AudioCodes Ltd. Aktie

Greetings. Welcome to the AudioCodes First Quarter 2026 Earnings Conference Call. [Operator Instructions]

Please note this conference is being recorded. I will now turn the conference over to your host, Roger Chuchen, Vice President of Investor Relations. You may begin.

Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer; and Niran Baruch, Vice President of Finance and Chief Financial Officer.

Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters are forward-looking statements as the term is defined under U.S. securities law.

Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to, the following: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets, in particular, including governmental undertakings to address such conditions, shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes and its customers' products and markets; timely product and technology development upgrades, the advent of artificial intelligence and the ability to manage changes in market conditions and evolving regulatory regimes as applicable; possible need for additional financing; the ability to satisfy covenants in AudioCodes' financing agreements, possible impacts and disruptions from AudioCodes acquisitions, including the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations; the effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions, any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel and any other factors described in AudioCodes filings made with the U.S. Securities and Exchange Commission from time to time.

AudioCodes assumes no obligation to update the information. In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided a full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website.

Before I turn the call over to management, I'd like to remind everyone that this call is being recorded. An archived webcast will be made available on the Investor Relations section of the company's website at the conclusion of the call. With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.

Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our first quarter 2026 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance of AudioCodes.

Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and the summary and discuss trends and developments in our business and industry. We will then turn it into the Q&A session. Niran?

Thank you, Shabtai, and hello, everyone. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our Investor Relations website an earnings supplemental deck.

On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call.

Revenues for the first quarter were $62.1 million, an increase of 2.9% over the $60.4 million reported in the first quarter of last year. Services revenues for the first quarter were $34 million, an increase of 4.3% over the year ago period.

Services revenues in the first quarter accounted for 54.7% of total revenues. Revenues by geographical region for the quarter were split as follows: North America 49%; EMEA 34%; Asia-Pacific 13%; and Central and Latin America 4%. Our top 15 customers represented an aggregate of 53% of our revenues in the first quarter, of which 34% was attributed to our eight largest distributors.

GAAP results are as follows: Gross margin for the quarter was 66.2% compared to 64.8% in Q1 2025. Operating income for the first quarter was $3.4 million or 5.4% of revenues compared to operating income of $3.6 million or 6% of revenues in Q1 2025.

Net income for the quarter was $2 million or $0.07 per diluted share compared to net income of $4 million or $0.13 per diluted share for Q1 2025.

Non-GAAP results are as follows: Non-GAAP gross margin for the quarter was 66.3% compared to 65.2% in Q1 2025. Non-GAAP operating income for the first quarter was $4.8 million or 7.7% of revenues compared to $5.4 million or 8.9% of revenues in Q1 2025.

And non-GAAP net income for the first quarter was $3.8 million or $0.14 per diluted share compared to $4.7 million or $0.15 per diluted share in Q1 2025.

At the end of March 2026, cash, cash equivalents, short-term bank deposits, short-term marketable securities and long-term financial investments totaled $68.1 million. Net cash provided by operating activities was $12.8 million for the first quarter of 2026.

Days sales outstanding as of March 31, 2026, were 104 days. On February 3, 2026, we declared a cash dividend of $0.20 per share. The dividend in aggregate amount of approximately $5.3 million was paid on March 6, 2026.

During the quarter, we acquired 1.7 million of our ordinary shares for a total consideration of approximately $13.7 million. We reiterate our guidance for revenues for 2026 to be in the range of $247 million to $255 million and non-GAAP earnings per diluted share of $0.60 to $0.75.

I will now turn the call over to Shabtai.

Thank you, Niran. I'm pleased to report solid first quarter results, reflecting continued effective execution against our strategic priorities as we continue our transformation into a voice AI-driven hybrid cloud software and services company.

Our top line growth accelerated during the quarter, driven by ongoing momentum in our two primary growth engines, our Live Managed Services and Voice AI.

Combined, these two units contributed to $80 million annual recurring revenue exit first quarter '26, growing nearly 20% year-over-year and highlighting the increasing contribution of recurring high-quality revenue to our model.

By segment, our connectivity business sustained well in the quarter, while conversational AI business grew above 50% and accounted in the first quarter for roughly 8% of revenue, underscoring the rapid uptake of our Voice AI offerings.

As discussed previously, over the past several quarters and more so in the first quarter '26, we have reallocated and increased investments in Voice AI in both R&D and sales and marketing in order to scale our channel presence and better leverage our enterprise installed base through cross-selling of value-added services.

These initiatives are clearly delivering tangible results and returns and our strong start to the year on the Voice AI puts us on track to achieve our target of 40% to 50% growth for this segment in '26 and to ultimately reach roughly $80 million of business in 2028.

First quarter growth improved to 2.9% year-over-year. Enterprise revenues accounted for over 90% of revenues in the quarter, highlighted by ongoing strength in the Microsoft business, which grew 6% year-over-year.

Overall, first quarter product revenues were about flat, while services grew 4.3% and accounted now for 55% of total revenues. Within services, the strength was driven by strong traction in our dual growth engines, namely the live family of UCaaS and CaaS, connectivity services and conversational business.

We are growing ever more optimistic about the continued strong annual recurring revenue momentum and growth prospects for the overall company, fueled by a recent next-gen live platform wins and meaningful pipeline of opportunities; and second, growing demand for productivity-enhancing GenAI value-added services.

This conviction is further reinforced by the growing backlog of Live and Managed Services that will convert to revenues in coming quarters. We exited first quarter '26 backlog with backlog at $79 million compared to $67 million from the year ago period, growth of close to 15%.

Now to our business strategy. Modern enterprise communications are highly fragmented with the organization relying on a mix of telephony, networking, security, cloud and edge computing architectures, collaboration tool like Microsoft Teams and Zoom and emerging AI-driven technologies.

As voice remains the main channel for real-time interactions, ensuring seamless, reliable, secure and compliant, integration across these diverse environments is increasingly challenging. This highlights the growing need for a unified strategy to orchestrate voice, cloud and AI application effectively and this is where AudioCodes is service.

AudioCodes utilizes a 3-layer architecture comprising infrastructure, platforms and applications to address modern voice communication and collaboration challenges. The infrastructure layer delivers secure and reliable voice communication through SBCs, gateways and devices.

The platform layer enables integration and orchestration of telephony networking, cloud communication platform and AI systems supporting environments of market leaders such as Microsoft Teams, Zoom Phone, Cisco Webex and Genesis Cloud.

The application layer provides AI-driven solutions for business outcomes, including contact center functionality, compliance analytics, recording and meeting intelligence. As such, AudioCodes is transforming from a traditional voice infrastructure provider into a leader in an AI-driven voice communication by integrating advanced voice and conversational AI technologies.

This approach enables enterprises to adopt AI solution without disrupting existing systems, reducing complexity and accelerating Voice AI adoption. This positions AudioCodes at the forefront of the evolving enterprise voice communication landscape where voice and AI are becoming increasingly interconnected.

Now to Edge Computing. Lately, cloud computing has captured most of the workload moving from premises computing. And so while cloud remains an important deployment modality, there's a growing consensus that not all workloads belong into cloud, particularly when considering data sovereignty, security, latency and cost.

This becomes even more critical as we move towards an enterprise authentic AI environment where complex multistep workflows are autonomously executed by AI systems and latency directly impacts performance and reliability.

This shift from a cloud-first or cloud-only philosophy towards a hybrid architecture optimized by use case is well-articulated in a recent report published by a leading industry analyst firm called Aragon Research.

In its report titled 2026 Edge Computing Pivot, Privacy, Control and Latency, Aragon provides in-depth analysis of edge computing as a fundamental trend shaping the future of enterprise software.

The report further highlights key verticals such as government, defense, health care and financial services as early adopters, areas that are also core targets for our meeting insights on-prem solution.

We were early in the game addressing this market need, having launched MIA OP service in Israel over 8 months ago. Today, we are in the leading -- we are a leading provider of organizational meeting intelligence for edge-based deployments.

Customer interest has accelerated meaningfully with a notable expansion in pipeline opportunities initially in Israel and increasingly across other geographies. In summary, our on-prem GenAI capabilities, combined with a broad and mature portfolio of cloud-based offering uniquely position us to capture the AI opportunity regardless of how customers choose to consume our services, cloud or edge.

Before turning to some of our business lines, let me quickly shift to our profitability metrics. As mentioned earlier, last quarter revenue totaled $62.1 million and grew 2.9% year-over-year.

Non-GAAP gross margin for the quarter of 66.3% is within our long-term target range of 65% to 68% compared to 65.2% in the first quarter '25 and 65.9% in the previous quarter. First quarter non-GAAP operating expenses of $36.4 million compared to $35 million in the first quarter -- fourth quarter of '25 and $34 million from the year ago period.

On a year-by-year basis, the higher expenses are attributable mainly to targeted investment planned to support long-term growth in the conversational AI business, our main growth engine for coming years.

In terms of workforce, we have concluded first quarter with 1,000 full-time employees, representing an increase of 2% from the 920 employees in the previous quarter and 960 employees in the year ago quarter.

Adjusted EBITDA for the quarter was $5.8 million, reflecting a 9.4% margin compared to $6.2 million or 10.2% in the year ago quarter. Non-GAAP EPS was $0.14 compared to $0.15 in the year ago quarter and in line with our plans for the year.

Net cash provided from operating activities was $12.8 million for the quarter. As you can see, we have a long list of core behind us, each generating positive cash flow.

Let's go to Microsoft highlights. First quarter Microsoft business increased 6%. This was driven by ongoing health of our live business and connectivity franchise, coupled with increasing attach rate of Voca CIC, our Teams-certified contact center solution.

Some representative wins in the quarter include the following: we signed a 48-month contract with a Tier 1 system integrator to deliver SBCs and gateways on a recurring revenue basis. The solution supports a global Teams voice deployment of a European multinational company.

Important to note that following an architectural review of the required solution, the end customer determined that its existing approach is no longer meeting its operational requirements and goals based on our assessment and recommendation, the customer transitioned to a direct routing architecture to better align with its global voice strategy.

Turning to our live platform. During first quarter, we signed a multiyear low single digit million-dollar agreement with an existing Tier 1 global care customer to transition their on-premise deployment of our services to our cloud-based service. This managed service deployment will enable this carrier to seamlessly provision connectivity service for its enterprise clients.

Finally, in first quarter '26, we recognized bookings for our initial phase of migration covering 20,000 users to the on-premise Live Pro platform for Teams voice supporting high security prison facilities in the major countries.

Upon full completion of the migration, we expect the platform to support at least 70,000 users alongside gateways, SBCs and incremental IP phone sales. Our sales team will also be looking to cross-sell our conversational AI services on top of the existing platform.

Now to Conversational AI. First quarter '26 was very successful in growing our Voice AI business. Quarterly business grew above 50% compared to the year ago quarter. We believe we are creating a strong growth engine for years to come.

Just to remind everybody that the revenue trend in that business, the Voice AI business was about $12 million in 2024, grew 40% to $16.7 million last year in 2025 and we now plan to grow by 50% and achieve $25 million at the end of this year.

Ultimately, we aim to achieve business revenue of $50 million by 2028 with strength in telephony, networking, security, cloud and edge computing, collaboration tools and AI-driven technologies. We believe we are well-positioned for growth and success in this market.

Let's now shift to a detailed discussion of each of those major business lines in the conversational AI business. Let's start first with VoiceAI Connect and Live Hub. We delivered another strong quarter, led by continued growth in our VoiceAI Connect service and our Live Hub self-service platform.

Momentum remained broad-based with steady new logo wins across the U.S., Europe and APAC, alongside meaningful expansion within our existing customer base.

Main highlights of the first quarter on the opportunity side were substantial increases of bookings, more than 80% year-over-year and steep growth in new creative opportunities of about 100% compared to the year ago quarter. So very strong uptake in bookings and newly created opportunities.

Let me mention a few notable wins. This quarter, we secured a Tier 1 win with a major North American retail conglomerate adopting VoiceAI Connect to power its virtual agent customer experience. We also see a clear path to expanding this use case into additional division.

On the Live Hub front, we continue to see encouraging traction, including traditional purchases from a multinational insurance carrier that has now tested and deployed our full suite of conversational AI capabilities, namely virtual agent, Agent Insights, IVR and code summarization.

More broadly, seeing Tier 1 enterprises adopt Live Hub underscores the strength, scalability and appeal of our all-in-one platform. Live Hub's financial performance reflects this with annual recurring revenues growing more than 20% sequentially and more than 100% year-over-year.

Overall, our VoiceAI Connect and Live Hub offerings are scaling rapidly and we are well positioned to build on this momentum as the voice agent market keeps -- continues expanding substantially in coming years.

Now to Voca CIC. We reported record invoicing in first quarter '26, growing more than 60% year-over-year. Key highlights include: first, a new contact center as a service entry in Europe, a Swiss banking institution selected Voca CIC as its exclusive platform for customer service engagement on top of Microsoft Teams, replacing its legacy contact center system.

We beat out a major Swiss contact center as a service competitor to secure this win. The selection underscores the maturity of our platform and validates its ability to meet the stringent security and data protection requirements demanded by leading banking institutions.

Extending our momentum in higher education in the U.S. was another point to mention. We further extended our leadership in North American higher education segment with the addition of another U.S. university customer who selected Voca CIC omnichannel CCaaS solution as part of a broader Microsoft Teams deployment.

This marks our 10th university customer in the region, reinforcing Voca CIC position as a trusted CCaaS provider for complex multi-stakeholder environments where Microsoft Teams is the leading ecosystem.

On the new product front, following the recent launch of Agent Insights in fourth quarter '25, our AI-driven summarization and sentiment analysis service, we successfully deployed the solution across multiple existing enterprise customers.

Early customer feedback has been highly positive, particularly around the value of custom AI-generated summaries and in surfacing actionable insight and triggering downstream CRM workflows that improve end customer outcomes. Importantly, Agent Insights represents a meaningful upsell opportunity with this service accounting for more than 50% of agency's value.

Agent Insight has been deployed with some large enterprises, including universities, airports and manufacturing facilities. Feedback so far has been extremely positive, particularly around the customer AI summary capability, which allows contact center managers to tailor and surface specific insights from customer interaction using this new generative AI-based add-on.

We identified a hot entry-level AI use case for the SMB market. We have created a stand-alone offering purely focused on the AI receptionist use case, namely providing support for automatic call routing, Q&A-based documents and web by scroll, CRM integration, appointment scheduling and outbound SMS.

Moving on to Meeting Insights Cloud Edition. Meeting Insight Cloud Edition maintained strong momentum this quarter with continued growth across key metrics. Both the number of meetings and active users again reached record levels, contributing to strong year-over-year monthly recurring revenue growth exiting March 2026.

This operational momentum was supported by ongoing product innovation. Following the extension of support with Google Meet in the fourth quarter, we expanded the platform this quarter by integrating Cisco WebEx.

With this milestone, Meeting Insight is now positioned as the go-to meeting intelligence service across all the 4 top leading UCaaS systems. We have launched new features to boost enterprise efficiency and productivity, including pre-built templates for specific roles and personas and customizable tools for business verticals.

Positive customer feedback is driving increased adoption. These value-added features, combined with our continued focus on customer workflow solutions for verticals such as higher education, municipalities, local governments, HR and finance position us well for sustained momentum in the foreseeable future.

Moving on to MIA OP. In first quarter, we experienced a significant pickup in business opportunity in both Israel and international markets with the recent geopolitical environment acting as a further catalyst to already emerging demand for edge computing.

In Israel, we signed several new customers across diverse public sector organization, each with meaningful expansion potential. We executed an agreement with one of Israel's largest health care service organization to provide transcription services for both meetings as well as customer conversation within its contact center.

We also inked an initial purchase order with the Israel national regulatory and centralized purchasing entity municipalities for municipalities. Assuming successful implementation, this customer is expected to recommend MIA OP and make it broadly available to municipal organization via its internal procurement marketplace, creating a scalable distribution channel across 200 municipalities.

Additionally, we signed a contract with a regional IDF command responsible for civilian production during emergencies. Under this engagement, MIA OP will deliver transcription and summarization services for all incoming citizen interactions, further validating our solution in mission-critical environments.

Outside of Israel, our direct sales efforts complemented by strategic channel relationships are gaining traction and driving awareness of MIA OP as a differentiated innovative solution.

As an example, we are working closely with a prominent system integrator in North America that operates a proprietary UC system serving major U.S. government agencies. Recently initiated an MIA OP proof-of-concept trial to provide meeting transcription and summarization.

Subject to successful results, we expect this relationship to serve as an entry point into broader adoption of service across large U.S. government agencies.

And with that, I'd like to wrap up my portion of the call. We had good operational momentum in the first quarter of 2026, particularly with the continued strong growth of our 2 primary engines, our live family of managed services and Voice AI.

With the progress we are making in increasing our recurring revenue, we are on track with our target of delivering improved healthy top line growth in 2026 and beyond.

And I would like to turn now the call to operator. Thank you.

[Operator Instructions] We have reached the end of the question-and-answer session, and I will now turn the call over to Shabtai for closing remarks.

Thank you, operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our UCaaS and CCaaS operation and continued growth in our emerging Voice AI business, we believe we are on track to continue growth in the next coming years.

We look forward to your participation in our next quarterly conference call. Thank you all. Have a nice day.

This concludes today's conference, and you may disconnect your lines at this time. Thank you for your participation.

Greetings, welcome to AudioCodes Fourth Quarter and Full Year 2025 Earnings Conference Call. [Operator Instructions]. Please note, this conference is being recorded. I will now turn the conference over to your host, Roger Chuchen, Vice President of Investor Relations. You may begin.

Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer; Niran Baruch, Vice President of Finance and Chief Financial Officer.

Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes business outlook future economic performance, product introductions, plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance or other factors are forward-looking statements as the term is defined under U.S. federal securities law.

Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to, the following: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets, in particular, including governmental undertakings to address such conditions, shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes and its customers, products and markets; timely product and technology development, upgrades the advent of artificial intelligence and the ability to manage changes in market conditions and evolving regulatory regimes as applicable, possible need for additional financing.

The ability to satisfy [indiscernible] and AudioCodes financing agreements, possible impacts and disruptions from AudioCodes acquisitions, including the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes business; possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations. The effects of the current and any [indiscernible] hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions; any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel; and any other factors described in AudioCodes filings made with the U.S. Securities and Exchange Commission from time to time.

AudioCodes assumes no obligation to update the information. In addition, during the call, AudioCodes will refer to non-GAAP net income and income per share. AudioCodes has provided a full reconciliation of the non-GAAP net income and income per share to [indiscernible] net income and income per share according to GAAP in the press release that is posted on its website.

Before I turn the call over to management, I'd like to remind everyone that this call is being recorded. An archived webcast will be made available on the Investor Relations section of the company's website after the conclusion of the call. With all today, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.

Thank you, Roger. Good morning, and good afternoon, everybody. I would like to welcome all to our fourth quarter and full year 2025 Conference Call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance of AudioCodes. Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter and discuss trends and developments in our business and industry. We will then turn it into the Q&A session. Niran?

Revenues for the fourth quarter were $62.6 million, an increase of 1.7% over the $61.6 million reported in the fourth quarter of last year. Full year 2025 revenues were $245.6 million, an increase of 1.4% over the $242.2 million reported in 2024. Services revenues for the fourth quarter were $34.6 million, an increase of 1% over the year ago period. Services revenues in the fourth quarter accounted for 55. 3% of total revenues. On an annual basis, service revenues were $130.7 million, an increase of 0.4% over the $130.2 million reported in 2024.

Revenues by geographical region for the quarter were split as follows: North America, 47%; EMEA, 35%; Asia Pacific, 13%; and Central and Latin America, 5%. Our top 15 customers represented an aggregate of 58% of our revenues in the fourth quarter of which 41% was attributed to our 10 largest distributors. The amount of deferred revenues as of December 31, 2025, were $84.2 million compared to $84.4 million as of December 31, 2024.

The GAAP results are as follows: gross margin for the quarter was 65.6% compared to 66.2% in Q4 2024. Operating income for the fourth quarter was $3.7 million or 6% of revenues compared to operating income of $4.1 million or 6.7% of revenues in Q4 2024.

Full year 2025 operating income was $14 million compared to operating income of $17.2 million in 2024. Net income for the quarter was $1.9 million or $0.07 per diluted share compared to net income of $6.8 million or $0.22 per diluted share for Q4 2024. Full year 2025 net income was $9 million or $0.31 per diluted share compared to $15.3 million or $0.15 per diluted share in 2024.

Non-GAAP results are as follows: non-GAAP gross margin for the quarter was 65.9% compared to 66.5% in Q4 2024. Non-GAAP operating income for the fourth quarter was $5.4 million or 8.6% of revenues compared to $7.5 million or 12.2% of revenues in Q4 2024. Full year 2025 non-GAAP operating income was $21 million compared to non-GAAP operating income of $28 million in 2024. Non-GAAP net income for the fourth quarter was $4.5 million or $0.16 per diluted share compared to $11.6 million or $0.37 per diluted share in Q4 2024.

Full year 2025 non-GAAP net income was $18.1 million or $0.61 per diluted share compared to $27.3 million or $0.87 per diluted share in 2024. At the end of December 2025, cash, cash equivalents, bank deposits, marketable securities and financial investments totaled $75.7 million. Net cash provided by operating activities was $4.1 million for the fourth quarter of 2025 and $29.4 million for the year 2025.

Days sales outstanding as of December 31, 2025, were 117 days. In October 2025, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares. The court approval also permits us to declare a dividend of any part of this amount. The approval is valid through April 27, 2026.

During the quarter, we acquired 667,000 of our ordinary shares for a total consideration of approximately $6.1 million. Earlier this morning, we also declared a cash dividend of $0.20 per share. The aggregate amount of the dividend is approximately $5.4 million. The dividend will be paid on March 6, 2026 to all of our shareholders of record at the close of trading of February 20, 2026.

Our guidance for the full year 2026 is as follows: we expect revenues in the range of $247 million to $255 million and non-GAAP earnings per share -- diluted earnings per share of $0.60 to $0.75. I will now turn the call over to Shabtai.

Thank you, Niran. I'm pleased to report another quarter of solid top line growth in fourth quarter '25. This performance shows our focused progress towards becoming an AI-driven hybrid cloud software and services company. 2025 marked a period of stabilization and growth for our company. After facing economic challenges in 2023 and 2024, that's affected our legacy and hardware business lines and have led to a decline in revenue in past years. We saw 2025 a recovery of our connectivity business.

Over the course of 2025, we saw promising signs of top line growth inflection. The rate of decline in legacy business has moderated, and we sell the newly invested voice AI strategic areas maintaining their robust upward trajectory. This momentum in our strategic business has been driven by our 2 primary growth engines, our live managed services and the emerging VoiceAI business.

Combined, these 2 units contributed to $79 million annual recurring revenue exit 2025, representing growth of 22% year-over-year. While holding the line in our connectivity business, we executed well on our VoiceAI initiative, growing revenues by 35% year-over-year. The transition in overall company business trajectory is a result of deliberate actions, real acting our product development investments and efforts to high market potential areas and investing in sales and marketing to build market awareness to these innovative solutions.

Looking at 2026, we plan to maintain this formula for success, improving revenue growth driving steady margin expansion and strengthening our leadership in VoiceaI driven this application for the UCaaS and [ CX ] markets. Now to highlight for our business performance in fourth quarter '25 and full year 2025. Fourth quarter total revenue grew Niran mentioned 1.7% year-over-year.

As we have continued to build on the strength of our connectivity business and successfully leveraged our enterprise customer base installed base to drive cross-sell of GenAI business voice applications that make up our conversational [indiscernible] operations. As discussed earlier, our solid fourth quarter results were marked again by strong traction in our dual growth engines, lab services delivery for UCaaS and [ CX ] and [ conversation AI ] business lines.

Specifically, and on the heels of a previous quarter, our conversational AI business increased in over 50% year-over-year for both the fourth quarter '25 and also for the second half 2025. Full year 2025 conversation AI revenues reached nearly 17 million and accounted for 7% of total revenues.

As a result, we're growing ever more optimistic about the continued [indiscernible] recurring revenue momentum for coming years. This conviction is further reinforced by the growing backlog of live and managed services that we convert to revenues in coming quarters. Exit 2025, our backlog for live services reached a level of $75 million compared to $69 million at the end of 2024.

Now let me provide more visibility into how we operate so that our overall company financial results are better understood. As stated in previous quarters, we are now in a transition period from our main focus on connectivity solution to expand and build a new AI first VoiceAI led business application operations for enterprises. I believe this will also provide more clarity into our financials still.

At this stage, our business can be generally broke down into 2 business series. The long established and running connectivity business provides for about 93% of the company's revenue. It is a mature profitable business, which runs steadily over the past 5 years and which has delivered operating margin of above 14% in 2025.

On a longer-term basis, we target this business to deliver 16% to 18% operating margin. Relying on our success in these [ missions ] along the past 10 years, we are confident in our ability to continue and drive long-term stable growth as we are the front runner in this connectivity business for both the UCaaS and the [ CX ] markets.

The second business, the VoiceAI business, focusing on Software as a Service recurring business model provided at the end of 2025, about 7% of the company revenue growing from $12 million plus in 2024 to close to $17 million exit 2025, yielding revenue growth of about 35% year-over-year. Now that several product lines reach maturity and started to produce growing annual revenue. We are confident in our ability to keep growing this business line at a right of 40% to 50% annually in coming years. and we plan to reach a revenue level of $50 million in 2028.

Need to say that we rely extensively using GenAI technology and a solution to provide business voice application for the UCaaS and [ CX ] enterprise market. It is important to note though that the VoiceAI business is in investment mode currently and generates an annual budget burn of about $9 million to $10 million a year. With the 50% annual revenue growth plan for this business line, we believe we should reach breakeven in 2 years from today.

Before turning to detailed business line discussion, let's quickly shift into the fourth quarter profitability metrics. As mentioned before, [ Foursquare ] total revenue grew 1.7%. Our non-GAAP gross margin for the quarter of 65.9% is [indiscernible] long-term target range of 65% to 68% and a slight improvement sequentially from 65.8% last quarter. Fourth quarter tariff-related cost headwinds accounted to $600,000 and aggregated to $2.7 million for the full year 2025. We expect the rate base impact to approximately get to $2.3 million in 2026.

Fourth quarter non-GAAP operating expense of $35.8 million compared to $34.7 million in the third quarter and $33.4 million from the year ago period. On a year-over-year basis, the higher expenses are attributable to targeted investment in marketing and sales tied to the VoiceAI business, allowing it to grow further and impact from the weakening U.S. dollar against the euro in the first quarter.

Full year 2025 non-GAAP operating expense increased 6.2% versus the year ago period for the same reasons. In terms of workforce, we concluded 2025 with 981 employees, representing an increase from 961 in the previous quarter and 946 at the end of 2024.

Adjusted EBITDA for the fourth quarter was $6.5 million, reflecting a 10.4% margin compared to 6.9% or 11.2% in the prior quarter. For the full year, adjusted EBITDA reached $24.8 million or 10.1% margin. Non-GAAP EPS was 16%, in line with our plans in the year ago quarter. Net cash provided by operating activities were $4.1 million for the quarter and $29.4 million for the full year 2025.

On the guidance front, we expect 2026 to be a growth year. We expect 2026 revenues of -- I'm sorry, of $247 million to $255 million in the year and non-GAAP EPS of $0.60 to $0.75. This projection assumes continued strong growth of 40% to 50% in the VoiceAI business and a stable connectivity outlook, assuming no significant changes in the macroeconomic landscape.

Our overall annual recurring revenues, which encompasses our managed services or connectivity plus conversation AI is expected to grow from 79 exit '25 on growing 20% in 2026 and reaching a range of $92 million to $98 million in '26.

Now let's move to the actual business line. Let's talk first about Microsoft. During the fourth quarter, Microsoft business saw a sequential increase of 7%. This growth was largely driven by the continued strength of the connectivity franchise and rising attach rate for [ AIFRS Avoca], which is our [ TIM-certified ] CCaaS solution. The sell contract value signing the fourth score remained consistent with previous quarters. On an annual basis, total contract value grew by 5% year-over-year, reflecting steady progress.

The Microsoft Teams voice ecosystem continues to demonstrate very healthy situation. Recently, it was disclosed that the number of [ PSTN ] users reached 26 million, up from 20 million stated in April 2024, which indicates an annual growth rate of 16% to 17%. Although Teams [indiscernible] users represent less than 10% of total Teams' monthly active worldwide user, which is estimated at 320 million [indiscernible]. There's potential of total of 80 million to 100 million pre-license users creating immediate large addressable market.

Looking at 2026, we anticipate an additional increase of 3 million to 4 million users, supporting the evolution towards an AI-powered workplaces as stated by Microsoft.

One of the [indiscernible] win was $30 million in the quarter was a 36-month contract signed with AT&T to support a large public university. [indiscernible] provides for a comprehensive range of services, including managed gateway as [indiscernible] calling plans as well as icons, facilitating the migration to Teams from Cisco. Another key contract was a 60-month deal with an international equipment manufacturer based in Europe. This engagement began with a live premium managed service for initial phase of 2,000 users, marking the start of a full migration to Teams voice from Cisco. Upon completion of migration, the focus will shift to cross-selling additional business voice applications such as [indiscernible].

In the fourth quarter, we actually -- we have been engaging in the front, extending and expanding our efforts in the U.K. market. So all the U.K. is strong. Yesterday, we announced that we now offer an end-to-end portfolio of certified voice solution for Cisco Webex calling from Cloud Connect [ PSC ] and connectivity to analog gateways and [indiscernible].

Webex calling is Cisco cloud phone system and cloud [ TV ] access provides enterprise telephony business scaling features and [ PSM ] connectivity delivered and managed to Webex cloud. For 2025, Cisco publicly stated in November that [indiscernible] ServiceNow more than 18 million users worldwide. So for us, this new evolving cooperation with Cisco represents a major new opportunity in expanding our connectivity and devices business for UCaaS in coming years.

Now to our conversational AI activity. In the last 18 months, conversational AI move from experimentation to expectation. In both UCaaS and customer experience, buyers are no longer asking should we use AI. They are asking which AI? Where does it run? Who controls the data? And how fast can we scale it. That is exactly why we have been investing in past years in developing a rich portfolio of solutions.

Across UCaaS, this is about turning conversation into business assets, meeting into decision and voice interactions into actions. Across CX, it is about moving from basic self-service bots through automation, voice engines that can resolve route, summarize, comply and improve over time.

Pivoting towards a more intelligent enterprise, our conversational AI portfolio is already built for this reality. Our solution, namely [ Voice-conect, Live hub, LocaC,Meeting Inside, Cloud Edition, meeting Insight on-prem], and more are all this [ anticonnect ] voice and conversation to enterprise systems and to support multiple models and deployment options.

But let me challenge one assumption. I see here in the market that AI value comes from the model. True, the large language model matters. However, it is a durable value that comes from orchestration, security, integration and governance. So combining our vast telephony technology base, with our conversational portfolio AI to bring your own AI approach to deploying solutions in various UCaaS and CX environments is our way to meet customers for ER, make adoption faster, reduce risk and expand what Bones can deliver. To summarize quarter, as mentioned earlier, fourth quarter '25 conversational AI revenue grew over 50% year-over-year.

Now let's start with the leading line, which is the Voice [ connect live up ] line. This discussion focuses and evolves around the conversational AI platform market and the emerging voice AI agent sector, which gained significant contraction over the past 2 years. Leading research firms estimate that the market for VoiceAI agent will reach between $8 billion to $15 billion by 2028, with expectation that it will double by 2030.

Regarding our business activities, both [ ROCA ] Connect and the [indiscernible] business delivered robust results in the fourth quarter of 2025. For the full year, this segment achieved growth exceeding 50% compared to 2024. This strong performance was driven by consistent acquisition of new clients across the U.S., Europe and APAC, as well as considerable expansion within our existing customer base.

Live hub service our voice CPaaS self-service cloud platform, empowering voice board developers to build solutions such as conversation [ IVR], VoiceAI agents, agent assist and real-time translation services. In late third quarter 2025, we announced enhancement to the [ Liva Posta ] offering notably the integration of newly developed voice agents. By year-end 2025, Live app experienced a substantial increase in both number of developers and platform usage in minutes, while monthly recurring revenue approach 150% increase compared to the fourth quarter in 2024.

Notably, many existing VoiceAI Connect [ Live Hub ] customers have accelerated their consumption rates beyond the initial projections, reinforcing our belief that the adoption of GenAI enabled an agent assist application is entering a phase of rapid growth.

A significant achievement in fourth quarter '25 was securing an initial order with a Tier 1 international carrier adopting our VoiceAI connect service to support their consumerization solution. The deployment initially targets enterprise fixed line customers, with plans to expand to the entire mobile consumer and enterprise user base in late 2026. We view this contract as an important entry point with substantial potential for further expansion as the service is scaled across current clients and new use cases are developed.

Now to Voca CIC. Voca CIC, which targeted sub-1,000 agent range recorded another quarter of strong revenue growth for both fourth quarter and full year. Revenue for the year grew over 55% compared to previous year. 2025 was very proactive in terms of progress in the Voca business line. During the year, we have developed cooperation with regional channel partners as well as with global system integrators.

Activity has been fairly positive. By now, Voca CIC has more than 200 enterprise customers worldwide. We saw extremely successful -- we are extremely successful in the education space, especially in North America, U.K. and other regions, where Microsoft Teams is dominant in the vertical. We have now more than 15 universities accounts acquired in 2025. We have introduced new out-of-the-box practical AI experiences, such as agency insights and AI receptionist, some of which extends beyond the Microsoft Teams install cell based. We have productizing on-prem survival version of Voca CIC to act as a backup in case of cloud outage.

Q4 quarter highlights include extending our momentum in higher education markets, not only in the U.S. but also outside the U.S. We can talk about a large university in South Africa, selected a CIC contact center as part of their overall Microsoft teams, you see CX deployment, success in other major winning successful large-scale enterprise deployment with a top 5 global BPO provider.

During the quarter, we issued a press release highlighting the deployment of Voca CIC with [ Atento ] on a deal, one in the prior quarter. The new conversational AI voice solution supports more than 500 concurrent AI voice agent for a large stare organization and was delivered in just few weeks compared to a typical 3- to 6-month deployment time line for a project of this scale.

New product was introduced [ Agent Insights], as discussed earlier, last quarter. We recently launched [ Agent Infant], which brings GenAI into the Voca CIC platform. Argentine side provides contact center with customizable AI summaries, sentiment analysis and one-click CRM update built natively in agent workflow.

Looking ahead, we expect 2026 to be another year of strong revenue growth, driven by continued traction in both direct sales and channel partnerships. Moving on to Meeting Insights, Cloud Edition. Meeting [indiscernible] had cloud addition maintained impressive momentum throughout this quarter, seeing consistent increases in new customer acquisitions. Record numbers were again achieved in metrics such as general meetings and unique active users, leading to substantial year-over-year, mostly recurring revenue growth as of December 2025.

This strong performance was driven by continued product innovation, posting demand both across wider markets and within customer workflow solutions designed for specific verticals such as [indiscernible], local governments HR, finance and more. Meeting Insights now works independently of any particular use systems, expanding its flexibility. In fourth quarter 2025, support was added for Google Meet and we do expect integration with Cisco WebEx in the current quarter, that adding to the existing compatibility we have with Microsoft Teams and Zoom. This updates enable GenAI meeting summaries for interactions on a major UC platform, so less in-person meetings.

Beyond allowing customers to customize prompt for their precise requirements. The platform now offers prebuilt templates created for specific enterprise roles in [indiscernible], including those legal and HR. This feature is expected to further streamline how efficiently customers can extract use in [indiscernible] meetings. Additionally, the platform's model app enables on-demand recording, action [indiscernible] management, meeting preparations and chat-based search of meeting records. These features make the meeting [indiscernible] mobile app essential for daily office operations.

Now to another derivative of the Meeting Insights solution, which we call [indiscernible], [ EMEA on-prem]. Let's talk first about the cloud repatriation trend emerging. The proportion of businesses planning to retain users on-premis jumped from 5% to 15% over 2 years, driven primarily by data sovereignty concerns in European markets and regulated sectors such as legal, finance and defense.

Even [ cloud ] committed the enterprise now scrutinize where data is hosted and processed. This trends validates hybrid deployment capabilities and position data residency controls is competitive differentiators, countering pure cloud narratives that dominate previous market cycles. In fourth quarter '25, we continue to make good progress with newly introduced [ MOP ] solution with a growing number of wins in the government and defense market in Israel, positioning the business line to account for a meaningful growth in our conversational segment in 2026.

Following last quarter, Israeli [ Nimbus ] contract award, which streamlines procurement for meeting intelligent services for all Israel government ministries and agencies, we have already signed 1 first deal and currently, I have several more additional proof-of-concept engagements across various ministries.

We also received [ Nibor ] approval certifying that our solution meets the highest standard of security and compliance standards under the [ Nimbus ] Israel and [indiscernible] framework. We expect this designation to expand both the number of agencies, we can serve and the range of services we can provide.

The [ MLP ] solution suppose currently English and the U.S. English and Hebrew in languages. We expect to substantially grow that number of supported languages to 10 basically already in this first quarter. So we expect deployment of [ MLP ] in more countries already in the second quarter and beyond.

So to wrap up my presentation, we exit 2025 with good operational momentum. The connectivity business has stabilized in second half of the year. VoiceAI business grew 35% on a yearly basis and about 50% in the second half of the year with the continued pace of investment in our live managed services activity, and in the VoiceAI area, we expect continued momentum in 2026 and beyond. And I'd like to move over the call to the Q&A session. Thank you.

[Operator Instructions] Your first question for today is from Joshua Reilly with Needham & Company.

Maybe just starting off on the updated financial target for conversational AI growth through 2028. Is the 40% to 50% annual growth, is that intended to be a CAGR growth rate through 2028? And then along with that, should we think about the primary driver being customer growth or higher spend per customer driving that conversational AI growth? So do you expect to get a lot more new customers or sell more of the new conversational AI products to existing customers?

Right. Thank you, Josh. Yes, actually, we're looking for both. As I've mentioned before, several for conversational AI business voice application reach maturity in 2025, which really says that we just started out with a few hundreds of customers. We expect that this number will grow substantially as we're adding more capabilities and more features and also investing our sales operations. I would say that in 2025, our sales ability was a bit restrained simply because we didn't want to move too quickly into the sales phase without having a more mature, more complete product.

Now we feel fairly confident with and we get the feedback from customers. So yes, the number of potential customers should grow, I would say -- I'll use the word, I'm not using usually, it will grow dramatically, I expect in certain areas. Also, the utilization of new capabilities and new features, we do expect that per customer expand on our solution will grow simply because we intend to bring more capability.

So yes, growth should come from both. And I'll tell you that I'm talking now about 50% growth. But as we talk, there are new applications popping up on a weekly basis, talking to customers. And again, our ability to combine our vast telephony capabilities with the very large investment we made in conversation AI, just to give you a data point. We are known to be a company that's investing -- reaching R&D out of about 1,000 employees. We have 350 employees doing R&D work. We are moving fastly into moving big portion of that R&D force into VoiceAI. So when we started out back in [ 2011], we had only about 40 to 50 employees on this [indiscernible]. Now we have 150 out of those 350 employees. So all in all, big investment, we see success that gives us [indiscernible] to continue to invest and believe in growth such as 50% and could be more.

Got you. And then you mentioned there has been a shift in market expectations around AI. Can you just help us understand how has that maybe positively impacted your pipeline visibility in size now that we're moving past the kind of a testing phase for customers with some of these VoiceAI products and now moving into broader adoption do you feel that your pipeline visibility and size is improving and increasing?

Yes. As I've mentioned, we are increasing our sales [ fourth], we're spreading our operation into more countries. Some of these applications are fairly easy to use, SaaS applications that a company can test, do a proof of concept for 30 to 60 days and then moving into production.

And with some of the more compelling capabilities we're bringing to the game, we do have better visibility compared to take networking deals or connectivity deals being larger, but still usually takes substantially more time could turn to be anywhere between 3 months to 9 months.

Got you. And then last question for me is, how should we think about any impact from tariffs to the 2026 financials and gross margin and any other items to be considering regarding tariffs in 2026?

Right. So gross margin, we believe, will step up simply because our product -- mix of products will turn substantially more into software and services. So we do expect to keep that range of 65% to 68% operating margin -- I'm sorry, gross margins and gross margin. And then -- I'm sorry, what was the second one? Yes. The tariff was about $2.7 million in 2025. We currently estimate it to be a bit lower, probably around $2.3 million in '26.

[Operator Instructions]. We have reached the end of the question-and-answer session, and I will now turn it over to Shabtai for closing remarks.

Thank you, operator. I'd like to thank everyone who attended our conference call today. With continued good business momentum in our live [ managed ] services operations and continued growth in our VoiceAI business, we believe we are on track to grow revenue and profitability in the next coming years. We look forward to your participation in our next quarterly conference call. Thank you all. Have a nice day.

Thank you. This concludes today's conference, and you may disconnect your lines at this time. Thank you for your participation.

Greetings, and welcome to the AudioCodes Third Quarter 2025 Earnings Conference Call. [Operator Instructions] And please note, this conference is being recorded.

I will now turn the conference over to your host, Mr. Roger Chuchen, Vice President of Investor Relations. Sir, the floor is yours.

Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer; and Niran Baruch, Vice President of Finance and Chief Financial Officer. Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters are forward-looking statements as the term is defined under U.S. federal securities law.

Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to, the following: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets, in particular, including governmental undertakings to address such conditions, shifts in supply and demand, market acceptance of new products and the demand for existing products, the impact of competitive products and pricing on AudioCodes and its customers' products and markets; timely product and technology development upgrades the event of artificial intelligence and the ability to manage changes in market conditions and evolving regulatory regimes as applicable, possible need for additional financing; the ability to satisfy covenants in AudioCodes financing agreements, possible impacts and disruptions from AudioCodes acquisitions, including the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes business; possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations; the effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions, any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel and any other factors described in AudioCodes' filings made with the U.S. Securities and Exchange Commission from time to time.

AudioCodes assumes no obligation to update the information. In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided a full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website.

Before I turn the call over to management, I'd like to remind everyone that this call is being recorded, and an archived webcast will be made available on the Investor Relations section of the company's website at the conclusion of the call. With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.

Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our third quarter 2025 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance at AudioCodes. Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter and discuss trends and developments in our business and industry. We will then turn it into the Q&A session.

Niran?

Thank you, Shabtai, and hello, everyone. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our Investor Relations website an earnings supplemental deck. On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call.

Revenues for the third quarter were $61.5 million, an increase of 2.2% over the $60.2 million reported in the third quarter of last year. Services revenues for the quarter were $30.9 million, a decrease of 4.8% over a year ago period. Services revenues in the third quarter accounted for 50.3% of total revenues. The amount of deferred revenues as of September 30, 2025, was $81.6 million compared to $78.6 million as of September 30, 2024.

Revenues by geographical region for the quarter were split as follow: North America, 48%; EMEA, 33%; Asia Pacific, 15%; and Central and Latin America, 4%. Our top 15 customers represented an aggregate of 53% of our revenues in the third quarter, of which 38% was attributed to our 10 largest distributors.

In the third quarter of 2025, we experienced increased expenses due to the implementation of the new tariff of U.S. imports accounting to approximately $0.5 million additional cost, which impacted on both GAAP and non-GAAP. GAAP results are as follows. Gross margin for the quarter was 65.5% compared to 65.2% in Q3 2024. Operating income for the third quarter was $4.1 million or 6.6% of revenues compared to operating income of $4.9 million or 8.1% of revenues in Q3 2024. EBITDA for the quarter was $5.2 million compared to EBITDA of $5.9 million for Q3 2024.

Net income for the quarter was $2.7 million or $0.10 per diluted share, compared to net income of $2.7 million or $0.09 per diluted share for Q3 2024. Non-GAAP results are as follow. Non-GAAP gross margin for the quarter was 65.8% compared to 65.6% in Q3 2024. Non-GAAP operating income for the third quarter was $5.8 million or 9.5% of revenues compared to $7 million or 11.7% of revenues in Q3 2024.

Non-GAAP EBITDA for the quarter was $6.9 million compared to non-GAAP EBITDA of $7.9 million for Q3 2024. Non-GAAP net income for the third quarter was $4.9 million or $0.17 per diluted share compared to $4.9 million or $0.16 per diluted share in Q3 2024. At the end of September 2025, cash, cash equivalents, bank deposits, marketable securities and financial investment totaled $79.7 million.

Net cash provided by operating activities was $4.1 million for the third quarter of 2025. Days sales outstanding as of September 30, 2025, were 122 days. In July 2025, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares. The court approval also permit us to declare a dividend of any part of this amount. The approval is valid through December 30, 2025.

On July 29, 2025, we declared a cash dividend of $0.20 per share. The aggregate amount of the dividend was approximately $5.6 million. The dividend was paid on August 28, 2025, to our shareholders of record at the close of trading on August 14, 2025. During the quarter, we acquired 1,267,000 of our ordinary shares for a total consideration of approximately $12.7 million.

Regarding the direct cost impact from the tariff announced since the beginning of 2025, we expect roughly $3 million of cost burden for the full year 2025. Given the recent stabilization in the tariff developments, we are resuming our practice of providing full year outlook. For 2025, we expect revenues of $244 million to $246 million and non-GAAP earning per share of $0.60 to $0.64.

I will now turn the call over to Shabtai.

Thank you, Niran. I'm pleased to report solid third consecutive quarter of top line growth in the third quarter and execution for our strategic objectives amidst our long-term transformation to an AI-driven hybrid cloud software and services company. In the quarter, we continued to build on the strength of our UCaaS and CCaaS connectivity business, accounting now for over 90% of our revenue and successfully leveraged our enterprise customer base to drive cross-sell of our fast-growing GenAI business applications that make up our Conversational AI division.

In fact, in many ways, we can say that as of now, AudioCode has put Voice AI front and center going forward in our operations in terms of sustained growth. Our solid third quarter results were marked by strong traction in our dual growth engines, namely the Live family of Unified Communication and Collaboration and customer experience connectivity services and conversational AI business line. In fact, our conversational AI business increased 50% in the quarter, putting us on track to reach the 40% to 50% growth for the full year 2025.

Together, these 2 units drove our annual recurring revenue exit third quarter to $75 million or up 25% year-over-year, which positioned us to reach our full year target of $78 million to $82 million. We are growing ever more optimistic about the continued strong ARR momentum and growth prospect for the overall company, fueled by a strong pipeline of opportunities catalyzed by recent launch of the next-gen live platform and the growing demand for productivity-enhancing GenAI value-add services.

This is further reinforced by the growing backlog of live and managed services that will convert to revenue in the coming quarters. We ended third quarter backlog at $76 million, growing 13.4% over the year ago backlog of $67 million.

Let me share some key developments in our strategic business lines that underscore our growing confidence in our growth prospect. We have seen growing demand from partners for our live platform, an all-in-one cloud software stack that empowers them to seamlessly integrate connectivity with GenAI-powered business voice applications. To that end, in the third quarter, we signed a live platform agreement with a global Tier 1 system integrator. This strategic landmark deal calls for alignment and coordination of all sales aspects from initial opportunity pursuit to post-sales delivery.

This comprehensive approach ensures customer satisfaction and success. The initial scope of the agreement provides managed SVC and Gateway as a service in support of major UC and CX platforms for greenfield deployments and for existing customers looking to transition their legacy infrastructure to the cloud. Where applicable, the partner will also cross-sell our award-winning Teams certified Voca Contact center, delivering a unified UCCX experience.

Based on the currently committed services, we anticipated low single-digit millions in recurring revenue during the first year of operation in this agreement. This strategic agreement represents a clear win-win for both parties. For the Tier 1 system integrator, our all-in-one UCCX conversational AI stack simplifies operations, reduces cost to serve and enhances end customer experience. For us, it significantly expands our market reach and scales our go-to-market execution in the enterprise space.

Together with our long-standing successful partnership with AT&T in North America, this announcement reinforces our market credibility and position us as a partner of choice for all AI-infused UCCX services. We are seeing strong interest from other Tier 1 prospects. Other Tier 1 system integrator prospects recognize the transformative potential and cost efficiencies of our integrated platform. We look forward to sharing additional updates on new partnership with global system integrators in coming quarters.

Now to conversational AI. In addition to pull-through of conversational AI from live platform partners, we are seeing broad-based interest in our Gen AI-powered voice application from end customers. Specifically, I would like to highlight the progress we are making in our newer service, Meeting Insights on-prem, which we call Mia OP. This is our unique Gen AI-powered meeting intelligence platform, providing transcription, summarization, automation and connectivity to other leading enterprise IT application that is completely detached from the Internet and that is tailored for regulated and security-sensitive industries.

Launched earlier this year, we have gained significant traction in the Israeli market, mainly in the government space, all through word of mouth. Recently, our leading position in the Israeli market were further cemented when we were officially awarded a contract under Project Nimbus, the Israeli government's multiyear cloud migration initiative.

As the exclusive provider of meeting intelligence services in the non-SaaS category for calendar year 2026, this award streamlines procurement for all Israeli agencies, both civilian and military, allowing them to activate Mia OP without the lengthy tender process. We are also actively marketing this solution outside of Israel and initial customer responses in APAC and North America have been overwhelmingly positive.

Now to a more successful Gen AI-powered business line in the quarter, Voice AI Connect and Live Hub. Leading our revenue growth in the conversational AI business is the Voice AI Connect and Live Hub connectivity and orchestration services business, which grew north of 50% year-over-year. We delivered a standout quarter with strong performance across the board, highlighted by exceptional third quarter booking growth that puts us on track to exceed our full year target.

This momentum was fueled by high volume of new logo wins across the United States, Europe and APAC, along with significant expansion within our existing installed base. Driving this rapid growth is the emergence of the voice bots market, which is experiencing robust growth, driven by advancement in Gen AI and NLP. Market analysis projects that the voice bot market size will reach above $25 billion in 2034, up from just $4.3 billion in 2024, with a compound annual growth rate of 20%.

Now to the Voice AI Connect space. A key highlight was a high 6-figure voice, voice access project license agreement aligned with leading agentic platform, AI Agentic platform that's supporting virtual agent and agent assist use cases for its large enterprise clients. We view this initial engagement as the foundation for a strong and mutually beneficial partnership.

On the expansion front, we renewed a strategic agreement with a long-standing VoiceAI Connect customer, a leading multinational healthcare company. The expanded contract reflects a substantial increase in total value driven by the customer growing demand for virtual agent and assist capabilities as part of the digital transformation.

Additionally, we secured a significant follow-on order from one of the largest credit unions in the U.S., which is deploying our VoiceAI Connect solution for conversational IVR use case. Following the successful implementation of initial order in the first quarter of '25, focused on internal HR and help desk, the customer expanded rollout through its IVR this quarter, enabling self-service option for its end customers.

Moving on to Live Hub, offered as a Software-as-a Service. Live Hub is a cloud-native self-serve platform that helps voice bot developers for enterprise and service provider connect, connect, orchestrate and enrich the voice communication collaboration stride across various channels and systems.

During the third quarter, another exciting milestone was the introduction of Agentic AI capabilities within our Live Hub platform. This pivotal enhancement delivers an end-to-end solution carrying text-to-speech, speech-to-text and LLM-powered bot development with related best-in-class connectivity services, all tailored to service small to medium-sized customers. Importantly, our Live Hub financial momentum continues with ARR growing above 30% sequentially and substantially above 100% versus the year ago period.

Now turning -- before turning to the detailed business line discussion, let me quickly shift to the third quarter profitability metrics outlook. We performed -- outperformed on top line with revenue growing 2.2% year-over-year. Our non-GAAP gross margin for the quarter was 65.8%, which is above our previous quarter of 64.5%. The sequential improvement in our non-GAAP gross margin is attributed mainly to more favorable product mix and lower tariff related cost headwinds of about $0.5 million versus prior expense of above $1 million in the second quarter of 2025.

We expect fourth quarter '25 tariff costs to be in the similar range to this recent third quarter. Third quarter non-GAAP operating expenses of $34.7 million compared with $35 million in the second quarter and $32.5 million in the year ago quarter. On a year-on-year basis, the higher expenses are attributed mostly to targeted investment in growing the conversational AI business and higher impact from the weakening U.S. dollars against the euro in the third quarter.

Non-GAAP operating margin reached 9.5% compared to 7.2% in the previous quarter and 11.2% in the year ago quarter. Non-GAAP EBITDA margin was 11.2%, again, an improvement compared to 8.6% in the previous quarter. Non-GAAP earning per share was $0.17 compared to $0.14 in the previous quarter and $0.16 in the year ago quarter.

In terms of headcount, we ended the quarter with 961 employees, essentially flat across the first 3 quarters 2025 and compared to 935 employees in the year ago period. Net cash provided by operating activities was $4.1 million for the quarter and $25.2 million for the first 3 quarters of 2025. The key takeaway from these financial results is that our business remains strong and is expected to grow steadily through 2026 and beyond across our 2 primary sectors.

Looking ahead to the upcoming year, we expect a noticeable shift in our top line performance. Specifically, we project that 2025 will demonstrate both change and growth compared to 2024. This improvement is significant as it will mark a reversal of the declining annual revenue trend experienced in 2023 and '24. So, we're moving to positive trend, and we believe that '26 will be even higher.

Firstly, the UCaaS and CX connectivity business has stabilized compared to 2023 and '24. Additionally, 2 significant developments in the third quarter: one, signing the service agreement with the leading global system integrator and increasing engagement with Cisco, which is the second largest shareholder in the UCaaS market, involving all type of services, including Cloud Connect offering devices and more.

The 2 developments give us confidence that this connectivity business will perform well in coming years. And secondly, as anticipated, we expect strong growth exceeding 40% annually in our conversational business over the coming years.

Now to some of the major business lines, starting with Microsoft. Our third quarter Microsoft business was almost flat year-over-year, impacted by seasonality and late purchase order push into the fourth quarter. For the first 9 months of the year, Microsoft grew 4%, driven by our connectivity business, coupled with increasing attach rate of sales of devices, Voca CIC or Team Certified CCaaS and other conversational business application services.

Importantly, our pipeline of created opportunities remained robust in the third quarter, up 20% year-over-year and up 8% for the first 9 of 2025, again, compared to the year ago quarter. Market service and partner inputs continue to support a growth story for Teams Phone business, driven by the Microsoft Operator Connect program, where adoption in the market continues to show healthy growth.

Teams Phone usage is also strongly supported by Microsoft efforts to drive Copilot as a central capable chatbot for the Teams Phone meetings and calls. All this points to a strong market today and for coming years and further supports business expansion and dominance in the connectivity area.

Before wrapping up on Microsoft business discussion, let me share details of some representative wins. One is a very large greater than 1 million defense information system agency. Here, we have signed $1.1 million total contract value over the next 36 months through AT&T, covering the expansion of additional managed SBC services and calling plans in a new region.

Second win is with a financial services company operating internationally. It is a provider of investment management services outside to the U.S. This is a $1 million TCV contract over 36 months deals renewal of all prior services and purchased at a modest increase in value. Third is a win with a large -- one of the largest hospital, pediatric hospitals in the U.S., again, close to $1 million TCV over 36 months, covering live from managed services and gateways, enabling full migration from legacy PBX systems to Microsoft Teams.

Now turning to the contact center or customer experience market. CX grew by 13% year-over-year in the quarter, benefiting from growth in connectivity for CCaaS and connectivity services. We continue to see growing customer and partner interest in Live CX, which is an integral component of the live platform and targets applications such as cloud migration of contact center, replacing traditional 1800 services with click-to-call functionality and enabling conversational AI through Voice AI Connect and Live Hub connectivity.

As discussed in my earlier remarks, during the third quarter, we signed a landmark live platform agreement with a global Tier 1 system integrator where Live CX was a critical element of the broad-based agreement. Expanding our network of global Tier 1 integrator remains a key strategic initiative as it significantly broadens our addressable market. These partners focus on midsized customer experience customers, a segment traditionally underserved by our direct sales team. Importantly, our pipeline of opportunity remains -- remains robust and gives us confidence about our growth prospects for the balance of '25 and into 2026.

Now to conversational AI other lines. As discussed previously, conversational AI business grew 50% in the quarter. Key in the growth for the business line of Voice AI Connect and Live Hub, which we just discussed. Let's now discuss highlights of additional business lines that make up the conversational AI segment.

First, Voca CIC. We recorded another quarter -- record quarter of strong year-over-year invoicing and booking growth for Voca. Key highlights include major win in aviation. We signed a deal to deploy our team certified omnichannel contact center at a major APAC, Asia Pacific airport, one of the busiest airports in the world, beating out a couple of well-known premium CCaaS vendors. We won based on our ability to leverage our broad portfolio, offering a tightly integrated Teams-based phone and CCaaS service along with mobile app call enablement to contact center via our click-to-call solution.

Ongoing momentum in higher education, we continue to make solid progress in this vertical, adding another university this quarter that selected our best-in-class Teams certified contact center solution alongside our live Teams managed UC services. We now serve 12 university accounts in North America with Voca, including the second largest university in the U.S. and the largest school network on the East Coast.

Microsoft Unified certification, Voca became the second vendor worldwide to receive certification. We have distanced our self from competition as the only vendor with real-world enterprise production grade experience with this stack, thanks to our long-standing partnership with Microsoft.

Now to a new product update. Later in the fourth quarter, we plan to launch Agent Insights, which brings advanced conversational AI and generative AI to the Voca CAC platform. Powered by LLMs, it transforms recorded Teams interactions into structured insights, including AI summaries, sentiment analysis and one-click CRM updates. Each contact center desk can define customer summary prompts, ensuring precision and compliance across use cases.

Strategically, Agent Insights aligns with our unified integration model with Teams Phone, adding a critical AI layer to the Microsoft Teams CX ecosystem and strengthening Voca CIC as the role as the intelligent engagement layer driving efficient and quality business value. Now needless to say that Agent Insight is based on our technology developed in the meeting insight and therefore, we are in a good position to make great value and benefit from a technology in different areas.

Overall, our achievements are gaining recognition from leading industry analysts, culminating in a recent award from the UC today for best Microsoft Teams Contact Center, representing back-to-back win for the second year in a row in this category.

Moving to Meeting Insights. Meeting Insights Cloud Edition maintained strong momentum in this quarter with continued growth in new customer acquisitions. Other key metrics include the number of meetings and unique active users reached record levels, contributing to continued growth in monthly recurring revenue.

In addition to our broad market focus, we have developed workflow solution tailored to specific verticals, adding automation and connectivity to other leading enterprise IT solution aimed at leveraging Gen AI to enhance meeting productivity and accelerate business outcomes. Early traction has been promising.

One example involves the University of Central Florida, one of the largest universities in the U.S., which amongst a broad portfolio of solution customer takes from us, they deployed also Meeting Insight to generate AI-powered summaries and transcript of interaction between counselors and students.

Working closely with the customer, we perform analytics such as sentiment analysis and speaker [indiscernible] ratio, displaying key metrics in a custom dashboard available to the counselor, supervisors to support student wellness and improve graduation rates. This is just one example of how our vertical solution are transforming data into actionable insights and support workflows, optimizing outcomes. We look forward to sharing more in the coming future.

Moving on to Mia OP. Since second quarter, we have made significant strides in Israel and globally that are expected to drive growth in our conversational AI segment. In addition to the exciting contract award under Project Nimbus, we discussed earlier, our momentum in Israel is extending beyond the government vertical. We are now in final stages of several large tenders in other verticals such as healthcare and utilities, reflecting growing demand across various industries.

We also witnessed customer interest outside of Israel when customers understand the uniqueness of Mia OP solution that unlocks meeting intelligence at the edge computing level. Fresh from the debate of Mia OP in Asia Pacific in early third quarter, we are now engaging with several government opportunities in APAC countries in setting up a proof-of-concept trials. In late third quarter, we also showcased our solution in the United States and customer response was overwhelmingly positive.

We are currently in conversation with several U.S. federal and civilian agencies through a mix of collaboration with partners and direct engagements. We ended the third quarter with close to 10 customers in production and about 15 proof-of-concept project, all arising from word-of-mouth recommendation. Based on our exceptional pipeline of opportunities, we expect our momentum in Mia OP to further accelerate in fourth quarter and into 2026.

So, to wrap up our call, in third quarter '25, we continued to make solid progress in our long-term transformation to a hybrid cloud and voice services and Gen AI business application company. We delivered against our strategic objectives in that, a, we have a third consecutive quarter of revenue growth; b, we executed well to our playbook of leveraging our strong connectivity installed base in driving successful cross-sell value-add services. And third, the R&D and sales marketing investments we have made over the past several quarters have led to record conversational AI bookings in the quarter. And importantly, pipeline remains very healthy. This is the basis for our belief that we will grow in the next coming years more than 40% to 50% on an annual basis in the conversational AI business.

We are operating from a position of strength, supported by a fortress balance sheet, a dominant connectivity franchise and a growing conversational AI segment that enhances enterprise intelligence and productivity. We believe that these factors position us well for the rest of 2025 and increase growth in top line and earnings into 2026.

And with that, I have concluded my presentation, and I'll move over the call to the operator.

[Operator Instructions] We have a question from Joshua Reilly with Needham.

All right. Nice job on the quarter here. On the global Tier 1 system integrator win, maybe you could give us some more color on what helped you win that deal from a product perspective or any other factors that you think would be relevant to give to investors here.

Right. Well, I need to go back to the significance of our Live platform, which is a services delivery platform for UCaaS and CX. I think by now, this is the only platform that allows large system integrators, which serve large enterprises around the world, deliver all of the different services that are needed in order to move to modernizing the enterprise and to move to enhanced, I would say, communication and collaboration. Starting from connectivity, which connects all of the sites of a company across the globe. And then adding on top of that management, management of users, management of sites. And then on top of that, a list of business application and among them, an advanced and AI-first contact center, coding solution, meeting intelligence platform and now we're coming with voice bots and Gen AI applications.

So, all in all, this is the most advanced platform these days. And for a large system integrator that operates globally, this would be a great services delivery platform to serve its customers. And I think from that stems the recognition and the importance of that platform.

Got it. That's helpful. And then you're obviously building a lot of these kind of adjacent AI solutions for the communication landscape. If you look at the older products that you have in the market, whether it's FPCs or some of the gateways and all the older products that you sell, those are typically in pretty price-sensitive markets. What are you seeing with some of these new AI solutions and your ability to drive pricing power relative to the UCaaS market, which is historically a pretty price-sensitive market.

Right. Well, voice AI is a emerging market and therefore, those organization which are early adopters and quick to implement workflows and solutions that will substantially enhance their productivity are not less concerned with the cost. So, we do not see any price pressure at this point on the Voice AI business application. And we believe that as we will continue to enhance and add more features and make the solution substantially richer, we can still keep that. So, you have identified correctly the difference between the legacy business, which is price sensitive.

But again, there, we enjoy the fact that competition is becoming less and less powerful. But then we enjoy relatively convenient price environment, I would say, for Voice AI business application.

Got it. That's helpful. And then on the Microsoft business, I believe last quarter, it grew 6% year-over-year, and I think you said it was flat this quarter. Is there any change in the trends there? Or is that just really around the year-over-year comparison dynamics for the growth rate?

Right. So, I think overall UCaaS market is kind of flattening out in recent 12 months. We've seen that trend. It's been fairly strong up until '22, '23, then it becomes the expansion rate really decreased. It's a good market. It's a great market, right? Just take into account that out of -- if you go back to like 15 years ago and you talk about 400 million endpoints overall in the enterprise world served in the past by PBX'. So these days, UCaaS I believe, is serving less than $100 million. So, a lot of room to grow. And again, we all need to acknowledge that the majority of the growth occurred more in the U.S., U.K., Western Europe, Canada, Australia, maybe, et cetera. But there's a huge -- actually above 50% of the $400 million market that's still served by the old PBX technology. So, there's a lot of room to grow. So -- but pricing is such that I would assume that UCaaS will grow, but our services should be applied to the non-UCaaS market at a lower range. And I think that would be basically the driver for increased growth going forward.

Got it. And then last question for me is, if you look at the mix of revenue in the quarter, I would say that the product revenue was pretty strong, above what my estimate was and what I would have expected. Can you just help us understand maybe what outperformed on the product revenue side in the quarter?

Yes. As you've seen, first, we had a great quarter in terms of product recognized revenues. It was driven mainly at the software, which is part of the voice AI solution. So that's where the product growth came from.

As we have no further questions on the lines at this time, I'd like to turn the call back over to Mr. Adlersberg for any closing remarks.

Okay. Thank you, operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our UCaaS and CCaaS operations and continued growth in our emerging voice AI business, we believe we are on track to grow revenue and profitability in the next coming years. We look forward to your participation in our next quarterly conference calls. Thank you all. Have a nice day.

Thank you. Ladies and gentlemen, this does conclude today's call. You may disconnect your lines at this time, and we thank you for your participation.

Greetings. Welcome to AudioCodes Second Quarter 2025 Earnings Conference Call. [Operator Instructions] Please note, this conference is being recorded. I will now turn the conference over to your host, Roger Chuchen, VP of Investor Relations. You may begin.

Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer; and Niran Baruch, Vice President of Finance and Chief Financial Officer.

Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters are forward-looking statements as the term is defined under U.S. federal securities law. Forward-looking statements are subject to various risks and uncertainties and other factors that could cause actual results to differ materially from those stated in such statements.

These risks, uncertainties and factors include, but are not limited to, the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets, in particular, shifts in supply and demand, market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing, the ability to satisfy covenants in the company's loan agreements, possible disruptions from acquisitions, the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes business; possible adverse impact of the COVID-19 pandemic on our business and results of operations.

The effects of the current terrorist attacks by Hamas and the war and hostilities between Israel and Hamas, and Israel and Hezbollah as well as the possibility that this could develop into a broader regional conflict involving Israel with other parties may affect our operations and may limit our ability to produce and sell our solutions. Any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update this information.

In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided a full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website.

Before I turn the call over to management, I'd like to remind everyone that this call is being recorded. An archived webcast will be made available on the Investor Relations section of the company's website at the conclusion of the call.

With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.

Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our second quarter 2025 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance of AudioCodes. Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter and discuss trends and developments in our business and industry. We will then turn it into the Q&A session. Niran?

Thank you, Shabtai, and hello, everyone. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our Investor Relations website and earnings supplemental deck.

On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call.

Revenues for the second quarter were $61.1 million, an increase of 1.3% over the $60.3 million reported in the second quarter of last year. Services revenues for the quarter were $32.6 million, up 1.9% over the year ago period. Services revenues in the second quarter accounted for 53.3% of total revenues.

The amount of deferred revenues as of June 30, 2025, was $82.7 million compared to $80.3 million as of June 30, 2024. Revenues by geographical region for the quarter were split as follows: North America 48%; EMEA 34%; Asia Pacific 14%; and Central and Latin America 4%. Our top 15 customers represented an aggregate of 54% of our revenues in the second quarter, of which 34% was attributed to our 9 largest distributors.

In the second quarter of 2025, we experienced increased expenses due to the implementation of new tariffs on the U.S. imports accounting to approximately $1 million additional costs, which impacted on both GAAP and non-GAAP results.

GAAP results are as follows: Gross margin for the quarter was 64.1% compared to 65.5% in Q2 2024. Operating income for the second quarter was $2.6 million or 4.3% of revenues compared to operating income of $4.9 million or 8.2% of revenues in Q2 2024. EBITDA for the quarter was $3.6 million compared to EBITDA of $6.2 million for Q2 2024. Net income for the quarter was $0.3 million or $0.01 per diluted share compared to net income of $3.8 million or $0.12 per diluted share for Q2 2024.

Non-GAAP results are as follows: Non-GAAP gross margin for the quarter was 64.5% compared to 65.8% in Q2 2024. Non-GAAP operating income for the second quarter was $4.4 million or 7.2% of revenues compared to $7.2 million or 11.9% of revenues in Q2 2024. Non-GAAP EBITDA for the quarter was $5.2 million compared to non-GAAP EBITDA of $8.3 million for Q2 2024. Non-GAAP net income for the second quarter was $4.1 million or $0.14 per diluted share compared to $5.5 million or $0.18 per diluted share in Q2 2024.

At the end of June 2025, cash, cash equivalents, bank deposits, marketable securities and financial investment totaled $95.3 million. Net cash provided by operating activities was $7.7 million for the second quarter of 2025. Days sales outstanding as of June 30 were 112 days. During the quarter, we acquired 715,000 of our ordinary shares for a total consideration of approximately $6.6 million.

In July 2025, we received court approval in Israel to purchase up to an aggregate amount of $20 million of additional ordinary shares. The court approval also permits us to declare a dividend of any part of this amount. The approval is valid through December 30, 2025. Earlier this morning, we also declared a cash dividend of $0.20 per share. The aggregate amount of the dividend is approximately $5.7 million. The dividend will be paid on August 28 to all of our shareholders of record at the close of trading on August 14. Regarding the direct cost impact from tariff announced since the beginning of 2025, we continue to expect $3 million to $4 million of cost burden for full year 2025.

As discussed last quarter, we will look to resume practice of providing annual outlook when we have better visibility on the final tariff rate.

I will now turn the call back over to Shabtai.

Thank you, Niran. I'm pleased to report second consecutive quarter of top line growth in second quarter and execution of our strategic objectives. Another quarter of making progress towards our long-term transformation to an AI-driven hybrid cloud software and services company. Our second quarter 2025 performance demonstrates our success in navigating a dynamic market environment. While continuing to build on strength in our connectivity franchise, which accounts for above 90% of our revenues, we continue to drive traction in our portfolio of fast growth AI-powered business applications and voice services.

Second quarter '25 is the second quarter in a row where we saw stabilization in the connectivity space as compared to the decline we have witnessed during the years 2023 and 2024. Our enterprise UC and CX revenue again accounted for above 90% of revenues in the quarter, highlighted by ongoing strength in Microsoft Teams business, which grew 6.5% year-over-year. Key development in the quarter is the official certification as a Cisco WebEx Cloud Connect enablement provider. With this milestone, we now enable connectivity services of all major UC platforms, including Microsoft Teams, Zoom and Webex. More on the significance of this development later.

In the CX business, we made progress as planned and our healthy pipeline continues to support a positive outlook for the second half and full year 2025. On the conversational AI practice, we are seeing substantial robust demand, which supports our plan for 40% to 50% growth outlook for the segment in 2025. Noteworthy is the success we experienced with the newly launched Meeting Insights On-Prem service, targeting regulated industries and enterprises seeking the utmost level of privacy and security.

Overall, services accounted for 53% of revenues and grew 1.9% year-over-year. First half 2025 services invoicing were in line with our budget plans. Based on services bookings and inherent visibility in this line item, we expect second half 2025 services revenue growth to further improve. Within services, our live managed services year-over-year growth remained robust, up 25% year-over-year to end the quarter at $70 million annual recurring revenues.

Backlog of live managed services exit second quarter 2025 was $73 million compared to $67 million at the end of the year ago quarter. As previously -- as previewed last quarter, we officially launched our next-generation live platform, a major milestone in our managed services strategy. With the recent addition of Cisco WebEx Calling Certification, the platform now fully integrates our comprehensive set of unified communication and customer success capability. What sets this platform apart is its ability to empower our channel partners, service providers and system integrators to seamlessly layer GenAI-powered business voice application and third-party solution on top of their core connectivity offering. Live platform is a cloud-native, fully automated platform for launching and scaling voice services, especially around Microsoft Teams and Operator Connect deployments. The platform supports also Zoom Phone and Cisco WebEx Calling. It enables zero-touch automation, session border control as a service, routing, billing, reporting and provisioning workflows, all integrated into one system to reduce deployment time and operational complexity.

Feedback from partners across all sizes has been overwhelming positive. Since showcasing the platform, we have seen a measurable uptick in our pipeline and a noticeable acceleration in sales cycles, including with several Tier 1 service providers. Amidst the new product momentum, we continue to enhance the value proposition and stickiness of our platform with new innovations. As an example, we are developing a new AI-powered real-time analytics system that offers strategic insights into the CX Business Manager.

While it may take time for these Live platform wins to be material revenue contributors, we are super excited about its potential to drive stronger footprint in the market, recurring revenue growth and improve our overall revenue mix. A great example is AT&T North America, one of our earliest live platform partners, which uses our solution to onboard end customers to Microsoft Teams. Our secure and scalable solution has provided AT&T North America with significant operational flexibility and resulted in multimillion dollar of annual recurring revenue over the past few years.

On the conversational AI front, we have experienced increased interest all around our activity. Progress has been made in most of the leading product categories such as the Voca Customer Interaction Center for the Microsoft Teams environment, Meeting Insights serving as an enterprise meeting intelligence platform and the newly developed and introduced AI agent technology for voice bots. As a case in point, we recently introduced Meeting Insights On-Prem, extending the Gen AI-enabled meeting productivity and intelligence benefits to regulated and security-sensitive environments and industries. This industry-first solution has already garnered important customer interest as evidenced by a robust pipeline.

We expect the number of proof-of-concept opportunities to further scale over the rest of the year. Two weeks ago, we have introduced some Meeting Insights On-Prem internationally in the APAC region. The audience feedback was better than our elevated expectation. Common takeaways from these meetings is that the service is exactly what security-sensitive management and customers such as government banks are looking for, unleashing the power of Gen AI without compromising on security. This viewpoint mirrors customer feedback in Israel, our initial market launched several months ago.

Before turning to detailed business line discussion, let's quickly shift to second quarter profitability metrics. On the top line, we performed as planned with revenue growing 1.3% year-over-year. Our non-GAAP gross margin, as Niran mentioned, for the quarter was 64.5%, slightly below our long-term target range of 65% to 68% and compares to 65.8% in the year ago quarter.

Our second quarter non-GAAP gross margin absorbed roughly about $1 million of tariff-related cost headwinds. We continue to expect close to $4 million of tariff-related costs burden for the full year. Assuming tariff rates for the various countries settle shortly, which we hope will happen in the summer, we will be working to reduce the heat in the first quarter of 2025. Additionally, we incurred several hundred of those headwinds from a weaker U.S. dollar against the euro in the second quarter.

Second quarter non-GAAP operating expenses rose to $35 million, up from $32.5 million in the year ago period. The higher expenses are primarily attributable to higher investments in marketing and sales resources as part of our conversational AI investment. In terms of headcount, we ended the quarter with 963 employees, roughly flat from the prior quarter and compared to 940 in the year ago period. Adjusted EBITDA for the second quarter was $5.2 million.

We continue to generate healthy amount of cash flow with net cash from operating activity at $7.7 million for the quarter. This robust cash flow generation provides strong backing to our ability to keep investing and expanding our business moving forward.

As to the guidance, as mentioned in our previous quarter's discussion, we will postpone issuing a financial outlook until we have better and clear understanding of the resolution regarding tariff rates. The key takeaways from these financial results at the bottom is that our business remains solid and is on an upward trajectory. It is several years now that we experienced nice growth in our highly profitable connectivity segment, particularly in the UCaaS and CX market.

In parallel, we are successfully expanding our promising voice-centric AI and Gen AI-powered business applications. As to the general market, despite the presumably recent volatile business landscape stemming from the tariff challenges, we have not observed any shift in customer purchasing behavior. The pipeline for opportunities remains strong as we approach the latter part of 2025.

Now to the Microsoft business. Market surveys and partner inputs continue to support the growth story for Teams Phone where adoption in the market continues well at over 20% annual growth. Teams Phone usage is also strongly supported by Microsoft's efforts to drive Copilot as a central capable chatbot for Teams Phone meetings and calls. Key to continued Teams phone growth is facilitating connectivity for large enterprises and network. In this regard, with Microsoft Operator Connect getting more mature and growing in addition to the already successful direct route connectivity, this provides further stimulus to Teams phone growth.

All this points to a strong market today and for coming years and further supports business expansion and dominance in this connectivity area. Our Microsoft business grew 6.5% year-over-year, fueled by ongoing strength for our connectivity business coupled with increasing attach rate of Voca CIC, our Team Certified CCaaS and our conversational AI business application services.

Key to our success is our Live Managed services with annual recurring revenues reaching $70 million exit second quarter, representing approximately 25% growth year-over-year. Booking of new large multimillion contract value opportunities increased about 6% in second quarter, and new opportunities total created value grew more than 10% in the quarter. Noteworthy to our growth story is the latest certification of Live platform for Microsoft Operator Connect for partners in EMEA and soon to be certified in the U.S.

To put some color on the progress made in the second quarter, here are some examples of wins in the quarter. We enjoyed much success in the U.S. higher education vertical in which we have secured several multimillion key wins and contracts in the sector. One example is our win with a large state university valued at more than $2 million total contract value, of which about $800,000 came from a 36-month contract of LivePro Teams Managed Services and related professional services.

Second example is the large follow-on order we recently closed amounting to over $1.5 million total contract value from a private university in the Midwest. We had won the initial deal in second half 2024 as part of its initial phase of UCCX modernization. And given the successful completion of the first phase, the university decided to standardize on AudioCodes services for all of its campuses. Our success can be explained by having the industry most complete portfolio and best-in-class UCCX capability, strong track record of delivering customer satisfaction and referenceable list of marquee clients. We have built much credibility in the sector, and we are now getting inbound leads from other prospective university customers looking to modernize their UCCX.

Further on the success in the UCaaS area, I'll talk about 2 other entities. First, AT&T. AT&T is our largest partner channel for Microsoft Teams in the U.S. Second quarter was very successful. Invoicing and booking grew above 10% in the quarter sequentially with new logos turning into the quarter. While traditional managed services business continued to grow, second quarter was a pleasant surprise in terms of rising number of PSTN shutdown projects in various U.S. states and working on PoPs replacements. This trend should support further continued revenue growth in coming years.

And then to our new activity with Cisco in the UCaaS market, we announced our certifications for WebEx Connect in June 2025. During the second quarter, we have seen initial pipeline built with service providers in EMEA with opportunities created representing potential of new multimillion dollars. We intend to increase marketing and sales efforts in the WebEx calling space in coming years.

Turning to CX. We have made progress as planned in the quarter, and our healthy pipeline continues to support positive outlook for the second half of the full year. We've been growing -- We have seen growing customer and partner interest in Live CX, which is an important part of the Live platform and targets application areas such as: one, the migration of contact centers to cloud and providing SIP connectivity for CCaaS; second, click-to-call application as a replacement for traditional 1800 service for contact centers; and third, Voice AI Connect and LiveHub providing connectivity for cognitive services.

In second quarter, we signed a Tier 1 system integrator for Live CX and Voice AI Connect that will service connectivity backbone in support of new customers. We have another Tier 1 prospects in the pipeline. Signing up more Tier 1 system integrators is an important initiative as it effectively scales our addressable market. These partners target midsized CX customers that are historically not targeted by our direct sales team.

Now to conversational AI or CAI. Let's talk about highlights of what happened in the second quarter. As contemplated earlier in the year, we saw strong demand and opportunity wins, supporting our 40% to 50% segment growth outlook for '25. We have experienced increased activity across all of our business lines. Progress has been made in our leading product categories such as the Voca CIC for the Microsoft Teams environment. Then we saw success in the meeting intelligence platform space with 2 leading solutions. One, the first one, Meeting Insight, an enterprise SaaS application, which targets enterprise-wide deployments and has demonstrated growth of above 200% year-over-year in terms of number of accounts and proof of concepts and use of GenAI for meeting summarization and inference.

Second, we recently introduced Meeting Insight On-Prem or Mia OP, extending the GenAI-enabled meeting productivity and intelligence benefits to regulated industries and security-sensitive environments. This industry-first solution provides AI-enabled meeting summarization and intelligence and is completely detached from the cloud and/or the Internet.

Now let's talk about Voca CIC. In the second quarter, Voca CIC continued its strong momentum with booking growing by 150% compared to the same period last year. We also established a robust pipeline of opportunities for the latter part of the year. Voca CIC benefits from the increased attach rate through its involvement in Teams Phone migration project that AudioCodes has, especially within the higher education sector, as noted earlier.

Revenue growth in second quarter '25 remains strong, bringing us closer to our goal of surpassing 50% year-over-year growth. Highlighting our achievements, CX Today publication recently recognized us with the Best Customer Experience Deployment award for the successful contact center migration at the University of Central Florida, one of the largest public universities in the United States.

This project includes -- included merging over 40 help desks in a single centralized contact center serving 70,000 students. Furthermore, we secured second place in the Best CX Partnership category for our work with AT&T on the Voca CIC partnership, which delivered a market-oriented integrated UCaaS and CCaaS solution for Microsoft Teams.

Moving on to Meeting Insights. Meeting Insights cloud Edition maintained strong momentum this quarter with continued growth in new customer acquisition and key metrics such as the number of meetings and unique active users reaching record levels. On the product development side, customer feedback has been positive regarding the launch of our mobile app, which brings our generative AI transcription and summary features to in-person meetings anywhere, not only in company facilities. Additionally, we have developed custom Gen AI-based templates and prompts and are now working on workflow solutions designed for specific industries.

Moving on to Mia OP. Turning now to the solution that's going to be deployed on-premise since its launch a few months ago in the Israeli market, we have observed strong interest from customers across multiple sectors, including defense, government, health care and media. Meeting Insights On-Prem uses Gen AI on a local service in order to assist our organization in regulated security-sensitive industries by automatically producing secure, accurate and efficient meeting recaps without the use of cloud or Internet services. Meeting Insights appears to be a key beneficiary of the cloud repatriation trend.

With rapid adoption of Generative AI, customers now recognize that certain workloads are better suited for on-premise environments due to the factors such as high cloud costs, latency issues and security demands. Launched earlier this year, we have already close to 10 customers in production and more than 20 proof-of-concept projects, all arising from word-of-mouth recommendations. The solution has already been demonstrated lately outside of Israel and has garnered much interest.

In the past week, Mia OP has been reviewed and received positive feedback from leading industry analysts who work to expand market reach and awareness to more markets, including the U.S. in coming months.

So to wrap up my presentation, in second quarter '25, we continue to make solid progress in our long-term transformation on a hybrid cloud and voice services business application company. We delivered against our strategic objective in that, one, we had second consecutive quarter of top line growth. We made the necessary R&D and sales and marketing investment, particularly in our conversational AI activities that have fueled our robust pipeline of opportunities in the second half of the year. And third, we executed well to our playbook of leveraging our strong connectivity installed base in driving successful cross-sell of value-added services.

We are operating from a position of strength, supported by a fortress balance sheet, a dominant connectivity franchise and a growing conversational AI segment that enhance enterprise intelligence and productivity. We believe these factors position us well to navigate the potential into following years.

And with that, I've completed my presentation. I'd like to hand over the session to our host. Thank you.

[Operator Instructions] Your first question for today is coming from Joshua Reilly with Needham.

All right. Maybe just starting off on the tariff impact here. What are you seeing in terms of customer demand for virtual SBCs versus physical hardware following the tariffs being implemented? And what are your thoughts on pricing? Have you adjusted your pricing? Are you thinking about it? Or what should investors be considering here?

Okay. So usually, SBCs are designed into specific well-designed solution and architecture. So if the design is for a cloud virtual SBC and/or for an On-Prem data center physical device, that's something that is not changing that fast, okay? We also believe -- we believe that after we'll go through those months of instability, we believe at the end of the day, things will settle.

We also believe that -- we have obviously taken steps to make sure that our margins are not hurt by the increasing cost by raising the price for those devices. So all in all, we don't really see much impact on the business from that. That's a temporary extra cost that we are incurring during this second, third quarter, but we believe that there's no real effect on the actual business and/or decision which SBC to use or not.

Got it. That's helpful. And then if you look at the Microsoft business, that seemed to be a bit above a growth rate above my expectations for the quarter. Maybe you can just give us some more color on what's driving that strength in particular.

Yes. I think actually, as I've mentioned, the underneath infrastructure is the fact that Teams Phone continues to grow at least 20% a year. Now the fact is, a, that we are a very dominant player there. I think at this stage, more than 60% or 70% market share. Actually, we have heard about one competitor leaving the space. What's happening is that I believe in many cases, it's word of mouth is the fact that customers acknowledge AudioCodes' dominance in the Teams Phone Managed Services space. And then we enjoy the fact that we are signing in the second -- we have signed first quarter and second quarter, we signed some very large multimillion total contract value projects with large companies.

So for us, that's going to be a growth area for many years. And the fact that we've got that dominance, and we don't see any rush of other new entrants to the market. We will enjoy -- also the fact that we are improving the platform using to deploy those services. So we just mentioned on the call live platform, which we are automating a substantial part of the processes more and more every year. So our ability to deploy successfully good performing solution grows.

And with that, I think that affects the overall success of that business.

Got it. That's very helpful. And then last question for me is, if you look at the pipeline for the WebEx opportunities, have you won any of those deals yet? Would you expect to win any in 2025? Or just give us a sense of how you would expect the trajectory of those opportunities to come into the model over the next couple of years?

Right. That's still -- we are very early in the game. We just completed the certification in second quarter. But as I mentioned on the call, we have, at this stage, I believe, between 5 and 10 new opportunities. We need to do a lot of work with Cisco partners because we have not been in that market. So it will take a while for that to catch up. So in terms of revenue, we won't see much impact in '25. But I can tell you that we see a lot of interest. Actually, there's one big Tier 1 service provider in Asia Pacific that's already talking to us for a few months about deploying Live platform supporting Cisco WebEx scoring. So all in all, we do expect to see a rise, but the majority of it will come in '26.

Your next question for today is from Samad Samana with Jefferies.

This is Billy Fitzsimmons on for Samad. Maybe to start, Shabtai, you talked about how conversational AI remains a key area of growth supporting the 40% to 50% segment growth for 2025. First off, did you guys disclose the second quarter growth rate? I knew it grew, I think, 10% plus in the first quarter. And just trying to better figure out how that product is kind of ramping into the back half.

Right. So we didn't disclose the growth for second quarter. One things need to be understood, okay? We're talking about a set of application at this stage 4, 5 applications, which are each either in its first phase of selling and/or getting mature. And therefore, we do expect not a linear growth here, but really much more kind of hyperbolic in the second half. So just give you an idea with Mia OP that produced almost none in first half in terms of real revenues, we do expect a very substantial uptick of more than $1 million or more in the second half. And same goes for the other one. So it's really the maturity will basically cause growth to be more hyperbolic than linear. So yes, we do expect to keep up with our plan for 40% to 50% growth in '25.

And then maybe a little more high level. I think investors are trying to look at this Voice AI landscape and trying to figure out the lines of demarcation between vendors and what drives differentiation vendor to vendor. So Shabtai, can you talk about AudioCodes underlying technology there and then how you differentiate yourself in the conversational AI market?

Yes, definitely. So a, we are obviously not among the list of companies providing cognitive services technologies in the cloud, right? We're not vendors of large language models and/or not selling to other people services such as speech to text and text to speech and machine learning, et cetera. Our focus really is on applications, okay, application, end-to-end application.

Now we know that -- and this here, I think we've got an advantage over the majority of the players in the market. Why? Because even if you have the best STT or one of the best LLM and you connect them, you still need to connect to the actual real world. Now in order to connect to the real world, you need to connect to CRM solutions, you need to connect to telephony, you need to connect to contact centers. You need to apply management. So recording services, et cetera.

Now because of our heritage of more than 10, 15 and already goes to 20 years of developing all those components at AudioCodes. We do have a very rich, I would say, set of capabilities and portfolio that helps us to deploy easily. Mia OP now deploys in a matter of a day. If you'll talk to other companies, first, we do not know many such or even a small number of such competing solution. And if you go with such a solution to a new facility or a new customer, usually, it will take other companies which lack the amount of infrastructure that we have. It will take them, I would say, at least weeks or months. We can deploy in days. So our special sauce, if you will, is the fact that we own all of the technology. We also -- by the way, we do improve them. So just to make that Mia OP Solution, we had to go into some of the tools we have, some open source tools, and we're tweaking them.

So we have a very strong team here that's developing specialized speech to text. If you want a medical application, we can fine-tune the database just to make sure that medical discussion will come as good as other discussions. So we have the ability to internally tweak all those technologies and basically connect them all into a fully working, fully integrated solution. And I think that sets us apart from many other companies. And that explains why we do not have a track record of failing projects, okay? We are capable of deploying them rather fast. And -- but now we simply need time and the time is growing those applications, et cetera. So we believe that this year, we'll end up as we plan in the year of $17 million to $18 million of ARR. But we believe that as we go forward, you'll see very substantial higher growth in '26, '27 and beyond.

We have reached the end of the question-and-answer session, and I will now turn the call over to Shabtai for closing remarks.

Thank you, operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our enterprise operations and good underlying market growth trends in UCaaS, CCaaS and CAI. We believe we are transitioning the business towards growth and better profitability in coming years. We look forward to your participation in our next quarterly conference call. Thank you all. Have a great day.

This concludes today's conference, and you may disconnect your lines at this time. Thank you for your participation.