Community Bank System Aktie

Good day, and welcome to the Community Financial Systems, Inc.'s Third Quarter 2026 Earnings Conference Call. [Operator Instructions] Please note that this event is being recorded and discussion may contain forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995 that are based on current expectations estimates and projections about the industry, markets and economic environment in which the company operates. These statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed. Refer to the company's SEC filings, including the Risk Factors section for more details. Discussion may also include references to certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release.

I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead.

Thank you, Chloe. Good morning. Thank you for joining us today. Our company performed very well in the third quarter. As expected, our results accelerated with operating diluted earnings per share increasing 16.5% year-over-year and 9.5% quarter-over-quarter, representing our sixth consecutive quarter of record results. Record revenues and profitability in banking, recurrent revenues and profitability in insurance services, record revenues and profitability and wealth management services. [indiscernible] revenue performance in Employee Benefit Services which was challenged by elevated expenses due to start-up legal costs associated with a number of new fund launches in our collective investment trust business.

A couple of items of note. Wealth Management revenue was up 41% year-over-year and pretax earnings were up 42%, driven by both very strong organic performance and the addition of ClearPoint -- we remain very excited about the opportunities ClearPoint is providing us, and we are already seeing tangible client cross-service opportunities with banking. Insurance services revenue was up 8.9% year-over-year, while keeping expenses basically flat, resulting in pretax earnings growth of 41%. As previously mentioned, the M&A activity is really strong, and these results do not yet incorporate the more sizable opportunities we're working on this quarter should they come to fruition.

Employee Benefit Services revenue was up 5.6% year-over-year, while pretax earnings were down 3.5% predominantly due to the aforementioned legal expenses. Banking had a very strong quarter with both margin expansion and organic growth. Commercial and consumer lending were all strong. Deposits experienced typical seasonal fluctuations, while liquidity and credit remains a source of strength. I would expect some seasonal slowdown in consumer lending in Q4, plus the impact on demand of higher rates in mortgage and auto lending. The commercial pipeline remains strong, but we also expect some larger payoffs so I wouldn't extrapolate from Q3.

As noted, we pulled forward our December securities maturities as we took advantage of the shape of the curve and our own liquidity needs and produced a positive net present value transaction. In addition, we believe that this illustrates the positive dynamics embedded in our balance sheet with over $600 million of securities maturities coming due in 2027.

I will now pass it to Marya for more details.

Thank you, Dimitar, and good morning, all. As Dimitar noted, the company's operating performance accelerated in the third quarter. GAAP earnings per share of $1.16 increased $0.12 or 11.5% from the third quarter of the prior year and was consistent with linked second quarter results, including the loss on sales of investment securities recognized in the third quarter in connection with our decision to pull forward our December investment security maturity. Operating earnings per share and operating pretax preprovision net revenue per share were record quarterly results for the company.

Operating earnings per share were $1.27 in the third quarter, as compared to $1.09, 1 year prior and $1.16 in the linked second quarter. Third quarter operating PPNR per share of $1.77 increased $0.21 from 1 year prior and increased $0.15 on a linked-quarter basis. These record operating results were driven by a new quarterly high for net interest income and operating noninterest revenues. The company's noninterest income was $143.5 million in the third quarter. This represents a $4.4 million or 3.2% increase over the linked second quarter and a $15.4 million or 12% improvement over the third quarter of 2025 and marks the tenth consecutive quarter of net interest income expansion.

The company's fully tax equivalent net interest margin increased 7 basis points from 3.49% and in the linked second quarter to 3.56% in the third quarter, reflective of higher interest earning asset yields and lower funding costs. The increases in net interest income and net interest margin included the accretive impact of the paydown of higher cost overnight borrowings using proceeds from the August 3 sale of $296.8 million of lower-yielding U.S. treasury securities. During the quarter, the company's cost of funds was 1.16% and a decrease of 2 basis points from the prior quarter, primarily driven by lower deposit costs.

Operating noninterest revenues increased $8 million or 10.2% compared to the prior year's third quarter and increased $7.4 million or 9.3% from the linked second quarter. The quarter-over-quarter and year-over-year decreases in operating noninterest revenues was reflective of increases in employee benefit services, wealth management services, insurance services and banking noninterest revenues.

Our recent acquisition of ClearPoint Trust contributed $2.1 million of noninterest revenue during the third quarter and $2.9 million year-to-date. Operating noninterest revenues represented 38% of total operating revenues during the third quarter, a metric that continuously emphasizes the diversification of our businesses. The company recorded a $5.6 million provision for credit losses during the third quarter. This was consistent with the prior year's third quarter and compares to $4.6 million in the linked second quarter.

During the third quarter, the company recorded $141 million in total noninterest expenses, an increase of $3.3 million or 2.4% and from the linked second quarter, an increase of $12.7 million or 9.9% from the prior year's third quarter. The increase from the linked second quarter was due in part to a $1.5 million increase in salaries and employee benefits, driven by 1 additional payroll day and incremental expenses associated with ClearPoint as well as a onetime $0.8 million consulting expense related to the renegotiation of a debit card branding contract. $7.4 million of the increase in total noninterest expenses from the third quarter of 2025 was attributed to salaries and employee benefits primarily due to the incremental costs associated with acquisitions completed between the periods, higher performance-based incentive compensation and medical costs along with the impact of annual merit-based increases.

Occupancy and equipment expenses increased $2.6 million from the prior year's third quarter, driven by incremental costs associated with the opening of 7 de novo branches and 3 regional headquarters over the last 12 months along with the 7 branches acquired from Santander in the prior year's fourth quarter. Excluding operating expenses related to acquisitions completed in the last 12 months, Year-to-date, operating noninterest expenses increased $18.7 million or 5.1% from the same prior year period. Ending loans increased $235.2 million or 2.1% during the third quarter and increased $767.8 million or 7.1% from 1 year prior. The increases reflected organic growth in the overall business and consumer funding portfolio.

The company's ending total deposits increased $808.3 million or 5.7% from 1 year prior and increased $154.7 million or 1.1% from June 30, 2026. The increase in total deposits during the third quarter was primarily reflective of seasonal inflows of municipal deposits in September. The increase in total deposits over the past 12 months included $543.7 million of deposits assumed from the Santander branch acquisition and $120.1 million of deposits assumed from the ClearPoint acquisition.

Moving on to asset quality. The nonperforming loans ratio increased 2 basis points and the loans 30 to 89 days delinquent ratio increased 9 basis points from last quarter, but remained strong compared to the industry. The net charge-off ratio increased 6 basis points from the linked second quarter due to $2.7 million of charge-offs recognized in the third quarter of 2022 and on 2 individually assessed business lending relationships for which specific allowance allocations had previously been established. The company's allowance for credit losses was $92 million or 80 basis points of total loans outstanding at the end of the third quarter, an increase of $0.3 million during the quarter. The allowance for credit losses at the end of the third quarter represented approximately 7x the company's trailing 12-month net charge-offs. Looking forward, we believe the company's diversified revenue profile, strong liquidity and historically good asset quality, provide a solid foundation for continued earnings growth.

With that, I would like to provide an update to our expectations for full year 2026 as we enter into the fourth quarter. We continue to expect 3% to 4% growth in deposit balances. 6% to 7% growth in noninterest revenues and an effective tax rate between 23% and 24%. As Dimitar noted, we expect loan growth to moderate in the fourth quarter, driven by some seasonal slowdown in consumer lending as well as some larger commercial loan payoffs. As a result, we now expect full year 2026 loan growth of 5% to 5.5%. We expect the full year 2026 provision for credit losses to be in the range of $22 million to $25 million. Factoring in the accretive impact of the August sale of $296.8 million of lower-yielding U.S. treasury securities we now expect 11% to 11.5% growth in net interest income and for net interest margin to exit 2026 in the mid- to high 3.5% range. Near-term margin pressure is possible if higher market rates dampened loan demand and pressure deposit rates.

Core noninterest expenses are expected to be in the range of $553 million to $557 million or an increase of 7% to 8% from 2025. This includes approximately $8 million to $9 million of incremental expenses associated with the branches acquired from Santander and approximately $4 million to $5 million of incremental expenses including nonoperating intangible asset amortization and the impact of certain onetime items. These estimates do not include the impact of pending or future acquisitions.

That concludes my prepared earnings comments, and Dimitar and I will now take questions. Chloe, I will now turn it back to you to open the line. Thank you.

[Operator Instructions] The first question today comes from Steve Moss with Raymond James.

Maybe start off on loans here. Just kind of curious, I hear you on moderation in auto and mortgage. Just curious with regard to how to think about the commercial loan pipeline and what you're seeing for strength or weakness there just given larger costs.

Yes. Steve. The pipeline is strong. It is pretty comparable to where it was last quarter, which means that it's close to its Primark. Activity is solid. So there's really -- just in terms of origination, there's really nothing to be concerned about. We just know that we've got a couple of larger payoffs, which is not the worst thing that can happen to a loan. So we're going to absorb those and we're going to replace them in the fourth quarter. And depending on timing, depending on closings, we feel that the ranges we provided is the operating range.

Got it. And then also just curious, what are you guys seeing for loan pricing these days and competition in the market?

Yes. So I think in the last couple of months, our blended originations have been right around 6.6%, and this is kind of across all portfolios. We talked about earlier this year that the pricing and auto was just frankly silly and we didn't participate as much -- it's gotten a little bit better. It's not exactly where we want it to be, but it's a little bit better. So we're not probably going to see much growth in that side of the house. mortgages are certainly -- you're seeing things in high 7s and even and mortgage products that has an impact on demand -- we've seen that. I think it's across the board. I'm confident we're going to do better than most other folks. We are very purchase-focused shop, and we have multiple products and solutions for folks. But ultimately, the payment does go up as rates go up. So that will be quieter than expected, certain the pipeline is lower than it was kind of at the end of the second quarter, and it's not also the best season for for mortgages.

And then on the commercial side, I think trending kind of in the high 6s, we've had to reintroduce #7 in certain situations. It is competitive, but we feel like we've got a very nice broad footprint and multiple products to be successful and originate a good pace.

Okay. Great. Appreciate all that color there. And then maybe just on the fee-based businesses. Dimitar, you hinted at the potential acquisitions -- just kind of curious, is there any particular line of business you guys are maybe more focused on at the moment for acquisitions? Or any color you could shed there?

Yes. Our acquisition pipeline is robust as it relates to insurance, in particular. And we've talked about this a little bit from the prior calls. This year, while the organic growth has been challenged for multiple reasons. We've both seen some kind of sanity return in terms of pricing on the MA side. And we've made up some ground year-to-date. We were down in the first quarter of almost 10% year-over-year. We narrowed down to 6.5%. Now we're kind of in the low 3% year-over-year, and we think we've got good opportunities to continue both on the M&A side and the organic side in the fourth quarter and narrow that gap. So I mentioned last quarter that if everything that we're working on transpires we're going to be very well positioned for 2017 on the insurance side. And knock on wood, I think we're still on very good track there for robust growth in '27.

The next question comes from David Konrad with KBW.

Quarter. A lot to talk about the balance sheet and maybe embedded in your NIM guide for the fourth quarter. I mean, it looks like on an average basis, you brought cash down, which may have may have helped funding costs, but now post-security sales, cash is pretty elevated versus last quarter. So I guess the first question is what do you think the use of cash will be in the fourth quarter? And then maybe also, what do you anticipate the deposit beta being?

David. So I think what you're seeing on the balance sheet as it relates to the cash position, it's really more driven by the seasonality that we have in terms of predominantly in the municipal side of our deposit base -- there is some seasonality clearly also in the general deposit basis, people spend money for vacations during the third quarter. So Usually, in the third quarter, we see the kind of the -- some of those personal deposits flow out and certainly the municipal deposits flow out in the third quarter. then they come back at the end of the third quarter and into the fourth quarter as people are making their payments across our footprint. So that's really what's driven that cash position. We talked last call that we expect it to be in a higher wholesale borrowing position that didn't transpire during the quarter to your point because we sold off some of our security maturities -- so we funded that position and growth during the quarter for our securities portfolio.

And then in terms of beta, David, really hard to tell. -- it's very early. This is the kind of the -- I don't know if we're going to have more rate hikes. Is this going to be 1 and done. It's going to be a couple, when they're going to happen. I think just in terms of how we've been approaching it throughout the year, you can see we have driven costs down as we've optimized volume versus rate -- on the deposit side, we certainly have a lot of strength in our liquidity position to allow us to do that. We have reengaged a little bit on some of the CDs this quarter -- so that might push the numbers up a little bit. We'll see we're by far not the most aggressive person in that market, but it's higher than before. At the same time, we kind of on the core accounts, we haven't really touched any rates -- so very hard to tell how it's going to shake out during this quarter.

Okay. And then second question with the going into next year with the $600 million of cash flows off the bond book. Would that be more -- would you more like to optimize that and the loan -- funding loan growth and maybe further reducing borrowings? And I guess, remind me where you would prefer securities any assets fee as a target?

Yes, I think if you just kind of look at what our balance sheet needs are, we would probably target to have securities to assets closer to kind of high teens to 20% as opposed to where they are today. So as you can do the math, that's a lot of securities current on the balance sheet that will be used in much more productive ways going forward. As it relates to the maturities in 2027, we have about $150 million of borrowings that are going to mature as well. [indiscernible] be borrowings kind of in the middle of the year. So that will be a use for some of those cash flows, certainly loan growth.

And just to provide a little bit more color on how we think about what we did this quarter versus opportunities going forward in terms of accelerating some of those maturities. It has to be a positive present value transaction for us, right? So if you think about what we did in August, -- we had 5 months left on those treasuries until they mature. So in other words, can we do cash flows sooner than the $3 million loss and the math just worked and actually got even better as rates went up. So we think that open period is much tighter than the 5 months of maturity. So if we have similar opportunities in 2027. We're certainly going to keep an open eye towards those to fund growth and maybe not have to be as active on some of the more pricey deposit side.

The next question comes from Manuel Navas with Piper Sandler.

So you have deposits coming from ClearPoint Santander over the year. You had some seasonality this quarter. How has the de novo branches doing? Can you just have a kind of an update there and what type of costs are coming in from there. [Technical Difficulty]

Pardon ladies and gentlemen, it appears we have lost the connection to our speaker line. Please standby while we reconnect. Thank you. Pardon me, I have rejoined our speakers. You may begin again.

Okay. Thank you, Chloe. Apologies, everybody, we got disconnected somehow. Manuel, you we were just in the midst of your question, so sorry for that.

Sorry. So I was kind of asking for an update on the de novo branches. You've seen a lot of that year-over-year deposit growth was Santander and ClearPoint -- just kind of wanted to 0 in on how the Denovo branches are doing? What's kind of the deposit costs there? Any kind of update there?

Yes. So on the de novo branches, as of basically yesterday, we said that roughly $175 million in deposits in those. So we're very encouraged -- we've mentioned previously that our goal for here was to get to $200 million. And I think we're going to have a pretty good shot of being somewhere around there. The majority of the deposits in those branches have been and continue to be and likely will be for a little bit commercially focused. So I don't have the exact number, Manuel on costs, but you can imagine that some of those are higher cost than the traditional retail. The retail is going to build over time. But more importantly, as we look at our aggregate deposit costs, you've seen those have continued to come down.

All right. That's great. You gave a little bit of color that the insurance business is catching up. You have some M&A possibilities there all kind of drive to potentially a better outlook for next year in insurance. Can you just talk through employee benefit services and wealth management into next year as well?

Yes. So I'll start with Wealth Management. The -- we have a couple of things going on there, right? So on the organic side, we have tailwinds from just market values. So that's been positive, and that continues to help. At the same time, we're very focused on new advisory sales in the business. in the past 3 years, and I'm including this year, kind of as a projection, we've been running somewhere between $750 million and $1 billion of new advisory sales in the business. So that's a strong tailwind kind of purely organically -- and then you have ClearPoint, which this year is only going to impact us for basically kind of 2 quarters and a month.

And next year, we're going to have the benefit of that for the full year -- and certainly, they're doing better than we expected them to do as well. So I expect that next year in Wealth Management, assuming no change in market values, which is a very big assumption and likely incorrect because they're going to go up, whether they're going to go down. We're going to have a robust double-digit growth in Wealth Management in 2027. As it relates to the employee benefit services, recalling that business, roughly half of the exposure is to market as well. and half of it is tied to basically a number of participants that we take care of -- across the country. We're just about 1 million of those folks that we take care of across the country. And that number for us grow somewhere in the low single digits, somewhere 3% to 4%. So if you kind of add the market performance on the other half of the business, you get to a blended rate that we expect every year to be kind of in the high single digits, somewhere around 7% for plant purposes for 27

I really appreciate that. Shifting gears for a moment. What's roughly the average price on the share repurchase? And where does that kind of fit in with capital deployment with the fee businesses that you're looking at? And any thoughts on bank M&A and, of course, kind of the pace of the buyback?

Sure. So we've been, I think, this year, this past quarter as well, our average price has been in the low 60s kind of right around where we are today. we're a very profitable company. We generate a lot of capital. We don't really have a predetermined pace of buybacks. It is opportunistic -- it is clearly dependent on the price. It is dependent on what our priorities we have. Our #1 priority is always organic growth. So we have to fund that. in the bank. That means that we're funding balance sheet growth. So there is a -- for every dollar we make in the bank, roughly half of it stays on the balance sheet and equity to support the growth.

In the other businesses, really, it's through the P&L. So you'll see certain quarters, there's going to be a little bit more movement, but that's our capital deployment on the expense side is really investing through the P&L in the nonbanking businesses. So that's always prior number 1. Prior number two, is inorganic growth. We are, I would call, an active acquirer across our businesses. In the past 3 years, we've acquired we've completed roughly 25 acquisitions. That's a lot. We know how to do these things. They vary from our book of business to an ample hire to a slightly larger practice to the clear points in the Santanders of the world.

So that will always be in our 2 kits, and I expect that, that will remain to be active. So we've been able to do all of that, all those things with organic growth, acquisitions, and buy back shares and continue to grow our capital base along the way. So we're -- we can expect more of the same going forward.

And as it relates to the latter part of your question on bank M&A, I'd say it's a little bit quiet right now. There is not a ton of great opportunities to really spend time on. We have a very targeted box of things that make sense for us. And that really does not include the majority of things that are out there I appreciate the commentary. I'll step back into the queue.

The next question comes from Matthew Breese with Stephens Inc.

Maybe just give us an update -- looking for an update on kind of the broader strategic initiatives tied to taking market share in some of the denser upstate New York markets in Pennsylvania. Where are you doing well versus lagging and curious around any I'll leave it there. Yes. Here is where you're doing well versus leg.

Yes. Fortunately, I feel like we're doing really well across the board. And if you just step back and think about some of our most recent kind of entries and I would count broader New England is 1 of those Southern New Hampshire and kind of Norte, Massachusetts type market, where I think we mentioned in the past that we we've been much more engaged. Certainly, we started de novo in Bedford. We added some folks to the team last year from some of the M&A disruption -- and that part of the geography for us is down really, really well this year already. So that's been really encouraging. And the feedback from client visits there just continues to emphasize to me that there is a really good opportunity set for us and our ability to compete in that part of our footprint. [indiscernible], we've been in for a while clearly, with the acquisition of the Santander branches, we were able to take it up a notch in terms of our ability to recruit and kind of establish leadership in the area.

And we just did that in the third quarter. We found the leader we've been looking for in the [indiscernible], and we're off to a pretty good start there and kind of adding to the existing commercial team. So really kind of looking forward to what that's going to bring to us in the next few quarters as well, really well received by customers down there, and our reputation is growing by the day. And that is really not to take away from what's happening in our kind of more established markets in upstate. We've had a pretty good outcome year-to-date in Buffalo. We're going to be -- we're doing okay in Rochester. We're doing quite well in Syracuse. We're doing fine in opening -- so I'm just encouraged. Certainly, in Vermont, we've reengaged as well and kind of continue to have a leading market share there.

So I'm just encouraged by the execution across the footprint. And I'm also encouraged by the ability for us to have a very large funnel of things that we're working on and seeing. So what that allows us to do is if we need to allocate capital more actively and say, the pricing and this part of our footprint is not as favorable this quarter. We're going to basically deploy more capital in another part of the footprint that's really a powerful tool for us right now.

Great. Marya, just on the security sale, I guess 1 thing I was a little bit surprised by it was just that it looks like investment yields are actually down a little bit quarter-over-quarter. Maybe help me better understand that? I would have thought given the sales, some of the lower-yielding stuff that goes higher. And if it's a timing difference, maybe help me out with where you expect things to shake out over the next couple of quarters.

Sure. Yes. I think it probably is a little bit of a timing difference based on the date that the sale was executed. In general, this is, as we've mentioned, has been a very accretive transaction for us. We're really happy that in expanded 7 basis points last quarter, 3 of those basis points are attributed to the securities sale. And then obviously, loan yields and deposit costs, we also just to put a fine point on this, do not receive an FRB or FHLB dividend. -- in Q3, and we will in Q4. So as we look forward, we expect that to smooth out and Dimitra already went into some greater detail on what's going to happen in 2027 with the $600 million -- that's obviously going to have also a positive benefit on AOCI.

So really for us, I believe, to your specific question, it was more of a timing situation as it was August 3 and the way -- when we calculate the portfolio and look at things going forward. Given the positive state of the portfolio, the rate environment, and again, the 2 dividends that we will see, we will continue for Q4 to see an expansion of 1 to 3 basis points of NIM. And then, as we mentioned in the script, for guidance, exit 2026 mid- to high 3.5% for the company itself.

Okay. And then Dimitar, 1 big picture question for you. Increasingly, we've been fielding questions around risks to deposit bases like yours tied to agenicAI, products like muse that was that came out and just the ability to move dollars around much more efficiently. Just curious how you'd respond to that if you think a franchise like yours is more or less at risk and perhaps why? I'll leave it there.

Sure. Thanks, Matt. Great question. And it's kind of like the Yogi Berra thing that predictions about predictions are very difficult, especially about the future. But the way I would really think about it as it relates to our company is ultimately Muse, which is a terrific technology -- and it's actually been available for a little bit in different ways. This is just much more consumer-friendly, I would call it that way. It -- what it does is it removes friction in the process. And that's part of the equation.

The other part of the equation is why do people bank where they bank -- and no matter what survey you kind of look at, convenience is an important piece, which also has to do with friction, but also with having something tangible around you. So branches actually show quite high on most consumer surveys for reasons where people bank. Then thrust is a very large piece of it as well. because our financial well-being is right up there in the top behind health and family for everybody, right? So trust is extremely important as it relates to finances. And the challenge with just purely agenetic solutions is that there is no responsibility attached to that trust.

What I mean by that is you may trust matter, let's say, in an extreme example. However, if new that something that you didn't ask it to do -- and the power of us is really being able to practically the things that you did on you're going to ask it to do. But if it does something that you didn't ask you to do, or if it makes a mistake, you have no recourse against anything. So in other words, there's no 1 to complain to. There's no -- can fix anything for you. You're going to get a beautiful response that says you're right to push back, I messed up, and that's about it. So there is no accountability, and I think that's going to be a challenge for trust.

Now as it relates to our company, in particular, I think the question is going to be how much of the reason that people bank with us or any other institution, how much buy are they placing on those attributes of convenience and trust and accountability and responsibility versus the friction that's embedded in doing business with us versus mills. I can tell you our folks, our business is a friction, right? Like nobody wants a mortgage. They want a home. So the days it takes us to give them a mortgage is a friction in the way. When we -- the commercial borrower that we're good for they're expecting their money tomorrow. They're not expecting their money in 60 days. So we need to continue to work on the equation of providing that value versus the friction and removing as much friction as we can so that we can earn our place.

And then the operating side of the balances is the key to all of this because if you think about where you leave your money the money that we compete for is the operating accounts. It is not the investment part. That game has been going on for a long time on the investment side. If you look at the fastest-growing deposits -- the fastest post growers in the country in the past year, they were not any banks. They were the Morgan Stanleys of the world, they were the Goldmans of the world. It is those investment dollars. -- that game has been going on. I don't know that Miss Is going to change that dramatically for us because we don't have a lot of those monies. But the operating accounts is where we deliver the value and the convenience and the trust -- and if you look at the size of our average account at $12,000, those are truly operating. Those are not investment dollars. So how much is it worth to a customer to optimize a couple of hundred bucks of that versus the convenience and the trust that comes with everything else that we provide.

The next question comes from [ Eric Bedell ] with Bloomberg Intelligence.

I was just wondering if you could -- I was just wondering if you could give us an update on how much of the commercial loan pipeline is related to the micron plants. And there was -- I also saw there's news this morning about a second chip factory being potentially built in Central New York as well.

Yes. Eric, as it relates to directly attributable pipeline to Micron, I would say it's a very small percentage. What we are seeing, however, is the increase in business from the kind of the second and third derivative supplier is really more and more like the third derivative suppliers or folks that are doing work around the sites. -- as it relates to warehousing as it relates to even just getting the roles done. So we have a number of those customers, and they're not necessarily just in the bank a number of them that are actively engaged are insurance and benefits customers whose business is growing as a result of that.

But this is all in preparation. We are starting to see more discussions from Tier 2 and Tier 1 suppliers looking at operations here locally. If you're a Tier 1 supplier, you probably already have a very well-established relationship with a banking institution and you're not necessarily likely to bank locally for that, but they need to hire kind of the Tier 3s and the Tier 4s locally to construction companies as we're seeing some of that, architectural engineering firms. We're seeing some of that -- but in terms of percent, is it driving our business at this point in time not yet. With that said, I think there's going to be 4,000 workers here on site pretty soon. And that has its cascading impact, right? They need to go to lunch. They need housing. They need medical care, they need insurance. They need all of it. So that's where we're going to start seeing it as people really come on site.

And I'm just kind of curious on expenses from here. Should we expect a larger than kind of the mid-single-digit range into next year? Or how is the best way to think about your approach on more de novo expansion? And anything just along those potlines would be great.

Yes. I mean, generally, our approach on expenses is lower, just lower is our goal. If you take out acquisitions, as Maria mentioned, we're right around 5% this year, which was our goal on our scorecard I think going forward, again, excluding acquisitions, I would like to be even a little bit more than that in terms of expense growth. again, a lot of what we're doing is investments in the future. It's been not just branches in real estate, but technology and just the infrastructure for us to scale truly operate in a much bigger scale than currently we are. But kind of that 4% to 5% on -- excluding acquisitions kind of on an organic basis, is a range that is probably going to be on our scorecard for 2027.

Next question comes from Daniel Cardenas with Brean Capital.

So just a quick follow-up question to Eric's question. So it sounds like on the lending side, the semiconductor business really hasn't been providing much loan growth as of at the expectations that it's going to pick up. How do you think this is -- the pickup in that business is going to impact your deposit growth on a go-forward basis?

Yes. Great question, Daniel. And we expect that it's going to be on both sides. And if you -- if you look at the Syracuse market and if you just pull up the results from the 2026 FDIC survey you're going to see that the market has grown a little bit, but our market share has grown meaningfully. In the past, I think 3 years, we have gone from kind of a 7% market share to over 9% market share -- so I expect that not only the market is going to grow faster than it has been, but that we're going to continue to have opportunities to deepen our market share because of the level of activity that we have and just the way how we do business. So it will be helpful. Again, very hard to speculate. We've looked at historical precedents and Saratoga County and in other places around the country. And in some places, the impact is hard to see.

In [ Serotecount ], certainly, it was deposits grew meaningfully faster than the rest of our states for kind of the period between 2010 and 2020, where most of that activity happened and since then have kind of been at the same pace as the rest of upstate. So hard to tell. It should be a positive tailwind. I still think we're going to get most of our growth from market share gains that we're going to have versus the overall market.

This concludes our question-and-answer session. I would like to turn the conference back over to Dimitar Karaivanov for any closing remarks.

Thank you, everybody, for joining us, and we look forward to speaking with you again in January.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Good day, and welcome to the Community Financial Systems, Inc. Second Quarter 2026 Earnings Conference Call. [Operator Instructions] Please note that this event is being recorded, and discussion may contain forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995 that are based on current expectations, estimates and projections about the industry, markets and economic environment in which the company operates. These statements involve risks and uncertainties and that could cause actual results to differ materially from the results discussed. Refer to the company's SEC filings, including the Risk Factors section for more details.

Discussion may also include reference to certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release.

I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead.

Thank you, Betsy. Good morning, everyone. Thank you for joining us today. This was another consecutive record quarter, which I would classify as solid with continued expansion in net interest income, strong fee performance in banking, employee benefits and wealth management and managed recurring run rate expenses. Both credit and liquidity remain top tier. Insurance revenues were short of expectations, and we also had a few expense items which we do not consider recurring. I'm particularly encouraged by the continued client and talent acquisition momentum across all of our markets in banking, the new product launches and growing capabilities in our Employee Benefits business, the above-market results in our Wealth Management business and the addition of ClearPoint.

Clearly, insurance will be challenged this year and fall short of our expectations. That is driven by meaningfully lower contingencies, self premium markets and also some organic challenges. However, you will notice that we had a nice gain of over $3 million on investment during the quarter, and that's related to an insurance investment, a great example of the optionality associated with our presence in the broader insurance space. We made more than 5x our money in this particular situation. We're also looking at a very strong pipeline of M&A opportunities in insurance, which may put us on a nice strike for 2027 revenue expansion.

A couple of items of note. First, an update on our de novo efforts. We finished the second quarter right around $140 million in deposits across our de novos. Between the de novos and our acquisition of the Santander branches in the Lehigh Valley, we expect to end the year at approximately $700 million of the new additive funding in our growth expansion markets and are quickly putting that to work in quality loans. That is right in line with our strategic plan. You will notice that even with this sizable aggregate addition of deposits that were priced higher than our legacy ones, our overall cost of deposits continue to come down, hopefully, directly addressing some prior concerns.

Second, we spent a fair amount of time talking about our commercial banking business and the success there, but here's a data point on the terrific things that our mortgage team is doing as well. Right now, our mortgage pipeline is at its highest point it has been for the past 7 years. And as we know, this is not a booming mortgage market. As of the latest HMDA data, we're the #2 bank originator in our footprint. Four years ago, we were #1. Speaking of housing in our markets, based on the May 2026 data from IMS, Fransen PA is the market with the highest increase in housing price in the United States. Worcester, New York at the second, [indiscernible] New York is the fifth, [indiscernible] is the sixth, Allentown is the 14. This is driven by inventory being down 50% compared to historical averages. Needless to say, this all bodes well for us.

Third, as it relates to activity across our markets, a few data points. 4 years ago, Central Europe was delivering less than 400 new units of housing per year. Last year, the permits filed were over 2,400. By most estimates, we need over 3,000 to meet the housing demand. On the banking side, I have seen more discussions around multifamily and even hospitality deals in Central work in the past 6 months than I have seen in the past 5 years cumulative. With that said, it is still early days, and it is not what is driving our growth yet. Our differentiated growth comes from market share gains across all of our footprint. There isn't much of a difference in the growth rates of our regions. This past quarter was particularly strong in New England and Pennsylvania looking at the pipeline, I expect virtually all regions to have second strong second half of the year. We also have insurance and benefits customers seeing nice lifts in their operations from activity across all of our footprint.

Lastly, our banking assets now sit at $17.4 billion, our wealth assets under management and administration sit at $17.1 billion and our retirement assets under administration are $16.5 billion. In other words, both our Employee Benefits and Wealth Management businesses now have a similar amount of assets in care as our banking business, which further underscores the diversification strategy of our company. You can expect continued focus and investments across all of our businesses and driving the growth of all the in line with our previously communicated strategies.

Without that said, this was a record quarter for our company with overall operating pretax preprovision earnings up 14.9% year-over-year. Banking pretax earnings were up 13.2%. Employee Benefits pretax earnings were up 16.2%. Wealth Management pretax earnings were up 46.5% and insurance was down 10.8% year-over-year. More importantly, our trajectory remains very attractive, and we expect acceleration in results across all of our businesses in the second half of the year. As a reminder, in the fourth quarter, we began unshackling ourselves from the weight of our securities portfolio as we start getting back meaningful cash flows, which should provide a line tailwind in the future quarters.

I will now pass to Marya for more color on the numbers and our updated guidance. Marya?

Thank you, Dimitar. Good morning all.

As Dimitar noted, the company's second quarter performance was solid. GAAP earnings per share of $1.16 increased $0.19 or 19.6% from the second quarter of the prior year and increased $0.08 or 7.4% from linked first quarter results. Operating earnings per share and operating pretax, pre-provision net revenue per share or record quarterly results for the company. Operating earnings per share were $1.16 in the second quarter as compared to $1.04 one year prior and $1.15 in the linked first quarter.

Second quarter operating PPNR per share of $1.62 increased $0.21 from 1 year prior and increased $0.01 on a linked quarter basis. These record operating results were driven by a new quarterly high for net interest income. The company's net interest income was $139.1 million in the second quarter. This represents a $4.4 million or a 3.3% increase over the linked first quarter and $14.4 million or 11.5% improvement over the second quarter of 2025 and marked the ninth consecutive quarter of net interest income expansion.

The company's fully tax equivalent net interest margin increased 4 basis points from 3.45% in the linked first quarter to 3.49% in the second quarter, reflective of lower funding costs. During the quarter, the company's cost of funds was 1.18%, a decrease of 2 basis points from the prior quarter primarily driven by lower deposit costs. Operating noninterest revenues increased $4.8 million or 6.4% and compared to the prior year second quarter and increased $0.3 million or 0.4% in the late first quarter. The increase in operating noninterest revenues compared to the second quarter of 2025 and was reflective of increases in employee benefit services, wealth management services and banking noninterest revenues, partially offset by a decrease in insurance services noninterest revenues due to a softer insurance market and lower organic growth. Operating noninterest revenues represented 36% of total operating revenues during the second quarter a metric that continuously emphasizes the diversification of our businesses.

The company recorded a $4.6 million provision for credit losses during the second quarter. This compares to $4.1 million in the prior year second quarter and $5.6 million in the linked first quarter. During the second quarter, the company recorded $137.7 million in total noninterest expenses, an increase of $4.7 million or 3.5% from the linked first quarter and an increase of $8.6 million or 6.7% from the prior year second quarter. The increase from the linked first quarter was due in part to a $2.1 million increase in salaries and employee benefits, reflective of one additional payroll day and true-up of performance-based annual management incentive plan expense, $0.7 million of expenses associated with ClearPoint as well as a onetime $0.6 million early termination charge related to a debit card processing platform conversion. $3.4 million of the increase in total noninterest expenses from the second quarter of 2025 was attributed to salaries and employee benefits primarily due to incremental costs associated with acquisitions and de novo bank branches opened between the periods, along with the impact of annual merit pace increases.

Occupancy and equipment expenses increased $2.4 million from the prior year second quarter, driven by incremental costs associated with the opening of 60 de novo branches and 3 regional headquarters along with the 7 branches acquired from Santander in the prior year's fourth quarter.

Year-to-date, operating noninterest expenses were $261.2 million, an increase of $15.2 million or 6.2% from the first 6 months of 2025. Excluding operating expenses related to acquisitions completed in the last 12 months, operating noninterest expenses increased $10.4 million or 4.2% from the same prior year period. Ending loans increased $151.6 million or 1.4% during the second quarter and increased $763.7 million or 7.3% from 1 year prior. The increase from 1 year prior reflected organic growth in the overall business in consumer lending portfolios, while the increase during the second quarter primarily reflected organic growth in the business lending portfolio.

The company's ending total deposits increased $1.01 billion or 7.4% from 1 year prior and decreased $159.7 million or 1.1% from March 31, 2026. The decrease in total deposits during the second quarter was primarily reflective of seasonal outflows of municipal deposits. The increase in total deposits over the last 12 months included $543.7 million of deposits assumed from the Santander branch acquisition and $120.1 million of deposits assumed from the ClearPoint acquisition.

Moving on to asset quality. The nonperforming loans ratio increased 2 basis points and the net charge-off ratio increased 1 basis point from the linked first quarter while the loans 30 to 89 days delinquent ratio decreased 9 basis points from last quarter, aligned with typical seasonal trends. The company's allowance for credit losses was $91.7 million or 81 basis points of total loans outstanding at the end of the second quarter, an increase of $1.5 million during the quarter. The increase was primarily attributed to reserve building in the business lending portfolio. The allowance for credit losses at the end of the second quarter represented 8x the company's trailing 12 months net charge-offs.

We are pleased with the second quarter results, which reinforces our commitment to expand operating leverage and scale as a diversified financial services company. Looking forward, we believe the company's diversified revenue profile, strong liquidity and historically good asset quality provide a solid foundation for continued earnings growth.

With that, I would like to provide a more detailed update to our expectations for full year 2026 as we enter into the second half of the year, inclusive of the estimated impact of the completed ClearPoint acquisition. We are currently expecting 5% to 6% growth in loan balances, 3% to 4% growth in deposit balances, 10% to 11% growth in net interest income, 6% to 7% growth in noninterest revenues and a provision for credit losses in the range of $20 million to $25 million. In addition, our expectation is for continued net interest margin expansion over the next 6 months, exiting 2026 in the low to mid-3.5 range. We expect modest temporary pressure in the third quarter within a range of up 1 basis point to down 2 basis points due in part to seasonally higher overnight borrowing levels.

Core noninterest expenses are expected to be in the range of $550 million to $555 million or an increase of 7% to 8% from 2025. This includes approximately $8 million to $9 million of incremental expenses associated with the branches acquired from Santander and approximately $4 million to $5 million of incremental expenses associated with ClearPoint, including nonoperating intangible asset amortization. These estimates do not include the impact of pending or future acquisitions. Additionally, we continue to anticipate an effective tax rate between 23% and 24%.

That concludes my prepared earnings comments, and Dimitar and I will now take questions. Betsy, I will turn it back to you to open the line. Thank you.

[Operator Instructions] The first question today comes from Steve Moss with Raymond James.

Maybe just starting off on the competitive environment in Upstate New York. Good to good to kind of -- it sounds like there's going to be a bit of an acceleration here in overall businesses, including loan growth. Just kind of curious what you guys are seeing these days, maybe where is competition more intense and where there's opportunity?

Thank you, Steve. As I mentioned, it's really across the footprint. I couldn't tell you that Upstate is any better or different than, frankly, New England or Pennsylvania. It is competitive. I think our expectations are, as Marya said, 5% to 6% on the loan growth side for the year. I think we're tracking just about in that range right now, towards the higher end, but we also have some -- second half of last year was stronger than the first half, so we have different comps. It is active across the board. I would say that we've seen a little bit more competition as it relates to pricing, including some structures as well. People are kind of really focused on putting assets on the books. And certainly, our growth would have been even higher this quarter if we have taken a similar approach. To me, it was a little bit interesting because rates went up during the quarter while actual rates over to customers went down in our markets, just compressing spread pretty meaningfully. We did not partake in a lot of those, but we still feel that our pipeline is pretty solid, and we'll be able to hit those growth rates.

And do you think -- I mean going forward for the second half of the year, is it just going to be more commercially driven? And are you just going to be trying to hold indirect auto flat? I realize there's some competition in that market this quarter here.

Yes. I think one in the kind of the third and the fourth quarter, we kind of really bear the benefits of our activities on the mortgage side. So I expect that the mortgage portfolio is going to move. As I mentioned, our pipeline today in that book is the highest it's been in 7 years. and those have a pretty good time line to closing. So you can estimate if we see the pipeline today, most of it will clear out this quarter, and then we'll be repeating again. So I think the third and the fourth quarter will be good in mortgage.

On the auto side, I think that the pricing has improved a little bit. So we're more active on that side as well. So I think we'll see kind of where it takes us. So I do think that the consumer is going to be stronger in the second half of the year than certainly it was in the first half of the year. Commercial, I think, remains in a very good spot. We have very good pipelines. I think we may even have opportunities to do a little bit better on pricing if our competitors feel similarly that rates should be moving up rather than down.

Okay. Got you. And then in terms of -- on the fee income side, insurance here, -- just kind of curious like how to think about contingent fees going forward? Is it kind of -- I hear you it's softer and I'm not exactly sure how much you had in continued fee this quarter. Just kind of curious, as we go into '27, it's probably going to be a bit more muted on the contingency side and obviously probably on growth, too?

Yes, I think that's right. I mean out of the shortfall in insurance kind of year-to-date compared to where we thought we were going to be about $1 million just dealt in contingencies. The team has done a very nice job in terms of controlling costs, but it's hard to overcome that. And then the rest of it has been kind of organic softness, premiums. So it's a little bit hard to tell where it's going to settle. We think the second half of the year will be better. We expect some acceleration, we expect to make up some ground that's not going to take us to our normal growth rate. So we're down 6.5% year-to-date. We hope to make that up, not finish necessarily the year down, but we'll see how it shakes out. It could go either way.

I will say that kind of this environment, it's made things a little bit more active on the M&A side, as I mentioned. And we have multiple ways to grow revenues there. And the pipeline right now on the M&A side is the best it's been, including some things that could be much more kind of needle movers than historically for us. So I think if we're able to execute well on that side, kind of, again, looking forward into will move in much better shape.

The next question comes from Manuel Navas with Piper Sandler.

This is Grant [indiscernible] on for Manuel. I had a question on how do deposit pipelines look going forward, noting the muni seasonality this quarter? And then how are de novo branches doing gathering deposits.

Sure. So as you pointed out correctly, in the second quarter, we have a meaningful amount of seasonality as the teachers and other employees basically take the summer and there's payments made at the end of June to all those employees. So you see an outflow as property taxes start coming in here, the end of the third quarter and the fourth quarter that we'll rebuild back into liquidity. So these are just kind of normal temporary fluctuations across our footprint.

As it relates to de novos, as I mentioned, we ended the quarter with $140 million in deposits, right on track in terms of what we were planning and hoping for, for the year. Continuity levels are pretty good. So we're very pleased with the outcomes there. Overall, deposits are not easy to come by. That's not just for us. I think it's the same for everybody in the industry. The [indiscernible] are always the part of the equation. That is the life blood of the bank. So we continue to remain very focused on that. Pricing has become a little bit less constructive on that side, and we've decided not to participate in some of those opportunities. We're certainly seeing things that are going off at rates above wholesale funding rates, which doesn't make a lot of sense to me. So we're not going to participate in that. We have a much stronger balance sheet than most and a lot more flexibility than most. Our loan-to-deposit ratio is 76%. We have a lot of runway there as opposed to our folks.

And then the other thing I would note is, again, we have a tremendous amount of cash flows coming from our portfolio starting here in the fourth quarter and to next year. the next 18 months, we're looking at over $1 billion of cash flows coming our way. So that's a great way for us to also optimize how we fund the growth on the loan side.

And then just switching over to repurchases. I noticed like decreased this quarter. Is there a right pace for repurchases going forward?

We don't have a pre-established base. I think we remain opportunistic on that front. And if there's moments of softness in the market, we make sure that we have a lot of strength in the company so that we have really become active when things are softer. But there is no predetermined amount that we would like to purchase. We have -- as I mentioned, there is a decent amount of opportunities on the M&A side as well, especially on the insurance side. So we're kind of cognizant of how we deploy cash in the best way for our shareholders.

[Operator Instructions] The next question comes from Matthew Breese with Stephens.

I heard you loud and clear on the near-term kind of NIM guide. I'm curious, as you think about the NIM longer-term competitive factors, would really the repricing of fixed rate loans. When do those repricing benefits start to kind of peter out? Is that a '27 or '28 type factor for you? Or is it longer considering some components of your book?

I would say it's longer considering all the components. So you just heard Dimitar talk through some of the different things we're saying and seeing in the market when historically, with NIM and based on the past year, so we expanded 4 basis points in Q2, 20 basis points year-over-year. Obviously, that's our ongoing efforts that we're seeing come to fashion and also outstanding cost of funds, which we noted a couple of times during the call already, which came in at Q2 at 1.18%. So as we see and look at NIM, Q3, as you mentioned, a little bit of pressure there. That's just seasonal for us. We expect it to, again, go back expansionary Q4. And we look at the variables price book for '27. It really is playing out over the next 12 months. Again, the securities cash flows that are coming through, those we expect to have impact beginning in Q1. When we are taking the position that -- looking at our portfolios, we're very cognizant of how the next sort of 8 quarters are playing out because of all the moving parts.

So I would say that just in general, we want to stress that we are exiting again full year low to mid-3.5% range in terms of NIM, and that we have all this room coming up between the variable loans repricing and investment securities to redeploying the loans. So that's a really positive benefit for us.

I think, Matt, I would just add, if you -- as we look at our ALCO modeling, the margin trend continues and continues to the point where I don't believe it, to be honest with you, because of just banks being very good at competing their margins away. But if the curve stays where it is and spreads remain roughly in line, certainly the new originations are coming in at a higher rate than the back book in aggregate. It bears by portfolio, but in aggregate, they're coming in higher. So we have a long tail here of repricing and especially as some of the cash flows are moving from securities from 2% into loans at 6%. That provides a very nice tail to repricing for future years.

Very helpful. And have you started -- I mean, deposit costs were obviously very low this quarter, but have you started to feel some pressure there? And might we see higher deposit costs even for you in the coming quarters here as competition builds?

I don't know that it will be that much higher for us, to be honest with you. I think we just have a lot more levers in our balance sheet. Like I said, we've got billions of doors in securities that will churn. And that means that we don't have to participate in some of the things that are happening in the market. So when you see a lot of things starting with a 4 handle, when you see municipal money short term being a bit higher than wholesale funding that is even unsecured. We don't have to participate in that because we have flexibility. So I don't think that the overall cost of deposits go up in a meaningful way for us. There will be some quarters, like Marya said, I think in the third quarter, could you see our cost of funds creep up because of the overnight borrowings, that's probably likely. That's what's going to put some pressure on the margin in third quarter. But cost of deposits themselves, I don't really expect to move much.

Okay. Dimitar, I felt like your comments around infrastructure build, multifamily, your core markets, but a lot of them kind of in the chip impacted markets were really encouraging. And I know to date, you've been a little bit hesitant to put any chips on it just because these things can change, they can get extended, et cetera. Could you just reframe for us where kind of the ball lies today, potential impacts to the balance sheet, when that might occur if it's already occurred? And maybe just give us your updated thoughts there.

Yes. I would frame it, Matt, is we've moved from the kind of speculation stage which lasted for basically 4 years almost. If you recall, this was announced at the end of 2022. So this has been kind of in the discussions for a while. And we've kind of moved past that stage into the stage of people actually putting in for permits, trying to find financing and putting some real money on the table. That's kind of where we are today. Are we at the stage where we're actively lending into those opportunities or our customers are growing to the point where it's meaningfully impacting their insurance premiums or their employee benefits services. We're not there yet. I think that's probably going to start seeing a little bit more of that over the next 12 months. is going to be noticeable on our balance sheet. I doubt it, to be honest with you, simply because of the scale of our balance sheet today versus having another $50 million or $75 million of incremental opportunities, and that's just kind of a speculation. I don't think it's going to be much more than that. It's not going to move the needle yet in the next 12 months. So like I said, all of our regions are performing really, really well. If I give you them their growth rates, and I asked you to guess which one was Central New York, I don't think you would be able to tell in a couple of years. I hope that, that number will be kind of sticking out a little bit more on the page, but we're just not there yet.

Great. Okay. Last one for me. You mentioned in the release some investments towards AI. And I'm curious, one, what kind of staff do you have dedicated to AI presently two, if there's been any sort of tangible benefits yet? And three, if you think we'll see any real kind of pronounced expense or revenue-related benefits over the near to medium term? And that's all I had.

Yes, so it is something that we're very focused on. As I mentioned in our last call, we've been on that journey 2-plus years now. We have both added and also redeployed resources from other areas into what I would call, efficiency opportunities predominantly at this point in this stage in time. As it relates to purely staffing, I can think of it as more than a dozen people with a handful of them being kind of fully dedicated to just purely AI. Essentially, the rest of them being augmented in multiple ways, their production levels through AI. I think so far, the transformational areas that we've seen are really more on the app development side, which is very similar for pretty much everybody else out there. And certainly, our ability to develop, launch and integrate products at a much faster pace of innovation than before.

We have some very, very interesting things that we're working on that I would call transformational in some of our businesses. The benefit of being a well-diversified company with different levels of regulation across different businesses is that it allows us to be much more experimental, I would put it that way, in areas outside of the bank and take some learnings out of that and then push it back into the larger enterprise. So we're focused on that. We're not -- I don't think we're at the point where we're going to tell you what the impact is. I'm going to know much better in about 6 months if some of these transformational things are truly happening. Then I think in another 6 months, you might start seeing their impact on the margin in some of our businesses. But we're not there yet. We're very well down the path, but we really need to see these things happen.

At a high level, what it is allowing us to do today is to have a much more efficient allocation of labor in our franchise. If you step back and look at our cost base today, we've actually taken out the acquisitions. So you'll see that our employee cost has actually not gone up that much over the past 12 months. And Today, we have the same number of employees we did at the beginning of the year before the acquisition of ClearPoint and some other add-ons across some of the our businesses. Some of these small items that we've done, we've been able to basically offset the headcount add with our efficiencies and those businesses have the same number of employees today as we did in the beginning of the year while adding to the revenues. So that's kind of what we're focused on. you kind of see some of that rate really kind of on the employee side, first kind of moderate, and then we'll start seeing it a little bit more on the margin as the investments mature.

This concludes the question-and-answer session. I would like to turn the call back over for any closing remarks.

Thank you, Betsy, and thank you, everyone, for joining us and for the questions. As always, we remain excited about the future ahead of us and look forward to speaking with you in a couple of months.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Good day, and welcome to the Community Financial System, Inc.'s First Quarter 2026 Earnings Conference Call.

[Operator Instructions] Please note that this event is being recorded and the discussion may contain forward-looking statements within the provision of the Private Securities Litigation Reform Act of 1995 that are based on the current expectations, estimates and projections and about the industry, markets and economic environment in which the company operates.

These statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed. Refer to the company's SEC filings, including the Risk Factors section for more details.

Discussion may also include reference to certain non-GAAP financial measures. Reconciliation of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release.

I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead.

Good morning, everyone. I would like to first highlight a very recent recognition our company received. Last week, we were named CenterState CEO Business of the Year with over 50 employees here in Central New York. This is one of the most prominent recognitions in Central New York. I believe it is a great illustration of the activity, commitment, visibility, investment and impact we're having and the results we're about to discuss come in no small part due to all of the above.

A major thank you to all of our teams across banking, insurance, employee benefits and wealth management. Great things are happening in Upstate and great things are happening at our company.

Now on to results. We're off to a very good start in 2026. Organic growth is visible across all of our businesses. Strong new business efforts, combined with supportive interest rate environment and market values resulted in 9% total revenue growth.

Our balance sheet, as always, is a source of strength for us and our clients with excellent liquidity and credit metrics. Expenses and return on investments remain a focus. All in all, 17% growth in operating diluted earnings per share compared to last year's period is a result we feel very good about.

Focusing on each specific business. Banking and Corporate is benefiting from organic growth, expanding margin and our recent branch acquisition in one of the most attractive markets in the Northeast. 29% bottom line improvement year-over-year is peer leading. Market share gains have been and will continue to be the main source of growth for us.

Employee Benefit Services is expanding at the expected pace of mid- to high single digits. We're starting to see some tangible results of our recent investments.

Insurance Services had a difficult comp from last year due to the timing of contingency payments, which, as a reminder, came in the first quarter of 2025 versus our typical pattern of mostly second quarter event. This, however, has not changed our expectations for overall insurance performance during the year.

Wealth Management Services also experienced mid-single-digit revenue growth and high single-digit bottom line growth, in line with our expectations.

In summary, we did have a very good start to 2026. Organic activity is strong. Targeted inorganic discussions are active across all of our businesses. We have excellent capital and liquidity and look forward to continued strong performance throughout the year.

Marya will provide you with more details on the financials. Marya?

Thank you, Dimitar, and good morning, all. As Dimitar noted, the company's first quarter performance was strong. Including acquisition expenses, GAAP earnings per share of $1.08 increased $0.15 or 16.1% from the first quarter of the prior year and increased $0.05 or 4.9% from linked fourth quarter results.

Operating earnings per share and operating pretax pre-provision net revenue per share were record quarterly results for the company. Operating earnings per share were $1.15 in the first quarter as compared to $0.98 one year prior and $1.12 in the linked fourth quarter.

First quarter operating PPNR per share of $1.61 increased $0.21 from one year prior and increased $0.03 on a linked quarter basis. These record operating results were driven by a quarter-over-quarter decline in operating noninterest expenses and a new quarterly high for net interest income.

The company's net interest income was $134.7 million in the first quarter. This represents a $1.3 million or 1% increase over the linked fourth quarter and a $14.5 million or 12.1% improvement over the first quarter of 2025, and marks the eighth consecutive quarter of net interest income expansion.

The company's fully tax-equivalent net interest margin increased 6 basis points from 3.39% in the linked fourth quarter to 3.45% in the first quarter, driven by lower funding costs. During the quarter, the company's cost of funds was 1.2%, a decrease of 7 basis points from the prior quarter, primarily driven by lower deposit costs.

Operating noninterest revenues increased $3.2 million or 4.2% compared to the prior year's first quarter and decreased $3.2 million or 3.8% from the linked fourth quarter.

The increase in operating noninterest revenues compared to the first quarter of 2025 was reflective of increases in Banking, Employee Benefit Services and Wealth Management Services noninterest revenues, partially offset by a decrease in Insurance Services noninterest revenues due to changes in the timing of collections of contingent commission revenue.

Operating noninterest revenues represented 37% of total operating revenues during the first quarter, a metric that continuously emphasizes the diversification of our businesses.

The company reported a $5.6 million provision for credit losses during the first quarter. This compares to $6.7 million in the prior year's first quarter and $5 million in the linked fourth quarter.

During the first quarter, the company recorded $133 million in total noninterest expenses, a decrease of $5.5 million or 4% from the linked fourth quarter and an increase of $7.7 million or 6.2% from the prior year's first quarter. The decrease from the prior year's fourth quarter was due in part to seasonal factors and the absence of certain onetime items described last quarter as well as acquisition expenses associated with the Santander branch acquisition.

$3.9 million of the increase in total noninterest expenses from the first quarter of 2025 was attributed to salaries and employee benefits, primarily due to the incremental costs associated with acquisitions and de novo bank branches opened between the periods, along with the impact of annual merit-based increases.

Occupancy and equipment expenses increased $2.2 million from the prior year's first quarter, driven by incremental costs associated with the opening of 15 de novo bank branches and 3 regional headquarters, along with the 7 branches acquired from Santander in the prior year's fourth quarter.

Additionally, acquisition expenses of $0.4 million were incurred in the first quarter of 2026 associated with the pending acquisition of ClearPoint Federal Bank & Trust.

Ending loans increased $181.4 million or 1.7% during the first quarter and increased $710 million or 6.8% from one year prior, primarily due to organic growth in the overall business and consumer lending portfolios.

The company's ending total deposits increased $978.1 million or 7% from one year prior and increased $483 million or 3.4% from the end of 2025. The growth in total deposits during the first quarter was primarily reflective of seasonal inflows of municipal deposits. The increase in total deposits over the past 12 months included the $543.7 million of deposits assumed from the Santander branch acquisition.

Moving on to asset quality. The nonperforming loans ratio decreased 4 basis points and the net charge-off ratio increased 2 basis points from the linked fourth quarter, while the loans 30 to 89 days delinquent ratio increased 5 basis points from last quarter, aligned with typical seasonal trends.

The company's allowance for credit losses was $90.2 million or 81 basis points of total loans outstanding at the end of the first quarter, an increase of $2.3 million during the quarter. The increase was primarily attributed to reserve building in the business lending portfolio, reflective of organic CRE growth.

The allowance for credit losses at the end of the first quarter represented 7x the company's trailing 12-month net charge-offs. We are pleased with the first quarter results, which reinforces our commitment to expand operating leverage and scale as a diversified financial services company.

Looking forward, we believe the company's diversified revenue profile, strong liquidity and historically good asset quality provide a solid foundation for continued earnings growth. With that, the financial expectations that we provided earlier this year for full year 2026 remain consistent.

That concludes my prepared earnings comments, and Dimitar and I will now take questions. Steve, I will turn it back to you to open the line. Thank you.

[Operator Instructions] The first question comes from Steve Moss with Raymond James.

Nice quarter here. And maybe just starting on the loan side, good commercial loan growth. And just kind of curious where you are on the pipeline. I apologize if I missed it. I hopped in the middle of your prepared remarks. Just curious, just a color on that aspect of the loan book to start.

Yes, the commercial pipeline is in excellent shape. I think it's actually the highest it's been. It is meaningfully higher than last year at this time. Of course, there is a fair amount of uncertainty as to the timing and the pull-through of the pipeline.

But right now, activity is very good. It's been very good. It's been building. We have a little bit less payoffs than we did last year so far. And I know I think you all know that impacted us meaningfully last year. So right now, we're in pretty good shape.

Okay. And then on the auto side here, a strong quarter for that. I know you were upbeat on it. Just kind of curious what you're seeing going forward in terms of pricing and where it could go for the rest of the year.

Yes. For us, again, as a reminder, the auto piece for us is really a function of really pricing and kind of overall demand in the market because we don't really do anything as it relates to credit. That space for us is pretty constant.

So as long as they fit in the credit box, then the question is where are we on pricing. We entered this year with probably a little bit more of an aggressive stance on that, kind of expecting rates to trend down over time. So I think we gained a little bit more market share than certainly last year.

Kind of learned our lesson a little bit last year. Last year, we were down meaningfully in the first quarter in that business. And this year, we didn't want to start deep in the hole.

So with that said, again, for us, activity is strong, demand is okay. Pricing is now a little bit better than it was in the beginning of the year. So we'll see where we ultimately end up. But our guidance and kind of our goal for that business continues to be in mid-single digits.

Okay. Got it. And then on the fee side here, you mentioned the contingent piece more in the second quarter. Kind of the eyeball going back, it looks like that contingent benefit you typically get is about $1.5 million, $2 million. Is that about fair for the second quarter?

Yes, that's in the range.

Okay. Got it. And then just one more on expenses here. Good to see where they came in. Just thoughts -- updated thoughts here on the cadence of expense growth throughout the year and where you're looking for things to settle out.

Yes. Our guidance stays intact on that side. I mean if you look at it year-over-year, we're running just above 6%, and that includes the impact of acquisitions from last year.

I think as we get in the latter part of this year, and we kind of are comparing truly apples-to-apples, if you will, in terms of the expenses we had in de novo expansion last year and acquisitions, that rate will -- my guess is and my hope is and my expectation is that it will continue to go lower from 6%.

So again, it will be within the range. We're going to drive it as low as we can. Our goal is not to spend money. Our goal is to make money. And that's going to continue to be a focus for us.

The next question comes from David Konrad with KBW.

You had really good NIM expansion this quarter, but I thought it was interesting that the investment yields actually went down 4 bps. So maybe refresh us on your NIM expectations for the year and talk about how the portfolio balances may be used to pay down borrowings or fund loan growth or where you expect the securities balances to go?

Yes. So NIM did outperform our Q4 guide as we expanded 6 basis points in Q1. For us, this is a result of strong loan growth, ongoing repricing efforts. We also had a steeper yield curve than we've had in recent quarters. So we're pleased with these results.

Looking forward, we expect for Q2, 3 to 5 basis points of expansion. We are going to continue to capitalize on the loan and deposit efforts, fully realize the late 2025 cuts. Just to note here, Q2 NIM will be partially aided by an FRB dividend, just for your notes there.

In terms of looking at the overall portfolio, if we have -- we see an opportunity, we will pay down borrowings, but we see a steady state for now. And again, I want to reiterate the guidance of 3 to 5 for Q2 and are pleased with how our book looks at the moment.

The next question comes from Manuel Navas with Piper Sandler.

Just a follow-up on the NIM discussion. So the expectation is loan yields kind of flat to up? Or what kind of direction on the loan yields? And then the deposit cost performance has been excellent. Is there any more room for it to come down? Or you kind of have to shift to acquiring deposits within the de novo branches? Can you just talk about deposit costs going forward?

Sure. So for us, the environment continues to be more supportive on the asset side. So as we think about the trajectory for margin here, it will be predominantly driven by the asset side. Now there will be quarters like this quarter where we're absorbing some of the hit on the asset side while you're trying to reprice deposits.

So for us, frankly, being flat in loan yields in the quarter, having absorbed 2.5 cuts essentially was pretty good. Going forward, again, we expect that given where new production is, which is right around 6 and given where the back book is, which is right around 5.68, that should give you 30-plus basis points to work with there as we continue to reprice the book.

On the deposit side, we've discussed that we have pretty active deposit management across the board. So we were able to pull through as much as we could out of those deposit changes through the quarter. Clearly, with -- if there's no cuts, there is more limited opportunity to do that. Could there be another couple of basis points? I think that's possible.

Also keep in mind, in the second quarter, we're going to be sitting on a little bit more of liquidity at least for the first 45 days or so that is municipal related, and those tend to be higher cost deposits. So there's just natural mechanical ins and outs of deposit costs through the quarters depending on the municipal flows.

I appreciate that commentary. Shifting over to capital deployment. You had a little bit of a buyback this quarter. Can you just talk about your appetite there? And any other kind of thoughts on -- updated thoughts on M&A, where you sit now fee businesses versus whole bank? Obviously, the de novo is progressing. Could we just have a check up on that?

Sure. So our company is fortunate that we generate a fair amount of capital, and it's really up to us to decide how we allocate that, and we're fortunate that we have 4 businesses that we can allocate it across. So our first priority is always going to be organic growth across those businesses.

For the bank, it's kind of easy to ballpark because that's tied to the growth of the balance sheet. For the other businesses, it's a little bit harder because it's really in the expense base that we're making investments. So they're not necessarily directly immediately from the capital account.

So that remains our first priority. As I mentioned in my remarks, we continue to have active and very targeted discussions across all of our businesses on the inorganic side. So as you know, for us, historically, that's been, I would call them, singles and doubles, kind of a string of pearls in some of the nonbanking business strategies.

Occasionally, on the bank side, as you know, we tend to like things that we can meaningfully grow and expand and create returns for shareholders. So they tend to be on the lower end as well in terms of size.

We prefer to use cash, as you all know. Sometimes we may have to use stock. And sometimes we want to buy back that stock if we end up using stock for an acquisition. With that said, the buyback this quarter was really kind of opportunistic in the sense of, one, we need to clean up some of our equity dilution to provide kind of a neutral outcome to our shareholders.

And then secondly, there was clearly some disruption with the prices during the quarter. So we took a little bit of advantage of that knowing where the earnings of the company are kind of projected to be versus what the market price might be at a moment in time. So we're going to continue to be opportunistic.

I think if you look at our price to earnings projected forward, assuming all of you are correct, it's pretty attractive compared to historical measures. It's pretty attractive compared to the overall index. So we think that our stock is reasonably attractive to look at if there is moments of further disruption.

The next question comes from the line of Matthew Breese with Stephens Inc.

A few questions for me. Just thinking back to some of the strategic initiatives, taking market share in some of the economically more vibrant areas in your footprint.

Could you just maybe give us some idea where we are on that priority and where you've kind of made the most progress, whether it's Rochester, Buffalo, Eastern Pennsylvania, New Hampshire?

Yes, just wanted an update there and then maybe some thoughts around local investments, whether it's chip manufacturing or otherwise. And are you starting to see any tangible impacts yet?

Sure. Thanks, Matt. So we've really been on this journey of revamping the organic capability of the company going back multiple years. And it started before I was at the company and started in Albany. And that was a very successful initiative, and we now have a very vibrant and sizable business in Albany.

And then we basically recreated the same thing in Central New York and then in Western New York as well. And where we sit today, if you -- what's really, really encouraging from my perspective, as I look at where the growth has come or it's coming in a particular quarter, and this quarter and the past quarter, it was broad-based. It was across every single one of the regions.

Now we've had quarters in the past where the capability of the team and the diversification will be in a way where we might have a great quarter in Pennsylvania, and we might have an excellent quarter in Western New York, and we might have an excellent quarter in Syracuse. And that's what's kind of been -- and New England as well, it's been really good consistently.

So it's been a nice spread of effort. It has been a nice spread of activity level across all the markets, expectations and presence and again, incentives and just focus of the teams. We're pretty well, I think, established in terms of our talent acquisitions across those markets. There's a few other targeted areas that we may look at.

I said this before, and then there is some sort of a disruption that occurs that allows us to take another swing and add some of the best players in those markets. We had something like that happening in New England recently. So we expanded that team. So we'll continue to be on the front foot of those opportunities.

But yes, I mean, it's kind of a long-winded way of saying it is across the board, it is consistent. We feel really good about our opportunities, our people, our talent, our reputation, our brand. Those are things that are hard to replicate. It's not the pricing, it's not structure, it's none of that. It is the hard things that we've been focused on. So we feel really good about that.

As it relates to Central New York and some of the activity here, I think, as you know, we kind of have formally -- the major project here in Central New York is underway with Micron. I think the thing to just kind of keep in mind, this is a long tail event for us and everybody else here in Central New York, it's going to play out over a decade plus.

With that said, some of the tangible things are starting to show. There's going to be 4,000 workers coming on site pretty soon. Now they're transient. So are they going to open banking accounts with us? Probably not. They probably already have banking accounts from the multiple sites they do work across the country.

But are they going to consume a whole bunch of things in and around our markets, which is going to help our customers? Absolutely. So that's going to be kind of the initial impact, and then we're going to have some people that are more permanent around these facilities.

And it's not just Micron, it's all the suppliers around it. It's some of the onshoring we've talked about from Canada and some other markets. That's going to continue to be the case. So we're in a good spot. If you -- maybe this is helpful to you to all kind of ballpark what this could be again over multiple years.

If you look at the size of the investment in chips and kind of advanced technology manufacturing that is to occur in Central New York and you compare it to those investments, the rest -- across the rest of the country and you look at the size of the investment versus the GDP of each one of those areas, it is only here in Central New York where that impact is literally 250% of the GDP of Central New York. So it is very large. It's going to be a very long time, but it's a very large impact.

Great. I did not realize it was that large of an impact to local GDP. Dimitar, I didn't think I quite heard you on the ClearPoint deal. Is that closed yet? Or when is that expected to close? And then during the quarter, were there any other kind of notable fee income business lines, acquisitions that didn't get its own formal 8-K?

Yes. So no, nothing different on the fee income side in terms of acquisitions during the quarter. As it relates to ClearPoint, we and ClearPoint are prepared to close. We have everything lined up in terms of our own preparations. There's really not a lot in terms of conversions or technology or people impact.

So it's a very straightforward execution with low risk. However, we're still waiting on regulatory approval. And that could be any day or it could be later. We don't quite know how these things work. So whenever we receive that, we'll be prepared to close pretty shortly after.

Okay. And last one for me, just on expenses. In the press release, you had mentioned kind of the usage of AI. I'm curious how and where you're using this and any notable applications that have perhaps saved you money or helped on the revenue front? And that's all I had.

Yes. Thanks, Matt. I mean, I do want to let people go to the rest of their days because we can spend a lot of time, as you know, talking about AI. I will say that we've been on this journey for literally 2 years now, and I'll give credit to one of our directors, retiring directors, Sally Steele, who pushed us into being much more front-footed than probably we were going to be back in 2024.

So we've been at this for quite a while. We are -- as we've talked about, our goal has been to continue to scale the company without necessarily growing the expense base and the headcount and really take activities that are less value added to our customers and focus our people on high value-added activities.

With all that said, I'm a believer in what Alex Karp said at Palantir, which is AI's impact needs to be transformational, which is doing 5x as much with half the cost. And until I really see that and can really look all of you in the face and tell you that this is what's happening, and this is why the margin is going to go where it's going to go, we're going to be a little bit quieter on this. We're just going to keep working in the background.

[Operator Instructions] The next question comes from Manuel Navas with Piper Sandler.

Just wanted to jump back in. The expense level, it's targeting seemingly annualizing to below your full year guide. Where are kind of some of the increases across the year as you invest in your businesses?

So I think, Manuel, a couple of things there as you think about expenses. One, there's less quarter -- there's less days in the quarter in the first quarter. So that naturally is going to lead a few more payroll days. It's a meaningful add in expenses.

We also expect that there will be some continued opportunities for whether the talent acquisition or maybe some smaller kind of growth acquisitions that we're going to ultimately try to absorb with minimal cost, but along the way, they might produce some cost. So we -- again, not knowing what's in the future for us, it's a little bit hard to know.

Also medical is a swing factor as well. We had a pretty good quarter in medical expenses, and that could reverse pretty quickly. So there's a lot of things that kind of go into that expense base and a couple of million dollars can be an easy delta in a quarter and actually moves the numbers in terms of growth rate quite meaningful.

And Manuel, to add to that. Sorry, I was just going to go through that we are staying consistent with our guide that we provided. So again, 4% to 7% growth, mid-single digit and the dollar amount there is anywhere between $535 million and $550 million with an average of about $135 million a quarter, which you saw it come in under $133 million in terms of core expense base this -- in Q1.

So we're on track to stick within those guardrails. And to Dimitar's point, we're diligently reviewing and ensuring that what we are spending on and what we're investing in is focused first on growth from the perspective of talent acquisition and business acquisition, and obviously, also tech and occupancy. So just to give a little more color.

That's great. And I just have 2 kind of specific modeling questions. What is the dividend benefit in the second quarter that you expect? Do you have a rough idea of that yet? And then the other piece was what was the repurchase price on the buyback? You've been opportunistic. I just want to kind of get a feel for your -- what price is your appetite?

So I think on the buyback, Manuel, it was in the low 60s. And I think as it relates to dividends, we'll probably have to follow-up with you separately.

[Operator Instructions] This concludes our question-and-answer session. I would like to turn the conference back over to Dimitar for any closing remarks.

Thank you, everybody, for joining us for our first quarter, and we look forward to speaking with you again in July. Have a great day.

Thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Good day, and welcome to the Community Financial Systems Fourth Quarter 2025 Earnings Conference Call. [Operator Instructions].

Please note that this event is being recorded, and discussion may contain forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995 that are based on current expectations, estimates and projections about the industry, markets and economic environment in which the company operates.

These statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed refer to the company's SEC filings, including the Risk Factors section for more details. Discussion may also include references to certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release.

I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead.

Thank you, Dave. Good morning, everyone. Thank you for joining our Q4 and full year 2025 earnings call. My summary of the quarter is that I'm pleased with the revenue strength across all of our businesses -- very pleased with the liquidity and credit quality of our balance sheet and that we also had more than the usual noise in our expense base.

Marya will provide you the details with some high-level reconciliations to the prior quarter expenses, but overall, I would say that most of the delta is driven by items that are tied to actual earnings performance plus recent transactions and consolidations.

Overall, 16% operating earnings growth in 2025 while making the largest organic growth investments that our company has ever made and actively deploying capital in high-return businesses is something I'm very happy with. I'm most happy about the progress we continue to make in our brand, reputation, talent, capabilities, presence and the market share gains that are accruing as a result of it.

One recent data point in our banking business during the fourth quarter, we were selected as a 2025 Company of the Year in Banking by the Buffalo Business First.

Looking at a bit more details in the businesses. The largest percentage improvement in pretax income compared to the third quarter was visible in our employee benefit services business, which grew pretax income by 10% quarter-over-quarter.

As discussed previously, we spent most of 2025, revamping our growth strategy in the trust fund administration side of the business and expect to start seeing the fruits of that in the second quarter of 2026. While full year performance was in the low single digits, Q4 marked a year-over-year improvement of 8% in revenue and 13% in pretax income as this momentum is beginning to take shape.

We expect that 2026 growth will revert back to mid- to high single digits.

In our banking business, in 2025, we benefited from both mid-single-digit asset growth and expanding margin which rolled very meaningful operating income growth of 22% on a full year basis. I would note that our 5% loan growth compares favorably to the industry and local peers and came in spite of very elevated pay downs of over $300 million in the commercial business.

We have continued to add talent and customers from recent disruptions around our footprint and in our expanded footprint.

Insurance Services had a strong year as well with top line growth of 8% and operating income growth of 42%. We expect mid-single-digit growth going into 2026.

In Wealth Management Services, revenues, as expected, were impacted by some realignment of producers, which also as expected, resulted in positive margin and operating pretax income with growth of 15%. We expect mid-single-digit growth in 2026 as we account for the full run rate of these changes.

In aggregate, we had a very strong year in banking, insurance and wealth. All of those businesses were ahead of industry metrics and peers in their bottom line improvement. Given that banking accounted for the majority of the very significant investments we're making, I'm very pleased with the bottom line result there of 22% growth.

We were less successful in our employee benefit services in 2025 due to both some revenue challenges and planned investment in the fund administration side.

With that in mind, the trends there, as mentioned, are positive, and I expect meaningful improvement in 2026. I would also call out the impact of New York state income taxes as our tax rate is now almost 2% higher than 18 months ago. That is real money, but we will keep working through those headwinds as well.

For 2026, one of our main areas of focus is expense management and beginning to harness more fully the investments and focus we have in AI and automation. As a quick statistic on that, due to our focus on automation, we have saved over 200,000 hours over the past 3 years, and that has allowed us to keep our head count roughly flat while growing the overall business meaningfully. We now need to see it fully in the bottom line.

Now let's talk about returns. The pretax tangible returns for the quarter were 61% for employee benefit services, 39% for Wealth Management services, 26% for banking and corporate and 8% for Insurance Services.

The return on Insurance Services is impacted by the increase in allocated capital due to our investment in LEAP and seasonally lower revenues in Q4. Similar to last quarter, we continue to aggressively pursue opportunities to deploy capital at high tangible returns. Durable growing subscription-like revenues remain our main focus and point of excitement.

Our recently announced transaction with ClearPoint is a great example of that. We're excited about both the quality and durability of the trust revenue that it will provide and also the multitude of opportunities for us to deploy both expanded wealth management and banking products to the customer base.

Lastly, I would note that in spite of the meaningful inorganic growth, our share count is flat for the year, to reinforce our feelings. As shareholders, we love our company and its prospects and want to own more, not less of it. We're also not too excited about trading shares in our high-quality diversified income streams for lower quality ones unless there are significant offsetting benefits.

With that, I will pass it on to Marya for more details.

Thank you, Dimitar, and good morning, all. As Dimitar noted, the company's fourth quarter and full year performance was robust in all 4 of our businesses. Including acquisition expenses, GAAP earnings per share of $1.03 increased $0.09 or 9.6% from the fourth quarter of the prior year and decreased $0.01 or 1% and from linked third quarter results due to $0.04 per share of expenses associated with the Santander branch acquisition.

Operating earnings per share and operating pretax preprovision net revenue per share or record quarterly and annual results for the company. Operating earnings per share were $1.12 in the fourth quarter as compared to $1, one year prior and $1.09 in the linked third quarter.

Fourth quarter operating PPNR per share of $1.58 increased 18x from one year prior and increased $0.02 on a linked quarter basis. These record operating results were driven by a new quarterly high for total operating revenues of $215.6 million in the fourth quarter.

Operating revenues increased $8.7 million or 4.2% from the linked third quarter and increased $19.5 million or 10% from 1 year prior, driven by record net interest income in our banking business.

The company's net interest income was $133.4 million in the fourth quarter. This represents a $5.3 million or 4.1% increase over the linked third quarter and a $13.5 million or 11.2% improvement over the fourth quarter of 2024 and marks the seventh consecutive quarter of net interest income expansion.

The company's fully tax equivalent net interest margin increased 6 basis points from 3.33% in the late third quarter to 3.39% in the fourth quarter, driven by lower funding costs.

During the quarter, the company's cost of funds was 1.27%, a decrease of 6 basis points from the prior quarter, driven by lower deposit costs and a lower average overnight borrowing balance due in part to the funding inflow from the Santander branch acquisition.

Operating noninterest revenues increased $6.1 million or 8% compared to the prior year's fourth quarter and increased $3.5 million or 4.4% and from the linked third quarter, reflective of increases in overall banking and nonbanking financial service revenues and included the onetime impact of a $1.6 million income distribution from a limited partnership investment.

Operating noninterest revenues represented 38% of total operating revenues during the fourth quarter, a metric that continuously emphasizes the diversification of our businesses.

The company recorded a $5 million provision for credit losses during the fourth quarter. This compares to $6.2 million in the prior year's fourth quarter and $5.6 million in the linked third quarter.

During the fourth quarter, the company recorded $138.5 million in total noninterest expenses. This represents an increase of $10.2 million or 8% from last quarter. Excluding the impact of the $2.1 million quarter-over-quarter increase in acquisition expenses due to the Santander branch acquisition, noninterest expenses increased $8.1 million or 6.4% from last quarter. [indiscernible] million of the increase from the linked quarter was from salaries and employee benefits, which was impacted by an increase in performance-tied incentive compensation, including a $1 million true-up of long-term incentive program related expense, a $0.8 million true-up of annual management incentive plan expense, along with a $0.6 million incentive accrual tide revenue and bottom line performance in the CRE finance and advisory business line.

Operating expenses associated with the 7 branches acquired from Santander totaled $1 million during the fourth quarter, while expenses associated with the bank Noble branch expansions increased $0.6 million between linked quarters as additional branches were open for business. The increase in other expenses was impacted by previously announced branch consolidation activities, specifically $0.8 million of net property-related write-downs recognized during the quarter, along with $0.6 million of charitable contribution expenses that were accelerated prior to 2026 tax law changes.

Excluding the above-mentioned acquisition expenses, write-downs, charitable contributions and performance-related incentive accruals and Q4 noninterest expenses were $131.9 million, an increase of $4.3 million or 3.4% quarter-over-quarter. -- ending loans increased $199.5 million or 1.9% during the fourth quarter and increased $517.4 million or 5% from 1 year prior. -- primarily due to organic growth in the overall business and consumer lending portfolios.

The loan growth also included approximately $32 million of acquired loans associated with the Santander branch acquisition. The company continues to invest in its organic loan growth opportunities and expect continued expansion into the undertapped markets within our Northeast footprint.

The company's total ending deposits increased $5.4 million or 7% from 1 year prior and increased $33.2 million or 2.3% from the end of the linked third quarter. The growth in total deposits during 2025 was comprised of growth in all of the company's regions. The increase in total deposits between both periods was primarily driven by the $543.7 million of deposits assumed from the Santander branch acquisition.

Moving on to asset quality. The nonperforming loans and net charge-off ratios were consistent with the linked third quarter, while the loans 30 to 89 days deli decreased 10 basis points from last quarter, aligned with typical seasonal trends. The company's allowance for credit losses was $87.9 million or 80 basis points of total loans outstanding at the end of the fourth quarter, an increase of $3 million during the quarter. These increases were primarily attributed to reserve building in the business lending portfolio, reflecting the growth in size and volume trends of recently originated commercial loans.

The allowance for credit losses at the end of 2025 represented over 6x the company's net charge-offs during the year. We are pleased with the fourth quarter and full year results, all of which reinforce our commitment to scale as a diversified financial services company.

During 2025, the company made significant progress on our de novo expansion plans, opening 15 new branches across our footprint. Additionally, during the fourth quarter, we successfully integrated 7 former Santander branches in the Lehigh Valley market, which accelerates our retail strategy in a market we anticipate significant growth.

Furthermore, we were excited to recently announce an agreement to acquire ClearPoint Federal Bank & Trust, a national leader in a niche trust administration market. This acquisition significantly expands the revenue and offering of our wealth management business and is expected to close in the second quarter of 2026.

Looking forward, we believe the company's diversified revenue profile, strong liquidity and historically good asset quality provides a solid foundation for continued earnings growth.

More specifically, for 2026, we expect 3.5% to 6% growth in loan balances, 2% to 3% growth in deposit balances, 8% to 12% growth in net interest income for 8% growth in noninterest revenues and a provision for credit losses in the range of $20 million to $25 million.

For noninterest expenses are expected to be in the range of $535 million to $550 million, or an increase of approximately 4% to 7% from 2025, including approximately $8 to $9 million of incremental expenses associated with the branch of the quarry from Santander, which includes the nonoperating amortization on annual. These figures do not include the impact of pending or future acquisitions.

Additionally, we anticipate an effective tax rate between 23% and 24%. Finally, as a reminder for the first quarter, noninterest expenses typically trend higher compared to fourth quarter levels due to merit increase, higher FICA and payroll taxes and seasonal snow removal costs.

That concludes my prepared earnings comments, but I do want to say one more thing. It was a catch. No bills. And with that, Dimitar and I will now take questions. Dave, I will now turn it back to you to open the line. Thank you.

[Operator Instructions] Our first question comes from Steve Moss with Raymond James.

Maybe just starting on with loan pricing here. I hear you guys in terms of loan growth opportunities. Just curious, I know pricing got a little more competitive here over the last 3 to 4 months. Just kind of curious what you guys are seeing and kind of what you guys think will be the drivers of growth in 2026.

Yes. So for the fourth quarter, Steve, originations were in the low 6s and I think the curve hasn't really moved much so far in this quarter. So we're probably kind of in that range -- all we call, clearly, the trend is lower. So I think at some point this year, we will be below 6%. It could be the end of this quarter could be next quarter, who knows. But yes, the trend is clearly lower on that fortunately for us, we have a lot of fixed assets repricing to continue.

So if you look at kind of that low 6s compared to the current yields that we have on the loan portfolio, there's still a decent amount of gap for us to benefit from.

Okay. Appreciate that. And then in terms of the noninterest income guide, I think, is what it was. Marya, I missed your comment there. Was that 4% to 8% growth for 2026?

3% to 12% growth for NII. Is that what you asked, Steve?

Non II, I'm sorry.

Sorry, sorry, sorry. 48%, Yes, 4% to 8%, yes. Sorry.

And then in terms of the employee services -- employee benefit services business, obviously, a healthy step up and Dimitar, I hear you in your comments in terms of the investment in some accelerating here. Just kind of curious, I think you said mid- to high single-digit growth. Maybe is there just a little bit of like onetime stuff in nature in the fourth quarter or seasonality that we should think of? I realize some of these asset values, acquisitions and stuff, just kind of thinking about the cadence of that trajectory a little bit.

Yes. So in the Employee Benefit Services, if you kind of split it up and kind of look at what happened in 2025, in the retirement side of the business, we actually grew high single digits. So that was a very productive outcome on the retirement side. In the institutional trust side, we were basically flat year-over-year and a little bit down on pretax because of the investment on the expense side.

So as you think about 2026, if you split up the 2 businesses, retirement is at higher asset values this year so far than last year. So we will continue to see some pickup there. It's probably going to taper down, if asset values don't continue to increase. just on an average basis, it's going to taper down over the year. So that's going to impact that growth trajectory.

And on the institutional trust side, we feel like we have really kind of turned the corner there on the revenue side, and we're sitting at the highest assets we have had in that business as well. So between that and the -- I think we got more than 20 fund launches coming here in the first and second quarter. We're going to have an acceleration on that side of the house to get us back to that mid- to high single digits.

So I think in the aggregate basis, we were sitting here, of course, depending on market conditions would be mid- to high single digits for the overall line of business. And you're right on the seasonality. There is more in the fourth quarter in that business. So you're going to see like you expect in 2020 to fourth quarter or else go to the higher mark for 2026.

And the next question comes from David Konrad with KBW.

Just taking a step of a big picture here. I mean you put up, I think, roughly about 38% of your revenues is fee income. You have a pure leading 22.7 ROTCE, it looks like, based on your guide, that ratio might hold back a little bit. But just kind of thinking about over the next 3 to 5 years, where do you think the fee ratio to revenues could go to? And the implications of that to your RoTCE.

Yes. Great question, David, and 1 that we certainly hear a lot and we ask ourselves a lot as well. And I I'll start it this way. We love all of our 4 businesses. And we are experiencing right now in the banking business, which is the largest, we're experiencing tailwinds on the margin side, which we haven't had historically.

So even as the other businesses are doing really well themselves, it is hard to overrun the bank, given that you have margin expansion and asset growth at the same time. Now that's not going to be forever. The margin expansion party, I think, is going to slow down here this year and beyond. So that's going to temper down some of that growth rates on the bank side.

At the same time, we continue to also invest heavily in inorganic and organic opportunities on the fee income side. So the short of it is, I don't know where it's going to settle. We want to have more of all of them, more of all of our core businesses. I think all eco,we understand where tangible returns are the highest.

So if we have a dollar of capital to invest, it's going to go to the highest tangible return we can find. And that's why you've seen us not only invest in the banking business, but in the insurance business, in the benefits business in the wealth business now with ClearPoint.

Just as a reference point, we complete probably somewhere between 8 and 12 acquisitions every year, and most of them you don't see it because they're in the fee income businesses. So they're kind of small singles and doubles that over time that up. And I think we'll have more opportunities to continue to do that and maybe take some larger swings along the way as well.

The next question comes from Matthew Breese with Stephens Inc.

Dimitar, the ClearPoint transaction and its market share, and I think you described it as the death care industry I don't know much about that. I don't know if I know any of the banks that are in that arena. Could you maybe just introduce us to what that industry is and what you expect to do with their book there, it looks to be about $8 million in fee income. Maybe set the table for us on that.

Sure, Matt. Thank you for the question. So what ClearPoint does and kind of the background of the industry more kind of at large is that as the cost of debt care, basically people planning for the funerals and their time in the cemeteries and taking care of the expenses that come with that, the cost for those services has increased over time pretty meaningfully.

And as a result, there's multiple ways that people save for those events in those life events. Depending on the state, it could be trust, it could be insurance or it could be deposits, like in New York State. So there's preneed deposit accounts, which we already have, and I'm sure other players in New York state have as well. So that business, as you can imagine, if there is one thing that's certain is that none of us are going to be around forever. So there is -- and the population is aging. So that's a tailwind, if you will, in the space.

There's a few larger players. ClearPoint is one of the leading ones. There are some other banks, large regional banks that are in this space as well. And then there's a lot of kind of smaller entities around it. So one, we like the -- we like the space, we like the niche. We love business store. We can compete nationwide with a differentiated offering in a space that's not easy to penetrate. It's fairly complicated. It's state-by-state rules. It is nationwide. So we have a clear right to win here with ClearPoint. So we love that.

And then secondly, the customer base here is basically the funeral homes and cemeteries and larger aggregators in the space. And right now, ClearPoint that's predominantly the record-keeping side of those trust relationships, they're increasingly growing into the asset management side of those relationships as well. for the monies in the trust. We think that we bring on day 1 a tremendous platform through our Noniham advisers business with HCFs and 3 CFPs and close to $10 billion of assets and nationwide reputation.

So we think there's exciting opportunities there. We also know that on the -- purely on the banking side, we have some products that fit very neatly with the space as well. So we have a dedicated score product, which one of it is actually services and demos to clients is in the funeral space, -- so that's a pretty nice ability kind of on day 1 to provide additional offering. We also through the SBA can certainly provide a lot of SBA type financing for some of those funeral homes as well. So there's a lot of multiple ways for us to make a lot more money than what they do today on their own.

Very helpful. Excited to see what you can do that with that business despite the obvious morbidity. On expenses, there's a lot of moving parts there, but I just wanted to get a sense for where the starting point is in 1Q '26. Is it fair to use kind of the upper end of the 550 range in the first part of the year and maybe moving towards the middle as the year progresses?

Yes, yes. That is fair. As we mentioned in the prepared remarks, Q1 tends to lean a little bit heavier, and as you heard us talk through Q4, primarily comprised of de novo Santander bonus accruals. We also had a rebate in Q3 for our medical expenses that didn't carry over Q4. So you saw a little bit of noise there too. Outside of these items, what we're looking forward to most, I think, in 2026, is seeing that the fruits of our investments come to light with people, systems and other infrastructure that we've talked about throughout '25 and we're confident that we'll see the returns, as you can see from '25, but also pulling through even more in '26. So yes, look, I'll be seen ahead. We're excited.

And then last one is just on the NIM. It feels like there's still some structural upside to the NIM. I was hoping you could comment on that. And then I believe if I have my notes right, you start to see a bit more of the securities book repriced towards the end of the year. So might we see some acceleration in NIM expansion as that occurs.

Yes. So first, for Q4, we are happy with that expansion of 6 basis points. That was primarily attributed to loan growth, deposit growth, ongoing repricing efforts that we're really diligent with -- at this company, also lower overnight borrowing balance, which was help there. For Q1, we're guiding 2 to 4 bps for NIM just expecting a little bit of pressure on the loan side as Dimitar noted earlier and looking to see some of the realization of the late cuts in 25 coming through Q1 as well.

To your point about the securities rebalancing at the end of the year that we have talked through that and that is happening. So we do expect expansion don't necessarily want to guide out too far, but certainly, that is a tailwind for us, and it does begin at the end of this year, yes.

Right. Did you describe 2 to 4 basis points of NIM expansion in 1Q or?

Expansion, yes for Q1.

And the next question comes from Manuel Navas with Piper Sandler.

Following up on that securities book repricing. What is assumed in the NII guide? Is that the securities are reinvested, put into loan growth? -- pay off something, what is kind of assumed currently with those maturities?

Yes. So the -- because the timing of the securities really is in the fourth quarter and late in the fourth quarter, it doesn't really impact the guide for the year. And I think by then, we'll see what the balance sheet looks like. We certainly -- our plan #1 and foremost is to deploy those into loans.

And we believe we've got tremendous momentum in terms of talent and presence and opportunities in the market to do that. And kind of looking forward beyond '26, we have '27 where we have another $600 million of securities maturing. Those are kind of spread out a little bit more evenly through 2027.

We're going to evaluate those as the time comes. Generally, we want to be lending now buying securities. So if we're not able to deploy them immediately into on growth, what's likely to happen is they're going to offset some of our longer-term borrowings, which also matured roughly on the similar time line in '27. So -- but again, it's pretty early to be talking about '27 for '26, there's not a lot of impact in the guide from securities.

Does the deposit growth guide include some remixing. How much of it is from new branches. Just thinking that it could have been higher if the de novos are working sooner, but maybe they're not all online Yes. Can you just kind of talk about de novo progress in that deposit guide?

Sure, absolutely. So on the de novo side, as we mentioned, we opened 15 this year. The vast majority of the openings occurred in the late third quarter, fourth quarter. So those are very young branches, if you want to call it that way. We ended the year with roughly $100 million of footings across the various branches that we've opened.

I think the goal for us for this year is to double that, which I think is possible. So again, these are going to become more productive as they mature usually takes kind of 18 to 24 months before you can kind of really see some of the momentum. With that said, we're very pleased with where we are.

The customer base, not just retail, but commercial is really stepped up and contributed and the deposits that we currently have in the de novos, roughly 60% are commercial deposits. So we're very pleased with the efforts from our commercial bankers of clients and all the events and the reactivity. And so to your point, we hope that it accelerates.

For us, again, this is a growth strategy on the deposit side, which we expect ultimately brings over $1 billion over a 7- to 10-year period. And I think we're tracking pretty well towards that.

This concludes our question-and-answer session. I would like to turn the conference back over to Dimitar Karaivanov for any closing remarks.

Thank you, Dave, and thank you all for your interest. And as always, Marya and I are available for any follow-up. Stay warm.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Good day, and welcome to the Community Financial Systems Inc.'s Third Quarter 2025 Earnings Conference Call. [Operator Instructions] Please note that this event is being recorded, and discussion may contain forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995 that are based on current expectations estimates and projections about the industry, markets and economic environment in which the company operates.

These statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed. Refer to the company's SEC filings, including the Risk Factors section for more details. Discussion may also include references to certain non-GAAP financial measures. Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures can be found in the company's earnings release.

I would now like to turn the conference over to Dimitar Karaivanov, President and CEO. Please go ahead.

Thank you, Bailey. Good morning. Thank you all for joining our Q3 2025 earnings call. We had an excellent quarter. Strong and diversified revenue growth remains a core differentiator for our company. Market share gains across all of our businesses continued. We remain focused on expenses even as we are making a $100 million investment in facilities, talent and technology across all of our businesses. Risk metrics remain excellent.

The strength of our capital, liquidity and credit continues to provide the base for our growth. All in all, record operating earnings per share up 23.9% year-over-year.

In terms of capabilities and reputation, our employee benefit services business, BPIS, was recognized again as one of the top 5 recordkeepers nationwide by the National Association of Plan Advisors. Our insurance services business, One Group, was ranked as the 68th largest property and casualty broker in the country by the Insurance Journal. One Group is now the third largest bank-owned broker. In our Wealth Management services business, Nottingham Advisors was recognized as a 5-star Wealth management team by investment teams. Our banking business, Community Bank was recognized by S&P Global as one of the top 20 banks in the country in their inaugural deposit rankings. Also importantly, the culture and values of our company and people led to our recognition by the United Way of Central New York with their Community Champion Award.

All of these things matter. They make a difference. They make us who we are and lead to the results you see. We have deep national level talent and capabilities and are now becoming nationally recognized. We have also been fortunate to have excellent capital deployment opportunities year-to-date. We are on track to deploy approximately $100 million in cash capital in transactions that push forward our strategic priorities, diversified higher growth subscription-like revenue streams in insurance benefits or wealth and for the banking business, strong funding and liquidity in attractive high-priority markets.

You will note that this quarter, we also provided in the press release the tangible returns for each one of our businesses. I believe those speak for themselves and are largely self-explanatory for our capital allocation strategy. The pretax tangible returns for the quarter were 63% for Insurance Services, 62% for employee benefit services, 48% for wealth management services and 25% for banking and corporate. We will continue to aggressively pursue similar opportunities to deploy capital at high tangible returns. I am optimistic that we will continue to do so, in particular, in our insurance and wealth businesses.

In addition, we also had the opportunity after our prior earnings release to buy back approximately 206,000 shares at what we believe was meaningfully below intrinsic value for our company. This largely eliminated any share dilution to our shareholders for the year. I will now pass it on to Marya for details on the financials.

Thank you, Dimitar. Good morning. As Dimitar noted that the company's third quarter performance was robust in all 4 of our businesses. GAAP earnings per share of $1.04 increased $0.21 or 25.3% from the third quarter of the prior year and increased $0.07 or 7.2% from linked second quarter results. Operating earnings per share and operating pretax, pre-provision net revenue per share were record quarterly results for the company.

Operating earnings per share were $1.09 in the third quarter as compared to $0.88 1 year prior and $1.04 in the linked second quarter. Third quarter operating PPNR per share of $1.56 increased $0.27 from 1 year prior and increased $0.15 on a linked-quarter basis. These record operating results were driven by a new quarterly high for total operating revenues of $206.8 million in the third quarter.

Operating revenues increased $7.6 million or 3.8% from the linked second quarter and increased $17.7 million or 9.4% from 1 year prior, driven by record net interest income in our banking business. The company's net interest income was $128.2 million in the third quarter. This represents a $3.4 million or 2.7% increase over the linked second quarter and a $50.4 million or 13.7% improvement over the third quarter of 2024 and marks the sixth consecutive quarter of net interest income expansion.

The company's fully tax equivalent net interest margin increased 3 basis points from 3.3% in the linked second quarter to 3.33% in the third quarter. Higher loan yields and stable funding costs drove increases in both net interest income and net interest margin in the quarter. During the quarter, the company's cost of funds was 1.33%, an increase of 1 basis point from the prior quarter, driven by a higher average of overnight borrowing balance, while the company's cost of deposits decreased 2 basis points and remained low relative to industry at 1.17%.

Operating noninterest revenues increased $2.3 million or 3% compared to the prior year's third quarter and increased $4.1 million or 5.6% from the linked second quarter, reflective of revenue growth in all 4 of our businesses. Operating noninterest revenues represented 38% of total operating revenues during the third quarter, a metric that continuously emphasize the diversification of our businesses.

The company recorded a $5.6 million provision for credit losses during the third quarter. This compares to $7.7 million in the prior year's third quarter and $4.1 million in the linked second quarter. During the third quarter, the company recorded $128.3 million in total noninterest expenses. This represents an increase of $4.1 million or 3.3% from the prior year's third quarter.

The increase included approximately $2.3 million of expenses associated with the bank's de novo branch expansion and an increase of data processing and communication expenses that included a $1.4 million consulting expense in connection with the contract renegotiation with our core system provider. The impact of the consulting item on total noninterest expenses was offset by medical rebates and an incentive true-up, which drove a $1.5 million or 1.9% decrease in salaries and employee benefits.

In the fourth quarter, we anticipate approximately $1 million of incremental expense driven by the prepayment of charitable contribution commitments in response to tax l changes and incentive compensation adjustments contingent on final scorecard items. The effective tax rate during the third quarter of 24.7% increased from 23% in the prior year's third quarter, driven by increases in certain state income taxes.

The effective tax rate for the first 9 months of 2025 was 23.3%, only slightly higher than the 22.9% for the first 9 months of 2024. Ending loans increased $231.1 million or 2.2% during the third quarter and increased $498.6 million or 4.9% from 1 year prior, reflective of organic growth in the overall business and consumer lending portfolio.

The company continues to invest in its organic loan growth opportunities and expect continued expansion into undertapped markets within our Northeast footprint. The company's ending total deposits increased $580.7 million or 43% from 1 year prior and increased $355.1 million or 2.6% from the end of the linked second quarter. The increase in total deposits between both periods was driven by growth in non-time deposits across governmental and nongovernmental customers.

Noninterest-bearing and relatively low rate checking and savings accounts continue to represent almost 2/3 of the total deposits reflective of the core characteristics of the company's deposit base. The company did not hold any brokered or wholesale deposits on its balance sheet during the quarter. The company's liquidity position remains strong as readily available sources of liquidity totaled $6.2 billion or 240% of the company's estimated uninsured deposits, net of collateralized and intercompany deposits at the end of the third quarter.

The company's loan-to-deposit ratio at the end of the third quarter was 76.5%, providing future opportunities to migrate lower-yielding investment securities into higher-yielding loans. All the companies and the bank's regulatory capital ratios continue to substantially exceed well-capitalized standards. The company's Tier 1 leverage ratio increased 4 basis points during the third quarter to 9.46%, which is significantly higher than the regulatory well-capitalized standard of 5%.

The company's asset quality metrics were generally stable during the third quarter. Nonperforming loans totaled $56.1 million or 52 basis points of total loans outstanding at the end of the third quarter. This represents a $2.7 million or 1 basis point increase from the end of the linked second quarter. Comparatively, nonperforming loans were $62.8 million or 61 basis points of total loans outstanding 1 year prior.

Loans 30 to 89 days delinquent decreased on a linked quarter basis from $53.3 million or 51 basis points of total loans at the end of the second quarter to $51.6 million or 48 basis points of total loans at the end of the third quarter. The company recorded net charge-offs of $2.5 million or 9 basis points of average loans annualized during the third quarter. This represents decreases of $0.3 million from the prior year's third quarter and $2.6 million from the linked second quarter.

The company's allowance for credit losses was $84.9 million or 79 basis points of total loans outstanding at the end of the third quarter, an increase of $3.1 million during the quarter and an increase of $8.8 million from 1 year prior. The increases were primarily attributed to reserve building in the business lending portfolio, reflecting the growth in size and volume of recently originated commercial done.

The allowance for credit losses at the end of the third quarter represented over 6x the company's trailing 12 months net charge-offs. We are pleased with the third quarter results and momentum behind recent initiatives that reinforce our commitment to scale as a diversified financial services company. We anticipate closing on the acquisition of 7 Santander branches in the Lehigh Value market on November 7, which accelerates our retail strategy in the banking services business in a market we anticipate significant growth.

Additionally, we are excited to announce a minority investment in Leap Holdings, Inc., which intentionally complements our insurance services business. Looking forward, we believe the company's diversified revenue profile, strong liquidity, regulatory capital reserves, stable core deposit bank and historical good asset quality provides a solid foundation for the continued earnings growth. That concludes my prepared earnings comments.

Dimitar and I will now take questions. Bailey, I will turn it back to you to open the line.

[Operator Instructions] First question comes from Tyler Cachatore with Stephens.

This is Tyler on for Matt Breese. If I could just start on the minority investment into LEAP, and I think you touched on it a bit in the prepared remarks. Should we look at this as a first step to something bigger, maybe a precursor to a larger investment if things work out? And are you able to provide what the impact to revenues and expenses are as we move forward?

Thanks, Tyler. The way I would think about it is we invested in a business that we believe is highly attractive, growing at very high growth rates, but got a tremendous team that fits squarely in our thesis to grow insurance services. So we took a stake in something that we really like and love.

And obviously, we would love to have more of it if we're so lucky sometime down the line. But I think at this point, we are where we are in terms of our investment in LEAP. So we'll see how well the future holds for us. As it relates to financial impact, I think the best way to think about it is roughly neutral. kind of some of the ins and outs of the way the accounting works kind of leads to that outcome. And kind of given its relative size, it doesn't really dramatically change things for us. So I wouldn't really expect much in the web contribution for 2026.

Great. And then just moving to deposit costs. If you could just talk about how deposit costs -- about deposit costs and how the legacy footprint is doing versus more concerted efforts in areas like Albany, Buffalo and Rochester. Is there a notable difference in the cost of deposits there? And how should we think about cost of deposits overall moving forward?

Yes. I don't think that we have seen any dramatic difference in the cost of deposits. If you're referring to kind of our legacy footprint versus the de novo expansion. We're pursuing very much the same strategies. I will say we're a little bit more intentional around commercial growth in those de novo markets. So that kind of leads maybe a little bit on the margin of higher cost, while the retail side kind of builds up one small checking account at a time.

And that will take just a little bit more time, but that's kind of the strategy. But all of that said, as we've discussed before, our de novo initiative is not really moving the needle in the way of cost of deposits for the aggregate company because of its relative size, right? So over 10 years, we're hopeful that it's going to be a very meaningful contributor to us. But right now, it's not, and it's not going to be for a little bit.

And by the time those 10 years kind of come, we're going to have built the retail checking accounts, as I talked about, kind of $1,000 account at a time. So right now, our expectation is that deposit costs are going to continue to trend down with some of the rate cuts is expected by the market and the de novo initiative doesn't really impact that trend for us.

That's helpful. And then if I could just squeeze one more in. I was wondering if you're seeing any spread compression on incremental CRE loans? And if so, to what extent? And then if you could provide us what your current CRE loan yields are?

Yes. So the way I would think about loan yields is everything is priced roughly spread over 3 or 5 years, right? So if you look at the 3 things that we do, now I'll touch on not just commercial, but kind of the overall portfolio, as I'm sure everybody has got a similar question here. If you look at -- let's start with the commercial side, you basically have a fixed and kind of a variable component to those pricing somewhere 230, 240 over the 3- or 5-year part of the curve. So as you can easily see that those parts of the curve have moved down dramatically since the beginning of the year.

So if you're looking at 50-ish on those rates in the market and you putting your spread, now you're looking at kind of high 5s, low 6s in terms of commercial originations. This quarter was a little bit higher, but I expect that we'll continue to kind of see a down trend in those rates as just the market is evolving. We do have some aggressive competitors on the CRE side, in particular, in our markets, particularly in upstate New York and to some extent, Vermont.

And you're seeing rates there, promotional rates that are now in the mid-5s. That's not where we are, but that's what some folks are in our markets. If you look at our mortgage portfolio, you're typically pricing that kind of 260, 270 over the 10-year. So you can do the math, you're kind of in the mid-6s right now. That's clearly -- also has a trend towards lower, and I expect that we're going to continue to see that.

Again, the back book in that product for us is 530-ish. So there's still plenty of room for us to reprice mortgage cash flows up. And then in our consumer installment lending business, which is our auto business, we basically have new volume rates that are roughly in line with portfolio rates. So growth there is going to be driven by volume, not by rate.

Our next question comes from Steve Moss with Raymond James.

Maybe just on the loan growth side here, good to see broad-based growth kind of as you were expecting here, Dimitar. Just kind of curious where does the pipeline stand? And are you still as optimistic on growth, just given maybe incrementally more competition here?

Yes. Steve, we remain very constructive on the growth side. So if you look at our pipeline today, our commercial pipeline is at its highest level it's ever been. So I expect that, that will do well. Depending on the pull-through of course, timing matters. But a lot of that pipeline will come to fruition over the next couple of quarters. When you look at our mortgage pipeline today, the pipeline is actually higher than it was this time last year, which I think says a lot for the execution of our team on the mortgage side as well given the markets we're in.

And then on the consumer, on the auto side, things are a little bit more unpredictable, but typically, the fourth quarter is a little bit slower. So we'll see how that goes. If I was to ballpark it today, I would guess that the fourth quarter is plus or minus $20 million or $30 million in line with third quarter. That would be kind of my high-level guess, but we'll see where things shake out.

So I think our kind of guidance for the year of 4% to 5% is very much intact with an expectation for a strong fourth quarter as well. Most of the growth for us has been is and will continue to be market share gains. And we've talked about this before. But for us, I think if you look at how we're performing versus the majority of folks in our markets, we're outperforming. And that is because we're gaining a lot of market share from some of the larger super regionals that we compete with, and I expect that to continue.

Okay. And I guess on the margin front, you still have relatively favorable yields with loans. You've got the Santander deposits coming in. Just kind of curious how you guys are thinking about the blended margin here for the quarter. I'm assuming deal might be a little bit more accretive just given loans are kind of trending the right way here, and you can deploy some of that liquidity potentially.

Steve, I'll take that one. So you're correct. we're thinking about things the same way. I think for us, we're still in the 3% to 5% range that we guided in Q2 as we continue to look at the balance sheet and bring all the moving parts together including Santander.

We continue to hold funding costs, as we mentioned, at an industry level of 1.17%. That's really helpful for us as we go forward. We expect costs to stay at those levels and likely even to go lower as we address exception pricing in line with Fed fund cuts and as Dimitar just noted, price our loan portfolios effectively.

So we've been really successful in that perspective. And we do expect the results to come through in the margin with Santander coming on about halfway through Q4 will have less overnight borrowings, which will be offset by some fixed asset pricing lower. But again, overall, we're pleased with the expansion year-to-date, and we do expect to see that in Q4 as well.

Okay. And then on the expense side here, Marya, I think I heard you a $1 million increase in total expenses quarter-over-quarter. And I'm assuming that's excluding Santander, if that's correct?

Yes, that's correct. So just wanted to give a little guidance on what we're going to see in Q4 given that we're going to prepay some charitable contribution commitments due to some tax changes as I'm sure you're aware. And then just looking at the compensation adjustments we accrued heavily in the first half of the year.

And then as we trued up in Q3, we expect that, that might increase again in Q4 as we get our final scorecard in line and everything looking like we're going to close up.

Okay. And then on the fee income side here, definitely continue to see good growth with employee benefit services. Just kind of curious, Dimitar, I'm assuming it's steady as she goes, but just anything unique with that business that maybe adds a little more upside?

Or I mean market has obviously been favorable to help in asset growth. So I'm assuming pretty much regular investments and regular trends.

Yes. I think on the employee benefit services, Steve, we have a little bit more seasonality in Q4 because a couple of the acquisitions that we did over the past 18 months, going to have a lump lumpy revenue in October as they complete the work. That may even out a little bit more next year. But right now, I think Q4, assuming the market values stay where they are, I expect it to be better than Q3.

Our next question comes from David Konrad with KBW.

Just kind of a little bit of a follow-up question on NIM. Just want a little bit color on the investment portfolio. It looks like it went down quarter-over-quarter in yield and we're kind of down in the low 2% level. So maybe just an outlook there on maybe cash flows or what the duration is and where we can go from yields from here.

I think, David, on the investment portfolio, some of that noise is due to dividends that we received from the FHLB or the FR 3. So the timing of that kind of impacts some of those yields quarter-over-quarter. We haven't really made any meaningful purchases in that portfolio nor do we expect to do any meaningful purchases and the vast majority of it is treasury. So it kind of yield with the yield. So generally, fairly steady.

We're going to provide a little bit refreshed disclosure in our investor deck that we're going to file in terms of the cash flows. But you can think of it as 2026, it's roughly $350 million of cash flows, heavily, heavily weighted towards the fourth quarter. And then 2027, we have over $600 million, 2028, it's another $600 million. another $300 million to $400 million in 2029. These are all treasury maturities. So we know what we're going to get, when we're going to get and we know what it yields. So I think those will be the cash flows that for us, ultimately, they're going to have 2 uses, highest and best use is for us to redeploy those into loans, which is plan A.

Plan B is if loan growth or opportunities are not attractive at that time, we're going to be paying down some of our FHLB borrowings. Also, we've turned out to match those cash flows in a meaningful way. So 2027, we have some FHLBs that are kind of in the mid-4s. We have similar in 2028. So if we're not deploying those funds from the treasury securities portfolio, which is kind of roughly 150, 160-ish in terms of yield, if they're not going into loans, at the very least, we're going to be very additive just by paying down some of the FHLB borrowings.

And that's going to -- if that happens, which is plan B, then you're looking at the balance sheet shrinking and margin going up by default as well.

This concludes our question-and-answer session. I would like to turn the conference back over to Dimitar Karaivanov for any closing remarks.

Thank you, Bailey, and thank you all for joining us today. At a conclusion, I would like to note that while both Mara and I attend a number of investor conferences and events during the year, we consistently find that dedicated one-on-one time with investors and prospective investors is the best way for us to have a well prepared for and productive meeting. We're very open and available, so please reach out to us if our story is of interest, and we'll be happy to spend an hour with you. Thank you all, and we'll talk to you again in January.

This conference has now concluded. Thank you for attending today's presentation. You may now disconnect.