reporting, which is what are the SKUs that are being adopted as part of the package and are we getting traction. And you know from following us that we have reliably given information to evidence that we are inventing new SKUs or improving SKUs that are being adopted by the customer base.
Yes. I think the way you guys price, you can see this -- I mean because you guys price on sort of product basis through a commitment model. So you can sort of test whether an individual product is seeing the adoption.
We price on commitments, so you buy, let's say, $2 million, and then underneath it is a price grid that's consistent with that. And then we can see every day, like we can go in and see what customers are doing and also that customer should be using this, but really isn't as much, that is gold with information. And it allows us to determine not only usage, but are we pricing it right? How are we bundling or putting it together with a transparent sign per product. So it's a really good competitive advantage for the expansion.
Yes, it's a great point. So let's talk a little bit about the AI opportunity. And this is a question that probably anyone always gets about, how is AI impacting the growth of ex company that I cover. What would you say is the clearest way to think about how AI will drive growth at Datadog in the future?
Well, the clearest and most proximate is that there is our companies, technology companies, which we're calling AI natives here. But essentially, you can scratch out AI and say cloud native because they're modern software companies. Are they going through a demand cycle that -- where their revenues and their usage is growing? And do you have product market fit? Because most of the first investment, as we all know, has been in the infrastructure side, the model building, things like that. And the answer to those has been a resounding yes. And that's one of the things you've seen in terms of the acceleration of the revenues in the AI, let's put the largest company aside, but you concluded as well.
Is that accelerating? Yes. And is Datadog the right product for that? Yes. And so I think you're seeing focused and concentrated usage. Now that's the beginning of this because essentially, the way most companies are using AI is they're still in training and experimentation, but to the -- and they're mainly calling out to these model providers. There's not -- they're very beginnings of -- you form your own model. You have your own GPUs. Think about who the commitments are from these neoclouds. They are the hyperscalers and the model providers and the AI natives.
So we're in that stage right now, Stage 1, potentially of playing with it and then getting to the point where you're starting to see some adoption in enterprises. And you can tell that from things like the number of companies, the thousands that are sending us data, the use of the platform, but you can tell that it's very early. So I think this is going to evolve in many ways, but we're seeing good demand signals. Then you're seeing Datadog itself. So that's one way. The end market first concentrated with these companies, spreading out into production models and applications.
Then you look at Datadog. We're a good example. We're a platform, we're a software vendor. What are we doing? Are we integrating AI into our platform and releasing it? And we are. So we're having quite a bit of investment in putting agents into our model, putting research. So that's another way we think. Then there's some industry trends where what is -- might be the knock-on effect of all this where in the past we've seen technology change container serverless, it's accelerated the impetus for replatforming. And this one has the trends of making software development more efficient.
And so we're beginning to see that internally, and we're beginning to see that in our customers. So that is part of the long-term trend, is this going to improve the growth of the growth rate of the replatforming of legacy and on-premise applications to the cloud. So it's important in a number of ways. The earliest you can see is the use of Datadog by those AI natives. And then over time, we believe the knock-on effects of that are going to be more pervasive to our results.
And ultimately, this culmination just more public cloud consumption is the core demand driver.
That's what we think.
Just to think about the AI natives, which is 12% of your business versus kind of the enterprise opportunity. Obviously, AI natives are growing quite well and accretive to your growth. What events are we seeing that kind of your enterprise base are building those Gen AI agentic applications, getting them into production environments? To what extent is that a driver or part of the better growth you see today? And how meaningful of this could be over the medium term?
Yes, definitely. We're seeing signals like the use of our LLM monitoring. The first thing we do is we build integrations to access the data so our clients can send us data, and we can receive it. And we're seeing an increase of the rate of that thousands. And then we are -- it's small, but we're seeing direct GPU use go up. So I think there are certainly demand signals there, but it is not at this point where we're seeing the most contribution to revenues.
So again, we can control our own use of AI in production environments. We can't control the use of our customers. So what we can do is set ourselves up so that whatever they do, they can use Datadog to access the data and the integrations, and we're certainly doing that. And although small, the trends are positive in terms of that spreading. I think that this is going to be the biggest part of the opportunity or else, the natives aren't going to do as well because it has to spread, but it's still early days, and it could go in number of different directions in terms of pace and how it's done.
Yes. It's a great point. So one of the things investors flag, and I've been covering this category for a long time, is that there's a lot of players in observability. And you sort of think about observability and security, it's sort of been on a crash course for a few years now. You guys have entered the market. I think this is further underscored by Palo's recent acquisition of a private observability competitor called Chronosphere. I'd love to hear your thoughts on Palo Alto's move to observability and what it can mean for the competitive environment going forward for Datadog?
Yes. So this isn't new. You know this. We've been working in these trends for a long time. But there have been these point or smaller solution companies that have been birth for the last 15 years, but certainly, I mean, in my eighth year, and we've had this exact same discussion many, many times. I'll get to this company because we've had the exact same discussion on this company. So what has tended to happen is there's been point solutions or smaller companies that get birth. They often get sold. The reason why is there -- our competitive advantage is in platform and amortization of tech investment.
And we've been, I think, smart enough, fortunate enough to take advantage of that. So you've seen Splunk try to do this. You've seen ServiceNow try to do this. You've seen the birth of all sorts of point solutions. And generally, they have not captured a significant share of the market. And they've ended up being -- all the way back to the Cisco acquisition of AppDynamics, they've ended up being acquired. And when they get acquired, this is the past, they tend to be swallowed up and there's less innovation, and we lick our chops.
So in this case, for Chronosphere, this has been going on for 4 years. So the same question, which is they're out there, they're saying they're doing this, that, this, they're cutting price, et cetera. And a couple of things, it hasn't worked. What they have is they don't have an observability solution, they have essentially a metric store plus, which is the way you look at infrastructure. They've been trying to do this, which is cut the price, but it's basically bought on functionality. And we've self-innovated. So we have the exact same product. We have a much bigger sort of product line.
So clients can use us or can use us and Chronosphere. Observability is not a category where for -- in a company or enterprise or even a cloud native necessarily, you get 100% of the wallet share. So we now have Palo Alto that has -- that is not really an observability that has acquired a company that doesn't have an observability platform, but has a piece. We have 30 SKUs. They have a couple of them. And they're going to continue to try to sell this. But again, they don't have more than that.
So I think we're in a situation where it's the same thing that's been going on for -- with a number of point solution companies, but also the last few years. Now is this going to benefit or weaken this because it's been going on. And it remains to be seen. You have the Palo Alto distribution, very strong position in security, but not in observability. How do you compete with someone who has this installed base, this sales team with what they've said they're going to do, which has run it as an independent entity and what happens with the investment. We don't know, but this isn't new. I think it just is a flare-up of a discussion that's happened a number of times in the last years.
Yes, there's definitely been a pattern there. When we think about -- just a comment, I mean, your point that you don't typically get 100% of wallet share. I mean there's been studies out there and particularly a couple of years ago, the average enterprise had like over a dozen different monitoring tools. Let's talk a little bit about the security business. So some interesting disclosures you guys provided. It's now crossed $100 million ARR, growing mid-50% year-over-year. That's an acceleration versus Q2. Where are you winning most in security? And what are the top 2 or 3, why you win proof points versus like your competitors?
So I think what we've done so far is we have for cloud natives, which are mainly SMS, which tend to have more closely related DevOps and security. It's called DevSecOps. We've been able to successfully bundle our products and sell through. That's not as big a market as we know security is. So what's happened more recently? What's happened more recently and the reason for the acceleration is that we've gotten to product maturity in a product, which is cloud SIEM, where we've invested in the underlying logs. We are a very strong player in observability logs.
When you say logs, you have to have a word in front of it. You have to have IT logs, security logs, observability logs. And so we've basically broadened our capabilities in logs and put them in cloud SIEM to create a very compelling product with synergies. And then it's against a backdrop where we have some disruption in the market with Cisco's acquisition of Splunk, the sort of disintermediation of Splunk, which we've already done in observability. And that's created -- and we've gotten better, I said, at enterprise. So I think we have complementary SMB DevOps. We have this enterprise cloud SIEM.
That's probably the most proximate opportunity, but what's going to happen next? Everything from how do you continue to develop to what I mentioned before is we've really not had a channel-led, a CISO-led motion here, and we've invested in our channel partnerships. And literally, in the last months or so, we brought on our first specialty security salespeople. So everything we've done so far has been product-led or strong proximate synergies to products we've already had installed.
And if you read the earnings script, you'll see if you go and you look at the names of the companies, what you see is we have a lot of products in this bank or this automotive company, and they've added a cloud SIEM. And I think it's important to think about the fact that we're not using the word SIEM, we're using cloud SIEM, meaning we're not trying to displace on-premise, Splunk, SIEM for various uses. So we're focused on the most proximate use cases and trying to improve the way we are able to attach and get market. So I think that's the big change you've seen in that we have sort of another motion going on, still early days, but we're really focusing on the places we have the most synergy and the most proximate type of workflows.
That's awesome. I'm exciting to think about going into next year. Well, out of time, David. Thank you for spending 30 minutes...
Yes. Thank you. Great discussion. Thank you, everybody. Thanks. Thank you.
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Datadog, Inc. — 53rd Annual Nasdaq Investor Conference
Datadog, Inc. — 53rd Annual Nasdaq Investor Conference
🎯 Kernbotschaft
- Kernbotschaft: Datadog erklärt die strategische Entwicklung von Observability zu einer plattformbasierten Suite (Security, Produktanalytics, Remediation). Management sieht die Cloud‑Modernisierung und AI‑Adoption als langfristigen Wachstumstreiber; man ist nach eigener Einschätzung noch in den "early innings".
⚡ Strategische Highlights
- Plattformfokus: Ausbau über 30+ SKUs erlaubt Cross‑Sell und schnellere Monetarisierung neuer Produkte durch gemeinsame Infrastruktur.
- KI‑Integration: Erstes AI‑nativen Produkt (SRE‑Agent) GA; AI wird sowohl Nachfrage (AI‑natives) als auch Produktfunktionalität treiben.
- Go‑to‑Market‑Strategie: Reinvestition in Sales & Marketing plus kanal- und regionalspezifische Expansion; R&D (Forschung & Entwicklung) bleibt ~30% der Umsätze.
🆕 Neue Informationen
- Produktstatus: SRE‑Agent ist laut Management bei re:Invent GA — erstes konkretes AI‑native Angebot im Markt.
- Security‑Momentum: Security‑Geschäft hat >$100M ARR (Annual Recurring Revenue) und wächst mid‑50% YoY; Cloud SIEM als Treiber.
❓ Fragen der Analysten
- Nachhaltigkeit Nachfrage: Analysten fragten nach Haltbarkeit der besseren Consumption‑Trends; Management verweist auf stärkere Pipeline, verbesserte Nutzungs‑Metriken, aber konservative Guidance‑Praxis.
- AI‑Impact: Nachfrage von AI‑natives ist sichtbar, trägt aber noch limitiert zum Umsatz; Datadog sieht mehrere Kanäle (Natives → Unternehmen → interne AI‑Nutzung) für spätere Skalierung.
- Wettbewerb: Fragen zu Palo Alto/Chronosphere: Management sieht Chronosphere als punktuelle Lösung; argumentiert Plattformvorteil und Amortisation großer Investitionen als Differenzierung.
⚡ Bottom Line
- Fazit: Call bestätigt: Datadog investiert weiter in Produktbreite und Go‑to‑Market, erste AI‑Produkte sind live und Security skaliert. Chancen auf beschleunigtes Wachstum bestehen, bleiben aber abhängig von Consumption‑Trends und erfolgreicher Kommerzialisierung neuer SKUs; Wettbewerb bleibt ein Risiko.
Datadog, Inc. — UBS Global Technology and AI Conference 2025
1. Question Answer
Okay. Great. David, wonderful to have you back to the UBS Tech Conference in Scottsdale. It was nice to see you out on the course. David played well as I did miraculously. So we had fun outside of the venue here.
Thanks for having us. It was a beautiful -- yesterday it was a beautiful day.
Gorgeous, wasn't it? And I hope you guys had a little fun playing with Sergio for those that didn't.
So David, maybe we'll start. Like there were -- there are a number of things about your recent quarter that were really strong. Your core did better. Your AI native breadth widened out a little bit. You renewed that big contract. So a lot of good things to talk about. So let's take those in order.
So I think one of the things that stood out to me was the strength in the core. So exiting out all the AI natives, the core accelerated. Can you add a little bit more context as to where that came from? What went well in the quarter to result in that?
That's a great question, and thanks for that intro. Yes, I think we saw a very broad-based strong quarter. That was -- we were very gratified in that we've been expanding our sales capacity. We lagged a little bit on the back end or maybe we're a little conservative on the back end of the bubble bursting and then has spent the last 1.5 years plus scaling, and we found that produce returns. And that came in the form of more new logos and larger new logos. And we also saw metrics like the maintenance of attainment, the maintenance of CAC return and things like that. So I'd say the first thing is we were able to execute in go-to-market.
The second thing was we have had really good success in the platform and in attaching products. So that helped produce -- excluding the AI, that helped produce a stronger net retention. We also saw some good distribution. We had had, I think, a little bit of a pushback in the SMB side of the business, 1,000 employees or under. And these are not tiny companies, but they have under 1,000 employees. And we saw a rebound there. So we saw strength in SMB. At the same time, we maintained strength in enterprise.
And then lastly, I think we have a constructive buying environment. We -- it's not a bull market, but it's not a market that is obsessed with cost and is pushing back on optimization. So the headwinds that we had seen in other parts of the -- earlier in the market kind of abated. And all of that came together to produce a pretty broad-based quarter of strength.
David, on that last point around facing a slightly more constructive buying environment versus prior quarters this year. What do you think changed? Because just as you're saying that I'm -- and I'm reflecting on all of the software company reports that we've had to digest, not everybody has called out a more constructive environment. So could you pinpoint what you feel like turned and maybe it's a little bit unique to your category of software?
Yes. I think infrastructure. So I think we basically were based on the replatforming of software, modern software and then putting that in the cloud. And I think you have to go through some infrastructure to pull that off. So I think a combination of the return or the strengthening of the modernization of software stacks. It may be -- I mean this is all outside the AI native we're talking about.
Yes, exactly.
It might be also -- we've seen in other technological evolution periods, we've seen an acceleration of modernization of software stacks. And we may be seeing some of that. So I think that's probably why the infrastructure companies and the foundational companies have done now. That's what we're seeing.
And if part of the tailwind that helped you was companies modernizing partly by migrating more workloads off-prem to the cloud. Does that dynamic feel like it's a continued tailwind, David?
Yes. We think that, that's going to be -- that's a long-term tailwind. And so when you look at the percentage of workloads that are in the cloud, which Gartner and others say is in the 20s or 30. And when you see major parts of the economy in large enterprises, in regions and in governments, not having modernized, we think that this will continue for a long time. So it has a lot of sustainability to it, which is a friend of Datadog. And the signs we've seen already in the year-to-date as well as we said that continued in October, we've seen a good investment cycle. So we're optimistic. We can't predict the future, but we're optimistic.
What about across the product suite. Datadog obviously offers a complete platform. But you can think about it partly as core infrastructure monitoring, APM, log management. Was that inflection you're referring to in the third quarter unique to any part of that suite?
No, I think it's pretty pro rata. For the most part, our customers are using the platform in a more consolidated way. They're moving from point solutions and consolidating on the platform. So I think you have a similar type of demand development, which is in the metric traces logs, the core 3 pillars, relatively pro rata strength.
And then you have -- I think we announced that our digital experience crossed $300 million. So that's the next group of products that continue to be adopted. We also have -- when we get into this, contribution, although smaller from such products as Cloud SIEM in the security family, from product analytics and from service management on call and enhance that.
Okay. That's a good discussion of the core. How about we talk about the second positive thing, which is the AI native cohort collectively was 12% of your revenues. And as you -- and Oli pointed out, it's well beyond that one customer. So much, much more breadth.
Yes.
So I guess my first question on this front, David, is how you're pulling that off? Because it sounds easy to be selling your product to this fast-growing cohort, but it's not easy for everybody. We just -- for those of you that were on the call with MongoDB last night, Dave, who you know well. Dave was admitting, and he's been quite candid about this, that Mongo hasn't penetrated those AI natives as well as they would like. And so it sounds like they're trying to take a page out of the Datadog playbook to go after them.
So what have you done right such that your AI native penetration is maybe larger than almost any software company we follow?
Yes. So I think when you think of where Datadog has won a lot, it's been in what we used to call cloud natives, right? But now we're talking about a group of those companies called AI native.
Correct.
But Datadog monitors client-facing mission-critical cloud applications. And these AI native companies are cloud-native companies, meaning they don't have legacy stacks. Their whole product is delivered digitally through the cloud. They're modern software companies. So it's a really good fit when you think of how Datadog architected its platform. It's always been a really good fit. And then how it's frictionlessly adopted, how it grows with the client. And I think it's even probably a better fit now than it was in the cloud native period of expense growth because of the breadth of the platform. So these companies that have a lot to do and they have a lot of R&D investments are finding they're able pervasively in their observability needs to use Datadog.
Now in addition, they're experiencing great success. Many of them are releasing their revenues. They're experiencing a very significant demand cycle. And our platform has been architected. And I think this is one of the things that might be different than some of the other companies, so that it is very easy to use, you sort of set it up and the clients can use it frictionlessly. So as their workloads increase, our revenues increase. And because it's so easy to implement for these modern companies at the kind of platform they use. So I think it's a really good product market fit.
And I think we mentioned, as you said, that this is not just about a concentrated set of customers. It's over 500 customers. It's over 100 customers that are spending more than $100,000, over 15 that are spending $1 million, and it's most of the leading customers. So we have a set of AI/cloud natives that are pervasively adopting Datadog, and we're succeeding through the way we've always kind of go to market and sold our product.
Are they using Datadog in any different way than like a UBS or other conventional large company would across your suite? Are they quite concentrated in one particular area? Or they -- are the workload types the same as a typical large enterprise?
The workload types are very similar. They're using the metrics, traces and logs. Essentially, once -- it's not -- we're not talking about model training here. We're talking about production. And so when you get to the production environment and delivering the software, it's similar to other what we call cloud natives. So most of them are using the metrics, traces and logs and then the digital experience, some using the service management, some using the security, but very similar usage patterns to what we see in the rest of our customer base.
What about, David, to continue this thread around the analogy to traditional enterprises. What about the contract structure, the duration, renewal cycle? Does that also feel similar? Or are there some differences that are noteworthy to call out to the audience?
Well, in cloud natives, I think you generally have a -- what is tended to be an annual commitment. It's based on what you know about the capacity planning. And then as clients grow in both cloud natives and AI natives, you'll find that as they're growing their business, they are going past their initial potentially conservative commit. And because we price based on volume and on term, and we didn't invent this the same way the cloud providers, the hyperscalers do. What the clients find is that as they get to certain levels of usage, they can get a better deal. They can sort of get a better price point by committing and so similar to others, they have gone through this cycle of then committing longer and at higher volumes. And that's the same thing that happened with the largest customer. That's the same thing that happens with other rapidly growing.
I think contrast to enterprise, enterprises may both have more predictability and more control. So they might be willing to commit longer, 3-year contracts. But cloud natives generally have committed for the most part to around annual contracts, maybe some more.
And another thing that is similar is we've helped them use the product. So for instance, if they are not optimizing or using too much of one or the other, we help them. And because we have all these products and they make a commit, they can still satisfy the commit even though they're controlling certain products more.
Got it. And if we take a subset of those AI natives, and we talk for a quick moment about model providers. I'm just curious if their needs are a little bit different because we're all watching the compute commitments that a lot of those model providers are making.
I would assume, David, that it's correct that to the extent that any of them scale up massive training compute clusters, there's less pull-through there for Datadog than when they scale up inference compute footprint. Is that correct? Is there any real pull-through on the training side that's noteworthy yet?
Most of them are doing their own -- they're doing the analysis of their own training. There hasn't been.
They're using their own tools for them.
There is no tools. That's like their core products, right? So we're production, we're monitoring your delivery of models. So I think when you're reading a lot about -- and it's confusing when you're reading a lot about the hyperscalers, the neo clouds, all this GPU, the vast majority of the use cases is in model training. And for better or worse, that's not -- Datadog is not monetizing that. Datadog is monetizing the production environment. And so that's why the use cases, that's why the types of products are very similar to the other applications that are in production.
Yes. David, there was a lot of angst in the investor base prior to this renewal of the large one about whether they would, how much. Looking back at that period of uncertainty, what do you think maybe the Street didn't appreciate about the Datadog relationship such that you were able to renew and actually expand?
Yes. I think there's a couple of things. First of all, we've tried to tell everybody that our gross retentions in large customers are in the very high 90s, really. So 98 or plus. So we basically have tried to tell everybody that it's really a fringe case when a large customer leaves Datadog. Yes, they may change their spend a little bit or whatever. So we were trying to tell everybody that if you look at the history that there are customers that in-source, but it is not a good economic decision, and it doesn't happen very often.
I got the message, David.
Okay. So that's -- so that's one thing. Then, okay, once you see that, you see, okay, that may happen from time to time. So Oli went out of his way to say, but there are some customers that really never become big Datadog customers. He says Google, Meta, et cetera. And so we said with this one, everyone is thinking about, we don't know, but they're evidencing that they're making a decision to be with Datadog.
And then, of course, they decided to re-up the contract and extend the commit. And that's evidence of what you see, which is it's not a good decision to -- in these kinds of real-time used to do it yourself. It's very expensive. You generally want to put your R&D efforts on your product. And most companies decide not to do it. I mean we've shown many, many companies that it's economic. So we tried to tell everybody that. So then it happened, and we've been saying things like that, and I guess we proved it.
And David, is it also the case for some of these large AI natives or cloud-native companies to use multiple observability platforms as well. I think you were also messaging.
Definitely.
Calm down, there's probably room for 2 or 3.
Yes. So in large enterprise, in large companies based on use case, there might be multiple observability or pieces of it. And yes, in this situation, I think there's been a lot of noise in the market that other solutions are being used. But that's fine. I mean they may use that for this purpose and that for that purpose.
So I think with everybody saying all of these -- some of these vendors saying that they have that customer, what is being shown by extending that is, yes, we can coexist because most IT departments and most reliability engineers companies decide -- functions decide to do it at a level that's below what we're all thinking about. Like what are you doing with the logs? Are you storing them long term? What logs? Is it IP logs? Is it production logs? So you may have log stores in your -- that you're using in different terms or different purposes that may have nothing to do with Datadog, but they can say they are customers. So that's what happens.
So this is a nice segue to talk a little bit about the competitive environment. Datadog has always had strong rivals. And obviously, you've powered through to the point where you are now. But let's talk about a couple in particular because the sentiment was impacted a couple of weeks back when one of them, Chronosphere was acquired by Palo Alto Networks.
So David, what's your reaction to that deal? Obviously, the Street evidently was a little bit worried. But where was perhaps that worry misplaced?
Yes. Yes. We've had this discussion about Chronosphere for 3 or 4 years. So Chronosphere is their basic product is a large-scale metric store. In terms of if you define an observability platform at what Datadog has, they don't have that. So they have a piece of it. And we've had the same discussion when they were out doing some fundraising, et cetera, they were going, we've taken this business. And it didn't amount to much, right? So they didn't. And I guess we're hearing they have some of the same business that Datadog has. But yes, that's fine.
So basically, for long-term metric store, you may want to have that. We also have a long-term metric store. And we've been investing relentlessly in managing the price points for what you're going to do with it, whether it's real-time, long-term storage without limits, frozen, not, all these terms are about slicing and dicing metrics and logs. So we have that, too. But customers, like you said, they want to have a certain amount of metrics stored in a different way and that's fine. We see that in some customers.
So I think when you're talking about observability platform and what Datadog's business is and the kind of what's been happening with point solutions over time, you see that the balance of trade has been heading towards Datadog. And when you actually look at the size of some of these companies, I mean, we don't work there, but I think we essentially are able to put in terms of ARR, the same amount of ARR that they produce in their lifetime on Datadog, somewhere between a month and 6 months depending upon what the company is. So you see what actually is happening in the market.
David, the other category besides Chronosphere is some open source alternatives. And 1 or 2 have made noise all year and have carved out niches in things like real-time log analytics. So what's your thought on that? And to what extent does Datadog have or will soon have like comparable feature functionality?
Yes. Well, Datadog does. So when you think about logs, real-time logs, the various storage periods, Frozen Logs, Flex Logs, Datadog has successfully gotten ahead of this by slicing and dicing the platform with good margins to be able to have that business and also capture net market share in logs that may not have the same requirements as real time.
So I think ClickHouse is one that's mentioned. And I think Datadog has a very large and growing and successful log business in observability logs, increasingly non-observability logs. So I think we've done many, many of the things in the platform. That doesn't mean that we're going to get 100% of the business, but we've done really well in this area.
Can we talk about pricing for a moment? Obviously, when you're selling a software that, to some extent, is correlated to the client's infrastructure spend, as they scale that, their bill can get high. And it's, I think, incumbent upon software companies like yours to find ways to be flexible such that, that doesn't become a point of friction.
Can you talk a little bit about that journey to arrive at a place where that's less and less a point of friction?
Yes, definitely. So we price based on volume, so the unit price goes down. Now some of you may be wondering, okay, does that mean your margins are compressed or your unit pricing is lower? It isn't because actually, we have smaller customers coming in. So the weighted average does not change substantially.
We also have services. Now this is one of the areas where we've gotten better. We have good transparency of usage. We actually have SKUs and also services that help clients optimize and use the product. The fact that we sell credits or commitments and they can use a variety of products means this is something that I think is much more valuable than it was when the bubble burst, that clients can see where they're using and they can actually move to other products if they're over using. And we also are -- we have always helped our clients, meaning if they have an accident or if they are misusing it and they go over, we actually don't charge it for them, and then we fix it and then if they continue to use it, we do.
So I think we're doing a lot of work to try to help clients. In addition, I think we're expanding, as I mentioned, the value of the platform so that clients are able to spend with a straight face more money with us from their functionality. In addition, I think we've gotten better about saving them money by consolidating point solutions. That includes proving to them that they're better off from dollars, not to have 10 things, but 1. And we're getting better at migration credits to help them through that process.
Got it. You talked a little bit earlier, David, about some of the product suite extensions to drive further revenue growth, which couple stand out as getting closer to being needle moving. You've got many that are early stage like LLM observability. You mentioned a minute ago, Cloud SIEM. Are there 1 or 2 worth highlighting that next year in 2027 could move the needle for you?
Well, definitely, I think the 3 pillars plus the DEM are really good. And in logs, and these are related, the fact that we have observability pipeline that can get access to logs that are not observability, that's interesting. Now that has enabled one of the big potential opportunities, which is Cloud SIEM. So we're starting to be successful within large enterprises of extending or displacing their SIEM for cloud workloads. That is -- we also have a large competitor, Splunk has been acquired. Maybe they did aggregate pricing. And so there's a lot of synergy between our log business and our Cloud SIEM. So that's an opportunity.
Another opportunity that we're seeing is service management. Today, we went GA on our Bits SRE.
Congratulations.
It's now posted. Even though we have a lot of customers using it, and we have some revenues, we hadn't gone GA. So we are $500 per 20 incidents. So that's an opportunity compared with the other parts complemented by the other parts, On-call, et cetera. So that's a nice opportunity.
And then I think we have made some good acquisitions in product analytics, which was Eppo and in data monitoring, which was Metaplane, which are small but are significant growth areas in the future potentially when we look at the market and point solutions that are out there.
Maybe I'll close and we'll leave a couple of minutes for questions with one on margins. David, I know you've got mid-20s long-term margin guidance. You're basically almost there. So when you're thinking about the next couple of years, are there puts and takes that you would remind us to keep in mind as we model out margins?
Yes, it's a good question. We -- so we've been above that 25% for a period, and we said we need to invest more. So I think what we're trying to do as a company is while staying within this band, you can look at our guidance are long term. We're leaning in towards investments that are going to maintain as high as possible long-term growth rate and compound our revenue. So that's what we're trying to do. But we're doing an analytical way. Like we're looking at in product, are we getting good return, meaning are we getting revenues in the $50 million or more? Are we allocating our R&D resources? Are we working on our own optimization and our own platform? And in the go-to-market, are we able to expand the go-to-market yet maintain the CAC returns that are really strong and the attainment?
So right now, we think there's lots of opportunities. We've been able to do both. We've been able to invest as well as do this margin deliverance. And we think that becomes more and more powerful as you get bigger and bigger because you can invest a lot of dollars in R&D. We're by far the leader and still respect the margins and still distance yourself. So we like our position in that way.
Okay. Good. We've got a couple of minutes for questions if anybody in the audience would like to raise their hand. No?
David, any final words about things that are exciting for you as you approach 2026 besides getting your golf score down...
I definitely have to continue to being able to far more regularly. I think that we're doing our planning now. And I think that Oli's always been someone who sort of looked ahead and what you have to do to create the distance and maintain the distance.
So when I think about things like Bits SRE, when I think about what we're doing, having all the integrations with the AI providers and the kinds of information we're delivering about the number of those that are sending the data. When I think about the cohort here as well as the opportunities within Datadog, I think it's -- I think the winners will continue to -- will be the ones that realize the most out of AI in their product. And so that you won't have companies come in and be point solutions that offer something, you'll have that already. And I think he's done a really good job thinking about that.
And so watch out for some of the metrics that we deliver in some of these AI areas as a way of are we increasing market share? Are we winning because of it? Are we getting additional SKUs, additional workloads? And all of those can be ways that we monetize this opportunity.
Yes. That's an exciting story. David, Yuka, thanks so much for coming to our event. Thanks, everybody.
Thanks. Yes. Take care. Thank you.
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Datadog, Inc. — UBS Global Technology and AI Conference 2025
Datadog, Inc. — UBS Global Technology and AI Conference 2025
🎯 Kernbotschaft
- Kernaussage: Datadog zeigt breite operative Erholung: Kerngeschäft (Metriken, Traces, Logs) beschleunigt; AI-native Kunden machen ~12% des Umsatzes und sind breit verteilt (>500 Kunden; >100 Kunden >$100k; >15 Kunden >$1M). Digital Experience > $300M. Management sieht nachhaltigen Tailwind durch Cloud-Modernisierung.
🔍 Strategische Highlights
- Go-to-Market: Erhöhte Sales-Kapazität zahlt sich aus: mehr neue Logos, Rebound im SMB‑Segment (<1.000 MA) bei gleichbleibender Stärke im Enterprise.
- AI‑Native‑Penetration: Starker Product‑Market‑Fit bei AI/cloud‑natives; Nutzung ähnlich wie klassische Cloud‑Nutzer (Metrics/Traces/Logs, Digital Experience, Security/Service-Management ergänzt).
- Produktinitiativen: Fokus auf Cloud SIEM, Service‑Management (Bits SRE jetzt GA) sowie kleinere Zukäufe (Eppo, Metaplane) als zukünftige Wachstumshebel.
🔭 Neue Informationen
- Konkretes: AI‑native Anteil ~12%; Digital Experience > $300M; Bits SRE GA mit Preisbeispiel ($500 pro 20 Incidents). Management meldet erfolgreiche Vertragsverlängerung eines großen Kunden und erste Traktion für Cloud SIEM.
❓ Fragen der Analysten
- Buying‑Environment: Nachfrageanstieg erklärt durch beschleunigte Modernisierung/Cloud‑Migration; Management sieht das als nachhaltigen Tailwind.
- Produkt‑/Vertragsmuster: AI‑natives nutzen hauptsächlich Produktions‑Observability (nicht Training); Verträge meist annual, mit späteren Volumen‑Commits.
- Wettbewerb & Pricing: Reaktion auf Punktlösungen (Chronosphere, Open Source): Datadog setzt auf integrierte Plattform, flexible Preis‑ und Commit‑Modelle sowie Optimierungsservices.
⚡ Bottom Line
Der Auftritt bestätigt ein zweigleisiges Wachstum: anhaltende Stärke des Kerngeschäfts plus schnelle Adoption bei AI‑natives. Relevante neue Hebel sind Cloud SIEM und Bits SRE; Margenstrategie bleibt wachstumsorientiert (Mid‑20% Ziel). Positives Signal für Aktionäre, aber weiter beobachten: Monetarisierung neuer Produkte und Wettbewerbsdruck in Logs/Metric Stores.
Datadog, Inc. — Global Technology
1. Question Answer
Thanks, everybody, for coming here, and we're continuing the momentum with Datadog. David Obstler, I've known you for -- when was the IPO?
I was -- I think 5.5 years ago, I've been at Datadog for 7 years. My anniversary was November 1, 2018.
It's -- time flies. Hope you are having fun.
Yes. It's been unbelievable, yes.
Well, I was just talking to Yuka and this last quarter was certainly an inflection from a numbers perspective. And I think the point is you guys -- in some regards, it's just business as usual. You guys continue to do what you're doing. But maybe from your perspective, obviously, the non-AIPs, obviously that and your largest customer were kind of the 2 hallmark parts of the quarter. But just walk us through sort of like the strength in the quarter, and I guess, specifically the non-AI.
Yes, definitely. We can go through this. There's 3 real factors. One, we've been successfully expanding quota capacity to cover more accounts. We've -- that's translated into some successive quarters of more new logos and more dollars of new logos, larger new logos. So this has been building. Next, the platform and the investments in the product and the continued ability to have clients adopt the products. We have a number of metrics we did in our earnings. That is the 3 pillars, plus I think we said digital experience, got over $300 million, and we also talked about some of the successes we're having in Cloud SIEM.
And then the last part is that we don't have the headwind as in weighted average intensity of optimization. That doesn't mean there's no optimization. But when you look across the customer base, we have customers who have done a good job and I think we've helped them in terms of the platform, the product expansion, the way we've dealt with customers so that we have -- we don't have that kind of pushback in optimization that we had. So it's a more conducive environment. That's what's happening and that's been building. This didn't happen like overnight on a certain day. This has been building for a number of quarters. And hopefully, we've communicated that we are seeing those trends over time.
Yes. I mean, I guess I wanted to double click on the non-AI piece, the non-AI customer cohorts. I mean what -- like is there any way to put your finger on what -- and it's probably hard to answer what changed because it doesn't -- the answer is like it's hard to say. But like I think a lot of us felt the AI natives cohort was leading the way towards implying that as customers adopt more AI, more workload, more monitoring, is that -- are you seeing this as the sustainability of this non-AI piece is like the flip is switched that more AI workloads are going to production from this non-AI native cohort because it just -- it feels like there could be some durability to that element?
Yes. We think so, but I think it's a boring answer. But remember, a very large percentage, 70%, 75% of workloads are legacy workloads that haven't been modernized, rewritten and they're on-premise or legacy. So this probably AI is causing customers to focus on the fact that if you want to get utility out of applications, you have to work on rewriting them. We also believe that some of the coding tools and other AI is going to accelerate the creation of new applications. And I think that's what we're seeing. We're seeing more companies focus on the modernization of their tech stack. And as our platform has increased in sort of value, we're seeing our market share increase in the amount of ARR that's being put on our platform relative to other choices.
So the answer is it's not one thing. It could be -- trying to think differently about on-premise workload, it could certainly be AI workload, it could be Cloud SIEM. There's a variety of things there.
So in the portfolio, when you get to our position, it's -- the performance in the quarter is sort of like you have a number of different opportunities and the more of them that are going in a certain direction, they're going to add up to this because we're large enough geographically, diversified enough geographically by customer and all of that and product that you basically have a lot of efforts. And if they are heading in the same direction, they amplify themselves and produce what happened.
Yes. We don't have the answers of -- one of the questions that we get about AI is in an AI bubble, and that's not for us to sort of like think through. But like when you -- how important is AI workload growth within that non-AI cohort? I mean are we at an inflection point where like banks, insurance companies are all of a sudden like -- the answer, like I know there's more than just that driving results. Are we at a tipping point now where AI on the broader economy is starting to...
I don't think we're in a position to call that. We're sort of -- as you know, we're a follower, meaning we set ourselves up to monitor workloads. So we're setting ourselves to monitor workloads whatever they are. What we can control, you know from -- we can talk about it more. We're putting more AI in our platform, but it's still a small percentage of the value that we're able -- that we're conveying to customers. So I think we're still early on. I don't think this is a -- in the application of software, I don't think this is like we said, like inflection flip the switch. I think it's part of the overall modernization of the tech stack and a positive effect of that on that.
Okay. And then maybe just one last point here. You said that you felt the momentum was building. You've seen some of the early indicators previously that some of the stuff was coming around the concept of the durability of this. And are some of these trends that you're seeing now -- I mean, obviously, the macro can change in the future, but the durability of some of these trends that you're seeing...
Yes. The forward-looking things that we've communicated, one, we saw a persistence and continuation of the trends into October. We also said we have a very large and good pipeline in the fourth quarter and going into early next year. So that's what we can see. So again, we're not in a position to call durability or economic cycles, but it looks like things are continuing.
The other -- obviously, you guys renewed and expanded your largest AI customer, which was a huge talking point for a lot of investors. But what was really surprising, too, was the growth in all of the rest of the AI natives. I mean you're seeing some significant progress there with 6-figure, 7-figure customers. What are -- could you pinpoint what those customers are using you guys for like specifically? Is it monitoring known workloads, customer spacing side? Like what are...
Yes, exactly. Customers, same thing. So essentially, we've all created this AI native and non-AI native, but really, they're called modern software companies. So what do they have? They don't have a legacy infrastructure. They don't have on-premise legacy. Everything they're about their business model is a modern digital application. They're experiencing a rapid demand cycle. And like all of our other customers, we're monitoring their workloads in their client-facing applications.
So what you'd see there would be metrics, traces, logs, so infrastructure, APM, logs, and then you would see digital experience, which we said we've got over $300 million, and you would see database monitoring and some security. So essentially, the difference -- the only difference here would be you have, in some cases, a faster ramp to significant scaled revenue than you might have seen in other software cycles.
And they've been releasing their revenue numbers and their funding, but also their revenues. So that would be a good indication. If they're getting a lot more revenues, it's very likely they have more workloads. And if they have very -- more workloads and Datadog is the choice for these, that Datadog's revenues would be growing. That's our model. Nothing different.
One of the narratives really for the past couple of years is could AI kill software. And you guys certainly from a pricing perspective, are immune to seat-based pressure. When you look at how AI is impacting the infrastructure stack and when you think about open source technologies and things like that, I mean, how do you see AI evolving how customers think about the infrastructure or the monitoring layer in the future? And -- because there's -- you're unique and that there's no seat-based issue that you guys have...
I mean, it's also we're probably in a good position that in our infrastructure. So essentially, it really -- as long as we invest in our R&D cycle, as long as we -- and we set ourselves up to monitor whatever it is, that's what we've always done, whether it's serverless or containers or anything. So basically, we -- as long as software is going to be delivered, if it's more gentic, if it's got -- whatever it is, we're setting ourselves up to be able to meter and monitor that. And that's a good position to be in because essentially, we're not seat based, but we're also agnostic to what's being -- what's in the software. We're just going to make sure that we're able to monitor whatever the composition of that software is.
Yes. And then I guess the -- with open source alternatives or DIY, from a customer lens perspective, there's always -- and forgetting your largest customer, but what are you hearing from customers in terms of the criticality of like, oh, yes, sure, I can go do this in an open source model here or there, but like is it really -- why bother...
No, they don't want to do it. I mean that's how we got to our size. That's why we're creating versus the -- we're creating like there's other companies, we're creating those other companies in every month or quarter because they don't want to. There's tremendous value in having everything in a single pane of glass and a platform and it costs a lot less. And you're able to get the best-in-class and you don't have to put your resources that you're doing in your own business. So that's why we don't -- that's why there isn't much in-sourcing. That's why -- sorry, the outsourcing has been the trend, which is one of the things that's made Datadog. With a few exceptions, that's really what is driving the market. I don't -- it's not -- it's been moving since we went public more towards a purchase of a service or a software than in-sourcing.
Yes. And then maybe just one other kind of AI question. You sort of alluded that the AI native disclosure served the purpose. No how do you guys gave it. I forget how long ago it was first disclosed, but effectively implying that are we nearing the end of that is because you think about just the broader economy now. Is that something that we should kind of be prepared to...
I mean, we're saying -- like I said, it's a made-up thing because it's a software company. So it was done, one, to show that -- to talk about our growth drivers. In other words, to talk about our acceleration, you'd have to talk about the growth of the AI native companies. We would say that anyway, right? That's one of the growth. And then there was the factor of the largest company that we wanted to make sure we helped everybody along.
So as everything evolved, we could have a discussion about traditional enterprise, AI native and the larger company. Eventually, we believe that all of this is going to be part of the overall software cycle, and it won't be as meaningful. And so we haven't given when we stop -- we're going to stop disclosing it. We're trying to help everybody understand the drivers of the business. And so that's the utility of it, and we'll look at that in future quarters and see if there's utility.
Okay. The other thing that struck us is the acceleration in your security business, which is -- it was a long time coming as well. Can you talk -- the question is like why now? And I'm sure the answer is it's been building. But can you help us think through some of the why now piece?
Yes. I think most of the original, and it's not surprising security revenues were created in SMBs or smaller growth companies in DevSecOps where essentially security was much closer to development. And that's what we did, and that makes sense because as you're developing your product, and that's where one of our core strengths are. But I think we really didn't have the enterprise selling motion. But what happened was we got in Cloud SIEM, we got capability. We got parity and capabilities. A lot of that had to do with the work in taking logs and making sure logs could be used economically for various use cases.
We already had done an unbelievable job in observability logs. And observability logs are very close to the real-time production environment. So what we did was with Flex Logs and Frozen Logs and all that, we were able to modify the product. And then we basically saw that in the competitive environment, someone like Splunk, and this has been from a number of different perspectives, there are a number of companies was -- essentially, there was a whole set of workloads where you could get better visibility at a lower cost from a Datadog product.
And then we got, I think, better over time about selling in enterprises and attaching to our logs customers. And that includes essentially program management. We've been better about buyouts in exchange for long-term contracts which hasn't changed our profitability. It's just spreading the discount in a different way. And then there's a lot of other things like migration or from Splunk query language that we had to conquer.
And I think we just got better programmatically. We're not there yet. We still have a lot more things to do. For instance, we set up a channel motion. That takes a long time. And so a lot of what's being created is direct. Some of it is starting to come through channel, but there's a lot more things that we have -- that we're going to be doing or we've done that have a longer investment cycle. So that's kind of what happened in security.
And SIEM seems to be a big part of that. But when Oli and the team think about the white space, the shift left mentality, DevSecOps, broadly speaking, what sort of excites the team about future opportunities in cyber?
Yes. I mean I think you have code security as well where I think we're starting to do well, looking at the security in the code as it gets put in production. I'd say that has tended to be a smaller market than the other 2 than Cloud SIEM and Cloud Security. Usually, I would say, developer-led market where you start -- you go to the developer, most of what we sell is into the production and the SRE. You just have -- you have a little bit of a different TAM size, but I think we're going to be good at it, and we're getting fully capability there. So I think that's another opportunity for us.
The thing you guys talked about it, you launched it earlier this year, and you talked about a little bit on this last earnings call, but Bits AI seems to be resonating. Talk about that opportunity? How additive is it to a customer spend? And sort of like where do you see that driving additional customer value?
So Datadog has always been an aggregator of data, the organizer, you see the picture. It is very good at diagnosing where problems are. And we've increasingly moved into what are you going to do about that? How are you going to route cases or make recommendations? And I think AI is a great -- has been and is a great opportunity for us to sort of revolutionize that. So that's part of like the service management suite where you can diagnose problems more quickly and then have -- and then route them for resolution.
And right now, we're still in private beta. I think we haven't said to everybody where we -- when we're going to be in GA. But we are getting a lot of pull-through, meaning we're getting a lot of customers who are using it. This is how we launch products. And we're getting a lot of excitement about it. And we think -- and their customers is paying for it. And so we think it's a good opportunity. We don't know yet whether it's going to be monetized through increase of win rates, staving off other entrants to the market, increased workloads or through a SKU, but we know it's important to the economic -- the economics of the company.
Yes, that's great. The new engine flywheel of products has been really a hallmark of the company. And I guess the other thing that stood out in addition to some of the broader acceleration that we talked about was new logos. Logo adds were up dramatically. I mean this, I assume it's a similar answer. You've seen building momentum here. Could you put your finger on like why now and sort of like -- because obviously, there's a lot of turmoil out there...
Definitely a combo of successfully ramping quota capacity. So we've been able to maintain productivity, maintain strong CAC return and ramp. And I think we're landing larger. So it's also a size because of the platform. So we're basically going into places where I think we're better at and we're getting more lands that are larger. Remember, we used to say that, we don't try for large lands, we're bottoms up. Well, we are bottoms up, but we also are increasingly getting more of a top-down and more of a here's the whole platform or more of the platform. So it's that combination, I would say, capacity and platform adoption that is causing that, which are good things because those are things that can be sustainable.
Yes. Yes. The -- I wanted to -- I guess, sort of in the same lens, you guys have been such an organic engine over time, and you've made some smart tuck-in deals. But I think you've got about $4 billion in cash now. How do you think about, broadly speaking, deploying that? I mean, could -- as you guys get bigger, could the size of M&A deals increase? And how do you kind of think about how M&A is part of the kind of the broader R&D?
Yes. I mean at the heart, M&A for us is a part of product management. It's taking a look at the products we want to create in the platform and/or the talent needed to create it. And for the most part, we've acquired teams that have some commercial adoption, but aren't going to have the platform or the go-to-market machine that we have. And that has been the majority. That could get larger. It could be that companies that are a little farther along. We're open to larger acquisitions.
I think we answered some rumors by saying we're not working on anything major. The bar for anything major is really high because we essentially -- we're not a consolidator. We don't take companies that are lagging in technology. We don't want to do that. It basically takes us off what we're concentrating on. So we're open. So I think that amount of money is good to have, but it's not that much money that you can't do a couple of larger deals and not use parts of it. So -- but I think for the most part, the center of our acquisitions, whether it be slightly larger companies or larger companies is really about that product map. It's really led by product management.
And I assume part of the high bar means deeply and natively integrated into the platform. You don't want to necessarily have a Frankenstein model where there's different bits hanging off the side...
Tech leadership, so not decaying modern software. Consistent with Datadog, here's another one that's kind of hard, a team that wants to stay and be part of the leadership of Datadog. So that is a really important one. We're not interested in acquiring a company to make the founders rich and go away. We're interested in them being part of Datadog. That's not a bar.
In terms of U.S. Fed, it could certainly be more for you guys. How do you think -- when you think about FedRAMP, elevated levels there, how should we think about that as a contributor to kind of the future growth algorithm?
It's small right now. I think we get asked sometimes the government shutdown now or non-shutdown, it doesn't really affect us. I mean we don't have that much government. So it's an opportunity. It's an opportunity that I think we're going for FedRAMP high. I think that will enable us to go into Department of Defense and others. The government does not move particularly fast. And when you call -- for Datadog, you need modernized software stack and cloud. So that's slow. I think it's a long-term opportunity and one that will be -- augment our business. We're certainly under punching our weight. It has a lot to do, I think, mainly with the end market. But -- and we're investing behind it. We think eventually, the government will modernize more. We want to be there when it does with the right capabilities.
Yes. If you've been to the post office or driver's license, it certainly could use...
Could use. Yes. I mean, essentially, if there's -- we want to have it set up so that we can handle the most important government workloads, including defense, where a lot of dollars, where the budget is going and then we have to follow the trends of what they're doing in their tech stack. Yes, so that's it. So I think it's an opportunity that's small for us and could be a lot bigger, and we think it will be a lot bigger, but it takes time.
Yes. When we think about going into Q4, you guys are such a predictable subscription model that you don't -- budget flushes don't really impact you. When you think about how customers are thinking through kind of like AI budgets, I think one of the prior concerns was, is there just confusion around how customers are thinking about AI dollars and deployment. Do you get a sense that the customers are more comfortable now in kind of that AI spend envelope and that could help open up opportunities for increased use of Datadog in the future?
Yes. I mean I think we said our pipelines are strong, and they're diversified across a number of very interesting and traditional industries. Yes, I mean I think that it will. I think that there's -- when you're talking about a business and an application, it's not all -- it's not like 10 -- like no one -- it's not like everyone is waiting for whatever the AI thing is. They're still doing their business. AI will be part of the application increasingly. But I think we're communicating that we're in a good buying environment, and it's due to a number of factors.
Yes. I'm going to ask you one more and then we'll see if -- this is a big group, we'll see if there's a question out there. In terms of -- you and I have had this conversation about pricing and packaging. And I think you feel that you guys have the right framework to get you to multiple billions of dollars more than you are now. And obviously, there was some -- talk about your largest customer and some -- maybe some bespoke things going on there. But do you think as you get these larger customers over time, that the pricing and packaging has to evolve for a tier of customers that are growing at a rapid pace and consuming a lot more of the product? Or do you think, no, like this is the model that will get us to customer spending...
I think broadly speaking, it's the right package. It's volume and term discounts. I think there will -- there may be in the future, and I think we said it, different types of workloads, whether it be, let's say, on-premise workloads or that need to be priced differently. And I think we said we're working on it. And I think when you think about Frozen Logs, Flex Logs, log without limits, metrics, I think this is all what you're saying, which is it's all evolving the tech stack to be able to do differentiated pricing to address this.
And I think that's what's been most important. And so we think broadly, but we're working -- we work on it all the time. We have new SKUs. We have new -- we divide those SKUs. We have cost of delivery, if you don't need the logs, it's a different price. So we're pretty disciplined on looking at the gross margin and making sure if we can lower the cost, if it's not growth pricing, if you don't need the logs that -- and we don't have to retrieve them or start whatever, then it's a different price. So we're working on that.
Yes. Great. Is there -- we may have time for one out here. If there's -- anybody has a question for David? Otherwise, we can keep rolling. We'll scan, scan, scan for logs.
We're being thorough here. Yes. When you think about some of the building blocks for next year, and when you think about growth and profitability, obviously, you've done a great job balancing both as the company has scaled. What are some of the things that you would sort of like -- when you think about some of the big moving pieces without -- you're not going to guide, I understand that. But like when we -- how should we think about the evolution of this model as you continue to scale and profitability matters, but also you're seeing growth inflect at the same time?
Definitely. So it's bottoms up. So in terms of go-to-market investment, we're looking at territories and target accounts, and we're looking at accounts that could buy Datadog. And we're sort of making bottoms-up investment. We're still -- I would say, we're not saturated. We still have lots of accounts that could use additional coverage. We're looking at the go-to-market in a holistic way, whether that be enterprise marketing or channel investment and things like that.
Looking at data centers, and that would be, do we have enough of a TAM in a market that needs data residency. And so we look at that. And then when it gets to R&D, we're looking at what the platform investments and product investments are and how we have to sort of staff them. So that's how we're sort of balancing all that. I think as to remind everybody, we've given a long-term EBIT target of 25%.
As you know, we've been past it. We've been under it. But essentially, we've been in the low 20s to the mid-20s overall. We use that discipline to help us to calibrate the level of investment. It is definitely easier as you get scale. You can put a lot of money to work productively because, for instance, in R&D, 30% of our ARR is over $1 billion, a lot of money. And so I think it becomes increasingly -- the dollars are there and the impetus is increasingly on what to put them behind.
Yes. Maybe then just to wrap, when you and Oli and the executive team sit around and you think about some of these -- the big, big opportunities for Datadog, where you sit here and say, this is a moonshot for Datadog. I mean do you have any sort of like bold like -- not financially, but just like longer-term predictions on while this is...
Yes, our vision is to have a platform that addresses our core user group and all of those around it with increasing functionality. I think service management is an example of that. So you just don't -- you actually move towards resolution in the platform. I think security is an example of that where you get additional buyer groups or user groups so that you do what we've been doing all along, which is you expand the TAM by having more and more parties in the platform, using the platform and creating value. That -- I think service management, security, the AI, the bits AI, making the platform AI and covering AI workloads are probably at the top of the list and maybe I said security and class, a top of list of what could be breakout opportunities for us.
Cool. Well, out of time. Look forward to you hear from you. Thank you, David from all of us.
Thank you, everybody. Thanks for coming. Really appreciate it.
Thank you.
Thanks.
Thanks.
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Datadog, Inc. — Global Technology
Datadog, Inc. — Global Technology
🎯 Kernbotschaft
- Momentum: Datadog beschreibt ein sukzessives Momentum über mehrere Quartale hinweg, getragen von breiter Produktadoption statt einem einzelnen Treiber.
- Wachstumstreiber: Non‑AI‑Kunden, AI‑native Kunden und Security (insbesondere Cloud SIEM) addieren sich zu beschleunigtem ARR‑Wachstum.
- Produktfokus: Bits AI in Private Beta, digitales Erlebnis (> $300M ARR) und Log‑Economics als zentrale Werttreiber.
⚡ Strategische Highlights
- Plattform‑Ansatz: Fokus auf integrierte Single‑pane‑of‑glass‑Plattform statt DIY; Kunden bevorzugen Outsourcing gegenüber Open‑Source‑Eigenbau.
- Go‑to‑Market: Erhöhte Quota‑Kapazität hat zu mehr und größeren New‑Logo‑Wins geführt; Kombination aus Bottom‑up und mehr Top‑down‑Deals.
- Security & SIEM: Verbesserte Log‑Economics (Flex/Frozen Logs) und Enterprise‑Vertriebsprozess ermöglichen Migration von Wettbewerbern wie Splunk.
- M&A‑Philosophie: $≈4Mrd Cash; Akquisitionen sind produkt‑getrieben, barrierehoch für „große“ Deals, Fokus auf native Integration und Verbleib der Teams.
🆕 Neue Informationen
- Finanzrahmen: Keine neue Guidance; langfristiges EBIT‑Ziel von 25% bekräftigt.
- Konkrete Größen: Digital Experience > $300M ARR; Appell, dass 70–75% der Workloads noch legacy sind (Modernisierungsmarkt).
- Produktstatus: Bits AI: private Beta, hoher Pull‑through, Monetarisierungsmethode noch offen (SKU vs. Upsell vs. Workload‑Effekt).
❓ Fragen der Analysten
- AI vs Non‑AI: Nachfrage, ob AI‑Workloads das Non‑AI‑Momentum treiben; Management hält an „früh“ fest und vermeidet ein klares Inflection‑Call.
- Bits AI Monetarisierung: Analysten wollten wissen, wie Bits AI bezahlt wird; Management sagte Pilot‑Nutzung und Pull‑through, aber keine GA‑Monetarisierungsdetails.
- Security‑Beschleuniger: Fragen zur „Why now?“‑Story; Antwort: bessere Logs‑Ökonomie, Parität in SIEM‑Funktionalität, verbesserte Enterprise‑Vertriebsmotion.
⚡ Bottom Line
- Fazit: Datadog liefert ein Produkt‑getriebenes Momentum mit mehreren sich verstärkenden Treibern (Platform, Security, frühe AI‑Produkte). Relevante Upside‑Katalysatoren sind die kommerzielle Skalierung von Bits AI und weitere SIEM‑Migrationen; Risiken bleiben bei Monetarisierung, Großkunden‑Sonderpaketen und makroökonomischer Entwicklung.
Datadog, Inc. — Q3 2025 Earnings Call
1. Management Discussion
Good day, and thank you for standing by. Welcome to the Third Quarter 2025 Datadog Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Yuka Broderick, Senior Vice President of Investor Relations. Please go ahead.
Thank you, Martin. Good morning, and thank you for joining us to review Datadog's third quarter 2025 financial results, which we announced in our press release issued this morning. Joining me on the call today are Olivier Pomel, Datadog's Co-Founder and CEO; and David Obstler, Datadog's CFO.
During this call, we will make forward-looking statements, including statements related to our future financial performance, our outlook for the fourth quarter and the fiscal year 2025 and related notes and assumptions, our gross margins and operating margins, our product capabilities and our ability to capitalize on market opportunities. The words anticipate, believe, continue, estimate, expect, intend, will and similar expressions are intended to identify forward-looking statements or similar indications of future expectations. These statements reflect our views only as of today and are subject to a variety of risks and uncertainties that could cause actual results to differ materially.
For a discussion of the material risks and other important factors that could affect our actual results, please refer to our Form 10-Q for the quarter ended June 30, 2025. Additional information will be made available in our upcoming Form 10-Q for the fiscal quarter ended September 30, 2025, and other filings with the SEC. This information is also available on the Investor Relations section of our website, along with a replay of this call. We will discuss non-GAAP financial measures, which are reconciled to their most directly comparable GAAP financial measures in the tables in our earnings release, which is available at investors.datadoghq.com.
With that, I'd like to turn the call over to Olivier.
Thanks, Yuka, and thank all of you for joining us this morning to go through our results for Q3. Let me begin with this quarter's business drivers. We have seen broad-based positive trends in the demand environment with an ongoing strength of cloud migration and digital transformation. Against this backdrop, we executed a very strong Q3 both in new bookings and usage growth of existing customers.
As a notable inflection, we saw acceleration of year-over-year revenue growth across our non AI customers. And the sequential usage growth for non-AI existing customers was the highest we have seen going back 2 quarters. This growth was broad-based as our customers are adopting more products and getting more value from the Datadog platform.
We also experienced strong revenue growth for our AI native customers and a broadening contribution to growth among those customers. There, too, we saw an acceleration of growth in our AI cohort in Q3 when excluding our largest customer.
Looking at new business. Contribution from new customers increased in Q3 in both the amount of new customer bookings as well as the revenue contribution from new customers. And as usual, churn has remained low with gross revenue retention stable in the mid- to high 90s, highlighting the mission-critical nature of our platform for our customers.
Regarding our Q3 financial performance and key metrics. Revenue was $886 million, an increase of 28% year-over-year and above the high end of our guidance range. We ended Q3 with about 32,000 customers up from about 29,200 a year ago. We also ended with about 4,060 customers with an ARR of $100,000 more, up from about 3,490 a year ago. These customers generated about 89% of our ARR. And we generated free cash flow of $214 million with a free cash flow margin of 24%.
Turning to customer adoption. Our platform strategy continues to resonate in the market. At the end of Q3, 84% of customers were using 2 or more products, up from 83% a year ago. 54% of customers were using 4 or more products, up from 49% a year ago. 31% of our customers were using 6 or more products, up from 26% a year ago and 16% of our customers were using 8 or products from 12% a year ago.
Digital experience is an example of an area with our platform where our rapid piece of innovation is turning into tangible value for our customers. Our digital experience products include RUM or Real User Monitoring, to observe and improve application beginning figure here in mobile products. Synthetic, to user flows and proactively detect user facing issues and product analytics to help users connect application behavior to business impact.
Over the years, we built our product breadth and depth in this area, and that is being recognized in the marketplace. For the second year in a row, Datadog has been named the leader in the 2025 Gartner Magic Quadrant for digital experience monitoring. We are pleased that today give digital experience products together exceed $300 million in ARR. And this includes, in particular, a very fast ramp for Product Analytics which has already seen adoption by more than 1,000 customers. We also want to call out our security suite of products where we are executing and accelerating growth.
Security ARR growth was in the mid-50s as a percentage year-over-year in Q3, up from the mid-40s we mentioned last quarter. We're starting to see success in including Cloud SIEM in larger deals, and we'll get back to that in a bit in our customer examples. And we're seeing positive trends beyond Cloud SIEM, including fast uptake of good security and an increasing number of wins in cloud security. Overall, we saw year-over-year growth acceleration in each one of our security products.
Moving on to R&D. We continue to deliver on what is a very ambitious AI road map. We are seeing high customer interest in our Bits AI agents, which we announced at our DASH conference in June. We have now onboarded thousands of customers for access, the Bits AI SRE agent. And as we prepare for general availability, we are getting very enthusiastic feedback on the time and cost savings enabled by Bits AI.
As RUM user recently told us, with Bits AI SRE being on call 24/7 for us, meantime resolution for our services has improved significantly. For most cases, the investigation is already taken care of well before our engineers sit down and open their laptops to assess the issue. And this is not an isolated comment. We see the potential here for our agents who radically transform observability and operations.
In LLM Observability, we recently launched LLM experiments and playgrounds for general availability, helping teams to rapidly iterate on LLM applications and AI agents. We also launched custom LLM as George evaluations for general availability, which lets customers write evaluation prompts to access application quality and safety.
As an illustration of both and adoption in the past month, the number of LLM spans customers attending Datadog has more than quadrupled. And we are seeing a lot of interest in the Datadog MCP servers. Our MCP server acts as a bridge between Datadog and AI agents, such as Codex, OpenAI, Claude Anthropic, Cursor, GitHub Copilot, [indiscernible] and many more.
Our previous customers are using real-time production data as a context to drive trouble shooting, with [indiscernible] and automation agents. One user told us, the Datadog MCP server is a great tool. You can now to get the last slide is my app and follow the spas and trace all the way to the goods have never been more hooked on Datadog. So we see MCP adoption as a great way to cement Datadog even further into our customers' workflows.
Finally, we continue to see rising customer interest for next-gen AI observability with over 5,000 customers setting AI data to one or more of AI integrations. On the topic of integrations, we are very proud to now support over 1,000 integrations, which we believe is unparalleled in our space. By using our integration, customer called otherwise disparate data sources across editor products for deeper analysis. We can see from a customer's usage that this is a critical part of the Datadog platform. Our 32,000 customers use more than 50 integration average, while customers spending over $1 million annually with us use more than 150.
And most importantly, as tech stack evolves, we continue to update and expand our integrations. So our customers can use that Datadog to deploy new technologies with confidence. Last but not least, I wanted to give a shout out to our AI research team for the amazing work they have published. Our [indiscernible] model has been one of the top down lows and hedging space over the past few months, and that is across all categories. It is very impactful as mandate think, the high quality of this work allows us to attract world-class AI researchers and engineers.
Now let's move on to sales and marketing. We had a number of great new logo wins in customer expansion this quarter. So I'll go through a few of them. First, we need a 7-figure annualized deal with a leading European telco, our largest ever land deal in Europe. This company's previous setup was expensive in efficient and wasn't scaling to meet their needs. By using Datadog, they expect to save over $1 million annually on tool cost alone, along with millions of dollars more in reduce operation costs, lower engineering time and avoidance of the new loss. They will adopt 11 Datadog products to start, and we consolidate more than 10 commercial tools.
Next, we landed a 7-figure annualized deal with a leading financial risk and analytics company. The company's fragmented tooling has led to major incidents that sometimes took multiple days and hundreds of engineers to resolve. They plan to start with 11 Datadog products including OnCall, Clouds and Bits AI, will replace 14 commercial open source and hyperscale observability tools.
Next, we landed a 7-figure annualized deal with a Fortune 500 technology hardware company. This is an exciting win for new -- sorry. This is an exciting win for our new go-to-market motions, targeting the largest and most sophisticated companies in the world. Datadog has been chosen as their strategy observability partner, and we are displacing commercial tools across availability, cloud team and incident response. This customer is starting with 14 Datadog products.
Next, we signed a 7-figure annualized expansion with a Fortune 500 financial services company. This customer has pockets of silo term data, including 1 business unit, which minorly hosted and maintained 93 separate instances of open source tooling. With this expansion, this company will add up 15 Datadog products, including all 3 pillars in all of their business units. They will also replace their SIEM solution with Datadog Cloud SIEM in a 7-figure land deal for Cloud SIEM. And by bringing all their telemetry data into the Datadog platform, they expect better insights for their adoption of Bits AI agent today with Bits AI [indiscernible].
Next, we signed a 7-figure annualized expansion with a Fortune 500 heavy equipment company. With this expansion, this customer will replace its open source log solution with Datadog log management and Flex Logs. They plan to adopt LLM Observability and their IT team is using cloud cost management to improve cost visibility and governance.
Next, we will come back a leading vertical SaaS company who is a 7-figure analyze deal. By returning to Datadog this customer benefits more alignment with open telemetry and we'll implement the incident and reliability processes that they were able to execute on previously.
Next, we signed a 7-figure expansion with a major American carmaker. This customer developing Datadog products faster than previously expected and segment support higher usage. With this expansion, they will adopt Datadog incident management and OnCall solution company-wide for a total of 5,000 users who support operational continuity across the business.
Finally, we signed a 9-figure annualized expansion with a leading AI company. This company has been a long-time Datadog customer and has expanded their usage of multiple products, securing better economics for a higher commitment with an early renewal. Speaking of AI customers, we continue to help native customers big and small to grow and scale their businesses. And we continue to see this group broadly in number and size with more than 500 AI companies in this group, but 100 of which are spending more than $100,000 annually with Datadog and more than 15 who are spending more than $1 million annually with us.
While we know there's a lot of attention on this cohort, we primarily see it as an indication of what's to come as companies of every size and every single industry incorporate AI into their clarifications. And that's it for another very strong quarter from our go-to-market teams, who ran our very hard at work as we have a really exciting pipeline for Q4.
Before I turn it over to David for a financial review, I want to say a few words on our longer-term market. There is no change to our overall view that digital transformation and cloud migration are long-term secular growth drivers of our business. Meanwhile, we are advancing rapidly in AI, where we are incredibly excited about our opportunities. We're building a comprehensive set of AI Observability products to help our customers tackle the higher complexity of the com with the technologies. And we are building AI into Datadog, and I spoke earlier about the excitement our customers have for our Bits AI agents.
The market opportunity in cloud and AI is expected to grow rapidly into the trillions of dollars and companies of every size and industry are looking to adopt AI to deliver value to their customers and drive positive business outcome. So we're moving fast to help our customers develop, deploy and grow into the cloud and into the AI world.
With that, I will turn it over to our CFO. David?
Thanks, Olivier. To start, our Q3 revenue was $886 million, up 28% year-over-year and up 7% quarter-over-quarter. To dive into some of the drivers of our Q3 revenue growth. First, overall, we saw sequential usage growth from existing customers in Q3 that was higher than our expectations and the strongest in 12 quarters in our non-AI native customer base.
We saw year-over-year growth acceleration broadly across our business, including in new logos and existing customers, both enterprise and SMB with customers across our spending bands, big and small, and customers in a wide variety of industries.
Next, we saw strong and accelerating contribution from new customers. New logo annualized bookings more than doubled year-over-year and set a new record driven by an increase in average new logo land size, particularly in enterprise. We believe we are starting to see the benefits of our growth of sales capacity. And we are seeing new logos ramping faster, contributing more to revenue growth. The portion of our year-over-year revenue growth that related to new customers was about 25% in Q3, up from 20% in Q2.
Next, our AI native customers continue to exhibit rapid growth, while more customers in this group are growing to be sizable customers. As Olivier discussed, we extended the contract of our largest AI native customer. In addition, we now have more larger AI customers, including 15 of them spending $1 million or more annually with Datadog, and about 100 spending more than $100,000 annually. Year-over-year revenue growth from our AI native customers, excluding the largest customer, again, accelerated in Q3.
In Q3, this group represented 12% of our revenue, up from 11% last quarter and about 6% in the year ago quarter. I will note that over time, we think this metric will become less relevant as AI usage in production broadens beyond this group of customers. Our year-over-year revenue growth also accelerated amongst our non-AI native customers.
In Q3, our revenue growth, excluding AI native customer group, was 20% year-over-year, accelerating from 18% year-over-year in Q2, and we have seen this trend of accelerating growth continue in October. Regarding retention metrics. Our trailing 12-month net revenue retention percentage was 120% similar to last quarter and our trailing 12-month gross revenue retention percentage remain in the mid- to high 90s.
And now moving on to our financial results. Our billings were $893 million, up 30% year-over-year. Our remaining performance obligations or RPO and was $2.79 billion, up 53% year-over-year, and current RPO growth was in the low 50s percentage year-over-year. Our strong bookings contributed to this acceleration of RPO. We continue to believe that revenue is a better indication of our trends in our business and billings and RPO.
And now let's review some of the key income statement results. Unless otherwise noted, all metrics are non-GAAP. We have provided a reconciliation of GAAP to non-GAAP financials in our earnings release. First, gross profit in the quarter was $719 million, and our gross margin was 81.2%. This compares to a gross margin of 80.9% last quarter and 81.1% in the year ago quarter. As previously mentioned, we continue to see the impact of our engineers cost-saving efforts in Q3 as they deliver on our cloud efficiency projects.
Our Q3 OpEx grew 30% -- 32% excuse me, year-over-year, down from 36% last quarter. We continue to grow our investments to pursue our long-term growth opportunities, and this OpEx growth is an indication of our execution on our hiring plan. Q3 operating income was $207 million for a 23% operating margin compared to 20% last quarter and 25% in the year ago quarter.
And now turning to our balance sheet and cash flow statements. We ended the quarter with $4.1 billion in cash, cash equivalents and marketable securities and cash flow from operations was $251 billion in the quarter. After taking into consideration capital expenditures and capitalized software, free cash flow was $214 million for a free cash flow margin of 24%.
And now for our outlook for the fourth quarter and the fiscal year 2025. First, our guidance velocity overall remains unchanged. As a reminder, we based our guidance on trends observed in recent months and imply conservatism on these growth trends. So for the fourth quarter, we expect revenue to be in the range of $912 million to $916 million, which represents a 24% year-over-year growth. Non-GAAP operating income is expected to be in the range of $216 million to $220 million, which implies an operating margin of 24%. Non-GAAP net income per share is expected to be in the range of $0.54 to $0.56 per share based on approximately 367 million weighted average diluted shares outstanding. And for the full year -- fiscal year 2025, we expect revenues to be in the range of $3.386 billion to $3.390 billion, which represents 26% year-over-year growth.
Non-GAAP operating income is expected to be in the range of $754 million to $758 million, which implies an operating margin of 22%. And non-GAAP net income per share is expected to be in the range of $2 to $2.02 per share, based on 364 million weighted average diluted shares. And finally, some additional notes on our guidance. We expect net interest and other income for the fiscal year 2025 to be approximately $170 million. We continue to expect cash taxes in 2025 to be about $10 million to $20 million and we continue to apply a 21% non-GAAP tax rate for 2025 and going forward. And finally, we expect capital expenditures and capitalized software together to be 4% of revenues in fiscal year 2025.
To summarize, we are pleased with our execution in Q3. We are well positioned to help our existing and prospective customers with their cloud migration and digital transformation journeys, including their adoption of AI. And I want to thank Datadog's worldwide for their efforts.
And with that, we'll open the call for questions. Operator, let's begin the Q&A.
[Operator Instructions] Our first comes from the line of Kash Rangan of Goldman Sachs.
2. Question Answer
Appreciate it. Congratulations on the spectacular results and the showing of sequential improvement across the board. Oliver, I had a question for you. We've talked about GPU monetization versus CPU monetization. So how closer are we to the point where you can confidently expand and get your share of the customer wallet when it comes to whether it's training workload, inferencing workload on the GPU clusters, which are becoming more prevalent and increasingly a larger part of the compute build-out in the future? That's it from me.
Yes. So we have products that are getting into the market now for GPU monitoring. But these don't generate any significant revenue yet. So all the revenues we've shared, like the acceleration, et cetera, that's not related to us capitalizing more on GPUs, that's a future opportunity. .
Our next question comes from the line of Sanjit Singh of Morgan Stanley.
Congrats on the acceleration in growth this quarter. Olivier, I wanted to talk about some of those enterprise trends you're seeing in sort of your non-AI cohort. What do you sort of put the improved performance in growth this quarter on? You mentioned that the sales productivity or the benefit from some of the sales investments starting to come online. Is there sort of an uplift in sort of the cloud migration trends as you're starting to see enterprise build more AI applications. I just love to get your perspective on the underlying trends in the enterprise and the mid-market business.
Yes. I said there's 3 points to it. One part is the demand environment is not -- is positive in general. I don't know that we see massive acceleration of cloud migration, but at least the environment is not pushing the other way. We know which happens from time to time. So that's point number one.
Point number 2 is we've been growing sales capacity quite a bit, and we've created new go-to-market motions to go after the kind of customers who were not getting before like -- we've done quite a bit of investment over the past couple of years, and we see that starting to pay off. As I said also, we feel good about the Q4 in terms of pipeline on the sales side. So it's too early to tell yet. We still have to close those deals, but we feel good about the scaling of our go-to-market.
And point number 3 is we have a number of products that we've been developing over the years. Some of them are early, some of them a little bit further along, they are really clicking. We see -- we have a lot of success with getting large surprises to adult Flex Logs, for example, we have a lot of success, some of new products such as analytics that we mentioned on the call, we're seeing some large land deals or a lot team. So all of that is contributing to the picture you're seeing today.
And just as a follow-up on the AI observability opportunity. When you look at some of the independent software vendors that are releasing Agentic solutions, Agentic portfolios. A number of them are including observability as part of their sort of value proposition. Is there any work you think Datadog has to do to sort of infiltrate that market or make sure that customers look to Datadog as that Agentic monitoring capability as some of these independent software vendors try to bundle in observability into their solutions. I was look to your perspective on that?
Yes. I mean there's absolutely no doubt to us that the customers will even want a unified platform for capability for all of this. There's 2 parts to that. One is, historically, everything opco software we integrate with, whether that's SaaS or think that customers on themselves also has it to a management control and observability control, but you're not going to log into 17 or indicating customers we mentioned like they use 16 integrations for the smaller customers 15th one, it's not practical to actually grow and manage that separately.
So we think all of that belongs in a central place, and that's the historical trend we've seen. We also think that you can't separate the AI parts from the non-AI parts of the business. So you're not going to look at your agents separately that you do at your your database and your everything else in your stack. So all of that in the end will be attached to observability.
Our next question comes from the line of Raimo Lenschow of Barclays.
Perfect. Congrats from me as well. That sounded like an amazing quarter and nice to see it coming together. The -- on the AI side, and I don't want to talk about the customer, but more the other ones, like 15 customers over 1 million. That's like a big number and 100 over 100,000. How do we have to think about the nature of those? Is this kind of -- are those kind of especially the bigger ones of those kind of model builders, but then even 15 is a big number. And over 100 sounds like this whole new application world that we've all been kind of waiting for starting to come together. Is that kind of what's going on there? Because it does sound quite exciting and much more broader than we thought.
It's actually fairly broad. So there is model vendors, there's models -- model that can be the line that can be video, it can be sound generation to be all of the various parts of the stack you see as independent companies. It can be -- there's quite a few companies that do that work on the coding side. So coding assistance and coders and everything in that range. .
Some of these are very new companies. Some of these are not very new companies, some of these started 7, 8 years ago. And we're sort of not necessarily AI native from day 1, but very quickly, that would give them the growth they see today with the people to AI. So we see a little bit of that. We have companies that are other parts of the stack in AI on the, say, the side, the other components of the infrastructure. And we have a lot of the companies that are more purely applications filled with AI. So we have a bit of everything in there. Like it's actually fairly representative of the space.
Our next question comes from the line of Mark Murphy of JPMorgan.
You had mentioned the expansion of the contract with your largest AI native customer. And I believe you said better economics for a higher commitment. Can you speak to that because I would assume a higher commitment would carry a volume-based discount. I'm just trying to understand if for some reason, if that was not the case here, what did you mean by better economics and then I have a quick follow-up.
Yes. Yes. I mean, look, this is -- we're not getting to the detail of any specific customer that this is the motion is always the same. Like customers grow they commit to more, they get better prices. So you see again, talking about customers in general, you see growth of usage, drops in revenue as customers renew and get higher commit and a better price and then unit growth after that for those customers. That's the motion that we've had. We have about 30,000 customers so far.
Okay. And the -- what -- so the better economics part of it is just where it's going to be netting out like 12 months down the road? Is that what you mean?
Well, the bigger economics means you coming tomorrow, you get a better price. And as we -- remember, we have a usage model. So we charge people every month on what they use at the crises we agreed. So if you get better economics, and your usage is somewhat similar month to month less. But the overall backdrop of our business is increased consumption.
Okay. And then as a quick follow-up, Olivier, the acceleration that you saw in the security growth is pretty noticeable too. We recall, I think about 6 months ago, you had ramped up and engaged a lot more of a channel partners, which is a key ingredient, to grow in the security business. Is there a function of that? Or is there a mindset change happening out there where customers want observability to be the central point of collection so that all the security teams and the ops teams are working with the same set of metrics and logs and tracers?
Look, I think it's -- it's a number of things. Definitely, we've been investing in the channel, and that's certainly helpful to do the security business as a whole. The big win we mentioned on security that we mentioned a couple of Cloud SIEM. This tends to be more related to product maturity. The strength of our underlying platform, especially when it comes to technology that Flex Logs, for example. And the fact also that we've been learning how to properly go to market for security, and I think we've still been clicking in a way that's very exciting. .
Our next question comes from the line of Fatima Boolani of Citi.
Olivier, I'll start with you and I have a follow-up for Dave. On the OnCall product, Oli, how do Agentic advancements in general, detract or enhance the value proposition here? And I'm very simplistically thinking about the core nature and value proposition of the OnCall product intelligently routing requests for remediation, right? So how you just broader advancements in AI help beef up and/or detract your ability to monetize this product? And then just a follow-up for David, please.
Well, I mean, if you zoom out, we entered the field with OnCall because we wanted to own the end-to-end incident resolution. So we want it to -- before that, we were detecting the incidence and sending the alerts. And then we were pretty much where the resolution happened after that. Customers were spending that time in that up to diagnose and understand what was going on. So we wanted to own the full cycle. And we thought that with AI, in particular, we'd have the ability to do things if we own or the whole cycle, that we couldn't do otherwise.
So what you see right now is, I mean, these resonate with customers, they don't think the product. We've mentioned like some exciting customers with say, one with 5,000 seats for OnCall, which is very exciting. But in the future, there's many more things we can do in working on for that product. If we -- if we both detect incident and notify, we can do some settle things such as even predicting the incident and notify early or rerouting early or paying people before the incident actually takes place on who they can potentially fix it. So these are all things we're working on. I mean, look, if you look at the various product announcements with [indiscernible] or the time series forecasting model we released when you assemble all that, you get to a very, very interesting picture of what we can do in the future. So we're excited about that our customer are excited by the vision there too, and that's why this product is successful.
Appreciate that. David, on net retention rates, why aren't we necessarily seeing more upward pressure on the metric, just given the strength of expansionary bookings that you alluded to in the quarter from the installed base. And I mean I suspect it's because it's a trailing 12-month metric. But any directional color you can just share on that. And any high-level commentary on some of the non-AI native net retention rate trend behavior?
Yes. You've noted it. It's a trailing 12 months, it's a number that's rounded, it has the dynamics that you might expect in that the growth of the non-AI natives has been, as we mentioned, a combination of landing and expanding at higher rates than we've seen in recent quarters. So if that continues as you go into a trailing 12-month metric, you see a directional movement. .
Our next question comes from the line of Eric Heath of KeyBanc.
David, Bits AI seems like a really exciting thing out of DASH. And I know it's still in preview, but you mentioned there's a lot of interest there. So I'm just curious how you think about the Agentic opportunity with Bits AI how meaningful this can be for 2026 as a differentiator versus competition and also as a revenue contributor?
Yes. So -- I mean, look, it's super exciting. The feedback is very good on it. I mean, we've been collecting all the -- so I read one quote, we have dozens that look just like that that was sent to us by customers. And so that's very, very exciting.
The -- we also started I think some customers buy -- come to it just to show value and to make sure we're on to the right product mix. And so we feel good that this is something that is high quality and we can monetize. In terms of the impact for next year, on the packaging side, I'm not completely sure yet whether the biggest impact will be seen from what we charge for itself or for the rest of the platform, that it gets what it is on the differentiation of Bits AI.
I think that's more of a broader question of packaging and monetization of AI. And remember that we have a product that is usage based. So anything that drives usage of and adoption from customers is good for us and is very, very monetizable.
But what we can tell you is this is differentiating. This is good. It works significantly better than anything else we've seen order in the market, and we are doubling down on it. We have many, many teams now working on deepening CSRs to making sure it goes further into the resolution doesn't just point to the issue, but it is the code have all these kind of things, working hard on that. We're also working on breadth, making sure that we train it on many more types of data, I mean, in terms of sources sometimes even systems that are also systems that are not tap so we can cut across to other systems our customers are using. So we are very, very aggressively developing Bits AI. It's resonating by well in the market.
Our next question comes from the line of Gray Powell of BTIG.
Congratulations on the great results. So maybe just like taking a step back, if we go back to the beginning of the year, Datadog was expecting 19% revenue growth. It looks like you're tracking to something over 26% growth now, and that's just the high end of your guidance. So I guess my question is, what surprised you the most this year? And then just how do you feel about the sustainability of those drivers as you look forward? .
I mean, look, the -- so first, I apologize for reading on the results. We might do it again, but we'll see. The -- I think the biggest surprise for us has been that the -- so AI in general has -- AI adoption has grown faster than we thought it would at the beginning of the year. So we've seen that across our AI cohort. We've seen also that we got some of our new products and new -- like the changes we're making on the go-to-market side to click perhaps earlier than we would have thought otherwise. So all in all, we saw the leading part of the business with AI growth faster, not the lag, but the slower growing, more tensional property business also accelerate and that gives us where we are today.
And I'd add, we have a good demand environment, and we've been investing whether it be in the products that Oli's been talking about or in the sales capacity we made clear that we were in investment and we're seeing those investments pay off. .
Our next question comes from the line of Koji Ikeda of Bank of America Securities.
Just one from me here. I wanted to ask a question on the inflection in the non-AI native growth and how to think about the areas of strength in this cohort. Is it coming from your largest enterprises? Is it coming from a certain type of customer? Is there a common theme in the workloads that you're seeing or the products that are being added on that is driving that strength? Or is it just really just broad-based? What I'm trying to get out here is I'm really trying to understand more the durability of this growth of collection.
So it is broad-based. And I think, again, speaks to a couple of things. It speaks to the fact that, in general, the demand environment is good. Though I would say, there's been a very, very high growth of hyperscaler revenue that over the past -- next generation for the hyperscalers in general. A lot of that is GPU related, but the growth we're seeing here and the exception we're seeing here is largely not GPU-related livery, but not autonomy. So that's not exactly what you've seen with some of the other vendors there. .
One reason this is broad-based is these are the same products we sell to all customers, and this is largely the same go-to-market organization that we have a few segments, but -- and we've been doing well executing there. I think we've invested quite a bit in product, and we keep and we will keep doing it, and we see the results of that.
Yes, I want to -- I'll add that it's across the customer base, enterprise SMB. And when we look at it, it's not just an AI SMB. If you remove these AI companies, you still see a strengthening SMB demand cycle going on. And unlike in previous periods, it also is across spending ranges. We're not seeing larger spenders or smaller spenders. We're just seeing a broad trend of improved demand across the spending trends. .
Remember that for us, SMB is any company at less than 1,000 employees. It includes a lot of very legitimate and growing businesses. It's -- it's not [indiscernible]
Our next question comes from the line of Ittai Kidron of Oppenheimer & Co.
Congrats guys. Really great numbers. Oli, your answer to one of the questions and kind of going into the drivers behind the upside. You've talked about sales capacity increase. You didn't talk much about sales efficiency. Is there a way you can give us some color on where do you stand on percent of salespeople that are hitting quota, where does that ratio stand relative to historical patterns for you guys? And as you approach 26 year, do you anticipate any material changes in the comp structure just given the breadth of product and the list of opportunities, how do you get people focused?
Yes. So we feel good about the SaaS productivity in general. And the rule generally, you grow by scaling capacity and maintaining productivity, it's hard to drive both up at the same time. And remember, if you want to go to 10x, you can do that by scaling if you can't really do it by improving productivity, so you have to scale. And we've been doing that, and we've been successful at it opine.
In terms of the content, look, we keep changing the way we can dense the way we manage the sales force in general to make sure we have the right focus. One of the gifts of a business like ours is that we see -- we have a very heavy land mix and model. And so we get a lot of growth from main customers. The challenge in create on the other hand, is how do we get to focus the sales force on the newer customers, the smaller ones and the new ones because it is more work to get an extra dollar for a smaller customer or formula new ones, [indiscernible] that they already have scale.
And so a lot of the tweaks we met to our comp plans we like to that, to make sure we direct our attention and we reward people for what is going to generate the most long-term growth for us. And we've made a number of changes I won't go through them design changes. But we had a number of changes this year, we see a number of NPLs.
Another thing I mentioned on the call was we mentioned a win for one of our new go-to-market motions and that specifically getting in place multiyear plans to go after some larger customers that are tougher to land than what we've done in the past. And sometimes, it takes more than a year to types of customers. And the problem is if you compliant only has a 1-year horizon, like it doesn't give a great incentive for the sales force to go after those customers. And so we cordoned off a few of those companies. We have special plans to go after that, and we're starting to see success with that too is a general example.
Our next question comes from the line of Andrew Sherman of TD Cowen. .
Great. Congrats. I know you have a team focused on the Fortune 500, where there's still a lot of white space for you. Curious to hear how the team is ramping to productivity that help drive some of the strong new logo bookings and can this contribute even more next year?
Yes. I mean, look, the key is not new. I mean, we've been focusing on that for many years, and we're tracking well. One thing I was mentioning just before was one challenge even the Fortune 500 is to make sure that we focus on landing new customers and make sure that there's the right amount of sales attention and we work for the landing a customer even if it's for a small amount, and I think we've done well. I mean again, we can comment on that again after the next quarter when we have a full year of our new plants that have been validated. But so far, we feel very good about it.
Our next question comes from the line of Alex Zukin of Wolfe Research.
And congrats on dropping some truly inspiring quotes in the script. Maybe Oli, one for you and then I have a quick follow-up for David. Just the duration of this acceleration of the non-AI cohort. It seems like from all your forward-looking metrics, whether it's billings, RPO, CRPO. Those were, again, really, really strong how long do you think we should think about the duration of this trend of this non-AI acceleration?
Well, our consumption business. So we -- the hardest thing to understand is what the future is going to look like for consumption. The way I would say it is we feel very good about it at the midterm, long term, not -- ebbs and flow than given month or quarter, that's harder to tell. And again, that's what we see through the life of the company. So we feel very confident about the motion in general for digital transformation and cloud migration is steady. And sometimes it slows down a little bit, but it reaccelerates after that. And we see that key going on for a very long time. .
Okay. And then maybe, David, for you, look, gross profit dollar acceleration while you're seeing your largest customer kind of get better unit economics is also inspiring to see how should we think about the progression of gross margins and gross profit dollar growth, particularly as you continue to also see the AI cohort acceleration.
Yes, there's a couple of things. I think we've mentioned that we've been focused and have focused over the many years on the efficiency of our cloud platform. We have significant engineering efforts around cost of sales and delivery of value. And so we've been able to deliver on that. We also have a very broad customer base distributed in terms of volume. So as customers get larger and maybe get volume discounts, we have a number -- a lot of customers coming in, it's smaller, so that balance there.
And then in terms of the sort of the future -- I'll repeat what we've always said that we've been running the company with a gross margin plus or minus 80%, we've given that range and not changed it, and we watch it. And it gives us signals in terms of efficiency, how we're operating, it gives us signals in pricing and things like that and I wouldn't change the comments we made over the many years about looking at that and then developing operations and strategies around that.
Our next question comes from the line of Ryan MacWilliams of Wells Fargo.
Just one for me. On the large AI contract expansion that you provided commentary on, is there any way we can think about the contribution change from this customer over the next few quarters?
No. I mean we don't provide that kind of information on individual customers. We're trying to give a picture of the overall business. Generally, I think as Oli mentioned, on our larger customers, we have a motion of the expansion of volume and then we talk when we work on the term and the volume-based pricing, but we don't give guidance like that on individual customers.
Our next question comes from the line of Mike Cikos of Needham.
I just wanted to come back to it, Oli, for the non-AI native strength, I know we've kind of hit on this a number of times, whether it's road map sales capacity execution, but like kudos on the numbers here? I'm just trying to get a better sense of the why now. Is it just a composite of all those different pieces clicking together this quarter? Or is there anything more to impact there? And then I have a follow-up for David.
Again, I don't think there's a lot more to back there. And I know it's growing away but it's also the way we've been growing for the past 15 years or so. So that's a -- that's -- I would call it the usual.
Awesome. Awesome here. Okay. And then for the follow-up to David. David, I don't want to take anything away from the Q3 results you guys just posted, and we obviously have the strong guide here for Q4. But I just can imagine myself a month from now starting to get inbounds from certain folks asking about the holiday season and the fact that we have the holidays landing on weekdays in Q4 here. Can you just kind of discuss how you thought about constructing guidance for this Q4 year?
Yes. We have years of experience of analyzing the day-by-day patterns. In the holidays, we know that the holiday period ends up in the usage side because of vacation holidays, and we incorporate that into our guidance. We're I think, evolved a lot over the years and sort of days adjusted types of days, et cetera. And so we would be incorporating that like we've incorporated in other years, if there are differences in this calendar period, we incorporate that as always. .
Our next question comes from the line of Karl Keirstead of UBS.
Okay. Great. I'll ask one for David and one for Olivier. David, first of all, congratulations on the extension of the the larger contract, I think everybody on the line is applauding that. I know you're reticent to get into any details, but maybe I could try. Are you able to clarify whether that was a 1-year deal or multiyear?
And then related to that, David, what is the contribution to CRPO from that deal, which I presume landed in your CRPO number. If it is a 1-year deal does the entirety of that contract contribute to the sequential CRPO performance in the quarter? So that's it for you, David.
And then Olivier, maybe I'll just ask both at once. Some of the very large AI natives are beginning to diversify to utilizing Oracle's OCI and Stargate. And I'm wondering what's the opportunity for Datadog to essentially follow that behavior and begin scaling on Oracle target or because a lot of what Oracle is doing with the AI native is training clusters, perhaps that near-term opportunity is more limited.
Yes. On the first point, I think we give a lot of examples and our motion, which our customers would be following, including that one would be -- we fix out annual plus commits. We're not commenting on individual contracts here, but it would follow a typical path to other types of contracts. So that's what we would do.
Yes. And on the one, look, this -- we've than OCI integration, and we see more demand from customers on OCI. Some of the things we see like the targets, et cetera, like these are extremely custom build out, like I don't know -- they're not necessarily exactly cloud because they are custom built for specific customers. So the opportunity there is more remote today. But it's -- again, one completion is that it's not fantastic opportunity to productize, but if 10, 15, 20, 50 companies start using that, then that really becomes a commercial opportunity. And so we're very much plugged into all of that. And we go basically where our customers are.
I think you mentioned about the RPO. I think in this case, we've mentioned this current and the total is roughly the same, and there wouldn't be anything in that contract that would have been materially around of those numbers. Those numbers, I think we mentioned are produced from the bookings growth more generally and not from that particular contract. .
Our next question comes from the line of Jake Roberge of William Blair.
Yes. Just on the recent go-to-market investments, obviously, it seems like there's been a lot of traction thus far with those. So I'm curious if there are any areas like security or the new logos or upmarket that that you could look to lean even deeper into just given the growth that you've seen here.
Yes, definitely. And there are some things we didn't do this year that we'll definitely go to the next year. So there's a number of things we are -- we're in Q4, right? So we're in the middle of planning for next year, and we basically will keep scaling what's working, stop doing some of the things that conclusive and then charge a few more things. That's the way it was. The -- interestingly enough, building a go-to-market is not that different from building software like you experiment together data you see what's working was not working and you build the systems.
That's helpful. And then just on the new Bit AI agents, can you just talk about the early feedback that you've gotten for those solutions and maybe how the engagement with those agents as compared to kind of the ramp of security Flex Logs. I know, obviously, much earlier days, but just how it compared when those were still largely in the preview phase?
I mean look, the Bits AI agent is -- it really has a real factor for customers. So what works really well is and we've seen that number of times. But the -- we set it up for them. It's running on their alert and they go through an outage and they still go to the motion, so they still go -- they still set up a bridge and they have 20 people and they spend 2 hours and in the end, they have an idea what went wrong. And then they go to that or they see, there's an investigation that had run, and 3 minutes into the outage, it got the same conclusion that was up 2 hours later, it was 20 people in the call. And that completely are opening for customers when they see it. And we have -- so that's why we get many quotes about -- so now there's more we need to do there, like new customers say, "Oh, it's great. Now make it for me, can you do this, can you do that? Can support that all the system that right now you can actually set it up for.
So we have a very, very full road map of things we need to do, and we're doubling the one. We also shipped -- I mean this one is in previous, but we shipped security agent that looks at vulnerabilities looks at security signal and those 3 ads that basically look at the trends to get what might be benign or what might be a real issue. We also are getting very, very positive feedback for that. And in fact, that would help us win some large land deals for our plate products because the combination of the theme that runs extremely efficiently on top of observability data that runs very efficiently on top of Flex Logs, but also send an immense amount of time by the gating 90% of the issues out of the way with automated the investigations, that's extremely attractive to customers.
All right. And I think with that, we're going to close the call. So before we go, I just want to give one quick shot out to the team because I know, as I said earlier, we have quite a lot going on in Q4, whether it's on the planning side, the product building side or on the sales side, where I said we have a really very exciting pipeline and -- so we have a lot to do. I want to thank the team for the hard work there. I also I'm looking forward to meeting a lot of our existing and new customers at [indiscernible] event in a few weeks, and I'll see you there. Thank you all.
Thank you for your participating in today's conference. This does conclude the program. You may now disconnect.
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Datadog, Inc. — Q3 2025 Earnings Call
📊 Quartal auf einen Blick
- Umsatz: $886 Mio (+28% YoY), über dem oberen Ende der Guidance.
- Kunden: ~32.000 vs ~29.200 vor einem Jahr; ~4.060 Kunden mit ≥$100k ARR (Annual Recurring Revenue) erzeugen ~89% des ARR.
- Cash & FCF: Kassenbestand $4,1 Mrd; Free Cash Flow (FCF) $214 Mio, FCF‑Marge 24%.
- Profitabilität: Bruttomarge 81,2%; operativer Gewinn $207 Mio (Operativmarge 23%).
- Bookings & RPO: Billings $893 Mio (+30% YoY); RPO (Remaining Performance Obligations) $2,79 Mrd (+53% YoY); TTM Net Revenue Retention 120%.
🎯 Was das Management sagt
- Plattform‑Adoption: Cross‑sell steigt: 84% nutzen ≥2 Produkte; 54% nutzen ≥4; Digital Experience >$300 Mio ARR; Product Analytics >1.000 Kunden.
- AI‑Momentum: Bits AI (Agenten) in Preview bei tausenden Kunden; LLM‑Observability, MCP‑Server‑Integrationen und >5.000 Kunden, die AI‑Daten aktivieren.
- Go‑to‑Market: Ausbau Vertriebs‑Kapazität zahlt sich aus; zahlreiche 7‑stellige Land‑/Expansion‑Deals und ein 9‑stelliger Ausbau mit einem großen AI‑Kunden; Security‑ARR wuchs mid‑50s% YoY, Cloud SIEM häufiger in großen Deals.
🔭 Ausblick & Guidance
- Q4: Umsatz $912–916 Mio (≈+24% YoY); Non‑GAAP Operativgewinn $216–220 Mio (≈24% Marge); Non‑GAAP EPS $0,54–0,56 auf ~367 Mio verwässerte Aktien.
- FY‑2025: Umsatz $3,386–3,390 Mrd (+26% YoY); Non‑GAAP Operativgewinn $754–758 Mio (22%); Non‑GAAP EPS $2,00–2,02 auf ~364 Mio Aktien.
- Annahmen: Nettozins/andere Erträge ≈$170 Mio; Cash‑Steuern $10–20 Mio; CapEx+capitalized software ≈4% des Umsatzes; Guidance als konservativ bezeichnet.
❓ Fragen der Analysten
- GPU‑Monetarisierung: Produkte für GPU‑Monitoring existieren, aber bisher kein nennenswerter Umsatz — Zukunftsopportunität, noch nicht in Q3‑Zahlen enthalten.
- Bits AI & Monetarisierung: Management betont starkes Produktfeedback und Differenzierung; Monetarisierungs‑Pfad und Packaging noch offen, könnte Plattform‑Nutzung oder eigenes Preisprodukt treiben.
- Treiber der Beschleunigung: Analysten fragten nach Nachhaltigkeit der Nicht‑AI‑Beschleunigung; Management nennt kombinierte Faktoren: bessere Nachfrage, mehr Sales‑Kapazität und reifere Produkte (z.B. Flex Logs, Digital Experience, Security).
- Granularität zu Großkunden: Nachfrage zu Vertragslaufzeiten und Beitrag einzelner Großkunden blieb unbeantwortet; Management gibt keine kundenbezogenen Umsatzdetails preis.
⚡ Bottom Line
- Fazit: Stärkeres Wachstum als erwartet, robuste Buchungs‑ und RPO‑Dynamik sowie überzeugende Produkt‑ und AI‑Momentum. Wichtig für Aktionäre: Beats und konservative Guidance sind positiv, aber kurzfristig gilt es Bits AI‑Monetarisierung, Großkunden‑Konzentration und die Umsetzung der Go‑to‑Market‑Investitionen genau zu beobachten.
Datadog, Inc. — Goldman Sachs Communacopia + Technology Conference 2025
1. Question Answer
What a delight to host 2 companies from the great New York City headquartered in New York City and my favorite outside of San Francisco to ever -- I spent -- I think I spent the most amount of time outside of San Francisco in New York. So I love New York, and welcome Dave Obstler, the CFO of Datadog, which is based in New York. MongoDB had Mongo based in New York and Datadog.
It's very appropriate that we're back to back. Dev is on our Board, a longtime Director of Datadog, and we learn a lot from each other. So it's a very appropriate pairing.
Kindred spirits, kindred spirits. Two great companies back to back. So welcome back to the Goldman Sachs conference here.
Thank you. It's great to be here again.
Now we're doing this fireside chat. We've done this at multiple ballrooms whatnot. Delight to have you back. And I keep asking the same question. What is the vision for Datadog 5 years out? And if we are to come back Communacopia, I think it will be 2031. What does your company Datadog look like? Just as Dev was asked the same question about MongoDB, what does Datadog look like 5 years from now?
Yes. I think we want to look at our customer, which was sort of the production engineer the reliability engineer, the DevOps. And we want to be the platform they turn on in the morning and never turn off or perhaps never turn off. And when you think about how the world is moving, we'll talk about it towards more and more complexity of applications, more and more migration. There are many more sort of use cases or breadth of use case that we can satisfy with that customer base.
We've already, I think, had a strategy well articulated in our platform in metro traces, logs, observability. But anything that touches the function of that application when it comes to -- and we'll talk about a database, network, LLMs, service management, we want to own. And then we want to spread out our use cases to things like security or DevSecOps and sort of coding tools. So that's the vision. That's what Oli, our Founder and CEO, and his partner, Alexis, have been doing relentlessly since the founding of the company and want to continue doing.
And how do you operationalize division? What are the things you're doing to put this action -- put this in action and help actualize the vision of the company?
Yes. That's right. And that's where I come in. There's many, many types of product enhancements and go-to-market enhancements. I think we're in a very good position given the size of our customer base and platform and the fact that we get real-time feedback back from customers, we, as many of you know, our consumption model with underlying subscriptions or credits.
So we actually can see what our clients are doing. And the philosophy has been to look at what they're doing in their day-to-day operations and have a list of things where we can enhance value or develop the platform and then get that feedback from customers. We've been -- and I know it's one of your questions, we've been announcing various milestones, $50 million, $100 million, $750 million of parts of the platform that are going to be adopted. What we do day to day is think about how important a use case is that and can that be evolving from that $500 to $750 million and beyond. So that's how we do it. It's mainly from the customers.
The compounding S curves. You've got a product there are disclosure for logs was a whopping number a few years ago.
Yes.
I want to go back to the vision question a little bit. You throw an LLM networking, et cetera. In the cloud world, was easy to understand how the network topology and the infrastructure layer got to be much more complicated, much more massive scale and how Datadog kind of rode that way right. As you think about AI and what's ahead, what is the relevance of Datadog's core technology in an AI world?
Yes. And sort of stepping back, what we saw in history is as the world got containerized Kubernetes serverless, as it became impossible to monitor these applications using legacy observability platforms that enhance Datadog, and we see that happening again when it comes to GPUs, LLMs.
So in terms of AI, there is a number of things we're doing. I'll start with our platform itself, our product. One is our goal through our integrations is to monitor wherever the workloads and data goes, it's Datadog. So we're essentially developing integrations into the AI tools. We have 4,500 of our customers now sending us data from AI tools. We want to be able to monitor and we can GPUs and CPUs, and we want to refine that GPU.
And then we also want to be able to monitor the LLM in the application, and we announced our LLM monitoring product -- so we want to do is monitor all the content. That's one part of it. Then we want to AI enable our platform. So we believe that to continue to be the leading observability platform, we have to inject AI into our platform, and we've been calling it blank Bits. An example of that is our service management, where we've always had machine learning. We've always had Watchdog.
We've always had analysis of correlations in what might be happening. But we're using our LLM and outside LLMs and training them to get quicker in the diagnosis of problems and therefore, be able to become more reliable and speed up the work of our clients. So that's a good example of a platform feature. Then we have the customer base, which we'll talk about.
So we've always been a company because of the innovation, the R&D that has been the choice of platform for what we used to call cloud natives, but now we've created a new segment called AI natives. They're essentially cloud natives. And if you look at some of the disclosure we've made and we can talk about this further, we've been gaining quite a bit of traction in that market. That seems to be where a lot of investment is going.
So we want to monetize that in our customer base. It's an accelerant, as you just heard from Mongo as you've heard from a lot of companies. And lastly, what about internal to Datadog, what are we doing? And we're trying to dog through our own uses, and we're trying to use AI, whether it be coding tools or the service management more proactively in order to accelerate our product development as well as eventually, we may become more efficient in spending.
Got it. Got you.
It's a long answer, but it's a big topic.
It's a good -- that's pretty technical for somebody with the finance side. I think I've mentioned this a couple of times before. Are you sure you're the CFO or you're the Chief Product Officer?
I look at all the great work being done by our engineers and product and try to understand it.
Thank you. You've done really well absorbing it. Now to dig into consumption trends. We talked about SMB improving, margin enterprise stable-ish coming out of Q2 results. Can you just give us an update on the broader spending trends across these cohorts enterprise versus SMB?
Yes. I think in SMB, when the bubble burst we had, as you all know, we had funding pull back. We had a change from growth at all costs to the combination of growth and efficiency and that hit the SMB.
Now for us, because you have to have a cloud deployment, we're not talking about what some of you might think of as SMB. It's not your corner dry cleaners. Essentially, many of these companies have significant revenues and 500 to 1,000 employees.
But they had to change what they were doing and funding got constrained. And so we went through an adjustment there. And what we saw in the last 2 or 3 quarters is -- this is excluding the AI. If you add the AI in, you would see because most of them are SMBs as we define it, less than 1,000 employees, you'd see a material increase. But -- in the non-AI, what we've seen is things return a little more back to normal.
And in the last quarter, we saw a pickup of our net retention there, meaning what they're doing is getting back to -- maybe they've calibrated, they've optimized and they're getting back to the appropriate balance between growth and costs. So we're seeing that.
In enterprise, this is where we have a very, very long opportunity, meaning if you look at the percentage of workloads that are in the cloud and then modernize, not lift and shift, but modernize. You see we got a long way to go. That might be in the 20s or 30%. And there are many enterprises that are right at the beginning of this. So what we've seen is a return to, I would say, the priority projects, some of them are AI related and we've seen steady growth and consolidation, meaning we've seen similar growth rates as we've had in previous quarters.
We still have a careful environment, a balanced environment, but what we're trying to do there is expand our enterprise sales team. I think we got a little behind in that. Maybe we risk managed a little too much. There are a lot of geographies we can talk about, and we're trying through the combination of product innovation and go-to-market to accelerate that. So we're in a good place. We're not in an ebullient place.
Yes. That's good to know. You've seen good growth from -- actually tremendous growth from AI native to your point, which is not included in the SMB consumption. Over the last 12 months or so, how do you think about the potential for sustained growth for Datadog in this cohort? And why is Datadog so well positioned in this AI cohort?
It's a great question. So really, we follow the workloads, and we follow where revenues are being gotten. And you can see a lot of these companies are publicly announcing their progress. They're giving you revenues, they're giving you funding rounds. And we have a business here that has hundreds of customers indicative of the demand environment.
We have 8 of the 10 largest companies by valuation in the cohort. We have -- we said over a dozen million-dollar customers and maybe even more importantly, long term, over $80,000, $100,000 customers. So the signs are there, like other companies are discussing that we're attaching ourselves. Now why? Datadog when these are -- we can call them AI native, but what are they? They're modern software companies whose whole business was invented in the last 5 years or so.
They have a modernized tech stack and their whole business is delivering to APIs and others to their clients. That makes the delivery of the product mission-critical. And because Datadog has invested most of its dollars in servicing the modern side of this, the cloud side, the reliability side, the breadth side and the speed side it's a perfect solution. And we've always been the leader in the choice, I'd say, in cloud native. So if you want to call these cloud AI natives, it's an extension of that.
Yes. And as you look at that cohort ahead, this question came to me like midstream. What are the lessons learned from servicing the cloud-native co-marts during the big cycle that we had? And how do you apply those learnings to monitoring the native cohort? So what are some of the telltale signs you're looking for as a CFO to make sure that a balanced business, not overindexed too much?
No question. So we learned a lot of lessons. We have pretty good transparency because we have the meter on it, it's consumption. We can see the level of usage and the type of usage. So I think what we learned in the cloud --
At what level you could say there is an AI bubble happening in venture like you had the cloud bubble happen in 2021.
I think, yes.
We should be smarter now in this cycle.
Definitely, I think you can see it's a much smaller part of our customer base. So essentially, the impact of whatever may happen for better or worse positive and negative is going to be smaller, but you see a workload growth. And what probably will happen will be -- there'll be some winners and losers. So you're going to have some consolidation. You're going to have some companies that are really mission-critical and their workloads are going to continue to grow. And you're going to see more AI activity in all applications.
So what we -- I think what we learned was we're here for the long-time relationship with customers, meaning our application for the good part is frictionless. But that doesn't mean we can let there be no friction. Sometimes we have to be the friction. We see what's coming in. And so we are proactive in helping the client use it. They may be sending us too many logs. They may be sending us the wrong logs.
What we've always done and learned in the cloud native, it's really important to have long-term relationships. So we're focusing on the length of contract. We're focusing on initiating the increase of commitment where they can get a better price and what it means in the trade-off of commitment and size. We're focusing on our own platform.
I think we talked last night that when you think about logs, it's not just logs, it's what are you doing with the logs, which is why we've created flex logs, frozen logs, a number of different things to try to match up the use cases with the SKU and that doesn't mean we're cutting price. That means the intensity of the cloud use of that application is less than real time.
And therefore, what we're going to try to do is instead of pricing and we've already done it, sort of unilaterally, we're going to try to match up on a gross margin basis, the costs and the SKU price. And that is creating, I would say, more stickiness, and it's also creating a broader market use cases and logs that are beyond real-time reservability. So those are some of the things I think we learned in the bursting of the bubble that we're applying in this generation. There may be more volatility, but we're going to try to -- in my seat as CFO try to manage that volatility in a more proactive way.
I know people try to sort of get at, "Oh, why do this large AI native customer not grow the business or there's all kinds of specificities." I want to flip that the other way and say the biggest native AI customer, Datadog. What are you doing right for them? And what can we learn from that success? And why could that not be a template for other AI natives that may be on the fence? Should we do it on our own, but look at this big case study, a shining example?
Yes. I think that's a very important lesson. When you look at how --
The glass half full version.
The glass half full. So yes, think about it. it's a very good thing that all of these companies are choosing Datadog, and they're choosing Datadog because for their use case, it's the best product their DevOps teams love it. They -- if you try to take away their Datadog, they protest. It makes their job easier. The time and cost of remediation is dramatically reduced. We've been able to prove over the years and with this cohort that economically, it makes more sense to use the platform than to build it yourself. You have huge investments you have to do yourself.
And that's why with so many of these cloud natives, we've been able to grow the business and why our gross retention is so high because the vast, vast majority of customers choose to stay with Datadog and grow their use. So I think we have a whole team, business value team, that does nothing other than relentlessly prove this to customers.
And you can look at it both on the cost side, but you can also look at on the revenue side. If you having -- and a lot of these, as you build companies, you have certain accidents or things happen. If that happens, you lose a lot of revenue. So we've been able to prove that it's a good decision net-net to use the Datadog product.
So this is like value engineering going and say, okay.
There's prioritization, there's costs, all of those things for the vast majority of our customers have chosen that way. I don't know if we can get into the large customer, if you'd like to and talk about that. But I don't know if that's what you want to turn next.
But the largest -- the most customers are not building a Datadog internally. And so we can't tell what happens, and we certainly don't retain every customer but we have a very long track record of keeping upper 90s of customers, and we think it makes sense for them to use the platform.
David, did you know that I can by code my way into a Datadog competitor?
I mean I did not. I can't.
But problem is it doesn't scale that well. I mean it does not integrate. It does not have governance. It does not have security. It does not have authentication, that's not ...
I think you just heard that. I was -- when I walked in, Dev was talking about that I mean when you think about the difference between a consumer going into a model or chat and all the things that happened in the enterprise, where these are your mission-critical applications, you have to balance up time, putting new functionality and security, privacy, speed, the platform being used by everybody. It's not at all trivial, which is what's made Datadog what it is.
I want to get into some of the growth businesses. So it's an amazing since you started disclosing -- since you started disclosing logs, APM, that business is those businesses have grown pretty massively there approaching $1 billion in revenue. Can you talk about what's going on in the APM market and logs and I want to get into security just a little bit?
Yes. Definitely. So you have the observability where we repeat this a lot. We call it all these products, but our clients call it problem solving in the platform. And what they are speaking loud and clear is they don't want to go to different point solutions given the real-time nature of it.
So I think as you just mentioned, we've done a really good job of creating a platform that covers metric traces and logs well. And then we've been able to extend it into a number of the things that affect the application network database. Now these we've announced that these products are growing very fast.
Synthetics and RUM, what does this mean? You're taking it from the back of the infrastructure all the way out to the device product analytics, things like that. So in the platform itself, service management, we've been able to create additional SKUs that have become significant. Then on top of that, you have some growth vectors that are tangential, somewhat related and security is one of them.
So we have a lot of the data. We have a pretty good real estate of customers and -- but we didn't come to security. So what we've been doing is investing in the 3 areas of security, which would be Cloud SIEM, cloud security, which is posture management and vulnerability and application security. And we've been, I would say, in the DevSecOps world where they but very closely, we can attach, and then that happens a lot in cloud nativity.
But what we're doing is moving to the next level, which is essentially how can we use our infrastructure and our for instance, logs and create a Cloud SIEM product that is able to address the nature of compliance and other use cases besides observability where we've been very successful and we're starting to see success there. So I think we announced that security had gotten over $100 million, which is an achievement, and we have some game plans in product in marketing and creating channel relationships and expertise in sales teams to try to push that.
I think we have a great opportunity in Cloud SIEM, given where we already are in logs and some of the other things that have been happening with some of our competitors. Also, we have the AI, which we mentioned, the LLM and the GPU and then service management. I want to address this as a kind of a combo of an observability platform, but extending it because we generally have been a company that analyzes data produces clues of where things might be wrong, but we haven't been a workflow company.
And what we're doing, I think we think AI accelerates our opportunity to reinvigorate, reinvest in this and essentially go from what's wrong to who's going to fix it and way out there maybe auto remediation. So these are some of the areas we're most excited about in sort of growing on top of the observability.
That prompts the obvious question, ServiceNow. Is that who you're trying to -- I'm not suggesting that you go up against, but have you uncovered a niche in the market that they're not addressing so well that the deal product is naturally suited to address because of the adjacency. That is -- what do you see in the ITSM market? We had Mark Benioff from Salesforce also talked about we're getting into the ITSM market, right? So what is Datadog?
Yes. So ITSM, you have to then go below that and figure out who is it? So IT or when you call your corporate IT group, that's not our customer base. So what we're doing is the whole thing's platform is basically we have a real-time use case that emphasizes speed and so what we're trying to do, I think you might look at Opsgenie and things like PagerDuty.
We're trying to do it for DevOps and security reliability engineers. I think there are -- in this case, you have to look at who the end market is. I think ServiceNow obviously has done a fantastic job in a number of markets, but we're not trying to boil the ocean. We're trying to have this be tightly aligned with our platform to create more value to our customer base.
So I think in the end, if we're successful, will sit a lot. Those customers will have ServiceNow for what they do, and they'll have Datadog for what we do.
Got it. Got it. Got it. Want to talk about some of the newer products, and you did touch upon this a little bit, AI observability, LLM observability, database monitoring. What do you see in the opportunity set? And what is your investment philosophy to nurture growth in these nascent markets?
Yes, definitely. When it comes to looking at sort of prioritization, since we put everything on a common platform and about 50% of our investment in R&D is platform, that is a huge birthright, meaning we're more efficient than others in putting out new products because that's sharing in a very large investment in platform.
So some of the things that we've been able to do is, as in database, for instance, as the data that you just heard you just heard from Dev and Mongo as the database world and the data world has innovated, there's more and more connectivity into the applications and more variety. And in that case, it's been really you cover another database, your revenues increase because we need to see our customers need to see everything that affect. So I think database has been a really good opportunity for us, take RUM.
Particularly the MongoDB database, what's that MongoDB thing?
I don't know what that is, but people are using it. And I just heard that it can't post graph -- I don't know. I don't know the database world. I know about monitoring it. But when you think about how this is evolving, and this is the same thing as our other integrations. We need to be comprehensive. We need to -- and as it gets more complex, as customers have more choices, that's when you need Datadog.
I think at dinner last night, you made this point, just thought about it. 50% of the research development dollars are for the platform. So -- and everything is an extension to the platform. And I think it's so underappreciated because you can think of building an APM company and then another product that then you got to extend the breadth of the platform. But when I first met Oli, just blew my mind, have we got the idea for this company in San Diego decades I mean -- so -- and the view back then when you find out the company had this idea, it was a wide-spanning view. And I think the pieces are falling in place into that view.
Yes. Yes. It turned out that infrastructure was the ideal place to start because everybody needed Ubiquiti, so you got a large canvas. And then data, when you think of what others maybe didn't do first, Oli thought of the underlying architecture and the sort of -- coding of data.
And if you sit in meetings with him with our product meetings, you see that he is obsessed with UIs and customer activity. So a lot of companies have a great product. It's so complex to use, and you can't see how to use it. every time Ally sees that it's not very intuitive and native that somebody can't pick it up, he challenges. So I think he also created a very, very customer-friendly UI with workflows in the platform that could attach really quickly. And those are some of the things when you get the platform that made Datadog.
I don't know if it was for me, when I first saw Datadog was 2011 or 2012, AWS reinvent. I went to a demo booth. I don't know if was Datadog. It had massive monitor with flashing signals and all. What is this? It's so animated and so expressive and so full of data almost 12 years ago.
Subsequently, my other wake-up moment was 2023 DASH in San Francisco. I would love to have DASH in San Francisco. You launched your refreshed version of the logs product. It just blew my mind.
Definitely.
The live demo, the LLM monitoring, it's just -- of course, Selina and my team went to the DASH conference in New York, and she said, "Gosh, this -- you look at all the stuff that I picked up, I just spoke to all these partners and these customers, it's a company that's got a lot of buzz."
Yes. I think when you think about -- you want to look just methodically about what's going to affect the application, and of course, LLMs will be in applications. You can't cover everything else and not cover the LLMs. So the goal is to be comprehensive in a single unified platform.
Dave, what's happening -- by the way, the 5-minute mark, anybody has questions, just raise your hand. We'll get to you. Doing a pulse check. Okay. What's happening on the GTM side?
I know that -- last year, when you gave guidance for calendar '25, we had built in some expense buffer to ramp up the go-to-market engine. What is happening there? What is -- I know you said you were a little bit behind in hiring. But how much of this is actually proactive? And should we read this as a sign that you're actually -- I always am an all-school software guys when companies ramp up hiring and sales, that is a bullish sign and when companies ramp up CapEx, that is a bullish sign in software. So what am I to make of your signal that you intent to step up your sales and marketing?
Definitely, I think your old time-ness, is right on. We have a reading of significant uncovered white space and believe that there's a correlation between ramp quota capacity and top line. And so I think we -- on the back end of COVID, we got a little conservative. Some of it couldn't travel. We couldn't develop the international markets as well. But we saw a lot of white space we weren't covering and we have a lot of proof points.
So this might surprise you, but we had no one on the ground in India or Brazil when COVID ended, we were covering them centrally. And so I think what we learned is in looking at the white space and looking at the competitive environment, there were huge opportunities and a large number, I would say the Middle East would be an example. That we just had nobody, and we came to understand that we need the combo of centralized sort of SMB and commercial sales and marketing and feet on the ground. So we've been developing those markets and it's paying off. We're seeing a great growth. So I think, yes, you're right. It is a bullish signal that we think we can get really good return from increased investment in sales and marketing.
And the time to productivity, is there any trends and changes in how quickly people get productive? Because Datadog is now institutionalized today versus 2, 3 years ago. So a rep joining the company today ought to be -- it's got to be easy. Not easy, but less complicated.
Yes. We definitely are focused on enablement, but still takes in enterprise. It still takes a year for a rep to get ramped. And that's because they have to get educated, but then they have to make their champions go and make their champions and companies. And then after that, since we are still somewhat land and expand, we have to get our landing spots and then grow them. So I think potentially, we have a longer ramp but a ramp that you can monitor along the way. So I still think you should think about a year to ramp.
Just to finish up here, by the way, any last question to -- last chance. Okay. Maybe what -- I'll do it slightly differently. Do you have a question for me?
Yes, what do you think of the opportunity or risk factor of AI on in one case, application or a SaaS software and the other case infrastructure?
Infrastructure, obviously, more insulated because at the end of the day, it's about compute, networking, storage and bottlenecks. These are things that are homogenous across tech cycles. But as far as SaaS is concerned, I liken it to the web browser, late '90s, the web browser became the front end for most things and enterprise software lagged pretty badly. And Mark Benioff was going to be speaking later today. I had this idea that we need to put our web browser front end to the boring drab world of enterprise software.
And that not only just became the UI for software, but it replaced the front-end application layer, right? So one thing led to another. So the back-end logic of our business is business does not change. So I think what we saw was the catalysis of the enterprise software industry, the web browser front end, everybody said, well, Amazon, Netscape, all these companies are going to destroy enterprise software.
I know actually, there was a birth of companies that changed up the user interaction model, the application code of the front end and we had a 20- to 25-year run, right, as a result. When I look at AI, maybe I'm being completely wrong headed about this, but AI is the new UI, and it's going to change the front end of the enterprise software industry, the application industry.
But I see a graceful world where you interact with the software through AI, whatever your engine is, whether it's a foundation model, XYZ? And then people, I think, are always ultimately very curious when you enter a prompt, you get an answer back and you want to find out more, you want to dig and so I want to go to the source.
The transition from UI, which is AI, into the back end of software, the back end of software will also change to accommodate the graceful transition from AI into the software and companies that make the transition graceful and are able to accommodate that business model aspect to their -- I think one of the panelists on the VC panel yesterday said it best. I think Byron, he said some of the SaaS companies are trading at 5x multiple today, we'll go to 3, and some will go to 10x. And that's what keeps me super excited. There's going to be some massive transformation. It's not going to be the same. But there's a lot of money to be made. And I want to thank you once again for your partnership. You've been tremendous. I really love these discussions and --
Thank you very much. Thanks for having us. Thank you. Thanks, everybody.
Thank you.
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Datadog, Inc. — Goldman Sachs Communacopia + Technology Conference 2025
Datadog, Inc. — Goldman Sachs Communacopia + Technology Conference 2025
🎯 Kernbotschaft
- Kernaussage: Datadog positioniert sich als zentrale Observability‑ und Plattformlösung für moderne Produktions‑ und Reliability‑Teams und will in den nächsten Jahren nicht nur Metriken, Traces und Logs abdecken, sondern auch LLMs (Large Language Models), GPUs, Netzwerke, Datenbanken und Security integrieren – getragen von integrierten Produkten und AI‑Funktionen.
⚡ Strategische Highlights
- Plattformfokus: 50% der F&E‑Investitionen fließen in die gemeinsame Plattform‑Architektur, um neue Produkte schneller und effizienter zu skalieren.
- AI‑Integration: Kombination aus Integrationen (4.500 Kunden senden bereits AI‑Tool‑Daten), LLM‑Monitoring und interner AI‑Nutzung zur schnelleren Fehlerdiagnose und Produktentwicklung.
- Produktexpansion: Ausbau in Security (Cloud SIEM, Posture, Vulnerability), Service Management und Datenbank‑Monitoring als natürliche Erweiterungen der Observability‑Basis.
🔭 Neue Informationen
- Konkretes: Angekündigte LLM‑Monitoring‑Funktion, über 4.500 Kunden schicken AI‑Tool‑Daten, Security‑Umsatz hat die $100M‑Marke überschritten; Produkte wie Flex/Frozen Logs und neue SKUs zur besseren Kosten‑/Leistungszuordnung.
❓ Fragen der Analysten
- AI‑Relevanz: Wie wird Datadog den Übergang zu AI‑nativen Workloads monetarisieren? Management betont Beobachtung der Workloads, Integrationen und Value‑Proof gegenüber internem Selbstbau.
- Kundensegmente: Nachfrageunterschiede SMB vs. Enterprise — SMB normalisiert sich, AI‑getriebene Nutzung beschleunigt Wachstum in kleinen/mittleren modernen Firmen.
- GTM & Risiko: Diskutiert wurde die Sales‑Hiring‑Lücke (z.B. Indien, Brasilien, MENA) und Time‑to‑Productivity; Ausbau des Außendienstes gilt als Schlüssel für beschleunigtes Wachstum.
⚡ Bottom Line
- Fazit: Datadog präsentiert sich als breit integrierte Observability‑Plattform, die AI‑Workloads technisch abdeckt und kommerziell anbindet. Kurzfristig wichtig sind GTM‑Execution und Verbrauchs‑Volatilität; mittel‑ bis langfristig bieten Security, Service Management und LLM‑Monitoring klare Upsell‑Chancen für Aktionäre.
Datadog, Inc. — Citi’s 2025 Global Technology
1. Question Answer
At our afternoon slump off is a conversation with Datadog really thrilled to have David Obstler, CFO of Datadog, on stage with me. Thank you for being here.
Thanks for having us. Appreciate it.
So let's get right into it. I want to level set and kind of set the stage with you at the highest level. Year-to-date achievements in the key milestones out of the second quarter in terms of a recap, things that I think would be worthwhile reemphasizing for the last year.
Yes. So in the second quarter, I think we -- we accelerated our top line growth like a number of software vendors, we are being complemented in the investment cycle. We're going through in AI tool companies. We have, and we've always said we have the solution that is being significantly adopted by modern software companies and we thought that like cloud natives, that would be the case with AI natives. And it has been. We said on our call that we have -- that's contributed 10% to our growth and that we have, I think, 8 of the 10 largest AI tool companies. We have more than a dozen over $1 million. We have 80 over $100,000. So in this sort of wave of software companies, we are being used for the observability. We are being used in the same ways that were being used by other companies, which is to monitor their production workloads.
In terms of the rest of the business. It's really kind of a false distinction to carve out a part of the software. But we've seen similar trends, meaning we've seen growth that was similar in Q2 as in the previous couple of quarters with strong winning of logos. We gave on the call a number of logos where we've consolidated or displaced. So we continue to have that happen. We've seen a reasonably healthy SMB environment, stable to reasonably healthy, which probably is reflect -- that's excluding AI, which is reflective of maybe a more positive funding environment and growth dynamics in the industry. And we've been successful in scaling our investments, both in R&D and in go-to-market with our go-to-market investments focused on expansion of our footprint, and particularly in some international areas.
One last thing. We have given milestones as to when we have on the product side, past certain revenue numbers and -- as you recall, we've given milestones on infrastructure, APM, Synthetics, RUM, logs, et cetera. And this time, we gave a milestone of crossing $100 million in security with very good growth. And at our DASH to conclude on the products, we made a number of product announcements, some of the ones that were exciting, included our Bits AI for service management, which is in private preview right now. There was a lot of enthusiasm in helping to handle cases and resolutions more quickly as well as some developments in data observability. We made an acquisition in product analytics and a number of things around the log business, whether it be the use in SIM or Frozen Logs or denominating logs in different ways for different use cases. So continue to advance a lot in product.
I know we're going to jump on a couple of those different topics that you brought up. But what I do want to peel back the onion on is the AI native customers. I think you characterized this as necessarily a false bifurcation of AI native versus a non-AI native. And I think in your defense, it's you're damned if you do, damned if you don't. If you don't have AI native customers, what are you doing? If you do have AI native customers, let's talk about the slippery slope of navigating the concentration risk, right?
So with that in mind, maybe at the highest level, clearly, it has been occupying a lot of investor mind share. And so from that standpoint, are there any helpful perspectives you can share on the usage behavior, the consumption and usage patterns, the product portfolio adoption of the AI native customers relative to the cloud natives. And I'm framing the question this way is because we kind of saw the feast and famine, hot and heavy behavior from the cloud-native companies back in the COVID days, right? So if you can kind of help us give an analog on how these things can go from 0 to 60 [indiscernible] I think that would be really helpful.
Yes, it's important. We're a consumption model used to monitor production environment. So we're not paid unless there are workloads, okay? So one of the big takeaways is that a number of these companies, and you're reading about it all the time because they're publishing their revenues and their funding rounds. They are experiencing significant increase in workloads. So that's the main thing that's driving this. And we're seeing net retention that is similar to what we saw in the highest growth of cloud natives. This is a much smaller segment than that. It's still a relatively small percent of our revenues. But we're growing with them because they're being used by clients, and we're monitoring workloads.
The types of products are very similar to our other clients in that we're managing production environments. So it's metrics, traces, logs, then RUM and Synthetics and all of that. I think it's confusing because they are training their own models and all of that. And we're really more production environment. So we're really -- the demand cycle is very similar to other high-growth software companies. We are seeing a pattern where they are committing with us and then they're growing past their commitments. So this is no different than any other high-growth company. We then use the same techniques. We have discount pricing for higher commitments and longer commitments. And so we're doing that. And I think it's characteristic of what the IT world is investing in because we wouldn't be paid unless the workloads were increasing.
And the feverish pace at which a lot of these AI native companies are driving their own businesses forward, you had made a point around net retention rates within the AI native vertical having similarities to the cloud-native behaviors, right? I'm wondering, is the baseline NRR behavior of the AI native cohort significantly above and beyond the company average because that is a metric that you share? Or is it pretty much close to the [indiscernible]?
No, it's above the average and it has to be with the growth of the -- I mean, don't forget most of our revenues come from existing customers. So yes, it is above the average. This is in the growth dynamics like the cloud natives, but a much smaller percentage of the business, 10%, 11%. So it's similar. And then the next question is, is there going to be an optimization. Now I do think many of people in IT and development learn some things. And so it really is dependent on whether that client is managing well their cloud use and optimizing or controlling along the way. So it's difficult for us to know that. Certainly, any time you have that type of significant growth, you could have a period of more rationalization. It could happen. We don't know for sure, but we've, I think, told everybody that could happen in this cohort.
Downsell, churn, all facets, same side of the coin, right? When these large customers who are in very consistent growth experimentation mode, the optimization risk is a faith [indiscernible], right? So when you think about some -- your largest AI native customers and in and of itself, it's a small cohort. How should we brace for a potential churn, downsell and all the way to the other end of the spectrum, a full-on in-sourcing event where they say, hey, I'm just going to -- I'm big enough. I'm going to do this in-house. How are you thinking about that level of risk to the business in terms of the gradient of that risk?
Yes. So as everyone knows, when we give guidance, we don't assume these rapid growth rates. We're heavily discounted. So I want to separate that out. So when we talk to you, we are discounting and risk assessing that. But in the business itself, we are -- full in-sourcing is quite rare, okay? So there are companies that believe in it. You can see from our gross retentions that for the most part, our risk is not about full in-sourcing. And we know that when we see very large tech companies and ones that whose policies are mainly do it themselves, they still use Datadog for mission-critical workloads. We can't be certain.
So I think the question is a lot of companies use a portfolio of products. Sometimes they do things themselves, how will that evolve? Now we're trying to work, and I think we learned a lot in what happened in the cloud natives. We learned a lot about how to work with them in account management to try to advise them and get them to help themselves. That has a number of different things. If there are surges, we will tell them there's a surge, you're sending us while you shouldn't be sending us. We're not going to charge you for that burst, but turn it off, and we help them.
We even go on site sometimes with them. And so we worked on our own infrastructure with things like Flex Logs, Frozen Logs in order to look at metrics with elements, all sorts of things to try to price in a segmented way versus the cost and not charge grossly the same SKU price for all use cases. It doesn't cost us as much in some. So we're doing that in some of the product announcements and infrastructure. And we have a volume and a term-based structure similar to the hyperscalers that give discounts to customers on volume. So we've been trying not just with the [indiscernible], but across the board to work with our clients to become a long-term partner, and that's some of the tactics we use.
And just a little bit of a non-sequitur. As you think about being proactive in your customers' usage of the platform, ensuring they're getting maximum ROI from more deeply using the footprint. From a sales rep and a sales organization perspective, how is a salesperson incentivized to actually tell their customer, hey, you're actually spending too much here or you could be better suited to utilize these capabilities at a certain rate, Flex Logs, Frozen Logs. So how are you kind of straddling those 2 dynamics where fundamentally the conversation is, hey, use it a little less or use it more efficiently, which is right by the customer, by the way.
So I think one is for a lot of these cloud natives or AI natives, they're not covered. They're covered by our customer success organization who is metric in a way that incentivize them to work with the client in that way. In terms of what we're doing, we are trying -- the objective is to capture more of the wallet share by pricing appropriately. For instance, we know that in certain cases like cloud SIEM, the logs are not going to have to be accessed as much in real time. Sometimes there's compliance uses, other types of uses.
So what we're trying to do ultimately is expand our revenues with the client by capturing more use cases and not mispricing use cases that could cause the client to have uneconomic results. So our goal is to optimize this for ourselves over time in winning more and more of the wallet size and having more revenues. And that's what's happened in Flex Logs, where we've captured actually incremental use cases and also not had that type of situation with a client where they're using logs with retrieval that's immediate when they don't need to do that. Those are some of what we're doing.
I appreciate that nuance. Zooming out, we talked a lot about the AI native customers. What about the blue-chip classic enterprise customer that you have and what that AI opportunity looks like for them because the "core business" for you has been workload migration to the cloud. And those are the coattails that you have been very successful in writing, right? So what is that broader AI opportunity from the vantage point of a normal organization, a normal financial services firm and what have you?
Definitely a good question. I mean I think it's still -- I think the migration is still the anchor. And we believe because you need to modernize your stack in order to inject AI that there's even going to be more impetus for the traditional companies. And so we think that's the case. So that is one way we think we're going to monetize. Some metrics we're looking at, for instance, we basically use integrations to get data. And we have 4,500 customers out of our more than 30,000 sending us data from those AI integrations. So what they're doing is they may have call-outs to OpenAI, Anthropic, Perplexity, et cetera, and they're sending us data.
So we're seeing signs that it is starting to enter our workloads. That's part of our platform. But still, that's a small percentage. I mean, that's a little over 10% of our total customers. But I think we are little by little seeing that the use of the LLM product, which is now in the many hundreds, still small. And I think as we go from private preview to GA in the Bits AI service management, we'll start to be able to report on numbers of customers using some of these things. So it's happening, but most of it still is in internal use or training or efficiency or call-outs through APIs to the models, but it's happening.
Staying on this topic, there has been a lot of handwringing about the whole commodification, commoditization of the software development process, the software development life cycle, i.e., if I can have 90% of code generated by an LLM, am I hiring as many people? And so the train of logic here is as follows: what is the strength, the weakness, the opportunity and threat for someone like a Datadog where maybe an organization is hiring fewer site reliability engineers or cloud engineers. So where do you fall in that paradigm?
That's a really good question. I think when you're talking about having an enterprise-grade solution, mission-critical that has to aggregate data from everywhere, organize it and then in real time, be 100% reliable for your mission-critical applications. We believe that agentic function is going to be our friend. It's going to help the platform be more valuable. And it's going to accelerate software creation and therefore, the modernization, have more of it flow through our observability. I mean we're not a consumer company. It's not like, okay, fine, if it works, it doesn't. This has to be for security, reliability, privacy, everything. And the bar to have that handled completely agentically is very, very high. I can't say never, but certainly way out in time. So we think it's going to be our friend to both enable our platform and accelerate the complexity of workloads, which will help us.
David, you and I have talked about this offline in the past, but the secular trend around cloud migration, the effects of IT and architectural modernization, those have been fine friends to your business. Do you think the AI appification of the enterprise, enterprise business processes, do you think that adds to the estate growth opportunity in the cloud? So is that more volume for you to capture? Or does that accelerate the pace? So there's a volume argument and then there is a time argument. What is your perspective on that?
Yes. Well, I think there may be some short-term disruption. There may be like figuring it all out might cause the investment cycle to be more distributed between sort of the research projects and the training projects. But long term, I think that it's going to result in more -- what drives us more market share from legacy applications, especially mission-critical to modernize applications delivered in the cloud and enhance both our workloads, the size of our workloads and the complexity of the workloads and therefore, give us more opportunities to monetize those workloads.
We don't know the time frame. But if you look at what happened in containers and service list, it brings a lot of the same bells as what happened there and what the art of the possible is, is exciting for us if -- we both monitor anything that comes along. So we have to make sure we're keeping up. And we're putting that into our platform so that nobody can come along and say, I invented a better mousetrap because the mousetrap is right there in our platform. That's our strategy.
I appreciate that. David, in your opening remarks, you talked a little bit about the higher-level product and platform level milestone. So infrastructure monitoring, which is your core DNA, it's your stalwart franchise, $1.25 billion in ARR. You've got each of logs and APM running at a $750 million ARR rate. You're now at $3 billion and change, $3.3 billion to be exact, if I gross up your -- $3.3 billion in ARR is my math.
Your math, okay.
So you have $2.75 billion spoken for. So can you talk to us about that pocket of $500 million to $600 million of ARR? What's in that bucket? You called out security. So help us understand in terms of the chunkiness of size in that $500 million to $600 million bucket. And then the related natural follow-up to that is, what do you think is going to be the star performer from a [indiscernible] perspective in that bucket?
So we've already had some progress -- when we're talking about progress, this has gotten like over $100 million. We've had that with -- now with RUM, Synthetics, Security. We've had products like database monitoring, which continues to go very rapidly grow to $50 million. And so we've had -- we've given metrics to everyone on what's filling up that bucket. And I think some of the things that are right at the top of the priority list for us are cloud SIEM. There are a number of factors. First of all, we've really done well on the log business for cloud workloads, Observability logs. You just talked about how big it is. So we have a lot of the logs.
We have worked on the SIEM product, and we've, I think, done the things in logs to -- and the platform itself to make it appropriate for a SIEM. We have a situation where at best, Splunk has been acquired and has priced in a way that -- and look at [indiscernible] and others where it may not be the optimal thing I talked about slicing and dicing. So at sort of the minimum, we're going into the cloud workloads there and saying we can offer a better product more appropriately priced. We're developing security channels and more specialized. I wouldn't say we have an overlay, but we're experimenting with expertise.
And so I think that is an area where we've had programs. We're getting success with big corporate names that would indicate that is -- so I think that's an exciting one. The agentic side of things, we're not quite sure how, but basically, in service management, we see -- and I think we gave a very impressive demo at DASH in the power of this. So we think the combination of all of this in service management, on-call, agentic, case management and remediation is a significant opportunity and one that we've begun to have success versus some of the incumbents like PagerDuty, OpsGenie, et cetera.
Then we've invested in a couple of areas where we had sort of development, but we've accelerated that. One is product analytics, which is feature flag and experimentation. There's a lot of synergies with RUM and there are a number of point solutions out there. And our approach is going to be to tightly -- we bought -- did the Eppo acquisition, tightly integrate that and do what we've been really good at, which is attaching that to our most proximate use cases. So we're excited about that.
And then we have -- we made an acquisition in data monitoring, and we're excited about the opportunity there as well. So we think that we're germinating a lot of different seeds that can be part of that graduating class. And why it's important is it's not just that we reached that milestone, but that we increased the functionality of the platform, so we capture more and more of the usage and the attention and the wallet eventually. So that's what's going on in the R&D organization.
David, I'm going to ask you the same question, but I'm going to flip it around. So infrastructure monitoring at $1.5 billion it's the nucleus of everything that you do, right? So on the one hand, you've got all these adjacent SKUs that are just blowing the doors off in terms of growth and hitting escape velocity. But that begs the question, hey, what's happening on the infrastructure monitoring side where growth is maybe on a relative basis plateauing, right?
Now it's hard for me to conceive that there is saturation when between the hyperscalers, there's $0.5 trillion worth of spend happening, right? So it seems a little bit silly to say, hey, there's saturation. But maybe to ask it simply, why isn't infrastructure monitoring growing faster?
Yes. I think it's basically indexed against basic workloads. And I think we've always said that our growth rate as a company is going to be higher because our clients are basically offered the platform. And they essentially buy $2 million of commits and they use it the way they see fit. So it's always been a bit of a false delineation. I think that's the one that is at the anchor. You have to have that in order to get the other things. And I think that's something to watch. I think that is sort of moving probably because most of our business, even though we have higher growth with GCP and Azure, that's probably moving with the non-AI part of Azure as a bedrock. And we'll have to see. I don't think we have a saturation. I think it's going to move with actual workloads. So that's a metric that involves the workload movement.
On the cybersecurity side, and I think you've been awfully candid about this that, hey, this has been a work in progress from both a go-to-market perspective, but also, hey, there has been some white space [indiscernible] capabilities. Can you give us a rundown on where you are in the cybersecurity scope of capabilities? How confident are you that what you have today in the market is pretty competitive? And what are you doing on the go-to-market side to really galvanize more momentum on cybersecurity solution solution out there?
So I think there are 3 main areas. There is SIEM, which is more sort of compliance oriented. There is cloud security, Palo, Wiz, et cetera, and [indiscernible] and app security. And I think we are further along on the 2 barbells on in SIEM, which I mentioned, where I think we have product parity. I think with integrating that in, I think we could potentially do what we did in logs.
I think we have a good app security product. I would say the sort of market size or TAM for app security has just not been as high as cloud security and SIEM. And I think we're still in development on cloud security. Part of that is, I think, credit to some of the competitors who took some same lessons that we did in the observability, which is how do you create a product that's really easy to use, can be ubiquitous, can get the data, really strong time to value and grow. And there's been some strong competition.
I think there's some things that we can do that maybe that competition can't do. But I don't think we're in as a strong in that we can handle some use cases, the ones that are DevSecOps and are alive, but we probably don't have a product at this point that is as fully functioned as it will be one day to the centralized CISO. So that's on the product side. SIEM first, AppSec, cloud security. Then when you have the go-to-market, as I think we've talked about, dev products tend to be more bottoms up. They tend to be bought and experimented with hands-on keyboard where security, it's highly governed and highly controlled by a gatekeeper, the CISO. And that CISO has relationships, buys through channels and is more of a top-down enterprise selling. And we certainly have come -- we're getting there, but we've come from the bottom.
So I think there's a number of things that we're doing there that are work in progress. We have the channel relationships. We're trying to get to the point where we can sell security separately, not even so we can go channel with security and direct with the observability.
We have expertise in sales engineering and product, and we're experimenting now. We do have within our sales team, security experts who sell the whole product, but we're experimenting with a little bit of overlay. I think our market -- it's, in some ways, you're a prisoner to your success. We're the observability company. So how do you go about branding and creating marketing and security? It's something that it's great. We're the observability company, but -- and I think we're investing more in sort of marketing dollars. So I think we're doing a number of things and have a path, and we'll see the realization first of it, as I mentioned, in the cloud SIEM.
Good segue into my next question to you about, okay, there's an abundance of opportunity in terms of the broader tailwinds and secular dynamics. But you have actively and have had more of an active reinvestment posture this year. So I'd like to take some time to discuss with you sort of where the priority sequence of those investments have been. And then even maybe taking a step back, we talked about the numerous product pillars, if you will.
And again, I know you don't necessarily run the business that way, but I'd imagine those product pillars and those SKUs have very different gross margin profiles, right? So how does that ultimately filter through the P&L? And how do you adjudicate the OpEx envelope against those opportunities and kind of the bigger picture mandates around increasing sales capacity, increasing international presence, et cetera?
Well, first of all, I think that they don't have very different gross margin. It's because of our discipline in pricing on a gross margin basis. It couldn't have been the case that they had dramatically different gross margins or else our gross margins would have been changing, but your gross margins have been relatively stable. And I think that has to do with the pricing philosophy and also the investment in the architecture to work on the efficiency of the architecture. They do have direct costs in developers and in product management. We are -- we can be very efficient because we're amortizing it off of a shared platform cost. So that's why we're more efficient in creating products than a point solution company.
We've been trying to maintain our R&D at approximately 30% of revenues. We've given that target. Sometimes it might flow -- but -- so we basically look at the priorities and we try to fit the envelope and we're well aware that eventually, we may have some coding tools, et cetera, that may create some efficiency. What we're trying to do now is to accelerate the throughput given the pipeline. But one day, we may be able to deliver a productivity story. So I think that's been the bedrock of the company. It's worked really well.
And then on the go-to-market, I think we maybe haven't been as good. We haven't been as consistent. And some of that has to do with, I think, that we took a little pause. We were a little more conservative on the back end of the bubble. And I think we didn't grow our quota capacity as quickly as the opportunity merits, particularly international markets. So I think there's a number of markets where there's white space, there's target. And that -- I mean, we didn't have anybody in India. We didn't have any in Brazil. And now we have teams of 50 to 100, and we're scoring. We're really getting great business.
And so I think that's something we're working on. We're also, I think, working on slicing and dicing the sales team. We have a pretty large mid-market group now, and they're getting what I would call enterprise, but they're just the other tail end. So I think we're actually slicing and dicing the sales team and getting better. So that combination is the go-to-market investment. That's governed by a lot of metrics, including productivity, CAC return, sales and marketing as a percentage of revenue. That's highly governed, and we're trying to lean into it, assuming we get the return from it.
You're naturally at the stage of the company where you are doing larger transactions with larger customers with more consequentiality, right? How does that change the ethos of the go-to-market organization where I think historically, we've talked about most of your $1 million, $2 million customers were graduates of the $100,000 ARR program. I remember talking about Oli, where we're doing victory laps with a [indiscernible] that just [indiscernible] into $100,000. So how has the spirit of the go-to-market organization changed as you naturally are going to be landing bigger and you naturally are going to be expanding much bigger?
Yes. We still have that motion, but we have evolved it to -- and we are landing big and big consolidations. We have key account groups. We changed commission plans to make them more long term. we shifted our marketing dollars to more of enterprise marketing.
And has that been a 2025 mandate? Or has that been?
That's been a 2025 mandate, and we've been working on that. We piloted that last year and continue in 2025. I think we have more enterprise type marketing. And I think we are enhancing our channel partnerships to try to get influencers or implementers to be in the field more. And we're also doing things like buyout credits. We've been doing it for some time, meaning we know it pays off, and we govern this based on gross margin, but we'll do migration credits to get them to consolidate everything on Datadog. The return is very strong and sort of I think probably we left some things on the table earlier by not doing that.
My last question for you. I know we're out of time, but the single most palpable investor misconception or misperception on the state of the business.
Well, the obsession is with this large company, which we said -- but we basically said that essentially, we're a company that has been very successful in selling a platform and the vast, vast majority, 99.99% of our customers are not looking to build themselves. We also have lots of customers who are multiple millions are doing with us. So yes, I mean, it's -- this might be important for a very, very short term. But the more important thing here is that we're attaching to AI workloads. And if you believe that, it's a great seat to be in. So I think there's been an obsession with something that has a short-term influence, but maybe isn't part of the investment story long term in terms of maybe they're a great customer forever. Maybe they do some in-sourcing and outsourcing, maybe they don't. But I think that's probably the call it session out there.
I like it. It's a good place. Thank you. Always a good conversation.
Good conversation. Thank you.
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Datadog, Inc. — Citi’s 2025 Global Technology
Datadog, Inc. — Citi’s 2025 Global Technology
📣 Kernbotschaft
- Kurzprofil: Datadog positioniert sich als Plattform für Observability, Security und neue "agentic" Service‑Management-Funktionen; KI‑Workloads treiben Wachstum, sind aber nur ~10–11% des Umsatzes.
- Wachstumstreiber: KI‑native Kunden zeigen überdurchschnittliche Net Retention Rate (NRR), liefern aber Konzentrations‑ und Optimierungsrisiken, die das Management in der Planung bereits diskontiert.
🎯 Strategische Highlights
- AI‑Adoption: Datadog gewinnt viele KI‑Tool‑Anbieter (u.a. 8 der Top‑10) und mehrere Großkunden >$1M, nutzt Observability für KI‑Produktionsworkloads.
- Produktoffensive: Sicherheits‑Meilenstein >$100M ARR (Annual Recurring Revenue), Bits AI für Service‑Management in Private Preview, Akquisitionen in Product‑Analytics (Eppo) und Data‑Monitoring.
- Preis‑/Produktpolitik: Segmentierte Log‑Produkte (Flex Logs, Frozen Logs) und volumen/term‑basierte Rabatte zur Vermeidung uneconomischer Nutzung und zur Wallet‑Expansion.
🔭 Neue Informationen
- Neu: Konkret genannt: Überschreiten von >$100M in Security‑ARR, Bits AI (private Preview), Eppo‑Akquise für Product Analytics, Investitionen in Datenüberwachung; keine formelle Anpassung der Finanz‑Guidance im Talk.
❓ Fragen der Analysten
- Churn‑/In‑Sourcing‑Risiko: Kritische Nachfrage zur Wahrscheinlichkeit von Downsells oder In‑Sourcing bei großen KI‑Kunden; Management nennt Full‑In‑Sourcing als selten und verweist auf hohe Bruttoretention.
- Incentivierung: Wie Sales/Customer‑Success Kunden zu effizienterer Nutzung beraten können; Antwort: Customer Success‑Metriken, spezialisierte SKUs und Vor-Ort‑Support.
- Security‑Go‑to‑Market: Nachfrage nach Wettbewerbsfähigkeit in SIEM vs. Cloud‑Security; Management sieht Parität bei SIEM, Cloud‑Security weiter in Entwicklung, Ausbau von Security‑Vertrieb und Channel‑Strategien.
⚡ Bottom Line
- Handlung: Datadog profitiert früh von KI‑Workloads und baut systematisch Produkt‑ und GTM‑Hebel (Security, Service Management, Analytics). Kurzfristig bleibt Konzentrations‑ und Rationalisierungsrisiko bestehen; mittelfristig erhöhen die neuen Produkte die TAM‑Chancen. Wichtige KPIs für Investoren: AI‑Kundenzahlen, Security‑ARR, NRR und GTM‑Produktivität.
Datadog, Inc. — KeyBanc Capital Markets Technology Leadership Forum
1. Question Answer
All right. Good to go. All right. Thank you, everybody, for being here, Day 2. I'm very excited to have David here from Datadog joining us at our new location for TLF in Park City. And we also have Yuka as well. Thanks for being here.
Thanks for having us. It's a good location. We're having fun.
Yes. The weather is perfect and...
Weather is perfect. The breakfast was delicious.
View is outstanding.
Yes. View's outstanding. Yes, no complaints.
So thank you, again.
I think a lot of people probably are familiar with Datadog, but I'd love to just hear from you what is Datadog in the sense of what are you guys achieving from a business outcome solutions for organizations? But also maybe more interestingly, what are the exciting secular drivers that we should associate Datadog to longer term?
Yes, yes. So Datadog is a modern platform to monitor and observe the cloud workloads. Generally, that are modern cloud workloads, customer-facing. We have a real-time platform that enables those working in production environments for the most part to see how software is functioning, and to investigate problem should they emerge and improve the efficiency. The major driver of Datadog over the long term has been the migration of applications from legacy and on-premise to modern architecture and digital delivery.
Companies, whether it be cloud native start-ups or the largest companies in the world over different pacings have been modernizing their infrastructure. And Datadog has distinguished itself in having a comprehensive platform that is sophisticated but easy to use and can be used by all the players in doing this monitoring to do their job. What we've been doing over time is extending the platform from originally infrastructure monitoring to now having a lot of SKUs, including an APM suite, a full log suite, ROM digital experience, security, coding, et cetera. So the platform has gotten more and more valuable over time. And with that, we've grown both the number of customers and the number of SKUs they're using and the revenues.
Yes. That's excellent. And we didn't talk about AI as another secular driver, but I'm sure that will come up.
We've got to save something for later.
Yes, exactly. So 2Q was, I would say, exceptionally strong quarter for you, acceleration on the top line. But I'd love to hear from your perspective, what you were pleased with in the quarter and maybe where the upside came from? And just a lot of things to talk about on the positive side of things. So I'd love to hear from you just what stuck out there.
Yes, definitely. So sort of at the core of the company, we have been going through an investment cycle, both on the product side and the go-to-market side. We -- after we expanded very rapidly when COVID happened, we had an adjustment in our end market as [ customers' world ] was optimized. It became more stable and so we had moderated our investment a little bit, and we told everybody was that we think it's a very long-term and large opportunity. So we're going to increase our investment. And we did that successfully.
We've been ramping our quota capacity. We've been doing it in geographies across the ecosystem and also been doing it in R&D. And so in the quarter, we continued to have some marquee lands and expand. If you look at the earnings release, there are a number of very interesting and large use cases that -- where we cross-sold products, we have a very significant use of our SKUs. We saved money for clients and added value, and we've been doing that across geographies.
On top of that, we've been successfully attaching ourselves to AI. There's an investment cycle going on, which you all know about. Most of the companies that have been successful have been pretty public about it. And we've had a growing cohort of software companies that specialize in AI tools where Datadog has been the preferred monitoring solutions.
And in the quarter, we did growth as well as breadth. We had growth that complemented our top line by about 10%. We also had 12 customers get over $1 million, 80 get over $100,000. And so we're attaching ourselves to that use case. And I think another one is we've, over time, given some examples of when we get to certain milestones of products, and we've been working on security for some time and announced this quarter that we've crossed the $100 million mark in security. So these are some of the successes in the quarter.
Yes. And I think it could get lost like the forest and the trees with investors. I think it's a massive testament to Datadog and your innovation thought leadership in the space that you have this extensive AI cohort of customers under the next-generation technology leaders that are using the Datadog platform.
Yes. We've always said, and this goes back that when new technologies form, when we move from development, modern development when things got containerized, serverless, now AI, that created a more complex set of applications with more of an impetus towards modernization. And that's complemented Datadog as long as we're keeping up. And I think it is important to note that we are winning in that investment cycle.
Yes. So those customers have been a beneficiary, but -- and keep me honest, but they've kind of been using Datadog in the traditional sense that other customers would use it. What's the AI opportunity both to monitor AI applications? And for you, you can break it up, for you to use AI to deliver a better solution?
Definitely. And that's a good point because you really have to look at this across the echo system. I think the most proximate was that there are a whole set of customers being birthed, that are modern software companies that are perfect for Datadog. Then there are a whole set of enterprises that are beginning to move from training and experimentation into putting large language models in their applications, which Datadog will monitor. We're still early there. And the evidence there is the use of our integrations increasing and the use of our LLM and GPU monitoring.
Now most of the monetization to date has been through enterprises calling out the APIs to these other companies. So the monetization has been very much in these tool companies, but we're confident that as they mature more and put more applications in the production, it will spread. So that's the second opportunity.
The third opportunity is the Datadog platform itself. And this was a big feature of our DASH user conference, where we announced developments in Bits AI in a number of different ways. The first one was in the platform in service management for production engineers being able to use large language models to understand the root cause of what's happening faster and then to remediate. And that's in private right now. We have a number of customers using it. That was a very exciting part of DASH. It was one of the places where you could hear in the room.
So why? Because service management or the ability to diagnose problems and remediate them is one of the best use cases for AI. We also announced AI Bits in both developer tools and in security. So I think that we have the opportunity to have it in the platform and make the platform more valuable to clients. And the last would be, this is the fourth, how do we use it internally? And so right now, we're trying to remove the barriers and let our coders, for instance, use such tools as cursor. We're early stages on trying to see if we can increase productivity and output.
And so that is what we expect in many companies, but we're eating our own dog food, you say, and using it internally and trying to see if we can use AI internally to increase the velocity of innovation.
Yes. I thought that was an interesting comment. You said the AI workloads moving into inference is mostly happening in the enterprise customers. And are they doing tracing to understand like the latency of the OpenAI calls that they're making?
They would be -- so that's early stages. For the most part, enterprises have been -- there's been greater investment in training and experimentation. But as they're moving it into production, that's when LLM monitoring, model monitoring and integrations will be used. And we're seeing usage increase over time, which is a good early sign that is moving into enterprises in their production applications.
Understood. And then Bits AI, I mean, I agree that resonated deeply at the conference and customers we talk to. I'd tell you, Bits AI 1.0 maybe didn't get as much adoption, but it was tangible in the room the 2.0 version. And I don't think the users of the Datadog platform necessarily want to spend. It's not differentiated for them, interesting work for them to detect and remediate kind of just issue. So it really resonated when we were talking to customers at DASH. Given that potential value that you're providing, how do we monetize that?
That's a good question. We are working on right now, the economic model where we're thinking about how do we link this to what's happening, like per investigation or per activity. And this is true about all of our SKUs. We have floated out pricing, seeing whether it is the right pricing for that type of activity. And that's what we're doing now. And we don't know the answer. We'll tell you sort of as we get farther along. But what we're thinking about is, are we going to have SKUs where you get this capability in the platform and you pay pro level, championship level, whatever you want to call it. So it's not something that we put out publicly, but we do have customers that are paying that are using, and we're getting good feedback.
Yes. Coming back to the AI-native cohort of customers and you mentioned the optimization we're all too familiar with back in the day. But what are your learnings from that prior cohort of optimizations where they -- maybe you were surprised, I'm not sure, but obviously, they had to correct and get profitable. How are you thinking about the learnings from that to make sure as these companies are scaling that proactively setting yourself up to make sure it's not as much of an optimization [ potential ] headwind?
It's a great question. And I think if you look through some of the other companies who have faced this, what we've been trying to do is look at the workloads and try to help companies through our account management and our engineers use Datadog in the right way. And so that would be, if they are putting too many logs in or logs that aren't related to real-time production, we'll try to help them send the right amount of logs. That's one way. Two, we've been innovating the product stack, whether it be Husky or Flex Logs or Frozen Logs to try to not only suggest changes, but give them solutions that are correlated with their use cases. So if you need to have logs frozen or stored somewhere, but you don't need to access them in real time, have a SKU that lets them do that and not pay the real-time price.
So we've been doing that in the platform. We've also, I think, gotten better about sort of value selling, trying to work on consolidation. Those involve things like migration credits, longer-term deals and figuring out how to get a client to find the right value with us, whether it be discounting on volume and increased commitment, having migration credits, having technical account managers attach to them for usage, et cetera. So I think those are some of the ways we've been working with our clients to try to evidence value and longer-term client relationships.
Yes. And are you -- so Flex Log seems to be a meaningful way to get customers to control their spend on logs.
Or ad use cases. It could be like for instance, okay, you need -- I think it's more the assignment or the matching, so you need real time, you need access. So for this amount of logs, steer it this way and the price, but find other use cases like use cases to store your logs for compliance. And we're trying to match up the price and the technology for the different use cases and, in fact, expand use cases.
Yes. Has this ended up being a net headwind or a net positive?
It's been a net positive. We're finding that those clients are essentially curating and dividing up, and we're getting our hands on other use cases that we were not maybe able to get our hands on earlier.
Yes. Interesting. Let's talk about security a little bit. We talked about this at dinner last night. And my observation on the call, it seemed like there was a tone change from you and Oli on security. And I said this last night as well, it's like from a product perspective, I think you're punching above your weight of where your recent milestone was a great milestone, $100 million, but your product capability, I think, suggests you do a lot more. But -- so to get to the question, it sounds like you're willing to invest much more in go-to-market on security at this point. So high level, what's the rationale for why now investing in the go-to-market and what's the opportunity you see?
Yes. I think that why now is the product in certain areas has matured enough to be able to win use cases. So it doesn't really do any good into the products at a certain level to expand your go-to-market and have those salespeople or channel partners or whatever, get there and not have the product to succeed. But we think in Cloud SIEM, for instance, that we're there. The environment with the Splunk acquisition and the product capabilities and Flex logs and Frozen logs and all of that is enabling us to have a really credible offering. So what we know from how trying to sell security is that it's not good enough to have the best product or a competitive product. You have to reach the buyer who's maybe a different buyer. You have to go more through the channels because that's where security is. You have to develop a brand and you have to help them implement and migrate. And so those are all the types of investments that I think you heard on the call that we're thinking about making.
It's not going to be a -- all in Day 1, we're going to have another Datadog for security. We're going to try to layer these on in a programmatic way and monitor the success as we go along.
Yes. Makes sense. And then M&A kind of relative to security, but you can make it broader too, but you've had a nice steady cadence of small tuck-in M&A. How do you think about that strategy going forward and as it relates to security?
Yes, definitely. So I think security is one example. It's really our product road map. We just did -- for instance, we did an acquisition in product analytics in Eppo and we did Metaplane and Data Monitoring. And so I think we're basically looking at how we can enhance the velocity of the product introductions through mainly technology-based acquisitions. And we've been gotten good at that. That could be in security. I think we are not [ averse ] to doing a larger acquisition. We're not really making acquisitions for just to consolidate customer bases. We'd rather win the customer bases within our platform. But if it's the right price, the right team, the right acceleration, we haven't rolled out, we've tended to stick to more of these acqui-hires or smaller acquisitions. All about our product, it's all off the product road map.
Right. And it's a well-oiled machine, I think, in that process at this point.
I think we're getting -- we've gotten good at it. Yes, yes.
I want to talk about go-to-market a little bit since that is an area that you're talking about investing. But maybe just on the enterprise side to start, growth has been stable there from a consumption standpoint. And you started down market and you've come up and you had a lot of success in recent transaction this quarter, you called out, that was $60 million TCV, the enterprise space. And my observation at DASH is a lot more big logos are consolidated. So how do you think about Datadog's penetration from a logo perspective in the enterprise and for the existing customer base, your penetration within that?
We're still -- if you look at our penetration, it's still quite low. So when you look at the number of enterprise, our penetration might be somewhere in the double digits, but -- and that -- and the penetration -- increased penetration will come from two things. One, we're pretty early in the cloud migration. So we still have tons of enterprises that are pretty immature and the vast majority of their infrastructure is legacy infrastructure. So that's a wave we're riding, and we think it's a very, very long wave.
Second, what we're doing is we're trying to consolidate. We think we have a very, very compelling value proposition to consolidate the different parts of the observability stack onto Datadog. Don't forget, we didn't have APM or logs when some of these other vendors established their position. So by definition, we couldn't have had those businesses. So we're going through a consolidation cycle. And I think the third aspect of it is to expand our enterprise motion in a number of ways. First of all, slicing and dicing into key accounts, large customers, that might be many years of working on that customer. Then majors, which would be largest customers, and we're working on cross-product adoption and cross-business adoption, and then a hunting [ crew ]. So we've gotten, I think, smarter about that. And there's a geographical expansion that we're pursuing.
There have been some markets where we arrive relatively later to the game, and we did things in a more centralized way, and we're establishing presence in some of those markets.
Yes. Should I think of it relatively closely associated with the go-to-market investment priority this year to being enterprise?
It's -- yes, I would say it's prioritized towards enterprise, including channels and things like that. I would say the nonenterprise or SMB is focused on new markets where we didn't have a presence, I think, Brazil, India, non-Japan and Asia. But our -- sort of our EMEA and our Americas presence is more mature in commercial SMB.
Yes. And a couple of your competitors support self-manage on-prem deployment. Is that a barrier or something that you would potentially address longer term to really drive full consolidation for some enterprises?
Yes. I think you're going to have -- you're always going to have in the very largest enterprise matching up of the choices for the tools to the business activities. So I don't think you're going to have the monitoring of on-premise workloads go away. But I think we are thinking about either how to slice or dice the packaging pricing of the monitoring of on-premise workloads, which may not be a storage or computational intense and maybe should be priced differently. And the possibility of having more dedicated instances. We're looking at it. I don't think it's where the center of the company is going, but we're looking at it as a possibility.
Right. We have a couple of minutes left. I want to survey the room to see if there's any questions out there. All right. here is one.
How do you look at the competitive environment on open source?
It's been the same as it's been for a while. There's been an impetus towards buying a system like Datadog, meaning the revenues in open source have not been growing as fast as Datadog. But there are always some places that want to combine open source with the system or want to try to in-source. I would say it hasn't become more intense in the last few years.
Okay. Maybe last one, David, financial question. Just margins are compressing a little bit because you said you wanted to invest in capturing the opportunity. Just how do you think about the longer-term growth versus margin trade-off further out?
Yes. I mean we stick to what we have said in our Investor Day, which is our long-term target is 25% plus and with free cash flow 200, 300 basis points higher. We've already proven we can get there. I think this is really a situation where some companies are still proving their economic. We've proven we can become very profitable. So really for us, it's identifying good investments that we think can compound the top line. There are a lot of them out there. And the way we're looking at it is being disciplined, prioritizing them with trying to meet our obligations in profitability and continuing to improve. We have a profitable business, but not leaving on the cutting room floor growth opportunities. And that's how we do it. It's a balance. I think we've been good at it, and we'll continue to balance those two things.
And two quick ones. As a CFO of a software company whose job it is to create software. How much software in 3- to 5-years, pick your time frame, is written by AI? Question 1. Question 2, if you see productivity gains from cursor tools and stuff like that, do you ring the register on those savings? Or do you just deliver more products?
Well, we're going to -- I think we've been clear. We're going to deliver more product right now. I think that might have to do with the fact that the productivity gains are there, but not proven out completely. I wouldn't be a CFO unless I wanted to have metrics on productivity, and I wanted to match that up with the demand for product and product enhancements. So I think we'll eventually get to some potential savings, but I think we'll -- in the near term, we'll try to use that to sort of get our products out the door faster. I'd like to see -- once everyone gets comfortable, I'd like to see metrics and proof my kind of person and see where we go from there. I think there's opportunity, but the opportunity still needs to be realized.
And how much code written by AI? Best guess.
That's a good -- I don't know that. That's a good question. I don't know.
Well come back next year and have better answer.
Yes. I do not know.
All right. Let's give it a round of applause for David. Thank you so much.
Thanks a lot. Thank you.
David, appreciate it so much.
Thanks a lot. Thanks for inviting us.
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Datadog, Inc. — KeyBanc Capital Markets Technology Leadership Forum
Datadog, Inc. — KeyBanc Capital Markets Technology Leadership Forum
🎯 Kernbotschaft
- Kurz: Datadog positioniert sich als umfassende Observability‑ und Sicherheitsplattform für moderne Cloud‑Workloads; Management betont gezielte Investitionen in Produkt, Go‑to‑Market (Vertrieb) und AI‑Funktionen, um langfristiges Wachstum zu beschleunigen.
⚡ Strategische Highlights
- Investitionen: Erhöhte R&D‑ und GTM‑Ausgaben nach einer Anpassungsphase; Fokus auf Enterprise‑Penetration und Kanalaufbau.
- AI‑Strategie: Dreifacher Ansatz — Monitoring von AI/LLM‑Workloads, AI‑Features im Produkt (Bits AI für Service Management, Dev/ Security) und interne Produktivitätsversuche.
- Security & M&A: Security‑Umsatz >$100M erwähnt; gezielte, meist kleine Technologie‑Zukäufe (z.B. Eppo, Metaplane) zur Beschleunigung der Roadmap.
🔭 Neue Informationen
- Konkretes: Keine neue finanzielle Guidance; Management nennt operative Prioritäten: Security‑GTM‑Aufbau, Monetarisierungs‑Tests für Bits AI und skalierte Nutzung von Flex/Frozen Logs zur Kostenkontrolle.
❓ Fragen der Analysten
- AI‑Monetarisierung: Wie wird Bits AI bepreist? Management testet Modelle (pro Investigation/Activity oder SKU‑Bündel) — keine finale Entscheidung.
- Security‑Go‑to‑Market: Warum jetzt? Produktreife (Cloud SIEM etc.) erlaubt Ausbau; Fokus auf andere Käufer, Channels und Implementierung.
- Margen vs. Wachstum: Ziel bleibt >25% (langfristig) mit Free‑Cash‑Flow ~200–300 Basispunkte darüber; Management betont disziplinierte Priorisierung, beantwortete Detailfragen zu Einsparungen durch AI nicht konkret.
⚡ Bottom Line
- Implikation: Der Auftritt signalisiert ein Unternehmen in einer Investitionsphase: klare Wachstumshebel (AI, Security, Enterprise), frühe Monetarisierungsversuche und gleichzeitig die Bestätigung langfristiger Profitabilitätsziele — kurzfristig Trade‑off zwischen Wachstum und Margen; mittel‑ bis langfristig erhöhte Adoptions‑ und Cross‑sell‑Chancen.
Datadog, Inc. — Q2 2025 Earnings Call
1. Management Discussion
Good day, and thank you for standing by. Welcome to the Q2 2025 Datadog Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Yuka Broderick, SVP of Investor Relations. Please go ahead.
Thank you, Didi. Good morning, and thank you for joining us to review Datadog's Second Quarter 2025 Financial Results, which we announced in our press release issued this morning.
Joining me on the call today are Olivier Pomel, Datadog's Co-Founder and CEO; and David Obstler, Datadog's CFO. During this call, we will make forward-looking statements, including statements related to our future financial performance, our outlook for the third quarter and the fiscal year 2025 and related notes and assumptions, our gross margins and operating margins, our product capabilities and our ability to capitalize on market opportunities.
The words anticipate, believe, continue, estimate, expect, intend, will and similar expressions are intended to identify forward-looking statements or similar indications of future expectations. These statements reflect our views only as of today and are subject to a variety of risks and uncertainties that could cause actual results to differ materially.
For a discussion of the material risks and other important factors that could affect our actual results, please refer to our Form 10-Q for the quarter ended March 31, 2025. Additional information will be made available through our upcoming Form 10-Q for the fiscal quarter ended June 30, 2025, and other filings with the SEC. This information is also available on the Investor Relations section of our website along with a replay of this call. We will discuss non-GAAP financial measures, which are reconciled to their most directly comparable GAAP financial measures in the tables in our earnings release, which is available at investors.datadoghq.com.
With that, I'd like to turn the call over to Olivier.
Thanks, Yuka, and thank you all for joining us this morning to go through our results for Q2. Let me begin with this quarter's business drivers. Overall, we saw trends for usage growth from existing customers in Q2 that were higher than our expectations.
We experienced strong growth in our AI native cohort. The number of AI native customers are growing meaningfully with us as they see rapid usage growth with their products. Meanwhile, we saw consistent and steady usage growth in the rest of the business. We continue to see the overall demand environment as solid with an ongoing healthy pace of cloud migration and digital transformation, and churn has remained low with gross revenue retention stable in the mid- to high 90s, highlighting the mission-critical nature of our platform for our customers.
Regarding our Q2 financial performance and key metrics, revenue was $827 million, an increase of 28% year-over-year and above the high end of our guidance range. We ended Q2 with about 31,400 customers, up from about 28,700 a year ago. This includes about 150 new customers from our EPO and MetaPlan acquisitions.
We ended Q2 with about 3,850 customers with an ARR of $100,000 or more, up from about 3,390 a year ago, and these customers generated about 89% of our ARR, and we generated free cash flow of $165 million with a free cash flow margin of 20%.
Turning to platform adoption. Our platform strategy continues to resonate in the market. At the end of Q2, 83% of customers were using two or more products, the same as last year, 52% of customers were using four or more products, up from 49% a year ago, 29% of our customers were using six or more products, up from 25% a year ago and 14% of our customers were using eight or more products, up from 11% a year ago.
So our customers continue to adopt more products, including our security offerings. As a reminder, our security customers can identify, manage vulnerabilities, with code security, cloud security, and sensitive data scanner, and they can detect and protect from attacks with app and API protection, workload protection and Cloud SIEM.
We are pleased that our security suite of products now generates over $100 million in ARR and is growing mid-40s percent year-over-year. While we are pleased to achieve this milestone, we're still just getting started in selling customer products in this area with new innovations such as our Bits AI security and noise.
Moving on to R&D. We held our DASH user conference in June, where we announced over 125 exciting new products and features for our users. So let's go through some of the announcements. First, we launched fully autonomous AI agents, including Bits AI SRE Agent to investigate alerts and coordinate incident response, Bits AI Dev Agent, an AI-powered coding assistant to proactively fix production issues and Bits AI Security Analyst to triage Datadog Cloud SIEM signals.
To further accelerate our users' incident response, we announced AI voice agent for incident response, so users can quickly get up to speed and start taking action on their phones. We also announced handoff notifications that make it easy to jump straight into the relevant context and quickly communicate with our responders and status pages to enable automatic updates for customers who undergo an incident.
Second, we delivered a series of products to help customers ship better software with confidence. With the Datadog internal developer portal, developers can ship better and faster by gaining a real-time view into their software systems and APIs with the software catalog by provisioning infrastructure, scaffolding new services and managing code changes and deployments with self-service actions and by following engineering and readiness standards with scorecards.
We launched a Datadog MCP server to enable AI agents to access telemetry from Datadog and to act as a bridge between Datadog and MCP compatible AI agents like OpenAI Codex, Cursor and Claude Code by Anthropic. We work together with OpenAI to integrate our MCP server within the OpenAI Codex CLI, and the Datadog Cursor extension now gives developers access to Datadog tools and observability data directly within the Cursor IDE.
Third, we are reimagining observability to meet our customers' increasingly complex needs. Our APM latency Investigator formulates and explores hypothesis in the background, helping teams to quickly isolate root causes and understand impact without combing through large amounts of data.
Proactive app recommendations help users stay ahead of growing system complexity by analyzing APM data to detect issues and propose fixes before they become problems. We announced a Flex Frozen tier, so customers can keep logs in fully managed storage for up to 7 years and be able to search without data movement or rehydration.
Archived search now enables teams to query archive logs directly in cloud storage like Amazon S3 bucket or in the Flex Frozen tier, and Datadog now supports advanced data analysis features within notebooks.
Fourth, our security products cover new AI attack vectors across the application, model and data layers. At the AI data layer, sensitive data scanner can now prevent the leakage of sensitive data and training data as well as LLM prompts and responses. At the model layer, we help secure against supply chain attacks in open source models and prevent model hijacking attacks. At the application layer, we help prevent prompt injection attacks and data poisoning in run time.
And finally, we showcased our new end-to-end AI and data observability capabilities. Engineers and machine learning teams can use GPU monitoring to gain visibility into GPU fleets across cloud, on-prem and GPU-as-a-service platforms such as CoreWeave and Lambda Labs.
With AI Agent console, enterprises can monitor the behavior and interactions of any AI agent used by their teams. We now offer LLM observability experiments to help understand how changes to prompts, models or AI providers influence application outcomes.
We added a new agentic flows visualization to LLM Observability to capture and understand the decision path of AI agent. And last but not least, and accelerated by our recent acquisitions of MetaPlan, Datadog now offers a complete approach to data observability across the entire data life cycle from iteration to transformation to downstream usage.
So we continue to relentlessly innovate to solve more problems for our customers. In doing so, we are being rightfully recognized by independent research, and we are pleased that for the fifth year in a row, Datadog has been named as a leader in the 2025 Gartner Magic Quadrant for Observability platforms. We believe that this validates our approach to deliver a unified platform, which breaks down silos across teams.
Now let's move on to sales and marketing. We had a number of great new logo wins and customer expansions this quarter. So let's go through a few of those. First, we signed a 7-figure annualized expansion in a 3-year contract worth more than $60 million with one of the world's largest banks. This company believes getting to the cloud is essential, so they can use AI on their extremely rich dataset to improve how they manage risk and serve their customers. They are using Datadog as their strategic cloud observability platform, and they continue to migrate more applications to the cloud.
This customer is expanding to 21 Datadog products with thousands of users who log into the Datadog platform every month. Next, we signed a 7-figure expansion to an 8-figure annualized contract with a leading U.S. insurance company. Datadog is supporting this customers' efforts to consolidate observability tools and expand their cloud-based products. By adopting Datadog, they are experiencing fewer and less severe incidents with estimated savings of over $9 million per year in incident response costs and improving more than 100,000 customer transactions that would otherwise be impacted every year.
With this expansion, this customer will adopt 19 Datadog products and will consolidate a couple of dozen tools across multiple business units. Next, we signed a nearly 7-figure annualized expansion with a leading American media conglomerate. This customer has about 100 observability tools across more than 300 business units, and this tool fragmentation has resulted in inefficiencies, in extra costs and lost engineering time. They are expanding to 21 Datadog products, including all of our security products and replacing their paging solution with Datadog On-Call and Incident Management.
Next, we landed a 7-figure annualized deal with leading Brazilian e-commerce companies. This customer's previous observability vendor was unable to support them as they moved to newer software platforms and modern cloud infrastructure. By replacing this tool with Datadog, the company was able to gain full visibility into its cloud tech SaaS and saw significant improvements in application stability and incident resolution times. This customer will start with 7 Datadog products, including Flex Logs.
Next, we landed a 7-figure annualized deal with the delivery app of a major American retailer. This customer found our RUM and error tracking products to be immediately valuable, finding an issue on the first day of their Datadog trial that they hadn't identified after months of searching with their old tool. By adopting Datadog with 7 products to start, this customer will consolidate half a dozen tools while meeting their PCI compliance requirements.
Finally, we welcome back a leading U.S. mortgage company in a nearly 7-figure annualized deal. This customer has moved to using a dozen open source disconnected tools, which led to fragmented visibility, and fatigue and poor customer experience. In returning to Datadog, they plan to adopt 6 products, including replacing their paging system with Datadog On-Call. And that's it for another productive quarter from our go-to-market teams who are now very hard at work on a busy Q3.
Before I turn it over to David for a financial review, I want to say a few words on our longer-term outlook. There is no change to our overall view that digital transformation and cloud migration are long-term secular growth drivers of our business. As we think about AI, we are incredibly excited about our opportunities. First, AI is a tailwind for Datadog as increased cloud consumption drives more usage of our platform. Today, we see this primarily in our AI native group of customers who are monitoring their cloud-native applications with us. There are hundreds of customers in this group. They include more than a dozen that are spending over $1 million a year with us and more than 80 who are spending more than $100,000, and they include 8 of the top 10 leading AI companies.
While we know there's a lot of attention on this cohort, we primarily see it as an indication of what's to come as companies of every size and every single industry incorporate AI into their cloud applications, and we continue to see rising customer interest for next-gen AI observability and analysis.
Today, over 4,500 customers use one or more Datadog AI integrations. Second, next-gen AI introduces new complexity and new observability challenges. Our AI observability products help our customers gain visibility and deploy with confidence across their entire AI stack, including GPU monitoring, LLM observability, AI agent observability and data observability, and we will, of course, keep innovating as the AI landscape develops further.
Third, we are incorporating AI into the Datadog platform to deliver more value to our customers. As I discussed earlier, we launched Bits AI SRE Agent, Dev Agent and Security Agent. We are seeing very good results with those with more improvements and new capabilities to come.
Finally, as a SaaS platform focused on our customers' critical workflows, we have a large volume of rich clean and detailed data, which allows us to conduct groundbreaking research. A great example of that is our Toto, foundational model for time series forecasting, which shows state-of-the-art performance on all benchmarks, even going well beyond specialized observability use cases, and you should expect to see more from us on that front in the future as well as taking novel research approaches and models straight into our products to improve customer outcomes.
So we are extremely excited about our progress so far against what we expect to be a generational growth opportunity. In other words, we're just getting started. And with that, I will turn it over to our CFO. David?
Thanks, Olivier. Q2 revenue was $827 million, up 28% year-over-year and up 9% quarter-over-quarter. Now to dive into some of the drivers of this Q2 revenue growth. First, overall, we saw trends for usage growth from existing customers in Q2 that were higher than our expectations. This included strong growth in our AI native cohort as well as usage growth from the rest of the business that was consistent with recent quarters amidst a healthy and steady cloud migration environment.
We saw a continued rise in contribution from AI native customers in the quarter who represented about 11% of Q2 revenues, up from 8% of revenues in the last quarter and about 4% of revenues in the year ago quarter. The AI native customers contributed about 10 points of year-over-year revenue growth in Q2 versus about 6 points last quarter and about 2 points in the year ago quarter.
Now as previously discussed, we do see revenue concentration in this cohort in recent quarters. But if we look at our revenue without the largest customer in the AI native cohort, our year-over-year revenue growth in Q2 was stable relative to Q1.
We remain mindful that we may see volatility in our revenue growth on the backdrop of long-term volume growth from this cohort as customers renew with us on different terms and as they may choose to optimize cloud and observability usage over time.
As you heard from Oli, we continue to believe that adoption of AI will benefit Datadog in the long term, and we believe that the growth of this AI native customer group is an indication of the opportunity to come as AI is adopted more broadly and customers outside the AI native group begin to operate AI workloads in production.
Now regarding usage growth by customer segment. In Q2, our year-over-year usage growth was fairly similar across segments. relative to previous quarters as SMB and mid-market usage growth improved in Q2, while enterprise customer usage growth remained roughly stable. Note that we are excluding the AI native cohort for the purposes of this commentary, and as a reminder, we define enterprise as customers with 5,000 or more employees, mid-market as customers with 1,000 to 5,000 employees and SMB as customers with less than 1,000 employees.
Regarding our retention metrics, our 12-month trailing net retention percentage was about 120 higher than the high 110s last quarter, and our trailing 12-month gross revenue retention percentage remains in the mid- to high 90s.
Now moving on to our financial results. First, billings were $852 million, up 20% year-over-year, and remaining performance obligations, or RPO, was $2.43 billion, up 35% year-over-year. Our current RPI growth was in the low 30s year-over-year, and our RPO duration was up slightly year-over-year.
As previously mentioned, we continue to believe that revenue is a better indication of our business trends than billings and RPO as those can fluctuate relative to revenue based on the timing of invoicing and the duration of customer contracts.
And now let's review some of the key income statement results. Unless otherwise noted, all metrics are non-GAAP. We have provided a reconciliation of GAAP to non-GAAP financials in our earnings release. First, gross profit in the quarter was $669 million for a gross margin of 80.9%. This compares to a gross margin of 80.3% last quarter and 82.1% in the year ago quarter.
As we've discussed in the last call, we saw an increasing impact of our engineers' cost savings efforts throughout this quarter as they delivered on cloud efficiency projects. And we are continuing our focus on cloud efficiency and believe that we have further opportunity for gross margin improvement in the second half of the year.
Our Q2 OpEx grew 30% year-over-year, up from 29% last quarter. As we've communicated over the past year, we plan to grow our investments to pursue our long-term growth opportunities, and this OpEx growth is an indication of our execution on our hiring plans. Q2 operating income was $164 million for a 20% operating margin compared to 22% last quarter and 24% in the year ago quarter. Within that, as we've noted, we held our DASH user conference in June. And as expected, the event cost $13 million.
We also experienced a rising impact from the weaker dollar and absorbed $6 million of negative FX impact during Q2. Excluding those expenses, operating income would have been 22% in Q2 or 200 basis points higher, and now turning to the balance sheet and cash flow statements. We ended the quarter with $3.9 billion in cash, cash equivalents and marketable securities, and our cash flow from operations was $200 million in the quarter.
After taking into consideration capital expenditures and capitalized software, free cash flow was $165 million for a free cash flow margin of 20%, and now for our outlook for the third quarter and the remainder of fiscal 2025.
First, our guidance philosophy overall remains unchanged. As a reminder, we base our guidance on recent trends observed and apply conservatism on these growth trends. For the third quarter, we expect revenues to be in the range of $847 million to $851 million, which represents a 23% year-over-year growth.
Non-GAAP operating income is expected to be in the range of $176 million to $180 million, which implies an operating margin of 21%, and non-GAAP net income per share is expected to be $0.44 to $0.46 per share based on approximately 364 million weighted average diluted shares outstanding.
For fiscal 2025, we expect revenue to be in the range of $3.312 billion to $3.322 billion, which represents a 23% to 24% year-over-year growth. Non-GAAP operating income is expected to be in the range of $684 million to $694 million, which implies an operating margin of 21%, and non-GAAP net income per share is expected to be in the range of $1.80 to $1.83 per share based on approximately $364 million average diluted shares.
Some additional notes on our guidance. We expect net interest and other income for fiscal 2025 to be approximately $150 million, and due to the impact of the recent federal tax legislation, we now expect cash taxes for 2025 to be about $10 million to $20, we continue to apply a 21% non-GAAP tax rate for 2025 and going forward, and finally, we expect capital expenditures and capitalized software together to be 4% to 5% of revenues in fiscal year 2025.
To summarize, we are pleased with our execution in Q2, including the many products and features we launched at DASH. We are well positioned to help our existing and prospective customers with their cloud migration and digital transformation journeys, including their adoption of AI. I want to thank all Datadogs worldwide for their efforts. And with that, we'll open the call for questions. Operator, let's begin our Q&A.
[Operator Instructions]
And our first question comes from Raimo Lenschow of Barclays.
2. Question Answer
Perfect. Two quick questions from me. Olivier, like you talked about the AI contribution and slowly broadening out. How should we think about it in terms of when this goes much broader into inference, et cetera? So does that everyone like Barclays, JPMorgan, et cetera, they all kind of need to do more around observability because they're going to do more inference, et cetera.
So in a way, like OpenAI, et cetera, is just setting the scene for future? And what do you think about the market opportunity there? And then, David, in the second half of last year, you hired a lot of extra sales guys. Can you talk a little bit about that ramp and where they are in their productivity curve?
Yes. On the AI opportunity, so there's really multiple layers to it. The first layer is largely what we see today, which is, companies that are running their inference stack and the application around it, in cloud environments. So that's the case of the model makers or if you think of the companies that are doing coding agents, things like that. That is what we see today, and it looks a lot like normal compute. So you have normal machine CPUs, some GPUs, quite a few other components, databases, web servers, things like that. So that's the bulk of what we see today. And there's going to be more of it as the AI applications come into production. There are more specialized inference workloads and even training workloads in some situations that rely on instrumenting GPUs. And for that, we have a new product out there that does GPU monitoring that we announced at DASH. But all that I would call the infrastructure layer of AI.
Then on top of that, there's new problems in terms of understanding what the applications themselves are doing and the applications are largely nondeterministic anymore. They either are run by a model that is nondeterministic by nature or they run in code that was not as carefully written as it used to be.
It's not completely written by humans, just largely written by AI agents, and as a result, you also need to spend a lot more time understanding how that code is working and that largely happens in production. So that's a brand-new area of observability, which is how do you deal with applications that have not been completely defined in development and that have to be evaluated in production.
And what we think is the whole market is going there, not just the AI natives, the AI natives are definitely doing that today, both applications are running on models and code that has been largely written by agents, but the rest of the market is going there, and the best proof point you see of that is the very, very broad adoption today, both of the API gated AI models and of the coding agents, which you see in every single large enterprise today.
Yes. And as to sales capacity, we have been successful in increasing both our number of salespeople and our ramp sales capacity. We started that, as you said, in the last part of 2025, and we are seeing evidence of that through our new logo production and our pipeline. We need to, as we talked about previously, go through the ramping of that, but in looking at the size and productivity and performance, we see some good signs that, that core capacity is becoming productive.
Our next question comes from Sanjit Singh of Morgan Stanley.
Congrats on the really stellar results this quarter. David, when I look at the guide, I mean, this is probably one of the more impressive guides coming out of Q2 that I've seen in a couple of years. If I square that against the commentary that you guys made on the AI native cohort that, look, there could be volatility from this cohort.
When I try to put those two together, the guidance is really strong, and so when I think about that potential risk, is it fair to assume that it's not something that you're seeing right now and may come to play later on down the road because the guidance seems really strong. It doesn't seem to -- at least on the face, doesn't seem to anticipate that much volatility from the AI native cohort.
Yes. I think we gave metrics indicating that based on what we saw in the quarter and we're seeing now that the AI cohort continues to grow quite rapidly, and we're winning a good market share in that, and so how we incorporate that into the guidance is, as we discussed previously, we know that there might be volatility in usage or in -- as we negotiate contracts in unit rates, and so therefore, we adopt conservative assumptions as to that performance in the remainder of the year. It's not something, as you can tell from the growth metrics that we see yet in our results, but as we learned in the previous cycle with cloud natives, there can be volatility, and we want to make sure we incorporate that in our guidance.
Perfect. And then, Olivier, with the new security disclosures, congrats on crossing the $100 million threshold. Is there any sort of change in the buying behavior? There's been consolidation in the industry. You guys have been advancing your portfolio quite significantly. You guys have fully autonomous security agents. What's your prospect for this pool of the business, this part of the business to drive growth for the balance of the year and going into 2026?
Yes. So we have a very good product set, and we mentioned we have three different products in there. There are a couple of those products that are really, I would say, reaching an inflection point in terms of what they're doing on the customer side.
When I think of where we're successful today in security, we're very successful at getting broad adoption, like a large number of customers, a few customers that are spending $1 million plus on security with us. So we're good with the -- we're very happy with the proof points we have there.
What we haven't done very well yet is getting standardized adoption wall-to-wall in large enterprises, and that's the next focus for us on the security side, and some of that is product work, but a lot of it is a few customizations to go-to-market there, so we get better at selling enterprise-wide security top down, which is not something we have done a lot of in the past. So that's sort of where we are as a product.
So happy with where we are. A lot of groundwork has been done on the product side, but there's quite a bit more work to be done and a ton more opportunity in front of us. So we are -- that's why we're focusing on it.
And our next question comes from Kash Rangan of Goldman Sachs.
This is Matt Martino on for Kash Rangan. David, you called out enterprise consumption volatility last quarter. It sounds like that may have been consistent this time around while SMB continues to improve. So could you perhaps characterize any discernible trends between these two customer demographics? What went right relative to your expectations heading into 2Q and really how that informs your second half guide?
Yes. I think broadly, we're calling out that the usage trends across the segments were roughly consistent with the previous quarters. We said we did see some more concentrated. This is not a comment about AI. This is a comment about enterprise take, less consumption relative to a spike, but we saw that stabilize, and we've seen small, but gradual improvement of the SMB as a result of their usage of our products.
And our next question comes from Mark Murphy of JPMorgan.
Congrats. So Olivier, I actually wanted to ask you about Toto and BOOM, those announcements. It looks like you're bringing very serious AI research to a space where it is applicable and opening it up very broadly, the size of the dataset is vast. I'm curious what type of response do you expect to see here? And just help us understand maybe how that can sustain growth in future years? And then I have a quick follow-up for David.
Look, we think there's so much opportunity in automation with autonomous AI agents. Like we really broke it out in three different categories so far. One is the SRE and responding to alerts and investigating alerts and remediating those issues.
Second one is coding, fixing issues that we find in the code that happened in production and verifying these fixes ourselves. And the last one is security, investigating security signals on our own so that customers don't have to do that themselves.
There's so much I missed and that can happen there. A lot of it is going to depend on great research, which is why we built a research team and which is why we developed and released with Openwave research models already. Of course, the next step after releasing these research models is to incorporate them into the product. So that's also one of the things we're working on right now, but there's just so much opportunity in front of us there that we're -- at this point, we're happy we got a great start.
We got fantastic results in our first release, research output is really like a state-of-the-art model that beats every single other model in a category that has seen quite a bit of action over the years, time series forecasting is -- has very wide applicability in a lot of different domains. So I think we -- it shows that we can perform at the highest level there, and I think it's a great sign of things to come in terms of AI automation and AI agents.
Okay. And then, David, we keep pointing out that Datadog is one of the only software companies that's investing seriously in headcount growth and it feels like that is paying top line dividends pretty tremendously today. We noticed the R&D spending is up noticeably in Q2.
Just wondering what are the mechanics that are driving that on the R&D line? And then the flip side is what's allowing you to guide operating income so much higher in Q3 than you had guided that for Q2?
Yes. In R&D, as we talked about, we had an aggressive investment plan, and we've been able to execute, and I think our recruitment -- credit to our recruitment team, we've been able to get people in the door, the right people earlier in the year.
There are some things within that around FX that weigh a little bit on it because, as you know, we do have a significant R&D center in Paris, but I think the overall trend is the execution and recruiting.
We talked about some of the factors in Q2 that caused the operating income to increase greater to increase at a rate of 36%, and some of those are things like the timing of DASH. We talked about $13 million, the FX, and I think that we have good line of sight on the drivers in R&D, both in terms of -- as we talked about and some of the operating expenses are -- have some seasonality in it.
The one thing I would add, which is that we also are spending more on AI training and inference in R&D if you compare to past years in R&D and the output of that is things such as Toto or the next versions of it that we're training right now and experiments we're running to train agents, run simulations to train agents and things like that. You shouldn't expect the overall picture of our R&D investment to change in the future, although I think we expect the same envelope to be what we use moving forward.
Yes. I'll add that and really call out to our R&D team and our FinOps that we said last quarter that we were going to focus on how we use cloud. That applies to both the gross margin. And as you know, we dog-food. We use a lot of our applications internally, and we were quite successful in Q2 in that run rate, we expect to continue forward in optimizing our cloud usage, which is -- will have an effect on the margins and the OpEx growth rates as we proceed through the year.
And our next question comes from Koji Ikeda of Bank of America..
We all see that the second quarter was really, really strong. Guidance for 2025 looks really, really great. And so I wanted to ask you about contract visibility. How are you feeling about contract visibility, specifically with your large AI native customers? I have to imagine you're very close to these customers and having lots of conversations with them. And so I know there is some concern about there. And David, you mentioned potential volatility. So I really want to ask about how you're feeling about contract visibility.
I mean, look, we can't really speak about any specific customers. As a reminder, any individual customer can do whatever they want. They are the heroes of their own stories, and we can't really speak for them. I would say we have strong product engagement from our top customers in general. We are working on making it -- making Datadog the very best platform for every company at any scale, including scale that have never been seen before in companies with high growth, and I would say it's about it.
When you look at the way we forecast the business, remember that we have overall extremely high retention product. For most customers, it's not rational to do it themselves, build their own solutions. We have many customers who did churn to build themselves, who come back afterwards, and we named one on the call today. So we feel confident about the way we forecast the business and the mid- to long term there.
Of course, as we renegotiate with customers, as they increase volume, et cetera, et cetera, what typically happens is we see short-term drops and long-term growth in the revenue associated with them, and that's the way we've always operated.
And I did have a follow-up on security, and so it sounds -- I mean, great to hear about the milestones, $100 million, growing 40%, and so thinking about the product set, how are you thinking about expanding the capabilities from here? Are you focused on more organic, inorganic? And maybe an update to your M&A philosophy. I mean, I guess the question here is, are you willing to go much bigger to supplement your security strategy?
Look, we're looking at a number of different things in security that there's a lot of companies out there. There's a lot of product areas we cover already and a lot of more product areas we can cover. It's also a space where you need to cover a lot of the -- how we call them, boring must-have table stakes features on one end, but also there's quite a bit of investment in the future with the way the whole field is being disrupted with AI. So there's quite a bit of work to be done there. You should expect us to do more M&A around that as we do in the rest of the business as there is a lot of assets out there, and there's a lot of opportunities to grow.
And our next question comes from Karl Keirstead of UBS.
Okay. Great. Maybe I'll direct this to David and link the AI native exposure to margins. So David, now that the AI natives are 11% of Datadog's revenue mix, I think it's fair to ask whether the revenues from that cohort are coming at similar margins as the rest of the business? Or do you think that this could be even short term, a modest source of margin pressure?
Yes. I would say like we talked about last quarter, this isn't about the AI and margins, the AI cohort versus non-AI cohorts. We price based on volume and on term. So to the extent you would have an AI customer who's doing much the same things as our other customers in the use of the product, has similar volumes and similar terms to the non-AI, it would be similar margins.
To the extent that we have a larger customer in there, given our price grids, that customer would get a better discount. That's the way we've always priced. So it really is related to customer size rather than AI native or non-AI native.
And with a bit of it in commercial, so we did see, as we mentioned last quarter, we were seeing gross margins going down a little bit further than we would like them to. So what happened is we task our engineering teams with optimizing the cloud usage, which goes across all of our customer base.
What we did is, we turned to our own product, we turned to our cloud cost management product and our profiling product largely, and then we, in a matter of months, will really turn up like substantial improvements, savings on our bills and improvements in performance and efficiency of our systems, while we're still shipping new features, and that's something that we're working right now to bring to all of our customers so they can get the same effect and they can see their margins go up as well.
Got it. And maybe the natural follow-up there is, David, you mentioned that you're optimistic about gross margins in the second half. Is that because of what Olivier just mentioned? Or are there some other drivers you have in mind?
No, it's because of what Olivier mentioned. So we said we were engaging in these efforts. And as we were more successful in the quarter, we will be carrying that run rate forward, which wasn't fully in Q2 as well as using what Olivier mentioned, using cloud cost management and our projects to have further opportunities going forward. So it's really about our progress and pace, which has been successful in our cloud efficiency going forward.
And our next question comes from Mike Cikos from Needham.
I just wanted to double back on the enterprise segment, and just -- this is for Oli. But if I'm thinking about it, I know that we have the enterprise demonstrating the stable growth. Is it fair to assume -- like is the analogy for enterprises who are more traditionally using CPU versus the AI native companies are growing investment in GPUs? Is it analogous to like 15 years ago where we saw, hey, on-prem continues to see investment, but maybe more dollars are going towards cloud. Is that like a fair analogy when we think about what sort of behavior is exhibited by these different customers and where Datadog is headed?
I don't know if you can say it exactly this way because at the time, the on-prem versus cloud is tended to be different customers, whereas today -- sorry, this tended to be the same customers, whereas today, like the AI natives and the enterprise are different companies altogether.
I think the main difference is the AI natives have businesses that are growing very, very fast and infrastructure that are growing very, very fast themselves, whereas the enterprises are still going through a controlled migration from on-prem into the cloud, and the rate there is more limited by their bandwidth to undergo that migration as opposed to being driven by an explosion of traffic on the demand side for them.
If I look at our enterprise segment in general, we see great trends in terms of the bookings, in terms of new products attached, new customers, things that these customers are buying from us that are net new, but we see that the usage growth is a bit more moderate than that at this point, and I think that speaks to the bandwidth on their end just to move the workload and to go fast there.
And that relates in part to the fact that a lot of the attention is spent on figuring out what AI technologies they're going to adopt and how they're going to ship these AI applications into production.
Overall, we see that rate as stable. So we think this is healthy, but we think this is -- we think we will see more growth from these enterprise customers as they actually get into production with the AI applications in the future.
Understood, and congrats on the security. I didn't want to leave hanging. I don't know if we got commentary on it, but could we please get an update on Flex Logs? I know it was a shining star if I go back a quarter ago, but just wanted to see how progress is tracking on the Flex Log side of the house.
Yes. All of the big deals with enterprise customers now involve Flex Logs in some form, and that's a story that resonates very well when we -- especially when we have customers that want to migrate from legacy solutions from logs. So there's a number of things that we're working on with them, in particular, making sure the migration is painless for them, that there's a number of things that we are investing in on that side.
But Flex Log is a big draw for them as it really changes the picture economically and the predictability of the observability cost for them, which is a major concern for data-intensive observability such as logs.
And our next question comes from Jake Roberge of William Blair.
There's obviously been a lot of talk about AI natives around the business. I know you've talked about the potential for optimization for several quarters, but we continue to see really strong growth in that segment. So if you were to see optimization, when would you expect that to happen? And as you get a wider swath of customers in that AI native cohort, do you think you're at the place where you could actually digest an optimization by one or two of those customers?
Well, I mean, look, if I knew when it was going to happen, I would tell you. The nature of our customers is they grow, they have their own businesses to run. They have their own constraints. We're here to help them deliver their services, and that's what we work on every single day. Now every now and then, there's a renegotiation, a renewal on occasions for customers to figure out what they need to optimize and what they need to do for the future. But we never know whether it's going to happen this quarter, next quarter, in three quarters next year, never. That's really hard to tell.
Okay. That's helpful, and then could you also talk about the uptake and feedback that you're getting for your own AI solutions like Bits AI, the new observability agents? And when do you think those could really start layering into the model?
Yes. So I mean the initial response to the AI agents is really pretty positive. So the AI's actually works surprisingly well. I mean if you think of how far the technology has grown in a number of a couple of years, and so right now, we're busy basically shipping it to as many customers as we can and enabling the customers with it, and that's a big area of focus in the business as well.
I think it was developed by a fairly small team, the actual product that we ship, and now we're busy scaling that up as fast as we can so we can serve all those customers. That's the core focus of the business today. So the initial response is very positive. We've had customers purchase it pretty quickly in their trials, and so we feel very good about it.
And our next question comes from Brent Thill of Jefferies.
David, just on the quota-carrying rep capacity, I know you've been investing aggressively ahead of the curve. But when you think about 2025, are you accelerating that count based on the great results you've seen? Are you digesting that count given those reps are on board? Just give us a sense and flavor of what that quota rep count looks like through the rest of the year, and if you can shape the year how that looks versus '24.
Yes. What we're doing is we're executing the plan we entered the year with. We knew -- I think we said that we had underinvested in go-to-market and looked at that with the white space, et cetera, and I would say we're successfully executing that. The plan was a little more front weighted given our appetite for taking advantage of that opportunity, but we're executing that, and we will look at the -- towards the end of the year as we plan for next year on the metrics around that and try to calibrate how we look at that growth next year.
Okay. And Olivier, I'm just curious, many CEOs are either holding headcount flat or down. We've seen Meta headcount down from 2 years ago, Microsoft headcount flat, others -- Palantir saying they're going to shrink headcount and 10x revenue. Do you believe you can become more efficient with fewer? Or do you think that, that model doesn't apply that you're seeing with other software companies?
I mean, look, there's definitely -- the spend is shifting a little bit on the engineering side. As I said, we compute -- we consume more AI training inference, and so that's definitely changing a bit of the balance between what you have humans do and what you offload to GPUs.
That being said, we're still completely constrained by the amount of product we can put out there. There's a ton of opportunity in every single direction we look, whether that's on the AI automation, whether it's on the security side, whether that's in the new areas, just better observability or experimentation that we're going after, and so for us, this very strong ROI in the adds that we're making at the moment.
And our next question comes from Andrew DeGasperi of BNP Paribas.
First, on the ramp-up in terms of sales capacity, would you say that's been broad-based in terms of the productivity across both international and domestic?
As we talked about previously, we have a less developed international footprint, and so our growth rate internationally is running higher. We have markets we've talked about before like Brazil and India and parts of APJ and Middle East that we have opportunities to grow our footprint. So we are executing in that way.
We're doing a bottoms-up as always. We're looking at the accounts. We're looking at the TAM, and we're looking at how much we're covering it. So that produces a result of a little more investment intensity internationally versus in North America, but there are lots of opportunities in North America as well.
That's helpful, and then on the enterprise side, I mean, given some of these reps are obviously on the ground, should we expect the number of the attach rates in terms of the 3 or 4 more products per customer sort of accelerate at this level? I know they've been ticking up about 1 point every quarter. Just wondering if that's something we should be seeing.
Well, I think broadly, we expect the trends that we've seen of landing with some of the core products in the pillars and then expanding to continue. We've -- as the platform has expanded, we've tended to land with more products, but those trends that we evidenced in the script are -- we expect to continue in the geographies.
And keep in mind, a lot of the -- so when you're in the field, it's always easy to upsell a customer than to land a new customer, and a lot of the work we're doing in territory management and in co-planning for the sales team is really to make sure that there's enough of an incentive to go and look for new customers. So we keep driving a number of new customers up as well. So there's this balance always between do you direct the sales force at upselling existing customers or landing new customers.
And our next question comes from Patrick Colville of Scotiabank.
And I guess I just wanted to say before I ask my question, congrats on the S&P 500 Index inclusion. I mean that's a really nice milestone for you guys. Look, the question we get consistently from investors is on competition. I mean you referred to your views on competition kind of tangentially in other kind of answers, but maybe more specifically, I mean, what are you seeing competitively in observability? And the one we get asked about a lot is versus Grafana and Chronosphere.
Yes. I mean, look, there's always been competition in the field. As I like to say, when I first fundraised for Datadog, the world that was coming back to me every single time with every single node I was getting from our EDCs was crowded space, and so throughout the life of the company, there's been not only incumbents that we mostly have been in the market now, but also a steady stream of new entrants that we also have year after year, have been in the market.
There's always new companies, always new folks that are building new things in observability. I think it's very attractive for engineers to build that. I would know something about it. Generally speaking, the community landscape hasn't changed much in the past 10 to 15 years, about the same.
The way we win and we will keep winning is by offering an integrated platform that solves as many problems as possible for our customers end-to-end. So we solve -- we don't just focus on one. We don't just focus on one data store, one specific brick that our customers might want to use. We solve the whole problem for them end-to-end.
And then in the long run, we win by being more innovative, by having an economic model that lets us invest more in R&D, develop more products, build the existing products into the future faster than anybody else can do and cover more adjacencies faster than anybody else can do so we can have the broadest platform. So that's the reason we win. And if you look at all of the companies you mentioned, none of them are in a position to do the same. And so that's where we're going to end up in the end.
And I think that's at the end of the call. So that would be the last question. And just to close out, I want to thank our customers for working with us to bring all of those great new products to market. So we had a lot on our plate this year. You've seen that at DASH.
It was amazing, by the way, to see all these customers and meet with them at DASH and see the reception we get for all these new products. And so I want to thank them. And I know we're working with many of them on how these products are going to be adopted and what's going to happen in Q3 and Q4. So again, thank you, and I will see you next quarter.
This concludes today's conference call. Thank you for participating, and you may now disconnect.
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Datadog, Inc. — Q2 2025 Earnings Call
📊 Quartal auf einen Blick
- Umsatz: $827 Mio. (+28% YoY), über dem oberen Ende der Guidance.
- Kunden: ~31.400 Kunden (vs. ~28.700 vor Jahr) inkl. ~150 aus EPO/MetaPlan-Akquisitionen.
- ARR: 3.850 Kunden mit ≥$100k ARR (Annual Recurring Revenue) generieren ~89% des ARR.
- Cash & FCF: $3,9 Mrd. Barmittel; Free Cash Flow $165 Mio. (FCF-Marge 20%).
- RPO & Billings: Billings $852 Mio. (+20% YoY); RPO (Remaining Performance Obligations) $2,43 Mrd. (+35% YoY).
🎯 Was das Management sagt
- AI-Wachstum: Starke Nutzung durch AI‑native Kunden; AI‑native macht ~11% des Umsatzes und trug deutlich zum Wachstum bei.
- Produktinnovation: Auf DASH >125 Features—Bits AI Agents, GPU‑Monitoring, LLM/Agent‑Observability, Flex Frozen/Archivsuche, Datadog MCP für Integrationen.
- Security‑Momentum: Security‑Suite >$100 Mio. ARR, Wachstum mid‑40s; Fokus nun auf standardisierte, unternehmensweite Adoption und ergänzende M&A.
- Kosten & Effizienz: Höhere OpEx (≈+30% YoY) durch Hiring; gleichzeitig aktive Cloud‑Effizienzprojekte zur Margenverbesserung.
🔭 Ausblick & Guidance
- Q3‑Umsatz: $847–851 Mio. (~+23% YoY).
- FY2025: Umsatz $3,312–3,322 Mrd. (+23–24% YoY); Non‑GAAP OpEx‑Ergebnis $684–694 Mio. (~21% Op‑Marge); EPS $1,80–1,83 auf ~364 Mio. verwässerte Aktien.
- Weitere Annahmen: Nettozins/sonst. Erträge ≈$150 Mio.; Cash‑Steuern $10–20 Mio.; CapEx & kapitalisierte Software 4–5% der Umsätze.
❓ Fragen der Analysten
- AI‑Konzentration: Kritik an Umsatzkonzentration im AI‑cohort; Management erkennt Volatilitätsrisiko, sieht aber weiterhin frühe, breite Opportunity.
- Margendruck: Frage, ob AI‑Revenues niedrigere Margen bringen — Antwort: Preise folgen Volumen/Term; Margeneffekte eher kundengrößenabhängig.
- GTM & Ramp: Nachfrage nach Details zur Sales‑Ramp; Führungsteam berichtet über produktive Pipeline und fortlaufende Ramp‑Effekte, ohne konkrete Zeitpunkte zu garantieren.
- Security & M&A: Analysten drängen auf Klarheit zu M&A‑Ambitionen; Management offen für Zukäufe, will aber primär Produkt‑ und GTM‑Arbeit zur Enterprise‑Adoption leisten.
⚡ Bottom Line
- Fazit: Starkes Quartal mit übertroffener Guidance, kräftigen Produkt‑Launches und solidem Cash‑Flow. Langfristiges Upside durch AI‑Adoption und Security, kurzfristig jedoch erhöhte Konzentrations‑ und Volatilitätsrisiken durch das AI‑native Segment; Beobachten: Cloud‑Effizienzfortschritte und erfolgreiche Enterprise‑Ausrollungen der Security‑Suite.
Datadog, Inc. — DASH Conference 2025
1. Management Discussion
Please welcome to the stage Datadog Chief Executive Officer, Olivier Pomel.
Good morning. I'm Olivier Pomel, Co-Founder and CEO at Datadog, and I'm really excited to welcome all of you to Dash this morning.
Now I won't be very long. If you've been with us before, you know that we prefer to do more showing and less talking. But first things first, I'd like to thank our sponsors and our partners, and you can meet them on the expo floor. I also want to tip my hat to our Datadog ambassadors for the great work they're doing with our community. And most importantly, I want to thank all of you, our users and our customers. I want to thank you for your trust and for building with us. And many of you are here today from some of the largest companies in the world as well as the top teams that are building the future of AI. So it is a truly inspirational peer group and a great opportunity for all of us to exchange and to learn from each other. And many of these stories will be shared on stage today and tomorrow, by the way.
Now as the CEO of a publicly traded software company, job #1 for me personally is to make sure that we keep investing enough in R&D. The world is being reinvented every single day. And I think we can all agree that change is happening much faster today with AI than ever before. Of course, this creates incredible opportunities for all of us. But these come hand-in-hand with an explosion of complexity and with a whole new category of risk. So our job at Datadog is to make sure that you can tame the complexity that you can get those risks out of the way so that you can happily and productively ride those technology waves all the way into success. And that is why we are so focused on building with you.
We have a lot to show you today to help you observe and understand your applications, to help you build and run them securely and of course, to help you take action or even better to do it ourselves, so you don't have to.
And to start us on that path, I'd like to invite on stage my co-founder Alexis.
Thanks, Olivier, and thank you all for joining us today at DASH. I'm really excited to show you what we've been working on. It's been almost three years since AI entered the world stage. And it may feel like an eternity to you. That's because we're all on the cutting edge of adoption whether it's using coding agents, whether it's weaving inference into applications or building infrastructure with lots of GPU. Another reason why it feels like we've been at this for a long time is that the state-of-the-art is moving so very fast.
Right now, there's a lot of focus on building better reasoning and general purpose intelligence. But as good as the general purpose models get, I think there's still a lot of room for industry-specific specialized ones. Coding models are a great example. They power the coding agents you probably use every day. Observability model are another great example or even security models, and we have been contributing to the field.
Our AI lab recently published a state-of-the-art time series foundational model. It's called Toto, and it comes with an associated benchmark called BOOM. Now what makes them special is that both are designed specifically for observability. And in the spirit of open science, we're making all this work available for free, open-weights on Hugging Face so that it can benefit you and others. I personally find a lot of promise in this work. I'm really excited.
But with any breakthrough in the field, I think the bar to clear to make all this AI truly useful keeps rising. That's at least how we think about it. So we ask ourselves, how can we apply these new techniques to make a difference in your daily work? What does it mean for AI and agents to help you observe and understand, optimize and troubleshoot, secure and remediate, not just in theory, but also in practice.
To find out, let me hand it over to Tristan.
Thanks, Alexis. Hi there. My name is Tristan Ratchford, and I'm an engineering manager here at Datadog. Last year at DASH, we showed you that Bits is capable of operating like an SRE by helping you troubleshoot and resolve your production issues. So when you monitor triggers, this will proactively launch an investigation, look across your entire Datadog environment for signal and find the root cause in minutes. And for the past year, we've been hard at work making Bits even better.
So let's take a look at some of the big changes that we've introduced. Firstly, Bits is now looking at even more of your data, like things like dashboards and deployment changes, and it's able to correlate issues across various levels of your stack using our in-house data science models. Next, Bits is now able to perform deeper root cause analysis by continually refining its investigation. Just like the Five Whys framework, Bits is continually able to ask why to reason about the root cause. As a result, Bits can now handle more complex tasks that span multiple services, tasks that could take several hours or several engineers to resolve. Finally, we've given Bits memory. You can now teach bits to remember steps that were useful and correct ones that weren't.
We've also built a data set with a massive number of real-world production alerts that we've been using to evaluate Bits performance against and to help climb on accuracy. But today, I'm excited to announce that you can enable Bits AI SRE in your account. Using Bits is like instantly adding an engineer to your team who is already familiar with your system and is on call 24/7.
But enough talk, let's see Bits in action. Let me show you how bit resolve an issue from start to finish. So at the moment you're paged, bit jumps right into action. In this case, we were paged because an endpoint on our flight query API is experiencing high latency. Bits will start its investigation by gathering context about the alert from your Datadog environment, your run books and from lessons learned from previous investigations, all in under a minute. And like you or me, Bits is pulling related telemetry from your logs, metrics, traces and more.
All right. Check this out. This is the really cool part. Now based on its initial findings, Bits will then generate a variety of hypotheses to what it thinks the problem could be and then go verify each one of them concurrently. So with our latency issue, Bits is considering the problem is due to database query timeouts, a faulty deployment in the endpoint code, slowness in the downstream service or a spike in query traffic. Bits will then go evaluate each hypothesis using your telemetry to determine if it found the root cause, if it needs to move on or if it needs to dig deeper.
For example, let's take a look at this branch. Here, Bits is hypothesizing that the latency is due to database query timeouts. Why? High DB load. Why increased API traffic. So as you can see, unlike other agents, Bits is not a black box. You can follow its reasoning every step of the way. Bits will then continue to drill down until it finds the root cause. And with our latency issue, Bit has determined that the root cause was due to the database query timeouts from that branch we looked at earlier. So right there, you can see the power of the hypothesis tree. Bits is able to simultaneously investigate multiple chains of reasoning in minutes. You get a thorough investigation every time. And every step of the way, you can dive in and look at the evidence and reasoning that went behind it. You can also make bits better by teaching it steps that were useful and correcting ones that weren't. So it's continuously learning. And just like a teammate, you can ask Bits questions about its findings or get help taking next steps. So for example, here, I'm asking who owns the flight database, so I can page that team and get help.
Finally, Bits will pipe all of its high confidence findings back to Slack or a ticketing tool of your choice. So there you have it. Bits AI SRE, a fully autonomous AI agent that's able to help you troubleshoot and resolve your production issues, 24/7, so your engineers can focus on what's important. And some of you have been using Bits in the past year and have seen great results. For example, Thomson Reuters is using Bits to accelerate how they triage issues across their global operations team. And Fanatics is using Bits to stay on top of their alerts when it matters the most, like during the Super Bowl or tomorrow's NBA final game. But now you too can add Bits to your team. Check out this link to find out more.
And now I'm going to kick it over to [ Shaw ], who's going to tell us about incident response. Thank you.
Thanks, Tristan. Hey, everyone. I'm Shaw, a product manager here at Datadog. Last year, we announced Datadog On-Call, and your response has been incredible as it quickly became our most in-demand preview to date. On-Call was pushed to general availability a few months ago, and there are over 1,000 companies using it to improve on-call processes. And we're not stopping there. We want to go beyond sending simple pages and making robotic one-way phone calls. So let's take a look at how On-Call and incident response is evolving.
Hey, Shaw, just calling to inform you about a critical latency alert on checkout. I can acknowledge it and share more details with you. can you do that?
Let's go ahead.
Sure thing. The P99 latency on checkouts has increased from 900 milliseconds to 5.5 seconds, starting about 5 minutes ago. I've acknowledged the alert, so it won't escalate any further. I also have the [indiscernible] book handy. Would you like me to share the suggested next step?
Yes. Let's get the first step. And could we also post to slack in the checkout channel has gone on.
Got it. I posted to Slack in hashtag checkout. The suggested next step is to look at the upstream payments API for any latency or errors. Want me to pull that information for you?
Yes, let's grab that.
The error rate for the payments API has climbed to 8%. It seems there was a deploy to the payments API shortly before our monitor went off. I can pull the next few steps from the Runbook.
I don't know we have team board.
No worries. Feel free to reach out if you need another pair of eyes. Let me know if there's anything I can assist with.
Thank you Bye.
That's a preview of our voice interface for incident response. In real time, you can get details of the underlying monitor, get next steps and take action even before jumping on to your computer.
Okay. So now that I've gotten all of that context from my voice AI, I'm ready to jump on to my computer and take action. So I already have a tab open to Datadog, and I see this handoff notification on the bottom left. This is for the page the voice AI just told me about. This is new for On-Call and incidents. This handoff notification lets me jump in right where I left off on the call, no more digging around for the page, the alerting monitor. It's right there when I need it.
So let's fast forward a little bit, and I've gone ahead and declared a SEV 2 incident and kicked off a coordinated response with my team members. I dock mine and I can see all the messages and graphs my teammates are posting. And what you're looking at here is not a Datadog chat feature. This is a real-time sync with Slack and soon, Microsoft Teams and Google Chat of what my teammates are already posting. Shared links and screenshots of graphs are rendered as live graphs that can be compared with anything else in Datadog. And while I'm doing this, the dock sticks with me no matter what page I'm on. It's like turning Datadog into incident mode.
So with handoff notifications and our dock experience, you can collaborate in the same space that you investigate incidents. And in the chat, a teammate highlighted that there is customer impact. So I'm going to go ahead and update my company's status page. And to help do that, I'm happy to announce today, we're launching Datadog status pages. So I don't have to sign into another tool, and we already have a lot of the context to pull from your incident response. We basically can prefill almost everything for you. So basically, you will never forget to update your company status page. So we support templates, custom domains has several customization options to help keep all of your customers in the loop.
With Datadog Incident Response, you can now co-locate everything you need to dive into the issue, work through it with your teammates and update your customers. You can run your end-to-end process in Datadog. The voice interface is in preview and you can try it out today on the expo floor after the keynote. Handoff notifications and the doc experience are available now. And to sign up for the status page preview, you can do that today.
So to learn more and sign up for previews, check out the link here, and I'll hand it back to Alexis. Thanks.
Thanks, Shaw. Next time I get a page with that much energy at 2:00 a.m. I'm going to wake up really fast. So you've just seen our new On-Call, and it's a real step-up from the old static messages that we've all been receiving for the past 15 years. But you know what, what else can we improve with the judicious application of AI to help you cut the daily toil.
Security. To talk about making life easier to involved in security, here's Ron.
Thanks, Alexis. Hi. I'm Ron, a product manager here at Datadog. Today, I'm excited to tell you how we're going to bring AI to Datadog's cloud SIEM. Datadog Cloud SIEM helps you triage all of your security threat indicators. It's unique because it brings together security and observability, allowing for more thorough threat investigations. Now cloud SIEM is growing rapidly. This past year alone, Cloud SIEM has processed more than 230 trillion of your log events. That's more than 2x the year before.
Now as these event volumes continue to grow, how do we help overburdened SOC teams manage alert fatigue and high false positive rates? Well, our newest feature is Bits AI Security Analyst launching today in preview. Bits Security Analyst vastly reduces the time that SOC teams need to spend triaging SIM signals. Bits autonomously investigates SIM signals, recommends a triage resolution, showing its investigative steps with accompanying data queries and allows for immediate remediation right in Datadog.
Now let's take a look at the workflow of a security engineer. I start my day and I open Slack. I see dozens of new SIEM signal notifications. But today, I noticed that some have threaded comments. Let's look at one. I see that Bits has investigated for me overnight. While I see a conclusion, let's click through to see the full investigation. This is the Bit Security Analyst investigation for an AWS CloudTrail signal. Bit presents a clear and reason conclusion. The signal is benign because it's legitimate administrative activity by a verified employee in a sandbox environment. The insights derived from the detailed investigative steps are summarized clearly and succinctly. Bits investigated all the key IoCs and analyzed all of the log results. I can scroll down and expand each step to see Bits agentic reasoning. This specific step shows that while the suspicious activity was irregular and low frequency, it's suggesting administrative tasks, Bit suggests further investigation. Bits then proceeds to investigate historical signals, IP addresses, user agents and user behavior.
Using the MITRE ATT&CK framework, Bits decides which steps to include and which entities to investigate, pivoting intentionally along the way, just like an expert security analyst would. Now reviewing that just took me a few seconds, way shorter than the 30 minutes it would take me to do that investigation manually.
Let's take a look at a suspicious signal investigation. This is another CloudTrail signal, but it could indicate enumeration of AWS services. We'll definitely want to investigate further, but speed matters. This could be an attacker probing our system.
So let's look at how Bits uses actions. I click on take action. I could use a preconfigured SOAR workflow, but I'm going to use Bits AI. Now Bits AI action interface allows me to type in any prompt, but it uses the context of the current investigation to recommend three different prompts, quarantining the user, completely disabling the user or creating a case. I choose the quarantine prompt and press enter.
Now Bits is searching for the right action to take and suggests that I use the attached user policy. I click in, it prefills all the fields it can. I simply select the right connection and I hit run. Bits has now confirmed that the user has been quarantined and also tells me that it automatically created a case in Datadog's case management system. I click into the case, and I see that Bits has prefilled all the relevant information including the security agent conclusion and the quarantine action that Bits and I took together along with the original SIEM signal. Now taking easy action with Bits wasn't just fast and easy. It was safe because it used only my teams integrations, ensured I had right permissions and it even asked for manual approval given the sensitive nature of the action itself.
Next, let's navigate back to my SIEM signal list. Once I trust Bits AI's investigative capabilities, I can simply filter to the benign signals, click and archive them in bulk. Now I can get through to the rest of the items on my giant to-do list like writing SOC reports and threat hunting.
Bits AI Security Analyst truly augments your SOC team. automating SIEM signal investigations and conclusions, reducing triage time from 30 minutes to 30 seconds and accelerating remediation right in Datadog. And you can try Bits AI security analyst today in preview by going to this link.
Now I'm going to hand it over to Mike, who's going to tell you even more about Bits AI.
Thanks, Ron. Everyone. My name is Mike Leach. I'm a product manager here at Datadog. Let's continue this thread around autonomous agents that can proactively address problems within your applications. You just saw how Bits can help you triage SIEM signals and automate on-call alert investigation. Now to extend that idea into your daily development workflow, I'm excited to announce the Bits AI dev agent.
Much like many of you here, we've been trying out all the coding agents on the market, and we saw a huge opportunity to create a unique AI agent. Our new dev agent is deeply integrated within the Datadog platform. So it has complete knowledge of your observability data, live production context to autonomously detect high-impact issues, diagnose their root cause and create context aware pull requests. No other agent combines full stack observability insights through end-to-end remediation. So the dev agent can deliver faster, more reliable fixes, dramatically accelerating your dev process and issue resolution time. Actually, it looks like I'm getting a pink from the dev agent now.
Let's see what's going on. So it looks like the agent found a high-impact error. It's a slice bounds out-of-range panic in my cogen API service. It's been causing crashes for the last 10 minutes. The dev agent has already generated the fix and linked its PR here. It's even me since I'm on call.
Let's take a closer look at the fix. So here on GitHub, the dev agent has automatically written the PR description, summarizing what went wrong and the fix that it's proposing. It's clear, it's concise, and it follows my team's PR template. It even links to the error that triggered the agent. Now let's take a quick look at the code changes. So in this book fix, we see a common go problem of accessing out-of-bound slice indexes. The dev agent proposes a fix that sanitizes these inputs. Additionally, it adds some tests to validate the correctness of this logic.
While this is a valid approach that will definitely prevent crashes, I'd also like the UI to reflect when it's sending invalid parameters. So let's ask the agent to update the commit. I'll just add a comment here asking for the change. And look at that, the dev agent has already responded and updated the PR. This is great. I'm going to go ahead and merge this PR. So in just a few clicks, I've accepted a fix that's been proposed, tested and documented by the Bits AI dev agent. And remember, I didn't even have to go looking for this error. The dev agent proactively found it, fixed it and sent me a Slack message completely autonomously. That's the unique power of this agent, and it honestly feels like having another full-fledged developer here on my team.
Now you might be wondering, how do I keep track of everything the dev agent is working on? Well, we've built a dedicated page for that. Here, I have complete visibility into every PR generated by my AI-powered teammate, whether it's tackling runtime errors, fixing security vulnerabilities in your code or resolving issues serviced by the Bits SRE agent. I can easily track the status of each PR, knowing whether it's been merged, is awaiting human review or is in the process of iterating based on feedback or failed tests, which helps keep my team informed and in control.
Today, the dev agent is autonomously sending over 1,000 PRs per month across many teams at Datadog, even more if you count the PRs that are manually created from agent-generated code. We calculated that the dev agent is saving us thousands of engineering hours per week, and that's the time that we can reinvest in shipping features and not shifting through noise.
We're embedding the dev agent everywhere, error tracking, traces, profiling, code security, real user monitoring, database monitoring, test optimization and more. So you can diagnose and fix problems across all of Datadog. We're excited for you to trial the dev agent for yourself. Go to this link, sign up and learn more.
Now I'd like to pass it over to George, so he can show you how the dev agent is helping our users in APM. Thank you.
Hi, everyone. I'm George, [indiscernible] Engineering APM. And I'm excited to share with you how we're embedding Bits dev agent to help you solve some of your tough problems, starting with latency. As an engineer, debugging latency degradation, I'm looking at tens of services, hundreds of dependencies, all while coordinating with many teams. On a good day, this can take me an hour. Debugging latency is hard, and we've heard this from you, too. And that's why I'm excited to announce APM investigator.
Now in preview. Let's take a look. I'm debugging a latency issue on my checkout endpoint. I see the P90 latency is elevated, but the P75 and P50 seem normal. Just above the graph, I see something new. Let's investigate. This is a latency investigation. Usually, this would have been a headache. I'd start searching traces, metrics, logs and pulling in different folks to help. But here, I have all the details of what happened and what I can do to resolve it. Up top, I see the slowdown is limited to a subset of requests. I can see the method causing the slowdown and a PR for the fix by the dev agent.
To give me confidence in the findings, I look at the supporting section. Here, I see a comparison between a normal and a slow trace, showing me that this process premium users method is the problem. Below that, I see a correlation between the abnormal behavior and request attributes. Requests tagged with premium appear more often in high latency cases in comparison to those tagged with basic or standard.
All right. It's clear which requests are affected and where in the code I should look. Let's solve this issue. Scrolling up, I can go to the PR, the dev agent generated for me. Here in GitHub, the agent tells me the cause of the latency issue is an inefficient method. It shows me the proposed fix along with the test cases validating the new behavior. In minutes, I'm able to root cause and fix a latency degradation, which could have taken me hours. And that's not all. The investigator can help you root cause many other issues like app inefficiencies, faulty deployments and traffic changes and more.
Now let's take this one step further. What if I could fix issues before it alerted me. I'm stoked to announce proactive app recommendations. Now in preview. Let's take a look. This is the recommendations page, where Datadog gives me performance and reliability improvements for the services, applications and databases my team owns and operates. Each recommendation is prioritized by impact.
Sticking with the latency theme, let's look at this opportunity to reduce the latency on a service item. This side panel replaces hours of investigation that I would have done. I get a clear explanation of the problem, a suggested change and the impact. In this case, the get-cart items method is calling a downstream API sequentially. If I can paralyze or batch these calls, I can cut down my execution time over 75%. Wow. I see what the flow of execution will look like if I make that change, and I can see the current latency right below that is around 6 seconds.
To help implement the fix, I just scroll down and the Bits dev agent gives me a suggested change, and I can work with it to refine and apply these changes right here. But Datadog doesn't stop at the service layer. I get recommendations across my stack. For example, here's an opportunity to improve my product page experience. Users are having trouble adding the cart. I can see when the issue started and the page on.
To get a better sense of what's going on, I dive into the example session replay. A user is repeatedly trying to add their cart and nothing is happening. Scrolling down, I can see the impact. Over 45% of views on a page and 400 of our users are affected. I can see the source of the issue by scrolling down where the tells me that there's a component on the page trying to use internal state that hasn't been properly exposed. I get a suggested fix ready for me to. And just like that, I've addressed two issues that could have paged my teams in the future.
By analyzing the data that you're already sending through APM, DBM, RUM and profiling, Datadog delivers recommendations to improve your application and services. Ones you've told us matter like resolving N+1 queries and excessive lock contention.
So let's recap. You've just seen APM investigator and proactive recommendations. They represent a shift in how you operate through observability. With the investigator, you resolve your issues in record time and with recommendations, you can address issues before they impact your business. Join us in the expo hall and get access to these features by signing up on the link behind me.
And now I'll hand it back over to Alexis. Thank you.
Well, thank you, Ron, Mike and George. So you just saw how the Bits Security Analyst cuts a toll for security teams. And then you also saw how the Bits dev agent is starting to pop up wherever you can use observability data from production like actual errors to save you time and write pull requests for your review. And last, in APM, you saw how an agent can help you troubleshoot and optimize application performance with a lot less effort. This is great help with running software.
But how about helping you build better software? We have something new here as well. And I'd like to hand it over to Mohan to share more.
Thanks, Alexis. Hi, I'm Mohan, an engineering manager at Datadog. As software engineers, it feels like we're slowed down constantly, whether I'm responding to incidents, creating new infrastructure or even just deploying. I hit friction every step of the way. That's why today, I'm thrilled to introduce a fully managed internal developer portal. The IDP to help engineers ship quickly and confidently using what you already have in Datadog. Working with unfamiliar services is a part of daily life. I'll never forget when I first responded to an incident caused by a dependency going down, how hard it was to fill in the blanks in the middle of the night.
Let's see how Datadog helps with this. This is IDP's software catalog. Here, I can see my services as part of a greater whole. To set this up, I can start fresh or import my existing topology from Backstage. A clean start includes all the individual pieces of my system architecture using what's already in Datadog. Using AI, these pieces are composed into context-rich systems with titles and descriptions telling me how they relate. Right at the top, I quickly find out where code lives and what documentation I can read. I see detailed information about the services my team is already monitoring with Datadog. When coming from Backstage, Datadog completes the picture, filling in the gaps and overlaying real-time telemetry onto each component.
Understanding my system in relation to best practices also slows me down. As an engineer, I really only hear about this from the occasional migration e-mail. I really only care when my own builds start failing. The feedback loop is slow, and information is scattered across tons of spreadsheets.
With scorecards, I can see a list of best practices measured against my services. Scorecards keep me in the loop about any ongoing platform work. I can quickly see where we're at with deployment, security and alerting best practices and know that any required checks are passing before I start a build.
Speaking of migrations, they honestly tend to usually be pretty simple. But even if it's as easy as changing a couple of lines of YAML, I end up getting slowed down by all the back and forth between my infra and platform teams. Using self-service actions, I can find templates that let me manage infrastructure quickly and safely. I can perform actions on components like data stores in queues or spin up new ones. This create S3 bucket with Terraform action was made by my infra team for me. I can fill in any required information like the bucket, the region and the justification and then just hit create PR.
A new poll request is automatically created and assigned to the infrastructure team for approval, and I can view it right in GitHub. Now that the bucket has been created, I see it automatically reflected as a dependency in the system overview page. It complies with everything we needed to, covering regulation, internal processes and best practices and any permissions. As a platform engineer, I love the idea of building templates like this. But I don't want to have to learn yet another product-specific system.
The S3 creation flow we just looked at was powered by App Builder, the way to build low-code apps within Datadog. With AI, I can make these templates for developers fast. Because App Builder runs in a low-code controlled environment, I can get the joy of vibe coding with the safety of predefined components.
Let's say I want to make a template for creating new RDS instances. I can start a new app from scratch and then start from AI. I'll tell Bits what I need, and it generates the template for me. Bits explains what it did and confirms any sensitive details around environment or policies. Then I'll just follow up with any tweaks. I'll make sure it looks good. When I'm satisfied, I'll publish this app for others to use. Because Bits uses policies that I've already configured and vetted elsewhere, I can share this template confidently and know that it will run safely every time.
All right. We just saw a lot of stuff. Let's recap. Datadog IDP is the only developer portal that knows your system and stays up to date automatically. You can understand your services without overhead, track best practices with scorecards and manage your infrastructure with AI. Sign up today for IDP and see how you can level up your engineering culture.
Now I'll kick it back to Alexis.
Thank you. What's great about the IDPs is that it can work directly alongside Backstage. And it's always getting live data from the rest of the Datadog platform.
Now on the same theme of building software, let's hear from one of our customers who is also working on helping you build software faster. Here's Cursor.
[Presentation]
Hi, everyone. Hello, hello. My name is [indiscernible] I'm a product manager here at Datadog. I'm also a Cursor user. Like many of us at Datadog, we both use and love Cursor. Like Sualeh mentioned, we are really excited about the possibilities of having agents access both Datadog tools, capabilities and data. And that's why we're introducing the Datadog MCP server. The Datadog MCP server allows agents to both access Datadog data. It allows us to add live instrumentation and use the breadth of Datadog capabilities to both find and fix issues for you.
Let me show you what that looks like in an example. I'm a developer and my users are complaining that the checkout flow is broken. They add items to the cart, they click checkout and nothing happens. Let's try and ask Cursor for help. In Cursor, I open a new chat and I type in, I'm seeing an issue on coupon jangle where clicking the checkout button doesn't do anything. Can you help me debug this? Now the agent tries to figure out what the problem is, looks at the code, but it needs more context. Because of the MCP integration, it can now choose which Datadog capability to use to help debug this issue. In this case, it chooses to use Datadog's live lock points.
Now let me explain what that is. Lock points are like breakpoints. Only they don't actually break the execution or pause the execution, and they work on live services. Once you add the lock points to your code, they start streaming back debug data from those live services. And so you can see things like variable values and method arguments and execution paths without redeploying the app. They're pretty cool.
So the agent is asking us to now reproduce the issue because it's using the lock points, and we go back to the website, we click on that checkout button and the agent starts collecting that data back from the lock points. And it notices something interesting. The accents on the names of the cities are being stripped out. They're being removed. In this example, it's Sao Paulo. But they're being expected in the code. And that's a good lead for us. We click through, we can see the code, the log points and the live data coming from those live services. I can see the same information on the Datadog portal in the UI and both share this information with my team.
I can make updates and changes to the log points. I can also now generate unit tests. Only this time, they're grounded in the production data coming from those log points, so they're more accurate. The agent now writes the test, we run it, it fails, it's supposed to because we haven't fixed the issue yet. Now the agent proposes a fix, we rerun it and the test passes. We fixed the button.
In the -- let me kind of recap quickly. With the MCP server, you can, first, use Datadog in any AI agent that supports the MCP standard. Second, you can now use the kind of reproduce the issues in production in the local environment using the breadth of Datadog capabilities, even ones that you might not be as familiar with. And third, you can generate fixes and tests that are grounded in real production data, which makes them more accurate. The MCP server for IDEs is now in preview. It's really important for us that you can use Datadog in any AI agent. And we're happy to share that we've partnered with OpenAI to bring that operational context to their new Codex CLI. Let's take a look.
[Presentation]
Thanks, Michael and the team for putting that together. Both the stand-alone MCP server and the MCP server for IDEs are now in preview. You can learn more on our website, sign up. And now I will hand things over to our CMO, Sara Varni.
Thanks, [indiscernible]. I'm Sara Varni, Datadog's Chief Marketing Officer. And it's been so exciting to partner with leaders like OpenAI and Cursor to reimagine what we're doing with SREs and developers and to meet our customers where they are. And honestly, that's one of the best parts of my job, hearing how all of you are using the Datadog platform in entirely new ways to power new experiences. And we're super fortunate today to have one of those customers here with us.
I'd like to welcome Dave Tsai, the CTO of Toyota Connected to the DASH stage. Please help me in welcoming Dave.
Thanks, Sara. It's great to be here. I'm Dave Tsai, CTO at Toyota Connected, and we're building the future of connected mobility. Akio Toyota started Toyota Connected to pursue the ultimate customer satisfaction. In 2018, he announced that Toyota would transform into a mobility company. And since then, the possibilities have been endless. Toyota Connected is driving -- delivering a key part of that mobility mission. To support this vision, Toyota Connected North America was established in 2016. Our goal was clear, bring the connected vehicle foundation in-house and drive the innovation from within.
Now let me talk a little bit about our company strategy. At Toyota Connected, we focus on delivering connected vehicle services, both in-vehicle experiences and out-of-vehicle services. We have built foundational products to power this vision. Let me walk you through them. Our core products include Drivelink, delivering safety and convenience to our customers, mobility, providing connected data services; the virtual agent, Hey Toyota, our in-vehicle AI virtual assistant. And finally, multimedia, our in-vehicle infotainment system that power our cockpit experience. And these products operate at real scale. So far, we have over 12.5 million vehicles connected through these systems.
Let's take a closer look at Drivelink. Drivelink provides a human-assisted service through an SOS button built into the vehicle. For example, if you're in a collision, pressing the SOS button connects you to immediate human support. We also offer enhanced roadside, automatic collision notification and stolen vehicle locator, all designed to keep our drivers safe and supported. To show the real impact that we're making with 12.5 million vehicles on the platform and over 5.5 million calls handled, of these, 600,000 were critical safety calls, and we've helped track over 35,000 stolen vehicles.
Now when we talk about vehicle tracking, it's not just about recovery, it supports civil service responses, too. And beyond individual vehicles, we operate a fully connected fleet. Our systems run at 4/9 uptime, and that reliability is possible because of observability and tooling provided by Datadog.
We achieved our 4/9 uptime by driving our mean time to identification from minutes to seconds. We built workflows and a software catalog that quickly connect the right people to the right incidents when they happen. Please come meet our amazing Drivelink team at Expo Hall to learn more about how we achieve our operational excellence.
And our partnership with Datadog goes beyond Drivelink. Mobility and the virtual agent also rely on Datadog's full observability suite to help us build better and more reliable vehicles.
And here's a glimpse of logs and stats we monitor through Datadog. We currently oversee roughly 1,000 hosts tracking about 8 million container hours, and we're excited to continue to grow our partnership with Datadog as we scale even further.
"With the suite of tools Datadog provides, we have the opportunity to build even better cars," in the words of Akio Toyoda. Thank you.
And now back to you, Sara.
Thank you, Dave. We're so excited to see how Toyota is using infrastructure monitoring, APM and our Synthetics products across the entire Datadog platform to power this new connected driver experience over 12.5 million vehicles worldwide. As Dave mentioned, they're also going to be on the expo floor, demoing their connected car experience live on the expo floor. I got to get a sneak peak of this, this morning, it's incredible. I highly encourage you to check it out.
So as you heard from Dave, Observability has been key to helping Toyota to build this new connected car experience. And now we want to go deeper on one of the core pillars of Observability and that's logs.
Last year, we launched Flex Logs with the idea to help you manage your storage costs more effectively. And today, we want to build on that vision and to share what's new with logs, I want to welcome Kelly Kong to the Dash stage.
Hi. I'm Kelly, Product Manager here at Datadog. Last year, we launched Flex Logs, decoupling storage from compute so that you could bring in more logs to solve new use cases, all while staying within budget. Just see takeaway, an online food ordering company uses Flex Logs to achieve full visibility across their stack, cutting MTTR and reducing revenue loss on missed orders. They are just one great example among many. In less than a year since launch, teams are now storing over 100 petabytes of data per month, making Flex, Datadog's fastest-growing product in history.
We're just getting started. You told us you need logs for years to comply with audits, investigate zero-day security breaches and perform compliance reviews. When you're being ping by 3 different teams for hourly updates, efficiency matters and contact switching only slows you down. That's why I'm thrilled to introduce Flex Frozen, a new long-term storage tier designed for historical reporting and regulatory requests. Keep your logs fully managed in Datadog for up to 7 years, where you have one platform for DevOps, security and compliance use cases.
That's not all. We're also simplifying how you discover and analyze these logs. I'm excited to announce a Datadog Archive Search, a powerful new way for you to find log insights regardless of where that data lives. Let's play it out. My compliance team just asked me to pull a user activity report spanning back 3 years. Whether I'm leveraging Datadog storage, such as our new Frozen tier or my own S3 bucket, where I already had years of archived data, I now have the same consistent search experience where I can easily find relevant logs over any historical time frame.
Within seconds, I'm getting data back from my external archives without having to write the perfect query upfront, or wait for a lengthy rehydration job. Once I'm happy with the results, I can set up a full CSV report to land right in my auditor's inbox.
Archive Search makes it easy to produce reliable reports when you're under time pressure or scrutiny. But for those inevitable follow-up questions, you now have Datadog Sheets. Eliminate the endless e-mails and exports with a native spreadsheet solution built right inside Datadog. Opening my results in Sheets, I don't have to worry about sinking my data or managing multiple CSV files. Pivot tables allow analysts and auditors to quickly summarize or drill down into data.
For example, I can break down my earlier audit logs by different dimensions such as team, user or country. Sheets is great but this kind of slicing and dicing are building real-time reports. But for deeper analysis and multistep investigations, I need a different kind of tool, one that supports storytelling. Last year, we introduced lower spaces to transform log data and build multistep analyses on the fly. We're extending the same capabilities to notebooks, your home for interactive wrapping and collaborative analysis.
The key is that I can now bring together all my different telemetry and context, logs, APM spans, metrics and more into one unified canvas. Transforming these different data sets is easy with intuitive one-click operations, but allow me to parse, aggregate or filter. Tasks that used to mean exporting data outside of Datadog or reinstrumenting upstream apps are now as simple as applying the formula.
First of all, notebooks help you collaborate better with your team. Whether you're reviewing, leaving a comment or starting a discussion, you can do it all just like you would with your favorite real-time editor. Working together, your team can get to insights faster.
But actually, I have one more team waiting here, one who knows this data inside and out. Bits AI is now integrated right into notebooks. When I ask for help with reviewing user access patterns, watch as Bits jumps into data analyst mode, adding in relevant metadata, writing SQL queries and visualizing the final result in the logical, easy to follow chain. I can take this final output and save it to my favorite dashboard or continue working hand-in-hand with Bits and my team. Notebooks offers a new paradigm for advanced analytics with full context, powerful computation abilities and real-time collaboration.
But one more thing. For those of you with existing queries in tools like Splunk, where you rely on pipe query syntax, check this out. If I copy and paste an SQL query into a notebook, Datadog automatically understands and translates it for me, recreating the same time series graph in seconds. Welcome to the future.
Everything we covered today stems from a simple belief that more data should never mean more complexity or work. We're reimagining the way you interact with longs from attention, all the way to resolution. Visit the link on screen to learn more or sign up for early access.
Thank you, and I'll pass it back to Sara.
Thank you, Kelly. You just saw a ton of new features for log management. Let's do a quick recap of what you saw. First with Flex Frozen, we're delivering a new storage here, extending your log retention to over 7 years. With Archive Search, we allow you to query your logs from cold storage without requiring reindexing. With sheets and notebooks now also together with Bits AI, we help you analyze your log data in entirely new ways. And of course, last but not least, bring your own query, which makes your migration seamless.
No matter what your Datadog log management use case is, we want to make sure we have you covered, but we also don't want you to just hear about it from us. And now I'd like you to hear from one of our customers around how they're using Flex Logs to deliver superior uptime and performance, all at scale. Let's hear the story of Okta.
[Presentation]
Auth0 and Okta together are a great example of a software company evolving in the age of AI. And we're super lucky today to have the CTO of Okta, Bhawna Singh here on stage to tell us more about how they're rethinking the identity landscape for GenAI applications. Please help me in welcoming Bhawna.
Wow, it is exciting to have this high energy Dash conference, right? I'm Bhawna Singh, CTO at Okta, the leading identity company with a vision to free everyone to safely use any technology. And as we see the tech industry evolving with AI, we are also working to make agent development and use of user identity by agents safe.
And the reason we need to talk about securing AI agents becomes more important as we look at these stats. 82% organizations are experimenting to deploy these agents in production environment in the next 1 to 3 years. And if you look at the stats on customer expectation, more than 60% of customers have stressed the importance of trust in AI agents. And personally, I believe that as more people understand the power of agentic technology, this number will only grow.
So as these AI agents begin to act on behalf of users, answering questions, automating tasks and making decisions on our behalf, establishing trust in these agents will be essential for their adoption and effectiveness.
So who should build this trust? Well, you. If you are building AI agent applications, you are accountable. AI security starts with identity. As developers are focused on getting the agents to work, connecting them to data sources and integrating with APIs, a strong secure identity platform can ensure that they are running in secure environments. Agents must be built securely right from the start and need to run securely from the first deployment.
At Okta, we have identified 4 cortical requirements where securing AI agent development is crucial to building GenAI applications. Number one, starting with authentication. For AI agents to operate securely, they must be able to authenticate users just like any other application. It needs to confirm who the user is before providing access or making decisions. Just as verifying a customer identity before making a purchase or a patient's credentials before giving them access to medical records.
Number two is API to API calls. AI agents will interact with different applications on behalf of users and will need API access to all these applications. Without strong identity controls, AI agents could access APIs, they should not or leak sensitive data to unauthorized agents, or be completely unable to perform tasks on behalf of users. This means access tokens should not be hardcoded. They need to be stored in secure vault.
Number three, another common use case we see is asynchronous workflows. Many agents use cases need them to work asynchronously. For example, actions such as data processing or transaction approvals can take minutes, hours or sometimes even days. Security systems today are not built for an AI -- built a long running intense workflows. So an AI agent might need to perform a task long after a session has already ended. So there is a need to authenticate trust in time when agents have to act without leaving the door open for attackers.
And lastly, authorization. The need to fine-tune data access is more understood use case in AI agent development space today. AI agents should only get the permission that they need and nothing more. We identified these requirements after partnering and speaking with companies of all sizes and growth levels. And built these capabilities out of the box in our auth for GenAI platform, which is Okta's platform that makes it easy for developers to solve these requirements with built-in identity security for AI agents.
As these agents are running, how will we ensure the agents are doing what you built them to do? Monitoring and tracking their behavior is the full circle we need to build this trust because if they access the wrong data, take unauthorized actions or if someone hijacks your agent and changes their behavior, the impact can be immediate and irreversible.
Secure identity and Observability have always been important in our software stack. But it's even more so in today's AI agent landscape. That's why in the age of AI agents, we need to treat identity and Observability not as optional layers, but as foundational technologies and practices. Datadog and Okta are well positioned to enable customers to tackle these challenges that AI agents pose.
And to highlight the innovative work Datadog is doing in the space, I am excited to invite my dear friend, Yanbing, Chief Product Officer of Datadog to stage. Thank you all.
It's been a real pleasure working closely with the Okta team as their Observability partner. I'm Yanbing Li, Chief Product Officer at Datadog. To just share just how excited I am to be here, I actually accepted the offer to join Datadog after watching the DASH Keynote on video a year ago.
And I can't think of a better way to attend my first DASH in person by showing you how Datadog is driving innovation in security and Observability for your AI applications and agents. As Bhawna just said, security is even more critical in the age of AI agents with all these new attack surfaces, that's possible. And our security team has been busy at work.
Since last DASH, we launched more than 400 new features and detection. And today, 7,500 customers, including one in every 5 Fortune 500 company, use Datadog security to protect their infrastructure and applications. Now as you build and deploy your AI agents, we're evolving Datadog security to meet the unique challenges of AI at every single layer. At the data layer where training begins, at the model layer where reasoning happen, and at the application layer, where you integrate AI into real-world application. So to dive deeper into how we are helping you secure every layer of your AI stack, let's welcome Vijay.
Thanks, Yanbing. Hey, everyone. I'm Vijay George. I'm a Product Manager here on the security team at Datadog. Now let's dive right in to see how we can secure our AI stack from these new attack vectors. We'll take a look at a few examples at each layer, starting with data.
At the data layer, we need to prevent sensitive data leakage and train datasets and prompt response errors. Let's take a look at how this works on training my new AI app with sensitive data scanning enabled. In Datadog, I can see a 3D map of my entire cloud infrastructure, which gives me context into how everything is organized and connected within my cloud environment. Here, this S3 bucket has some train data to fine-tune my custom model. And with sensitive data scanning enabled, every file in this bucket is automatically scanned for sensitive PII, which I can now investigate further and jump straight into the AWS console to eliminate that PII. At run time, I can also quickly switch to identifying PII data leaks in every LLM interaction.
Here, I can see my attacker is trying to get a social security number from my model. Datadog automatically flags the input and set alerts to catch sensitive data leaks when it's been detected. And that's a quick look at how Datadog helps detect and prevent sensitive data leaks and to help you go further, we're expanding support to detect sensitive data in API response payloads and other data posing attacks coming later in 2025.
Next up is the model layer, where we need to make sure our AI model is safe and isn't being manipulated. We'll first start by looking at a supply chain attack, where an attacker is targeting the supply chain of an open source model. Now I've been testing a lot of different models from Hugging Face. And I've accidentally downloaded a malicious DeepSeek model that can run code and give a threat actor remote access to my app. Luckily, with Datadog, I can see that my DeepSeek model was loaded with PyTorch and triggered an unknown process running Shell commands. Datadog automatically detected the malicious model, killed the process and stop the supply chain attack directly at the source.
Now let's look at a second example of a model hijacking attempt. Here, I'm using a tool, we've pen source called Stratus Red Team. That's going to help me simulate a real-world attack in my own environment. The attack you're seeing here is an LLM jacking attempt, where the attacker is using a stolen access key to hijack my model and use my LLM compute for themselves. This could mean I'm left with a huge bill, costing me millions of dollars, if I don't catch it quickly.
Now when I get to Datadog, I can quickly respond to this threat in real time. Here, I can see, Lucia Silva, is my attacker, trying to access my custom model deployed on Bedrock. And from here, I can jump straight into the related signal to triage and investigate more. We're continuing to add more support for attack factors at the model layer, including model drift, model extraction and geo breaking, coming soon in the near future.
And finally, at the application layer, we need to protect our environment from code to cloud. Let's first take a look at a prompt injection attack in my production app. Now here, I've built my app and added some bad code. Now when I open a PR in GitHub, I can see that Datadog prevented a prompt injection attack and blocked the merge automatically. Now if I override the block and the code makes it into production anyway, Datadog can also detect when an attacker exploits that vulnerability. Here, I can see the line of code that an attacker could exploit to trick my LLM and run commands to gain access to my entire system, which I can remediate now directly in Datadog.
And pivoting to my cloud market, let's look at a data poisoning attack at run time. Datadog shows my app is training from a public S3 bucket, meaning an attacker can poison the data and maliciously change the model's behavior. I can now remediate the vulnerability directly in Datadog and meet AI security standards with our out-of-the-box AI compliance frameworks. We're continuing to build more detections, including agenetic tool misuse, novel identify attacks and denial service coming later in 2025.
And these were just a few examples of how Datadog security can help you protect your AI stack from these new attack vectors. We've partnered directly with AWS to build out our Bedrock detection library and we're continuing to invest heavily in novel security research, building a comprehensive set of AI detections across cloud providers to make Datadog security the product to secure your AI apps.
AI is changing how software gets built today, and we're evolving Datadog security to help you build and ship these apps securely end to end. We're so excited to see what you build next. If you want to learn more about securing your apps in the age of AI, come see us on the demo floor today.
And now I'll pass it back to Yanbing.
Thank you, Vijay. You just saw how Datadog security offers security for each layer of your AI from data that powers training to the models that drive inference to the agent delivering real-world impact, all through an integrated security platform. Now that we have secured your AI stack, let's talk about observing it.
As you integrate AI into your product and workflows, how would you know their behavior and the interaction between them and also whether they are delivering the user and business outcome that you've intended.
To explore how we deliver end-to-end AI Observability, please welcome Anjali.
Hey, everyone. My name is Anjali, and I'm a Product Manager here at Datadog. As AI workloads move from R&D to production, GPUs become more and more critical. We've heard from you. 30% of model training failures are because of GPUs. And these clusters are often running idle. Yet even as GPU sales sky rocket, SREs and ML engineers are left without end-to-end visibility in how GPUs impact their AI workloads. That's why I'm excited to introduce Datadog's GPU Monitoring.
Let's see it in action, GPU Monitoring provides full visibility into your GPU fleet across all major cloud providers, on-prem setups and GPU-as-a-Service platform. You can view your fleet at the cluster level, then drill down to hosts, GPU devices and even MIG slices. And it doesn't stop there. Datadog GPU Monitoring solves for various issues. Let's start with contention. Here, my ML team says that their Ray services are failing recently. In GPU Monitoring, within the resource contention section, I see the spike in unmet requests, specifically in my cluster named yanmega. I filter down to this cluster. Immediately, I see that there are no A100 GPU devices available.
Not only are we maxing out our current capacity, Datadog has forecasted that demand will continue to max out capacity in the next 4 hours. Datadog GPU Monitoring just helped me identify the type and number of GPUs to solve this contention issue with confidence. GPU Monitoring also helps me solve congestion between my GPU nodes. Let's say, my ML team says that their training times are taking 12 hours longer than usual. With Datadog, I can inspect RDMA and EFA network congestion between GPU nodes and NVLink congestion between GPU devices. This issue sounds like a data starvation issue.
Let's investigate our first node. Clicking in, I see that Switch 1, Port 1 experienced a failure that caused a throughput drop in data transfer across my GBUs, impacting overall model training times. I can read out RDMA traffic to a working port to improve my ML Team's workload speed and resolve this congestion issue.
Lastly, GPUs are a precious commodity and idle capacity can be the biggest drain on our budget. GPU Monitoring helps you stay on top of your total GPU spend. Let's see this in action.
Here, I see that within GPU Monitoring, we've highlighted and identified the key cost optimization opportunities. Looks like our cluster named nidorino is our most expensive cluster with over $157,000 in total spend. Clicking into this cluster, Datadog GPU Monitoring shows me my total devices, allocated, active and effectively use GPUs. I see that only 40% of my GPU devices are using their course effectively, leading to over $28,000 in inefficient spend. I can also see this cost in the context of my entire cluster within CCM.
Now GPU margin breaks down GPU consumption by pods, processes and jobs. So I can identify noncritical and inefficient workloads. I see here that there's a pod hugging 8 GPUs with less than 50% core utilization. I'll ask my ML team to consolidate this pod on to a fewer number of GPUs so that we can reduce our total spend. With GPU Monitoring, I have connected wasted cost in my cluster to inefficient workloads, so I can optimize my clusters GPU usage.
To recap, Datadog GPU Monitoring helps us solve for resource contention, data transfer congestion and wasted costs across our GPU fleets. I'm so excited for you to try this new product. You can sign up at a link for the preview.
And now I'll hand it over to Victor to talk about LLMs Observability.
Thanks, Anjali. Hey, everyone. My name is Victor Vong, and I'm an engineering manager here at Datadog. And today, I want to tell you about the latest innovations in LLM Observability. For the past couple of years, we've seen our customers begin to explore using AI in their workloads. In 2023, we saw mostly experiments. And at that time, we launched LLM Observability to help our customers better observe their AI workloads. But as customers started building on top of these LLMs, they needed to go beyond simple monitoring to ensure the outputs from their AI applications were reliable. That's why last year, we added new capabilities by hallucination detection to help customers trust their LLMs.
But now in 2025, as our customers have gone even deeper into using LLM, we've seen them begin to deploy their own custom AI agents. And while these agents have been very powerful, they also present a new set of unique challenges. For example, agent-based applications are a lot more complex than regular workflows. It's hard to see how these agents make decisions or pick tools, so they're not always reliable and most tools out there aren't ready to handle these fast changes.
To help you build better custom agents and observe their performance, we're excited to introduce AI Agent Monitoring. Let's see how it works. Let's say, I'm building a personal finance app called BudgetGuru. BudgetGuru tracks my spending, manages my personal budget and gives financial advice all using AI. Now let's take a look at how could Observability agents powering BudgetGuru in LLM Observability. Here I can see the user input and the LLM's response. What my agent did here was it used multiple LLM calls and different tool integrations. Which means to figure out the final answer, I normally have to scroll through a bunch of complex traces.
But now with the new agent execution flow graph with one click, I see a clear view of how my agents work together to create the final response. There's a lot my agents are doing here. I can see the triage agent calling the investment and education agents and the investment agent is calling the budget agent for more information. And all of that is being summarized and sent back to the user. But thanks to the new agent execution flow graph, all that noise is being filtered out, and I can just focus on what matters most. And I can also see how each agent was configured using the new agent manifest.
When I click on the triage agent, I can quickly see its instructions, tools, guardrails, agent framework and model information, making it easy to understand the agent's behavior at a glance. But when my agent breaks, I need to do more than just understand a high-level view. I need to drill down and see what's going on inside each agent. To help do this, we're excited to introduce AI Agent Troubleshooting and LLM Observability.
Let's see it in action. Here, the user asked about their latest dining spend, but got a vague answer that missed all the important details. So I'm going to open the agent execution flow graph to see what's going on. After taking a quick look, I noticed an error flag on my triage agent. So clicking into it, I see there is a tool selection error being highlighted and notice is an irrelevant tool call. It looks like the web search tool was prematurely picked because of a vague prompt.
So to fix this problem, I want to try testing with a few different prompts to see which one gives me the best results. So I can do this using experiments. it's a new way to quickly test and validate changes you make to your LLM applications.
Let's use the same example. I'm going to pick a data set and add this trace to it. Now that I have a data set with that problematic trace, I've decided to test out 3 different models with 3 different prompts. I would normally run these experiments, dump everything into a CSV and analyze all that data by hand to figure out the best prompt and model set up.
But doing this was always so messy and a lot of work. Thanks to Datadog's new experiments SDK, I can run all these experiments in parallel and very easily analyze and pick the best prompt and model.
Let's see this in action. Here on the experiments page, each line is an experiment and it's set up, and I can compare things like duration and tool selection accuracy. With one click, I can filter for the highest tool selection accuracy using the cards on the left, and I'll also filter for low duration using our brush filtering. And in 2 clicks, I went from 9 experiments to just 2, and it looks like it's coming down to prompts V1 and V2 using 2 different models.
Let's compare them using the new experiment comparison page. Here, I can easily compare the experiments, see all the details side by side and a quick summary at the top. And after taking a quick look, I can see that the GPT 4.1 model with prompt V2 has the highest tool selection accuracy and roughly the same region. So I'll choose that combo to deploy it into production. I've now gone all the way from troubleshooting my custom AI agent to improving it through experiments.
So to recap, we've just seen how Datadog's LLM Observability can help us monitor how our agents interact, run experiments to test our changes and debug and troubleshoot errors all in one single platform. We support all popular agentic frameworks, such as OpenAI agents, CrewAI, LangGraph, Pydantic AI, Mistral Agents, Google's ADK, Amazon Bedrock and more. And we're excited to get this into your hands. Sign up today at dashcon.io/agents. We look forward to working with you towards an agentic future. Thank you.
Now I'd like to introduce Kathy. We'll talk about how to monitor your evolving enterprise stack that will soon include agents built by others.
Hi, everyone. My name is Kathy Lin, and I'm a Senior Product Manager here at Datadog. So Victor just walked us through how Datadog helps teams evaluate the performance of the custom AI agents those teams are building. But there's now an ever-growing number of external agents, integral to the business that these teams don't build in-house.
So understanding these third-party agents' behavior is equally as important to achieve new efficiencies and accelerate innovation. And we've heard from you that keeping track of what each agent is doing and how they're interacting with each other is extremely challenging, especially when you're worried about security breaches or wasted investments.
The good thing is Datadog is all about providing visibility to help teams scale safely. To help solve the challenges that come with integrating AI agents, I'm excited to introduce Datadog's AI Agents Console. With AI Agents Console, you can now monitor the behavior and interactions of any AI agent that's a part of your enterprise stack, whether that's a Computer Use agent like OpenAI's Operator, IDE agent like Cursor, DevOps agent like GitHub Copilot or Enterprise Business agent like Agent Force, all in addition to your internally built agents.
And with this visibility into both custom and external agents, Datadog helps you understand which agents are supporting your business and what options are they executing? Are they doing so securely and with the proper permissions? Do they deliver measurable business value? And lastly, how are your end users engaging with your agent-powered business?
So let's jump in to Datadog, observe these agents and get some answers. With a few simple setup clicks, I can instantly see a comprehensive summary of every agent that's powering my business. And for each of these agents, I get key insights out of the box. For example, I can see the total monthly cost of using these agents as well as the error rate across each of my agents to easily detect the most ineffective ones for further investigation.
Now let's deep dive into one of these agents, Anthropic's Computer Use Agent powered by Claude Sonnet 3.7. Here, Claude Sonnet powers my slack-based AI agent, which creates personalized spreadsheets for each of my customer success managers of their churn risk customers and the respective product features that have blocked to implementation, requiring Sonnet to access multiple systems, like Salesforce, Jira and Google Drive.
I can also see more granular insights about this agent, such as the task completion status, which actions Sonnet took and which ones failed. And when I want to dive deeper into this agent's performance, security or business value, I can do so by using the tabs on the left. And if there's an increase in the number of task failures, I'm alerted instantly.
So let me click into this tile to see why the spike is happening. This brings me to the Activity Insights tab, where I can see user engagement insights like daily active users, who my power users are and quickly filter to those failed sessions without needing to write a single query. And it looks like we have quite a few failed interactions here. So I'm going to click into one to see what's going on. By doing so, I get a replay of every action this agent has taken, which is amazing because I've just gone from not knowing what this agent is doing at all, to seeing exactly where it's clicking and what it's entering into the browser like signing into Salesforce or navigating into the analytics tab to pull that list of churn risk customers. I can also click anywhere on the corresponding events time line on the right to jump to that exact moment in the replay.
Now let's see if we can figure out why this interaction fails with this error. I can click into this detailed side panel, which quickly reveals why the agent has failed to generate that requested spreadsheet. It looks like a lot of proper permissions in Salesforce to view customers churn risk states. This led to the agent repeatedly trying to query on an unavailable field. So by simply granting Sonnet, proper permissions, I can restore user engagement and boost the business value that Sonnet provides.
So to summarize, Datadog's AI Agents Console allows you to innovate safely and with confidence, we will get full visibility into every agent's options, insights into the security and performance of every agent, quantifiable business value for all of your agents and ultimately proof that your agentic AI investments are paying off with your end users. And we can't wait to get this to all of you. Sign up to become one of our design partners by following the link above. Thank you.
Now back to you, Yanbing.
Thank you, Anjali, Victor and Kathy. You just saw how Datadog provides end-to-end observability across their AI stack. GPU monitoring, monitors and troubleshoot your GPUs congestion and contention and cost. So you get the best out of your GPU investment. LLM Observability, help you build and operate your LLM applications, including agents and with AI agent monitoring with agent troubleshooting and experiments.
Last but not least, AI Agent Console give you full visibility and control across your entire sphere of agents running your business, whether they're developed in-house or by third party. So that was AI Observability end-to-end.
Now switching gear. We also know AI is only as good as the data powering it. So how can you gain deep insight into the quality and lineage of the data that's powering your AI? I'd like to invite Kevin to tell you more.
Hi, everyone. I'm Kevin Ho, a Staff PM at Datadog and formerly the CEO of Metaplane. Together with my friend, Ian, who leads Data out of Ramp, I'll be talking to you about a new topic for Datadog, Data Observability.
As we just heard, companies are increasingly using AI to provide better experiences to their customers and build more efficient businesses. Underneath these AI systems is proprietary data, which is data only your company has and serves as your durable, differentiated advantage. In other words, your AI is only as good as your data.
And now I'll hand it over to Ian, who'll talk about how ramp uses data as a competitive advantage.
Thanks, Kevin. Hi, everyone. I'm Ian, the Head of Data at Ramp. Ramp helps over 35,000 companies control spend, automate accounting and manage vendors all in one place. We helped the average customer save 5% per year on expenses and were headquartered right here in New York City. Across the company, we collect unstructured data like receipts, invoices and bank statements as well as structured data from systems you're familiar with.
Our data team transforms this data. If you mind going back slide -- thank you -- as well as structured data from systems you're familiar with. Our data team transforms the data to power critical use cases across the company. I'll start with one example. Capital Markets operations. Ramp's business is extremely cash intensive. We work closely with banking partners like Goldman, Citi and Barclays to maintain big lines of credit that we borrow against our receivables. That means we need to know which businesses owe us money at any point in time down to the second, down to the cent. And that's hard.
Credit card transactions can be reversed. Authorizations can be held and removed and Uber ride may be multiple transactions once you include a tip. We also depend on many third parties who may send us data with duplicate rows, missing entries and incorrect numbers. When that happens, it breaks the trust that we have with lenders.
By flagging when data doesn't pass the smell test, Data Observability helps our capital markets team sleep better at night and in turn, helps us extend customers the credit they need to run their businesses.
Moving from operations to products, one of the most exciting products we built combines data NAI. It's called Price Intelligence. Over time, we've collected millions of PDFs, receipts and statements across customers and vendors. Traditional OCR and rules-based systems didn't scale. But with large language models, we convert this massive and messy set of documents into structured data. Then we surface pricing trends, outliers and benchmarks across billions of anonymized transactions.
So when you're looking at a contract, you can see what might be overpriced, how it compares to peers and whether you can negotiate it down. But invoices change. Pricing model shift, LLMs aren't perfect. By catching these issues, Data Observability helps customers trust what they're seeing. We know foundational models will keep improving, but we believe there are really only 2 moats, customer context and data. Thanks to Ramp's product, engineering and design teams, we're in a position to be that system of record. Now it's the data team's job to capitalize on that opportunity, and we can't do it without trust. And Data Observability helps us get there.
And with that, I'll pass it back to Kevin.
Thanks, Ian. Ramp? So that's what's possible when data goes right. But what about when data goes wrong? This diagram probably looks familiar to you. Data flows from sources through a warehouse to downstream AI and BI tools. Everything looks fine until a customer flags the data issue. You start troubleshooting, but the context is either fragmented, messy or missing entirely. And meanwhile, the problem compounds. And you start to lose the things that are easy to lose, but hard to gain, time and trust. We don't think working with data should be this way and help you shift from reactive firefighting and proactive action. We're introducing Datadog Data Observability, now available in preview.
So let's say, I'm a data engineer at a financial operations company like Ramp, call it [Poly]. And there's an issue where the quoted prices are incorrect. Instead of the issue going unnoticed and then eventually impacting customers, I instead got a slack alert saying that the quoted prices are lower than expected, based not on manual checks, but our machine learning models trained on historical data that takes trends and seasonality into your account. And to learn more, I enter Datadog.
And within Datadog, I ask myself 3 questions. Number one, is this real? Number two, does it matter? And number three, what can I do about it? And to answer that first question of, is this real? I look at the most recent data points that failed. And it looks like, yes, there are several occurrences of data below the expectation, so there's probably a real issue occurring.
But number two, does it matter? Instead of trolling through query logs to try and find the downstream of tendencies, Datadog automatically parses them for me. That's how I know an executive reporting BI dashboard and a table in a vector database storing embeddings are effective. So clearly, this issue does have a real impact.
And finally, I ask myself the third question, what can I do about it? And usually, that's what I'm out of luck. I don't know where data comes from because my visibility is limited to the data warehouse. Datadog helps me map all the way upstream, integrating a lineage and contacts across products. So I see this Snowflake metric is materialized by a spark transformation, which is erring out.
And when I'm looking to the details at the most recent job run, the caught exception indicates to me that the job expects to see a file on S3 that's no longer present. I figure out what's wrong, but the process is generated in that file, I zoom out to the full end-to-end lineared view. It looks like the S3 bucket is a destination of a Kafka pipeline fed by a microservice.
I inspect the microservice that's producing those Kafka messages and see that there is a recent schema change, which corresponds to a recent feature push. And to resolve this, I ping the on-call engineer to roll back the relevant PR. What you just saw is a combination of deep data quality checks and machine learning models that are tailored to the enterprise data quality domain overlaid on end-to-end data lineage.
Now what do I mean by end-to-end? Well, existing Data Observability products typically start from the warehouse, then shift one step to the left or one step to the right. But by starting towards the end and with a limited view, the damage is often already done. Datadog Data Observability is the only product that spans the entire data life cycle starting all the way from the services and applications that produce data to the streams and ingestions that move data to the jobs that transform data through the warehouse to the BI and AI systems that consume data. So now you finally have the visibility across the full data life cycle to detect issues sooner, resolve them faster and ideally prevent them from happening in the first place.
Datadog Data Observability helps companies like Ramp, Justworks and Glassdoor, trust the data that powers their businesses. And if you want that same level of confidence in your data, you can sign up for the preview today or visit us at our booth to learn more. Thank you.
And now I hand it back to Yanbing.
Thank you, Kevin and Ian. It's really exciting to see how Datadog Data Observability can help you not only deeply understand your data sets, but also the entire lineage so that you can understand your data life cycle. So today, we've covered a lot. We started with introducing a fleet of fully autonomous Bits AI Agent, including SRE, security analysts and Dev Agent to help you boost your team's productivity and reduce time to resolution. We talk about the on-call real voice interface that let you jump start an incident response. We then introduced Datadog IDP that can help your development team, build better software faster with more confidence. And the Datadog MCP server allow you to build your own agent with rich Observability contacts from Datadog. We are also reimagining Observability from APM to logs and more. And Datadog security help you protect your AI stack at every layer.
Last but not least, end-to-end AI and Observability so that you have full visibility across your entire AI application and data. So what do you think? Is it a lot. So wait, we actually launched so much more. Yes, what you're looking at are all the features we're launching today at this DASH.
And this may be the most visually nonexciting slide, you've ever seen. As a product person, they really make my heart sink because this truly represents the hard work from thousands of engineers so that we can help you observe, secure and act better on your data and applications.
So now I don't expect this DASH Keynote to have the same effect on you as it did to me personally last year. But seriously, please visit Datadog hub so you get to see more live demos together with our product and engineering experts and also attend the recall session, where we not only talk about product and technology, but most importantly, real customer stories from many of you in the audience.
And that's a wrap. Thank you, and have a fantastic DASH.
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Datadog, Inc. — DASH Conference 2025
Datadog, Inc. — DASH Conference 2025
📣 Kernbotschaft
- Kurz: Datadog positioniert sich als Plattform für "AI‑Observability" und autonome DevOps-/Security‑Agenten: Ziel ist nicht nur Monitoring, sondern proaktive Fehlerbehebung, automatische PR‑Erzeugung und end‑to‑end Governance für Agenten, Modelle und Daten. Vieles ist in Preview; Fokus auf Produkt‑Tiefenintegration und Entwicklerproduktivität.
🎯 Strategische Highlights
- AI‑Agenten: Einführung eines Agent‑Portfolio (Bits SRE, Bits Security Analyst, Dev Agent) das autonom triagiert, root‑cause analysiert und kontextbezogene Pull‑Requests erstellt, um MTTR und Entwickleraufwand zu reduzieren.
- Sicherheit: Ausbau von Cloud SIEM mit agentischer Untersuchung, sensitive‑data‑scans, Bedrock/ML‑Angriffserkennung und SOAR‑ähnlichen Aktionen direkt in der Plattform; Governance und Prüfpfade betont.
- Plattformintegration: Neue IDP (Internal Developer Portal), MCP‑Server (MCP = model-connector protocol) und tiefe Verknüpfung zu APM, Logs, RUM und GitHub für Live‑Kontext über den gesamten Entwicklungs‑ und Betriebszyklus.
🔭 Neue Informationen
- Verfügbarkeit: On‑Call ist GA (bereits breit adoptiert), Voice‑Interface, Handoff‑Dock und Status Pages live/Preview; Bits AI SRE kann im Account aktiviert werden.
- Previews & Produkte: Bits Security Analyst, Bits Dev Agent, APM Investigator, Proactive Recommendations, MCP Server (IDE & Stand‑alone), GPU Monitoring, AI Agent Monitoring & Console, Datadog Data Observability sind als Preview angekündigt.
- Logs & Analytics: Flex Frozen (Langzeit‑Tier bis 7 Jahre), Archive Search, native Sheets und Notebooks mit Bits‑Integration sowie automatische Query‑Übersetzung (z.B. Splunk) für Migrationen.
⚡ Bottom Line
- Impact: Produktoffensive vergrößert Upsell‑ und Monetarisierungschancen (Agent‑Add‑ons, Long‑term logs, GPU‑Monitoring). Kurzfristig sind Conversions von Preview→GA und Enterprise‑Adoption die kritischen KPIs; Datenschutz, Modell‑Sicherheit und Integrationsaufwand bleiben Geschäftsrisiken.
Finanzdaten von Datadog, Inc.
Umsatz
Der Umsatz stellt die Summe aller Einnahmen eines Unternehmens z. B. für dessen Produkte oder Dienstleistungen dar.
Umsatz (TTM) einfach erklärtDirekte Kosten
Direkte Kosten sind die Kosten, die direkt im Zusammenhang mit der Herstellung des Produkts oder der Dienstleistung entstehen.
Bruttoertrag
Der Bruttoertrag gibt an, wie viel vom Umsatz nach Abzug der direkten Herstellkosten im Unternehmen verbleibt. Berechnet man den prozentualen Anteil vom Umsatz, spricht man von der Bruttomarge (engl. Gross Margin).
Brutto Marge einfach erklärtVertriebs- und Verwaltungskosten
Die Vertriebs- & Verwaltungskosten (engl. Selling, General & Administrative expenses, kurz SG&A) beinhalten alle Aufwände für Marketing und den Verkauf sowie die allgemeine Verwaltung des Unternehmens.
Forschungs- und Entwicklungskosten
Die Forschungs- und Entwicklungskosten (engl. research & development costs, kurz R&D) geben Auskunft darüber, wie viel das Unternehmen in die Forschung und die Entwicklung seiner Produkte investiert. Vor allem prozentual vom Umsatz und im Vergleich zu direkten Wettbewerbern sind die Kosten interessant.
EBITDA
Das EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) ist der Gewinn des Unternehmens vor Zinsen, Steuern und Abschreibungen. Berechnet man den prozentualen Anteil vom Umsatz, spricht man von der EBITDA-Marge.
Abschreibungen
Abschreibungen stellen Wertminderungen von Vermögensgegenständen des Unternehmens dar (z.B. durch Abnutzung von Maschinen).
EBIT (Operatives Ergebnis)
Das EBIT (engl. Earnings Before Interest and Taxes) ist der Gewinn des Unternehmens vor Zinsen und Steuern, das auch als operatives Ergebnis bezeichnet wird. Berechnet man den prozentualen Anteil vom Umsatz, spricht man von
der EBIT-Marge.
Nettogewinn
Der Nettogewinn stellt den Gewinn oder Verlust nach Abzug aller Kosten dar.
Nettogewinn einfach erklärtaktien.guide Basis
| Mär '26 |
+/-
%
|
||
| Umsatz | 3.672 3.672 |
30 %
30 %
100 %
|
|
| - Direkte Kosten | 739 739 |
31 %
31 %
20 %
|
|
| Bruttoertrag | 2.933 2.933 |
29 %
29 %
80 %
|
|
| - Vertriebs- und Verwaltungskosten | 1.313 1.313 |
29 %
29 %
36 %
|
|
| - Forschungs- und Entwicklungskosten | 1.643 1.643 |
34 %
34 %
45 %
|
|
| EBITDA | -24 -24 |
177 %
177 %
-1 %
|
|
| - Abschreibungen | 1,10 1,10 |
34 %
34 %
0 %
|
|
| EBIT (Operatives Ergebnis) EBIT | -25 -25 |
182 %
182 %
-1 %
|
|
| Nettogewinn | 136 136 |
18 %
18 %
4 %
|
|
Angaben in Millionen USD.
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Datadog, Inc. Aktie News
Firmenprofil
Datadog, Inc. beschäftigt sich mit der Entwicklung von Überwachungs- und Analyseplattformen für Entwickler, Informationstechnologie-Betriebsteams und Geschäftsanwender. Die Plattform integriert und automatisiert die Überwachung der Infrastruktur, die Überwachung der Anwendungsleistung und die Protokollverwaltung, um den gesamten Technologiestack seiner Kunden in Echtzeit beobachten zu können. Das Unternehmen wurde am 4. Juni 2010 von Olivier Pomel und Alexis Lê-Quôc gegründet und hat seinen Hauptsitz in New York, NY.
aktien.guide Basis
| Hauptsitz | USA |
| CEO | Mr. Pomel |
| Mitarbeiter | 8.100 |
| Gegründet | 2010 |
| Webseite | www.datadoghq.com |


